Southfield Wellness Community
2416 Des Moines Street, Webster City, IA 50595 · Hamilton County · (515) 832-3881
65 certified beds, about 54 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1999
CMS Care Compare ratings, data as of September 1, 2026 · CCN 165411 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on February 19, 2026, inspectors cited 11 health deficiencies (the Iowa average is 6.5, the national average 9.2).
Of 63 health citations since November 2023, 5 were rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).
CMS lists 2 fines totaling $71,897 in the last three years; the largest was $38,357, and the latest is dated December 4, 2024.
Nurses and nurse aides worked 3.71 hours per resident per day, against 3.82 across Iowa and 3.86 nationally. Registered nurses accounted for 0.78 of those hours.
53.6% of nursing staff left within the year CMS measured (Iowa average 44.0%).
CMS links it to Legacy Healthcare, an affiliated group of 95 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 63 health citations on file.
July 27, 2026Complaint inspection · 5 citations
- J Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on clinical record review, staff interviews, camera/video footage review and policy review, the facility failed to provide adequate supervision and operational alarm safeguards to prevent the elopement for 1 of 1 resident reviewed (Resident #7). On 7/17/26 at 3:45 PM, Resident #7 exited the building unattended. At 3:46 PM, Staff F, Dietary Staff member entered the lobby and shut off both the door alarm and wander guard alarm (across 2 separate keypads) without investigating the cause or checking the exit. Another resident (Resident #12) asked Staff G, Certified Medication Aide (CMA) if she was going to get Resident #7 who went outside. At 3:50 PM, Staff G, CMA asked staff via walkie-talkie if anyone saw Resident #7. Staff G, CMA retrieved Resident #7 from the parking lot of the facility at 3:52 PM.The facility sits at the end of a residential road, 0.1 miles (approx. [...]
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on record review and interview, the facility failed to ensure staff monitored weight loss, followed Dietitian recommendations, and notified the Physician of significant weight loss for 1 of 6 residents reviewed (Resident #1) for weight loss. The facility reported a census of 56 residents.
- D Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Inspectors wroteBased on observations, resident interviews, facility records review, staff interviews and policy review, the facility failed to provide sufficient staff to meet the needs of residents who resided in the facility (Residents #8, #10 and #11). The facility reported a census of 56 residents.
- D Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Inspectors wroteBased on diet orders, staff interviews, clinical record review, and facility policy review the facility failed to serve the appropriate therapeutic diet to meet resident's needs according to their diet order for 1 of 6 residents reviewed (Resident #5). The facility reported a census of 56 residents.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure staff accurately documented meal intakes in the Electronic Medical Record (EMR) for 1 of 11 residents reviewed (Resident #6). The facility reported a census of 56 residents.
February 19, 2026Standard inspection, Complaint inspection · 11 citations
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on clinical record review, staff interviews, and wound center interview, the facility failed to notify the Physician when a wound VAC, or negative pressure wound therapy (NPWT) (device that uses gentle suction to promote healing in chronic or acute wound) was placed on hold and a previous treatment restarted for 1 of 2 residents reviewed (Resident #2) for pressure ulcers. The facility reported a census of 55 residents.
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on clinical record review, staff interviews and policy review, the facility failed to report an allegation of potential abuse to the Department of Inspections, Appeals and Licensing (DIAL) for 1 of 14 residents reviewed (Resident #45). The facility reported a census of 55 residents.
- D Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Inspectors wroteBased on clinical record review and staff interviews, the facility failed to submit a Level 2 Preadmission Screening and Resident Review (PASRR) evaluation for 1 of 2 residents reviewed with a new mental health diagnosis and start of new psychotropic medications (Resident #4). The facility reported a census of 55 residents.
- D PASARR screening for Mental disorders or Intellectual Disabilities
Inspectors wroteBased on clinical record review and staff interviews, the facility failed to resubmit a Preadmission and Resident Review (PASRR) evaluation as required for 1 of 2 residents reviewed for PASSR (Resident #35). The facility reported a census of 55 residents.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on clinical record review and staff interviews, the facility failed to develop a care plan to address risk factors and interventions for 1 out of 14 residents (Resident #3) reviewed for comprehensive care plans. The facility reported a census of 55 residents.
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on observation, clinical record review and staff interviews, the facility failed to follow physician orders related to a wound intervention for 1 of 5 residents reviewed for skin conditions (Resident #45). The facility reports a census of 55 residents.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on clinical record reviews, staff interviews and policy review, the facility failed to provide adequate nursing supervision to prevent accident and injuries for 1 of 2 residents reviewed (Resident #54) for falls. The facility reported a census of 55 residents.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observations, record review, staff interviews,and resident interview the facility failed to administer oxygen according to physician orders for 1 of 1 resident reviewed (Resident #24) for respiratory services. The facility reported a census of 55 residents. Findings Include: The Minimum Data Set (MDS) assessment for Resident #24 dated 1/16/26 identified a Brief Interview for Mental Status (BIMS) score of 15, which indicated intact cognition. The MDS included diagnoses of asthma and chronic lung disease. The MDS documented Resident #24 was on oxygen therapy while a resident at the facility. The Care Plan with a target date 4/19/26 revealed Resident #24 had a risk for ineffective breathing patterns related to chronic respiratory failure, emphysema and asthma. The care plan directed to administer oxygen per order. [...]
- D Ensure each resident’s drug regimen must be free from unnecessary drugs.
Inspectors wroteBased on record review and staff interviews, the facility failed to ensure adequate monitoring of a resident's lab orders to ensure the resident had the correct thickness of their blood to prevent blood clots for 1 of 1 resident reviewed (Resident #2) for blood thinners. Due to the facility's inadequate monitoring of Resident #2's blood work, the physician didn't order a new dose of blood thinner, resulting in them missing a dose of their blood thinner. The facility reported a census of 55 residents.
- D Ensure that residents are free from significant medication errors.
Inspectors wroteBased on interviews and clinical record review, the facility failed to start an antibiotic for more than 2 days after a resident received the physician's order for a resident with a urinary tract infection for 1 of 5 residents reviewed (Resident #33) for infection. The facility reported a census of 55.
- D Have a plan that describes the process for conducting QAPI and QAA activities.
Inspectors wroteBased on review of the facility's Quality Assurance Performance Improvement (QAPI) plan, the facility's past surveys, and staff interview, the facility failed to correct their own deficiencies for 5 of 9 areas of concern. The facility reported a census of 55 residents.
January 28, 2026Complaint inspection · 1 citation
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on clinical record review, facility record review, staff interviews, and facility policy review the facility failed to report an allegation of abuse to the Iowa Department of Inspections, Appeals, and Licensing (DIAL) within 2 hours of an allegation of abuse for 1 of 1 resident reviewed for abuse (Resident #1). The facility reported a census of 57 residents.
December 17, 2025Complaint inspection · 1 citation
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on the facility investigation, dignity policy/procedure review, resident and staff interviews, the facility failed to provide personal care to a resident incontinent of stool in a timely manner that promoted their dignity and quality of life for 1 out of 4 residents reviewed. (Resident #1). The facility identified a census of 56 residents.
November 18, 2025Complaint inspection · 6 citations
- E Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Inspectors wroteBased on electronic health records (EHR), document review, resident interview, and staff interview the facility failed to provide nursing staff to assure residents safety by not responding to call lights in a timely manner for 4 of 4 residents reviewed (Residents #1, #3, #4, and #6). The facility reported a census of 56 residents.
- D Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observations, resident, and staff interviews the facility failed to provide the residents with a comfortable homelike environment by failing to keep a resident bed in functioning order and the toilet properly maintained. The facility reported a census of 56 residents.
- D Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
Inspectors wroteBased on clinical document review, staff interview, the facility failed to ensure that each resident's medication regimen is free from unnecessary medications for 1 of 3 residents (Resident #2) reviewed. The facility reported a census of 56 residents.
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on clinical record review, policy review, resident and staff interviews, the facility failed to provide a professional standard of quality by not following physician orders for 1 of 3 residents reviewed (Resident #3). The facility reported a census of 56 residents.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, clinical record review, staff and resident interview, the facility failed to assess a resident that had no urinary output in their catheter bag for two days for which resulted in the resident going to the Emergency Department with discomfort (Resident #3) for 1 of 3 resident reviewed. The facility identified a census of 56 residents.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on clinical document review, resident and staff interview, the facility failed to provide adequate nursing supervision for 1 of 3 residents (Resident #4) reviewed. The facility reported a census of 56 residents.
March 3, 2025Standard inspection, Complaint inspection · 12 citations
- F Have a plan that describes the process for conducting QAPI and QAA activities.
Inspectors wroteBased on review of the facility's Quality Assurance Performance Improvement (QAPI) plan, the facility's past surveys, and staff interviews, the facility failed to correct their own deficiencies for 7 of 12 areas of concern. The facility reported a census of 54 residents.
- F Implement a program that monitors antibiotic use.
Inspectors wroteBased on observation, antibiotic stewardship policy, clinical record review, and staff interview, the facility failed to follow policies with all residents. The Infection Preventionist (IP) identified residents with an infection using a facility map, but couldn't provide evidence of when the antibiotic began, the monitoring of laboratory data, and the evaluation of the treated infections. The facility had 2 residents (Residents #43 and #37) with active urinary tract infections (UTIs) and 1 resident (Resident #35) who completed an antibiotic for a methicillin resistant staphylococcus aureus (MRSA) infection (a contagious infection that requires treatment with specific medication due to the infection not responding to other medications). The facility reported a census of 54 residents.
- E Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on clinical record review, resident interview, staff interview and policy review, the facility failed to provide resident bathing to maintain good personal hygiene and personal choice for residents unable to carry out the activity of daily living (ADL) independently, for four of four residents reviewed (#6, #24, #27 and #48). The facility reported a census of 54 residents.
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on resident interviews, staff interview and policy review, the facility failed to provide care for 1 out of 21 residents reviewed (Resident #24) in a manner to promote dignity and respect. The facility reported a census of 54 residents.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on clinical record review, staff interview and policy review the facility failed to develop a Care Plan to address risk factors and interventions for 1 of 21 residents reviewed (Resident #25) for comprehensive Care Plans. The facility reported a census of 54 residents.
- D Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Inspectors wroteBased on observations, record review, resident and staff interviews and policy review, the facility failed to provide restorative care for 2 of 2 residents reviewed (Residents #43 and #46). The facility failed to initiate a restorative program for Resident #43 for 18 days after the Physical Therapist (PT) recommended restorative care. In addition, they failed to provide restorative care as (PT) recommended for Resident #46. The facility reported a census of 54 residents.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wrote3. Resident #27's MDS assessment dated [DATE] identified a BIMS score of 15, indicating intact cognition. The MDS included diagnoses of medically complex conditions, anemia, hypertension, hyperlipidemia (elevated cholesterol levels increasing the risk for stroke or heart attacks) and paraplegia (the loss or impairment of motor and sensory functions in the lower half of the body). The MDS identified Resident #27 received a diuretic during the lookback period. The Care Plan Focus with a target date of [DATE], indicated Resident #27 had a risk for altered cardiovascular functioning related to hypertension. The Interventions directed the following: a. Monitor vital signs, weight and labs as ordered. b. Knee high TED hose (specialized stocking to prevent blood clots). [...]
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on clinical record review, staff interviews, and policy review the facility failed to provide adequate nursing supervision to prevent accidents and injuries for 1 of 2 residents reviewed (Resident #20) for falls. The facility failed to complete a thorough root cause analysis and implement a fall intervention after a fall occurred. The facility reported a census of 54 residents.
- D Provide safe, appropriate dialysis care/services for a resident who requires such services.
Inspectors wroteBased on clinical record review and staff interview, the facility failed to provide dialysis care to meet the needs of a resident for 1 of 1 residents reviewed (Resident #34). The facility failed to notify the primary care physician (PCP) of weight gain according to the parameters ordered by the PCP. The facility reported a census of 54 residents.
- D Provide or arrange emergency care by a doctor 24 hours a day.
Inspectors wroteBased on clinical record review, staff interviews and policy review, the facility failed to ensure the Physician responded promptly to a notification of abnormal laboratory results and chest x ray results for 1 of 21 residents (Resident #55) reviewed. See F684 for additional information regarding Resident #55. The facility reported a census of 54 residents.
- D Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Inspectors wroteBased on observation, clinical record review, resident, and staff interviews, the facility staff failed to consistently answer call lights within a reasonable amount of time (15 minutes). Residents reported having to wait thirty to forty five minutes for someone to answer their call light numerous times during the week. The facility reported a census of 54 residents.
- D Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Inspectors wroteBased on clinical record review, resident and staff interviews and policy review, the facility failed to adequately trained staff to perform a treatment for 1 of 1 resident reviewed (Resident #6). The facility failed to have a nurse flush Resident #6's catheter as ordered. Instead of the nurse, a Certified Nursing Aide (CNA) the irrigated/flushed Resident #6's catheter. The facility reported a census of 54 residents.
December 4, 2024Complaint inspection · 3 citations
- G Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observations, interviews, and record review, the facility failed to routinely assess and provide interventions for retracting the foreskin of the penis and returning to its original position for 1 out of 3 residents reviewed (Resident #2). Resident #2 required intervention at the Urology Clinic to reduce paraphimosis (foreskin pulled back but unable to return to its original position over the head, or glans, of the penis) on 3 different occasions. This facility reported a census of 52 residents.
- G Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on observations, interviews and record review, the facility failed to follow standards for bladder care and services for 2 out of 3 residents reviewed (Residents #1 and #2). Resident #2 had a voiding trial (trial to see if resident could go without a catheter to drain the urine from his bladder) without measuring output or documenting his output for 1 shift. Resident #2 couldn't urinate on a separate shift and had over 1 liter of urine drained from his bladder. Resident #2 had urethral erosion (tissue breakdown around the urinary meatus, opening at the end of the penis) from a Urinary catheter (tube placed in the urethra to drain urine out of the bladder). The facility failed to ensure Resident #2 wore a secure device to hold the catheter in place and to prevent pulling on the catheter. The facility failed to provide timely incontinence care to Resident #1. [...]
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on clinical record reviews, staff interviews, family interview, facility records, and policy review, the facility failed to provide care and services according to accepted standards of clinical practice for 1 of 4 residents reviewed (Residents #1). The facility failed to follow physician orders to administer the correct dose of an antipsychotic medication for 7 days (9/20/24 to 9/27/24). The facility reported a census of 52 residents.
November 6, 2023Standard inspection, Complaint inspection · 24 citations
- G Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observation, interview and record review the facility failed to implement treatment orders for pressure sores for 2 of 3 residents reviewed (Residents #307 and #39). In addition, the facility failed to identify a new skin injury for 1 of 3 residents (Resident #307). Resident #307 admitted to the facility on [DATE] with 2 skin injuries but the facility failed to get him treatment orders until 10/30/23. On 11/1/23 staff found Resident #307 with 2 additional areas of concern. Resident #39 had a chronic ulcer on his sacrum and saw a wound specialist on 10/25/23. The recommended treatment changes did not get implemented until 10/30/23.
- G Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, interview, and record review the facility failed to keep residents safe from accidents and hazards for 4 of 4 residents reviewed (Resident #7, #28, #1, and #11). Staff failed to use a gait belt or ensure proper footwear use when transferring Resident #7. Resident #7 fell on her way to the bathroom and sustained a major injury. After Resident #28 fell, the staff failed to complete neurological assessments. During an observation of a transfer of Resident #1, staff failed to use a gait belt. After Resident #11 sustained a foot injury while off campus, the facility failed to complete an incident report.
- E Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Inspectors wroteBased on observation, resident, family, and staff interviews the facility failed to answer call lights in a timely manner for 4 of 4 residents reviewed (Residents #11, #25, #12 and #7).
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, staff interview, facility documentation, and policy review, the facility failed to ensure staff used proper hand sanitizing to prevent or spread infection. The facility also failed to act on resident's personal refrigerators that were out of safe temperature ranges for storing food. The facility reported a census of 55 residents.
- E Have a plan that describes the process for conducting QAPI and QAA activities.
Inspectors wroteBased on facility record review and staff interviews, the facility failed to provide satisfactory evidence that they identified their own high risk, high volume, and problem-prone quality deficiencies, and made a good faith attempt to correct them. The facility reported a census of 55 residents.
- E Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Inspectors wroteBased on personnel file reviews, facility policy review, and staff interview, the facility failed to provide dependent adult abuse recertification training within 3 years for 1 of 5 employees reviewed (Staff B). The facility identified a census of 55 residents.
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on clinical record review and staff interview, the facility failed to notify the physician of significant weight gains for 1 of 2 residents reviewed (Resident #38).
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on interview, staff file review and policy review the facility failed to report a potential abuse to the surveying agency for 1 of 3 residents (Resident #308). Staff reported to the administration that Staff I, Certified Nurse Aide (CNA), pushed Resident #308 back into a chair in a rough manner. A video recording contained the interaction and the personal file contained a counseling note. The facility did not report the incident to the proper authorities.
- D Respond appropriately to all alleged violations.
Inspectors wroteBased on interview, staff file review and policy review the facility failed to thoroughly investigate a potential abuse situation for 1 of 1 resident reviewed (Resident #308). The staff reported to the Administration that Staff I, Certified Nurse Aide (CNA) pushed Resident #308 into a chair in a forceful manner. A video recording contained the interaction and the facility counseled Staff I.
- D Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Inspectors wroteBased on clinical record review and staff interviews the facility failed to send a copy of a notice of transfer to a representative of the Office of the State Long Term Care Ombudsman for 3 of 3 residents reviewed (Resident #4, #49, and #38).
- D Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Inspectors wroteBased on clinical record review, staff interviews and policy review the facility failed to provide a bed hold notice for 2 or 3 residents reviewed (Residents #4 and #49).
- D Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Inspectors wroteBased on clinical record review staff interview, the facility failed to complete a new Preadmission and Resident Review (PASRR) evaluation as required for 2 of 3 reviewed (Residents #4 and #11).
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on clinical record review, staff interview, and policy review the facility failed to develop a Care Plan that addressed risk factors and interventions related to type 2 diabetes for 1 out of 20 residents (Resident #25) reviewed for comprehensive Care Plans.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on clinical record, and staff interview, the facility failed to update care plans with fall interventions and feeding assistance needs for 2 of 6 residents reviewed (Residents #1 and #5). The facility reported a census of 55 residents.
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wrote3. Resident #49's MDS assessment dated [DATE] listed a readmission date of 7/23/23 from an acute hospital. The MDS identified a BIMS score of 14, indicating intact cognition. The assessment reflected that Resident #49 had impaired range of motion (ROM) to one side of the upper extremity. The hospital Transfer/Discharge/Active Orders dated 4/18/23 included an order for continuous use of a splint to his right wrist, hand, remove 3 times a day to complete hygiene cares and check for skin breakdown. Resident #49's October 2023 Treatment Administration Record (TAR) included an order on 5/13/23 for edema glove on in morning (AM) and off at bedtime (HS). On 10/30/23 at 11:54 AM observed Resident #49 in the dining room without an edema glove and/or a splint to his right hand. On 10/30/23 at 4:00 PM witnessed Resident #49 in his room without an edema glove and/or a splint to his right hand. [...]
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observations, interviews, and chart review the facility failed to offer the use of a toilet on a timely basis to 1 of 3 residents reviewed (Resident #45). An observation revealed Resident #45 sitting in his chair for over 4 hours before someone offered to take him to the toilet.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on clinical record review and staff interviews the facility failed to reassess 1 of 1 resident reviewed (Resident #11) for electric wheelchair safety after an accident.
- D Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Inspectors wroteBased on observations, interview and record review the facility failed to reposition residents to prevent pressure for 2 of 3 residents (Residents #307 and #45). In addition, the facility failed to provide range of motion exercises as recommended for 1 of 1 residents (Resident #12).
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wrote3. Resident #46's MDS assessment dated [DATE] identified a BIMS score of 15 indicating cognitively intact. Resident #46 ate with set-up help and supervision. The MDS included diagnoses of heart failure, hypertension, and renal insufficiency. Resident #46 received a mechanically altered diet and a therapeutic diet. The Care Plan with a target date of 12/20/23 included a Focus that indicated Resident #46 had nutritional risks related to diabetes mellitus type 2, congestive heart failure, end stage renal disease, and dialysis. He needed a mechanical and therapeutic diet. The Interventions directed the following: a. Encourage him to follow his order for fluid restriction b. Resident #46 would receive a renal diet, mechanical soft texture, regular fluid consistency, and a 1500 cc fluid restriction. c. [...]
- D Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Inspectors wroteBased on observation, interview and record review the facility failed to provide enteral (fluids delivered directly into the stomach) water as ordered for 1 of 2 residents reviewed (Resident #42). Resident #42 required tube feedings and experienced increased vomiting. On 10/27/23 the dietician recommended a decrease in the water flow in his 24-hour tube feedings. An order was entered on 10/30/23 to decrease the fluids with feedings from 25 milliliters (ml) an hour to 20 ml. On 10/30/23, 10/31/23 and 11/1/23 an observation revealed the water flow still set on 25 ml. As of 11/1/23 at 7:00 AM the facility still did implement the order change.
- D Provide safe, appropriate dialysis care/services for a resident who requires such services.
Inspectors wroteBased on record review, staff interviews and policy review the facility failed to do a dialysis assessment or a complete before and/or after dialysis assessment for 2 of 2 residents reviewed (Resident #46 and #38).
- D Ensure each resident’s drug regimen must be free from unnecessary drugs.
Inspectors wroteBased on record review and staff interview, the facility failed to provide adequate monitoring of prophylactic (preventative) antibiotic use for 1 resident reviewed, (Resident #38). The facility notified Resident #38's primary provider. When the primary provider replied that a specialist provided the order, the facility failed to contact the prescribing provider to review the prophylatic order.
- D Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on observation, interview and record review the facility failed to discontinue an as needed (PRN) antipsychotic medication (haloperidol or Haldol) or seen by the provider within 14 days to determine the necessity of the medication for 1 of 5 residents reviewed (Resident #45). The Pharmacist recommended that the physician see Resident #45 still needed the medication, the benefit of the medication, and/or if the medication helped him. The facility failed to implement the recommendation for two months after the pharmacy review.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation and staff interview, the facility failed to wear gloves to remove a used dirty dressing while completing wound care for 1 of 1 resident reviewed (Resident #26).
Fire safety inspections
14 fire safety citations on file: 4 on February 19, 2026, 1 on January 13, 2026, 7 on March 3, 2025, 2 on November 6, 2023.
Every fire safety citation14 citations
- F Install an approved automatic sprinkler system.
- F Install smoke barrier doors that can resist smoke for at least 20 minutes.
- F Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- F Ensure that testing and maintenance of electrical equipment is performed.
- F Have restrictions on the use of portable space heaters.
- F Develop and maintain an Emergency Preparedness Program (EP).
- F Conduct testing and exercise requirements.
- F Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- F Inspect, test, and maintain automatic sprinkler systems.
- E Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
- E To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- E Have generator or other power source capable of supplying service within 10 seconds.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Provide properly protected cooking facilities.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| December 4, 2024 | Fine | $33,540 |
| November 6, 2023 | Fine | $38,357 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Iowa | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.71 | 3.82 | 3.86 |
| Registered nurses | 0.78 | 0.74 | 0.69 |
| All nursing staff on weekends | 3.28 | 3.37 | 3.42 |
| Nurse aides | 2.61 | ||
| Licensed practical nurses | 0.32 | ||
| Nursing staff turnover (share who left in a year) | 53.6% | 44.0% | 45.8% |
| Registered nurse turnover | 42.9% | 42.1% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.46 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.89 on weekdays and 3.28 on weekends, 16% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 16.4% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.05 in April to June 2025 to 3.71 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.71 | 0.78 | 3.89 | 3.28 | 16.4% | 0 of 90 | 54 |
| Oct to Dec 2025 | 3.71 | 0.74 | 3.86 | 3.34 | 17.7% | 0 of 92 | 55 |
| Jul to Sep 2025 | 3.72 | 0.58 | 3.86 | 3.35 | 23.1% | 1 of 92 | 59 |
| Apr to Jun 2025 | 4.05 | 0.64 | 4.23 | 3.61 | 24.2% | 0 of 91 | 56 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Iowa, Jan to Mar 2026 | 3.80 | 0.71 | 3.98 | 3.36 | 4.7% | 0.3% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Iowa | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 15.2 | 17.1 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 1.5 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.5 | 2.4 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 4.3 | 3.8 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 3.3 | 2.1 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 14.8 | 16.6 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 2.0 | 4.2 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 18.2 | 19.4 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 27.6 | 20.9 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 27.9 | 13.2 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.0 | 1.5 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.6 | 2.1 | 1.8 |
Owners and operators
Legal business name: WEBSTER CITY IA SKILLED NURSING FACILITY LLC. CMS links this home to Legacy Healthcare, a group of 95 nursing homes averaging 2.9 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Iowa Portfolio Opco Holdings LLC | Direct ownership interest | Organization | 08/15/2024 | |
| Doros Generation Trust U/a/D 1/3/12 | Indirect ownership interest | Organization | 08/15/2024 | |
| Gpn Family Trust U/a/D 4/28/08 | Indirect ownership interest | Organization | 08/15/2024 | |
| Oakway Operations LLC | Indirect ownership interest | Organization | 08/15/2024 | |
| Shabat, Menachem | Corporate officer | Individual | 08/15/2024 | |
| Beasley, Karla | Operational/managerial control | Individual | 08/15/2024 | |
| Behounek, Linsey | Operational/managerial control | Individual | 08/15/2024 | |
| Borcherding, Jenny | Operational/managerial control | Individual | 08/15/2024 | |
| Burken, Sheri | Operational/managerial control | Individual | 08/15/2024 | |
| Friedenberg, Laura | Operational/managerial control | Individual | 08/15/2024 | |
| Hassebrock, Megan | Operational/managerial control | Individual | 08/15/2024 | |
| Hedberg, Jennifer | Operational/managerial control | Individual | 08/15/2024 | |
| Heitland, Ashley | Operational/managerial control | Individual | 01/01/2025 | |
| Heying, Larina | Operational/managerial control | Individual | 08/15/2024 | |
| Houston, Mindy | Operational/managerial control | Individual | 08/15/2024 | |
| Jaeger, Krystle | Operational/managerial control | Individual | 08/15/2024 | |
| Larson, Melissa | Operational/managerial control | Individual | 08/15/2024 | |
| McClure, Dorothy | Operational/managerial control | Individual | 08/15/2024 | |
| Otterbeck, Patricia | Operational/managerial control | Individual | 08/15/2024 | |
| Rajchenbach, Chaim | Operational/managerial control | Individual | 08/15/2024 | |
| Shabat, Menachem | Operational/managerial control | Individual | 08/15/2024 | |
| Shear, Kiley | Operational/managerial control | Individual | 08/15/2024 | |
| Van Veghel, Elizabeth | Operational/managerial control | Individual | 08/15/2024 | |
| Wierschem, Bobbie | Operational/managerial control | Individual | 08/15/2024 | |
| Friedman, Brian | Trustee of the SNF | Individual | 01/03/2021 | |
| Rajchenbach, Avrum | Trustee of the SNF | Individual | 04/28/2008 | |
| Rajchenbach, Rivka | Trustee of the SNF | Individual | 04/28/2008 | |
| Shabat, Ahuva | Trustee of the SNF | Individual | 01/03/2012 | |
| Cascade Capital Holdings LLC | Adp of the SNF | Organization | 08/15/2024 | |
| Cascade Capital Partners LLC | Adp of the SNF | Organization | 08/15/2024 | |
| Ccg Gorgona LLC | Adp of the SNF | Organization | 08/15/2024 | |
| Gorgona Holdco LLC | Adp of the SNF | Organization | 08/15/2024 | |
| Gorgona Propco Holdings LLC | Adp of the SNF | Organization | 08/15/2024 | |
| Gorgona Sub Holdco LLC | Adp of the SNF | Organization | 08/15/2024 | |
| Gpn Family Trust U/a/D 4/28/08 | Adp of the SNF | Organization | 03/03/2025 | |
| Legacy Healthcare Financial Services LLC | Adp of the SNF | Organization | 08/15/2024 | |
| Mn8 Rh Holdco LLC | Adp of the SNF | Organization | 08/15/2024 | |
| Oakway Operations LLC | Adp of the SNF | Organization | 03/03/2025 | |
| Webster City Ia Property Holdings, LLC | Adp of the SNF | Organization | 08/15/2024 | |
| Beasley, Karla | Adp of the SNF | Individual | 08/15/2024 | |
| Behounek, Linsey | Adp of the SNF | Individual | 08/15/2024 | |
| Borcherding, Jenny | Adp of the SNF | Individual | 08/15/2024 | |
| Burken, Sheri | Adp of the SNF | Individual | 08/15/2024 | |
| Friedenberg, Laura | Adp of the SNF | Individual | 08/15/2024 | |
| Hassebrock, Megan | Adp of the SNF | Individual | 08/15/2024 | |
| Hedberg, Jennifer | Adp of the SNF | Individual | 08/15/2024 | |
| Heitland, Ashley | Adp of the SNF | Individual | 01/01/2025 | |
| Heying, Larina | Adp of the SNF | Individual | 08/15/2024 | |
| Houston, Mindy | Adp of the SNF | Individual | 08/15/2024 | |
| Jaeger, Krystle | Adp of the SNF | Individual | 08/15/2024 | |
| Larson, Melissa | Adp of the SNF | Individual | 08/15/2024 | |
| McClure, Dorothy | Adp of the SNF | Individual | 08/15/2024 | |
| Otterbeck, Patricia | Adp of the SNF | Individual | 08/15/2024 | |
| Rajchenbach, Chaim | Adp of the SNF | Individual | 08/15/2024 | |
| Shabat, Menachem | Adp of the SNF | Individual | 08/15/2024 | |
| Shear, Kiley | Adp of the SNF | Individual | 08/15/2024 | |
| Van Veghel, Elizabeth | Adp of the SNF | Individual | 08/15/2024 | |
| Wierschem, Bobbie | Adp of the SNF | Individual | 08/15/2024 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 21 problems in this area, most recently on July 27, 2026: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- When is the care plan meeting, and can family attend it?Inspectors cited 12 problems in this area, most recently on July 27, 2026: "Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 7 problems in this area, most recently on February 19, 2026: "Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident."
- How many nurses and aides work each shift, nights and weekends included?Inspectors cited 6 problems in this area, most recently on July 27, 2026: "Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.28 hours per resident per day, below the Iowa average of 3.37.
Other nursing homes nearby
- Crestview Nursing and Rehabilitation Webster City, 0.5 mi · 2 of 5 stars · 19 citations
- Stratford Specialty Care Stratford, 14.8 mi · 2 of 5 stars · 36 citations
- Rotary Senior Living Eagle Grove, 14.8 mi · 3 of 5 stars · 23 citations
- Grandview Health Care Center Dayton, 17.9 mi · 2 of 5 stars · 12 citations
- Marian Home Fort Dodge, 18.1 mi · 5 of 5 stars · 3 citations
- Clarion Wellness and Rehabilitation Center Clarion, 19.1 mi · 1 of 5 stars · 37 citations
- Fort Dodge Health and Rehabilitation Fort Dodge, 19.5 mi · 1 of 5 stars · 48 citations
- Friendship Haven, Inc Fort Dodge, 19.5 mi · 4 of 5 stars · 16 citations
Iowa contacts for a concern about a nursing home
These are the official offices in Iowa. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Iowa Department of Inspections, Appeals, and Licensing, Health Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Iowa Office of the State Long-Term Care Ombudsman, 866-236-1430. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Iowa Health Facility Database, Entity Search, where Iowa publishes its own records on licensed homes.
Common questions
- What is Southfield Wellness Community's Medicare star rating?
- CMS rates Southfield Wellness Community 1 out of 5 stars overall, with 1 for health inspections, 4 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Southfield Wellness Community get at its last inspection?
- 11 health deficiencies at the standard inspection on February 19, 2026. The Iowa average is 6.5.
- Has Southfield Wellness Community been fined?
- Yes. CMS lists 2 fines totaling $71,897 in the last three years.
- Does Southfield Wellness Community accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Southfield Wellness Community?
- CMS lists 58 owners and managers, and links the home to Legacy Healthcare. Legal business name: WEBSTER CITY IA SKILLED NURSING FACILITY LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.