Does Otterbein Franklin Seniorlife Comm Res & Com Care accept Medicaid?

It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.

Who owns Otterbein Franklin Seniorlife Comm Res & Com Care?

CMS lists 44 owners and managers, and links the home to Otterbein Seniorlife. Legal business name: HANCOCK REGIONAL HOSPITAL.

Otterbein Franklin Seniorlife Comm Res & Com Care

The record in brief

At its most recent standard inspection, on August 21, 2025, inspectors cited 3 health deficiencies (the Indiana average is 7.2, the national average 9.2).

None of its 17 health citations since September 2023 was rated as actual harm or immediate jeopardy.

CMS lists 1 fine totaling $21,825 in the last three years; the largest was $21,825, and the latest is dated September 24, 2025.

Nurses and nurse aides worked 3.63 hours per resident per day, against 3.69 across Indiana and 3.86 nationally. Registered nurses accounted for 0.50 of those hours.

51.0% of nursing staff left within the year CMS measured (Indiana average 45.9%).

CMS links it to Otterbein Seniorlife, an affiliated group of 20 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

209/23

407/24

109/24

304/25

105/25

107/25

308/25

110/25

112/25

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 17 health citations on file.

Severity

Isolated

Pattern

Widespread

Immediate jeopardy

Actual harm

Potential for more than minimal harm

13D

Potential for minimal harm

December 4, 2025Complaint inspection · 1 citation

D

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 12, 2025

Inspectors wroteBased on interview and record review, the facility failed to ensure an allegation of abuse was immediately reported to the Administrator and reported to the state survey agency for 1 of 3 residents reviewed for abuse. (Resident B, Activity Assistant 1)

October 20, 2025Complaint inspection · 1 citation

F

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) October 25, 2025

Inspectors wroteBased on observation and interview, the facility failed to ensure the kitchen was thoroughly cleaned for 1 or 1 random observations.

August 21, 2025Standard inspection · 3 citations

E

Reasonably accommodate the needs and preferences of each resident.

F558 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 22, 2025

Inspectors wroteBased on observation and interview, the facility failed to provide reasonable accommodation of needs for 4 of 4 random residents observed. Four resident's bathroom emergency call lights were not accessible for resident use. (Resident 116, Resident 99, Resident 108, Resident 52)
E

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 22, 2025

Inspectors wroteBased on observation, interview, and record review the facility failed to ensure a kitchenette used to serve food on the Advanced Special Care Unit was clean and sanitary for 1 of 1 observations.
D

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

F605 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 22, 2025

Inspectors wroteBased on interview and record review, the facility failed to ensure that PRN (as needed) anti-anxiety medications were not prescribed for greater than 14 days without a rationale and a specified extended date from the physician for 1 of 5 residents reviewed for unnecessary medications. (Resident 4)

July 23, 2025Complaint inspection · 1 citation

D

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 31, 2025

Inspectors wroteBased on observation, interview, and record review, the facility failed to provide supervision to prevent a cognitively impaired resident from exiting the facility without staff knowledge for 1 of 3 residents reviewed for supervision. (Resident B)

May 14, 2025Complaint inspection · 1 citation

D

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 19, 2025

Inspectors wroteBased on observation, interview, and record review, the facility failed to prevent a severely cognitively impaired resident from exiting the facility without staff knowledge for 1 of 3 residents reviewed for elopement. (Resident B)

April 9, 2025Complaint inspection · 3 citations

D

Protect each resident from the wrongful use of the resident's belongings or money.

F602 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 11, 2025

Inspectors wroteBased on observation, interview and record review, the facility failed to protect the resident's right to be free from misappropriation of residents' controlled medications for 2 of 3 residents reviewed for misappropriation. (Resident B, Resident C)
D

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 11, 2025

Inspectors wroteBased on interview and record review, the facility failed to report allegations of misappropriation of residents' narcotic (prescription controlled substance used to treat pain) pain medications to the Administrator for 2 of 3 residents reviewed for misappropriation. (Resident B, Resident C)
D

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 11, 2025

Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure controlled medication records were accurately reconciled to account for all controlled drugs for 2 of 3 residents reviewed for misappropriation of property. (Resident B, Resident C)

September 26, 2024Complaint inspection · 1 citation

D

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 27, 2024

Inspectors wroteBased on observation, interview, and record review, the facility failed to provide supervision to prevent a cognitively impaired resident who resided on a secured memory care unit from walking out of the facility for 1 or 3 residents reviewed for elopements. (Resident B)

July 31, 2024Standard inspection · 4 citations

E

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 16, 2024

Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure foods were served in a sanitary and safe manner for 6 of 6 kitchen observations. Staff hair was not covered while in the kitchen food preparation area. (Assistant Dietary Manager, Chef 5, Dietary Aide 6, Dietary Aide 7, Kitchen Contractor 8, and Dietary Aide 9)
D

Provide safe and appropriate respiratory care for a resident when needed.

F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 16, 2024

Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure a resident received continuous oxygen treatment therapy for 1 of 3 residents reviewed for oxygen. (Resident 81)
D

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 16, 2024

Inspectors wroteBased on record review and interview, the facility failed to document the drug dispositions for 2 of 3 closed records reviewed for drug dispositions. (Resident 139, Resident 44)
D

Provide and implement an infection prevention and control program.

F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 16, 2024

Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure the staff were wearing PPE (personal protection equipment) for 1 of 3 residents who were observed for enhanced barrier precautions. (Resident 9) Findings Include: On 7/24/24 at 10:30 a.m., RN 2, CNA 4, LPN 3, entered Resident 9's room to provide wound care. RN 2 carried in supplies retrieved from treatment cart, LPN 3 assisted with turning and positioning Resident 9 while CNA 4 held clean linen. RN 2, LPN 3, and CNA 4 donned gloves. RN 2 and LPN 3 turned Resident 9 on his left side and RN 2 removed the old bandage and changed her gloves, no hand hygiene was observed. RN 2 cleaned the wound and a topical medication was applied to the wound. CNA 4 then provided incontinence care with only gloves. Only gloves were utilized during the observed treatment by all three staff providing care. [...]

September 1, 2023Standard inspection · 2 citations

D

Allow residents to self-administer drugs if determined clinically appropriate.

F554 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 22, 2023

Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure a self medication administration assessment was completed for residents with medications at bedside for 1 of 1 random observations. (Resident 82)
D

Reasonably accommodate the needs and preferences of each resident.

F558 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 22, 2023

Inspectors wroteBased on observation, interview, and record review, the facility failed to provide reasonable accommodation of needs for 2 of 3 random observations. Two resident's call lights were not within reach. (Resident 109, Resident 81)

Fire safety inspections

34 fire safety citations on file: 15 on August 21, 2025, 8 on July 31, 2024, 11 on September 1, 2023.

Every fire safety citation34 citations

K
Keep aisles, corridors, and exits free of obstruction in case of emergency.

K 211 · August 21, 2025 · Corrected (the home has a date of correction)
K
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

K 222 · August 21, 2025 · Corrected (the home has a date of correction)
F
Inspect, test, and maintain automatic sprinkler systems.

K 353 · August 21, 2025 · Corrected (the home has a date of correction)
F
Have generator or other power source capable of supplying service within 10 seconds.

K 918 · August 21, 2025 · Corrected (the home has a date of correction)
F
Ensure that testing and maintenance of electrical equipment is performed.

K 921 · August 21, 2025 · Corrected (the home has a date of correction)
E
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

K 321 · August 21, 2025 · Corrected (the home has a date of correction)
E
Install an approved automatic sprinkler system.

K 351 · August 21, 2025 · Corrected (the home has a date of correction)
E
Install corridor and hallway doors that block smoke.

K 363 · August 21, 2025 · Corrected (the home has a date of correction)
E
Have properly installed electrical wiring and gas equipment.

K 511 · August 21, 2025 · Corrected (the home has a date of correction)
E
Provide properly sized and located linen or trash receptacles.

K 754 · August 21, 2025 · Corrected (the home has a date of correction)
E
Ensure proper usage of power strips and extension cords.

K 920 · August 21, 2025 · Corrected (the home has a date of correction)
E
Have proper medical gas storage and administration areas.

K 923 · August 21, 2025 · Corrected (the home has a date of correction)
D
Properly select, install, inspect, or maintain portable fire extinguishes.

K 355 · August 21, 2025 · Corrected (the home has a date of correction)
D
Have elevators that firefighters can control in the event of a fire.

K 531 · August 21, 2025 · Corrected (the home has a date of correction)
D
Install properly constructed and protected linen or trash chutes.

K 541 · August 21, 2025 · Corrected (the home has a date of correction)
F
Develop and maintain an Emergency Preparedness Program (EP).

E 4 · July 31, 2024 · Corrected (the home has a date of correction)
F
Conduct risk assessment and an All-Hazards approach.

E 6 · July 31, 2024 · Corrected (the home has a date of correction)
F
Develop Emergency Preparedness policies and procedures.

E 13 · July 31, 2024 · Corrected (the home has a date of correction)
F
Develop a communication plan.

E 29 · July 31, 2024 · Corrected (the home has a date of correction)
F
Establish emergency prep training and testing.

E 36 · July 31, 2024 · Corrected (the home has a date of correction)
E
Have corridors or aisles that are unobstructed and are at least 8 feet in width.

K 232 · July 31, 2024 · Corrected (the home has a date of correction)
E
Install a fire alarm system that can be heard throughout the facility.

K 341 · July 31, 2024 · Corrected (the home has a date of correction)
D
Ensure medical gas and vacuum systems have documented maintenance programs.

K 907 · July 31, 2024 · Corrected (the home has a date of correction)
F
Have approved installation, maintenance and testing program for fire alarm systems.

K 345 · September 1, 2023 · Corrected (the home has a date of correction)
F
Inspect, test, and maintain automatic sprinkler systems.

K 353 · September 1, 2023 · Corrected (the home has a date of correction)
F
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

K 521 · September 1, 2023 · Corrected (the home has a date of correction)
F
Have simulated fire drills held at unexpected times.

K 712 · September 1, 2023 · Corrected (the home has a date of correction)
E
Have an enclosure around a vertical opening shaft.

K 311 · September 1, 2023 · Corrected (the home has a date of correction)
E
Install corridor and hallway doors that block smoke.

K 363 · September 1, 2023 · Corrected (the home has a date of correction)
E
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

K 372 · September 1, 2023 · Corrected (the home has a date of correction)
E
Have restrictions on the use of highly flammable decorations.

K 753 · September 1, 2023 · Corrected (the home has a date of correction)
E
Provide properly sized and located linen or trash receptacles.

K 754 · September 1, 2023 · Corrected (the home has a date of correction)
D
Ensure proper usage of power strips and extension cords.

K 920 · September 1, 2023 · Corrected (the home has a date of correction)
D
Have proper medical gas storage and administration areas.

K 923 · September 1, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

Date	Penalty	Amount or length
September 24, 2025	Fine	$21,825

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

Measure	This home	Indiana	United States
All nursing staff (RN, LPN and aides)	3.63	3.69	3.86
Registered nurses	0.50	0.67	0.69
All nursing staff on weekends	3.45	3.25	3.42
Nurse aides	2.42
Licensed practical nurses	0.70
Nursing staff turnover (share who left in a year)	51.0%	45.9%	45.8%
Registered nurse turnover	47.8%	40.3%	42.9%
Administrators who left	0

CMS expects 3.65 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.69 on weekdays and 3.45 on weekends, 7% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.48 in April to June 2025 to 3.63 in January to March 2026.

Quarter	All nursing staff	Registered nurses	Weekdays	Weekends	Contract staff share	Days with no RN hours	Residents a day
Jan to Mar 2026	3.63	0.50	3.69	3.45	0.0%	0 of 90	127
Oct to Dec 2025	3.68	0.54	3.78	3.45	0.0%	0 of 92	125
Jul to Sep 2025	3.75	0.61	3.84	3.51	0.4%	0 of 92	125
Apr to Jun 2025	3.48	0.54	3.56	3.28	0.0%	0 of 91	129
United States, Jan to Mar 2026	3.75	0.62	3.92	3.33	5.3%	0.5% of days
Indiana, Jan to Mar 2026	3.63	0.62	3.80	3.19	3.4%	0.4% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for Indiana

Job	Median	Middle half	Employed
Indiana, all employers
CNAs (nursing assistants)	$18.43	$17.80 to $21.36	33,640
LPNs and LVNs	$31.60	$29.35 to $35.30	14,480
Registered nurses	$40.14	$37.86 to $48.28	68,980
United States, nursing care facilities
CNAs (nursing assistants)	$20.67	$17.91 to $22.55	534,270
LPNs and LVNs	$33.86	$30.05 to $37.40	188,210
Registered nurses	$41.11	$37.85 to $47.68	142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

Measure	This home	Indiana	US
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1	9.7	11.0	13.9
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1	0.7	0.4	0.8
Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1	1.8	1.1	1.6
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1	6.6	3.9	3.2
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1	0.8	1.2	1.6
Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1	10.9	11.9	14.1
Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1	3.0	3.6	4.6
Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1	12.2	13.6	15.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231	24.4	22.2	23.8
Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231	14.9	10.8	12.0
Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231	2.1	1.6	1.9
Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231	2.3	1.4	1.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Otterbein Franklin Seniorlife Comm Res & Com Care's Medicare short-stay residents. On returning residents home or to the community, CMS rates it better than the national rate (65.3% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

65.3% this home

Better than the national rate

US median of homes 51.5% · Indiana: 111 better, 7 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 172 eligible stays.

Potentially preventable readmissions

10.2% this home

No different from the national rate

US median of homes 10.7% · Indiana: 0 better, 17 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 187 eligible stays.

Infections that led to a hospital stay

5.1% this home

No different from the national rate

US median of homes 7.1% · Indiana: 0 better, 4 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 102 eligible stays.

Self-care and mobility at discharge

53.9% this home

Median of homes: Indiana60.0% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 65 residents counted.

Falls with major injury

0.9% this home

Median of homes: Indiana0.0% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 105 residents counted.

New or worsened pressure ulcers

2.3% this home

Median of homes: Indiana1.4% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 104 residents counted.

Medication list given at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: Indiana100.0% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 4 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: HANCOCK REGIONAL HOSPITAL. CMS links this home to Otterbein Seniorlife, a group of 20 nursing homes averaging 3.1 stars overall.

Name	Role	Type	Share	Since
Hancock Regional Hospital	5% or greater direct ownership interest	Organization	100%	04/14/2013
Bond, Maria	Managing control - governing body	Individual		07/01/2021
Clark, Timothy	Managing control - governing body	Individual		04/14/2013
Daugherty, Joshua	Managing control - governing body	Individual		01/01/2020
Felker, Dean	Managing control - governing body	Individual		04/14/2013
Joyner, Sara	Managing control - governing body	Individual		07/01/2019
Willard, Lacey	Managing control - governing body	Individual		07/01/2022
Wilson, Roy	Managing control - governing body	Individual		04/14/2013
Miller, James	Corporate director	Individual		04/14/2013
Long, Steven	Corporate officer	Individual		08/01/2014
Franklin United Methodist Home, Inc.	Operational/managerial control	Organization		04/01/2013
Functional Pathways of Tennessee LLC	Operational/managerial control	Organization		12/01/2018
App, Lynn	Operational/managerial control	Individual		01/01/2011
Bartlett, Victoria	Operational/managerial control	Individual		01/01/2021
Bayliff, Becky	Operational/managerial control	Individual		01/01/2021
Beck, Jenny	Operational/managerial control	Individual		01/01/2024
Bixler, Kirk	Operational/managerial control	Individual		01/01/2025
Brownson, William	Operational/managerial control	Individual		01/01/2012
Burke, Daniel	Operational/managerial control	Individual		01/01/2021
Coleman, Robert	Operational/managerial control	Individual		01/01/2022
Fraley, Ralph	Operational/managerial control	Individual		01/01/2021
Glosser, Heidi	Operational/managerial control	Individual		01/01/2020
Hash, Dennins	Operational/managerial control	Individual		01/01/2025
Hazelbaker, Tomas	Operational/managerial control	Individual		01/01/2014
Irvine, Jenothy	Operational/managerial control	Individual		01/01/2025
Kasting, Kelsey	Operational/managerial control	Individual		01/01/2025
Logan, Shannon	Operational/managerial control	Individual		06/13/2022
Long, Steven	Operational/managerial control	Individual		08/01/2014
Maurer, David	Operational/managerial control	Individual		01/01/2022
Miles, Anna	Operational/managerial control	Individual		01/01/2023
Pitcher, Kelly	Operational/managerial control	Individual		01/01/2023
Sease, David	Operational/managerial control	Individual		01/01/2023
Sweeney, Brent	Operational/managerial control	Individual		01/01/2025
Sweet, David	Operational/managerial control	Individual		01/01/2023
Vonderhaar, Steve	Operational/managerial control	Individual		01/01/2023
Welsh, Michael	Operational/managerial control	Individual		01/01/2025
Wilson, Jill	Operational/managerial control	Individual		01/01/2021
Franklin United Methodist Home, Inc.	Adp of the SNF	Organization		04/01/2013
Functional Pathways of Tennessee LLC	Adp of the SNF	Organization		04/08/2025
Otterbein Home	Adp of the SNF	Organization		04/01/2013
Otterbein Lsc, LLC	Adp of the SNF	Organization		04/01/2013
Polaris Pharmacy Services of Ohio LLC	Adp of the SNF	Organization		12/01/2018
Logan, Shannon	Adp of the SNF	Individual		06/13/2022
Welsh, Michael	Adp of the SNF	Individual		01/01/2025

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 4 problems in this area, most recently on December 4, 2025: "Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities."
How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 4 problems in this area, most recently on July 23, 2025: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 3 problems in this area, most recently on October 20, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 3 problems in this area, most recently on August 21, 2025: "Reasonably accommodate the needs and preferences of each resident."

Other nursing homes nearby

Franklin Meadows
Franklin, 0.6 mi · 4 of 5 stars · 13 citations
Hickory Creek at Franklin
Franklin, 1 mi · 5 of 5 stars · 6 citations
Homeview Center of Franklin
Franklin, 1.5 mi · 5 of 5 stars · 5 citations
Compass Park
Franklin, 1.5 mi · 5 of 5 stars · 8 citations
Aspen Trace Health & Living Community
Greenwood, 8.3 mi · 5 of 5 stars · 2 citations
Greenwood Village South
Greenwood, 8.6 mi · 5 of 5 stars · 6 citations
Greenwood Healthcare Center
Greenwood, 10.3 mi · 2 of 5 stars · 17 citations
Greenwood Health and Living Community
Greenwood, 10.7 mi · 3 of 5 stars · 14 citations

Indiana contacts for a concern about a nursing home

These are the official offices in Indiana. NursingHomeClear cannot take or act on complaints.

Inspections and complaints: Indiana Department of Health, Division of Long-Term Care, the state agency that inspects nursing homes for CMS and takes complaints about care.
Resident advocate: Indiana Long-Term Care Ombudsman Program, 800-622-4484. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
State inspection reports: Indiana Department of Health, Nursing Home Report Cards, where Indiana publishes its own records on licensed homes.

Common questions

What is Otterbein Franklin Seniorlife Comm Res & Com Care's Medicare star rating?: CMS rates Otterbein Franklin Seniorlife Comm Res & Com Care 3 out of 5 stars overall, with 3 for health inspections, 3 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Otterbein Franklin Seniorlife Comm Res & Com Care get at its last inspection?: 3 health deficiencies at the standard inspection on August 21, 2025. The Indiana average is 7.2.
Has Otterbein Franklin Seniorlife Comm Res & Com Care been fined?: Yes. CMS lists 1 fine totaling $21,825 in the last three years.
Does Otterbein Franklin Seniorlife Comm Res & Com Care accept Medicaid?: It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Otterbein Franklin Seniorlife Comm Res & Com Care?: CMS lists 44 owners and managers, and links the home to Otterbein Seniorlife. Legal business name: HANCOCK REGIONAL HOSPITAL.

Sources

Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
Owners: CMS Ownership. Penalties: CMS Penalties.
Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.