Waters Edge Village
2200 West White River Blvd, Muncie, IN 47303 · Delaware County · (765) 289-3341
74 certified beds, about 65 residents a day · For profit - Individual · Medicare and Medicaid since 1967
CMS Care Compare ratings, data as of September 1, 2026 · CCN 155038 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on March 13, 2026, inspectors cited 1 health deficiency (the Indiana average is 7.2, the national average 9.2).
None of its 16 health citations since January 2024 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.47 hours per resident per day, against 3.69 across Indiana and 3.86 nationally. Registered nurses accounted for 0.69 of those hours.
54.4% of nursing staff left within the year CMS measured (Indiana average 45.9%).
CMS links it to American Senior Communities, an affiliated group of 90 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 16 health citations on file.
March 13, 2026Standard inspection · 1 citation
- C Post nurse staffing information every day.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure daily staffing was posted in a timely manner.
February 4, 2026Complaint inspection · 3 citations
- E Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wrote[NAME] on observation, interview, and record review, the facility failed to protect residents' rights to be free from resident-to-resident physical abuse for 4 of 5 residents reviewed for abuse. (Residents C, D, E and F)
- E Respond appropriately to all alleged violations.
Inspectors wroteBased on interview and record review the facility failed to complete thorough and accurate investigations of resident-to-resident abuse to mitigate risk to other residents for 5 of 5 residents reviewed for abuse. (Resident B, Resident C, Resident D, Resident E, and Resident F.)
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on interview and record review, the facility failed to report allegations involving abuse immediately to the Administrator and to the State Agency (Indiana Department of Health) as required for 2 of 5 residents reviewed for abuse. (Residents D and F)
November 24, 2025Complaint inspection · 1 citation
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure residents were free from staff to resident verbal abuse for 3 of 4 residents reviewed abuse (Resident B, F and G).
January 31, 2025Standard inspection · 4 citations
- D Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure a cognitively impaired resident was provided services to maintain a dignified existence related to available clothing for 1 of 3 residents reviewed for activities of daily living. (Resident 47)
- D Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Inspectors wroteBased on interview and record review, the facility failed to ensure nursing staff followed the five rights of medication administration (right resident, right medication, right dose, right time, and right route) to prevent a medication error for 1 of 5 residents reviewed for unnecessary medications. (Resident 8)
- D Post nurse staffing information every day.
Inspectors wroteBased on observation, record review, and interview, the facility failed to post the daily facility census number and actual hours worked of licensed and unlicensed nursing staff directly responsible for resident care per shift daily.
- D Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation and interview, the facility failed to ensure food was prepared and served under safe and sanitary conditions for 1 of 3 units observed during dining (Cottage Unit). This had the potential to affect 21 of 21 residents who were served meals on the Cottage Unit.
December 10, 2024Complaint inspection · 3 citations
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on record review and interview, the facility failed to protect a resident's dignity and failed to assist him with ADL care, leaving him in a soiled bathroom for another staff member to assist following an incontinence episode for 1 of 2 residents reviewed for quality of care. (Resident C) Using the reasonable person concept, it would be likely that a dependent, vulnerable person unable to care for themselves could experience recurrent fear or anxiety when the facility staff failed to assist them during a vulnerable episode of incontinence where he was found to be unsupervised, and covered in feces, seated on a bathroom floor with staff closing the door.
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on interview and record review, the facility failed to report an allegation of abuse to the Indiana Department of Health for 1 of 2 residents reviewed for quality of care. (Resident C)
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on interview and record review, the facility failed to conduct a complete and thorough investigation of alleged neglect for 1 of 2 residents reviewed for quality of care. (Resident C)
October 22, 2024Complaint inspection · 1 citation
- E Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on record review and interview, the facility failed to ensure narcotic medication administration was documented according to policy for 3 of 3 residents (Resident A, E, and F), and that controlled substance reconciliation was complete and accurate according to facility policy for 3 of 3 medication carts, to assure medications were not diverted by a staff member.
January 8, 2024Standard inspection · 3 citations
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observation, interview, and record review, the facility failed to implement care plan approaches to prevent falls for 1 of 3 residents reviewed for accident prevention. (Resident 51)
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure oxygen therapy was administered according to physician order for 1 of 1 resident reviewed for oxygen therapy. (Resident 22)
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review, the facility failed to utilize infection prevention and control strategies regarding storage and maintenance of respiratory equipment for 1 of 7 residents reviewed for infection control. (Resident 22)
Fire safety inspections
2 fire safety citations on file: 2 on January 8, 2024.
Every fire safety citation2 citations
- F Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- D Ensure proper usage of power strips and extension cords.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Indiana | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.47 | 3.69 | 3.86 |
| Registered nurses | 0.69 | 0.67 | 0.69 |
| All nursing staff on weekends | 2.91 | 3.25 | 3.42 |
| Nurse aides | 2.36 | ||
| Licensed practical nurses | 0.42 | ||
| Nursing staff turnover (share who left in a year) | 54.4% | 45.9% | 45.8% |
| Registered nurse turnover | 40.0% | 40.3% | 42.9% |
| Administrators who left | 0 |
CMS expects 4.65 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.70 on weekdays and 2.91 on weekends, 21% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 1.5% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.55 in April to June 2025 to 3.47 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.47 | 0.69 | 3.70 | 2.91 | 1.5% | 0 of 90 | 65 |
| Oct to Dec 2025 | 3.51 | 0.64 | 3.73 | 2.94 | 0.1% | 0 of 92 | 63 |
| Jul to Sep 2025 | 3.56 | 0.75 | 3.80 | 2.96 | 0.0% | 0 of 92 | 62 |
| Apr to Jun 2025 | 3.55 | 0.68 | 3.76 | 3.02 | 0.0% | 0 of 91 | 61 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Indiana, Jan to Mar 2026 | 3.63 | 0.62 | 3.80 | 3.19 | 3.4% | 0.4% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
Staff pay at this home
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.
Official wage estimates for Indiana
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Indiana, all employers | |||
| CNAs (nursing assistants) | $18.43 | $17.80 to $21.36 | 33,640 |
| LPNs and LVNs | $31.60 | $29.35 to $35.30 | 14,480 |
| Registered nurses | $40.14 | $37.86 to $48.28 | 68,980 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Indiana | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 2.9 | 11.0 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.4 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 1.1 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 2.1 | 3.9 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 3.7 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 3.3 | 11.9 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 0.5 | 3.6 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 17.1 | 13.6 | 15.4 |
Owners and operators
Legal business name: THE HEALTH AND HOSPITAL CORPORATION OF MARION COUNTY. CMS links this home to American Senior Communities, a group of 90 nursing homes averaging 3.9 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Drummer, Carl | Corporate director | Individual | 01/01/2017 | |
| Fehribach, Gregory | Corporate director | Individual | 12/14/2004 | |
| Hanify, Thomas | Corporate director | Individual | 01/01/2022 | |
| Lazard, Robert | Corporate director | Individual | 01/29/2021 | |
| Mantravadi, Geeta | Corporate director | Individual | 07/21/2021 | |
| Mukes-Gaither, Beverly | Corporate director | Individual | 01/01/2022 | |
| Payne, Monica | Corporate director | Individual | 08/09/2021 | |
| Babcock, Paul | Corporate officer | Individual | 09/30/2020 | |
| Caine, Virginia | Corporate officer | Individual | 01/10/1994 | |
| Harris, Lisa | Corporate officer | Individual | 12/22/2003 | |
| American Senior Communities LLC | Operational/managerial control | Organization | 07/01/2015 | |
| Dice, Mark | Operational/managerial control | Individual | 06/01/2023 | |
| Hiltz, Jeffrey | Operational/managerial control | Individual | 03/11/2024 | |
| Lawson, Laura | Operational/managerial control | Individual | 07/01/2015 | |
| Thomas, James | Operational/managerial control | Individual | 07/01/2015 | |
| Van Camp, Steven | Operational/managerial control | Individual | 06/01/2023 | |
| American Senior Communities LLC | Adp of the SNF | Organization | 06/29/2026 | |
| Dice, Mark | Adp of the SNF | Individual | 06/01/2023 | |
| Hiltz, Jeffrey | Adp of the SNF | Individual | 06/29/2026 | |
| Thomas, James | Adp of the SNF | Individual | 06/29/2026 | |
| Van Camp, Steven | Adp of the SNF | Individual | 06/01/2023 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 6 problems in this area, most recently on February 4, 2026: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
- How many nurses and aides work each shift, nights and weekends included?Inspectors cited 3 problems in this area, most recently on March 13, 2026: "Post nurse staffing information every day."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on January 31, 2025: "Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 1 problem in this area, most recently on January 31, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.91 hours per resident per day, below the Indiana average of 3.25.
Other nursing homes nearby
- Woodlands the Muncie, 1.2 mi · 2 of 5 stars · 27 citations
- Waters of Muncie, the Muncie, 2.3 mi · 2 of 5 stars · 31 citations
- Brickyard Healthcare - Muncie Care Center Muncie, 2.3 mi · 3 of 5 stars · 30 citations
- Bethel Pointe Health and Rehab Muncie, 2.3 mi · 3 of 5 stars · 17 citations
- Brookside Care Strategies Muncie, 2.7 mi · not rated · 49 citations
- Signature Healthcare of Muncie Muncie, 3.1 mi · 1 of 5 stars · 59 citations
- Morrison Woods Health Campus Muncie, 3.2 mi · 4 of 5 stars · 17 citations
- Westminster Village Muncie Inc Muncie, 3.6 mi · 5 of 5 stars · 11 citations
Indiana contacts for a concern about a nursing home
These are the official offices in Indiana. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Indiana Department of Health, Division of Long-Term Care, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Indiana Long-Term Care Ombudsman Program, 800-622-4484. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Indiana Department of Health, Nursing Home Report Cards, where Indiana publishes its own records on licensed homes.
Common questions
- What is Waters Edge Village's Medicare star rating?
- CMS rates Waters Edge Village 4 out of 5 stars overall, with 3 for health inspections, 2 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Waters Edge Village get at its last inspection?
- 1 health deficiency at the standard inspection on March 13, 2026. The Indiana average is 7.2.
- Has Waters Edge Village been fined?
- CMS lists no fines in the last three years.
- Does Waters Edge Village accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Waters Edge Village?
- CMS lists 21 owners and managers, and links the home to American Senior Communities. Legal business name: THE HEALTH AND HOSPITAL CORPORATION OF MARION COUNTY.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.