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Home / Indiana / Muncie

Brookside Care Strategies

505 N Gavin St., Muncie, IN 47303 · Delaware County · (765) 289-1915

42 certified beds, about 39 residents a day · For profit - Corporation · Medicaid since 1974

Special Focus Facility: CMS's list of homes with a history of serious problems CMS abuse icon: cited for abuse in a recent inspection Certified for Medicaid
Overall
Not rated
CMS note: This facility is not rated due to a history of serious quality issues and is included in the special focus facility program.
Health inspections
Not rated
CMS note: This facility is not rated due to a history of serious quality issues and is included in the special focus facility program.
Staffing
Not rated
CMS note: This facility is not rated due to a history of serious quality issues and is included in the special focus facility program.
Quality measures
Not rated
CMS note: This facility is not rated due to a history of serious quality issues and is included in the special focus facility program.

CMS Care Compare ratings, data as of September 1, 2026 · CCN 15E064 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on May 21, 2026, inspectors cited 7 health deficiencies (the Indiana average is 7.2, the national average 9.2).

Of 49 health citations since November 2023, 4 were rated as actual harm or immediate jeopardy to residents (2 immediate jeopardy).

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 2.69 hours per resident per day, against 3.69 across Indiana and 3.86 nationally. Registered nurses accounted for 0.36 of those hours.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 49 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
2J
0K
0L
Actual harm
2G
0H
0I
Potential for more than minimal harm
30D
7E
5F
Potential for minimal harm
0A
0B
3C
May 21, 2026Standard inspection · 7 citations
  1. G
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · Actual harm, isolated · Corrected (the home has a date of correction) June 8, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to protect a resident's right to be free from verbal abuse and neglect from staff when a CNA refused to answer a resident's call light, refused to provide personal hygiene assistance, and told the resident to not use his call light for 1 of 3 residents reviewed for abuse. (Resident 10). This deficient practice resulted in the resident being afraid of the CNA (CNA 9), being left in soiled bedding, and being tearful and crying.
  2. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 8, 2026
    Inspectors wroteBased on interview and record review, the facility failed to report an allegation of verbal abuse and neglect to the Administrator immediately to allow for implementation of the facility's abuse prohibition policy, and also resulting in a delay of reporting to the Indiana Department of Health immediately or no later than two hours of the abuse allegation for 1 of 3 residents reviewed for abuse (Resident 10).
  3. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 8, 2026
    Inspectors wroteBased on interview and record review, the facility failed to implement their policy to immediately begin an investigation of an allegation of staff to resident verbal abuse and neglect, including taking action to protect residents and implementing preventative measures pending investigation for 1 of 3 residents reviewed for abuse (Resident 10).
  4. D
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    F628 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 8, 2026
    Inspectors wroteBased on interview and record review, the facility failed to ensure residents and/or their representatives were informed of and given notice of transfer/discharge and bed hold documents for 2 of 4 residents reviewed for hospitalization. (Residents 26 and 42)
  5. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 8, 2026
    Inspectors wroteA. Based on observation, interview, and record review, the facility failed to utilize infection prevention and control measures regarding contact isolation during insulin administration for 1 of 10 residents reviewed for medication administration. (Resident 11)B. Based on observation and interview, the facility failed to utilize infection prevention and control measures while handling medications with bare hands for 1 of 10 residents reviewed for medication administration. (Resident 36)C. Based on observation and interview, the facility failed to utilize infection prevention and control measures regarding enhanced barrier precautions (EBP) during catheter care for 1 of 3 residents reviewed for enhanced barrier precautions. (Resident 1)
  6. C
    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    F577 · Resident Rights · No actual harm, potential for minimal harm, widespread · Corrected (the home has a date of correction) June 8, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure the Indiana Department of Health Annual Survey Report was readily available for review for residents and visitors without requiring to request the report from a staff member.
  7. C
    Post nurse staffing information every day.
    F732 · Nursing and Physician Services · No actual harm, potential for minimal harm, widespread · Corrected (the home has a date of correction) June 8, 2026
    Inspectors wroteBased on observation and interview, the facility failed to ensure daily staff posting was readily accessible and visible to residents and visitors for 5 of 5 days reviewed for staff posting.
March 31, 2026Complaint inspection · 1 citation
  1. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on record review and interview, the facility failed to protect a resident's right to be treated with respect and dignity when a staff member made a derogatory statement about the resident within hearing distance of the resident for 1 of 3 residents reviewed for abuse. (Resident B) The deficient practice was corrected on 3/20/26, prior to the start of survey, and was therefore past noncompliance.
February 20, 2026Complaint inspection · 1 citation
  1. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 18, 2026
    Inspectors wroteBased on interview and record review the facility failed to report an allegation of abuse involving a housekeeper (Housekeeper 6) kissing a resident (Resident E) and messaging the resident on a social media platform for 1 of 3 reportable events reviewed.
December 19, 2025Complaint inspection · 1 citation
  1. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 15, 2026
    Inspectors wroteBased on record review and interview, the facility failed to protect a resident's right to be free from verbal abuse (Resident D) by a staff member (Activity Assistant 1) for 1 of 3 residents reviewed for abuse.
September 26, 2025Complaint inspection · 1 citation
  1. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 7, 2025
    Inspectors wroteBased on record review and interview, the facility failed to ensure a cognitively impaired resident was free from staff-to-resident verbal abuse for 1 of 3 residents reviewed for abuse. (Resident B)
August 22, 2025Standard inspection, Complaint inspection · 11 citations
  1. F
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    F725 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) August 25, 2025
    Inspectors wroteBased on record review and interview, the facility failed to ensure licensed nursing coverage 24-hour basis for 11 days of the second (2nd) quarter of 2025 reviewed for sufficient staffing. This deficiency had the potential to affect 39 of 39 residents residing in the facility.
  2. F
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    F727 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) August 25, 2025
    Inspectors wroteBased on interview and record review, the facility failed to ensure a Registered Nurse was present in the facility for 8 hours during a 24-hour period for 25 days of the 2nd Quarter of 2025 reviewed for sufficient staffing. This deficiency had the potential to affect 39 of 39 residents residing in the facility.
  3. E
    Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
    F568 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) August 25, 2025
    Inspectors wroteBased on interview and record review, the facility failed to ensure residents, for whom the facility managed funds, or their representatives, received quarterly funds statements for 2 of 3 residents reviewed for quarterly statements. (Residents F and H)
  4. E
    Assure the security of all personal funds of residents deposited with the facility.
    F570 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) August 25, 2025
    Inspectors wroteBased on interview and record review, the facility failed to provide a surety bond in sufficient amount to safeguard all resident funds. This deficient practice had the potential to impact 32 of 32 residents for whom the facility managed funds.
  5. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 25, 2025
    Inspectors wroteBased on interview and record review, the facility failed to notify a resident's representative regarding change in condition for 1 of 3 residents reviewed for change in condition. (Resident C)
  6. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 25, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to obtain physician orders for oxygen services for 1 of 1 residents reviewed for oxygen use. (Resident 5)
  7. D
    Post nurse staffing information every day.
    F732 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 25, 2025
    Inspectors wroteBased on observation and interview, the facility failed to ensure complete and accurate daily nurse staffing information was posted and readily available for residents and resident representatives. This deficiency had the potential to affect 39 of 39 residents residing in the facility.
  8. D
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    F745 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 25, 2025
    Inspectors wroteBased on observation, interview, and record review the facility failed to provide social services regarding financial management regarding the management of cash savings and spending down of resources to remain eligible for Medicaid for 2 of 3 residents reviewed for assistance to manage finances. ( Resident C and D)
  9. D
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    F867 · Administration · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 25, 2025
    Inspectors wroteBased on record review and interview, the facility failed to develop and implement approaches to maintain a Quality Assurance and Performance Improvement (QAPI) program to prevent repeat deficiencies.
  10. D
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    F883 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 1, 2025
    Inspectors wroteBased on interview and record review, the facility failed to provide education for and to offer administration of influenza and/or pneumococcal vaccinations to residents for 3 of 5 residents reviewed for vaccinations. (Residents K, 5, and 7)
  11. D
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    F887 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 1, 2025
    Inspectors wroteBased on interview and record review, the facility failed to educate on offer the COVID-19 vaccination to employees for 1 of 1 employees reviewed for COVID-19 vaccination. (CNA 8)
February 20, 2025Complaint inspection · 2 citations
  1. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) March 7, 2025
    Inspectors wroteBased on observation, record review and interview, the facility failed to ensure the multi-use blood glucose monitoring device was sanitized per manufacturer's guidelines during a random observation of blood glucose testing.
  2. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 7, 2025
    Inspectors wroteBased on record review and interview, the facility failed to ensure insulin administration for 3 of 3 residents reviewed for insulin administration. (Resident B and C)
January 8, 2025Complaint inspection · 1 citation
  1. D
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    F607 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 22, 2025
    Inspectors wroteBased on interview and record review, the facility failed implement their abuse prohibition policy to ensure the safety of residents when an employee accused of abuse was permitted to remain in the facility during the investigation into the allegation. (Resident B and Care Specialist (CS) 1)
September 26, 2024Standard inspection, Complaint inspection · 15 citations
  1. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) October 29, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure refrigerators functioned at a level to maintain safe food temperatures. This deficient practice had the potential to impact 34 of 34 residents who resided in the facility.
  2. F
    Have a plan that describes the process for conducting QAPI and QAA activities.
    F865 · Administration · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) October 29, 2024
    Inspectors wroteBased on record review and interview, the facility failed to develop and implement approaches to maintain a Quality Assurance and Performance Improvement (QAPI) program to prevent repeat deficiencies. The deficient practice the the potential to impact 34 of 34 residents.
  3. F
    Make sure that a working call system is available in each resident's bathroom and bathing area.
    F919 · Environmental · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) October 29, 2024
    Inspectors wroteBased on observation, interview and record review, the facility failed to provide a fully functional call light system for all resident rooms and resident bathrooms. This deficient practice impacted 34 of 34 residents who resided in the facility. Findings Include: During random observations of the facility the following resident rooms were noted to have a hand bell or table top bells placed on tables, chest of drawers, and/or refrigerator tops: a. Resident room [ROOM NUMBER] on 9/22/24 at 9:56 a.m. b. Resident room [ROOM NUMBER] on 9/22/24 at 10:59 a.m. c. Resident room [ROOM NUMBER] on 9/22/24 at 11:46 a.m. d. Resident room [ROOM NUMBER] on 9/23/24 at 10:00 a.m. e. Resident room [ROOM NUMBER] on 9/23/24 at 10:18 a.m. f. Resident room [ROOM NUMBER] on 9/23/24 at 2:54 p.m. g. Resident room [ROOM NUMBER] on 9/23/24 at 2:55 p.m. h. Resident room [ROOM NUMBER] on 9/23/24 at 2:57 p.m. [...]
  4. E
    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    F577 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 29, 2024
    Inspectors wroteBased on record review and interview, the facility failed to ensure the most recent survey results were readily accessible to residents and resident representatives.
  5. E
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    F585 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 29, 2024
    Inspectors wroteBased on record review and interview, the facility failed to implement a grievance process according to facility policy for resident and resident representative concerns.
  6. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 29, 2024
    Inspectors wroteBased on interview and record review, the facility failed to develop and implement an infection control program which enabled the facility to analyze patterns of known infectious symptoms, prevent the spread of infection, and/or develop programs to prevent recurrence.
  7. E
    Make sure each resident has 1) at least one window to the outside in a room; 2) a room at or above ground level; 3) adequate bedding; 4) furniture that meets the resident's needs; or 5) adequate closet space.
    F917 · Environmental · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 29, 2024
    Inspectors wroteBased on observation and interview, the facility failed to ensure residents had safe, comfortable chairs in their rooms for resident use. This deficient practice had the potential to impact 34 of 34 of the facilities residents.
  8. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 29, 2024
    Inspectors wroteBased on interview and record review, the facility failed to report an allegation of abuse to the Indiana Department of Health for 1 of 4 residents reviewed for abuse (Resident C)
  9. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 29, 2024
    Inspectors wroteBased on interview and record review, the facility failed to conduct a complete and thorough investigation of alleged sexual abuse for 1 of 4 residents reviewed for abuse. (Resident C)
  10. D
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    F655 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 29, 2024
    Inspectors wroteBased on interview and record review, the facility failed to develop and implement a baseline care plan for 1 of 1 resident reviewed for pressure ulcers. (Resident 31)
  11. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 29, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to assess a resident upon admission for risk of pressure ulcers and failed to develop and and implement interventions to prevent the development of pressure ulcers when risk was identified. (Resident 31)
  12. D
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
    F742 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 29, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to implement care plan interventions to de-escalate a resident experiencing a behavioral difficulty in a common area with peers for 1 of 4 residents reviewed for behavior management. (Resident 13)
  13. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 29, 2024
    Inspectors wroteBased on record review and interview, the facility failed to ensure shift to shift narcotic count and reconciliation was completed for 2 of 2 carts reviewed for medication reconciliation. (West cart and East cart)
  14. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 29, 2024
    Inspectors wroteBased on observation and interview, the facility failed to appropriately date stored medications, discard expired insulin vials, and label medications with resident information in 2 of 2 medication carts observed for medication storage. (West cart and East cart)
  15. C
    Post nurse staffing information every day.
    F732 · Nursing and Physician Services · No actual harm, potential for minimal harm, widespread · Corrected (the home has a date of correction) October 29, 2024
    Inspectors wroteBased on observation and interview, the facility failed to make nurse staffing information readily available in a readable format to residents and visitors daily for 3 of 3 days reviewed.
August 23, 2024Complaint inspection · 3 citations
  1. J
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    F622 · Resident Rights · Immediate jeopardy to resident health or safety, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 29, 2024
    Inspectors wroteBased on record review and interview, the facility failed to honor a resident's right to return to the facility from an emergency room visit following a resident-to-resident altercation (Resident C). The facility failed to demonstrate inability to meet the resident's needs or that the resident was an immediate danger to others with interventions attempted. The Immediate Jeopardy began on 8/16/24 when the facility discharged the resident with his belongings to a hotel located 26 miles away from the facility, with a two-day paid stay. This deficient practice put the resident at risk for harm related to lack of a safe environment, placing the resident at risk of serious accidents. [...]
  2. J
    Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
    F626 · Resident Rights · Immediate jeopardy to resident health or safety, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 29, 2024
    Inspectors wroteBased on record review and interview, the facility failed to ensure facility policies were implemented to allow a resident to return to the facility for care following an emergency room visit. The resident was not provided adequate notice to appeal the discharge prior to being transported to and left at a hotel 26 miles away from the facility. The Immediate Jeopardy that began on 8/16/24, when the facility failed to allow a resident to return to the facility after a hospital visit per facility policy. This deficient practice put the resident at risk for harm related to lack of a safe environment, placing the resident at risk of serious accidents. The Administrator, Social Services Director (SSD), and the Housekeeping Supervisor were notified of the Immediate Jeopardy on 8/20/24 at 4:37 p.m. [...]
  3. G
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 29, 2024
    Inspectors wroteBased on observation, record review and interview, the facility failed to ensure a cognitively impaired resident who wandered (Resident D) was free from resident-to-resident physical abuse perpetrated by a resident known to be physically abusive towards others when approached (Resident C) for 1 of 3 residents reviewed for abuse. This deficient practice resulted in Resident D sustaining a head laceration and required emergent treatment at the hospital with six sutures to repair.
July 24, 2024Complaint inspection · 1 citation
  1. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 31, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure medications received from the contracted pharmaceutical company were labeled appropriately for 1 of 9 residents reviewed for medication use.
February 23, 2024Complaint inspection · 3 citations
  1. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 15, 2024
    Inspectors wroteBased on record review and interview, the facility failed to provide supervision to prevent a sexual interaction between two cognitively impaired residents for 2 out of 5 residents reviewed for abuse. (Resident E and Resident F)
  2. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 15, 2024
    Inspectors wroteBased on record review and interview, the facility failed to ensure staff reported an incident of inappropriate sexual contact between 2 cognitively impaired residents to the Administrator immediately, which delayed the submission and reporting of the incident within the required timeframe to the appropriate State Agencies for 1 of 3 facility reported incidents reviewed. (Resident E and Resident F)
  3. D
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
    F744 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 15, 2024
    Inspectors wroteBased record review and interview, the facility failed to develop and implement individualized care plan interventions and monitoring of behaviors for a cognitively impaired resident with dementia for 1 of 5 residents reviewed for behaviors. (Resident E)
November 17, 2023Complaint inspection · 2 citations
  1. D
    Keep all essential equipment working safely.
    F908 · Environmental · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 28, 2023
    Inspectors wroteBased on observation and interview, the facility failed to maintain clean and uncluttered laundry facilities, clean bathroom air vents, and safe closet doors during random observations of the facility.
  2. D
    Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
    F925 · Environmental · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 28, 2023
    Inspectors wroteBased on observation and interview, the facility failed to ensure the facility was free from pests and rodents.

Fire safety inspections

27 fire safety citations on file: 9 on May 21, 2026, 9 on August 22, 2025, 9 on September 26, 2024.

Every fire safety citation27 citations
  1. F
    Develop and maintain an Emergency Preparedness Program (EP).
    E 4 · May 21, 2026 · Corrected (the home has a date of correction)
  2. F
    Conduct risk assessment and an All-Hazards approach.
    E 6 · May 21, 2026 · Corrected (the home has a date of correction)
  3. F
    Establish staff and initial training requirements.
    E 37 · May 21, 2026 · Corrected (the home has a date of correction)
  4. F
    Properly install and monitor supervisory attachments on automatic sprinkler systems.
    K 352 · May 21, 2026 · deficient, provider has
  5. E
    Have ramps, exits, fire escape ladders, steps, and areas of refuge that meet safety requirements.
    K 227 · May 21, 2026 · Corrected (the home has a date of correction)
  6. E
    Provide properly protected cooking facilities.
    K 324 · May 21, 2026 · Corrected (the home has a date of correction)
  7. C
    Follow proper procedures when the fire alarm was out of service for more than 4 hours.
    K 346 · May 21, 2026 · Corrected (the home has a date of correction)
  8. C
    Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
    K 354 · May 21, 2026 · Corrected (the home has a date of correction)
  9. C
    Provide a written emergency evacuation plan.
    K 711 · May 21, 2026 · Corrected (the home has a date of correction)
  10. F
    Conduct risk assessment and an All-Hazards approach.
    E 6 · August 22, 2025 · Corrected (the home has a date of correction)
  11. F
    Develop Emergency Preparedness policies and procedures.
    E 13 · August 22, 2025 · Corrected (the home has a date of correction)
  12. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · August 22, 2025 · Corrected (the home has a date of correction)
  13. F
    Install corridor and hallway doors that block smoke.
    K 363 · August 22, 2025 · Corrected (the home has a date of correction)
  14. F
    Ensure that testing and maintenance of electrical equipment is performed.
    K 921 · August 22, 2025 · Corrected (the home has a date of correction)
  15. E
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · August 22, 2025 · Corrected (the home has a date of correction)
  16. E
    Install emergency lighting that can last at least 1 1/2 hours.
    K 291 · August 22, 2025 · Corrected (the home has a date of correction)
  17. E
    Properly select, install, inspect, or maintain portable fire extinguishes.
    K 355 · August 22, 2025 · Corrected (the home has a date of correction)
  18. D
    Provide properly protected cooking facilities.
    K 324 · August 22, 2025 · Corrected (the home has a date of correction)
  19. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · September 26, 2024 · Corrected (the home has a date of correction)
  20. F
    Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
    K 927 · September 26, 2024 · Corrected (the home has a date of correction)
  21. E
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · September 26, 2024 · Corrected (the home has a date of correction)
  22. E
    Have properly installed hallway dispensers for alcohol-based hand rub.
    K 325 · September 26, 2024 · Corrected (the home has a date of correction)
  23. E
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · September 26, 2024 · Corrected (the home has a date of correction)
  24. E
    Install corridor and hallway doors that block smoke.
    K 363 · September 26, 2024 · Corrected (the home has a date of correction)
  25. C
    Create arrangements with other facilities to receive patients.
    E 25 · September 26, 2024 · Corrected (the home has a date of correction)
  26. C
    Follow proper procedures when the fire alarm was out of service for more than 4 hours.
    K 346 · September 26, 2024 · Corrected (the home has a date of correction)
  27. C
    Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
    K 354 · September 26, 2024 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeIndianaUnited States
All nursing staff (RN, LPN and aides)2.693.693.86
Registered nurses0.360.670.69
All nursing staff on weekends2.903.253.42
Nurse aides1.76
Licensed practical nurses0.58
Nursing staff turnover (share who left in a year)not reported45.9%45.8%
Registered nurse turnovernot reported40.3%42.9%
Administrators who left1

CMS expects 3.79 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 2.61 on weekdays and 2.90 on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.95 in April to June 2025 to 2.69 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20262.690.362.612.90 0.0%19 of 9039
Oct to Dec 20253.870.513.903.81 0.0%4 of 9239
Jul to Sep 20254.310.614.443.98 0.0%1 of 9240
Apr to Jun 20253.950.484.103.58 1.5%4 of 9140
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Indiana, Jan to Mar 20263.630.623.803.193.4%0.4% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for Indiana

JobMedianMiddle halfEmployed
Indiana, all employers
CNAs (nursing assistants)$18.43$17.80 to $21.3633,640
LPNs and LVNs$31.60$29.35 to $35.3014,480
Registered nurses$40.14$37.86 to $48.2868,980
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For Brookside Care Strategies. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

Your job
Employed by
Usual shift
Do you get a shift differential?
Optional questions
Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeIndianaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
25.411.013.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
3.60.40.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
1.41.11.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
5.53.93.2
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
25.911.914.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
1.63.64.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
55.713.615.4
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
3.21.61.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
0.91.41.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Brookside Care Strategies's Medicare short-stay residents. How to read these, and what Medicare pays for.

CMS reports none of these results for this home: This nursing home is not required to submit data for the Skilled Nursing Facility Quality Reporting Program.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: Legal Business Name Not Available.

NameRoleTypeShareSince
Ownership data not available

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 12 problems in this area, most recently on May 21, 2026: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
  2. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 10 problems in this area, most recently on May 21, 2026: "Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies."
  3. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 6 problems in this area, most recently on August 22, 2025: "Provide safe and appropriate respiratory care for a resident when needed."
  4. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 5 problems in this area, most recently on May 21, 2026: "Provide and implement an infection prevention and control program."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.90 hours per resident per day, below the Indiana average of 3.25.
  6. How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.

Other nursing homes nearby

Indiana contacts for a concern about a nursing home

These are the official offices in Indiana. NursingHomeClear cannot take or act on complaints.

Common questions

What is Brookside Care Strategies's Medicare star rating?
CMS does not give Brookside Care Strategies an overall star rating in the data as of September 1, 2026.
How many deficiencies did Brookside Care Strategies get at its last inspection?
7 health deficiencies at the standard inspection on May 21, 2026. The Indiana average is 7.2.
Has Brookside Care Strategies been fined?
CMS lists no fines in the last three years.
Does Brookside Care Strategies accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Brookside Care Strategies?
CMS lists 1 owner or manager. Legal business name: Legal Business Name Not Available.

Sources

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