Otterbein Springboro
9320 Avalon Circle, Centerville, OH 45458 · Warren County · (937) 885-5426
60 certified beds, about 57 residents a day · Non profit - Corporation · Medicare and Medicaid since 2008
CMS Care Compare ratings, data as of September 1, 2026 · CCN 366368 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on April 30, 2026, inspectors cited 9 health deficiencies (the Ohio average is 10.5, the national average 9.2).
None of its 25 health citations since November 2019 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 4.44 hours per resident per day, against 3.69 across Ohio and 3.86 nationally. Registered nurses accounted for 0.75 of those hours.
42.9% of nursing staff left within the year CMS measured (Ohio average 48.7%).
CMS links it to Otterbein Seniorlife, an affiliated group of 20 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 25 health citations on file.
April 30, 2026Standard inspection · 9 citations
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, staff interview, and policy review, the facility failed to ensure medication carts were locked. This affected one of four medication carts observed and had the potential to affect 11 Residents (#5, #7, #14, #15, #18, #33, #34, #52, #54, #55, and #57) whose medications were stored in the cart. The facility census was 57.
- E Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Inspectors wroteBased on observation, staff interview and review of the week at a glance menu, the facility failed to ensure the menu portion sizes were followed. This affected twelve (Resident #09, #10, #16, #19, #20, #32, #35, #37, #39, #40, #41 and #51) out of 57 residents that resided in the facility. The facility census was 57. Findings Include:Review of the facility's a week at a glance menu for house 9349 dated 04/27/26 revealed residents on a regular and bite sized diets were to receive five ounces of grilled chicken, four ounces of broccoli, a half of a cup of rice pilaf and one breadstick for lunch on 04/27/26. Observation of the kitchen in house 9349 on 04/27/26 at 12:36 P.M. [...]
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observations, staff interviews, facility documentation, review of manufacturers recommendations, and policy review, the facility failed to serve food in a manner that protected against cross-contamination. This affected 21 (Residents #5, #7, #14, #15, #18, #27, #33, #34, #52, #54, #55, #56, #57, #64, #65, #66, #68, #69, #70, #71, and #72) residents. Additionally, the facility failed to maintain appropriate dishwashing equipment. This had the potential to affect 12 (Residents #2, #6, #8, #22, #23, #28, #30, #31, #46, #48, #49, and #50) residents in unit 9335. The facility census was 57.
- D Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Inspectors wroteBased on medical record review, staff interview, review of the resident funds accounting record and policy review, the facility failed to ensure resident funds were conveyed within 30 days of discharge from the facility. This affected one (Resident #73) out of five residents reviewed for resident funds. The facility census was 57. Findings Included:Review of Resident #73's medical record revealed Resident #73 admitted to the facility on [DATE]. Diagnoses included cerebral infarction, adult failure to thrive, osteoarthritis, hypertension, chronic kidney disease, dementia moderate with agitation, and anxiety disorder. Resident #73 discharged from the facility on 10/13/25. Review of Resident #73's quarterly Minimum Data Set (MDS) assessment dated [DATE] revealed the resident was severely cognitively impaired. [...]
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on medical record review, staff interview and policy review, the facility failed to ensure a resident had an activities care plan. This affected one (Resident #23) out of 20 residents sampled. The facility census was 57. Findings Included: Review of Resident #23's medical record review revealed Resident #23 admitted to the facility on [DATE]. [...]
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on medical record review, staff interview, and policy review, the facility failed to ensure care plans reflected resident's needs regarding tube feeding. This affected one (Resident #3) out of four residents reviewed for care planning. The facility census was 57. Findings Included:Review of the medical record revealed Resident #3 was admitted to the facility on [DATE]. Diagnoses included Parkinson's disease, neurocognitive disorder with Lewy Bodies and dysphagia oropharyngeal phase. Review of the Minimum Data Set 3.0 (MDS) assessment dated [DATE] revealed Resident #3 has severe cognitive impairment as evidenced by a Brief Interview for Mental Status (BIMS) score of 00. Resident #3 was dependent for activities of daily living (ADLs) and required a Hoyer lift for transfers. [...]
- D Ensure that residents are free from significant medication errors.
Inspectors wroteBased on medical record review, observation, staff interview, review of manufacturer's instructions, and policy review, the facility failed to ensure insulin pen administration devices were primed. This affected one (Resident #37) out of three residents observed during medication administration. The facility census was 57.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on medical record review, observation, staff interviews, and policy review, the facility failed to provide Enhance Barrier Precautions (EBP) for residents with wounds. This affected two (Residents #67 and #68) of four residents observed for infection control. In addition, the facility failed to ensure appropriate hand sanitization during wound treatments. This affected one (Resident #51) of two residents sampled for wound care. The facility census was 57.
- D Develop and implement policies and procedures for flu and pneumonia vaccinations.
Inspectors wroteBased on medical record review, staff interview and review of the Centers for Disease Control and Prevention (CDC) recommendations, the facility failed to ensure a pneumococcal vaccine was offered to a resident. This affected one (Resident #43) out of five residents reviewed for vaccinations. The facility census was 57. Findings Included:Review of the medical record revealed Resident #43 admitted to the facility on [DATE]. Diagnoses included chronic obstructive pulmonary disease, hypertension, dysphagia, hyperlipidemia, spinal stenosis, heart failure, constipation, dementia in other diseases classified elsewhere unspecified severity without behavioral disturbance, psychotic disturbance, mood disturbance and anxiety, major depressive disorder, epilepsy, generalized anxiety disorder and insomnia. [...]
September 23, 2025Complaint inspection · 1 citation
- E Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, staff interview, and review of employee orientation documents, the facility failed to ensure a safe environment in the kitchen. This had the potential to affect four facility-identified cognitively impaired and independently-mobile (Residents #4, #6, #18, #22) of 12 residents residents residing in the house. The facility census was 58 residents.
October 18, 2022Standard inspection · 2 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, staff interview, and review of facility policy, the facility failed to ensure foods were stored properly to potentially prevent spoilage. This had the potential to affect 24 (Residents #19, #5, #46, #32, #11, #16, #48, #30, #54, #50, #25, #38, #40, #23, #37, #6, #49, #33, #12, #47, #21, #9, #35, and #155) who resided in House #49 and House #35. The facility's census was 57.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on medical record review and staff interview, the facility failed to develop a comprehensive care plan to reflect the resident's risk for Urinary Tract Infections (UTIs). This affected one (Resident #18) of three residents reviewed for comprehensive care plans. The facility census was 57.
November 14, 2019Standard inspection · 13 citations
- F Observe each nurse aide's job performance and give regular training.
Inspectors wroteBased on review of personnel files, and staff interviews, the facility failed to ensure State Tested Nurse Aides (STNAs) received 12 hours of yearly in services. This affected five STNAS (#15, #35, #65, #69 and #76) of six STNAs reviewed for yearly in services. This had the potential to affect all residents residing in the facility. The facility census was 42.
- E Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on record review and interview, the facility failed to ensure as needed psychotropic medication orders were limited to 14 days or that a rationale and duration of the as needed (PRN) psychotropic medication was indicated in the medical record. This affected four Residents (#6, #16, #18 and #27) of five residents reviewed for unnecessary medications. The facility census was 42.
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interviews and facility policy review, the facility failed to ensure food items were maintained, distributed and stored in a manner to prevent and protect food against contamination and spoilage. This had to potential to affect 35 Resident's (#3, #4, #5, #6, #8, #9, #11, #12, #13, #15, #16, #18, #19, #20, #21, #22, #23, #24, #25, #26, #27, #28, #31, #32, #33, #34, #35, #36, #37, #39, #40, #41, #42, #43 and #194) who resided in the affected houses (9335, 9336, 9349, and 9350). The facility census was 42.
- D Notify the appropriate authorities when residents with MD or ID services has a significant change in condition.
Inspectors wroteBased on record review, and staff interviews, the facility failed to notify the state mental health authority with a significant change pre-admission screening and resident review (PASARR) for a resident with a significant change in their physical health condition. This affected one (Resident #5) of one resident reviewed for significant change PASARR. The facility census was 42.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on record review, observation, and staff interviews, the facility failed to implement a resident's skin integrity care plan. This affected one (Resident #15) of 14 residents reviewed for implementation of care plans. The facility census was 42.
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on medical record review, observation and staff interview the facility failed to ensure staff did not falsify records in regard to dressing changes they did not personally complete. This affected one (Resident #21) of four residents reviewed for skin management. The census was 42.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, medical record review, staff, nurse practitioner, and resident interviews, and review of facility policies, the facility failed to ensure staff monitored a wound for signs of infection and failed to report an odor to the physician. This affected one (#Resident 21) of four residents reviewed for skin conditions. The facility census was 42.
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on medical record review, observation, staff interview and facility policy review the facility failed to ensure a resident with an indwelling catheter had an order for the catheter and failed to ensure catheter care was provided and/or the catheter was changed on a regular basis. This affected one (#21) of one resident for an indwelling catheter, The facility identified there were two residents with an indwelling catheter. The census was 42.
- D Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Inspectors wroteBased on record review, observation and staff interviews, the facility failed to ensure a resident's physician evaluated and addressed a resident's significant weight loss. This affected one (Resident #15) of one resident reviewed for nutrition. The facility census was 42.
- D Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Inspectors wroteBased on record review, and staff interviews, the facility failed to ensure a resident that discharged from the facility had a written, signed and dated order from the physician. This affected one (Resident #46) of one resident reviewed for discharges to the community. The facility census was 42.
- D Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Inspectors wroteBased on record review and interview, the facility failed to ensure drug regimen review recommendations were addressed by the attending physician in a timely manner. This affected one (Resident #33) of five residents reviewed for unnecessary medications. The facility census was 42.
- D Provide or obtain dental services for each resident.
Inspectors wroteBased on record review, observation and interview, the facility failed to ensure a resident received routine or annual dental services. This affected one (Resident #33) of one resident reviewed for dental services. The facility census was 42.
- D Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Inspectors wroteBased on observation, interviews and facilty menu spreadsheet review, the facility failed to follow menus that were prepared in advance or to notify residents when menu items changes. The facility also failed to follow menu spreadsheets for portion sizes. This had to potential to affect 35 Residents (#3, #4, #5, #6, #8, #9, #11, #12, #13, #15, #16, #18, #19, #20, #21, #22, #23, #24, #25, #26, #27, #28, #31, #32, #33, #34, #35, #36, #37, #39, #40, #41, #42, #43 and #194) who resided in the affected houses (9335, 9336, 9349, and 9350). The facility census was 42.
Fire safety inspections
11 fire safety citations on file: 8 on October 18, 2022, 3 on November 14, 2019.
Every fire safety citation11 citations
- F Keep aisles, corridors, and exits free of obstruction in case of emergency.
- F Follow proper procedures when the fire alarm was out of service for more than 4 hours.
- F Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
- F Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- F Provide a written emergency evacuation plan.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Ensure proper usage of power strips and extension cords.
- E Have proper medical gas storage and administration areas.
- E Have corridors or aisles that are unobstructed and are at least 8 feet in width.
- E Have restrictions on the use of highly flammable decorations.
- E Have proper medical gas storage and administration areas.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Ohio | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.44 | 3.69 | 3.86 |
| Registered nurses | 0.75 | 0.64 | 0.69 |
| All nursing staff on weekends | 4.20 | 3.28 | 3.42 |
| Nurse aides | 3.02 | ||
| Licensed practical nurses | 0.67 | ||
| Nursing staff turnover (share who left in a year) | 42.9% | 48.7% | 45.8% |
| Registered nurse turnover | 33.3% | 43.9% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.84 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.54 on weekdays and 4.20 on weekends, 7% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 2.5% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.49 in April to June 2025 to 4.44 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.44 | 0.75 | 4.54 | 4.20 | 2.5% | 0 of 90 | 57 |
| Oct to Dec 2025 | 4.03 | 0.70 | 4.12 | 3.81 | 3.8% | 0 of 92 | 58 |
| Jul to Sep 2025 | 4.34 | 0.76 | 4.44 | 4.08 | 2.8% | 0 of 92 | 58 |
| Apr to Jun 2025 | 4.49 | 0.87 | 4.58 | 4.26 | 3.2% | 0 of 91 | 56 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Ohio, Jan to Mar 2026 | 3.64 | 0.60 | 3.80 | 3.24 | 4.6% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Ohio | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 3.7 | 5.3 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.2 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 2.7 | 3.2 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 4.9 | 6.1 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 0.8 | 3.4 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 9.2 | 8.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 18.9 | 24.9 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 13.4 | 12.9 | 12.0 |
Owners and operators
Legal business name: OTTERBEIN CLEARCREEK LLC. CMS links this home to Otterbein Seniorlife, a group of 20 nursing homes averaging 3.1 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Otterbein Home | 5% or greater direct ownership interest | Organization | 12/01/2021 | |
| Otterbein Neighborhoods, LLC | 5% or greater direct ownership interest | Organization | 01/01/2016 | |
| Otterbein Home | 5% or greater indirect ownership interest | Organization | 100% | 12/01/2021 |
| Arnold, Daniel | Corporate officer | Individual | 09/03/2018 | |
| Green, James | Corporate officer | Individual | 11/21/2005 | |
| Miller, Jason | Corporate officer | Individual | 08/04/2014 | |
| Wilson, Jill | Corporate officer | Individual | 05/01/2009 | |
| Functional Pathways of Tennessee LLC | Operational/managerial control | Organization | 12/01/2018 | |
| Otterbein Home | Operational/managerial control | Organization | 12/01/2021 | |
| App, Lynn | Operational/managerial control | Individual | 12/01/2021 | |
| Bartlett, Victoria | Operational/managerial control | Individual | 12/01/2021 | |
| Bayliff, Becky | Operational/managerial control | Individual | 12/01/2021 | |
| Berner, Susan | Operational/managerial control | Individual | 01/01/2025 | |
| Brownson, William | Operational/managerial control | Individual | 12/01/2021 | |
| Burke, Daniel | Operational/managerial control | Individual | 12/01/2021 | |
| Coleman, Robert | Operational/managerial control | Individual | 12/01/2021 | |
| Fraley, Ralph | Operational/managerial control | Individual | 12/01/2021 | |
| Glosser, Heidi | Operational/managerial control | Individual | 12/01/2021 | |
| Green, James | Operational/managerial control | Individual | 12/01/2021 | |
| Hazelbaker, Tomas | Operational/managerial control | Individual | 12/01/2021 | |
| McKinney, Kristen | Operational/managerial control | Individual | 08/29/2024 | |
| Vonderhaar, Steve | Operational/managerial control | Individual | 12/01/2021 | |
| Baker, Steve | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 04/04/2025 | |
| Galbut, Abraham | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 04/04/2025 | |
| Galbut, Daniel | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 04/06/2025 | |
| Galbut, David | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 04/04/2025 | |
| Galbut, Eric | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 04/06/2025 | |
| Galbut, Robert | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 04/04/2025 | |
| Paritzky, Jonathan | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 04/04/2025 | |
| Rombro, David | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 04/04/2025 | |
| Zisek, Todd | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 04/04/2025 | |
| Functional Pathways of Tennessee LLC | Adp of the SNF | Organization | 04/04/2025 | |
| Otterbein Home | Adp of the SNF | Organization | 12/01/2021 | |
| Polaris Pharmacy Services of Ohio LLC | Adp of the SNF | Organization | 12/01/2018 | |
| Berner, Susan | Adp of the SNF | Individual | 01/01/2025 | |
| McKinney, Kristen | Adp of the SNF | Individual | 04/06/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- When is the care plan meeting, and can family attend it?Inspectors cited 6 problems in this area, most recently on April 30, 2026: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 5 problems in this area, most recently on April 30, 2026: "Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 4 problems in this area, most recently on April 30, 2026: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 4 problems in this area, most recently on September 23, 2025: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
Other nursing homes nearby
- Austin Trace Health and Rehabilitation Centerville, 1.7 mi · 4 of 5 stars · 18 citations
- Hillspring Health Care & Rehab Springboro, 2.3 mi · 5 of 5 stars · 9 citations
- Centerville Health and Rehab Dayton, 4.5 mi · 1 of 5 stars · 56 citations
- St. Leonard HCC Centerville, 4.6 mi · 3 of 5 stars · 39 citations
- Sycamore Trails Post Acute Miamisburg, 5.1 mi · 4 of 5 stars · 47 citations
- Wood Glen Alzheimer's Community Dayton, 5.3 mi · 3 of 5 stars · 29 citations
- Centerville Post Acute Centerville, 5.4 mi · 3 of 5 stars · 21 citations
- Sycamorespring of Miamisburg Miamisburg, 5.6 mi · 5 of 5 stars · 10 citations
Ohio contacts for a concern about a nursing home
These are the official offices in Ohio. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Ohio Department of Health, Nursing Homes and Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Ohio Office of the State Long-Term Care Ombudsman, 1-800-282-1206. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Ohio Long-Term Care Quality Navigator (Ohio Department of Aging), where Ohio publishes its own records on licensed homes.
Common questions
- What is Otterbein Springboro's Medicare star rating?
- CMS rates Otterbein Springboro 4 out of 5 stars overall, with 3 for health inspections, 4 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Otterbein Springboro get at its last inspection?
- 9 health deficiencies at the standard inspection on April 30, 2026. The Ohio average is 10.5.
- Has Otterbein Springboro been fined?
- CMS lists no fines in the last three years.
- Does Otterbein Springboro accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Otterbein Springboro?
- CMS lists 36 owners and managers, and links the home to Otterbein Seniorlife. Legal business name: OTTERBEIN CLEARCREEK LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.