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Home / Connecticut / East Windsor

Touchpoints at Chestnut

171 Main St., East Windsor, CT 06088 · Capitol County · (860) 292-5394

57 certified beds, about 51 residents a day · For profit - Corporation · Medicare and Medicaid since 2003

Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
3 of 5
Staffing
4 of 5
Quality measures
3 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 075436 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on April 24, 2025, inspectors cited 16 health deficiencies (the Connecticut average is 13.4, the national average 9.2).

None of its 30 health citations since July 2021 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.79 hours per resident per day, against 3.73 across Connecticut and 3.86 nationally. Registered nurses accounted for 0.88 of those hours.

50.9% of nursing staff left within the year CMS measured (Connecticut average 37.4%).

CMS links it to Icare Health Network, an affiliated group of 12 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 30 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
25D
5E
0F
Potential for minimal harm
0A
0B
0C
August 18, 2025Complaint inspection · 3 citations
  1. E
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) September 29, 2025 · disputed by the home (informal dispute resolution)
    Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for two (2) of two (2) residents (Resident #1 and Resident #2) reviewed for skin integrity, the facility failed to ensure the residents had documented weekly skin assessments.
  2. D
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 29, 2025 · disputed by the home (informal dispute resolution)
    Inspectors wroteBased on observations, interviews, and review of facility documentation for 4 of 5 residents sampled, the facility failed to ensure comfortable and safe temperature levels. On 08/15/2025, observations at approximately 1:00 PM identified 3 resident rooms with a temperature that exceeded 81 degrees Fahrenheit. Room E4 was noted to be 83 degrees, Room E13 was noted to be 82 degrees, and Room S5 was noted to be 82 degrees. On 08/15/2025 at approximately 3:25 PM an interview with Resident # 2 identified complaints of the temperature in the building. Resident # 2 stated it is hot in the building and has been for approximately 2 to 3 weeks. On 08/15/2025 at approximately 3:28 PM an interview was conducted with Resident # 4 and Resident # 5. Both residents indicated it has been hot and has been that way for quite some time. [...]
  3. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 29, 2025 · disputed by the home (informal dispute resolution)
    Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for one (1) of two (2) residents (Resident #1) reviewed for total care, the facility failed to ensure the resident was provided incontinent care and turned/repositioned every two hours in accordance with the care plan.
April 24, 2025Standard inspection, Complaint inspection · 16 citations
  1. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 5, 2025
    Inspectors wroteBased on observations, review of facility documentation, facility policy, and interviews, the facility failed to ensure that the kitchen's dry storage areas were maintained in a clean and sanitary manner; and failed to ensure that previously opened refrigerated items were labeled and dated; and failed to ensure that the sanitizing solution was maintained at the appropriate sanitizing levels; and failed to ensure that the high temperature dish machine rinse cycles maintained the appropriate temperatures; and failed to ensure that the temperature logs for sanitizing solution, dish machine, refrigerators, freezers, and resident meals were completed in their entirety and daily.
  2. E
    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
    F947 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 5, 2025
    Inspectors wroteBased on review of the facility documentation, facility policy, and interviews for reviewed for staffing, the facility failed to provide and track the 12 hours of education for the nurse's aides per year.
  3. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 5, 2025
    Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 2 residents (Resident #6) reviewed for dignity, the facility failed to ensure that the resident was treated with dignity and respect after he/she requested to get out of bed prior to lunch.
  4. D
    Give residents a notice of rights, rules, services and charges.
    F572 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 5, 2025
    Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 6 residents (Resident #33) reviewed for accidents, the facility failed to ensure the resident and/or resident representative were informed of their rights and of all rules and regulations governing resident conduct and responsibility upon admission to the facility.
  5. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 5, 2025
    Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 5 residents (Resident #31) reviewed for unnecessary medications, the facility failed to notify the physician when blood sugars were outside the parameters and called for physician notification, and for 2 of 6 residents (Resident #23 and 33) reviewed for accidents, for Resident #23 the facility failed to notify the physician of the ongoing issue of the resident returning from Leave of Absences (LOA) smelling of marijuana, and for Resident #33 the facility failed to notify the physician and the resident representative when on multiple occasions, the resident was found smoking in the facility, and/or found with smoking paraphernalia, and/or when room searches were conducted.
  6. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 5, 2025
    Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for residents 1 of 5 (Resident #17) reviewed for abuse, the facility failed to protect Resident #17 from physical abuse by Resident #23, who had a history of resident to resident altercations.
  7. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 5, 2025
    Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for 2 of 5 residents (Resident #31 and 199) reviewed for abuse, the facility failed to report an allegation of verbal abuse.
  8. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 5, 2025
    Inspectors wroteBased on review of the clinical record, facility documentation, facility policy and interviews for 1 of 5 residents (Resident #199) reviewed for abuse, the facility failed to thoroughly investigation an allegation of neglect.
  9. D
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    F644 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 5, 2025
    Inspectors wroteBased on review of the clinical record, facility policy, and interviews for 1 of 2 residents (Resident #3) reviewed for Pre-admission Screening and Record Review (PASARR), the facility failed to ensure a PASARR rescreen was completed following a new mental health diagnosis.
  10. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 5, 2025
    Inspectors wroteBased on review of the clinical record, facility documentation, facility policy and interviews for 1 of 5 residents (Resident #199) reviewed for abuse, the facility failed to conduct an RN assessment after the resident reported having waited for 5 hours for incontinent care.
  11. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 5, 2025
    Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for 2 of 4 resident (Resident #1 and 32) reviewed for nutrition, the facility failed to ensure that an RN assessment was completed and documented following the dislodgment of a feeding tube, failed to ensure that weights were obtained and documented per the physician's order and failed to provide education to the resident when weights were refused, and for 1 of 6 residents (Resident #23) reviewed for accidents, the facility failed to provide treatment and care in accordance with professional standards of practice when the resident continued to return to the facility from LOA smelling of marijuana.
  12. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 5, 2025
    Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for 2 of 6 residents (Resident #31 and 33) reviewed for accidents, for Resident #31, the facility failed to address repeat ongoing observations by staff of the resident vaping in the facility and for Resident #33 the facility failed to provide adequate supervision to the resident and implement interventions to ensure safety after Resident #33 was observed smoking in the facility on multiple occasions and had been found with smoking paraphernalia.
  13. D
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 5, 2025
    Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 4 residents (Resident #1) reviewed for nutrition, the facility failed to ensure that the resident's nutritional status and weights were monitored after a significant weight loss was identified.
  14. D
    Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
    F742 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 5, 2025
    Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 6 residents (Resident #33) reviewed for accidents, the facility failed to ensure that Level II Preadmission Screening and Resident Review (PASARR) recommendations were implemented for a resident with an identified substance abuse disorder.
  15. D
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    F756 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 5, 2025
    Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for 3 of 5 residents (Resident #1, 31, and 32) reviewed for unnecessary medications, the facility failed to ensure the physician acted upon pharmacy recommendations in a timely manner.
  16. D
    Provide or obtain dental services for each resident.
    F791 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 5, 2025
    Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for 2 residents (Resident #26 and 11) reviewed for dental services, the facility failed follow recommendations for an outside dental consultation.
June 28, 2023Standard inspection · 8 citations
  1. E
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 9, 2023
    Inspectors wroteBased on clinical record review, observation, and staff interview for one of two residents (Resident # 16) review for nutrition, the facility failed to follow the resident care plan for meal consumption percentage.
  2. E
    Observe each nurse aide's job performance and give regular training.
    F730 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 9, 2023
    Inspectors wroteBased on review of facility documentation and staff interviews for 3 of 3 Nurse Aides reviewed for annual evaluations (NA #1, NA #9 and NA #10), the facility failed to complete annual performance evaluations.
  3. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 9, 2023
    Inspectors wroteBased on clinical record review and staff interviews for 1 of 1 sampled resident, (Resident #46) reviewed for quality of care, the facility failed to provide a Registered Nurse May Pronounce order in accordance with professional standards of practice.
  4. D
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    F698 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 9, 2023
    Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for 1 resident (Resident #31) reviewed for dialysis, the facility failed to monitor fluid intake for a resident on a fluid restriction and per the physician's order.
  5. D
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    F726 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 9, 2023
    Inspectors wroteBased on a review of the facility Intravenous (IV) Therapy Program, review of facility documentation, review of policy and staff interview, the facility failed to ensure (RN # 2 and LPN # 1) received certificates for IV training /education.
  6. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 9, 2023
    Inspectors wroteBased on an observation of 1 of 1 medication storage rooms, medication administration with Resident #7, facility policy and staff interviews, the facility failed to keep the medication storage room clean and failed to maintain house stock medications with a manufacturer's expiration date on the original container.
  7. D
    Provide timely, quality laboratory services/tests to meet the needs of residents.
    F770 · Administration · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 9, 2023
    Inspectors wroteBased on clinical record review, facility documentation review, review of policy and interviews for one of five residents (Resident #8) reviewed for Unnecessary medication review, the facility failed to provide laboratory services as ordered by the physician.
  8. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 9, 2023
    Inspectors wroteBased on facility, clinical record review, observation, review facility policy and interviews for one of two residents (Resident # 8) reviewed for infection control, the facility failed to ensure staff followed policy and procedure for enhanced barrier precautions.
July 30, 2021Standard inspection · 3 citations
  1. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 10, 2021
    Inspectors wroteBased on clinical record review, facility documentation review, facility policy review and interviews for one sample resident review for injuries of unknown origin (Resident #5), the facility failed to ensure the resident was assessed timely.
  2. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 10, 2021
    Inspectors wroteBased on observation, clinical record review, facility documentation review, facility policy review and interviews for one of three residents (Resident #138) reviewed for medication administration, the facility failed to ensure an antipsychotic medication was obtained timely from the pharmacy in accordance with physician's orders.
  3. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 10, 2021
    Inspectors wroteBased on observation, review of facility documentation and staff interviews for one Nurse Aide (NA) the facility failed to ensure that Employees # 1, #2, #3, #4, #5, #6, #7, #8, and # 9 were screened in accordance with facility policy and practice.

Fire safety inspections

17 fire safety citations on file: 4 on April 24, 2025, 11 on June 28, 2023, 2 on July 30, 2021.

Every fire safety citation17 citations
  1. D
    Develop a communication plan.
    E 29 · April 24, 2025 · Corrected (the home has a date of correction)
  2. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · April 24, 2025 · Corrected (the home has a date of correction)
  3. D
    Install corridor and hallway doors that block smoke.
    K 363 · April 24, 2025 · Corrected (the home has a date of correction)
  4. D
    Have simulated fire drills held at unexpected times.
    K 712 · April 24, 2025 · Corrected (the home has a date of correction)
  5. F
    To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    K 761 · June 28, 2023 · Corrected (the home has a date of correction)
  6. D
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · June 28, 2023 · Corrected (the home has a date of correction)
  7. D
    Provide properly protected cooking facilities.
    K 324 · June 28, 2023 · Corrected (the home has a date of correction)
  8. D
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · June 28, 2023 · Corrected (the home has a date of correction)
  9. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · June 28, 2023 · Corrected (the home has a date of correction)
  10. D
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · June 28, 2023 · Corrected (the home has a date of correction)
  11. D
    Meet other general requirements that are deficient.
    K 500 · June 28, 2023 · Corrected (the home has a date of correction)
  12. D
    Provide a written emergency evacuation plan.
    K 711 · June 28, 2023 · Corrected (the home has a date of correction)
  13. D
    Have simulated fire drills held at unexpected times.
    K 712 · June 28, 2023 · Corrected (the home has a date of correction)
  14. D
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · June 28, 2023 · Corrected (the home has a date of correction)
  15. D
    Meet requirements for the use of electrical equipment.
    K 919 · June 28, 2023 · Corrected (the home has a date of correction)
  16. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · July 30, 2021 · Past noncompliance: already fixed when inspectors found it
  17. D
    Install corridor and hallway doors that block smoke.
    K 363 · July 30, 2021 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeConnecticutUnited States
All nursing staff (RN, LPN and aides)3.793.733.86
Registered nurses0.880.690.69
All nursing staff on weekends3.243.373.42
Nurse aides2.07
Licensed practical nurses0.84
Nursing staff turnover (share who left in a year)50.9%37.4%45.8%
Registered nurse turnover66.7%38.6%42.9%
Administrators who left1

CMS expects 3.59 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.01 on weekdays and 3.24 on weekends, 19% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 23.4% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.70 in April to June 2025 to 3.79 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.790.884.013.24 23.4%0 of 9051
Oct to Dec 20253.730.823.953.17 24.6%0 of 9250
Jul to Sep 20254.040.884.283.43 28.9%0 of 9250
Apr to Jun 20253.700.713.893.21 33.8%0 of 9149
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Connecticut, Jan to Mar 20263.660.613.803.316.0%1.3% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.

Official wage estimates for Connecticut

JobMedianMiddle halfEmployed
Connecticut, all employers
CNAs (nursing assistants)$21.53$20.14 to $22.6821,380
LPNs and LVNs$35.43$32.05 to $36.948,540
Registered nurses$49.39$41.40 to $58.5840,110
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeConnecticutUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
13.417.913.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.90.70.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.61.51.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
1.23.53.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.01.51.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
17.516.414.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
6.14.04.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
14.117.815.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
33.324.323.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
9.510.812.0

Owners and operators

Legal business name: CHESTNUT POINT CARE CENTER LLC. CMS links this home to Icare Health Network, a group of 12 nursing homes averaging 2.9 stars overall.

NameRoleTypeShareSince
Global World Investors5% or greater direct ownership interestOrganization10%04/01/1999
Premier First Investors, Lllp5% or greater direct ownership interestOrganization10%04/01/1999
Krausz, Hersch5% or greater direct ownership interestIndividual21%04/01/1999
Melamed, Solomon5% or greater direct ownership interestIndividual04/01/1999
Salazar, V. Robert5% or greater direct ownership interestIndividual31%04/01/1999
Sebbag, David5% or greater direct ownership interestIndividual21%04/01/1999
Wright, Christopher5% or greater direct ownership interestIndividual5%04/01/1999
I Care ManagementOperational/managerial controlOrganization01/01/2001
Wright, ChristopherOperational/managerial controlIndividual04/01/1999

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 9 problems in this area, most recently on August 18, 2025: "Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections."
  2. When is the care plan meeting, and can family attend it?Inspectors cited 4 problems in this area, most recently on August 18, 2025: "Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards."
  3. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 4 problems in this area, most recently on August 18, 2025: "Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely."
  4. How many nurses and aides work each shift, nights and weekends included?Inspectors cited 3 problems in this area, most recently on April 24, 2025: "Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.24 hours per resident per day, below the Connecticut average of 3.37.
  6. How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.

Other nursing homes nearby

Connecticut contacts for a concern about a nursing home

These are the official offices in Connecticut. NursingHomeClear cannot take or act on complaints.

Common questions

What is Touchpoints at Chestnut's Medicare star rating?
CMS rates Touchpoints at Chestnut 3 out of 5 stars overall, with 3 for health inspections, 4 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Touchpoints at Chestnut get at its last inspection?
16 health deficiencies at the standard inspection on April 24, 2025. The Connecticut average is 13.4.
Has Touchpoints at Chestnut been fined?
CMS lists no fines in the last three years.
Does Touchpoints at Chestnut accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Touchpoints at Chestnut?
CMS lists 9 owners and managers, and links the home to Icare Health Network. Legal business name: CHESTNUT POINT CARE CENTER LLC.

Sources

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