Home / Connecticut / Bloomfield
Touchpoints at Bloomfield
140 Park Ave, Bloomfield, CT 06002 · Capitol County · (860) 243-9591
146 certified beds, about 136 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1976
Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
3 of 5
Staffing
3 of 5
Quality measures
5 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 075264 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on November 21, 2025, inspectors cited 12 health deficiencies (the Connecticut average is 13.4, the national average 9.2).
Of 38 health citations since October 2021, 2 were rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 2.99 hours per resident per day, against 3.73 across Connecticut and 3.86 nationally. Registered nurses accounted for 0.36 of those hours.
33.9% of nursing staff left within the year CMS measured (Connecticut average 37.4%).
CMS links it to Icare Health Network, an affiliated group of 12 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
310/21
1402/24
211/24
202/25
105/25
1211/25
102/26
307/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 38 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
1J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
25D
6E
1F
Potential for minimal harm
0A
3B
1C
July 14, 2026Complaint inspection · 3 citations
- J Ensure that residents are free from significant medication errors.
Inspectors wroteBased on clinical record review, facility documentation review, facility policy review, and interviews, the facility failed to ensure that one of three residents reviewed for medication errors (Resident #1) was free from significant medication errors. Specifically, the facility failed to administer physician ordered insulin in accordance with physician orders, and failed to ensure timely transfer to the hospital for a resident with a known history of Diabetic Ketoacidosis (DKA) who presented with a critically elevated blood glucose and signs of acute respiratory distress. These failures resulted in Immediate Jeopardy to Resident #1's health and safety.
- G Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on clinical record review, facility documentation review, facility policy review, and interviews, the facility failed to ensure quality of care was provided for two of two residents reviewed (Resident #1 and Resident #7). Specifically, the facility failed to ensure call bells were accessible and within reach for residents who were dependent on staff for mobility and assistance. Additionally, for one of two residents reviewed (Resident #1), the facility failed to ensure timely transfer to the hospital for a resident with a known history of Diabetic Ketoacidosis (DKA) who presented with a critically elevated blood glucose, persistent hyperglycemia, and signs of acute respiratory distress. The failure to ensure timely hospital transfer resulted in actual harm to Resident #1, who was subsequently admitted to the Intensive Care Unit with DKA and acute metabolic encephalopathy.
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on clinical record review, facility documentation review, facility policy review, and interviews for one of three residents (Resident #1) reviewed for quality of care/treatment the facility failed to ensure responsible party was notified timely when a change in condition was identified.
February 3, 2026Complaint inspection · 1 citation
- D Keep residents' personal and medical records private and confidential.
Inspectors wroteBased on clinical record review, facility documentation review, facility policy review, and interviews for one of three residents (Resident #1) reviewed for accidents, the facility failed to ensure the privacy and confidentiality was maintained of the resident's personal and medical records and did not text resident information on the employee's personal cell phone.
November 21, 2025Standard inspection · 12 citations
- F Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Inspectors wroteBased on review of clinical records, observations, interviews, review of facility documentation and policy for the kitchen and dumpster areas, and for 11 of 17 residents, (#10, #37, #38, #49, #77, #88, #90, #101, #107, #125, #133) that resided on three (3) of five (5) nursing units reviewed for physical environment, the facility failed to ensure an effective pest control program was maintained.
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, facility documentation, interviews and facility policies, the facility failed to ensure the use of beard restraints, failed to maintain a clean and sanitary kitchen environment free of pests, and failed to ensure refrigerator and freezer temperatures were maintained within acceptable ranges.
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observations, review of the clinical record, and interviews for the only sampled resident (Resident #42) reviewed for dignity, the facility failed to ensure the resident was dressed in a dignified manner.
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on observations, interviews, review of the clinical record, and facility policy for 1 of 2 sampled residents (Resident #10), reviewed for pressure ulcers, the facility failed to notify the physician of a significant weight gain according to the physician's order.
- D Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Inspectors wroteBased on review of the clinical record, facility documentation, interviews, and facility policy for 1 of 2 residents (Resident #31) reviewed for abuse, the facility failed to follow their abuse policy for removal of a staff member from the schedule.
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on review of the clinical record, facility documentation, interviews, and facility policy for 1 of 2 residents (Resident #31) reviewed for abuse, the facility failed to follow their abuse policy conducting an investigation.
- D Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Inspectors wroteBased on review of the clinical record, facility policy, and interviews, for the only sampled resident (Resident #138) reviewed for discharge, the facility failed to notify the State Ombudsman's office of the discharge per the requirement.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on observations, interviews, review of the clinical record, and facility policy for 1 of 2 residents reviewed for pressure ulcers (Resident #10), for 1 of 6 residents (Resident #90) reviewed for infection control, and for the only sampled resident (Resident #133) reviewed for physical restraints, the facility failed to update the Resident Care Plan.
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on observations, review of the clinical record, facility policy and interviews for 1 of 2 sampled residents (Resident #54) reviewed for tube feeding, the facility failed to clarify a duplicate physician's order for the administration of a tube feeding.
- D Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Inspectors wroteBased on interviews, review of the clinical record, and facility policy for 2 of 2 sampled residents (Resident #140 and Resident #141) reviewed for Infection Control practices and who were receiving intravenous antibiotics, the facility failed to obtain physician's orders for a central line (catheter residing in a large vein with the tip ending near the heart) intravenous flushing, for external catheter length measurement, and for Resident #140 measurement of arm circumference.
- D Provide safe, appropriate dialysis care/services for a resident who requires such services.
Inspectors wroteBased on observations, interviews, and facility policy for the only sampled Resident (#1) reviewed for specialized treatment, the facility failed to ensure physician's orders were obtained for the functioning and care of an Arteriovenous Fistula (AVF) (used for specialized treatment access).
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations, interviews, review of the clinical record, and facility policy for 1 of 2 residents reviewed for pressure ulcers (Resident #10) and 2 of 6 residents (Resident #90 and Resident #140) reviewed for infection control, the facility failed to ensure appropriate Personal Protective Equipment (PPE) use during high contact care for residents who required Enhanced Barrier Precautions (EBP), additionally, for Resident #10, the facility failed to perform appropriate hand hygiene and glove changes during wound care.
May 12, 2025Complaint inspection · 1 citation
- D Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Inspectors wroteBased on review of clinical records, interviews, and review of facility documentation and policy for three of four residents, that resided on one of five nursing units reviewed for physical environment, the facility failed to ensure an effective pest control program was maintained to prevent rodents.
February 3, 2025Complaint inspection · 2 citations
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on review of the clinical record, facility documentation and interviews for one (1) of five (5) residents (Resident #3), reviewed for wnaderguards, the facility failed to ensure that Resident #3 had a physician's order directing to check placement and functionality of the Wanderguard.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on clinical record review, facility documentation, facility policy and interviews for one (1) of three (3) residents (Resident #1) reviewed for unauthorized leave, the facility failed to ensure that when a resident was identified as missing from the facility by staff, the missing person protocol was initiated which allowed the resident to walk 3.6 miles in 27 degree weather passing multiple major intersections and having to cross main roads to get to his/her destination.
November 4, 2024Complaint inspection · 2 citations
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on clinical record review, facility documentation review, facility policy review, and interviews for one of three residents (Resident #2) reviewed for abuse, the facility failed to ensure the resident was free from abuse.
- C Ensure each resident receives an accurate assessment.
Inspectors wroteBased on clinical record review and interview for 6 of 6 (Resident #1, #2, #3, #5, #6, #7) residents reviewed for abuse, the facility failed to ensure the MDS was accurate to include Section C (Cognitive Patterns) assessment was completed.
February 27, 2024Standard inspection, Complaint inspection · 14 citations
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, review of facility policy and interviews, the facility failed to ensure dietary staff wore proper hair restraints, food served within acceptable temperature parameters and that the kitchen was maintained in a clean and sanitary condition.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on review of facility documentation, review of facility policy, and interview, the facility failed to review the infection prevention control program policies and procedures at least annually, and failed to provide documentation that environmental rounds were conducted on a quarterly basis.
- E Implement a program that monitors antibiotic use.
Inspectors wroteBased on review of facility documentation, review of facility policy and interviews, the facility failed to ensure that a review of the antibiotic stewardship program including antibiotic usage was presented at the quarterly medical staff meetings.
- E Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Inspectors wroteBased on review of facility documentation, review of facility policy and interviews for five of five sampled nurse aides (NA #4, NA #5, NA #6, NA #7, and NA #8), the facility failed to ensure that the required 12 hours of in-service training including abuse were provided to staff in 2022 and 2023.
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on review of the clinical record, review of facility documentation, review of facility policy and interviews for one sampled resident (Resident #112) reviewed for resident-to-resident mistreatment, the facility failed to provide the necessary supervision to prevent a resident-to-resident altercation.
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on clinical record review, facility documentation review, facility policy review, and interviews for one sample resident (Resident #241) who was newly admitted to the facility from an acute care hospital, the facility failed to ensure that a registered nurse assessed the resident upon admission in accordance with the facility's policy and professional standards of care.
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on clinical record review, observation, facility documentation review, facility policy review, and interviews for one of four sampled residents (Resident #46) who had a facility acquired pressure ulcer, the facility failed to ensure the initial assessment of the wound was completed by a registered nurse and failed to provide treatment in a timely manner.
- D Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Inspectors wroteBased on clinical record review, and interviews for one sampled resident (Resident #77) reviewed for enteral nutrition, the facility failed to ensure physician's orders were clearly and completely written as well as transcribed onto the medication administration record (MAR) and failed to notify the physician when medications and enteral nutrition were not administered due to the clogging of the gastrojejunostomy tube (g-tube/j-tube).
- D Provide safe, appropriate pain management for a resident who requires such services.
Inspectors wroteBased on clinical record review, facility documentation review, facility policy review, and interviews for two sampled residents (Resident #107 & #241) reviewed for pain, the facility failed to ensure pain assessments were completed on admission and failed to document the administration of as needed pain medication and the assessment of the effectiveness of the pain medication.
- D Provide safe, appropriate dialysis care/services for a resident who requires such services.
Inspectors wroteBased on clinical record review, facility documentation review, facility policy review, and interviews for one sample resident (Resident #34) reviewed for dialysis, the facility failed to ensure fluid intake was monitored for a resident with a fluid restriction.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observations, clinical record review, facility policy review, and interviews for four residents (Resident #36, 61, 62, 242), the facility failed to ensure expired medications were not in use and removed from the medication cart, failed to date insulin when opened, and failed to ensure medications were stored according to the manufacture's recommendation.
- B Observe each nurse aide's job performance and give regular training.
Inspectors wroteBased on review of facility documentation, review of facility policy, and interviews for four of five sampled nurse aides (NA #4, NA #7, and NA #8) reviewed for yearly performance evaluations, the facility failed to complete performance evaluations for 2022.
- B Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on review of facility documentation, review of facility policy, and interviews for three of five controlled substance medication reconciliation and disposition records, the facility failed to maintain controlled substance accountability records on file.
- E Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Inspectors wroteBased on clinical record review, facility documentation, facility policy and interviews for one sampled resident (Resident #102) reviewed for grievances, the facility failed to follow through promptly on a grievance.
October 20, 2021Standard inspection · 3 citations
- D Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Inspectors wroteBased on clinical record reviews, review of facility documentation and interviews for one of three sampled residents (Resident #207) who required continuous intravenous infusion, the facility failed to ensure agency licensed nursing staff received training on how to operate a Continuous Ambulatory Delivery Device (CADD) pump.
- D Keep all essential equipment working safely.
Inspectors wroteBased on review of the clinical record, facility documentation, and interviews for 1 resident reviewed for dysphagia, (Resident #85), the facility failed to ensure that the patient's bed was properly functioning prior to a room transfer.
- B Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on observation, review of the clinical record, facility documentation and staff interviews for 1 of 3 residents (Resident #32) reviewed for accidents, the facility failed to ensure a wandering risk assessment was documented in the medical record and for 1 of 3 residents (Resident #105), the facility failed to ensure neurological assessments were documented in the clinical record.
Fire safety inspections
17 fire safety citations on file: 5 on November 21, 2025, 8 on February 27, 2024, 4 on October 20, 2021.
Every fire safety citation17 citations
- D Meet other general requirements.
- D Keep aisles, corridors, and exits free of obstruction in case of emergency.
- D Provide properly protected cooking facilities.
- D Install corridor and hallway doors that block smoke.
- D Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
- D Keep aisles, corridors, and exits free of obstruction in case of emergency.
- D Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- D Install an approved automatic sprinkler system.
- D Inspect, test, and maintain automatic sprinkler systems.
- D Install corridor and hallway doors that block smoke.
- D Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- D Meet requirements for the use of electrical equipment.
- D Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
- F Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- E List the names and contact information of those in the facility.
- E Establish staff and initial training requirements.
- E Have approved installation, maintenance and testing program for fire alarm systems.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Connecticut | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 2.99 | 3.73 | 3.86 |
| Registered nurses | 0.36 | 0.69 | 0.69 |
| All nursing staff on weekends | 2.70 | 3.37 | 3.42 |
| Nurse aides | 1.81 | ||
| Licensed practical nurses | 0.81 | ||
| Nursing staff turnover (share who left in a year) | 33.9% | 37.4% | 45.8% |
| Registered nurse turnover | 20.0% | 38.6% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.53 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.11 on weekdays and 2.70 on weekends, 13% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 5.9% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.08 in April to June 2025 to 2.99 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 2.99 | 0.36 | 3.11 | 2.70 | 5.9% | 0 of 90 | 136 |
| Oct to Dec 2025 | 3.08 | 0.38 | 3.20 | 2.78 | 5.2% | 0 of 92 | 129 |
| Jul to Sep 2025 | 3.08 | 0.37 | 3.22 | 2.73 | 5.3% | 0 of 92 | 133 |
| Apr to Jun 2025 | 3.08 | 0.34 | 3.22 | 2.71 | 8.6% | 0 of 91 | 135 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Connecticut, Jan to Mar 2026 | 3.66 | 0.61 | 3.80 | 3.31 | 6.0% | 1.3% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Connecticut | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 13.7 | 17.9 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.7 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.4 | 1.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 4.1 | 3.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 1.5 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 14.6 | 16.4 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 5.0 | 4.0 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 10.8 | 17.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 24.1 | 24.3 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 7.9 | 10.8 | 12.0 |
Owners and operators
Legal business name: WINTONBURY CARE CENTER LLC. CMS links this home to Icare Health Network, a group of 12 nursing homes averaging 2.9 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Global World Investors | 5% or greater direct ownership interest | Organization | 10% | 04/01/1999 |
| Premier First Investors, Lllp | 5% or greater direct ownership interest | Organization | 10% | 04/01/1999 |
| Krausz, Hersch | 5% or greater direct ownership interest | Individual | 21% | 04/01/1999 |
| Salazar, V. Robert | 5% or greater direct ownership interest | Individual | 31% | 04/01/1999 |
| Sebbag, David | 5% or greater direct ownership interest | Individual | 21% | 04/01/1999 |
| Wright, Christopher | 5% or greater direct ownership interest | Individual | 5% | 04/01/1999 |
| Wright, Christopher | Operational/managerial control | Individual | 04/01/1999 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 8 problems in this area, most recently on July 14, 2026: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 6 problems in this area, most recently on July 14, 2026: "Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident."
- When is the care plan meeting, and can family attend it?Inspectors cited 6 problems in this area, most recently on November 21, 2025: "Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals."
- How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 4 problems in this area, most recently on November 21, 2025: "Develop and implement policies and procedures to prevent abuse, neglect, and theft."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.70 hours per resident per day, below the Connecticut average of 3.37.
Other nursing homes nearby
- Bloomfield Center for Nursing & Rehabilitation Bloomfield, 0.5 mi · 2 of 5 stars · 53 citations
- Seabury Bloomfield, 0.8 mi · 5 of 5 stars · 16 citations
- Complete Care at Kimberly Hall-South Windsor, 2.2 mi · 4 of 5 stars · 37 citations
- Complete Care at Kimberly Hall North Windsor, 2.2 mi · 1 of 5 stars · 42 citations
- Saint Mary Home West Hartford, 2.8 mi · 3 of 5 stars · 26 citations
- Caleb Hitchcock Health Center Bloomfield, 2.8 mi · 2 of 5 stars · 21 citations
- Chelsea Place Care Center LLC Hartford, 3.8 mi · 1 of 5 stars · 58 citations
- Autumn Lake Healthcare at Windsor Windsor, 4 mi · 1 of 5 stars · 51 citations
Connecticut contacts for a concern about a nursing home
These are the official offices in Connecticut. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Connecticut Department of Public Health, Facility Licensing and Investigations Section, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Connecticut Long Term Care Ombudsman Program, 860-424-5200. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Connecticut DPH Nursing Home Site, survey findings by facility, where Connecticut publishes its own records on licensed homes.
Common questions
- What is Touchpoints at Bloomfield's Medicare star rating?
- CMS rates Touchpoints at Bloomfield 4 out of 5 stars overall, with 3 for health inspections, 3 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Touchpoints at Bloomfield get at its last inspection?
- 12 health deficiencies at the standard inspection on November 21, 2025. The Connecticut average is 13.4.
- Has Touchpoints at Bloomfield been fined?
- CMS lists no fines in the last three years.
- Does Touchpoints at Bloomfield accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Touchpoints at Bloomfield?
- CMS lists 7 owners and managers, and links the home to Icare Health Network. Legal business name: WINTONBURY CARE CENTER LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.