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Oak Harbor Healthcare

921 Bowman Road, Mt Pleasant, SC 29464 · Charleston County · (843) 884-8903

132 certified beds, about 118 residents a day · For profit - Corporation · Medicare and Medicaid since 1977

Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
4 of 5
Staffing
2 of 5
Quality measures
4 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 425110 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on July 9, 2026, inspectors cited 0 health deficiencies (the South Carolina average is 3.7, the national average 9.2).

Of 8 health citations since November 2023, 1 was rated as actual harm or immediate jeopardy to residents.

CMS lists 1 fine totaling $7,901 in the last three years; the largest was $7,901, and the latest is dated November 9, 2023.

Nurses and nurse aides worked 3.41 hours per resident per day, against 3.84 across South Carolina and 3.86 nationally. Registered nurses accounted for 0.33 of those hours.

CMS links it to The Ensign Group, an affiliated group of 344 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 8 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
4D
2E
1F
Potential for minimal harm
0A
0B
0C
July 9, 2026Standard inspection · 0 citations
May 15, 2025Standard inspection · 2 citations
  1. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 9, 2025
    Inspectors wroteBased on review of the facility policy, observations, and interviews, the facility failed to ensure that medications were properly stored in 3 of 3 medication rooms.
  2. D
    The resident has the right to receive notices in a format and a language he or she understands.
    F574 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 9, 2025
    Inspectors wroteBased on record review and interviews, the facility failed to ensure residents were informed of their right to have access to names, addresses and telephone numbers of all pertinent state regulatory and informational agencies, resident advocacy groups and information on filing a complaint and or reporting alleged abuse violations. The facility further failed to ensure residents knew where the above information was located within the facility as revealed by 10 of 10 residents during 1 of 1 resident council meeting.
March 29, 2024Standard inspection · 5 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) April 19, 2024
    Inspectors wroteBased on observations, staff interviews, record review, and facility policy review, the facility failed to ensure the kitchen was properly cleaned, food was properly handled, and the dish machine was working in accordance with professional standards for food service safety as required for 121 census residents who received meals from the facility kitchen. These failures had the potential to lead to food-borne illness among all facility residents.
  2. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 19, 2024
    Inspectors wroteBased on observation, interview, and facility policy review, the facility failed to ensure effective hand hygiene during wound care and there was a way to restrict air flow between the dirty laundry and clean laundry area. This had the potential to cause wound infection and exposure to viruses and bacteria to any of the 121 residents in the facility.
  3. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 19, 2024
    Inspectors wroteBased on record review, interviews, and facility policy review, the facility failed to ensure the Minimum Data Set (MDS) assessments captured: hemodialysis treatments for Resident (R)17; pain requiring interventions daily for R29; and anticoagulant therapy for R113 to appropriately meet the resident's specialized care needs in the facility. This failure affected three residents (R17, R29, and R113) of 33 sampled residents reviewed for MDS assessment accuracy.
  4. D
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    F688 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 19, 2024
    Inspectors wroteBased on observations, interviews, and record review, the facility failed to provide a splint device for contracture per plan of care for one of three residents (Resident (R) 112) reviewed for positioning/mobility of 33 sampled residents.
  5. D
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    F698 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 19, 2024
    Inspectors wroteBased on record review, interviews, and facility policy review, the facility failed to ensure dialysis related medications were provided for one of two residents (Resident (R) 71) reviewed for dialysis of 33 sampled residents.
November 9, 2023Complaint inspection · 1 citation
  1. G
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on interview, record review, and review of facility policy, the facility failed to maintain resident safety from harm for 1 of 1 resident. Specifically, while bathing Resident (R)1 on 09/01/23, Certified Nursing Assistant (CNA)1 grabbed the bed linen/sheet and attempted to move/reposition R1 resulting in R1 falling to the floor and suffering injuries. On 11/09/23 the facility presented a Time Line of events. The survey team's investigation revealed the facility implemented interventions to address the noncompliance, indicating past noncompliance as of 09/02/23.

Fire safety inspections

7 fire safety citations on file: 1 on July 9, 2026, 2 on May 15, 2025, 4 on March 29, 2024.

Every fire safety citation7 citations
  1. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · July 9, 2026 · Corrected (the home has a date of correction)
  2. D
    Address subsistence needs for staff and patients.
    E 15 · May 15, 2025 · Corrected (the home has a date of correction)
  3. D
    Have simulated fire drills held at unexpected times.
    K 712 · May 15, 2025 · Corrected (the home has a date of correction)
  4. D
    Address subsistence needs for staff and patients.
    E 15 · March 29, 2024 · Corrected (the home has a date of correction)
  5. D
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · March 29, 2024 · Corrected (the home has a date of correction)
  6. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · March 29, 2024 · Corrected (the home has a date of correction)
  7. D
    Have simulated fire drills held at unexpected times.
    K 712 · March 29, 2024 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
November 9, 2023Fine $7,901

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeSouth CarolinaUnited States
All nursing staff (RN, LPN and aides)3.413.843.86
Registered nurses0.330.630.69
All nursing staff on weekends3.053.333.42
Nurse aides1.96
Licensed practical nurses1.12
Nursing staff turnover (share who left in a year)not reported45.9%45.8%
Registered nurse turnovernot reported42.1%42.9%
Administrators who leftnot reported

CMS expects 3.44 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.56 on weekdays and 3.05 on weekends, 14% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 12.8% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.54 in April to June 2025 to 3.41 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.410.333.563.05 12.8%0 of 90118
Jul to Sep 20253.360.373.542.92 3.9%0 of 92122
Apr to Jun 20253.540.343.703.13 10.2%0 of 91118
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
South Carolina, Jan to Mar 20263.620.533.813.137.2%0.3% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for South Carolina

JobMedianMiddle halfEmployed
South Carolina, all employers
CNAs (nursing assistants)$17.90$16.81 to $19.0821,760
LPNs and LVNs$29.72$27.59 to $34.249,400
Registered nurses$39.60$37.17 to $46.7549,750
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For Oak Harbor Healthcare. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

Your job
Employed by
Usual shift
Do you get a shift differential?
Optional questions
Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeSouth CarolinaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
6.311.913.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.60.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.51.31.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
1.03.23.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.61.51.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
4.612.714.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
3.15.14.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
9.215.315.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
25.024.323.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
17.013.912.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.82.01.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.01.81.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Oak Harbor Healthcare's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (58.1% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

58.1% this home

No different from the national rate

US median of homes 51.5% · South Carolina: 53 better, 21 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 123 eligible stays.

Potentially preventable readmissions

9.3% this home

No different from the national rate

US median of homes 10.7% · South Carolina: 0 better, 5 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 163 eligible stays.

Infections that led to a hospital stay

6.3% this home

No different from the national rate

US median of homes 7.1% · South Carolina: 1 better, 3 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 105 eligible stays.

Self-care and mobility at discharge

56.6% this home

Median of homes: South Carolina57.6% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 122 residents counted.

Falls with major injury

0.7% this home

Median of homes: South Carolina0.5% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 155 residents counted.

New or worsened pressure ulcers

3.2% this home

Median of homes: South Carolina2.1% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 155 residents counted.

Medication list given at discharge

98.2% this home

Median of homes: South Carolina98.3% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 54 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: STARLING HEALTHCARE, INC.. CMS links this home to The Ensign Group, a group of 344 nursing homes averaging 3.2 stars overall.

NameRoleTypeShareSince
Newlands, FrankManaging control - governing bodyIndividual10/01/2022
Wiscombe, BradenManaging control - governing bodyIndividual10/01/2022
Peterson, ForrestCorporate directorIndividual01/01/2024
Burnam, SoonCorporate officerIndividual10/01/2022
Keetch, ChadCorporate officerIndividual03/01/2011
Sato, AmiCorporate officerIndividual09/09/2024
Thatcher, BrentCorporate officerIndividual10/01/2022
Onshift IncOperational/managerial controlOrganization10/01/2022
Twomagnets LLCOperational/managerial controlOrganization10/01/2022
Newlands, FrankOperational/managerial controlIndividual10/01/2022
Wiscombe, BradenOperational/managerial controlIndividual10/01/2022
Port, BarryIndividual is an owner, partner or trustee of any ADP of the SNFIndividual06/26/2025
Ensign Services IncAdp of the SNFOrganization05/13/2022
Newlands, FrankAdp of the SNFIndividual06/26/2025
Wiscombe, BradenAdp of the SNFIndividual06/26/2025

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 3 problems in this area, most recently on March 29, 2024: "Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason."
  2. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 1 problem in this area, most recently on May 15, 2025: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
  3. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 1 problem in this area, most recently on May 15, 2025: "The resident has the right to receive notices in a format and a language he or she understands."
  4. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 1 problem in this area, most recently on March 29, 2024: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.05 hours per resident per day, below the South Carolina average of 3.33.

Other nursing homes nearby

South Carolina contacts for a concern about a nursing home

These are the official offices in South Carolina. NursingHomeClear cannot take or act on complaints.

Common questions

What is Oak Harbor Healthcare's Medicare star rating?
CMS rates Oak Harbor Healthcare 4 out of 5 stars overall, with 4 for health inspections, 2 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Oak Harbor Healthcare get at its last inspection?
0 health deficiencies at the standard inspection on July 9, 2026. The South Carolina average is 3.7.
Has Oak Harbor Healthcare been fined?
Yes. CMS lists 1 fine totaling $7,901 in the last three years.
Does Oak Harbor Healthcare accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Oak Harbor Healthcare?
CMS lists 15 owners and managers, and links the home to The Ensign Group. Legal business name: STARLING HEALTHCARE, INC..

Sources

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