Home / New Hampshire / Concord
Pleasant View Center
239 Pleasant Street, Concord, NH 03301 · Merrimack County · (603) 224-6561
176 certified beds, about 151 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1994
Special Focus Facility candidate Certified for Medicaid Certified for Medicare
Overall
1 of 5
Health inspections
1 of 5
Staffing
3 of 5
Quality measures
2 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 305045 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on June 4, 2026, inspectors cited 10 health deficiencies (the New Hampshire average is 4, the national average 9.2).
Of 47 health citations since March 2024, 1 was rated as actual harm or immediate jeopardy to residents.
CMS lists 2 fines totaling $12,982 in the last three years; the largest was $8,788, and the latest is dated February 26, 2025.
Nurses and nurse aides worked 3.78 hours per resident per day, against 3.90 across New Hampshire and 3.86 nationally. Registered nurses accounted for 0.73 of those hours.
68.0% of nursing staff left within the year CMS measured (New Hampshire average 44.1%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
203/24
407/24
209/24
211/24
602/25
1207/25
901/26
1006/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 47 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
34D
6E
0F
Potential for minimal harm
0A
6B
0C
June 4, 2026Standard inspection · 10 citations
- D Allow residents to self-administer drugs if determined clinically appropriate.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure that residents were assessed to self-administer medication for 1 of 4 residents reviewed for choices in a final sample of 30 residents. (Resident identifier is #1.)
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on interview and record review, the facility failed to ensure that an alleged violation of abuse was reported timely to the State Survey Agency (SSA) for 1 of 5 resident reviewed for Abuse or Neglect. (Resident Identifier is #137.)
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on observation, interview, and record review, the facility failed to follow professional standard for medication administration via jejunostomy tube for 1 of 3 residents observed for medication administration. (Resident identifier is #14.)
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure that a resident with pressure ulcers received necessary treatment and services to promote healing for 1 of 1 resident reviewed for pressure ulcers in a final sample of 30 residents. (Resident identifier is #38).
- D Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure that ordered devices were used to maintain mobility for 1 of 1 residents reviewed for range of motion in a final sample of 30 residents. (Resident identifier is #145.) Findings Include: Review on 6/3/26 of Resident #145's medical record revealed an order to Apply right palmar protector after breakfast until dinner always removing for meals, with a start date of 5/21/26. Observation on 6/2/26 at approximately 1:30 p.m. of Resident #145 revealed Resident #145 was in a sitting Broda chair near the nurses' station with his/her right hand closed tightly and no palm protector in place. Observation on 6/3/26 at 11:51 a.m. of Resident #145 revealed Resident #145 was sitting in Broda chair with right hand closed tightly and no palm protector in place. Interview on 6/3/26 at 12:06 p.m. [...]
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview and record review, the facility failed to ensure medications were labeled according to professional standards and that expired medications were not available for use for 2 of 2 medication rooms and 2 of 3 medication carts observed.
- D Provide or obtain dental services for each resident.
Inspectors wroteBased on interview and record review, the facility failed to assist a resident to obtain dental care for 1 of 1 resident reviewed for dental in a final sample of 30 residents. (Resident identifier is #51.)
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review, it was determined that the facility failed to implement infection control policies and procedures for 1 of 4 Residents reviewed for Enhanced Barrier Precautions (EBP). (Resident identifier is #35).
- B Ensure each resident receives an accurate assessment.
Inspectors wroteBased on interview and record review, the facility failed to ensure that the Minimum Data Set (MDS) assessment accurately reflected the residents' status for 3 of 5 residents reviewed for resident assessment and 1 of 1 resident reviewed for pressure ulcer in a final sample of 30 residents. (Resident Identifier are #23, #38, #109, and #129.)
- B Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on interview and record review, the facility failed to ensure that resident's medical records were accurate and complete for 3 of 4 residents reviewed for closed records and 2 residents in a final sample of 30 residents. (Resident Identifiers are #9, #18, #30, #146, and #164.)
January 12, 2026Standard inspection · 9 citations
- E Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Inspectors wroteBased on interview and record review, it was determined that the facility failed to facilitate the inclusion of the resident and/or representative in quarterly care plan meetings for 5 of 5 residents reviewed for care plan meetings in a final sample of 30 residents. (Resident identifiers are #6, #13, #16, #37, and #68).
- D Ensure that residents are fully informed and understand their health status, care and treatments.
Inspectors wroteBased on interview and record review, it was determined that the facility failed to document that the resident and/or the resident's representative was fully informed of the risk and benefits of psychotropic medications for 1 of 5 residents reviewed for unnecessary medications in a final sample of 30 residents. (Resident identifier is #66).
- D Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Inspectors wroteBased on interview and record review, it was determined that the facility failed to provide resident choice regarding meal times for 2 out of 3 residents reviewed for choices in a final sample of 30 residents (Resident identifiers are #48 and #64).
- D Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
Inspectors wroteBased on observation, interview and record review, it was determined that the facility failed to ensure admission medications and supplements were administered for 1 of 2 newly admitted residents reviewed. (Resident Identifier is #163).
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on record review and interview, it was determined that the facility failed to develop and implement a comprehensive care plan for 2 of 3 residents reviewed for smoking, and 1 of 1 residents reviewed for dementia care in a final sample of 30 residents (Resident Identifiers are #38, #66 and #113).
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on observation, interview, and record review, it was determined that the facility failed to follow professional standards for 1 of 2 residents reviewed for insulin, for 1 of 4 residents observed for medication administration, and for 1 of 3 residents reviewed for smoking in a final sample of 30 residents (Resident Identifiers are #4, #38, and #47).
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on interview, observation, and record review it was determined that the facility failed to provide treatment and care in accordance with professional standards of practice that will meet each resident's physical, mental, and psychosocial needs for 1 of 1 residents reviewed for skin conditions in a final sample of 30 residents. (Resident identifier is #125).
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review, it was determined that the facility failed to implement established infection prevention policies for transmission-based precautions (TBP) for 1 of 6 residents reviewed for droplet precautions. (Resident identifier is #136.)
- D Have policies on smoking.
Inspectors wroteBased on interview, record review, and observation it was determined that the facility failed to care plan according to their smoking assessment for 1 of 3 residents reviewed for smoking in a final sample of 30 residents. (Resident identifier is #68.)Resident #68Review on 1/6/26 of Resident #68's smoking assessment, dated 11/6/25, revealed that Resident #68 is a supervised smoker. Review on 1/6/26 of Resident #68's smoking care plan, revised 1/6/26, revealed that Resident #68 may smoke without supervision per smoking assessment. Interview on 1/7/26 at approximately 9:30 a.m. with Resident #68 revealed that he/she smokes independently. Interview on 1/8/26 at approximately 11:00 a.m. with Staff J (Nurse Supervisor) confirmed Resident #68 smokes independently. [...]
July 3, 2025Standard inspection, Complaint inspection · 12 citations
- E Implement a program that monitors antibiotic use.
Inspectors wroteBased on interview, record review, and policy review, it was determined that the facility failed to implement the facility's antibiotic stewardship program and antibiotic use protocols for 1 of 1 month of antibiotic line list reviewed. (Resident identifier is #41.)
- D Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on interview, record review, and policy review, it was determined that the facility failed to ensure residents could formulate for 2 of 2 residents reviewed for advance directive in a final sample of 29 residents. (Resident identifiers are #118 and #125.)
- D Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Inspectors wroteBased on observation, record review, and interview, it was determined that the facility failed to keep residents free from physical restraints for 1 of 1 residents reviewed for physical restraints in a final sample of 29 residents (Resident identifier is #146).
- D Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
Inspectors wroteBased on interview and record review, it was determined that the facility failed to ensure medications were available for 2 of 2 newly admitted residents reviewed in a final sample of 29 residents. (Resident identifiers are #254 and #258).
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on record review and interview, it was determined that the facility failed to develop and implement a comprehensive care plan for 7 residents in a final sample of 29 residents (Resident identifiers are #33, #47, #70, #97, #118, #146, and #11).
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on interview and record review, the facility failed to determine what may have caused or contributed to falls, and when necessary revise the resident's plan of care and/or facility practices, to reduce the likelihood of another fall for 1 of 2 residents reviewed for falls in a final sample of 29 residents (Resident identifier is #42).
- D Provide care or services that was trauma informed and/or culturally competent.
Inspectors wroteBased on interview and record review, it was determined that the facility failed to ensure that trauma survivors have identified triggers and interventions to eliminate or mitigate triggers that may cause re-traumatization for 1 of 2 residents reviewed for behavioral and emotional status in a final sample of 29 residents. (Resident identifier is #97).
- D Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.
Inspectors wroteBased on interview and record review, the facility failed to obtain radiology services for 1 of 1 residents reviewed for radiological services in a final sample of 29 residents. (Resident identifier is #46.)
- D Develop and implement policies and procedures for flu and pneumonia vaccinations.
Inspectors wroteBased on interview, record review, and policy review, it was determined that the facility failed to implement their pneumococcal vaccine policy for 2 of 5 residents reviewed for immunizations. (Resident identifiers are #97 and #120.)
- D Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Inspectors wroteBased on interview, record review, and policy review, it was determined that the facility failed to implement their COVID-19 vaccine policy for 3 of 5 residents reviewed for immunizations. (Resident identifiers are #4, #97 and #120.)
- B Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Inspectors wroteBased on record review and interview, it was determined that the facility failed to provide notice to the resident or the resident representative(s) of transfer and bed hold for 2 of 2 residents reviewed for hospitalizations in a final sample of 29 residents (Resident identifiers are #4 and #114).
- B Assess the resident when there is a significant change in condition
Inspectors wroteBased on interview and record review, it was determined that the facility failed to ensure that a Significant Change in Status Minimum Data Set (MDS) was completed timely for 3 residents in a final sample of 29 residents. (Resident identifiers are #19, #42, and #85).
February 26, 2025Complaint inspection · 6 citations
- G Ensure that residents are free from significant medication errors.
Inspectors wroteBased on interview and record review, it was determined that the facility failed to ensure residents remained free from significant medication errors which resulted in a resident requiring interventions and hospitalization for multiple nights for 1 of 1 residents reviewed for medication errors. (Resident identifiers is #5.)
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on interview and record review, it was determined that the facility failed to ensure that an alleged violation of abuse was reported immediately to the State Survey Agency (SSA) for 1 of 1 resident reviewed for an alleged violation of Abuse or Neglect. (Resident Identifier is #5.)
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on interview, observation, and record review, it was determined that the facility failed to provide medications timely for 2 of 4 residents reviewed. (Resident identifiers are #1 and #4.)
- D Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Inspectors wroteBased on interview, the facility failed to ensure that licensed nurses have the specific competencies and skill sets necessary to care for residents needs for 1 of 2 staff reviewed for competencies. (Staff identifier is E.)
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on record review, interview, and policy review, it was determined that the facility failed to establish and maintain a system of records of receipt and disposition of controlled drugs in sufficient detail to enable an accurate reconciliation for 1 of 1 residents reviewed for controlled drugs. (Resident Identifier is #2.)
- D Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Inspectors wroteBased on interview and record review, it was determined that the facility failed to take actions aimed at performance improvement and, after implementing those actions, measure its success, and track performance to ensure that improvements are realized and sustained for reporting alleged violations of abuse and neglect.
November 5, 2024Complaint inspection · 2 citations
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on interview and record review, it was determined that the facility failed to ensure that medications were administered timely for 2 of 4 residents reviewed for timely medication administration (Resident Identifiers are #5 and #6).
- B Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on interview and record review, it was determined that the facility failed to report an alleged violation of abuse no later than 24 hours and the results of the investigation to the State Survey Agency (SSA) for 1 of 4 residents reviewed for allegation of abuse (Resident Identifier #1).
September 24, 2024Complaint inspection · 2 citations
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on record review and interview, it was determined that the facility failed to notify the resident's activated Durable Power of Attorney for Healthcare (DPOA-H) of a change in condition or needs to alter treatment for 1 of 3 residents reviewed for death (Resident Identifier #8).
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on observation, interview and record review, it was determined the facility failed to ensure that allegations involving neglect were reported to the State Survey Agency for 1 of 3 residents reviewed for elopement (Resident Identifier #3).
July 25, 2024Complaint inspection · 4 citations
- E Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on record review, interview, and policy review, it was determined that the facility failed to establish a system of records of receipt and disposition of controlled drugs in sufficient detail to enable an accurate reconciliation; and failed to determine that drug records were in order and that an account of all controlled drugs were maintained for 2 of 3 narcotic books reviewed and for 1 of 5 residents reviewed for unnecessary medications (Resident Identifier #101).
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteObservation on 7/23/24 from 12:30 p.m. to 12:45 p.m. of the North Medication Cart on 4th floor revealed it was unlocked in the hallway with no staff within sight. There were 2 residents wheeling themselves in the hallway. Interview on 7/23/24 at 12:45 p.m. with Staff I (Registered Nurse) confirmed the cart was unlocked and unattended for approximately 15 minutes. Review of facility policy titled, Storage of Medication, dated May 2018, revealed: [...]
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on interview and record review, it was determined that the facility failed to follow physician orders for 1 out of 2 residents reviewed for skin conditions (Resident Identifier #80).
- B Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observation, interview, and record review, it was determined that the facility failed to develop a comprehensive person-centered care plan for 1 of 2 residents reviewed for smoking, and 1 of 5 residents reviewed for unnecessary medications in a final sample size of 31 residents (Resident Identifiers are #5 and #48).
March 28, 2024Complaint inspection · 2 citations
- E Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on record review, policy review, and interview, it was determined that the facility failed to report alleged misappropriation/diversion of medications.
- E Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on medical record review, policy review, and interview, it was determined that the facility failed to ensure accurate accounting for all controlled medications for 4 out of 8 residents reviewed for Pharmacy Services (Resident Identifiers are #1, #2, #3, and #7).
Fire safety inspections
3 fire safety citations on file: 3 on July 3, 2025.
Every fire safety citation3 citations
- E Ensure operating rooms are properly protected and written records are maintained and available for inspection.
- D Inspect, test, and maintain automatic sprinkler systems.
- D Have proper medical gas storage and administration areas.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| February 26, 2025 | Fine | $8,788 |
| December 11, 2023 | Fine | $4,194 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | New Hampshire | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.78 | 3.90 | 3.86 |
| Registered nurses | 0.73 | 0.78 | 0.69 |
| All nursing staff on weekends | 3.43 | 3.47 | 3.42 |
| Nurse aides | 2.46 | ||
| Licensed practical nurses | 0.59 | ||
| Nursing staff turnover (share who left in a year) | 68.0% | 44.1% | 45.8% |
| Registered nurse turnover | 57.7% | 40.9% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.83 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.93 on weekdays and 3.43 on weekends, 13% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 31.6% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.60 in April to June 2025 to 3.78 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.78 | 0.73 | 3.93 | 3.43 | 31.6% | 0 of 90 | 151 |
| Oct to Dec 2025 | 3.41 | 0.63 | 3.52 | 3.13 | 28.8% | 0 of 92 | 158 |
| Jul to Sep 2025 | 3.55 | 0.56 | 3.69 | 3.20 | 29.2% | 0 of 92 | 155 |
| Apr to Jun 2025 | 3.60 | 0.64 | 3.78 | 3.16 | 34.7% | 0 of 91 | 148 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| New Hampshire, Jan to Mar 2026 | 3.85 | 0.74 | 4.01 | 3.45 | 13.1% | 0.1% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | New Hampshire | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 20.1 | 22.7 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.9 | 1.1 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 2.1 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 4.0 | 4.4 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 3.9 | 1.3 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 18.4 | 17.5 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 3.4 | 4.2 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 16.2 | 17.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 24.3 | 22.3 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 10.7 | 13.4 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.6 | 1.6 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.1 | 1.9 | 1.8 |
Owners and operators
Legal business name: PLEASANT VIEW OPERATING GROUP LLC.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| An Magnolia Opco, LLC | 5% or greater direct ownership interest | Organization | 11% | 01/21/2022 |
| Eichler, Abraham | 5% or greater direct ownership interest | Individual | 40% | 01/21/2022 |
| Eisen, Menashe | 5% or greater direct ownership interest | Individual | 14% | 01/21/2022 |
| Klein, Yehudis | 5% or greater direct ownership interest | Individual | 8% | 01/21/2022 |
| Perlstein, Barry | 5% or greater direct ownership interest | Individual | 8% | 01/21/2022 |
| Perigrove 1014 LLC | 5% or greater indirect ownership interest | Organization | 17% | 01/21/2022 |
| Eichler, Abraham | Managing control - governing body | Individual | 07/01/2021 | |
| Eichler, Abraham | Corporate officer | Individual | 07/01/2021 | |
| Aweh, Nelson | Operational/managerial control | Individual | 03/01/2023 | |
| Rogers, Richard | Operational/managerial control | Individual | 10/07/2024 | |
| Pleasant View I Realty, LLC | Adp of the SNF | Organization | 02/01/2022 | |
| Aweh, Nelson | Adp of the SNF | Individual | 04/10/2025 | |
| Rogers, Richard | Adp of the SNF | Individual | 04/10/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- When is the care plan meeting, and can family attend it?Inspectors cited 13 problems in this area, most recently on June 4, 2026: "Ensure services provided by the nursing facility meet professional standards of quality."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 7 problems in this area, most recently on June 4, 2026: "Allow residents to self-administer drugs if determined clinically appropriate."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 6 problems in this area, most recently on June 4, 2026: "Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 6 problems in this area, most recently on June 4, 2026: "Provide appropriate pressure ulcer care and prevent new ulcers from developing."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.43 hours per resident per day, below the New Hampshire average of 3.47.
Other nursing homes nearby
- Presidential Oaks Concord, 0.4 mi · 3 of 5 stars · 16 citations
- Harris Hill Center, Genesis Healthcare Concord, 1.5 mi · 2 of 5 stars · 16 citations
- Havenwood-Heritage Heights Concord, 2.9 mi · 2 of 5 stars · 7 citations
- Epsom Healthcare Center Epsom, 10.4 mi · 2 of 5 stars · 12 citations
- Hackett Hill Healthcare Center Manchester, 11.6 mi · 2 of 5 stars · 15 citations
- Goffstown Nursing and Rehab Center Goffstown, 12 mi · 1 of 5 stars · 34 citations
- Merrimack County Nursing Home Boscawen, 12.1 mi · 3 of 5 stars · 12 citations
- Hillsborough County Nursing Home Goffstown, 12.9 mi · 5 of 5 stars · 9 citations
Common questions
- What is Pleasant View Center's Medicare star rating?
- CMS rates Pleasant View Center 1 out of 5 stars overall, with 1 for health inspections, 3 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Pleasant View Center get at its last inspection?
- 10 health deficiencies at the standard inspection on June 4, 2026. The New Hampshire average is 4.
- Has Pleasant View Center been fined?
- Yes. CMS lists 2 fines totaling $12,982 in the last three years.
- Does Pleasant View Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Pleasant View Center?
- CMS lists 13 owners and managers. Legal business name: PLEASANT VIEW OPERATING GROUP LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.