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Quail Ridge Living Center, Inc

564 State Line Road, Colcord, OK 74338 · Delaware County · (918) 422-5138

120 certified beds, about 95 residents a day · For profit - Corporation · Medicare and Medicaid since 2000

Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
4 of 5
Staffing
4 of 5
Quality measures
3 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 375386 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on July 2, 2026, inspectors cited 5 health deficiencies (the Oklahoma average is 6.4, the national average 9.2).

None of its 20 health citations since July 2023 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.65 hours per resident per day, against 3.79 across Oklahoma and 3.86 nationally. Registered nurses accounted for 0.32 of those hours.

45.6% of nursing staff left within the year CMS measured (Oklahoma average 55.5%).

CMS links it to Stein LTC, an affiliated group of 4 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 20 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
10D
9E
1F
Potential for minimal harm
0A
0B
0C
July 2, 2026Standard inspection · 5 citations
  1. E
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 22, 2026
    Inspectors wroteBased on observation, record review, and interview, the facility failed to:a. ensure residents did not fall during a transfer for 1 (#84) of 2 sampled residents reviewed for accident hazards; b. ensure safety interventions were in place while smoking for 1 (#6) of 2 sampled residents reviewed for accident hazards; andc. ensure the electrical room door was secured for 1 of 1 electrical room observed. The DON identified 29 residents required two person assistance with transfer, 18 residents smoked, and 85 residents resided in the facility.
  2. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 22, 2026
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure the ice machine was maintained in a sanitary manner. The administrator identified 85 residents received nourishment from the kitchen.
  3. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 22, 2026
    Inspectors wroteBased on record review and interview, the facility failed to ensure residents were free from physical abuse for 1 (#76) of 1 sampled resident reviewed for abuse. The DON stated 85 residents resided in the facility.
  4. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 22, 2026
    Inspectors wroteBased on record review and interview, the facility failed to ensure an allegation of physical abuse was reported for 1 (#76) of 1 sampled resident reviewed for abuse. The DON reported 85 residents resided in the facility.
  5. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 22, 2026
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure urinary catheter bags were not on the floor for 1 (#41) of 5 sampled residents reviewed for urinary catheters. The DON identified five residents with urinary catheters.
August 23, 2024Standard inspection · 9 citations
  1. F
    Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
    F847 · Administration · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) September 10, 2024
    Inspectors wroteBased on record review and interview, the facility failed to inform the residents and their representatives of their right to rescind an arbitration agreement within 30 calendar days of signing it. The administrator reported the census was 84 and all the residents had signed an arbitration agreement.
  2. E
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    F623 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 10, 2024
    Inspectors wroteBased on record review and interview, the facility failed to provide written notices of transfer or discharge prior to residents being transfer or discharged from the facility for three (#2, #9, and #228) of four sampled residents reviewed for hospitalizations. The DON denitrified 71 residents who had been discharged or transferred to from the facility to a hospital in the previous six months.
  3. E
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    F727 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 10, 2024
    Inspectors wroteBased on record review and interview, the facility failed to have RN coverage for two days, 01/22/24 and 01/26/24. The administrator identified 84 residents living in the facility.
  4. E
    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
    F851 · Administration · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 10, 2024
    Inspectors wroteBased on record review and interview, the facility failed to submit accurate direct care staffing payroll data for the PBJ report for 01/01/24 to 03/31/24 (Quarter 2). The Administrator identified 84 residents resided in the facility.
  5. D
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    F640 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 10, 2024
    Inspectors wroteBased on record review and interview, the facility failed to ensure resident assessments were submitted to CMS for one (#69) of one resident reviewed for assessments. The administrator reported the census was 84.
  6. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 10, 2024
    Inspectors wroteBased on observation, record review, and interview, the facility facile to ensue staff implemented interventions in a resident care plan for one (#9) of 18 sampled residents reviewed for care plans. The DON reported 84 resident resided at the facility.
  7. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 10, 2024
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure a resident who required a non-flammable apron to be worn during smoking was wearing one when smoking for one (#9) of three residents reviewed for accident hazards. The DON identified 15 resident that required supervision while smoking who resided at the facility.
  8. D
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    F756 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 10, 2024
    Inspectors wroteBased on record review and interview, the facility failed to ensure the physician documented a rationale for not implementing a GDR for one #63 of five residents reviewed for unnecessary medications. The DON reported five residents were on antipsychotic medication.
  9. D
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 10, 2024
    Inspectors wroteBased on record review and interview, the facility failed to ensure a resident who received an antipsychotic medication had an appropriate diagnosis/indication for the use of the medication for one (#63) of five residents sampled for unnecessary medications. The DON identified five residents who received antipsychotic medications.
July 19, 2023Standard inspection · 6 citations
  1. E
    Assess the resident when there is a significant change in condition
    F637 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 11, 2023
    Inspectors wroteBased on record review and interview, the facility failed to complete a significant change assessment after a resident started hospice services for two (#15 and #48) of 18 sampled residents whose assessments were reviewed. The Resident Census and Conditions of Residents form, dated 07/13/23, documented 82 residents resided in the facility.
  2. E
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    F644 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 11, 2023
    Inspectors wroteBased on record review and interview, the facility failed to complete a new PASRR level I assessment when a new diagnosis was received for two (#1 and #43) of four sampled residents reviewed for PASRR assessments. The Resident Census and Census and Conditions of Residents report, dated 07/13/23, documented 82 residents resided in the facility. 1. A level I PASRR, dated 04/12/22, documented Res #1 did not have a serious mental illness. On 03/29/23, the resident had a new diagnosis of bipolar disorder. There was no documentation the OHCA had been contacted to see if a level II PASRR was required. On 07/17/23 at 3:07 p.m., the DON was asked to provide documentation the OHCA was notified when the resident had a new diagnosis of bipolar disorder to see if a level II PASSAR was required. On 07/17/23 at 3:28 p.m., the DON stated they did not reach out to the OHCA. 2. [...]
  3. E
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    F756 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 11, 2023
    Inspectors wroteBased on record review and interview, the facility failed to ensure the physician responded to a MRR in a timely manner for one (#29) of five sampled residents reviewed for unnecessary medications. The Resident Census and Conditions of Residents form, dated 07/13/23, documented 82 residents resided in the facility.
  4. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 11, 2023
    Inspectors wroteBased on observation and interview, the facility failed to ensure the kitchen was maintained to promote food safety and sanitation. The Resident Census and Conditions of Residents report, dated 07/13/23, documented 82 residents resided in the facility. The DON identified one resident who received nutrition and hydration solely through a feeding tube.
  5. D
    PASARR screening for Mental disorders or Intellectual Disabilities
    F645 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 11, 2023
    Inspectors wroteBased on record review and interview, the facility failed to ensure a PASRR level I assessment included the resident had a serious mental illness for one (#54) of four sampled residents reviewed for PASRR assessments. The Resident Census and Census and Conditions of Residents report, dated 07/13/23, documented 82 residents resided in the facility.
  6. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 11, 2023
    Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure a physician order was followed to prevent a resident from elopement for one (#42) of one sampled resident reviewed for wandering. The Resident Census and Conditions of Residents report, dated 07/13/23, documented 82 residents resided in the facility. The DON identified eight residents who had wander guards.

Fire safety inspections

5 fire safety citations on file: 2 on July 2, 2026, 3 on July 19, 2023.

Every fire safety citation5 citations
  1. E
    Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
    K 362 · July 2, 2026 · Corrected (the home has a date of correction)
  2. E
    Install smoke barrier doors that can resist smoke for at least 20 minutes.
    K 374 · July 2, 2026 · Corrected (the home has a date of correction)
  3. E
    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    K 222 · July 19, 2023 · Corrected (the home has a date of correction)
  4. E
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · July 19, 2023 · Corrected (the home has a date of correction)
  5. E
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · July 19, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeOklahomaUnited States
All nursing staff (RN, LPN and aides)3.653.793.86
Registered nurses0.320.340.69
All nursing staff on weekends3.153.443.42
Nurse aides2.70
Licensed practical nurses0.63
Nursing staff turnover (share who left in a year)45.6%55.5%45.8%
Registered nurse turnover14.3%53.6%42.9%
Administrators who left0

CMS expects 2.91 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.85 on weekdays and 3.15 on weekends, 18% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.14 in April to June 2025 to 3.65 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.650.323.853.15 0.0%1 of 9095
Oct to Dec 20253.660.353.883.10 0.0%1 of 9292
Jul to Sep 20253.790.413.973.35 0.0%0 of 9289
Apr to Jun 20254.140.344.403.48 0.0%0 of 9192
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Oklahoma, Jan to Mar 20263.790.323.943.422.2%1.6% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeOklahomaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
14.213.613.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
1.01.90.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.92.81.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
3.34.73.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.01.81.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
22.113.714.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
1.64.74.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
1.117.515.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
38.527.323.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
24.416.612.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
4.12.31.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
4.53.01.8

Owners and operators

Legal business name: QUAIL RIDGE LIVING CENTER INC. CMS links this home to Stein LTC, a group of 4 nursing homes averaging 4.5 stars overall.

NameRoleTypeShareSince
Quail Ridge Living Center Inc5% or greater direct ownership interestOrganization100%03/11/1987
Burris George, AmberIndirect ownership interestIndividual01/06/2024
Decker, SheriIndirect ownership interestIndividual08/01/2023
Fields, MelanieIndirect ownership interestIndividual01/06/2024
Pointer Kynes, DeborahIndirect ownership interestIndividual12/30/2019
Pointer, PatrickIndirect ownership interestIndividual03/11/1987
Stein, JamesIndirect ownership interestIndividual02/03/2009
Stein, PaulIndirect ownership interestIndividual02/03/2009
Tonack, SandraIndirect ownership interestIndividual08/01/2023
Weaver, RobertIndirect ownership interestIndividual08/01/2023
Weaver, RusselIndirect ownership interestIndividual08/01/2023
Burris George, AmberCorporate directorIndividual01/06/2024
Fields, MelanieCorporate directorIndividual01/06/2024
Pointer Kynes, DeborahCorporate directorIndividual01/01/2020
Pointer, PatrickCorporate directorIndividual02/03/2009
Stein, JamesCorporate directorIndividual02/03/2009
Stein, PaulCorporate directorIndividual02/03/2009
Pointer, PatrickCorporate officerIndividual02/03/2009
Weaver, RobertCorporate officerIndividual08/01/2023
Breashears & Foust P.C.Operational/managerial controlOrganization03/11/1987
Quail Ridge Living Center IncOperational/managerial controlOrganization03/11/1987
Brown, KathyOperational/managerial controlIndividual07/01/2010
Burris George, AmberOperational/managerial controlIndividual01/06/2024
Decker, SheriOperational/managerial controlIndividual08/01/2023
Fields, MelanieOperational/managerial controlIndividual01/06/2024
Harris, RexOperational/managerial controlIndividual08/17/2023
Knight, CandaceOperational/managerial controlIndividual11/16/2019
Lenhart, MadisonOperational/managerial controlIndividual09/02/2020
Pointer Kynes, DeborahOperational/managerial controlIndividual01/01/2020
Pointer, PatrickOperational/managerial controlIndividual03/11/1987
Stein, JamesOperational/managerial controlIndividual02/03/2009
Stein, PaulOperational/managerial controlIndividual02/03/2009
Tonack, SandraOperational/managerial controlIndividual08/01/2023
Weaver, RobertOperational/managerial controlIndividual08/01/2023
Weaver, RusselOperational/managerial controlIndividual08/01/2023
Welch, TaylorOperational/managerial controlIndividual09/16/2019
Breashears & Foust P.C.Adp of the SNFOrganization07/30/2025
Onshift IncAdp of the SNFOrganization01/01/2023
Quail Ridge Living Center IncAdp of the SNFOrganization03/11/1987
Stein Ancillary Services, LLCAdp of the SNFOrganization01/01/1999
Twomagnets LLCAdp of the SNFOrganization03/22/2024
Burris George, AmberAdp of the SNFIndividual01/06/2024
Fields, MelanieAdp of the SNFIndividual01/06/2024
Harris, RexAdp of the SNFIndividual08/17/2023
Pointer Kynes, DeborahAdp of the SNFIndividual01/01/2020
Pointer, PatrickAdp of the SNFIndividual03/11/1987
Stein, JamesAdp of the SNFIndividual02/03/2009
Stein, PaulAdp of the SNFIndividual02/03/2009
Welch, TaylorAdp of the SNFIndividual09/16/2019

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. When is the care plan meeting, and can family attend it?Inspectors cited 5 problems in this area, most recently on August 23, 2024: "Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment."
  2. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 3 problems in this area, most recently on July 2, 2026: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
  3. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 3 problems in this area, most recently on August 23, 2024: "Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures."
  4. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on July 2, 2026: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.15 hours per resident per day, below the Oklahoma average of 3.44.

Other nursing homes nearby

Oklahoma contacts for a concern about a nursing home

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Common questions

What is Quail Ridge Living Center, Inc's Medicare star rating?
CMS rates Quail Ridge Living Center, Inc 4 out of 5 stars overall, with 4 for health inspections, 4 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Quail Ridge Living Center, Inc get at its last inspection?
5 health deficiencies at the standard inspection on July 2, 2026. The Oklahoma average is 6.4.
Has Quail Ridge Living Center, Inc been fined?
CMS lists no fines in the last three years.
Does Quail Ridge Living Center, Inc accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Quail Ridge Living Center, Inc?
CMS lists 49 owners and managers, and links the home to Stein LTC. Legal business name: QUAIL RIDGE LIVING CENTER INC.

Sources

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