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NHC Healthcare - Charleston

2230 Ashley Crossing Drive, Charleston, SC 29414 · Charleston County · (843) 766-5228

88 certified beds, about 77 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 2004

Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
3 of 5
Staffing
5 of 5
Quality measures
4 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 425381 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on April 3, 2026, inspectors cited 4 health deficiencies (the South Carolina average is 3.7, the national average 9.2).

Of 9 health citations since November 2023, 1 was rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).

CMS lists 1 fine totaling $25,495 in the last three years; the largest was $25,495, and the latest is dated April 3, 2026.

Nurses and nurse aides worked 5.09 hours per resident per day, against 3.84 across South Carolina and 3.86 nationally. Registered nurses accounted for 1.09 of those hours.

32.4% of nursing staff left within the year CMS measured (South Carolina average 45.9%).

CMS links it to National Healthcare Corporation, an affiliated group of 71 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 9 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
1J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
7D
0E
1F
Potential for minimal harm
0A
0B
0C
April 3, 2026Standard inspection · 5 citations
  1. J
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    F757 · Pharmacy Service · Immediate jeopardy to resident health or safety, isolated · Corrected (the home has a date of correction) April 30, 2026 · disputed by the home (informal dispute resolution)
    Inspectors wroteBased on interview, record review, and review of facility policy, the facility failed to ensure that Resident (R)24 received medications that had adequate/appropriate indications of use, for 1 of 6 residents reviewed for unnecessary medications. Specifically, the facility administered R24, a resident who does not have a history or diagnosis of blood glucose/sugar complications/diabetes, 10 units of insulin on two separate dates. The facility further failed to ensure that residents' orders were verified appropriately for accuracy and medications had an adequate/appropriate indication of use. R24 reported to facility staff/medical providers that her anxiety had worsened after this medication error, and she now questions every medication she receives from nursing staff at the facility. [...]
  2. F
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) April 30, 2026
    Inspectors wroteBased on observation, record review, interview, facility policy review, manufacturer and pharmacy labeling review, the facility failed to ensure that drugs and biologicals were properly stored in 2 of 2 medication rooms.
  3. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 30, 2026
    Inspectors wroteBased on observation, interview and review of facility policy, the facility failed to ensure Resident (R)9's dignity was protected for 1 of 1 residents observed with catheter bag. Specifically, R9's catheter bag was not covered.
  4. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 30, 2026
    Inspectors wroteBased on interview, record review, and review of facility policy, the facility failed to ensure that Resident (R)24's Medical Doctor/Director was informed in a timely manner of an inadvertent administration of a medication, for 1 of 3 residents reviewed.
  5. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 5, 2026
    Inspectors wroteBased on record review and interview, the facility failed to ensure the Minimum Data Set (MDS) assessments for 4 of 4 residents listed on the Missing Obra Assessment Report were corrected, completed and transmitted in a timely manner.
May 15, 2025Standard inspection · 1 citation
  1. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 7, 2025
    Inspectors wroteBased on observation, record review, interview, and policy review, the facility failed to utilize personal protective equipment (PPE) for enhanced barrier precautions (EBP) for one of two residents (Resident (R) 61) reviewed for EBP out of a sample of 18 residents. This created the potential for transmission of infection to staff and other residents.
November 2, 2023Standard inspection, Complaint inspection · 3 citations
  1. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 19, 2023
    Inspectors wroteBased on interview and record review, the facility failed to ensure care was provided in a dignified and timely manner for 3 (Resident (R)15, R23, R35) of 4 residents reviewed for dignity out of a total sample of 20 residents. This resulted in R15's colostomy (a pouch on the outside of the body to hold stool) bag exploding and R23 feeling mad about having to wet herself but having to go with the flow.
  2. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 19, 2023
    Inspectors wroteBased on interview and record review, the facility failed to order medication in a timely manner and failed to administer medication when it was available for 1 (Resident (R)15) of 2 residents reviewed for antibiotic use.
  3. D
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    F725 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 19, 2023
    Inspectors wroteBased on interview and record review, the facility failed to ensure enough staff was working to ensure care was provided in a timely manner for seven residents (Resident (R)15, R23, R35, R37, R19, R46, and R159) of total sample of 20 residents.

Fines and payment denials

DatePenaltyAmount or length
April 3, 2026Fine $25,495
April 3, 2026Payment Denial 16 days from May 2, 2026

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeSouth CarolinaUnited States
All nursing staff (RN, LPN and aides)5.093.843.86
Registered nurses1.090.630.69
All nursing staff on weekends4.543.333.42
Nurse aides2.67
Licensed practical nurses1.33
Nursing staff turnover (share who left in a year)32.4%45.9%45.8%
Registered nurse turnover22.2%42.1%42.9%
Administrators who left0

CMS expects 3.74 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 5.31 on weekdays and 4.54 on weekends, 15% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 5.22 in April to June 2025 to 5.09 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20265.091.095.314.54 0.0%0 of 9077
Oct to Dec 20255.181.075.354.74 0.0%0 of 9281
Jul to Sep 20255.280.935.514.67 0.0%0 of 9279
Apr to Jun 20255.220.895.474.60 0.0%0 of 9180
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
South Carolina, Jan to Mar 20263.620.533.813.137.2%0.3% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeSouth CarolinaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
16.111.913.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
2.10.60.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.01.31.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
5.53.23.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
1.81.51.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
17.012.714.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
4.15.14.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
25.415.315.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
21.824.323.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
15.013.912.0

Owners and operators

Legal business name: NHC HEALTHCARE-CHARLESTON LLC. CMS links this home to National Healthcare Corporation, a group of 71 nursing homes averaging 4 stars overall.

NameRoleTypeShareSince
NHC-Op LPDirect ownership interestOrganization08/01/2008
Blackrock IncIndirect ownership interestOrganization03/20/2019
Dimensional Fund Advisors LPIndirect ownership interestOrganization03/07/2023
Morgan StanleyIndirect ownership interestOrganization11/08/2024
National Health CorporationIndirect ownership interestOrganization08/01/2008
National Healthcare CorporationIndirect ownership interestOrganization08/01/2008
NHC/Delaware IncIndirect ownership interestOrganization08/01/2008
Vanguard Group IncIndirect ownership interestOrganization03/27/2017
Bartlett, GregoryManaging control - governing bodyIndividual03/01/2016
Moorhouse, BradleyManaging control - governing bodyIndividual07/01/2018
National Healthcare CorporationOperational/managerial controlOrganization08/01/2008
NHC-Op LPOperational/managerial controlOrganization08/01/2008
Bartlett, GregoryOperational/managerial controlIndividual03/01/2016
Dodson, VickiOperational/managerial controlIndividual06/01/2019
Emmel, JohnOperational/managerial controlIndividual08/01/2008
Kidd, BrianOperational/managerial controlIndividual01/01/2017
Moorhouse, BradleyOperational/managerial controlIndividual07/01/2018
Shelly, TimothyOperational/managerial controlIndividual07/12/2024
Ussery, RobertOperational/managerial controlIndividual01/01/2017
White, AnnOperational/managerial controlIndividual04/21/2021
Blackrock IncAdp of the SNFOrganization03/20/2019
Dimensional Fund Advisors LPAdp of the SNFOrganization03/07/2023
Morgan StanleyAdp of the SNFOrganization11/08/2024
National Health CorporationAdp of the SNFOrganization08/01/2008
National Healthcare CorporationAdp of the SNFOrganization08/01/2008
NHC-Op LPAdp of the SNFOrganization08/01/2008
Vanguard Group IncAdp of the SNFOrganization03/27/2017
Bartlett, GregoryAdp of the SNFIndividual07/24/2025
Dodson, VickiAdp of the SNFIndividual06/01/2019
Emmel, JohnAdp of the SNFIndividual08/01/2008
Kidd, BrianAdp of the SNFIndividual01/01/2017

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 3 problems in this area, most recently on April 3, 2026: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights."
  2. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 2 problems in this area, most recently on April 3, 2026: "Ensure each resident’s drug regimen must be free from unnecessary drugs."
  3. When is the care plan meeting, and can family attend it?Inspectors cited 1 problem in this area, most recently on April 3, 2026: "Ensure each resident receives an accurate assessment."
  4. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 1 problem in this area, most recently on May 15, 2025: "Provide and implement an infection prevention and control program."

Other nursing homes nearby

South Carolina contacts for a concern about a nursing home

These are the official offices in South Carolina. NursingHomeClear cannot take or act on complaints.

Common questions

What is NHC Healthcare - Charleston's Medicare star rating?
CMS rates NHC Healthcare - Charleston 4 out of 5 stars overall, with 3 for health inspections, 5 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did NHC Healthcare - Charleston get at its last inspection?
4 health deficiencies at the standard inspection on April 3, 2026. The South Carolina average is 3.7.
Has NHC Healthcare - Charleston been fined?
Yes. CMS lists 1 fine totaling $25,495 in the last three years.
Does NHC Healthcare - Charleston accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns NHC Healthcare - Charleston?
CMS lists 31 owners and managers, and links the home to National Healthcare Corporation. Legal business name: NHC HEALTHCARE-CHARLESTON LLC.

Sources

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