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Rest Haven Health Care Center

1800 South Ingram, Sedalia, MO 65301 · Pettis County · (660) 827-0845

86 certified beds, about 61 residents a day · For profit - Corporation · Medicare and Medicaid since 2016

CMS abuse icon: cited for abuse in a recent inspection Certified for Medicaid Certified for Medicare
Overall
1 of 5
Health inspections
2 of 5
Staffing
1 of 5
Quality measures
1 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 265854 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on March 6, 2025, inspectors cited 13 health deficiencies (the Missouri average is 11.4, the national average 9.2).

Of 37 health citations since December 2022, 2 were rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).

CMS lists 2 fines totaling $30,533 in the last three years; the largest was $16,153, and the latest is dated May 12, 2026.

Nurses and nurse aides worked 1.72 hours per resident per day, against 3.43 across Missouri and 3.86 nationally. Registered nurses accounted for 0.26 of those hours.

68.5% of nursing staff left within the year CMS measured (Missouri average 56.0%).

CMS links it to Reliant Care Management, an affiliated group of 34 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 37 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
1J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
7D
16E
7F
Potential for minimal harm
0A
0B
5C
May 12, 2026Complaint inspection · 2 citations
  1. G
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on observation, interviews and record review, facility staff failed to ensure one resident (Resident #1) remained free from accidents, when Licensed Practical Nurse (LPN) A heated water in a microwave and gave it to the resident, the resident spilled the hot water on him/herself, which resulted in a burn injury to the resident's legs. Facility staff failed to prevent one resident (Resident #2) from falling, when staff assisted the resident with one staff member and rolled the resident to his/her side during care and the resident fell from his/her bed. The facility's census was 53. The administrator was notified on 05/12/26 of past Non-Compliance which occurred on 05/08/26. [...]
  2. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on interviews and record review, facility staff failed to maintain professional standards of care, when Licensed Practical Nurse (LPN) A administered treatment to one resident's (Resident #1's) burn injury, without obtaining an order from the physician. The facility's census was 53. The administrator was notified on 05/12/26 of past Non-Compliance which occurred on 05/08/26. On 05/07/26, staff were in-serviced on when to notify management of incidents, and to always obtain an order from the physician for treatments, and on 05/08/26, LPN A was in-serviced and counseled on when to obtain orders from the physician for a treatment. 1. Review of the facility's Transcription of Orders/Following Physician's Orders policy, dated 05/18/24, showed the purpose is to ensure that all physician's orders are followed. 2. [...]
January 6, 2026Complaint inspection · 2 citations
  1. J
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · Immediate jeopardy to resident health or safety, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on interview and record review, facility staff failed to ensure one resident (Resident #1) remained free from sexual abuse, when staff found Certified Nurse Assistant (CNA) A in the resident's bed with his/her pants around his/her ankles, resident's pants and underwear off. CNA A admitted he/she sexually assaulted the resident. The facility census was 62. The administrator was notified on 01/06/26 of a past non-compliance immediate jeopardy (IJ) which occurred on 01/04/26. The administrator immediately began an investigation and began in-servicing all staff on abuse and neglect who were on duty and continued in-servicing staff not on duty prior to their shifts. The IJ was corrected on 01/04/26. 1. [...]
  2. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) February 16, 2026
    Inspectors wroteBased on observation, interview and record review, facility staff failed to store food in a manner to prevent potential contamination and outdated use. Facility staff failed to ensure the dish washing machine operated according to manufacturer's instructions to adequately prevent cross contamination of kitchen wares. Facility staff failed to perform hand hygiene as often as necessary, using approved techniques, to prevent cross-contamination. The census was 64.1. Review of the facility's Resident Food: Storage and Sharing policy, revised 09/16/2024, showed the purpose of the policy is to ensure resident food storage is safe with sanitary storage, handling and consumption. Review showed food items will be dated after opening and prepared food that is dated three days after it is placed in the refrigerator will be discarded. [...]
March 6, 2025Standard inspection, Complaint inspection · 13 citations
  1. F
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) April 11, 2025
    Inspectors wroteBased on observation, interview, and record review, facility staff failed to use appropriate infection control procedures to prevent the spread of bacteria or other infectious causing contaminants when facility staff failed change and/or store oxygen and nebulizer tubing in a manner to prevent the spread of bacteria for three residents (Resident #1, #18, and #35) out of three sampled residents. Facility staff failed to maintain proper infection control practices for three residents (Resident # 13, #18 and #25) out of four sampled residents catheters. Facility staff failed to perform appropriate hand hygiene, and glove changes during wound care for one resident (Resident #2) out of two sampled residents. [...]
  2. F
    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    F882 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) April 11, 2025
    Inspectors wroteBased on interview and record review, the facility staff failed to designate one or more individuals with specialized training in Infection Prevention and Control (IPC) as the Infection Preventionist (IP) for the facility's infection prevention and control program. The census was 52. 1. Review of the facility's Infection Preventionist Policy, revised 03/05/2025, showed the facility will employ one or more qualified individuals with responsibility for implementing the facility's infection prevention and control program. 2. During an interview on 03/05/25 at 2:43 P.M., the Chief Nursing Director said they do not currently have an infection preventionist (IP). He/She said the Assistant Director of Nursing (ADON) is working on getting certified. During an interview on 03/06/25 at 7:10 A.M., the Director of Nursing (DON) said they do not currently have an IP. [...]
  3. E
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 11, 2025
    Inspectors wroteBased on observation, interview and record review, facility staff failed to provide a comfortable, safe, and homelike environment for residents, when staff failed to maintain walls, floors, bathrooms, and the building structure of resident occupied rooms and common areas. The facility census was 52. 1. Review of the facility's Safe and Homelike Environment policy, dated 06/0524 showed: - In accordance with residents' rights, the facility will provide a safe, clean, comfortable and homelike environment, allowing the resident to use his or her personal belongings to the extent possible. This includes ensuring the resident can receive care and services safely and that the physical layout of the facility maximizes resident independence and does not pose a safety risk; [...]
  4. E
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 11, 2025
    Inspectors wroteBased on observation, interview and record review, facility staff failed to develop a comprehensive person-centered care plan to meet the resident's medical, nursing, mental and psychosocial needs for eight residents (Resident #1, #2, #9, #12, #18, #25, #45 and #258) out of 12 sampled residents. The facility's census was 52. 1. Review of the Facility's Comprehensive Care Plans policy, dated 10/31/24, showed: -It is the policy of this facility to develop and implement a comprehensive person-centered care plan or each resident, consistent with resident rights, that include measurable objectives and time frames to meet a resident's medical, nursing, and mental and psychosocial needs that are identified in the resident's comprehensive assessment; -Resident specific interventions that reflect the reisdent's needs and preferences. 2. [...]
  5. E
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 11, 2025
    Inspectors wroteBased on observation, interview, and record review, facility staff failed to provide services to meet professional standards when staff failed to document and obtain orders for hospice services on two (Resident #18 and #45) of three residents who receive hospice services, to obtain orders for an indwelling catheter for three(Resident #12, #13, and #18) out of three sampled residents, failed to document weekly skin assessments for three (Resident #9, #12, and #13) of six sampled residents and failed to document a smoking assessment on one (Resident #9) of five residents who smoked. The facility census was 52. 1. Review of the Coordination of Hospice Services policy, dated 05/18/24, showed the policy did not contain direction to obtain a physician order for hospice. Review of the facility's Indwelling and Suprapubic Catheter Use and Removal policy, dated 06/26/24, showed: [...]
  6. E
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 11, 2025
    Inspectors wroteBased on observation, interview, and record review, facility staff failed to provide care to meet basic hygiene needs for five sampled residents (Resident #11, #12, #13, #27, and #42,). The facility census was 52. 1. Review of the facility's Activities of Daily Living (ADL) policy, dated 05/18/24, showed: -The facility will, based on the resident's comprehensive assessment and consistent with the resident's needs and choices, ensure a resident's abilities in ADL's do not deteriorate unless deterioration is unavoidable; -Care and services will be provided for the following ADL's, toileting, bathing, dressing, grooming and oral care. Review of the facility's Resident Showers policy, dated 06/26/24, showed: -It is the practice of this facility to assist residents with bathing to maintain proper hygiene, stimulate circulation and help prevent skin issues as per standards of practice; [...]
  7. E
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 11, 2025
    Inspectors wroteBased on observation, interview, and record review, facility staff failed to lock medication carts when unattended and failed to safely store hazardous materials in a manner to prevent accidents in two of three shower rooms. The facility census was 52. 1. Review of the facility's Medication Storage policy, dated 05/18/24, showed: -All drugs and biologicals will be stored in locked compartments (i.e., medication carts, cabinets, drawers, refrigerators, medication rooms) under proper temperature controls; -During a medication pass, medications must be under the direct observation of the person administering medications or locked in the medication storage area/cart. 2. Observation on 03/03/25 at 11:28 A.M., showed the medication cart at the nurse station unlocked and unattended. Observation showed residents in the hall near the nurses station. [...]
  8. E
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    F725 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) April 11, 2025
    Inspectors wroteBased on observation, interview and record review, the facility failed to provide services by sufficient numbers of nurse aides to provide nursing care to eight of 14 sampled residents (Resident #11, #12, #13, #25, #27, #31, #33, and #42) to ensure care and comfort of residents daily needs. The facility census was 52. 1. Review of the resident council meeting notes for December 2024, January 2025, and February 2025, showed the residents expressed concern for lack of staff, staff not answering call lights at night, staff not making the beds, night shift working with only one nurse for the entire building, not receiving ice water every shift and not enough aides to work on the 100 hall. Review of the facility's nurse staff punch detail dated 02/17/25 through 03/05/25 showed: -One licensed nurse and one certified nurse aide (CNA) on duty from 10:49 P.M. to 5:43 A.M. [...]
  9. E
    Ensure medication error rates are not 5 percent or greater.
    F759 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 11, 2025
    Inspectors wroteBased on observation, interview, and record review, facility staff failed to maintain a medication error rate of less than 5% out of 52 opportunities observed, 28 errors occurred, resulting in a 53.85% error rate, which affected three residents (Resident #4, #12, and #258) out of seven sampled residents. The facility census was 52. 1. Review of the Facility's Medication Administration policy, revised 06/26/24, showed: -General medication administration process: -Ensured that the six rights of medication administration are followed: -Right time; -Compare medication source (bubble pack, vial, etc.) with Medication Administration Record (MAR) to verify resident name, medication name, form, dose, route, and time; -Administer within 60 minutes prior to or after scheduled time unless otherwise ordered by the physician. 2. [...]
  10. E
    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
    F838 · Administration · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 11, 2025
    Inspectors wroteBased on record review and interview, facility staff did not conduct and document a thorough facility-wide assessment to determine what resources are necessary to care for residents during both day-to-day operations and emergencies. The facility census was 52. 1. Review of the facility's Facility Assessment Policy and Tool, dated 06/29/2023, showed: -The facility must update the Facility Assessment monthly and as necessary whenever there is, or the facility plans for, any change that would require a substantial modification to any part of the assessment; [...]
  11. D
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    F698 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 11, 2025
    Inspectors wroteBased on observation, interview, and record review, facility staff failed to provide thorough orders, monitoring, and ongoing communication with the dialysis (a treatment that cleans the blood when the kidneys fail to function properly) clinic for one of one resident (Resident #48). The facility census was 52. 1. Review of the facility's Dialysis policy, dated 03/18/22, showed the following: -Ongoing assessment of the resident's condition and monitoring for complications before and after dialysis treatments received at a certified dialysis facility; -Ongoing assessment and oversight of the resident before and after dialysis treatments; -Ongoing communication and collaboration with the dialysis clinic, regarding dialysis care and services; a. Coordination of physician services between the nursing facility and dialysis facility. [...]
  12. D
    Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.
    F728 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 11, 2025
    Inspectors wroteBased on interview and record review, facility staff failed to ensure four out of six nurse aides ((NA) NA C, NA D, NA E, NA F) completed the nurse aide training program within four months of their employment in the facility. The facility census was 52. 1. Review of the facility's Nurse Aide Training policy, dated 05/18/24, showed the policy did not contain NA completion timeline or how to proceed if NA goes beyond the 120 day requirement. Review of the facility's Active Employee list showed: -NA C hired 04/03/24; -NA D hired 07/26/24; -NA E hired 08/30/24; -NA F hired 09/12/24; During an interview on 03/04/25 at 10:00 A.M., NA D said he/she has been working on the floor as an aide for eight months and has not been able to pass the testing required to become certified. He/She has to wait for certified staff or nurses to assist residents with care needs. [...]
  13. C
    Implement a program that monitors antibiotic use.
    F881 · Infection Control · No actual harm, potential for minimal harm, widespread · Corrected (the home has a date of correction) April 11, 2025
    Inspectors wroteBased on interview and record review, facility staff failed to implement an Antibiotic Stewardship Program with antibiotic use protocols and a system to monitor and track antibiotic use within the facility. The facility census was 52. 1. Review of the facility's Antibiotic Stewardship Program policy, revised 06/29/23, showed to optimize antibiotic use in our home and reduce unnecessary use of laboratory tests and antibiotics using a systematic approach: -The Antibiotic Stewardship Program (ASP) will comply with state and federal laws and regulations; -The ASP will be run by the facility Antibiotic Steward, who will lead the Antibiotic Stewardship Team (AST). At a minimum, the AST will be comprised of the Director of Nursing (DON), a nurse with administrative duties, and a charge nurse; [...]
April 25, 2024Standard inspection, Complaint inspection · 12 citations
  1. F
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) May 30, 2024
    Inspectors wroteBased on interview and record review, facility staff failed to review and revise care plans after falls for four residents (#4, #24, #36 and #47) of twelve sampled residents. Staff failed to invite residents to their care conference for two residents (#32 and #35) of twelve sampled of residents. The facility census was 45. 1. Review of the facility's policy titled, Care Plans, Comprehensive Person Centered, revised 10/2016, showed: -A comprehensive, person-centered care plan that includes measurable objectives and timetables to meet the resident's physical, psychosocial, and functional needs is developed and implemented for each resident; -The care plan intervention is derived from a thorough analysis of the information gathered as part of the comprehensive assessment; [...]
  2. F
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    F727 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) May 30, 2024
    Inspectors wroteBased on interview and record review, facility staff failed to provide the services of a Registered Nurse (RN), for at least eight consecutive hours per day, seven days a week. The facility census was 45. 1. Review of the facility's policies showed the facility did not provide a policy for RN coverage. 2. Review of the facility's RN staff schedule, dated October 2023, showed the facility did not have an RN in the building for the dates of: -Sunday 10/01/23; -Saturday 10/14/23; -Sunday 10/15/23; -Saturday 10/28/23; -Sunday 10/29/23. 3. Review of the facility's RN staff schedule, dated November 2023, showed the facility did not have an RN in the building for the dates of: -Saturday 11/04/23; -Sunday 11/05/23; -Saturday 11/25/23; -Sunday 11/26/23. 4. Review of the facility's RN staff schedule, dated December 2023, showed the facility did not have an RN in the building for the dates of: [...]
  3. F
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) May 30, 2024
    Inspectors wroteBased on observation, interview and record review, facility staff failed to keep residents medical record accessible and systematically organized in accordance with accepted professional standards for 23 residents (Resident #1, #4, #7, # 9, #13, #14, #17, #21, #23, #24, #26, #28, #31, #32, #35, #36, #37, #40, #41, #44, #47, #48, and #351) out of 23 sampled residents. The facility census was 45. 1. Review of sampled Resident #1, #4, #7, #9, #13, #14, #17, #21, #23, #24, #26, #28, #31, #32, #35, #36, #37, #40,# 41, #44, #47, #48, and #351 medical records showed the medical records for the following areas not accessible for: -Falls; -Skin assessments; -Wound documentation; -Labs; -Gradual Dose Reductions (GDR); -Pharmacy Recommendations; -Immunization Records. [...]
  4. E
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) May 30, 2024
    Inspectors wroteBased on interviews and record review, facility staff failed to notify one resident's (Resident #26) representative in a timely manner after a report of potential abuse for one resident (Resident #1) out of twelve sampled residents. The facility census was 45. 1. Review of the facility's policy titled, Abuse Reporting and Investigation, undated, showed if a suspected and/or witnessed account of abuse is reported, such as physical, emotional, sexual, or major injury of unknown origin any of these must be reported to the Administrator, as well as the Director of Nursing (DON), the residents representative, doctor, and the State Agency as immediately but no longer than two hours after suspected incident. 2. Review of Resident #26's Quarterly Minimum Data Set (MDS), a federally mandated assessment tool, dated 04/07/24, showed staff assessed the resident as: -Severe cognitive impairment; [...]
  5. E
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 30, 2024
    Inspectors wroteBased on record review and interview, facility staff failed to document an accurate Minimum Data Set (MDS) assessment (a federally mandated assessment instrument) when staff coded three (Resident #7, #23, and #40) of three sampled residents took an anticoagulant medication (medication used to thin the blood) when the residents were not prescribed an anticoagulant medication. The facility census was 45. 1. Review of the facility's MDS completion and submission timeframes policy, dated 2010, did not contain direction for coding the MDS assessment. Review of the Resident Assessment Instrument (RAI) manual, dated October 2023, showed: Do not code antiplatelet medications such as aspirin/extended release or clopidogrel (antiplatelet) as an anticoagulant. 2. Review of Resident #7's Quarterly MDS, dated [DATE], showed the MDS coded for use of an anticoagulant in the 7-day lookback period. [...]
  6. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) May 30, 2024
    Inspectors wroteBased on observation, interview, and record review, facility staff failed to ensure multi-dose medications contained an open date and/or resident name, dispose of expired medications, and failed to store only medications in the medication storage refridgerator. The facility census was 45. 1. Review of the facility's Storage of Medication policy, revised 04/2007, showed facility staff were directed as follows: -Drugs and biologicals shall be stored in the packaging, containers or other dispensing systems in which they are received; -Drug containers which have missing, incomplete, improper, or incorrect labels shall be returned to the pharmacy for proper labeling before storing; -The facility shall not use discontinued, outdated, or deteriorated drugs or biologicals. All such drugs shall be returned to the dispensing pharmacy or destroyed; [...]
  7. D
    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
    F585 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 30, 2024
    Inspectors wroteBased on interview and record review, facility staff failed to provide one resident (Resident # 32) out of one sampled resident with an appropriate follow-up plan/resolution in response to his/her grievances within 72 hours. The facility census was 45. 1. Review of the facility's policy titled, Resident Concerns and Grievances Policy and Procedures, undated, showed staff were directed to: -Responsed to resident/family shall be made as soon as possible and preferably immediately. Actions taken to resolve the complaint shall be made within 72 hours from the time the Concern/Grievance From was received; -Responsed may be written or verbal, depending on the situation. A Resident/family concern/grievance form is available; -Section three of the form is to be completed by the employee designated to ensure satisfaction with the resolution of complaints; [...]
  8. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) May 30, 2024
    Inspectors wroteBased on interviews and record review, facility staff failed to report an allegation of physical and verbal abuse to the Department of Health and Senior Services (DHSS) for one resident (Resident #26) within the two hour timeframe. The facility census was 45. 1. Review of the facility's policy, Abuse Reporting and Investigation, undated, showed staff if a suspected and/or witnessed account of abuse is reported, such as physical, emotional, sexual, or major injury of unknown origin any of these must be reported to the administrator, as well as the Director of Nursing (DON), the residents representative, doctor, and the State Agency immediately but no longer than two hours after suspected incident. 2. Review of Resident #26's Quarterly Minimum Data Set (MDS), a federally mandated assessment tool, dated 04/07/24, showed staff assessed the resident with severe cognitive impairment. [...]
  9. D
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    F803 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 30, 2024
    Inspectors wroteBased on observation, interview and record review, facility staff failed to serve food in accordance with the nutritionally calculated menus and standardized recipes when facility staff failed to provide the correct portion sizes to three residents (Residents #4, #31, and #44) of three residents sampled who received pureed food items. The census was 45. 1. Review of the facility's policies, showed the policies did not contain instructions for staff to prepare multiple portions of pureed food items. Review of the standardized menu for Week Four, Day Three showed residents receiving pureed food items were to receive one # 10 (3.2 ounces) scoop of beef stroganoff, one #8 (four ounces) scoop of egg noodles, one #10 scoop of green beans, one #10 scoop of sweet dinner roll, one #16 (two ounces) scoop of gooey butter bar and a beverage. [...]
  10. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 30, 2024
    Inspectors wroteBased on observation, interview, and record review, facility staff failed to perform appropriate hand hygiene and glove changes during incontinence care for one (Resident #14) out of one sampled resident. Facility staff failed to perform appropriate hand hygiene and glove changes during catheter care for two (Resident #4 and #36) out of two sampled residents. Facility staff failed to perform appropriate hand hygiene and glove changes during wound care for one (Resident #44) out of two sampled residents. The facility census was 45. 1. Review of the facility's policy titled, Standard Precautions, undated, showed staff are directed to: -Wash hands after touching blood, body fluids, secretions, excretions, and contaminated items, whether or not gloves are worn; [...]
  11. C
    Maintain 15 months of resident assessments in the resident's active clinical record.
    F639 · Resident Assessment and Care Planning · No actual harm, potential for minimal harm, widespread · Corrected (the home has a date of correction) May 30, 2024
    Inspectors wroteBased on interview and record review facility staff failed to maintain fifteen (15) months of Minimum Data Set (MDS), a federally mandated resident assessment tool, assessments in the resident's active record for eight (Resident #1, #7, #13, #17, #23, #24, #26, and #32) of eight of sampled residents who were admitted greater than 15 months. The census was 54. 1. Review of the facility's MDS completion and submission timeframes policy dated 2010, showed the policy did not contain direction for maintaining MDS assessments. Review of the Resident Assessment Instrument (RAI) manual, dated October 2023, showed that a nursing home must maintain all resident assessments completed within the previous 15 months in the resident's active record and use the results of the assessments to develop, review, and revise the resident's comprehensive plan of care. 2. Review of #1's medical record showed: [...]
  12. C
    Post nurse staffing information every day.
    F732 · Nursing and Physician Services · No actual harm, potential for minimal harm, widespread · Corrected (the home has a date of correction) May 30, 2024
    Inspectors wroteBased on observation, interview, and record review, facility staff failed to complete or post required nurse staffing information in an area readily accessible to residents and visitors. The facility census was 45. 1. Review of the facility's policy titled, Posting Direct Care Daily Staffing Numbers, revised 7/2016, showed within two hours of the beginning of each shift, the number of Licensed Nurses (Registered nurses, Licensed practical nurses, and Licensed vocational nurses) and the number of unlicensed nursing personnel (certified nurse aides) directly responsible for resident care will be posted in a prominent location (accessible to residents and visitors) and in a clear and readable format. Observation on 4/22/25 3:32 P.M., showed facility staff did not display the nurse staff posting sheet in an area readily accessible to residents and visitors. [...]
December 9, 2022Standard inspection · 8 citations
  1. F
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) January 20, 2023
    Inspectors wroteBased on interview and record review, the facility staff failed to develop and implement policies and procedures for the inspection, testing, and maintenance of the facility water systems to inhibit the growth of waterborne pathogens and reduce the risk of an outbreak of Legionnaire's Disease (LD). The facility census was 39. 1. Review of the Centers for Medicare and Medicaid Services (CMS) Survey and Certification (S&C) letter 17-30, dated 06/02/17 and revised on 06/09/17; showed: -The bacterium Legionella can cause a serious type of pneumonia called LD in persons at risk. Those at risk include persons who are at least [AGE] years old, smokers, or those with underlying medical conditions such as chronic lung disease or immunosuppression. [...]
  2. E
    Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
    F636 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) January 20, 2023
    Inspectors wroteBased on interview and record review, the facility staff failed to complete the required Minimum Date Sets (MDS), a federally mandated resident assessment, within the required timeframe for four sampled residents (Resident #9, #16, #26 and #39). Facility census was 39. 1. Review of the Resident Assessment Instrument (RAI) manual version 3.0 RAI OBRA-required Assessment Summary showed assessment time frames as follows: -admission (Comprehensive) MDS completion date no later than 14th calendar day of the resident's admission; -Annual (Comprehensive) MDS completion date no later than assessment reference date (ARD) + 14 calendar days; -Quarterly (Non-Comprehensive) MDS completion date not later than ARD + 14 calendar days; -Quarterly assessment for a resident must be completed at least every 92 days following the previous OBRA assessment of any type. 2. [...]
  3. E
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) January 20, 2023
    Inspectors wroteBased on observation, interview, and record review, facility staff failed to provide care to meet basic hygiene needs for three sampled residents (Resident #2, #9, and #32). The facility census was 39. 1. Review of the facility's Bath, Showers/Tub Policy, revised February 2018, showed the purpose of this procedure are to promote cleanliness, provide comfort to the resident and to observe the condition of the resident's skin; Documentation: -Date and time shower/bath was performed; -Name and title of the individual who assisted the resident with the shower/tub bath; -Assessment data during the shower/tub bath; -How the resident tolerated; -If the resident refused the shower/tub bath, the reason(s). Reporting: -Notify the supervisor if the resident refuses the shower/tub bath. 2. [...]
  4. E
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    F700 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) January 20, 2023
    Inspectors wroteBased on observation, interview and record review, facility staff failed to complete the side rail/bed rail risk of entrapment assessment, complete initial and/or annual entrapment assessments, and/or obtain consent for the use of side rails for five sampled residents (Residents #2, #15 #21 #25, #26). The facility census was 39. 1. Review of the Facility's Bed Rails Policy, revised 12/16, showed staff are directed as follows: -The purpose of these guidelines are to ensure the safe use of side rails as resident mobility aids and to prohibit the use of side rails as restrains unless necessary to treat a resident's medical symptoms. General Guidelines: -An assessment will be made to determine the resident's symptoms, risk of entrapment and reason for using bed rails. When used for mobility or transfer, an assessment will include a review of the resident's: a. Bed mobility; b. [...]
  5. E
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) January 20, 2023
    Inspectors wroteBased on interview and record review, facility staff failed to perform Gradual Dose Reductions (GDRs) on psychotropic medications required for two residents (Resident #11 and #22) and failed to ensure that as needed (PRN) psychotropic medication orders were limited to 14 days unless specific duration and clinical rationale were provided for four sampled residents (Resident #14, #16, #21, and #25). The facility census was 39. 1. Review of the facility's Drug Reduction policy, undated, showed the following: -Resident who use antipsychotics drugs must receive a gradual drug reduction, unless clinically contraindicated in an effort to discontinue the use of such drugs; -When a drug reduction program has been implemented, such information shall be entered on the resident's plan of care to ensure that such reduction is closely monitored by the staff; [...]
  6. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) January 20, 2023
    Inspectors wroteBased on observation, interview, and record review, the facility staff failed to store controlled medications (medications which fall under United States Drug Enforcement Agency (DEA) Schedules II-V, have a potential for abuse, and may lead to physical or psychological dependence) in a separately locked, permanently affixed compartment and failed to discard expired medications. The facility census was 39. 1. Review of the facility's Storage of Medication policy, undated, showed all controlled substances are stored under double-lock and key. Observation on 12/7/22 at 11:18 A.M., showed the locked medication storage room contained the following medication in an unlocked refrigerator: - One 30 milliliter (ml) bottle of Lorazepam (a controlled medication) 2 milligram (mg)/ml concentrate in a plastic see through box closed with a numbered, unbroken, plastic tamper seal; [...]
  7. C
    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
    F623 · Resident Rights · No actual harm, potential for minimal harm, widespread · Corrected (the home has a date of correction) January 20, 2023
    Inspectors wroteBased on interview and record review, the facility staff failed to provided in writing the transfer/discharge notice to the resident and/or the resident's representative for four sampled residents (Resident #4, #11 #16, and #25). The facility census was 39. 1. Review of the facility's Transfer or Discharge Notice policy, dated 12/2016, showed facility staff are directed as follows: -Under the following circumstances, the notice will be given as soon as it is practicable but before the transfer or discharge: -The transfer is necessary for the resident's welfare and the resident's needs cannot be met in the facility; -An immediate transfer or discharge is required by the resident's urgent medical needs; -The resident and/or representative (sponsor) will be notified in writing of the following information: -The reason for the transfer or discharge; [...]
  8. C
    Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
    F882 · Infection Control · No actual harm, potential for minimal harm, widespread · Corrected (the home has a date of correction) January 20, 2023
    Inspectors wroteBased on interview and record review, the facility staff failed to designate one or more individuals with specialized training in Infection Prevention and Control (IPC) as the Infection Preventionist (IP) for the facility's infection prevention and control program. The census was 39. Review of the Center for Disease Control (CDC)'s Preparing for COVID-19 in Nursing Homes policy, updated on 11/20/20, showed facilities should assign at least one individual with training in IPC to provide on-site management of their COVID-19 prevention and response activities, because of the breadth of activities for which an IPC program is responsible, including developing IPC policies and procedures, performing infection surveillance, providing competency-based training of health care providers (HCP), and auditing adherence to recommended IPC practices. [...]

Fire safety inspections

40 fire safety citations on file: 13 on March 6, 2025, 10 on April 25, 2024, 17 on December 9, 2022.

Every fire safety citation40 citations
  1. F
    Establish an Emergency Preparedness Program (EP).
    E 1 · March 6, 2025 · Corrected (the home has a date of correction)
  2. F
    Install emergency lighting that can last at least 1 1/2 hours.
    K 291 · March 6, 2025 · Corrected (the home has a date of correction)
  3. F
    Have properly installed hallway dispensers for alcohol-based hand rub.
    K 325 · March 6, 2025 · Corrected (the home has a date of correction)
  4. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · March 6, 2025 · Corrected (the home has a date of correction)
  5. F
    Have simulated fire drills held at unexpected times.
    K 712 · March 6, 2025 · Corrected (the home has a date of correction)
  6. F
    Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    K 914 · March 6, 2025 · Corrected (the home has a date of correction)
  7. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · March 6, 2025 · Corrected (the home has a date of correction)
  8. F
    Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
    K 926 · March 6, 2025 · Corrected (the home has a date of correction)
  9. E
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · March 6, 2025 · Corrected (the home has a date of correction)
  10. E
    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    K 521 · March 6, 2025 · Corrected (the home has a date of correction)
  11. E
    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    K 741 · March 6, 2025 · Corrected (the home has a date of correction)
  12. E
    Have power receptacles that are properly grounded.
    K 912 · March 6, 2025 · Corrected (the home has a date of correction)
  13. E
    Ensure proper usage of power strips and extension cords.
    K 920 · March 6, 2025 · Corrected (the home has a date of correction)
  14. F
    Conduct risk assessment and an All-Hazards approach.
    E 6 · April 25, 2024 · Corrected (the home has a date of correction)
  15. F
    Establish procedures for tracking staff and patients during an emergency.
    E 18 · April 25, 2024 · Corrected (the home has a date of correction)
  16. F
    Establish policies and procedures for volunteers.
    E 24 · April 25, 2024 · Corrected (the home has a date of correction)
  17. F
    Follow proper procedures when the fire alarm was out of service for more than 4 hours.
    K 346 · April 25, 2024 · Corrected (the home has a date of correction)
  18. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · April 25, 2024 · Corrected (the home has a date of correction)
  19. F
    Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
    K 354 · April 25, 2024 · Corrected (the home has a date of correction)
  20. F
    To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    K 761 · April 25, 2024 · Corrected (the home has a date of correction)
  21. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · April 25, 2024 · Corrected (the home has a date of correction)
  22. E
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · April 25, 2024 · Corrected (the home has a date of correction)
  23. E
    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    K 521 · April 25, 2024 · Corrected (the home has a date of correction)
  24. F
    Develop and maintain an Emergency Preparedness Program (EP).
    E 4 · December 9, 2022 · Corrected (the home has a date of correction)
  25. F
    Establish roles under a Waiver declared by secretary.
    E 26 · December 9, 2022 · Corrected (the home has a date of correction)
  26. F
    Establish staff and initial training requirements.
    E 37 · December 9, 2022 · Corrected (the home has a date of correction)
  27. F
    Meet other general requirements.
    K 100 · December 9, 2022 · Corrected (the home has a date of correction)
  28. F
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · December 9, 2022 · Corrected (the home has a date of correction)
  29. F
    Install emergency lighting that can last at least 1 1/2 hours.
    K 291 · December 9, 2022 · Corrected (the home has a date of correction)
  30. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · December 9, 2022 · Corrected (the home has a date of correction)
  31. F
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · December 9, 2022 · Corrected (the home has a date of correction)
  32. F
    Install smoke barrier doors that can resist smoke for at least 20 minutes.
    K 374 · December 9, 2022 · Corrected (the home has a date of correction)
  33. F
    Have simulated fire drills held at unexpected times.
    K 712 · December 9, 2022 · Corrected (the home has a date of correction)
  34. F
    To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    K 761 · December 9, 2022 · Corrected (the home has a date of correction)
  35. F
    Meet requirements for the installation and maintenance of electrical systems.
    K 911 · December 9, 2022 · Corrected (the home has a date of correction)
  36. F
    Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    K 914 · December 9, 2022 · Corrected (the home has a date of correction)
  37. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · December 9, 2022 · Corrected (the home has a date of correction)
  38. F
    Have proper medical gas storage and administration areas.
    K 923 · December 9, 2022 · Corrected (the home has a date of correction)
  39. F
    Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.
    K 926 · December 9, 2022 · Corrected (the home has a date of correction)
  40. E
    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    K 741 · December 9, 2022 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
May 12, 2026Fine $14,380
January 6, 2026Fine $16,153

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeMissouriUnited States
All nursing staff (RN, LPN and aides)1.723.433.86
Registered nurses0.260.460.69
All nursing staff on weekends1.333.013.42
Nurse aides1.08
Licensed practical nurses0.37
Nursing staff turnover (share who left in a year)68.5%56.0%45.8%
Registered nurse turnover50.0%47.8%42.9%
Administrators who left1

CMS expects 4.76 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 1.87 on weekdays and 1.33 on weekends, 29% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 2.84 in April to June 2025 to 1.72 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20261.720.261.871.33 0.0%0 of 9061
Oct to Dec 20252.080.332.211.76 0.0%3 of 9261
Jul to Sep 20252.810.432.972.42 0.0%0 of 9262
Apr to Jun 20252.840.343.012.42 0.0%0 of 9157
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Missouri, Jan to Mar 20263.340.403.502.933.9%1.1% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeMissouriUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
33.118.113.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.41.10.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
1.42.31.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
1.84.13.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.02.21.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
29.717.414.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
2.44.54.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
23.923.515.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
23.926.123.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
19.113.712.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
3.02.11.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
4.22.31.8

Owners and operators

Legal business name: REST HAVEN HEALTH CARE CENTER LLC. CMS links this home to Reliant Care Management, a group of 34 nursing homes averaging 1.2 stars overall.

NameRoleTypeShareSince
Destefane, RichardCorporate officerIndividual06/01/2024
Reliant Care Management Company LLCOperational/managerial controlOrganization06/01/2024
Arshad, AbdullahOperational/managerial controlIndividual09/16/2024
Foster, GeorgannOperational/managerial controlIndividual06/01/2024
Reliant Care Group LLCTrustee of the SNFOrganization06/01/2024
Richard J. Destefane Revocable Living TrustTrustee of the SNFOrganization06/01/2024
Brunswick Park Associates IncAdp of the SNFOrganization11/14/2024
Rcg IncAdp of the SNFOrganization11/14/2024
Reliant Care Group LLCAdp of the SNFOrganization06/01/2024
Reliant Care Group of Webster IncAdp of the SNFOrganization11/14/2024
Reliant Care Management Company LLCAdp of the SNFOrganization11/14/2024
Rest Haven Associates I LLCAdp of the SNFOrganization11/14/2024
Tlg II LLPAdp of the SNFOrganization06/01/2024

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. When is the care plan meeting, and can family attend it?Inspectors cited 8 problems in this area, most recently on May 12, 2026: "Ensure services provided by the nursing facility meet professional standards of quality."
  2. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 6 problems in this area, most recently on May 12, 2026: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
  3. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 6 problems in this area, most recently on March 6, 2025: "Provide and implement an infection prevention and control program."
  4. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 4 problems in this area, most recently on March 6, 2025: "Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 1.33 hours per resident per day, below the Missouri average of 3.01.
  6. How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.

Other nursing homes nearby

Missouri contacts for a concern about a nursing home

These are the official offices in Missouri. NursingHomeClear cannot take or act on complaints.

Common questions

What is Rest Haven Health Care Center's Medicare star rating?
CMS rates Rest Haven Health Care Center 1 out of 5 stars overall, with 2 for health inspections, 1 for staffing and 1 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Rest Haven Health Care Center get at its last inspection?
13 health deficiencies at the standard inspection on March 6, 2025. The Missouri average is 11.4.
Has Rest Haven Health Care Center been fined?
Yes. CMS lists 2 fines totaling $30,533 in the last three years.
Does Rest Haven Health Care Center accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Rest Haven Health Care Center?
CMS lists 13 owners and managers, and links the home to Reliant Care Management. Legal business name: REST HAVEN HEALTH CARE CENTER LLC.

Sources

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