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Monroe Manor

226 E Monroe Street, Jay, OK 74346 · Delaware County · (918) 919-3276

98 certified beds, about 42 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 2002

Last standard inspection more than 2 years ago Certified for Medicaid Certified for Medicare
Overall
2 of 5
Health inspections
2 of 5
Staffing
3 of 5
Quality measures
3 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 375415 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on August 14, 2024, inspectors cited 5 health deficiencies (the Oklahoma average is 6.4, the national average 9.2).

Of 19 health citations since April 2021, 3 were rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).

CMS lists 2 fines totaling $31,773 in the last three years; the largest was $23,755, and the latest is dated July 23, 2024.

Nurses and nurse aides worked 3.60 hours per resident per day, against 3.79 across Oklahoma and 3.86 nationally. Registered nurses accounted for 0.47 of those hours.

60.0% of nursing staff left within the year CMS measured (Oklahoma average 55.5%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 19 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
1J
0K
0L
Actual harm
2G
0H
0I
Potential for more than minimal harm
9D
7E
0F
Potential for minimal harm
0A
0B
0C
June 23, 2026Complaint inspection · 1 citation
  1. E
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    F605 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) July 31, 2026
    Inspectors wroteBased on observation, record review, and interview, the facility failed to: a. ensure a chemical restraint was not used to prevent a resident from eloping from the facility for 1 (#21) of 2 sampled residents reviewed for abuse; and b. ensure an as needed antianxiety medication order was limited to 14 days for 1 (#28) of 5 sampled resident reviewed for unnecessary medication. The administrator identified seven residents had been assessed at risk for wandering and elopement and two residents as a high risk for wandering and elopement. The DON identified two residents were prescribed PRN antianxiety medications.
September 23, 2024Complaint inspection · 3 citations
  1. J
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · Immediate jeopardy to resident health or safety, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 21, 2024
    Inspectors wroteOn [DATE] an Immediate Jeopardy (IJ) was determined to exist related to the facilities failure to provide appropriate tracheostomy care to include replacing a dislodged tracheostomy cannula. On [DATE] at approximately 5:30 a.m., agency nurse #1 entered Resident #1's room and discovered Resident #1's inner cannula had become dislodged and they were bleeding from the tracheostomy site. Agency nurse #1 failed to attempt to reinsert the inner cannula, provide oxygen, address the bleeding, and remain with the resident. On [DATE] at 12:13 p.m., the OSDH was notified and verified the existence of the IJ situation. On [DATE] at 12:23 p.m., the facility administrator was notified of the IJ situation. On [DATE] at 4:06 p.m., an acceptable plan of removal was submitted to the OSDH. The plan of removal documented: 1. [...]
  2. G
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 21, 2024
    Inspectors wroteBased on record review and interview, the facility failed to assess, monitor, and intervene for a resident who had increased pain from a fall resulting in a fracture of one (#2) of three sampled residents reviewed for falls. The DON identified the facility census was 38.
  3. D
    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
    F693 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 21, 2024
    Inspectors wroteBased on record review and interview, the facility failed to perform an assessment and notify the physician of a dislodged PEG tube for one (#5) of three sampled residents reviewed for feeding tubes. The DON identified three residents in the facility with feeding tubes.
August 14, 2024Standard inspection · 5 citations
  1. E
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 4, 2024
    Inspectors wroteBased on record review and interview, the facility failed to: a) Ensure side effect monitoring was in place for one (#20) of five residents reviewed for unnecessary medications. b) Ensure PRN psychotropic medication orders are limited to 14 days for one (#26) of five residents reviewed for unnecessary medications. c) Ensure a gradual dose reduction recommendation was addressed by the physician for one (#9) of five residents reviewed for unnecessary medications. The DON identified 29 residents in the facility receiving psychotropic medications.
  2. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 4, 2024
    Inspectors wroteBased on observation and interview, the facility failed to ensure an unlocked container of ice was not utilized by residents and visitors. A facility Midnight Census Report, dated 08/10/24, documented 39 residents resided at the facility.
  3. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) October 4, 2024
    Inspectors wroteBased on observation, interview and record review, the facility failed to: a) Have a system of surveillance and monitoring designed to identify and prevent Legionnaire's disease. b) Implement a policy and procedure related to enhanced barrier precautions. C) Ensure that infection control practices were followed during wound care for two (#32 and #15) of two residents reviewed for wound care. The administrator reported the census was 39.
  4. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 4, 2024
    Inspectors wroteBased on record review and interview, the facility failed to ensure a care plan was revised after a resident with a history of elopement attempts was observed by staff opening the facility's locked lobby door for one (#25) of twelve residents reviewed for care plan accuracy. A facility Midnight Census Report, dated 08/10/24, documented 39 residents resided at the facility.
  5. D
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    F883 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) October 4, 2024
    Inspectors wroteBased on record review and interview, the facility failed to ensure influenza vaccinations were offered for two (#32 and #34) of five residents reviewed for immunizations. The administrator reported the census was 39.
July 23, 2024Complaint inspection · 1 citation
  1. D
    Provide safe, appropriate pain management for a resident who requires such services.
    F697 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 26, 2024
    Inspectors wroteBased on record review and interview, the facility failed to ensure a resident experiencing pain received treatment for pain for one (# 1) of four residents reviewed for pain. The administrator reported the census was 38.
May 28, 2024Complaint inspection · 2 citations
  1. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 6, 2024
    Inspectors wroteBased on record review and interview, the facility failed to report an allegation of abuse to the Oklahoma State Department of Health within the mandated time frame for one (#1) of three sampled resident reviewed for abuse. The DON reported the facility had a census of 39 residents.
  2. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 6, 2024
    Inspectors wroteBased on record review and interview, the facility failed to investigate an allegation of abuse and suspend an alleged perpetrator during the time of an investigation into the alleged abuse, for one (#1) of three sampled resident reviewed for abuse. The DON reported the facility had a census of 39 residents.
January 30, 2024Complaint inspection · 1 citation
  1. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 23, 2024
    Inspectors wroteBased on observation, record review, and interview, the facility failed to notify a resident's physician after a significant loss of weight for one (#2) of three sampled residents reviewed for weight loss. A Resident Listing Report documented 39 residents resided in the facility.
January 23, 2024Complaint inspection · 3 citations
  1. G
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 15, 2024
    Inspectors wroteBased on record review and interview, the facility failed to ensure a resident with diabetes mellitus received necessary treatment and services that were consistent with the standards of practice for one (#1) of three residents reviewed for diabetic care. The administrator reported the census was 38.
  2. E
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) February 15, 2024
    Inspectors wroteBased on observation, record review and interview, the facility failed to implement interventions to prevent falls/ minimize injuries for one resident (#1) of three sampled residents reviewed for falls. Resident #1 had 15 falls over 50 days. The last fall resulted in Resident #1 sustaining a facial laceration, hematoma, and their second subdural hematoma related to falls. The administrator reported the facility census was 38.
  3. D
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    F557 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 13, 2024
    Inspectors wroteBased on observation and interview, the facility failed to ensure the dignity of a resident was protected for one (#1) of three residents sampled for dignity. The administrator reported the census was 38.
July 14, 2023Standard inspection · 2 citations
  1. E
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 25, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure interventions were implemented to prevent: a. burns from hot coffee for two (#13 and #17) and b. falls for one (#37) of four residents reviewed for accidents. The Matrix for Providers documented 14 residents had fallen in the past 12 months and DON identified two residents had been burned from hot coffee within the past 12 months.
  2. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 25, 2023
    Inspectors wroteBased on record review and interview, the facility failed to ensure a dependent resident received baths for one (#37) of three sampled residents for bathing. The Resident Census and Conditions of Residents, dated 07/11/23, documented 39 residents required assistance with showers/baths.
April 9, 2021Standard inspection · 1 citation
  1. E
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    F688 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 5, 2021
    Inspectors wroteBased on observation, interview, and record review, it was determined the facility failed to ensure restorative therapy was performed for two (#27 and #34) of two sampled residents whose records were reviewed for restorative therapy. 1. Resident #27 had a diagnosis of quadriplegia. The March 2021 order summary report was reviewed. A physician's order designated as active, dated 08/13/18, documented the resident was to have restorative nursing perform range of motion therapy for both upper and both lower extremities 3 (to) 5 times each week. A review of the March 2021 MAR and TAR found no documentation that restorative therapy had occurred that month. A review of a documentation survey report for March 2021 found no documentation that restorative therapy had occurred that month. It did document the initials NA for the term non applicable had been entered on four dates that month. [...]

Fire safety inspections

5 fire safety citations on file: 2 on July 14, 2023, 3 on April 9, 2021.

Every fire safety citation5 citations
  1. E
    Provide properly protected cooking facilities.
    K 324 · July 14, 2023 · Corrected (the home has a date of correction)
  2. E
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · July 14, 2023 · Corrected (the home has a date of correction)
  3. F
    Establish an Emergency Preparedness Program (EP).
    E 1 · April 9, 2021 · Corrected (the home has a date of correction)
  4. E
    Install corridor and hallway doors that block smoke.
    K 363 · April 9, 2021 · Corrected (the home has a date of correction)
  5. E
    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    K 741 · April 9, 2021 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
July 23, 2024Fine $23,755
January 23, 2024Fine $8,018
January 23, 2024Payment Denial 8 days from February 15, 2024

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeOklahomaUnited States
All nursing staff (RN, LPN and aides)3.603.793.86
Registered nurses0.470.340.69
All nursing staff on weekends3.333.443.42
Nurse aides2.51
Licensed practical nurses0.62
Nursing staff turnover (share who left in a year)60.0%55.5%45.8%
Registered nurse turnover80.0%53.6%42.9%
Administrators who leftnot reported

CMS expects 2.92 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.71 on weekdays and 3.33 on weekends, 10% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 8.8% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.52 in April to June 2025 to 3.60 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.600.473.713.33 8.8%0 of 9042
Oct to Dec 20253.530.383.653.22 4.0%0 of 9243
Jul to Sep 20253.400.373.533.08 4.3%2 of 9245
Apr to Jun 20253.520.323.583.34 6.3%4 of 9139
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Oklahoma, Jan to Mar 20263.790.323.943.422.2%1.6% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeOklahomaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
5.713.613.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
3.31.90.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
10.02.81.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
8.54.73.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
13.21.81.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
10.713.714.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
1.44.74.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
21.817.515.4
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.52.31.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.43.01.8

Owners and operators

Legal business name: MONROE MANOR NURSING, LLC.

NameRoleTypeShareSince
Monroe Manor Nursing, LLC5% or greater direct ownership interestOrganization100%01/01/2023
Rhine, Zvi5% or greater indirect ownership interestIndividual100%01/01/2023
Monroe Manor Nursing, LLCOperational/managerial controlOrganization01/01/2023
Tlc Eretz Management LLCOperational/managerial controlOrganization03/01/2022
Aguirre, AyoOperational/managerial controlIndividual05/20/2025
Mease, DarrellOperational/managerial controlIndividual03/01/2022
Rhine, ZviOperational/managerial controlIndividual03/01/2022
Tlc Eretz Management LLCAdp of the SNFOrganization03/01/2022
Aguirre, AyoAdp of the SNFIndividual05/20/2025
Mease, DarrellAdp of the SNFIndividual03/01/2022
Rhine, ZviAdp of the SNFIndividual03/01/2022

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 9 problems in this area, most recently on September 23, 2024: "Provide safe and appropriate respiratory care for a resident when needed."
  2. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 3 problems in this area, most recently on June 23, 2026: "Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function."
  3. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on August 14, 2024: "Provide and implement an infection prevention and control program."
  4. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on January 30, 2024: "Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.33 hours per resident per day, below the Oklahoma average of 3.44.

Other nursing homes nearby

Oklahoma contacts for a concern about a nursing home

These are the official offices in Oklahoma. NursingHomeClear cannot take or act on complaints.

Common questions

What is Monroe Manor's Medicare star rating?
CMS rates Monroe Manor 2 out of 5 stars overall, with 2 for health inspections, 3 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Monroe Manor get at its last inspection?
5 health deficiencies at the standard inspection on August 14, 2024. The Oklahoma average is 6.4.
Has Monroe Manor been fined?
Yes. CMS lists 2 fines totaling $31,773 in the last three years.
Does Monroe Manor accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Monroe Manor?
CMS lists 11 owners and managers. Legal business name: MONROE MANOR NURSING, LLC.

Sources

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