Home / California / Redlands
350 Terracina Blvd, Redlands, CA 92373 · San Bernardino County · (909) 335-5644
16 certified beds, about 11 residents a day · Non profit - Corporation · Medicare and Medicaid since 1995
CMS Care Compare ratings, data as of September 1, 2026 · CCN 555642 · See it on Medicare.gov · Compare with other homes
At its most recent standard inspection, on December 4, 2025, inspectors cited 5 health deficiencies (the California average is 15.6, the national average 9.2).
None of its 9 health citations since November 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 9 health citations on file.
Inspectors wroteBased on observation, interview, and record review, the facility failed to maintain infection control practices when: 1. Resident 4's Enhanced Barrier Precautions (EBP-an infection control guideline that requires staff to wear a gown and gloves while performing high-contact care activities with all residents who are at higher risk of acquiring or spreading infectious diseases) protocol were not followed in accordance with facility's policy and procedure (P&P). 2. One glucose monitoring (a device used to measure the amount of sugar (glucose) in the blood) device was found visibly soiled with dried white substance while docked (recharged) at the nurse's station. These failures had the potential to spread infectious disease (disease caused by bacteria, viruses, fungi or parasite) to 7 medically compromised residents and staff in the facility.
Inspectors wroteBased on interview and record review, the facility failed to ensure the nursing staff provided treatment appropriately for one of seven sampled resident (Resident 18) when the nursing staff did not check Resident 18's blood glucose (sugar) daily as ordered. This failure resulted in Resident 18 inadequately monitored for blood sugar, which had the potential to cause uncontrolled blood sugar and negatively affect Resident 18's health and safety.
Inspectors wroteBased on observation, interview, and record review, the facility failed to post facility name, and the total number and the actual hours worked per shift for licensed and unlicensed staff daily. This failure resulted in residents, family, and staff being unable to see if the unit is staffed appropriately.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure drugs and biologicals were properly labeled for one of three sampled residents (Resident 7) when the gastrostomy tube (G-Tube-a soft tube placed through the skin directly into the stomach) formula bottle (a bottle premixed medical nutrition formula used for tube feeding to provide calories, proteins and nutrients when a resident cannot eat by mouth is given by the stomach) was not labeled with nurse initials and the water flush bag (a water bag used to deliver scheduled water flushes though the feeding tube to maintain hydration and keep the tube clear) was not labeled with the prescribed rate as required. [...]
Inspectors wroteBased on interview and record review, the facility failed to ensure the successful electronic submission of complete and accurate direct care staffing information was transmitted to Centers for Medicare and Medicaid Service (CMS) for two quarters (May 13, 2025, and August 14, 2025). This failure resulted in the facility not being monitored for any potential staffing issues.
Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure residents were treated with respect and dignity in an environment that enhances quality of life for two of five sampled residents (Residents 55 and 56) when lunch was served in a plastic bag with disposable plastic container and utensils and no placemat, tray or plate were provided. This failure resulted in Residents 55 and 56 not having a place to set their food when eating and having to place some items on the table when preparing their meal to eat which had the potential to negatively impact the residents' mental and psycho-social well-being.
Inspectors wroteBased on interview and record review, the facility failed to ensure the quarterly Resident Assessment Instrument/Minimum Data Set (RAI/MDS- a facility assessment and care planning process used by nursing home staff as required by the Centers of Medicare and Medicaid Services [CMS]) was completed and submitted to CMS in accordance with federal submission timeframes, for one of six reviewed for resident assessment (Resident 1). This failure resulted in inadequate monitoring of progress or decline for Resident 1 and the lack of resident specific information to CMS for payment and quality measure monitoring.
Inspectors wroteBased on observation, interview and record review, the facility failed to follow policy and procedure (P&P) for four of five residents when: 1. Staff failed to perform hand hygiene during medication administration and having direct contact with three residents (Resident 55, 56, and 106). 2. Intravenous (IV-into the vein) tubing was not used according to standards of practice for one resident (Resident 57) when the facilities policy and procedure (P&P) for IV therapy was not updated. These failures had the potential to place patients at a greater risk for spreading of infection from cross-contamination (the transfer of harmful bacteria) causing a preventable bloodstream infection, and negatively impact residents' health and safety.
Inspectors wroteBased on observation, interview, and record review the facility failed to maintain a sanitary kitchen in accordance with professional standards for food safety when: 1. In the kitchen entrance, there was no available hair restraints (such as hair nets and beard restraints) for kitchen staff and visitors to use. 2. Three kitchen staff, who had beards, were not wearing beard restraints while working inside the kitchen. These failures had the potential to cause foodborne illnesses to 8 medically compromised residents who receive food served by the kitchen.
11 fire safety citations on file: 3 on December 4, 2025, 5 on November 8, 2024, 3 on November 16, 2023.
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | California | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | not reported | 4.52 | 3.86 |
| Registered nurses | not reported | 0.67 | 0.69 |
| All nursing staff on weekends | not reported | 4.09 | 3.42 |
| Nurse aides | not reported | ||
| Licensed practical nurses | not reported | ||
| Nursing staff turnover (share who left in a year) | not reported | 36.7% | 45.8% |
| Registered nurse turnover | not reported | 38.1% | 42.9% |
| Administrators who left | not reported |
CMS note on this home's staffing data: The accuracy of the staffing data for this measure could not be validated by CMS.
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 7.22 on weekdays and 5.70 on weekends, 21% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 0.09 in April to June 2025 to 6.78 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 6.78 | 4.25 | 7.22 | 5.70 | 0.0% | 0 of 90 | 11 |
| Oct to Dec 2025 | 7.56 | 4.54 | 7.94 | 6.58 | 0.0% | 0 of 92 | 9 |
| Jul to Sep 2025 | 10.33 | 6.18 | 11.08 | 8.31 | 0.0% | 0 of 92 | 7 |
| Apr to Jun 2025 | 0.09 | 0.00 | 0.10 | 0.08 | 0.0% | 91 of 91 | 6 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| California, Jan to Mar 2026 | 4.36 | 0.59 | 4.52 | 3.97 | 2.3% | 0.5% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.
| Job | Median | Middle half | Employed |
|---|---|---|---|
| California, all employers | |||
| CNAs (nursing assistants) | $22.90 | $22.04 to $26.35 | 110,060 |
| LPNs and LVNs | $38.34 | $35.98 to $45.06 | 82,850 |
| Registered nurses | $67.44 | $58.87 to $83.25 | 338,940 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | California | US |
|---|---|---|---|
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 1.4 | 1.6 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 24.5 | 22.9 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 11.0 | 11.2 | 12.0 |
For a stay to recover after a hospital visit, these are the results CMS publishes for Redlands Community Hospital D/P SNF's Medicare short-stay residents. On returning residents home or to the community, CMS rates it better than the national rate (69.8% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.
69.8% this home
Better than the national rate
US median of homes 51.5% · California: 301 better, 190 worse
Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 73 eligible stays.
9.4% this home
No different from the national rate
US median of homes 10.7% · California: 10 better, 22 worse
Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 71 eligible stays.
5.8% this home
No different from the national rate
US median of homes 7.1% · California: 8 better, 48 worse
Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 42 eligible stays.
17.9% this home
Median of homes: California59.2% · US 56.6%
Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 78 residents counted.
0.0% this home
Median of homes: California0.0% · US 0.0%
Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 87 residents counted.
0.0% this home
Median of homes: California0.6% · US 1.7%
Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 87 residents counted.
98.8% this home
Median of homes: California96.2% · US 98.7%
Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 81 residents counted.
Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.
Legal business name: REDLANDS COMMUNITY HOSPITAL.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Alejandre, Theodore | Corporate director | Individual | 04/01/2018 | |
| Beemer, Richard | Corporate director | Individual | 04/01/2011 | |
| Contreras, Yolanda | Corporate director | Individual | 04/01/2010 | |
| Emmerson, Willilam | Corporate director | Individual | 01/04/2024 | |
| Hatfield, William | Corporate director | Individual | 04/01/2001 | |
| Hodges, Robert | Corporate director | Individual | 04/01/1997 | |
| Huynh, Klemens | Corporate director | Individual | 01/01/2022 | |
| Jones, Walter | Corporate director | Individual | 01/04/2024 | |
| Martinez, Jeffrey | Corporate director | Individual | 04/01/2021 | |
| McBride, Gary | Corporate director | Individual | 04/06/2023 | |
| Racadio, Sam | Corporate director | Individual | 04/01/2012 | |
| Salvesen, Kathleen | Corporate director | Individual | 04/01/2005 | |
| Snodgress, Carol | Corporate director | Individual | 04/01/2013 | |
| Stange, Della | Corporate director | Individual | 04/02/2023 | |
| Umeda, Alvin | Corporate director | Individual | 04/01/2006 | |
| Waner, Neal | Corporate director | Individual | 04/01/2017 | |
| Weisser, Stanley | Corporate director | Individual | 04/01/2002 | |
| Holmes, James | Corporate officer | Individual | 07/01/1988 | |
| Mok, Michelle | Corporate officer | Individual | 02/01/2015 | |
| Sexton, Todd | Corporate officer | Individual | 07/01/2021 | |
| Stange, Della | Corporate officer | Individual | 06/12/2023 | |
| Thunell, Adam | Corporate officer | Individual | 01/12/2026 | |
| Volsch, Joyce | Corporate officer | Individual | 06/13/2022 | |
| Zirkle, Karen | Corporate officer | Individual | 09/01/2019 | |
| Redlands Community Hospital | Operational/managerial control | Organization | 06/30/1995 | |
| Mok, Michelle | Operational/managerial control | Individual | 02/01/2015 | |
| Pai, Shantharam | Operational/managerial control | Individual | 10/01/2022 | |
| Sexton, Todd | Operational/managerial control | Individual | 07/01/2021 | |
| Stange, Della | Operational/managerial control | Individual | 04/02/2023 | |
| Thunell, Adam | Operational/managerial control | Individual | 01/12/2026 | |
| Volsch, Joyce | Operational/managerial control | Individual | 06/13/2022 | |
| Zirkle, Karen | Operational/managerial control | Individual | 09/01/2019 | |
| Redlands Community Hospital | Adp of the SNF | Organization | 06/30/1995 | |
| Mok, Michelle | Adp of the SNF | Individual | 02/01/2015 | |
| Pai, Shantharam | Adp of the SNF | Individual | 10/01/2022 | |
| Sexton, Todd | Adp of the SNF | Individual | 07/01/2021 | |
| Stange, Della | Adp of the SNF | Individual | 04/02/2023 | |
| Thunell, Adam | Adp of the SNF | Individual | 01/12/2026 | |
| Volsch, Joyce | Adp of the SNF | Individual | 06/13/2022 | |
| Zirkle, Karen | Adp of the SNF | Individual | 09/01/2019 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Chosen from this home's own inspection record.
Licensed assisted living homes in the same town or within 5 miles, each with its California inspection record.
These are the official offices in California. NursingHomeClear cannot take or act on complaints.