Home / Connecticut / Enfield
Parkway Pavilion Health and Rehabilitation Center
1157 Enfield Street, Enfield, CT 06082 · Capitol County · (860) 745-1641
130 certified beds, about 121 residents a day · For profit - Partnership · Medicare and Medicaid since 1976
CMS abuse icon: cited for abuse in a recent inspection Certified for Medicaid Certified for Medicare
Overall
1 of 5
Health inspections
1 of 5
Staffing
2 of 5
Quality measures
3 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 075195 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on September 11, 2024, inspectors cited 23 health deficiencies (the Connecticut average is 13.4, the national average 9.2).
Of 52 health citations since August 2019, 1 was rated as actual harm or immediate jeopardy to residents.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.45 hours per resident per day, against 3.73 across Connecticut and 3.86 nationally. Registered nurses accounted for 0.29 of those hours.
45.3% of nursing staff left within the year CMS measured (Connecticut average 37.4%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
808/19
802/22
201/24
101/24
207/24
2309/24
211/24
202/25
104/25
106/25
111/25
104/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 52 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
44D
3E
4F
Potential for minimal harm
0A
0B
0C
April 1, 2026Complaint inspection · 1 citation
- D Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Inspectors wroteBased on clinical record review, facility documentation review, facility policy review, and interviews for three of three residents (Residents #1, #5 and #6) reviewed for accidents, the facility failed to ensure the physician orders were signed and dated timely to indicate the physician/APRN reviewed and renewed the physician orders.
November 28, 2025Complaint inspection · 1 citation
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on review of clinical records, interviews, and review of facility documentation and policies for one of three residents (Resident #1) reviewed for accidents, the facility failed to provide supervision to ensure a resident was not able to leave the facility without staff knowledge, and failed to ensure a wander assessment was completed timely.
June 13, 2025Complaint inspection · 1 citation
- G Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy and interviews for one (1) of three (3) residents (Resident #1) reviewed for accidents, the facility failed to ensure a resident who was at high risk for falls and sustained multiple falls with major injuries (fractures) had adequate supervision and adequate fall interventions to maintain safety.
April 8, 2025Complaint inspection · 1 citation
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for one (1) of three (3) residents (Resident #1) reviewed for accidents, the facility failed to ensure that a resident who expressed worsening depressive symptoms related to being in the facility did not leave the facility unescorted.
February 7, 2025Complaint inspection · 2 citations
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for one (1) of three (3) residents (Resident #1) reviewed for abuse, the facility failed to ensure a resident who had a history of wandering into others residents rooms was free from physical abuse.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for two (2) of three (3) residents (Resident #1 and #2) reviewed for abuse, the facility failed to revise the residents' care plans after a resident-to-resident altercation and update the care plan after wandering behaviors were identified.
November 12, 2024Complaint inspection · 2 citations
- D Protect each resident from the wrongful use of the resident's belongings or money.
Inspectors wroteBased on clinical record review, facility documentation review, facility policy review, and interviews for one of three residents (Resident #1) reviewed for abuse, the facility failed to ensure a resident was free from misappropriation of resident property.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on clinical record review, facility documentation review, facility policy review, and interviews for two of three residents (Resident #2 and #3) reviewed for abuse, the facility failed to ensure the care plan was updated timely.
September 11, 2024Standard inspection, Complaint inspection · 23 citations
- F Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Inspectors wroteBased on review of facility documentation and staff interviews, the facility failed to ensure nursing staff completed in-servicing and competencies training yearly and failed to ensure annual performance evaluations were completed
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on the tour of the Dietary Department/Nourishment Rooms, review of policy and staff interview, the facility failed to ensure the Dietary department was maintained in a clean, sanitary manner.
- F Keep all essential equipment working safely.
Inspectors wroteBased on observation, facility policy and interview, the failed to ensure the Automated Emergency Defibrillator (AED) equipment pads were not outdated.
- F Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Inspectors wrote8Based on review of the facility annual training for Nurse Aides, facility documentation and interview, the facility failed to ensure the required 12 hours Nurse Aide training was completed.
- E Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Inspectors wroteBased on review of the clinical records, facility documents, review of facility policy and staff interviews for 4 of 6 residents reviewed for Medication Regimen Review and Unnecessary Medications ( Residents #6, #22 #65, and #103), the facility failed to ensure pharmacy recommendations were addressed by the physician timely.
- D Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observations of the Environment and staff interviews for 1 of 4 units for the East South wing, the facility failed to provide a homelike, clean and safe environment for Resident #89.
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on clinical record reviews, observation, and staff interviews, for 1 of 6 residents reviewed for abuse (Resident #110), the facility failed to protect a resident's right to be free from verbal abuse by a resident with a history of resident-to-resident altercations (Resident #6).
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on clinical record reviews, facility documents, review of facility policy and interviews for 2 of 6 residents (Residents #89 and # 106) reviewed for abuse, the facility failed to protect residents from abuse by not immediately removing an alleged staff member from the facility per facility policy.
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on clinical record reviews and staff interviews for 1 of 4 sampled residents, (Resident #74) reviewed for Preadmission Screening and Resident Review (PASRR), and 1 sampled resident, (Resident #121) reviewed for hospitalization, the facility failed to ensure the accuracy of the Minimum Data Set (MDS) assessment coding for 1 of 3 ( Resident #79) residents reviewed for Respiratory Care, the facility failed to ensure the resident's utilization of oxygen was coded correctly on the MDS assesssment.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on review of the clinical records, review of facility policy and interviews for 1 of 3 residents ( Resident #72) reviewed for Respiratory Care, the facility failed to ensure the care plan reflected the needs of the resident and for 1 of 2 residents ( Resident # 120) reviewed for hospice, the facility failed to develop a comprehensive care plan to address the resident's needs.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on clinical record review, facility policy and staff interviews for 1 resident reviewed for edema (Resident #61), the facility failed to update/ revise the resident's care plan.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on clinical record reviews, review of facility policy and interviews for 1 resident (Resident #50) reviewed for pain, the facility failed to follow up on the residents Ear, Nose and Throat (ENT) appointment per physician's order timely and for 1 resident ( Resident # 61) reviewed for edema, the facility failed to conduct weights per physician's orders and for 1 resident ( Resident # 120) reviewed for End of Life/ Hospice, the facility failed to follow the plan of care.
- D Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.
Inspectors wroteBased on clinical record review and staff interview for 1 resident ( Resident # 19) reviewed for bowel management, the facility failed to consistently change the resident's bowel appliance.
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy and interviews for 1 of 2 residents (Resident #65) reviewed for nutrition, the facility failed to re-weigh resident within 24 hours of a weight change per policy.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observations, clinical record reviews, review of policy and interviews for 1 of 3 residents ( Resident #72) reviewed for Respiratory Care, the facility failed to ensure supplies were available for a resident with specific respiratory needs in the event of an emergency and for 2 of 3 sampled residents ( Residents # 79 and Resident # 112) reviewed for respiratory care, the facility failed to ensure the resident's oxygen tubing was dated and labeled in accordance to facility practice.
- D Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Inspectors wroteBased on review of the clinical record, facility documentation and interviews for 1 resident (Resident# 422) reviewed for Unnecessary Medication, the facility failed to promote the resident psychosocial well-being by when the resident missing property could not be located timely.
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on clinical record reviews, facility documentation, facility policy and interviews for 1 of 2 sampled residents (Resident #173) reviewed for hospice, the facility failed to ensure the provision of routine and emergency pain medication for a resident receiving end of life services/ Hospice.
- D Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on review of the clinical record, facility policy and interviews for 1 of 6 residents reviewed for Unnecessary Medication, the facility failed to order as needed (PRN) psychotropic medications for only 14 days.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observations and staff interviews for 1 of 2 medication rooms and 2 of 3 medication carts reviewed for medication storage, the facility failed to ensure that medications were labeled appropriately and stored in a clean and sanitary environment.
- D Dispose of garbage and refuse properly.
Inspectors wroteBased on observations of the dumpster and interviews, the facility failed to properly dispose of garbage and refuse.
- D Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Inspectors wroteBased on review of facility documentation and interview, the facility failed to ensure QAPI meetings were conducted at least quarterly, and a Performance Improvement Plan (PIP) completed annually.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on clinical record review, observation, facility policy and staff interviews for 1 resident reviewed for 1 resident (Resident #72) reviewed for tracheostomy care, the staff failed to implement appropriate infection control techniques for enhanced barrier precautions for the resident.
- D Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Inspectors wroteBased on clinical record review, observations, review of facility policy and staff interviews for 1 of 3 residents (#72) reviewed for Respiratory Care, the facility failed to ensure licensed staff were trained to provide an emergency procedure for a resident requiring specialized care.
July 30, 2024Complaint inspection · 2 citations
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on review of clinical records, interviews, and facility documentation for one (1) of three (3) residents reviewed for elopement risk, (Resident #2), the facility failed to provide necessary monitoring and supervision for a resident that was identified as an elopement risk.
- D Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Inspectors wroteBased on a tour of the facility, the facility failed to ensure the door locks were properly functioning.
January 18, 2024Complaint inspection · 1 citation
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy and interviews for one of three residents (Resident #1) reviewed for abuse, the facility failed to ensure supervision was provided for a resident with wandering behaviors in accordance with physician orders.
January 8, 2024Complaint inspection · 2 citations
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for one (1) of three (3) residents, (Resident #2), reviewed for accidents, the facility failed to implement a plan of care for a resident who was a high risk for falls, required assistance with ambulation and frequently ambulated unassisted resulting in a fall with major injuries.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on clinical record review, facility documentation, facility policy, and interviews for one (1) of three (3) residents, (Resident #2), reviewed for accidents, the facility failed to provide adequate supervision to a resident who was assessed as a high fall risk and was impulsive with ambulation resulting in a fall with injury.
February 4, 2022Standard inspection · 8 citations
- D Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on clinical record review, facility documentation review, facility policy review, and interviews for two of three residents (Resident #20 and #87) reviewed for advance directives, the facility failed to ensure advance directive choices were reviewed with the resident or the resident's representative timely to ensure their choices were honored.
- D Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on clinical record review, observations, facility documentation review, and interviews for two sampled residents (Resident #33 and #58), reviewed for care and services, the facility failed to ensure floor mats in use were maintained in good condition.
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on clinical record review, observations, facility documentation review, facility policy review, and interviews for one of three residents (Resident #110) reviewed for abuse, the facility failed to ensure the resident was free from mistreatment and the facility failed to ensure staff provided the resident with a meal timely.
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on review of the clinical record, review of facility documentation, review of facility policy and interviews for one sampled resident (Resident #117) reviewed for urinary catheter, the facility failed to ensure continued use of an indwelling catheter was assessed timely.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observations, facility policy review, and interviews for facility medication storage, the facility failed to ensure the safe storage of prescribed medications in their original packaging.
- D Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observations, facility documentation, review facility policy review and interviews, the facility failed to ensure the kitchen was maintained in a clean and well-maintained manner, and the facility failed to ensure a fan used in the kitchen was cleaned timely, and the facility failed to ensure foods were stored in accordance with accepted practices, and the facility failed to ensure kitchen equipment was maintained in good repair, and the facility failed to ensure temperature logs were completed timely.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on clinical record review, observations, facility documentation review, facility policy review, and interviews for one of three residents (Resident #110) reviewed for a change in condition, the facility failed to ensure the clinical record was complete and accurate to include an RN assessment was documented timely for a resident with an identified change in condition.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations, facility documentation review, facility policy review, and interviews for facility infection control review, the facility failed to ensure signage was posted timely to alert staff and visitors of a COVID-19 outbreak in the facility.
August 8, 2019Standard inspection · 8 citations
- E Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Inspectors wroteBased on a clinical record review, a review of the facility documentation and staff interviews for one of three sampled residents reviewed for ambulation (Resident #20 and Resident #89), the facility failed to provide documentation and/or failed to ambulate the resident as per rehabilitation recommendations and/or as directed in the physicians orders.
- E Develop and implement policies and procedures for flu and pneumonia vaccinations.
Inspectors wroteBased on a review of the clinical record, staff interviews, a review of facility documentation, and a review of facility policy, for three of five residents (Resident #11, #36, #109) reviewed for immunizations, the facility failed to ensure documentation and/or the refusal of immunizations.
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on an observation, a review of the clinical record, a review of facility documentation, staff interviews and a review of facility policy, for one resident (Resident #34) reviewed for abuse, the facility failed to provide freedom from abuse, neglect, or exploitation.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on clinical record reviews, review of facility documentation and interviews for one sampled residents (Resident #174) who was reviewed for activity of daily living, the facility failed to ensure that the resident received showers and/or failed to document that the showers were offered, given and /or refused by the resident who was dependent on staff for care.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on clinical record reviews, staff interviews, a review of facility documentation for one of five sampled residents (Resident # 118) reviewed for accidents, the facility failed to conduct preventative maintenance to ensure equipment was functional and/or safe.
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on a review of the clinical record, an observation, staff interviews and a review of the facility policy for one of four residents reviewed for nutrition (Resident # 3), the facility failed to ensure the resident received a nutritional supplement and/or failed to conduct a speech evaluation as directed in the physician orders.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observations, staff interviews and a review of the facility policy, the facility failed to accurately label medications and/or failed to ensure the medication refrigerator was free from employee food items.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on a review of the clinical record, staff interviews, a review of the facility documentation, and a review of the facility policy, for one resident (Resident # 115), reviewed for intravenous therapy, the facility failed to consistently document the administration of a medication, and/or consistently document the assessment of a Peripheral Inserted Central Catheter (PICC) line.
Fire safety inspections
15 fire safety citations on file: 11 on September 11, 2024, 3 on February 4, 2022, 1 on August 8, 2019.
Every fire safety citation15 citations
- E Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
- D Establish staff and initial training requirements.
- D Have exits that are accessible at all times.
- D Have approved installation, maintenance and testing program for fire alarm systems.
- D Install an approved automatic sprinkler system.
- D Inspect, test, and maintain automatic sprinkler systems.
- D Install properly constructed and protected linen or trash chutes.
- D Provide a written emergency evacuation plan.
- D Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- D Ensure proper usage of power strips and extension cords.
- D Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
- D Keep aisles, corridors, and exits free of obstruction in case of emergency.
- D Install corridor and hallway doors that block smoke.
- D Meet requirements for the installation and maintenance of electrical systems.
- E Have simulated fire drills held at unexpected times.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Connecticut | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.45 | 3.73 | 3.86 |
| Registered nurses | 0.29 | 0.69 | 0.69 |
| All nursing staff on weekends | 3.23 | 3.37 | 3.42 |
| Nurse aides | 2.17 | ||
| Licensed practical nurses | 0.99 | ||
| Nursing staff turnover (share who left in a year) | 45.3% | 37.4% | 45.8% |
| Registered nurse turnover | 38.5% | 38.6% | 42.9% |
| Administrators who left | 1 |
CMS expects 3.64 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.54 on weekdays and 3.23 on weekends, 9% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 33.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.34 in April to June 2025 to 3.45 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.45 | 0.29 | 3.54 | 3.23 | 33.0% | 0 of 90 | 121 |
| Oct to Dec 2025 | 3.24 | 0.32 | 3.37 | 2.89 | 23.9% | 0 of 92 | 120 |
| Jul to Sep 2025 | 3.33 | 0.39 | 3.42 | 3.11 | 24.7% | 0 of 92 | 118 |
| Apr to Jun 2025 | 3.34 | 0.45 | 3.43 | 3.12 | 16.8% | 0 of 91 | 121 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Connecticut, Jan to Mar 2026 | 3.66 | 0.61 | 3.80 | 3.31 | 6.0% | 1.3% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
Staff pay at this home
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.
Official wage estimates for Connecticut
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Connecticut, all employers | |||
| CNAs (nursing assistants) | $21.53 | $20.14 to $22.68 | 21,380 |
| LPNs and LVNs | $35.43 | $32.05 to $36.94 | 8,540 |
| Registered nurses | $49.39 | $41.40 to $58.58 | 40,110 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Connecticut | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 29.3 | 17.9 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 2.2 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.2 | 1.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 3.3 | 3.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 2.1 | 1.5 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 18.6 | 16.4 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 6.8 | 4.0 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 23.3 | 17.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 27.5 | 24.3 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 8.1 | 10.8 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.5 | 2.1 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.0 | 1.5 | 1.8 |
Owners and operators
Legal business name: WV-PARKWAY PAVILION LLC.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Wachusett Ventures LLC | Direct ownership interest | Organization | 02/29/2016 | |
| Wakefield Capital LLC | Indirect ownership interest | Organization | 06/07/2016 | |
| Dennehy, Raymond | Indirect ownership interest | Individual | 02/29/2016 | |
| Kirchick, Joel | Indirect ownership interest | Individual | 02/28/2017 | |
| Vera, Steven | Indirect ownership interest | Individual | 02/29/2016 | |
| Wachusett Ventures LLC | Operational/managerial control | Organization | 03/01/2016 | |
| Affainie, Ursula | Operational/managerial control | Individual | 06/06/2024 | |
| Antico, Joan | Operational/managerial control | Individual | 05/12/2024 | |
| Cabot, Melissa | Operational/managerial control | Individual | 09/23/2024 | |
| Dennehy, Raymond | Operational/managerial control | Individual | 03/01/2016 | |
| Ellis, Sharon | Operational/managerial control | Individual | 02/07/2019 | |
| Gray, Kimberly | Operational/managerial control | Individual | 12/23/2019 | |
| Lopatosky, Joseph | Operational/managerial control | Individual | 02/28/2017 | |
| Medeiros, Jean | Operational/managerial control | Individual | 11/04/2024 | |
| Ortiz, Edelmarie | Operational/managerial control | Individual | 10/10/2022 | |
| Shah, Darshan | Operational/managerial control | Individual | 01/01/2025 | |
| Smith, Kimberly | Operational/managerial control | Individual | 05/11/2021 | |
| Vera, Steven | Operational/managerial control | Individual | 03/01/2016 | |
| Wachusett Ventures LLC | Adp of the SNF | Organization | 07/09/2025 | |
| Affainie, Ursula | Adp of the SNF | Individual | 07/09/2025 | |
| Antico, Joan | Adp of the SNF | Individual | 05/12/2024 | |
| Ellis, Sharon | Adp of the SNF | Individual | 02/07/2019 | |
| Gray, Kimberly | Adp of the SNF | Individual | 12/23/2019 | |
| Lopatosky, Joseph | Adp of the SNF | Individual | 02/28/2017 | |
| Shah, Darshan | Adp of the SNF | Individual | 05/21/2025 | |
| Smith, Kimberly | Adp of the SNF | Individual | 05/11/2021 | |
| Vera, Steven | Adp of the SNF | Individual | 03/01/2016 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 16 problems in this area, most recently on November 28, 2025: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- When is the care plan meeting, and can family attend it?Inspectors cited 8 problems in this area, most recently on February 7, 2025: "Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 6 problems in this area, most recently on February 7, 2025: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 6 problems in this area, most recently on September 11, 2024: "Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.23 hours per resident per day, below the Connecticut average of 3.37.
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- St. Joseph's Residence Enfield, 1 mi · 5 of 5 stars · 3 citations
- Suffield House Rehabilitation and Healthcare Cente Suffield, 1 mi · 4 of 5 stars · 18 citations
- Fresh River Healthcare East Windsor, 4.3 mi · 5 of 5 stars · 24 citations
- Touchpoints at Chestnut East Windsor, 4.4 mi · 3 of 5 stars · 30 citations
- Bickford Health Care Center Windsor Locks, 4.5 mi · 1 of 5 stars · 100 citations
- Care One at Redstone East Longmeadow, 5.4 mi · 2 of 5 stars · 51 citations
- Julian J Levitt Family Nursing Home Longmeadow, 5.7 mi · 4 of 5 stars · 21 citations
- East Longmeadow Skilled Nursing Center East Longmeadow, 5.9 mi · 4 of 5 stars · 30 citations
Connecticut contacts for a concern about a nursing home
These are the official offices in Connecticut. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Connecticut Department of Public Health, Facility Licensing and Investigations Section, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Connecticut Long Term Care Ombudsman Program, 860-424-5200. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Connecticut DPH Nursing Home Site, survey findings by facility, where Connecticut publishes its own records on licensed homes.
Common questions
- What is Parkway Pavilion Health and Rehabilitation Center's Medicare star rating?
- CMS rates Parkway Pavilion Health and Rehabilitation Center 1 out of 5 stars overall, with 1 for health inspections, 2 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Parkway Pavilion Health and Rehabilitation Center get at its last inspection?
- 23 health deficiencies at the standard inspection on September 11, 2024. The Connecticut average is 13.4.
- Has Parkway Pavilion Health and Rehabilitation Center been fined?
- CMS lists no fines in the last three years.
- Does Parkway Pavilion Health and Rehabilitation Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Parkway Pavilion Health and Rehabilitation Center?
- CMS lists 27 owners and managers. Legal business name: WV-PARKWAY PAVILION LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.