Pearl of St. Charles, the
850 Dunham Rd, St. Charles, IL 60174 · Kane County · (630) 443-4400
109 certified beds, about 89 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1999
Certified for Medicaid Certified for Medicare
Overall
1 of 5
Health inspections
2 of 5
Staffing
1 of 5
Quality measures
3 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 145980 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on February 27, 2025, inspectors cited 12 health deficiencies (the Illinois average is 12.6, the national average 9.2).
Of 51 health citations since January 2023, 5 were rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).
CMS lists 3 fines totaling $41,294 in the last three years; the largest was $17,102, and the latest is dated December 13, 2024.
Nurses and nurse aides worked 3.33 hours per resident per day, against 3.45 across Illinois and 3.86 nationally. Registered nurses accounted for 0.73 of those hours.
59.1% of nursing staff left within the year CMS measured (Illinois average 44.5%).
CMS links it to Pearl Healthcare, an affiliated group of 15 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
1001/23
211/23
402/24
1103/24
404/24
108/24
108/24
111/24
112/24
202/25
1202/25
101/26
101/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 51 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
1J
0K
0L
Actual harm
4G
0H
0I
Potential for more than minimal harm
33D
9E
4F
Potential for minimal harm
0A
0B
0C
January 29, 2026Complaint inspection · 1 citation
- D Provide appropriate foot care.
Inspectors wroteBased on observation, interview and record review, the facility failed to provide a resident with foot care. This applies to 1 of 3 residents (R1) reviewed for foot care in a sample of 3.
January 8, 2026Complaint inspection · 1 citation
- D Ensure that residents are free from significant medication errors.
Inspectors wroteBased on interview and record review, the facility failed to ensure a resident was free from significant medication error for 1 of 10 residents (R1) reviewed for medication errors.
February 27, 2025Standard inspection · 12 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, and record review, the facility failed to follow sanitary practices in the facility kitchen. This applies to 74 residents that received foods prepared in the facility kitchen.
- E Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observation and interview, the facility failed to maintain the dining room in a sanitary condition during meal service and failed to clean a resident room. This applies to 8 of 18 residents (R1, R7, R12, R27, R51, R58, R125 and R126) reviewed for environment in the sample of 18.
- E Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide grooming and hygiene for residents who requires assistance with Activities of Daily Living (ADL) care. This applies to 5 of 18 residents (R12, R41, R51, R125, and R225) reviewed for ADL care in the sample of 18.
- E Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Inspectors wroteBased on observation, interview and record review, the facility failed to provide lunch meal options of similar nutritive value and failed to accommodate a resident's dietary intolerances. This applies to 4 of 4 (R35, R43, R58, R59) residents reviewed for dining in the sample of 18.
- E Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide high calorie nutrition supplement as ordered by the Physician. This applies to 4 of 4 residents (R19, R27, R20 and R326) reviewed for supplements in the sample of 18.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review, the facility failed to follow their policies for EBP (Enhanced Barrier Precautions), TBP (Transmission Based Precautions), and hand hygiene during provisions of care. This applies to 4 of 18 residents (R41, R44, R57, and R326) reviewed for infection control in the sample of 18.
- E Develop and implement policies and procedures for flu and pneumonia vaccinations.
Inspectors wroteBased on interview and record review the facility failed to offer and provide education regarding the seasonal influenza and pneumococcal vaccines. This applies to 4 of 5 residents (R1, R53, R57, R58) reviewed for immunization in the sample of 18.
- E Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Inspectors wroteBased on interview and record review, the facility failed to provide education and obtain consent or declination for the COVID-19 booster vaccine for the 2024-2025 vaccine. This applies to 5 of 5 residents (R1, R47, R53, R57, and R58) reviewed for immunizations in the sample of 18.
- D Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Inspectors wroteBased on observation, interview, and record review, the facility failed treat a resident with dignity by offering the resident slippers that were soiled with stool and by not cleaning the same slippers. This applies to 1 of 18 residents (R12) reviewed for dignity in the sample of 18.
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure that the indwelling urinary catheters of residents were secured, and the urinary bag was not resting on the floor. This applies to 3 of 6 residents (R11, R41, and R57) reviewed for indwelling urinary catheters in the sample of 18.
- D Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Inspectors wroteBased on observation, interview, and record review, the facility failed to follow physician's order for management of Peripherally Inserted Central Catheter (PICC) line. This applies to 1 of 2 residents (R57) reviewed for care of intravenous catheter in the sample of 18.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, interview, and record review the facility failed to have a physician order and care plan for oxygen administration in accordance with their policy. This applies to 1 of 1 resident (R325) reviewed for oxygen use in the sample of 18.
February 20, 2025Complaint inspection · 2 citations
- D Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Inspectors wroteBased on interview and record review, the facility failed to provide a resident's medical records within two working days upon request for two of three residents (R1, R7) reviewed for medical records request in the sample of eight.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on interview and record review, the facility failed to perform a fall assessment and monitor a resident after a fall for one of three residents (R1) reviewed for quality of care in the sample of eight.
December 13, 2024Complaint inspection · 1 citation
- G Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on interview and record review the facility failed to safely assist and position a resident (R1) in bed when rendering care. This failure resulted in the resident falling out of bed and sustaining left tibial and ankle fractures. This applies to 1 out of 3 (R1) residents reviewed for accidents.
November 1, 2024Complaint inspection · 1 citation
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on interview and record review, the facility failed to ensure residents were free from resident-to-resident verbal abuse. This applies to 3 of 6 residents (R1, R2, and R3) reviewed for abuse in the sample of 6.
August 28, 2024Complaint inspection · 1 citation
- J Prepare residents for a safe transfer or discharge from the nursing home.
Inspectors wroteBased on interview and record review the facility failed to provide a safe discharge for a resident with insulin-dependent diabetes and end-stage renal failure, requiring hemodialysis. This failure resulted in R1 being discharged from the facility and sent to a homeless shelter without the shelter's knowledge or ability to accept and care for the resident. Because of the resident's homelessness, R1 was transported to the local hospital, where he remained as of August 22, 2024, awaiting placement in another long-term care facility. These failures resulted in an immediate jeopardy. This applies to 1 of 3 residents (R1) reviewed for discharge in the sample of 3.
August 9, 2024Complaint inspection · 1 citation
- E Ensure that residents are free from significant medication errors.
Inspectors wroteBased on interview, and record review the facility failed to administer antipsychotic drug, sleeping pill, nicotine patch and pain medication as ordered by the physician. The facility also failed to obtain physician order regarding administration of time-critical scheduled medications to ensure doses were evenly spaced to achieve accurate peak and maintain effectiveness. This applies to 12 of 19 residents (R3, R6, R10 through R19) reviewed for medications in the sample of 19.
April 25, 2024Complaint inspection · 4 citations
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on interview and record review the facility failed to ensure a resident was cared for in a dignified manner for 1 of 3 residents (R6) reviewed for dignity in the sample of 16.
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on interview and record review, the facility failed to notify a resident's (R1) Power of Attorney (POA) for a change in medical condition for 1 of 3 residents reviewed for change in condition in the sample of 16.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on interview and record review the facility failed to ensure activities of daily of living were provided for a resident dependent on staff for cares for 1 of 3 residents (R6) reviewed for activities of daily living in the sample of 16.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview, and record review the facility failed to use a gait belt while transferring a resident, failed to re-evaluate interventions put in place for a resident identified as an elopement risk. These failures apply to 1 of 3 (R3) residents reviewed for safety/supervision in the sample of 16.
March 14, 2024Standard inspection · 11 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, and record review the facility failed to wear hairnets in the kitchen, failed to store thickener in a sanitary manner, and failed to maintain a lunch tray for a dialysis resident in a safe manner. This has the potential to affect all residents residing in the facility.
- D Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on interview and record review, the facility failed to ensure physician's orders for advanced directive information regarding the resident's choice for life-sustaining medical treatment was obtained and the information was readily available in case of an emergency for 1 of 1 resident (R22) reviewed for advanced directives in the sample of 26.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, interview and record review the facility failed to provide feeding assistance to a resident and failed to provide two showers per week as requested by a resident. This applies to two of three residents (R237 and R65) reviewed for activities of daily living in the sample of 26.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, interview, and record review the facility failed to ensure quality care was provided to a resident before leaving for dialysis (R2) and failed to obtain daily weights for residents with CHF (Congestive Heart Failure) for 2 of 2 residents (R54, R22) reviewed for quality of care in the sample of 26 and 1 resident (R2) outside of the sample.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview and record review the facility failed to supervise a resident with swallowing difficulties during her meals and failed to safely transfer a resident. This applies to two of five residents (R237 and R1) reviewed for safety/supervision in the sample of 26.
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on observation, interview, and record review the facility failed to ensure an indwelling urinary drainage bag remained below the bladder and staff wore proper Personal Protective Equipment (PPE) during catheter care (R60). The facility also failed to ensure catheter care orders were in place, catheter tubing was secure, and a urologist follow up appointment was scheduled (R238) for 2 of 3 residents reviewed for catheters in the sample of 26.
- D Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Inspectors wroteBased on observation, interview, and record review the facility failed to ensure a resident's feeding tube pump was clean for 1 of 2 residents (R57) reviewed for tube feeding in the sample of 26.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, interview, and record review the facility failed to ensure a resident received oxygen therapy as prescribed by her physician for 1 resident (R2) reviewed for oxygen outside of the sample.
- D Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on interview and record review the facility failed to have a provider evaluate a resident for the use of as needed antipsychotic medication after 14 days and failed to have a stop date for an as needed antipsychotic medication. This applies to 1 of 5 residents (R62) reviewed for psychotropic medications in the sample of 26.
- D Provide or get specialized rehabilitative services as required for a resident.
Inspectors wroteBased on interview and record review the facility failed to perform quarterly restorative assessments for a resident receiving restorative services then discontinued the resident's preferred restorative interventions without the resident's input or assessment. This applies to 1 of 2 residents (R13) reviewed for rehabilitation in the sample of 26.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review the facility failed to have the correct isolation signage for a resident with COVID-19 resulting in staff entering 1 resident's (R35) room with the incorrect personal protective equipment (PPE), and failed to wear the correct PPE while providing care for 2 residents (R65, R18) on Enhanced Barrier Precautions. This applies to 3 of 5 residents (R35, R65, R18) reviewed for infection control in the sample of 26.
February 26, 2024Complaint inspection · 4 citations
- F Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Inspectors wroteBased on interview and record review, the facility failed to provide sufficient staffing to provide timely care and treatment to facility residents. This applies to all 88 residents residing in the facility.
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure a resident was able to determine her POA (Power of Attorney) agent and make decisions regarding her care. This applies to 1 of 3 residents (R1) reviewed for resident rights in a sample of 16.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on interview and record review, the facility failed to provide timely care and treatment to residents in respiratory distress. This applies to 2 of 3 residents (R2 and R8) reviewed for improper nursing in a sample of 16.
- D Provide medically-related social services to help each resident achieve the highest possible quality of life.
Inspectors wroteBased on observation, interview and record review, the facility Social Services failed to clarify POA (Power of Attorney) and guardianship status of a resident residing at the facility. This applies to 1 of 3 residents (R1) reviewed for social services in a sample of 16.
November 1, 2023Complaint inspection · 2 citations
- G Provide safe, appropriate pain management for a resident who requires such services.
Inspectors wroteBased on interview and record review the facility failed to ensure a resident's pain was being managed after being discharged from the hospital for an ankle fracture. This failure resulted R1 experiencing uncontrolled pain for 4 days. This applies to 1 of 3 residents reviewed for pain (R1) in the sample of 3.
- G Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on interview and record review the facility failed to call to clarify a medication order and failed to obtain prescriptions for a resident's medication. This failure resulted in a 4-day delay in R1 receiving her psychotropic medications and experiencing symptoms of mania. This applies to 1 of 3 residents (R1) reviewed for pharmacy services in the sample of 3.
January 25, 2023Standard inspection · 10 citations
- G Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on observation, interview, and record review the facility failed to ensure weekly weights were obtained for a resident receiving enteral nutrition. This failure resulted in R73 sustaining an 18.2 lb (10.47%) weight loss in three weeks. This applies to 1 of 2 residents (R73) reviewed for enteral nutrition in the sample of 19.
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, and record review the facility failed to handle, store, wash, and sanitize dishes and utensils in a sanitary manner. This has the potential to affect all residents in the facility.
- E Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on observation, interview, and record review the facility failed to adjust an antibiotic start and end date on a Medication Administration Record (MAR) when the medication became available, failed to inform a Nurse Practitioner when several doses of an antibiotic were missed, and failed to ensure medications were not left at residents' bedside for 4 of 19 residents (R3, R29, R58, and R72) reviewed for pharmacy services in the sample of 19.
- D Reasonably accommodate the needs and preferences of each resident.
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide a room set up which allows unobstructed access to the bathroom and entrance/exit door for 1 of 19 residents (R4) reviewed for accommodation of needs in the sample of 19.
- D Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Inspectors wroteBased on interview and record review the facility failed to provide R89 with bed hold policy and return when discharged to the hospital for one of two residents (R89) reviewed for discharge in the sample of nineteen.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, interview, and record review the facility failed to ensure residents requiring extensive assistance were provided personal cares for 2 of 19 residents (R23 and R240) reviewed for Activities of Daily Living (ADLs) in the sample of 19.
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observation, interview and record review the facility failed to ensure pressure reducing interventions were being implemented and failed to ensure a physician prescribed pressure injury dressing was re- applied for 1 of 4 residents (R240) reviewed for pressure injuries in the sample of 19.
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on observation, interview, and record review the facility failed to ensure an indwelling urinary catheter collection bag was kept off the floor for 1 of 2 residents (R47) reviewed for indwelling urinary catheters in the sample of 19.
- D Ensure that residents are free from significant medication errors.
Inspectors wroteBased on interview and record review the facility failed to ensure a resident was free from a significant medication error for 1 of 4 residents (R29) reviewed for medications in the sample of 19.
- D Provide timely, approved x-ray services, or have an agreement with an approved provider to obtain them.
Inspectors wroteBased on observation, interview, and record review the facility failed to provide radiological services in a timely manner. This applies to 1 of 4 residents (R73) reviewed for radiological services in the sample of 19.
Fire safety inspections
27 fire safety citations on file: 8 on February 27, 2025, 11 on March 14, 2024, 8 on January 25, 2023.
Every fire safety citation27 citations
- F Create arrangements with other facilities to receive patients.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Have simulated fire drills held at unexpected times.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Install corridor and hallway doors that block smoke.
- E Have restrictions on the use of portable space heaters.
- E Ensure proper usage of power strips and extension cords.
- F Establish staff and initial training requirements.
- F Conduct testing and exercise requirements.
- F Have properly located and lighted "Exit" signs.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Have simulated fire drills held at unexpected times.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Provide properly protected cooking facilities.
- E Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
- E Install corridor and hallway doors that block smoke.
- E Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
- F Conduct testing and exercise requirements.
- F Have simulated fire drills held at unexpected times.
- F Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Keep aisles, corridors, and exits free of obstruction in case of emergency.
- E Install a fire alarm system that can be heard throughout the facility.
- E Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
- E Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| December 13, 2024 | Fine | $10,269 |
| August 28, 2024 | Fine | $17,102 |
| November 1, 2023 | Fine | $13,923 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Illinois | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.33 | 3.45 | 3.86 |
| Registered nurses | 0.73 | 0.72 | 0.69 |
| All nursing staff on weekends | 3.00 | 3.07 | 3.42 |
| Nurse aides | 1.94 | ||
| Licensed practical nurses | 0.66 | ||
| Nursing staff turnover (share who left in a year) | 59.1% | 44.5% | 45.8% |
| Registered nurse turnover | 65.0% | 41.8% | 42.9% |
| Administrators who left | 0 |
CMS expects 4.56 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.47 on weekdays and 3.00 on weekends, 14% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 19.2% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.48 in April to June 2025 to 3.33 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.33 | 0.73 | 3.47 | 3.00 | 19.2% | 0 of 90 | 89 |
| Oct to Dec 2025 | 3.20 | 0.69 | 3.32 | 2.87 | 18.0% | 0 of 92 | 90 |
| Jul to Sep 2025 | 3.46 | 0.73 | 3.63 | 3.04 | 18.4% | 0 of 92 | 82 |
| Apr to Jun 2025 | 3.48 | 0.85 | 3.68 | 2.98 | 13.5% | 0 of 91 | 74 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Illinois, Jan to Mar 2026 | 3.26 | 0.65 | 3.40 | 2.92 | 5.4% | 0.6% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Illinois | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 16.3 | 13.4 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.9 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 1.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 5.0 | 3.1 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 3.1 | 2.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 20.4 | 14.3 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 3.2 | 4.8 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 18.1 | 21.7 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 33.8 | 26.1 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 14.6 | 13.8 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.4 | 2.0 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.9 | 2.2 | 1.8 |
Owners and operators
Legal business name: PEARL OF ST. CHARLES, LLC. CMS links this home to Pearl Healthcare, a group of 15 nursing homes averaging 2.6 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Phc St. Charles Holdings LLC | 5% or greater direct ownership interest | Organization | 100% | 12/01/2023 |
| Hooli Operations LLC | 5% or greater indirect ownership interest | Organization | 20% | 12/01/2023 |
| Grinblatt, Eliyahu | 5% or greater indirect ownership interest | Individual | 20% | 12/01/2023 |
| 850 Dunham Rd LLC | 5% or greater security interest | Organization | 12/01/2023 | |
| Ccg Barbados, LLC | 5% or greater security interest | Organization | 12/01/2023 | |
| Grinblatt, Eliyahu | Managing control - governing body | Individual | 12/01/2023 | |
| Rajchenbach, Chaim | Managing control - governing body | Individual | 12/01/2023 | |
| Schneider, Mendel | Managing control - governing body | Individual | 12/01/2023 | |
| Shabat, Menachem | Managing control - governing body | Individual | 12/01/2023 | |
| Zeffren, Eitan | Managing control - governing body | Individual | 12/01/2023 | |
| Cubis, Sandra | Operational/managerial control | Individual | 12/01/2023 | |
| Grinblatt, Eliyahu | Operational/managerial control | Individual | 12/01/2023 | |
| Thakkar, Jayesh | Operational/managerial control | Individual | 12/01/2023 | |
| Zeffren, Eitan | Operational/managerial control | Individual | 12/01/2023 | |
| Magence, Meyer | Trustee of the SNF | Individual | 12/01/2023 | |
| Cascade Capital Partners LLC | Adp of the SNF | Organization | 12/01/2023 | |
| Ccg Barbados, LLC | Adp of the SNF | Organization | 12/01/2023 | |
| Gpn Family Trust | Adp of the SNF | Organization | 12/01/2023 | |
| Cubis, Sandra | Adp of the SNF | Individual | 12/01/2023 | |
| Grinblatt, Eliyahu | Adp of the SNF | Individual | 12/01/2023 | |
| Rajchenbach, Chaim | Adp of the SNF | Individual | 12/01/2023 | |
| Thakkar, Jayesh | Adp of the SNF | Individual | 12/01/2023 | |
| Zeffren, Eitan | Adp of the SNF | Individual | 12/01/2023 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 23 problems in this area, most recently on January 29, 2026: "Provide appropriate foot care."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 10 problems in this area, most recently on February 27, 2025: "Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 6 problems in this area, most recently on January 8, 2026: "Ensure that residents are free from significant medication errors."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 5 problems in this area, most recently on February 27, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.00 hours per resident per day, below the Illinois average of 3.07.
Other nursing homes nearby
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- Greenfields of Geneva Geneva, 3 mi · 5 of 5 stars · 19 citations
- Batavia Rehabilitation and Health Care Center Batavia, 4.7 mi · 3 of 5 stars · 23 citations
- Michaelsen Health Center Batavia, 4.7 mi · 5 of 5 stars · 21 citations
- South Elgin Living & Rehab Center South Elgin, 4.9 mi · 2 of 5 stars · 49 citations
- Aperion Care West Chicago West Chicago, 4.9 mi · 2 of 5 stars · 54 citations
- Tower Hill Healthcare Center South Elgin, 5 mi · 1 of 5 stars · 55 citations
Illinois contacts for a concern about a nursing home
These are the official offices in Illinois. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Illinois Department of Public Health, Nursing Homes, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Illinois Long-Term Care Ombudsman Program, Illinois Department on Aging, 1-800-252-8966. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: IDPH Quarterly Reports of Nursing Home Violators, where Illinois publishes its own records on licensed homes.
Common questions
- What is Pearl of St. Charles, the's Medicare star rating?
- CMS rates Pearl of St. Charles, the 1 out of 5 stars overall, with 2 for health inspections, 1 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Pearl of St. Charles, the get at its last inspection?
- 12 health deficiencies at the standard inspection on February 27, 2025. The Illinois average is 12.6.
- Has Pearl of St. Charles, the been fined?
- Yes. CMS lists 3 fines totaling $41,294 in the last three years.
- Does Pearl of St. Charles, the accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Pearl of St. Charles, the?
- CMS lists 23 owners and managers, and links the home to Pearl Healthcare. Legal business name: PEARL OF ST. CHARLES, LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.