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Parker Health Care & Rehabilitation Center

359 Randolph St., Parker City, IN 47368 · Randolph County · (765) 468-8280

89 certified beds, about 54 residents a day · For profit - Corporation · Medicare and Medicaid since 1993

Last standard inspection more than 2 years ago Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
5 of 5
Staffing
3 of 5
Quality measures
4 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 155489 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on August 2, 2024, inspectors cited 1 health deficiency (the Indiana average is 7.2, the national average 9.2).

None of its 6 health citations since May 2022 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.74 hours per resident per day, against 3.69 across Indiana and 3.86 nationally. Registered nurses accounted for 0.63 of those hours.

51.4% of nursing staff left within the year CMS measured (Indiana average 45.9%).

CMS links it to Tlc Management, an affiliated group of 20 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 6 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
5D
1E
0F
Potential for minimal harm
0A
0B
0C
January 29, 2026Complaint inspection · 1 citation
  1. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 6, 2026
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure enhanced barrier precautions (EBP) were followed during transfers and perineal care for 1 of 3 residents reviewed for transfers (Resident B).
August 2, 2024Standard inspection · 1 citation
  1. E
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    F565 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 16, 2024
    Inspectors wroteBased on interview and record review, the facility failed to provide the resident group the opportunity to select a resident representative to serve as the Resident Council President for 10 of 10 residents interviewed in a group setting.
June 19, 2023Standard inspection · 0 citations
May 23, 2022Standard inspection · 4 citations
  1. D
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    F578 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 26, 2022
    Inspectors wroteBased on interview and record review, the facility failed to clarify a resident's end of life wishes for 1 of 3 residents reviewed for Advanced Directives. (Resident 4)
  2. D
    PASARR screening for Mental disorders or Intellectual Disabilities
    F645 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 26, 2022
    Inspectors wroteBased on record review and interview, the facility failed to ensure timely completion of a required Level I Preadmission Screening and Resident Review (PASARR) assessment for 1 of 2 residents reviewed for PASARR. (Resident 21)
  3. D
    Provide activities to meet all resident's needs.
    F679 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 26, 2022
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide ongoing activity programs to meet individual resident needs for 2 of 2 physically dependant, cognitively impaired residents reviewed for individualized activities. (Residents 51 and 55) Findings Include: 1. During an interview on 5/16/22 at 1:30 p.m., Resident 51's family member indicated the resident required assistance from staff to get out of bed and move about in her specialized wheelchair. The family member indicated he would like the resident to leave her room and move about the building a little bit. Resident 51 was observed in her room during the following observations: a. On 5/16/22 at 11:46 a.m., the resident was in bed with the TV on. She was not looking at the television. b. On 5/17/22 at 9:50 a.m., the resident was in bed. The TV was on. Her eyes were closed. c. [...]
  4. D
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
    F744 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 26, 2022
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure a resident with a diagnoses of dementia, who was displaying symptoms of emotional distress, was offered services to reduce dementia symptoms and despair for 1 of 5 resident reviewed for dementia care. (Resident 49)

Fire safety inspections

25 fire safety citations on file: 1 on January 22, 2025, 8 on August 2, 2024, 6 on June 19, 2023, 10 on May 23, 2022.

Every fire safety citation25 citations
  1. E
    Have horizontal exits used in accordance with safety requirements.
    K 226 · January 22, 2025 · Corrected (the home has a date of correction)
  2. F
    To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    K 761 · August 2, 2024 · Corrected (the home has a date of correction)
  3. E
    Have horizontal exits used in accordance with safety requirements.
    K 226 · August 2, 2024 · Waiver
  4. E
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · August 2, 2024 · Corrected (the home has a date of correction)
  5. E
    Provide properly protected cooking facilities.
    K 324 · August 2, 2024 · Corrected (the home has a date of correction)
  6. E
    Have restrictions on the use of portable space heaters.
    K 781 · August 2, 2024 · Corrected (the home has a date of correction)
  7. E
    Ensure proper usage of power strips and extension cords.
    K 920 · August 2, 2024 · Corrected (the home has a date of correction)
  8. E
    Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
    K 927 · August 2, 2024 · Corrected (the home has a date of correction)
  9. C
    Have simulated fire drills held at unexpected times.
    K 712 · August 2, 2024 · Corrected (the home has a date of correction)
  10. F
    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    K 222 · June 19, 2023 · Corrected (the home has a date of correction)
  11. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · June 19, 2023 · Corrected (the home has a date of correction)
  12. E
    Have horizontal exits used in accordance with safety requirements.
    K 226 · June 19, 2023 · Corrected (the home has a date of correction)
  13. E
    Install emergency lighting that can last at least 1 1/2 hours.
    K 291 · June 19, 2023 · Corrected (the home has a date of correction)
  14. E
    Install corridor and hallway doors that block smoke.
    K 363 · June 19, 2023 · Corrected (the home has a date of correction)
  15. C
    Conduct risk assessment and an All-Hazards approach.
    E 6 · June 19, 2023 · Corrected (the home has a date of correction)
  16. E
    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    K 222 · May 23, 2022 · Corrected (the home has a date of correction)
  17. E
    Have exits that are accessible at all times.
    K 271 · May 23, 2022 · Corrected (the home has a date of correction)
  18. E
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · May 23, 2022 · Corrected (the home has a date of correction)
  19. E
    Provide properly protected cooking facilities.
    K 324 · May 23, 2022 · Corrected (the home has a date of correction)
  20. E
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · May 23, 2022 · Corrected (the home has a date of correction)
  21. E
    Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.
    K 361 · May 23, 2022 · Corrected (the home has a date of correction)
  22. E
    Install corridor and hallway doors that block smoke.
    K 363 · May 23, 2022 · Corrected (the home has a date of correction)
  23. E
    Have properly installed electrical wiring and gas equipment.
    K 511 · May 23, 2022 · Corrected (the home has a date of correction)
  24. E
    Have an externally vented heating system.
    K 522 · May 23, 2022 · Corrected (the home has a date of correction)
  25. E
    Ensure proper usage of power strips and extension cords.
    K 920 · May 23, 2022 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeIndianaUnited States
All nursing staff (RN, LPN and aides)3.743.693.86
Registered nurses0.630.670.69
All nursing staff on weekends3.153.253.42
Nurse aides2.28
Licensed practical nurses0.84
Nursing staff turnover (share who left in a year)51.4%45.9%45.8%
Registered nurse turnover27.3%40.3%42.9%
Administrators who left1

CMS expects 3.74 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.98 on weekdays and 3.15 on weekends, 21% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.14 in April to June 2025 to 3.74 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.740.633.983.15 0.0%0 of 9054
Oct to Dec 20253.800.704.113.01 0.0%0 of 9255
Jul to Sep 20253.880.764.173.13 0.0%0 of 9257
Apr to Jun 20254.140.764.473.33 0.0%0 of 9158
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Indiana, Jan to Mar 20263.630.623.803.193.4%0.4% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.

Official wage estimates for Indiana

JobMedianMiddle halfEmployed
Indiana, all employers
CNAs (nursing assistants)$18.43$17.80 to $21.3633,640
LPNs and LVNs$31.60$29.35 to $35.3014,480
Registered nurses$40.14$37.86 to $48.2868,980
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeIndianaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
8.211.013.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.40.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.51.11.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
2.63.93.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
1.51.21.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
5.911.914.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
2.43.64.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
20.513.615.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
29.722.223.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
12.510.812.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.41.61.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.21.41.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Parker Health Care & Rehabilitation Center's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (55.7% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

55.7% this home

No different from the national rate

US median of homes 51.5% · Indiana: 111 better, 7 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 117 eligible stays.

Potentially preventable readmissions

11.1% this home

No different from the national rate

US median of homes 10.7% · Indiana: 0 better, 17 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 133 eligible stays.

Infections that led to a hospital stay

6.3% this home

No different from the national rate

US median of homes 7.1% · Indiana: 0 better, 4 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 67 eligible stays.

Self-care and mobility at discharge

95.0% this home

Median of homes: Indiana60.0% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 40 residents counted.

Falls with major injury

0.0% this home

Median of homes: Indiana0.0% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 72 residents counted.

New or worsened pressure ulcers

2.4% this home

Median of homes: Indiana1.4% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 72 residents counted.

Medication list given at discharge

97.1% this home

Median of homes: Indiana100.0% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 34 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: RIVERVIEW HOSPITAL. CMS links this home to Tlc Management, a group of 20 nursing homes averaging 3.8 stars overall.

NameRoleTypeShareSince
Riverview Hospital5% or greater direct ownership interestOrganization100%04/01/2012
Friend, JaynaCorporate officerIndividual06/03/2021
Hyatt, DavidCorporate officerIndividual04/01/2012
Parker Healthcare OperationsOperational/managerial controlOrganization04/01/2012
Tender Loving Care Management IncOperational/managerial controlOrganization04/01/2012
Durr, AngelaOperational/managerial controlIndividual04/01/2012
Hyatt, DavidOperational/managerial controlIndividual04/01/2012
Suer, RobertOperational/managerial controlIndividual04/01/2012
Gibson, CullenIndividual is an owner, partner or trustee of any ADP of the SNFIndividual07/02/2025
Ott, ConnieIndividual is an owner, partner or trustee of any ADP of the SNFIndividual07/25/2025
Ott, DwightIndividual is an owner, partner or trustee of any ADP of the SNFIndividual07/14/2025
Ott, GaryIndividual is an owner, partner or trustee of any ADP of the SNFIndividual07/25/2025
Ott, RyanIndividual is an owner, partner or trustee of any ADP of the SNFIndividual07/02/2025
Dwight a. Ott and Gloria OttTrustee of the SNFOrganization04/01/2012
Ott Family TrustTrustee of the SNFOrganization04/01/2012
Parker Health Care Management LLCAdp of the SNFOrganization04/01/2012
Parker Healthcare OperationsAdp of the SNFOrganization11/05/2025
Tender Loving Care Management IncAdp of the SNFOrganization04/01/2012
Calver, TeresaAdp of the SNFIndividual01/01/2025
Durr, AngelaAdp of the SNFIndividual04/01/2012
Suer, RobertAdp of the SNFIndividual04/01/2012

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on August 2, 2024: "Honor the resident's right to organize and participate in resident/family groups in the facility."
  2. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 2 problems in this area, most recently on May 23, 2022: "Provide activities to meet all resident's needs."
  3. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 1 problem in this area, most recently on January 29, 2026: "Provide and implement an infection prevention and control program."
  4. When is the care plan meeting, and can family attend it?Inspectors cited 1 problem in this area, most recently on May 23, 2022: "PASARR screening for Mental disorders or Intellectual Disabilities"
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.15 hours per resident per day, below the Indiana average of 3.25.
  6. How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.

Other nursing homes nearby

Indiana contacts for a concern about a nursing home

These are the official offices in Indiana. NursingHomeClear cannot take or act on complaints.

Common questions

What is Parker Health Care & Rehabilitation Center's Medicare star rating?
CMS rates Parker Health Care & Rehabilitation Center 5 out of 5 stars overall, with 5 for health inspections, 3 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Parker Health Care & Rehabilitation Center get at its last inspection?
1 health deficiency at the standard inspection on August 2, 2024. The Indiana average is 7.2.
Has Parker Health Care & Rehabilitation Center been fined?
CMS lists no fines in the last three years.
Does Parker Health Care & Rehabilitation Center accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Parker Health Care & Rehabilitation Center?
CMS lists 21 owners and managers, and links the home to Tlc Management. Legal business name: RIVERVIEW HOSPITAL.

Sources

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