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Home / New Mexico / Carlsbad

Northgate Unit of Lakeview Christian Home

1905 West Pierce Street, Carlsbad, NM 88220 · Eddy County · (575) 885-3161

112 certified beds, about 78 residents a day · Non profit - Corporation · Medicare and Medicaid since 1992

Part of a continuing care retirement community Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
3 of 5
Staffing
4 of 5
Quality measures
4 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 325087 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on May 21, 2026, inspectors cited 11 health deficiencies (the New Mexico average is 17.9, the national average 9.2).

None of its 34 health citations since March 2024 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.81 hours per resident per day, against 3.54 across New Mexico and 3.86 nationally. Registered nurses accounted for 0.79 of those hours.

50.0% of nursing staff left within the year CMS measured (New Mexico average 53.3%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 34 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
6D
19E
8F
Potential for minimal harm
0A
0B
1C
May 21, 2026Standard inspection · 11 citations
  1. F
    Post nurse staffing information every day.
    F732 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) July 2, 2026
    Inspectors wroteBased on observation, record review and interview, the facility failed to post nurse staffing data daily at the beginning of the shift that included the following:- Facility name.-The current date.-The total number and the actual hours worked by the following categories of licensed and unlicensed nursing staff directly responsible for resident care per shift.1. Registered nurse,2. Licensed practical nurse,3. Certified nurse aides,4. Resident census. The deficient practice has the potential to affect all 77 residents as identified by the census provided by the Administrator (ADM) on 05/17/26 and could likely result in residents and visitors not having the staffing information readily available.
  2. F
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) July 2, 2026
    Inspectors wroteBased on observations and interviews, the facility failed to properly store medications and medical supplies located in the facility medication storage room when the staff failed to ensure: -Insulin multidose vials are dated when they are first used and dated 28 days after first use.-Blood collection tubes were not expired.-Lancets (small, sharp, sterile needle used to prick the skin) were not expired.-Hypodermic (under the skin) Injection needles were disposed of after expiration date.-Bluetooth glucose monitoring strips were not expired.-Intravenous (IV; into the vein) catheters were not expired.-Intravenous start kits were not expired. [...]
  3. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) July 2, 2026
    Inspectors wroteBased on observation, record review, and interview, the facility failed to store and serve food under sanitary conditions when staff failed to ensure:Expired food was disposed of and food items were labeled and dated. Refrigerator temperature logs were not complete. Perform hand hygiene during servingThese deficient practices have the potential to affect all 77 residents as identified by the census provided by the Administrator (ADM) on 05/17/26. If food is not being stored properly and safe food handling practices are not followed then the residents could be at risk of getting foodborne illnesses and becoming ill.
  4. F
    Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
    F909 · Environmental · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) July 2, 2026
    Inspectors wroteBased on record review and interview the facility failed to conduct regular inspections of all bed frames, mattresses, and bed rails, if any, as part of a regular maintenance program to identify areas of possible entrapment. This deficient practice has the potential to affect all 77 residents as identified by the census provided by the Administrator on 05/17/26 and could likely result could likely result in serious injury or death if residents become trapped between the mattress, side rail, footboard and headboard.
  5. F
    Put firmly secured handrails on each side of hallways.
    F924 · Environmental · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) July 2, 2026
    Inspectors wroteBased on observation and interview, the facility failed to maintain corridor handrails for one identified location, this deficiency could compromise safe navigation and support for all 77 residents as identified by the census provided by the Administrator (ADM) on 05/17/26 who use handrails. A. On 05/17/26 at 9:48 am during an observation, a rail along the corridor in west hall just past the main entrance could be easily pulled away from the wall. B. On 05/17/26 at 10:05 am, during an interview with Physical Therapy Assistant (PTA), she confirmed the rail was loose and was easily pulled away from the wall. C. On 05/21/26 at 10:12 am, during an interview with Director of maintenance, he confirmed the rail was loose and needed to be repaired.
  6. E
    Ensure that residents are fully informed and understand their health status, care and treatments.
    F552 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 2, 2026
    Inspectors wroteBased on record review and interview, the facility failed to ensure a resident or their representative were aware of a medication taken by the resident, which included the risks and benefits associated with that medication for 3 (R #18, R #37, and R #56) of 4 (R #8, R #18, R #37, and R #56) residents reviewed for unnecessary medications. If residents and/or their representative are not informed of the risks and benefits of each medication, then they are likely not able to make informed decisions.
  7. E
    Honor the resident's right to manage his or her financial affairs.
    F567 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 2, 2026
    Inspectors wroteBased on record review and interview, the facility failed to ensure all residents that have a personal funds account with the facility can access their funds on weekends/evenings. This deficient practice is likely to affect all residents having an account with the facility. If residents are unable to access their funds when desired, then residents are likely to not be able to participate in activities and purchase food or personal items when they choose. A. On 05/19/26 at 9:32 am, during an interview with the Resident Council members [R #8, R #16, R #17, R #25, R #31, R #38, R #39, R #46, R #59, R #65, R #72, R #77, and R #78], they stated that they are not allowed to get money when the front office is closed (evenings and weekends). The residents stated the only way to request money is in advance. B. [...]
  8. E
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    F655 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 2, 2026
    Inspectors wroteBased on record review and interview, the facility failed to develop and implement an adequate baseline care plan (minimum healthcare information necessary to properly care for a resident immediately upon their admission to the facility) within 48 hours of admission for 3 (R #12, R #20, and #58) of 6 (R #2, R #7, #12, R #20, R #58, and #80) residents reviewed for baseline care plans. If the facility fails to develop and implement an adequate baseline care plan within 48 hours of admission for residents, then staff may lack necessary guidance to provide appropriate care which could lead to an adverse event (undesirable experience, preventable or non-preventable, that causes harm to a resident due to medical care or lack of medical care).
  9. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 2, 2026
    Inspectors wroteBased on observation, record review, and interview, the facility failed to maintain an ongoing infection prevention and control program (a program that is used to prevent, recognize, and control the onset and spread of infections) for 3 (R #2, R #17, and R #58) of 6 (R #1, R #2, R #7, R #8, R #17, and R #58) residents reviewed by not:1. Ensuring staff followed proper infection prevention protocols for R #2 who had contact precautions (used for individuals with infections that can spread through direct or indirect contact with the patient or their environment) in place and for R #17 who had enhanced barrier precautions (EBP; an infection control intervention designed to reduce transmission of multidrug-resistant organisms that employs targeted gown and glove use during high contact resident care activities) in place.2. [...]
  10. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 2, 2026
    Inspectors wroteBased on record review and interview, the facility failed to ensure staff revised the care plan for 1 (R #10) of 2 (R #10 and R #11) residents reviewed when staff failed to update R #10's care plan to include a security alarm bracelet. This deficient practice is likely to result in residents' care and needs not being addressed if care plans are not updated.
  11. D
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    F919 · Environmental · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 2, 2026
    Inspectors wroteBased on observation and interview, the facility failed to ensure call lights in residents' rooms were within resident's reach for 1 (R #2) of 4 (R #2, R #7, R #12, R #20) residents reviewed for call lights. This deficient practice could likely result in residents being unable to notify staff when they need assistance.
August 27, 2025Complaint inspection · 2 citations
  1. E
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) October 3, 2025
    Inspectors wroteBased on observation and interview, the facility failed to safeguard resident's personal health information by leaving a list of residents with their associated vital sign readings in plain view. This deficient practice had the potential to affect all 38 people residing in the rooms on the East 1 and East 2 halls by allowing unauthorized people access to their personal health information.
  2. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 3, 2025
    Inspectors wroteBased on record review and interview, the facility failed to ensure the Minimum Data Set Assessment (MDS; a federally mandated assessment instrument completed by facility staff)) was accurate for 1 (R #1) of 1 (R #1) resident reviewed for MDS assessment accuracy. This deficient practice could likely result in the facility not having an accurate assessment of the residents' needs.
April 5, 2025Standard inspection · 5 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) May 20, 2025
    Inspectors wroteBased on observation and interview, the facility failed to ensure food was prepared and served under sanitary conditions when staff failed to wear hairnets while in the kitchen. This deficient practice is likely to affect all 79 residents listed on the resident census list provided by the Administrator on 04/02/25.
  2. E
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 20, 2025
    Inspectors wroteBased on record review and interview, the facility failed to develop and implement an accurate, person-centered comprehensive care plan for 2 (R #33 and R #51) of 4 (R #1, R #3, R #33 and R #51) residents reviewed for care plans. This deficient practice is likely to result in staff being unaware of the current and actual needs of the residents.
  3. E
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 20, 2025
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure staff revised the care plan for 2 (R #34, and R #51) of 4 (R #3, R #33, R #34, and R #51) residents reviewed when staff failed to: 1. Revise #34's care plan for the use of assist bars. 2. Revise #51's care plan for hospice care. This deficient practice is likely to result in residents' care and needs not being addressed if care plans are not updated.
  4. D
    PASARR screening for Mental disorders or Intellectual Disabilities
    F645 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 20, 2025
    Inspectors wroteBased on record review and interview, the facility failed to ensure the Pre-admission Screening and Resident Review (PASRR; a screening to help ensure that individuals are not inappropriately placed in nursing homes for long term care) assessment was accurate for 1 (R #58) of 2 (R #51 and R #58) residents reviewed for PASRR accuracy. This deficient practice is likely to result in the residents not receiving the services they need.
  5. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 20, 2025
    Inspectors wroteBased on observation and interviews, the facility failed to ensure all treatment carts were locked while unattended. This deficient practice had the potential to affect all 18 people residing in the 200 through 216 rooms by allowing unauthorized people access to their medical supplies and personal health information.
March 29, 2024Standard inspection · 16 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) May 29, 2024
    Inspectors wroteBased on observation and interview, the facility failed to serve food under sanitary conditions by professional standards of food service safety. This failure could potentially affect all 76 residents in the facility who eat food prepared in the kitchen. Residents were identified by the Resident Matrix provided by the Administrator on 03/25/24. When they failed to: 1. Have staff perform hand hygiene when distributing food trays to residents in the H Unit. 2. Have staff perform hand hygiene when assisting residents in the main dining room. If the facility fails to adhere to safe food handling practices and hygiene practices, residents could likely be exposed to foodborne illnesses (illness caused by food contaminated with bacteria, viruses, parasites, or toxins).
  2. F
    Implement a program that monitors antibiotic use.
    F881 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) May 29, 2024
    Inspectors wroteBased on record review and interview, the facility failed to ensure staff implemented a comprehensive antibiotic stewardship program (a set of commitments and actions designed to optimize the treatment of infections while reducing the adverse events associated with antibiotic use). This deficient practice has the potential to affect all 76 residents in the facility. Residents identified on the matrix provided by the Administrator on 03/25/24. This deficient practice could likely result in the inappropriate use of antibiotics that can lead to resistance of multi-drug resistant organisms.
  3. E
    Reasonably accommodate the needs and preferences of each resident.
    F558 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 29, 2024
    Inspectors wroteBased on observation and interview, the facility failed to provide reasonable accommodation of resident needs for 2 (R #37 and R #41) of 2 (R #37 and R #41) residents reviewed for care when the facility failed to ensure that resident's bedside table with frequently used items were within the resident's reach. This deficient practice could result in the residents' needs not being met, leaving them at risk for accidents and falls.
  4. E
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    F623 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 29, 2024
    Inspectors wroteBased on record review and interview the facility failed to ensure that residents, their representatives, and the Ombudsman (a resident advocate that is a government employee who investigates and tries to resolve complaints, usually through recommendations or mediation) received a written notice of transfer as soon as practicable for 6 (R #16, R #24, R #34, R #37, R #59, and R #65) of 6 (R #16, R #24, R #34, R #37, R #59, and R #65) residents reviewed for hospitalization. This deficient practice could likely result in the resident and/or their representative not knowing the reason or location the resident was discharged .
  5. E
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    F625 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 29, 2024
    Inspectors wroteBased on record review and interview, the facility failed to ensure that residents and their representatives received a written notice of the bed hold policy which indicated the duration the bed would be held for 6 (R #16, R #24, R #34, R #37, R #59, and R #65) of 6 (R #16, R #24, R #34, R #37, R #59, and R #65) residents reviewed for hospitalization. This deficient practice could likely result in the resident and/or their representative being unaware of the bed hold policy upon return from the hospital.
  6. E
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 29, 2024
    Inspectors wroteBased on record review and interview, the facility failed to ensure care plan revision and care plan meeting requirements occurred for 10 (R #4, R #12, R #16, R #24, R #31, R #37, R #39, R #59, R #65, and R #179) of 13 (R #4, R #12, R #16, R #24, R #31, R #37, R #39, R #52, R #57, R #58, R #59, R #65, and R #179) residents reviewed for care plans when they failed to: 1. Have the required Interdisciplinary Team (IDT, team members from different disciplines working collaboratively, with a common purpose, to set goals, make decisions and share resources and responsibilities, and includes other appropriate staff or professionals in disciplines as determined by the resident's needs) members (Hospice and R #39) as well as resident representatives participate in the care plan meeting for R #31 and R #39. 2. [...]
  7. E
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 29, 2024
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure residents received treatment and care in accordance with professional standards of practice for 2 (R #59 and R #65) of 2 (R #59 and R #65) residents when they failed to: 1. Start antibiotics for R #59 until five days after the positive urine culture (test result that shows the presence of bacteria in the urine) received. 2. Place compression stockings on R #65's legs as ordered by physician. These deficient practices could likely lead to residents needs not being met and/or a worsening of their condition.
  8. E
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 29, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to keep residents free from accidents for all 53 residents in the East Unit and H Unit. Residents were identified by the resident Census provided by the Administrator on 03/25/24, when they failed to: 1. Keep treatment carts (a movable piece of equipment used in healthcare facilities to store, transport, and dispense treatment supplies and tools.) locked when not supervised by staff. 2. Ensure the fall mat (a safety feature that is placed along the side of the bed to prevent injury) was placed next to R #41's bed. These deficient practices could likely result in injury to residents due to falling without a fall mat or residents obtaining medical equipment which can cause injury/death.
  9. E
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    F756 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 29, 2024
    Inspectors wroteBased on record review and interview, the facility failed to ensure the the physician provided rationale for not following the pharmacist's recommendation for 2 (R #36 and R #41) of 2 (R #36 and R #41) residents reviewed for unnecessary medications. This deficient practice could likely result in residents receiving medications that are no longer necessary and may cause unnecessary drug interactions or adverse side effects.
  10. E
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 29, 2024
    Inspectors wroteBased on record review and interview, the facility failed to: 1. Initiate a gradual dose reduction (GDR; decreasing a dose to determine if symptoms, conditions, or risks can be managed by a lower dose or if the medication can be discontinued altogether) of medication as recommended by the pharmacist and ordered by the facility provider. 2. Ensure the medical record has documented rationale as to why the facility provider does not want to complete a GDR. for 2 (R #24 and R #41) of 5 (R #15, R #16, R #24, R #36, and R #41) residents reviewed for unnecessary medication. If consultant pharmacist recommendations and physician's orders are not implemented in a timely manner, residents are likely to be administered medications they do not need and could likely suffer from adverse side effects.
  11. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 29, 2024
    Inspectors wroteBased on observation and interview, the facility failed to store medications properly and ensure medication carts were locked for all 53 residents in the East Unit and in the H Unit/ Residents were identified by the resident census list provided by the Administrator on 03/25/24, when they failed to: 1. Secure a medication cart on the H Unit. 2. Ensure the medication carts did not contain loose medications. 3. Ensure that insulin is stored per manufacturer's instructions. These deficient practices could likely result in residents obtaining or being administered medication not prescribed to them, residents receiving medications that are less effective and may result in adverse side effects.
  12. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 29, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to follow proper infection control practices for 3 (R #14, R #65 and R #179) of 3 (R #14, R #65 and R #179) residents identified during random observation when the facility failed to ensure resident's nasal cannulas (a device that delivers extra oxygen through a tube and into your nose) were labeled with the date that they were changed. This deficient practice could likely result in the spread of contagious and resistant illnesses to other residents.
  13. E
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    F919 · Environmental · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 29, 2024
    Inspectors wroteBased on observation and interview, the facility failed to ensure call lights worked and that the pull cords for the call lights in the resident's bathrooms were in reach to allow residents to call for help using the call light system, for 10 (R #5, R #11, R #21, R #28, R #30, R #36, R #37, R #41, R #54 and R #68) of 10 (R #5, R #11, R #21, R #28, R #30, R #36, R #37, R #41, R #54 and R #68) residents randomly sampled for call light function, when the facility failed the following: 1. To have the pull cords for the call light system in the resident's bathrooms in reach from the floor for R #5, R #11, R #21, R #28, R #30, R #36, R #37, R #41, R #54 and R #68. 2. The alarm sound for the call lights in R #36 and R #68's rooms worked. 3. Ensure the call light were within reach for R #37 and R #41. [...]
  14. E
    Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
    F943 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 29, 2024
    Inspectors wroteBased on record review and interview, the facility failed to provide abuse, neglect, and exploitation (ANE) training and Dementia Management training to 4 (CNA #26, LPN #21, LPN #22, and RN #21) of 6 (CNA #25, CNA #26, CNA #27, LPN #21, LPN #22, and RN #21) staff sampled for training. This deficient practice could likely result in staff not knowing who, what, and when to report abuse, neglect, and exploitation.
  15. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 29, 2024
    Inspectors wroteBased on record review and interview, the facility failed to ensure the Minimum Data Set (MDS; assessment instrument completed by facility staff) was accurate for 1 (R #58) of 6 (R #4, R #7, R #24, R #52, R #57, and R #58) residents reviewed for MDS accuracy. This deficient practice could likely result in the facility not having an accurate assessment of resident's care needs.
  16. C
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for minimal harm, widespread · Corrected (the home has a date of correction) May 29, 2024
    Inspectors wroteBased on observation and interview the facility failed to provide a homelike environment for all 76 residents. Residents were identified by the resident matrix provided by the Administrator on 03/25/24, when they failed to repair the broken roof tiles in the activity room. If residents do not have a homelike environment, they could likely become depressed and anxious and feel not valued.

Fire safety inspections

18 fire safety citations on file: 4 on April 5, 2025, 6 on March 29, 2024, 8 on April 7, 2023.

Every fire safety citation18 citations
  1. F
    Provide properly protected cooking facilities.
    K 324 · April 5, 2025 · Corrected (the home has a date of correction)
  2. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · April 5, 2025 · Corrected (the home has a date of correction)
  3. E
    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    K 222 · April 5, 2025 · Corrected (the home has a date of correction)
  4. E
    Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
    K 354 · April 5, 2025 · Corrected (the home has a date of correction)
  5. F
    Address patient/client population and determine types of services needed.
    E 7 · March 29, 2024 · Corrected (the home has a date of correction)
  6. E
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · March 29, 2024 · Corrected (the home has a date of correction)
  7. E
    Properly select, install, inspect, or maintain portable fire extinguishes.
    K 355 · March 29, 2024 · Corrected (the home has a date of correction)
  8. E
    Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
    K 362 · March 29, 2024 · Corrected (the home has a date of correction)
  9. E
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · March 29, 2024 · Corrected (the home has a date of correction)
  10. E
    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    K 741 · March 29, 2024 · Corrected (the home has a date of correction)
  11. F
    Have simulated fire drills held at unexpected times.
    K 712 · April 7, 2023 · Corrected (the home has a date of correction)
  12. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · April 7, 2023 · Corrected (the home has a date of correction)
  13. E
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · April 7, 2023 · Corrected (the home has a date of correction)
  14. E
    Install an approved automatic sprinkler system.
    K 351 · April 7, 2023 · Corrected (the home has a date of correction)
  15. E
    Install corridor and hallway doors that block smoke.
    K 363 · April 7, 2023 · Corrected (the home has a date of correction)
  16. E
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · April 7, 2023 · Corrected (the home has a date of correction)
  17. E
    Have properly installed electrical wiring and gas equipment.
    K 511 · April 7, 2023 · Corrected (the home has a date of correction)
  18. D
    Establish procedures for tracking staff and patients during an emergency.
    E 18 · April 7, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeNew MexicoUnited States
All nursing staff (RN, LPN and aides)3.813.543.86
Registered nurses0.790.630.69
All nursing staff on weekends3.133.103.42
Nurse aides2.68
Licensed practical nurses0.35
Nursing staff turnover (share who left in a year)50.0%53.3%45.8%
Registered nurse turnover33.3%53.6%42.9%
Administrators who left0

CMS expects 3.29 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.09 on weekdays and 3.13 on weekends, 23% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.74 in April to June 2025 to 3.81 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.810.794.093.13 0.0%0 of 9078
Oct to Dec 20253.920.904.083.51 0.0%0 of 9277
Jul to Sep 20253.830.814.033.33 0.0%0 of 9279
Apr to Jun 20253.740.833.963.19 0.0%0 of 9179
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
New Mexico, Jan to Mar 20263.520.603.693.1014.2%1.7% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for New Mexico

JobMedianMiddle halfEmployed
New Mexico, all employers
CNAs (nursing assistants)$18.94$17.94 to $21.834,750
LPNs and LVNs$28.52$18.93 to $35.142,460
Registered nurses$45.36$38.92 to $49.4017,980
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For Northgate Unit of Lakeview Christian Home. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

Your job
Employed by
Usual shift
Do you get a shift differential?
Optional questions
Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeNew MexicoUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
15.211.313.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.60.90.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
7.90.91.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
8.43.53.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.01.11.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
15.411.714.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
11.65.24.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
3.314.515.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
23.222.023.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
0.015.712.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.31.61.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.52.81.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Northgate Unit of Lakeview Christian Home's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (44.6% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

44.6% this home

No different from the national rate

US median of homes 51.5% · New Mexico: 15 better, 4 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 69 eligible stays.

Potentially preventable readmissions

9.9% this home

No different from the national rate

US median of homes 10.7% · New Mexico: 0 better, 2 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 96 eligible stays.

Infections that led to a hospital stay

9.6% this home

No different from the national rate

US median of homes 7.1% · New Mexico: 0 better, 0 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 63 eligible stays.

Self-care and mobility at discharge

71.4% this home

Median of homes: New Mexico66.5% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 35 residents counted.

Falls with major injury

0.0% this home

Median of homes: New Mexico0.0% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 47 residents counted.

New or worsened pressure ulcers

7.3% this home

Median of homes: New Mexico2.5% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 47 residents counted.

Medication list given at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: New Mexico97.2% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 1 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: LAKEVIEW CHRISTIAN HOME OF THE SOUTHWEST, INC..

NameRoleTypeShareSince
Deines, TimothyCorporate directorIndividual01/01/1993
Knox, JoannaCorporate directorIndividual01/01/1993
Ross, JamesCorporate officerIndividual01/10/1993
Sevcik, DeniseCorporate officerIndividual10/27/2011
Wood, AlanCorporate officerIndividual01/01/1993
Knox, JoannaOperational/managerial controlIndividual01/01/1993
Karimian, SiavashAdp of the SNFIndividual01/27/2025
Knox, JoannaAdp of the SNFIndividual01/01/1993

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. When is the care plan meeting, and can family attend it?Inspectors cited 9 problems in this area, most recently on May 21, 2026: "Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted"
  2. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 6 problems in this area, most recently on May 21, 2026: "Ensure that residents are fully informed and understand their health status, care and treatments."
  3. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 5 problems in this area, most recently on May 21, 2026: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
  4. Can we see a resident room, a shower room and the dining room on this visit?Inspectors cited 4 problems in this area, most recently on May 21, 2026: "Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame."

New Mexico contacts for a concern about a nursing home

These are the official offices in New Mexico. NursingHomeClear cannot take or act on complaints.

Common questions

What is Northgate Unit of Lakeview Christian Home's Medicare star rating?
CMS rates Northgate Unit of Lakeview Christian Home 3 out of 5 stars overall, with 3 for health inspections, 4 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Northgate Unit of Lakeview Christian Home get at its last inspection?
11 health deficiencies at the standard inspection on May 21, 2026. The New Mexico average is 17.9.
Has Northgate Unit of Lakeview Christian Home been fined?
CMS lists no fines in the last three years.
Does Northgate Unit of Lakeview Christian Home accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Northgate Unit of Lakeview Christian Home?
CMS lists 8 owners and managers. Legal business name: LAKEVIEW CHRISTIAN HOME OF THE SOUTHWEST, INC..

Sources

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