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Waters of Muncie, the

2400 Chateau Dr, Muncie, IN 47303 · Delaware County · (765) 747-9044

72 certified beds, about 46 residents a day · Government - City/county · Medicare and Medicaid since 1992

Certified for Medicaid Certified for Medicare
Overall
2 of 5
Health inspections
2 of 5
Staffing
1 of 5
Quality measures
5 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 155443 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on March 31, 2025, inspectors cited 9 health deficiencies (the Indiana average is 7.2, the national average 9.2).

None of its 31 health citations since June 2023 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.56 hours per resident per day, against 3.69 across Indiana and 3.86 nationally. Registered nurses accounted for 0.41 of those hours.

56.7% of nursing staff left within the year CMS measured (Indiana average 45.9%).

CMS links it to Infinity Healthcare Consulting, an affiliated group of 70 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 31 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
16D
14E
1F
Potential for minimal harm
0A
0B
0C
May 15, 2025Complaint inspection · 3 citations
  1. D
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    F607 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 7, 2025
    Inspectors wroteBased on interview and record review, the facility failed to implement their facility abuse prevention program policy when staff members failed to report a suspicion of abuse, involving three cognitively impaired residents, which delayed the initiation of the facility investigation and reporting to the appropriate agencies, for 3 of 5 residents reviewed for abuse. (Resident D, Resident F, DON, LPN 5 and CNA 6)
  2. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 7, 2025
    Inspectors wroteBased on record review and interview, the facility failed to report two allegations of sexually-toned abusive behavior between cognitively impaired residents to the appropriate agencies in a timely manner within the required timeframe. (Resident D, Resident F and Resident G)
  3. D
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
    F744 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 7, 2025
    Inspectors wroteBased on interview and record review, the facility failed to identify and monitor sexual behavior expressions in order to develop and implement individualized interventions for a cognitively impaired resident for 1 of 2 residents reviewed for behavior monitoring. (Resident F)
March 31, 2025Standard inspection, Complaint inspection · 9 citations
  1. E
    Protect each resident from the wrongful use of the resident's belongings or money.
    F602 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) June 7, 2025
    Inspectors wroteBased on record review and interview, the facility failed to prevent the misappropriation of residents' medications for 4 of 7 residents reviewed for misappropriation. (Residents J, F, H, and G) This deficiency had the potential to affect 16 of 46 residents who had controlled medications stored in facility's the medication carts.
  2. E
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) June 7, 2025
    Inspectors wroteBased on record review and interview, the facility failed to report misappropriation of resident medications to the appropriate agencies within the required timeframe for 4 of 7 residents reviewed for misappropriation. (Residents F, G, H, and J) This deficiency had the potential to affect 16 of 46 residents who had controlled medications stored in the facility's the medication carts.
  3. E
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 7, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure the shift-to-shift narcotic count sheets were completed and signed for 2 of 3 medication carts reviewed. (300 Unit and 400 Unit medication carts). This deficiency had the potential to affect 11 of 46 residents who received controlled medications from the 200 Unit and 300 Unit medication carts.
  4. E
    Have a plan that describes the process for conducting QAPI and QAA activities.
    F865 · Administration · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 7, 2025
    Inspectors wroteBased on record review and interview, the facility failed to develop and implement approaches to maintain a Quality Assurance and Performance Improvement (QAPI) program to prevent repeat deficiencies.
  5. D
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    F582 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 7, 2025
    Inspectors wroteBased on interview and record review, the facility failed to ensure a SNF-ABN (Skilled Nursing Facility-Advance Beneficiary Notice of Non-coverage) and NOMNC (Notice of Medicare Non-coverage) was provided following the end of Medicare skilled services for 2 of 2 residents who discharged from Medicare services and remained in the facility. (Residents 14 and 10)
  6. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 7, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide oxygen and humidity as ordered for 1 of 1 resident reviewed for oxygen. (Resident F)
  7. D
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    F700 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 7, 2025
    Inspectors wroteBased on record review and interview, the facility failed to accurately complete assessments to prevent a cognitively impaired resident from entrapment between a mattress and a side rail/grab bar. (Resident B)
  8. D
    Post nurse staffing information every day.
    F732 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 7, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to post complete nurse staffing information daily for residents and visitors. This deficiency had the potential to affect 46 of 46 residents in the facility.
  9. D
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
    F744 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 7, 2025
    Inspectors wroteBased on record review and interview, the facility failed to provide individualized interventions to prevent resident to resident physical altercations for cogntively impaired residents with dementia for 1 of 4 residents reviewed for physical altercations. (Resident B)
March 11, 2025Complaint inspection · 1 citation
  1. D
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    F849 · Administration · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 7, 2025
    Inspectors wroteBased on record review and interview, the facility failed to review and implement the hospice provider's plan of care resulting in a resident receiving Cardiopulmonary Resuscitation efforts for a resident who had signed a Do Not Resuscitate Directive for 1 of 3 resident reviewed for death. (Resident E)
May 17, 2024Standard inspection · 6 citations
  1. E
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 4, 2024
    Inspectors wroteBased on interview, observation, and record review, the facility failed to ensure residents had the freedom and assistance to exercise their rights to go outside for fresh air for 6 of 6 residents interviewed about residents rights during the Resident Council group interview.
  2. E
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
    F744 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 4, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide meaningful, structured activities and/or an environment with available diversionary materials within the secured dementia care unit for 3 of 4 residents reviewed for dementia services (Residents 25, 7, and 42).
  3. E
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 4, 2024
    Inspectors wroteBased on interview and record review, the facility failed to ensure controlled medication counts were completed and acknowledgements signed to account for controlled medications for 2 of 3 medication carts reviewed. (300 Unit and Hope Springs Unit medication carts) .
  4. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 4, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure a wound treatment was completed as ordered by the physician for 1 of 3 residents reviewed for pressure injuries. (Resident 47)
  5. D
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 4, 2024
    Inspectors wroteBased on interview and record review, the facility failed to provide services as recommended by the Registered Dietitian to maintain acceptable parameters of nutrition for 1 of 3 residents reviewed for nutrition. (Resident 50)
  6. D
    Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
    F849 · Administration · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 4, 2024
    Inspectors wroteBased on record review and interview, the facility failed to ensure complete and accurate communication records between the facility and a hospice provider for 1 of 1 resident reviewed for hospice services. (Resident 4)
December 29, 2023Complaint inspection · 3 citations
  1. E
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) January 21, 2024
    Inspectors wroteBased on interview and record review, the facility failed to ensure residents were spoken to in a dignified manner for 3 of 7 residents reviewed for abuse. (Residents C, D, and F)
  2. E
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) January 21, 2024
    Inspectors wroteBased on interview and record review, the facility failed to report allegations of abuse to the Indiana Department of Health for 3 of 7 residents reviewed for abuse. (Residents C, D, and F)
  3. E
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) January 21, 2024
    Inspectors wroteBased on interview and record review, the facility failed to complete a thorough and timely investigation of allegations of verbal abuse for 3 of 7 residents reviewed for abuse. (Residents C, D, and F)
June 30, 2023Standard inspection · 9 citations
  1. F
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) August 9, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure narcotics were reconciled per facility policy for 2 of 3 nursing unit's medication carts reviewed for medication storage. (300 Hall cart and 400 Hall cart)
  2. E
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    F725 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 9, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide sufficient staffing based on resident acuity to meet the needs and preferences for 3 of 3 residents reviewed for sufficient staffing. (Residents B, C, and D)
  3. E
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
    F744 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 9, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure residents who resided on the secured dementia unit had physician orders to reside on a secured unit, had assessments to reside on a secured dementia unit, and had care plans regarding the need to reside on a dementia unit for 4 of 4 residents reviewed for dementia services (Residents 24, 25, 33 and 39).
  4. E
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    F806 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 9, 2023
    Inspectors wroteBased on observation and interview, the facility failed to honor dietary preferences for 4 of 4 residents reviewed for food preferences.
  5. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 9, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to promptly implement enhanced barrier precautions (EBP) for residents at high risk for acquiring or spreading multi-drug resistant organisms (MDRO's) for 5 of 5 residents reviewed for infection control. (Residents B, 46, 20, 4, and 16) This deficient practice had the potential to effect 52 of 52 residents who resided in the facility.
  6. D
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    F561 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 9, 2023
    Inspectors wroteBased on interview and record review, the facility failed to provide bathing assistance according to residents' preferences for 2 of 3 residents reviewed for choices. (Residents B and C)
  7. D
    Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
    F568 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 9, 2023
    Inspectors wroteBased on interview and record review, the facility failed to provide quarterly statements to resident representatives for 3 of 4 residents reviewed for resident funds (Residents 33, 23, and 32).
  8. D
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    F644 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 9, 2023
    Inspectors wroteBased on record review and interview, the facility failed to complete PASRR (pre-admission screening and resident review) assessments after a new diagnosis for 1 of 3 residents reviewed for PASRR. (Resident 23)
  9. D
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    F726 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 9, 2023
    Inspectors wroteBased on observation, interview, and record review, the qualified medication assistant (QMA) failed to obtain authorization from a licensed nurse or physician prior to administering an as needed (PRN) medication for 1 of 4 residents observed during medication administration observation. (Resident 30)

Fire safety inspections

16 fire safety citations on file: 11 on March 31, 2025, 2 on May 17, 2024, 3 on June 30, 2023.

Every fire safety citation16 citations
  1. F
    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    K 222 · March 31, 2025 · Corrected (the home has a date of correction)
  2. F
    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    K 521 · March 31, 2025 · Waiver
  3. F
    Ensure that testing and maintenance of electrical equipment is performed.
    K 921 · March 31, 2025 · Corrected (the home has a date of correction)
  4. E
    Meet other general requirements.
    K 100 · March 31, 2025 · Corrected (the home has a date of correction)
  5. E
    Have exits that are accessible at all times.
    K 271 · March 31, 2025 · Corrected (the home has a date of correction)
  6. E
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · March 31, 2025 · Corrected (the home has a date of correction)
  7. E
    Have properly installed electrical wiring and gas equipment.
    K 511 · March 31, 2025 · Corrected (the home has a date of correction)
  8. E
    To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    K 761 · March 31, 2025 · Corrected (the home has a date of correction)
  9. E
    Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
    K 927 · March 31, 2025 · Corrected (the home has a date of correction)
  10. C
    Conduct risk assessment and an All-Hazards approach.
    E 6 · March 31, 2025 · Corrected (the home has a date of correction)
  11. C
    Establish staff and initial training requirements.
    E 37 · March 31, 2025 · Corrected (the home has a date of correction)
  12. E
    Install corridor and hallway doors that block smoke.
    K 363 · May 17, 2024 · Corrected (the home has a date of correction)
  13. E
    Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    K 914 · May 17, 2024 · Corrected (the home has a date of correction)
  14. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · June 30, 2023 · Corrected (the home has a date of correction)
  15. E
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · June 30, 2023 · Corrected (the home has a date of correction)
  16. E
    Ensure proper usage of power strips and extension cords.
    K 920 · June 30, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeIndianaUnited States
All nursing staff (RN, LPN and aides)3.563.693.86
Registered nurses0.410.670.69
All nursing staff on weekends3.273.253.42
Nurse aides1.96
Licensed practical nurses1.19
Nursing staff turnover (share who left in a year)56.7%45.9%45.8%
Registered nurse turnover50.0%40.3%42.9%
Administrators who left2

CMS expects 4.99 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.67 on weekdays and 3.27 on weekends, 11% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.65 in April to June 2025 to 3.56 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.560.413.673.27 0.0%0 of 9046
Oct to Dec 20253.660.373.833.23 0.0%0 of 9241
Jul to Sep 20253.620.393.763.25 0.0%0 of 9245
Apr to Jun 20253.650.383.813.25 0.5%2 of 9143
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Indiana, Jan to Mar 20263.630.623.803.193.4%0.4% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for Indiana

JobMedianMiddle halfEmployed
Indiana, all employers
CNAs (nursing assistants)$18.43$17.80 to $21.3633,640
LPNs and LVNs$31.60$29.35 to $35.3014,480
Registered nurses$40.14$37.86 to $48.2868,980
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For Waters of Muncie, the. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

Your job
Employed by
Usual shift
Do you get a shift differential?
Optional questions
Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeIndianaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1		 0.811.013.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1		 0.00.40.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1		 0.01.11.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1		 4.73.93.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1		 0.01.21.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1		 2.311.914.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1		 2.73.64.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1		 32.913.615.4

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Waters of Muncie, the's Medicare short-stay residents. How to read these, and what Medicare pays for.

Went home or back to the community

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

US median of homes 51.5% · Indiana: 111 better, 7 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 16 eligible stays.

Potentially preventable readmissions

12.8% this home

No different from the national rate

US median of homes 10.7% · Indiana: 0 better, 17 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 40 eligible stays.

Infections that led to a hospital stay

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

US median of homes 7.1% · Indiana: 0 better, 4 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 24 eligible stays.

Self-care and mobility at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: Indiana60.0% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 9 residents counted.

Falls with major injury

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: Indiana0.0% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 14 residents counted.

New or worsened pressure ulcers

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: Indiana1.4% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 14 residents counted.

Medication list given at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: Indiana100.0% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 2 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: HENRY COUNTY MEMORIAL HOSPITAL. CMS links this home to Infinity Healthcare Consulting, a group of 70 nursing homes averaging 2.1 stars overall.

NameRoleTypeShareSince
Henry County Memorial Hospital5% or greater direct ownership interestOrganization100%02/19/2013
Gilman, ErikaManaging control - governing bodyIndividual11/14/2025
Alfrey, BrendaContracted managing employeeIndividual01/25/2020
Pidgeon, JohnCorporate directorIndividual02/19/2013
Shore, MarionCorporate directorIndividual02/19/2013
Ware, DeborahCorporate directorIndividual08/27/2021
Ring, BrianCorporate officerIndividual08/01/2022
County Hospital Manager LLCOperational/managerial controlOrganization02/19/2013
Gilman, ErikaTrustee of the SNFIndividual11/14/2025

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 8 problems in this area, most recently on May 15, 2025: "Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia."
  2. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 6 problems in this area, most recently on May 15, 2025: "Develop and implement policies and procedures to prevent abuse, neglect, and theft."
  3. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 5 problems in this area, most recently on March 31, 2025: "Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered."
  4. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 3 problems in this area, most recently on March 31, 2025: "Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist."
  5. How long has the current administrator been here?CMS counts 2 administrators who left in the period it measured.

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Common questions

What is Waters of Muncie, the's Medicare star rating?
CMS rates Waters of Muncie, the 2 out of 5 stars overall, with 2 for health inspections, 1 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Waters of Muncie, the get at its last inspection?
9 health deficiencies at the standard inspection on March 31, 2025. The Indiana average is 7.2.
Has Waters of Muncie, the been fined?
CMS lists no fines in the last three years.
Does Waters of Muncie, the accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Waters of Muncie, the?
CMS lists 9 owners and managers, and links the home to Infinity Healthcare Consulting. Legal business name: HENRY COUNTY MEMORIAL HOSPITAL.

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