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Roberta Trails of Journey LLC

420 Myrtle Drive, Roberta, GA 31078 · Crawford County · (478) 836-3101

100 certified beds, about 55 residents a day · For profit - Corporation · Medicare and Medicaid since 1992

Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
5 of 5
Staffing
2 of 5
Quality measures
1 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 115523 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on May 12, 2025, inspectors cited 1 health deficiency (the Georgia average is 5, the national average 9.2).

None of its 4 health citations since September 2022 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 4.02 hours per resident per day, against 3.56 across Georgia and 3.86 nationally. Registered nurses accounted for 0.41 of those hours.

61.8% of nursing staff left within the year CMS measured (Georgia average 46.0%).

CMS links it to Journey Healthcare, an affiliated group of 33 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 4 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
3D
0E
1F
Potential for minimal harm
0A
0B
0C
May 12, 2025Standard inspection, Complaint inspection · 1 citation
  1. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · deficient, provider has June 15, 2025
    Inspectors wroteBased on observation, staff interviews, record review, and review of the facility policies titled Handwashing/Hand Hygiene F880 and Administering Medication F760, the facility failed to ensure infection control processes were followed during medication pass observation for one of three nurses observed. This deficient practice had the potential to place residents at risk for infections due to cross-contamination.
December 21, 2023Standard inspection, Complaint inspection · 3 citations
  1. F
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    F867 · Administration · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) February 1, 2024
    Inspectors wroteBased on observations, staff interviews, and review of the Quality Assessment and Performance Improvement (QAPI) Plan 2023, the facility failed to have an effective Quality Assurance (QA) program that developed and implemented actions to repair and/or replace the flooring throughout the facility in a timely manner. This failure had the potential to affect 70 residents.
  2. D
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 1, 2024
    Inspectors wroteBased on observations, staff interviews, record review, and review of the facility policy titled Safe, Clean, Comfortable, Homelike Environment F584, the facility failed to ensure timely repair of a wheelchair for one of 33 residents (R) (R54), who utilized a wheelchair. The facility also failed to ensure a homelike environment in R54's room and bathroom, on one of four hallways (Unit Two Hall), and in the facility entrance area. The failures had the potential to place residents at risk for the use of unsafe equipment, unsanitary conditions, and a potential for diminished quality of life. The census was 70 residents.
  3. D
    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
    F625 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 1, 2024
    Inspectors wroteBased on observations, staff and resident guardian interviews, record review, and review of the facility policy titled F625 Bed Hold, the facility failed to ensure one resident (R) (R225), or their guardian, was provided notification of the facility's bed-hold policy upon transfer to a hospital. The facility census was 70 residents.
September 29, 2022Standard inspection · 0 citations

Fire safety inspections

10 fire safety citations on file: 3 on May 12, 2025, 6 on December 21, 2023, 1 on September 29, 2022.

Every fire safety citation10 citations
  1. E
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · May 12, 2025 · Corrected (the home has a date of correction)
  2. D
    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    K 222 · May 12, 2025 · Corrected (the home has a date of correction)
  3. D
    Construct fire resistant interior walls.
    K 331 · May 12, 2025 · Corrected (the home has a date of correction)
  4. E
    Have an enclosure around a vertical opening shaft.
    K 311 · December 21, 2023 · Corrected (the home has a date of correction)
  5. E
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · December 21, 2023 · Corrected (the home has a date of correction)
  6. E
    Have properly installed electrical wiring and gas equipment.
    K 511 · December 21, 2023 · Corrected (the home has a date of correction)
  7. D
    Install proper backup exit lighting.
    K 281 · December 21, 2023 · Corrected (the home has a date of correction)
  8. D
    Install corridor and hallway doors that block smoke.
    K 363 · December 21, 2023 · Corrected (the home has a date of correction)
  9. D
    Have properly sized and located compartments to protect residents from smoke.
    K 371 · December 21, 2023 · Corrected (the home has a date of correction)
  10. E
    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
    K 741 · September 29, 2022 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeGeorgiaUnited States
All nursing staff (RN, LPN and aides)4.023.563.86
Registered nurses0.410.500.69
All nursing staff on weekends3.543.103.42
Nurse aides2.68
Licensed practical nurses0.93
Nursing staff turnover (share who left in a year)61.8%46.0%45.8%
Registered nurse turnover66.7%44.5%42.9%
Administrators who left1

CMS expects 4.01 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.22 on weekdays and 3.54 on weekends, 16% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.59 in April to June 2025 to 4.02 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.020.414.223.54 0.0%1 of 9055
Oct to Dec 20253.940.354.093.55 0.0%1 of 9254
Jul to Sep 20253.570.373.703.23 0.2%0 of 9260
Apr to Jun 20253.590.313.803.06 0.0%1 of 9160
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Georgia, Jan to Mar 20263.500.463.683.033.3%0.6% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for Georgia

JobMedianMiddle halfEmployed
Georgia, all employers
CNAs (nursing assistants)$18.12$17.06 to $20.6643,440
LPNs and LVNs$29.82$25.43 to $33.9921,060
Registered nurses$44.98$38.02 to $51.12100,950
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For Roberta Trails of Journey LLC. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

Your job
Employed by
Usual shift
Do you get a shift differential?
Optional questions
Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeGeorgiaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
17.615.313.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
1.70.90.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
1.42.51.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
7.03.23.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
13.32.61.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
8.015.214.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
6.45.64.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
37.719.915.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
33.025.023.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
15.211.612.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
3.82.11.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.91.91.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Roberta Trails of Journey LLC's Medicare short-stay residents. How to read these, and what Medicare pays for.

Went home or back to the community

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

US median of homes 51.5% · Georgia: 49 better, 27 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 12 eligible stays.

Potentially preventable readmissions

10.4% this home

No different from the national rate

US median of homes 10.7% · Georgia: 2 better, 17 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 42 eligible stays.

Infections that led to a hospital stay

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

US median of homes 7.1% · Georgia: 0 better, 8 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 22 eligible stays.

Self-care and mobility at discharge

35.7% this home

Median of homes: Georgia46.9% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 28 residents counted.

Falls with major injury

5.4% this home

Median of homes: Georgia0.4% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 37 residents counted.

New or worsened pressure ulcers

4.9% this home

Median of homes: Georgia2.2% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 37 residents counted.

Medication list given at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: Georgia97.4% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 1 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: ROBERTA OPERATOR LLC. CMS links this home to Journey Healthcare, a group of 33 nursing homes averaging 1.9 stars overall.

NameRoleTypeShareSince
Gbd LLC5% or greater direct ownership interestOrganization100%03/04/2008
Barres, LLC5% or greater indirect ownership interestOrganization01/01/2015
T and C Capital Assets, LLC5% or greater indirect ownership interestOrganization01/01/2015
Windward Health Partners LLC5% or greater indirect ownership interestOrganization01/01/2015
Crino, Bryan5% or greater indirect ownership interestIndividual01/01/2015
Feuer, Scott5% or greater indirect ownership interestIndividual01/01/2015
Lindeman, Stuart5% or greater indirect ownership interestIndividual12/06/2013
Passero, Joseph5% or greater indirect ownership interestIndividual01/01/2015
Lindeman, StuartCorporate officerIndividual12/06/2013
Yoakum, JamieCorporate officerIndividual03/21/2024
Gbd LLCOperational/managerial controlOrganization01/01/2015
Mission Health of Georgia, LLCOperational/managerial controlOrganization01/01/2015
Barnes, MichelleOperational/managerial controlIndividual12/01/2018
Yoakum, JamieOperational/managerial controlIndividual03/21/2024

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on December 21, 2023: "Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely."
  2. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 1 problem in this area, most recently on May 12, 2025: "Provide and implement an infection prevention and control program."
  3. Who is the administrator and director of nursing, and how long have they been in the job?Inspectors cited 1 problem in this area, most recently on December 21, 2023: "Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action."
  4. How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.

Other nursing homes nearby

Georgia contacts for a concern about a nursing home

These are the official offices in Georgia. NursingHomeClear cannot take or act on complaints.

Common questions

What is Roberta Trails of Journey LLC's Medicare star rating?
CMS rates Roberta Trails of Journey LLC 4 out of 5 stars overall, with 5 for health inspections, 2 for staffing and 1 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Roberta Trails of Journey LLC get at its last inspection?
1 health deficiency at the standard inspection on May 12, 2025. The Georgia average is 5.
Has Roberta Trails of Journey LLC been fined?
CMS lists no fines in the last three years.
Does Roberta Trails of Journey LLC accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Roberta Trails of Journey LLC?
CMS lists 14 owners and managers, and links the home to Journey Healthcare. Legal business name: ROBERTA OPERATOR LLC.

Sources

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