Home / Connecticut / East Hartford
Riverside Health & Rehabilitation Center
745 Main St., East Hartford, CT 06108 · Capitol County · (860) 289-2791
345 certified beds, about 284 residents a day · For profit - Corporation · Medicare and Medicaid since 1976
CMS abuse icon: cited for abuse in a recent inspection Certified for Medicaid Certified for Medicare
Overall
2 of 5
Health inspections
2 of 5
Staffing
3 of 5
Quality measures
3 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 075257 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on January 22, 2026, inspectors cited 11 health deficiencies (the Connecticut average is 13.4, the national average 9.2).
Of 40 health citations since August 2021, 3 were rated as actual harm or immediate jeopardy to residents.
CMS lists 2 fines totaling $46,125 in the last three years; the largest was $33,410, and the latest is dated March 11, 2025.
Nurses and nurse aides worked 3.80 hours per resident per day, against 3.73 across Connecticut and 3.86 nationally. Registered nurses accounted for 0.62 of those hours.
21.9% of nursing staff left within the year CMS measured (Connecticut average 37.4%).
CMS links it to National Health Care Associates, an affiliated group of 42 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
808/21
111/23
901/24
501/25
103/25
104/25
208/25
111/25
112/25
1101/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 40 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
3G
0H
0I
Potential for more than minimal harm
30D
7E
0F
Potential for minimal harm
0A
0B
0C
January 22, 2026Standard inspection · 11 citations
- E Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on clinical record review, observation and staff interview, the facility failed to ensure resident smoking area was free from hazards.
- E Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on clinical record reviews, observations, reviews of facility policies and interviews for 3 of 4 residents reviewed for ventilators and tracheostomies (Residents #76, 198, and 261), the facility failed to ensure that ventilator equipment and suction equipment were consistently changed as per facility policy.
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observations, review of facility policy and staff interviews for 3 of 4 (3AB and 2CD units) medication rooms observed, the facility failed to ensure medication was labeled appropriately, controlled medications were safely stored and failed to ensure that food items were not stored in the medication rooms.
- D Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Inspectors wroteBased on, observations, clinical record reviews, review of facility documentation, review of resident menu selections, review of facility policies, and staff interviews for 10 of 10 sampled residents (Residents #238, #82, #121, #55, #71, #183, #163, #174, #220, and #290), the facility failed to support residents in exercising their right to make choices regarding meals.
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 3 three residents (Resident #195), reviewed for change in condition the facility failed to ensure the physician was notified timely when the resident experienced a change in cardiac status and for 1 of 2 residents (Resident #227), reviewed for pain, the facility failed to ensure the physician was notified when a medication was not administered timely.
- D Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Inspectors wroteBased on clinical record review and staff interviews for 1 of 2 (Residents #10) reviewed for Activities of Daily Living, the facility failed to ensure staff complete a significant change in status assessment timely when the resident experienced a change in condition.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 5 residents (Resident #2) reviewed for Preadmission Screen Resident Review (PASRR), the facility failed to review and for 1 of 1 sampled resident ( Resident # 138), reviewed for positioning and mobility, the facility failed to revise the resident care plan in a timely manner.
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for 1 of 3 three residents (Resident #195) who had a change in condition, reviewed for hospitalization, the facility failed to ensure care and services were provided in accordance with professional standards.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on clinical record reviews, facility policy, facility documentation, observations and interviews for 2 of 2 residents (Resident #49, Resident #269), reviewed for accidents the facility failed to ensure safety alert devices were removed in accordance with the physician's orders and for 1 of 2 residents (Resident #227) reviewed for pain, the facility failed to ensure staff administered medication timely and failed to update the physician (provider) for further instructions.
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and staff interviews for 1 of 4 residents (Resident #111) reviewed for nutrition, the facility failed to implement interventions for a resident with significant weight loss.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on clinical record review, facility documentation review, facility policy review, and interviews for 1 of 5 residents (Resident #195) reviewed for change in condition, the facility failed to ensure the clinical record was complete and accurate to include an RN assessment.
December 30, 2025Complaint inspection · 1 citation
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on clinical record reviews, review of facility policy, and interviews for one (1) of four (4) sampled residents (Resident #1) reviewed for an allegation of resident-to-resident abuse, Resident #1 was not provided the right to be free from physical abuse when Resident #1 was punched in the face by Resident #2 following an earlier verbal altercation between Resident #1 and Resident #2.
November 24, 2025Complaint inspection · 1 citation
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on review of the clinical record, facility documentation, and facility policy, and interviews for one of three residents (Resident #1) reviewed for accidents, the facility failed to reassess a resident's elopement/wander risk timely when resident had a change in condition and mobility status, resulting in an elopement from the facility.
August 14, 2025Complaint inspection · 2 citations
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for one (1) of three (3) residents (Resident #3) reviewed for behaviors, the facility failed to ensure the care plan was reviewed and revised with appropriate interventions to manage behaviors for a resident who expressed suicidal ideations with intent.
- D Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy, and interviews for one (1) of three (3) residents (Resident #1) reviewed for accidents, the facility failed to remove environmental hazards and implement safety interventions for a resident with expressed suicidal ideation and intent. The resident was transferred to the emergency department (ED) 4 times over a 38-day period for expressions of suicidal ideations with intent.
April 16, 2025Complaint inspection · 1 citation
- G Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on review of the clinical record, facility documentation, facility policy and interviews for one (1) of three (3) residents (Resident #2) reviewed for accidents, the facility failed to ensure the resident received supervision assistance during mealtime in accordance with the plan of care which resulted in a choking incident.
March 11, 2025Complaint inspection · 1 citation
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on clinical record reviews, review of facility documentation, facility policies, and interviews for one (1) of four (4) sampled residents (Resident #2) who was a readmission to the facility after a hospital stay, the facility failed to ensure the physician's orders from the hospital discharge summary were accurately transcribed into the resident's Medication Administration Record.
January 22, 2025Complaint inspection · 5 citations
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on clinical record review, facility documentation review, facility policy review, and interviews for one of three residents (Resident #1) reviewed for change in condition, the facility failed to notify the provider timely when a resident was identified to have low blood sugar levels.
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on clinical record reviews, review of facility documentation, facility policies and interviews for one (1) of four (4) sampled residents (Resident #4) who were dependent on staff for activities of daily living and reviewed for an allegation of being neglected, the facility failed to ensure Resident #4 was provided with toileting hygiene and transferred off the toilet in an appropriate timeframe.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on clinical record review, facility documentation review, facility policy review, and interviews for one of three residents (Resident #1) reviewed for change in condition, the facility failed to ensure staff acted on low blood sugar test results timely, and failed to ensure an endocrinology appointment was made timely for a resident with a known history of low blood sugars.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on clinical record reviews, review of facility documentation, facility policy and interviews for one (1) of four (4) sampled residents (Resident #4) who required a mechanical lift for transfers, the facility failed to ensure the appropriate number of staff conducted the transfer in accordance with the physician's order.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on clinical record review, facility documentation review, facility policy review, and interviews for one of three residents (Resident #1) reviewed for change in condition, the facility failed to ensure to ensure the Glucagon order was written accurately the clinical record was complete and accurate to include accurate orders for Glucose/Glucagon, and failed to ensure documentation of nursing actions for a resident with low bloods sugars.
January 10, 2024Standard inspection · 9 citations
- G Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observations, clinical record review, facility documentation review, facility policy review, and interviews for two of four residents (Resident #177 & #69) who were at high risk for the development of pressure ulcers and who developed facility acquired pressure ulcers, the facility failed to ensure that resident specific comprehensive interventions were implemented, failed to assess the wound in a timely manner inclusive of description, measurements, and stage upon initial discovery of an opened area, and failed to provide consistent turning and repositioning to offload the sacrum contributing to the advanced worsening of the wound.
- G Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on clinical record review, facility documentation review, facility policy review, and interviews for one of two sampled residents (Resident #199) reviewed for falls, the facility failed to appropriately monitor the placement of a pelvic positioning belt on an adaptive wheelchair to ensure safety, leading to a subsequent fall that resulted in an injury.
- E Provide appropriate foot care.
Inspectors wroteBased on clinical record review, observations, review of facility policy and interviews for one sampled resident (Resident #90) reviewed for foot care, the facility failed to ensure the resident was seen by a podiatrist.
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observations, review of facility policy, and interviews, the facility failed to ensure food items were properly stored and labeled and failed to ensure that two dietary aides (#1 and #2) had their hair restrained properly.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on review of the clinical record, review of facility documentation, review of facility policy and interviews for one sampled resident (Resident #166) reviewed for mood/behavior, the facility failed to follow physician orders for Depakote levels every 6 months
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on clinical record review, observations, review of facility policy and interviews for one of three sampled residents (Resident #54) reviewed for respiratory care, the facility failed to ensure a physician's order was in place directing the use of oxygen therapy for a resident utilizing oxygen.
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on observation, review of facility documentation, review of facility policy, and interviews for two medication administration carts, the facility failed to ensure accurate accounting of the disposition of a schedule II medication and failed to ensure accurate accounting of a narcotic medication.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observations, review of facility policy and interviews, the facility failed to ensure expired medications were not in use and removed from circulation and failed to ensure medications were not stored with food items.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on review of the clinical record, review of facility documentation, and interviews for one sampled resident (Resident #135) reviewed for hospice, the facility failed to ensure that the clinical record included all appropriate hospice documentation.
November 14, 2023Complaint inspection · 1 citation
- D Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Inspectors wroteBased on clinical record reviews, review of facility documentation and interviews for one of two sampled residents (Resident #1) who were reviewed for an incident involving a verbal altercation with a staff member, the facility failed to refrain from utilizing inappropriate language to ensure the resident was treated with respect and dignity.
August 27, 2021Standard inspection · 8 citations
- E Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, review of facility documentation, facility policy and interview the facility failed to ensure medications were within their expiration, and that refrigerated narcotic medications were maintained in separately locked, permanently affixed compartments.
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, facility documentation, facility policy, and interviews the facility failed to ensure food in the kitchen was dated, labeled, and discarded after the expiration date, and failed to ensure dietary staff followed infection control policy during food preparation.
- D Reasonably accommodate the needs and preferences of each resident.
Inspectors wroteBased on observation, review of the clinical record, and facility documentation for 1 resident (Resident #137) reviewed for limited range of motion, the facility failed to ensure the call bell was within the resident's reach.
- D Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observation, interview, and review of facility policy, for 1 resident (Resident #62) reviewed as part of the stage one sample, the facility failed to ensure resident equipment was maintained in a clean and sanitary manner.
- D Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Inspectors wroteBased on observation, review of the clinical record, facility documentation, facility policy, and interviews for 1 resident (Resident #69) reviewed for grievances, the facility failed to ensure the grievance process was followed.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, review of the clinical record, facility documentation facility policy and interview for 2 residents (Resident #35 and 85) reviewed for smoking, the facility failed to follow their policy regarding using the non-combustible ashtray with self-closing covers.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, review of the clinical record, facility documentation and interview for 1 resident (Resident #146) reviewed for respiratory care, the facility failed to ensure oxygen tubing was changed according to the facility policy.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, review of facility policy and interview, the facility failed to ensure that staff performed hand hygiene during meal delivery.
Fire safety inspections
2 fire safety citations on file: 2 on January 10, 2024.
Every fire safety citation2 citations
- D Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
- D Have an alternate power supply for its alarm system.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| March 11, 2025 | Fine | $12,715 |
| January 10, 2024 | Fine | $33,410 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Connecticut | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.80 | 3.73 | 3.86 |
| Registered nurses | 0.62 | 0.69 | 0.69 |
| All nursing staff on weekends | 3.49 | 3.37 | 3.42 |
| Nurse aides | 2.28 | ||
| Licensed practical nurses | 0.90 | ||
| Nursing staff turnover (share who left in a year) | 21.9% | 37.4% | 45.8% |
| Registered nurse turnover | 46.7% | 38.6% | 42.9% |
| Administrators who left | 1 |
CMS expects 4.28 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.92 on weekdays and 3.49 on weekends, 11% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.5% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.77 in April to June 2025 to 3.80 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.80 | 0.62 | 3.92 | 3.49 | 0.5% | 0 of 90 | 284 |
| Oct to Dec 2025 | 3.72 | 0.56 | 3.84 | 3.42 | 0.6% | 0 of 92 | 285 |
| Jul to Sep 2025 | 3.74 | 0.52 | 3.85 | 3.47 | 0.9% | 0 of 92 | 283 |
| Apr to Jun 2025 | 3.77 | 0.58 | 3.88 | 3.51 | 1.6% | 0 of 91 | 280 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Connecticut, Jan to Mar 2026 | 3.66 | 0.61 | 3.80 | 3.31 | 6.0% | 1.3% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Connecticut | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 14.0 | 17.9 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.4 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.8 | 1.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 2.8 | 3.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.4 | 1.5 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 11.6 | 16.4 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 5.5 | 4.0 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 18.2 | 17.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 29.2 | 24.3 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 9.7 | 10.8 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.2 | 2.1 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.6 | 1.5 | 1.8 |
Owners and operators
Legal business name: RIVERSIDE HEALTH CARE CENTER, INC.. CMS links this home to National Health Care Associates, a group of 42 nursing homes averaging 3.2 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| David Smilovitz Trust | 5% or greater direct ownership interest | Organization | 5% | 06/03/2019 |
| Izask Keller S Corp Life Estate Trust Fbo Hymie Keller | 5% or greater direct ownership interest | Organization | 8% | 08/01/2007 |
| Izask Keller S Corp. Life Estate Trust Fbo Perl Brown | 5% or greater direct ownership interest | Organization | 8% | 08/01/2007 |
| The Harry and Helen Ostreicher Family Trust | 5% or greater direct ownership interest | Organization | 17% | 01/01/2013 |
| Brown, Pearl | 5% or greater direct ownership interest | Individual | 08/01/2007 | |
| Laufer, Doris | 5% or greater direct ownership interest | Individual | 5% | 06/15/2009 |
| Ostreicher, Marvin | 5% or greater direct ownership interest | Individual | 20% | 06/15/2009 |
| Zitter, Agnes | 5% or greater direct ownership interest | Individual | 6% | 06/15/2009 |
| Chadderton, Karen | W-2 managing employee | Individual | 09/18/2016 | |
| Laufer, Doris | Corporate director | Individual | 06/15/2009 | |
| Ostreicher, Marvin | Corporate director | Individual | 06/15/2009 | |
| Pollack, Nathan | Corporate director | Individual | 06/15/2009 | |
| Weberman, Peggy | Corporate director | Individual | 06/15/2009 | |
| Zitter, Agnes | Corporate director | Individual | 06/15/2009 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 16 problems in this area, most recently on January 22, 2026: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- When is the care plan meeting, and can family attend it?Inspectors cited 8 problems in this area, most recently on January 22, 2026: "Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 7 problems in this area, most recently on January 22, 2026: "Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 4 problems in this area, most recently on January 22, 2026: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- Trinity Hill Care Center Hartford, 3 mi · 2 of 5 stars · 38 citations
- Chelsea Place Care Center LLC Hartford, 3.1 mi · 1 of 5 stars · 58 citations
- Parkville Care Center Hartford, 3.5 mi · 3 of 5 stars · 36 citations
- Avery Nursing Home/Noble Building Hartford, 3.9 mi · 1 of 5 stars · 43 citations
- Civita Care Center at Salmon Brook Glastonbury, 4.1 mi · 1 of 5 stars · 81 citations
- Saint Mary Home West Hartford, 4.3 mi · 3 of 5 stars · 26 citations
- Manchester Rehabilitation and Healthcare Center Manchester, 4.8 mi · 4 of 5 stars · 25 citations
- Touchpoints at Bloomfield Bloomfield, 4.9 mi · 4 of 5 stars · 38 citations
Connecticut contacts for a concern about a nursing home
These are the official offices in Connecticut. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Connecticut Department of Public Health, Facility Licensing and Investigations Section, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Connecticut Long Term Care Ombudsman Program, 860-424-5200. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Connecticut DPH Nursing Home Site, survey findings by facility, where Connecticut publishes its own records on licensed homes.
Common questions
- What is Riverside Health & Rehabilitation Center's Medicare star rating?
- CMS rates Riverside Health & Rehabilitation Center 2 out of 5 stars overall, with 2 for health inspections, 3 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Riverside Health & Rehabilitation Center get at its last inspection?
- 11 health deficiencies at the standard inspection on January 22, 2026. The Connecticut average is 13.4.
- Has Riverside Health & Rehabilitation Center been fined?
- Yes. CMS lists 2 fines totaling $46,125 in the last three years.
- Does Riverside Health & Rehabilitation Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Riverside Health & Rehabilitation Center?
- CMS lists 14 owners and managers, and links the home to National Health Care Associates. Legal business name: RIVERSIDE HEALTH CARE CENTER, INC..
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.