Quail Ridge Living Center, Inc
564 State Line Road, Colcord, OK 74338 · Delaware County · (918) 422-5138
120 certified beds, about 95 residents a day · For profit - Corporation · Medicare and Medicaid since 2000
CMS Care Compare ratings, data as of September 1, 2026 · CCN 375386 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on July 2, 2026, inspectors cited 5 health deficiencies (the Oklahoma average is 6.4, the national average 9.2).
None of its 20 health citations since July 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.65 hours per resident per day, against 3.79 across Oklahoma and 3.86 nationally. Registered nurses accounted for 0.32 of those hours.
45.6% of nursing staff left within the year CMS measured (Oklahoma average 55.5%).
CMS links it to Stein LTC, an affiliated group of 4 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 20 health citations on file.
July 2, 2026Standard inspection · 5 citations
- E Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, record review, and interview, the facility failed to:a. ensure residents did not fall during a transfer for 1 (#84) of 2 sampled residents reviewed for accident hazards; b. ensure safety interventions were in place while smoking for 1 (#6) of 2 sampled residents reviewed for accident hazards; andc. ensure the electrical room door was secured for 1 of 1 electrical room observed. The DON identified 29 residents required two person assistance with transfer, 18 residents smoked, and 85 residents resided in the facility.
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure the ice machine was maintained in a sanitary manner. The administrator identified 85 residents received nourishment from the kitchen.
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on record review and interview, the facility failed to ensure residents were free from physical abuse for 1 (#76) of 1 sampled resident reviewed for abuse. The DON stated 85 residents resided in the facility.
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on record review and interview, the facility failed to ensure an allegation of physical abuse was reported for 1 (#76) of 1 sampled resident reviewed for abuse. The DON reported 85 residents resided in the facility.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure urinary catheter bags were not on the floor for 1 (#41) of 5 sampled residents reviewed for urinary catheters. The DON identified five residents with urinary catheters.
August 23, 2024Standard inspection · 9 citations
- F Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Inspectors wroteBased on record review and interview, the facility failed to inform the residents and their representatives of their right to rescind an arbitration agreement within 30 calendar days of signing it. The administrator reported the census was 84 and all the residents had signed an arbitration agreement.
- E Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Inspectors wroteBased on record review and interview, the facility failed to provide written notices of transfer or discharge prior to residents being transfer or discharged from the facility for three (#2, #9, and #228) of four sampled residents reviewed for hospitalizations. The DON denitrified 71 residents who had been discharged or transferred to from the facility to a hospital in the previous six months.
- E Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Inspectors wroteBased on record review and interview, the facility failed to have RN coverage for two days, 01/22/24 and 01/26/24. The administrator identified 84 residents living in the facility.
- E Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Inspectors wroteBased on record review and interview, the facility failed to submit accurate direct care staffing payroll data for the PBJ report for 01/01/24 to 03/31/24 (Quarter 2). The Administrator identified 84 residents resided in the facility.
- D Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Inspectors wroteBased on record review and interview, the facility failed to ensure resident assessments were submitted to CMS for one (#69) of one resident reviewed for assessments. The administrator reported the census was 84.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observation, record review, and interview, the facility facile to ensue staff implemented interventions in a resident care plan for one (#9) of 18 sampled residents reviewed for care plans. The DON reported 84 resident resided at the facility.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure a resident who required a non-flammable apron to be worn during smoking was wearing one when smoking for one (#9) of three residents reviewed for accident hazards. The DON identified 15 resident that required supervision while smoking who resided at the facility.
- D Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Inspectors wroteBased on record review and interview, the facility failed to ensure the physician documented a rationale for not implementing a GDR for one #63 of five residents reviewed for unnecessary medications. The DON reported five residents were on antipsychotic medication.
- D Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on record review and interview, the facility failed to ensure a resident who received an antipsychotic medication had an appropriate diagnosis/indication for the use of the medication for one (#63) of five residents sampled for unnecessary medications. The DON identified five residents who received antipsychotic medications.
July 19, 2023Standard inspection · 6 citations
- E Assess the resident when there is a significant change in condition
Inspectors wroteBased on record review and interview, the facility failed to complete a significant change assessment after a resident started hospice services for two (#15 and #48) of 18 sampled residents whose assessments were reviewed. The Resident Census and Conditions of Residents form, dated 07/13/23, documented 82 residents resided in the facility.
- E Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Inspectors wroteBased on record review and interview, the facility failed to complete a new PASRR level I assessment when a new diagnosis was received for two (#1 and #43) of four sampled residents reviewed for PASRR assessments. The Resident Census and Census and Conditions of Residents report, dated 07/13/23, documented 82 residents resided in the facility. 1. A level I PASRR, dated 04/12/22, documented Res #1 did not have a serious mental illness. On 03/29/23, the resident had a new diagnosis of bipolar disorder. There was no documentation the OHCA had been contacted to see if a level II PASRR was required. On 07/17/23 at 3:07 p.m., the DON was asked to provide documentation the OHCA was notified when the resident had a new diagnosis of bipolar disorder to see if a level II PASSAR was required. On 07/17/23 at 3:28 p.m., the DON stated they did not reach out to the OHCA. 2. [...]
- E Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Inspectors wroteBased on record review and interview, the facility failed to ensure the physician responded to a MRR in a timely manner for one (#29) of five sampled residents reviewed for unnecessary medications. The Resident Census and Conditions of Residents form, dated 07/13/23, documented 82 residents resided in the facility.
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation and interview, the facility failed to ensure the kitchen was maintained to promote food safety and sanitation. The Resident Census and Conditions of Residents report, dated 07/13/23, documented 82 residents resided in the facility. The DON identified one resident who received nutrition and hydration solely through a feeding tube.
- D PASARR screening for Mental disorders or Intellectual Disabilities
Inspectors wroteBased on record review and interview, the facility failed to ensure a PASRR level I assessment included the resident had a serious mental illness for one (#54) of four sampled residents reviewed for PASRR assessments. The Resident Census and Census and Conditions of Residents report, dated 07/13/23, documented 82 residents resided in the facility.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure a physician order was followed to prevent a resident from elopement for one (#42) of one sampled resident reviewed for wandering. The Resident Census and Conditions of Residents report, dated 07/13/23, documented 82 residents resided in the facility. The DON identified eight residents who had wander guards.
Fire safety inspections
5 fire safety citations on file: 2 on July 2, 2026, 3 on July 19, 2023.
Every fire safety citation5 citations
- E Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
- E Install smoke barrier doors that can resist smoke for at least 20 minutes.
- E Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Oklahoma | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.65 | 3.79 | 3.86 |
| Registered nurses | 0.32 | 0.34 | 0.69 |
| All nursing staff on weekends | 3.15 | 3.44 | 3.42 |
| Nurse aides | 2.70 | ||
| Licensed practical nurses | 0.63 | ||
| Nursing staff turnover (share who left in a year) | 45.6% | 55.5% | 45.8% |
| Registered nurse turnover | 14.3% | 53.6% | 42.9% |
| Administrators who left | 0 |
CMS expects 2.91 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.85 on weekdays and 3.15 on weekends, 18% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.14 in April to June 2025 to 3.65 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.65 | 0.32 | 3.85 | 3.15 | 0.0% | 1 of 90 | 95 |
| Oct to Dec 2025 | 3.66 | 0.35 | 3.88 | 3.10 | 0.0% | 1 of 92 | 92 |
| Jul to Sep 2025 | 3.79 | 0.41 | 3.97 | 3.35 | 0.0% | 0 of 92 | 89 |
| Apr to Jun 2025 | 4.14 | 0.34 | 4.40 | 3.48 | 0.0% | 0 of 91 | 92 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Oklahoma, Jan to Mar 2026 | 3.79 | 0.32 | 3.94 | 3.42 | 2.2% | 1.6% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Oklahoma | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 14.2 | 13.6 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 1.0 | 1.9 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.9 | 2.8 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 3.3 | 4.7 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 1.8 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 22.1 | 13.7 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 1.6 | 4.7 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 1.1 | 17.5 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 38.5 | 27.3 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 24.4 | 16.6 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 4.1 | 2.3 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 4.5 | 3.0 | 1.8 |
Owners and operators
Legal business name: QUAIL RIDGE LIVING CENTER INC. CMS links this home to Stein LTC, a group of 4 nursing homes averaging 4.5 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Quail Ridge Living Center Inc | 5% or greater direct ownership interest | Organization | 100% | 03/11/1987 |
| Burris George, Amber | Indirect ownership interest | Individual | 01/06/2024 | |
| Decker, Sheri | Indirect ownership interest | Individual | 08/01/2023 | |
| Fields, Melanie | Indirect ownership interest | Individual | 01/06/2024 | |
| Pointer Kynes, Deborah | Indirect ownership interest | Individual | 12/30/2019 | |
| Pointer, Patrick | Indirect ownership interest | Individual | 03/11/1987 | |
| Stein, James | Indirect ownership interest | Individual | 02/03/2009 | |
| Stein, Paul | Indirect ownership interest | Individual | 02/03/2009 | |
| Tonack, Sandra | Indirect ownership interest | Individual | 08/01/2023 | |
| Weaver, Robert | Indirect ownership interest | Individual | 08/01/2023 | |
| Weaver, Russel | Indirect ownership interest | Individual | 08/01/2023 | |
| Burris George, Amber | Corporate director | Individual | 01/06/2024 | |
| Fields, Melanie | Corporate director | Individual | 01/06/2024 | |
| Pointer Kynes, Deborah | Corporate director | Individual | 01/01/2020 | |
| Pointer, Patrick | Corporate director | Individual | 02/03/2009 | |
| Stein, James | Corporate director | Individual | 02/03/2009 | |
| Stein, Paul | Corporate director | Individual | 02/03/2009 | |
| Pointer, Patrick | Corporate officer | Individual | 02/03/2009 | |
| Weaver, Robert | Corporate officer | Individual | 08/01/2023 | |
| Breashears & Foust P.C. | Operational/managerial control | Organization | 03/11/1987 | |
| Quail Ridge Living Center Inc | Operational/managerial control | Organization | 03/11/1987 | |
| Brown, Kathy | Operational/managerial control | Individual | 07/01/2010 | |
| Burris George, Amber | Operational/managerial control | Individual | 01/06/2024 | |
| Decker, Sheri | Operational/managerial control | Individual | 08/01/2023 | |
| Fields, Melanie | Operational/managerial control | Individual | 01/06/2024 | |
| Harris, Rex | Operational/managerial control | Individual | 08/17/2023 | |
| Knight, Candace | Operational/managerial control | Individual | 11/16/2019 | |
| Lenhart, Madison | Operational/managerial control | Individual | 09/02/2020 | |
| Pointer Kynes, Deborah | Operational/managerial control | Individual | 01/01/2020 | |
| Pointer, Patrick | Operational/managerial control | Individual | 03/11/1987 | |
| Stein, James | Operational/managerial control | Individual | 02/03/2009 | |
| Stein, Paul | Operational/managerial control | Individual | 02/03/2009 | |
| Tonack, Sandra | Operational/managerial control | Individual | 08/01/2023 | |
| Weaver, Robert | Operational/managerial control | Individual | 08/01/2023 | |
| Weaver, Russel | Operational/managerial control | Individual | 08/01/2023 | |
| Welch, Taylor | Operational/managerial control | Individual | 09/16/2019 | |
| Breashears & Foust P.C. | Adp of the SNF | Organization | 07/30/2025 | |
| Onshift Inc | Adp of the SNF | Organization | 01/01/2023 | |
| Quail Ridge Living Center Inc | Adp of the SNF | Organization | 03/11/1987 | |
| Stein Ancillary Services, LLC | Adp of the SNF | Organization | 01/01/1999 | |
| Twomagnets LLC | Adp of the SNF | Organization | 03/22/2024 | |
| Burris George, Amber | Adp of the SNF | Individual | 01/06/2024 | |
| Fields, Melanie | Adp of the SNF | Individual | 01/06/2024 | |
| Harris, Rex | Adp of the SNF | Individual | 08/17/2023 | |
| Pointer Kynes, Deborah | Adp of the SNF | Individual | 01/01/2020 | |
| Pointer, Patrick | Adp of the SNF | Individual | 03/11/1987 | |
| Stein, James | Adp of the SNF | Individual | 02/03/2009 | |
| Stein, Paul | Adp of the SNF | Individual | 02/03/2009 | |
| Welch, Taylor | Adp of the SNF | Individual | 09/16/2019 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- When is the care plan meeting, and can family attend it?Inspectors cited 5 problems in this area, most recently on August 23, 2024: "Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 3 problems in this area, most recently on July 2, 2026: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 3 problems in this area, most recently on August 23, 2024: "Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on July 2, 2026: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.15 hours per resident per day, below the Oklahoma average of 3.44.
Other nursing homes nearby
- Siloam Healthcare, LLC Siloam Springs, 1.1 mi · 2 of 5 stars · 33 citations
- Apple Creek Health and Rehab, LLC Centerton, 18.9 mi · 2 of 5 stars · 10 citations
- Prairie Grove Health and Rehabilitation, LLC Prairie Grove, 20.2 mi · 5 of 5 stars · 8 citations
- The Maples at Har-Ber Meadows Springdale, 20.2 mi · 5 of 5 stars · 11 citations
- Katherine's Place at Wedington Fayetteville, 20.6 mi · 4 of 5 stars · 22 citations
- Monroe Manor Jay, 21.3 mi · 2 of 5 stars · 19 citations
- Springdale Health and Rehabilitation Center Springdale, 22.6 mi · 2 of 5 stars · 20 citations
- Westwood Health and Rehab, Inc Springdale, 23.4 mi · 2 of 5 stars · 19 citations
Oklahoma contacts for a concern about a nursing home
These are the official offices in Oklahoma. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Oklahoma State Department of Health, Long Term Care Service, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Oklahoma Long-Term Care Ombudsman, Office of the Attorney General, 1-800-211-2116. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: OSDH Long Term Care Surveys search, where Oklahoma publishes its own records on licensed homes.
Common questions
- What is Quail Ridge Living Center, Inc's Medicare star rating?
- CMS rates Quail Ridge Living Center, Inc 4 out of 5 stars overall, with 4 for health inspections, 4 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Quail Ridge Living Center, Inc get at its last inspection?
- 5 health deficiencies at the standard inspection on July 2, 2026. The Oklahoma average is 6.4.
- Has Quail Ridge Living Center, Inc been fined?
- CMS lists no fines in the last three years.
- Does Quail Ridge Living Center, Inc accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Quail Ridge Living Center, Inc?
- CMS lists 49 owners and managers, and links the home to Stein LTC. Legal business name: QUAIL RIDGE LIVING CENTER INC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.