Sterling Care Forest Hill
109 Forest Valley Drive, Forest Hill, MD 21050 · Harford County · (410) 838-0101
156 certified beds, about 132 residents a day · For profit - Corporation · Medicare and Medicaid since 1989
CMS high performing icon Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
4 of 5
Staffing
3 of 5
Quality measures
5 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 215194 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on December 22, 2025, inspectors cited 12 health deficiencies (the Maryland average is 17, the national average 9.2).
Of 39 health citations since September 2019, 1 was rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).
CMS lists 1 fine totaling $10,036 in the last three years; the largest was $10,036, and the latest is dated August 14, 2024.
Nurses and nurse aides worked 3.84 hours per resident per day, against 3.87 across Maryland and 3.86 nationally. Registered nurses accounted for 0.72 of those hours.
34.8% of nursing staff left within the year CMS measured (Maryland average 40.2%).
CMS links it to Sterling Care, an affiliated group of 6 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
1909/19
110/23
708/24
1212/25
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 39 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
1J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
35D
2E
1F
Potential for minimal harm
0A
0B
0C
December 22, 2025Standard inspection · 12 citations
- E Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observation, resident interview, and staff interview it was determined that the facility staff failed to ensure resident rooms were maintained in a homelike environment. This was evident for 5 of the resident rooms observed during the initial tour of the facility during this recertification survey.
- D Reasonably accommodate the needs and preferences of each resident.
Inspectors wroteBased on observation and staff interview it was determined that the facility staff failed to ensure a call bell was in reach of a resident. This was evident for 2 (#37 and #85) out of 43 residents reviewed as part of the survey sample.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on interview, record review, and observation, it was determined the facility failed to provide ADL care related to urine incontinence timely. This was evident for 1 of 1 resident (Resident # 6) reviewed for Activities of Daily Living during the recertification survey.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on interview, observation, and record review it was determined that the facility failed to ensure an ordered consultation that necessitated an outside scheduled appointment was completed. This was evident for 1 of 28 residents (Resident #6) reviewed during the recertification/complaint survey.
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on observation, record review, and interview it was determined the facility failed to assist a resident with known difficulty swallowing (dysphagia) with feeding and failed to provide liquids during a meal. This was evident for 1 (Resident #37) of 4 residents reviewed for Nutrition during the recertification survey.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, record review, and staff interview, it was determined that the facility failed to label oxygen tubing and humidifier bottles with date of change to indicate maintenance of respiratory equipment for proper hygiene and safety. This was evident of 3 (Resident #1, #24, #66) of 4 residents observed for respiratory care during this recertification/complaint survey.
- D Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Inspectors wroteBased on record review and staff interviews, it was determined that the facility failed to act upon a pharmacy identified irregularities. This was evident for 1 (Resident #38) of 5 residents reviewed for unnecessary medications during the recertification survey.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on surveyor observation and interview with staff, it was determined that the facility staff failed to properly store drugs and biologicals by not removing expired medications and supplies from the house stock medication cabinet. This was evident for 2 out of 3 stock medication cabinets observed during the recertification survey.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on a review of medical records and interviews with facility staff, it was determined that the facility failed to ensure that the provider accurately documented residents' current medications. This was evident for one resident (Resident #14) of the one resident reviewed for pain management during this recertification survey.
- D Implement a program that monitors antibiotic use.
Inspectors wroteBased on a review of medical records, facility records, and staff interviews, it was determined that the facility failed to monitor and track antibiotic usage effectively. Specifically, an antibiotic was prescribed to a resident without clinical evidence of infection, and the facility's Antibiotic Stewardship Program failed to document all prescribed antibiotics. This was evident in one (Resident #3) out of four residents reviewed for antibiotic use and stewardship during the recertification survey.
- D Develop and implement policies and procedures for flu and pneumonia vaccinations.
Inspectors wroteBased on record reviews and staff interviews, it was determined the facility failed to ensure that influenza immunizations were consistently offered or administered during the active flu season. This was evidence one (Resident #124) out of a five-resident sample reviewed during the recertification survey.
- D Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Inspectors wroteBased on medical record reviews and staff interviews, it was determined that the facility failed to ensure that residents' COVID-19 vaccine statuses were monitored and maintained in a timely manner. This finding was evident for one (Resident #129) of five residents whose immunization records were reviewed during this recertification survey.
August 14, 2024Standard inspection · 7 citations
- J Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on record review, observations, and interviews, the facility failed to provide supervision to a cognitively impaired resident with known elopement risk and exit-seeking behavior from exiting the building unsupervised. This was evident for 1 of 12 residents reviewed for elopement during the survey. This failure resulted in an Immediate Jeopardy for Resident #82. The facility implemented effective and thorough corrective measures following the incident. The facility's plan of correction and actions were verified during the survey; therefore, this deficiency will be cited as past non-compliance. The date of correction was 07.21.22. The facility administrator and director of nursing were provided a copy of the past compliance IJ documentation and both employees signed and dated the documents at 3:15 PM on 08.14.24.
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation and interview with facility staff, it was determined that the facility failed to store food in accordance with professional standards for food service safety. This was found to be evident during the facility's survey and has the potential to affect all residents eating food prepared in the facility's kitchen.
- D Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Inspectors wroteBased on observations and interviews it was determined that the facility failed to allow the residents on Unit 300 move freely throughout the facility as evidenced by the unit being locked and requiring a code to enter and exit. This deficient practice was discovered during the survey.
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on resident interview, record review, and staff interviews, it was determined that the facility failed to address and/or follow up on an ophthalmologist's recommendation. This was evident for 1 (Resident #31) of 5 resident's reviewed for vision.
- D Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observations and staff interviews, it was determined the facility failed to maintain facility equipment in good repair and provide a clean homelike environment. This was evident for 2 resident's rooms out of 8 resident rooms reviewed during the survey.
- D Post nurse staffing information every day.
Inspectors wroteBased on record review and interviews it was determined that the facility staff failed to ensure the assignment sheets were completed daily on Unit 300 and failed to reserve the posted daily nursing staff data for a minimum of 18 months. This deficient practice was discovered during the survey.
- D Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Inspectors wroteBased on observations, interviews with resident and facility staff, it was determined that the facility failed to ensure that repairs were made, as needed, in the resident's room. This was evident for 1 resident (Resident# 32) out of 66 resident's rooms observed during the facility's survey.
October 24, 2023Complaint inspection · 1 citation
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on record review and interview it was determined the facility staff failed to report an allegation of abuse within 2 hours of the allegation to the regulatory agency, the Office of Health Care Quality (OHCQ). This was evident for 1 resident (Resident #1) reviewed for abuse during the complaint survey.
September 27, 2019Standard inspection · 19 citations
- E Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation and staff interview it was determined that the facility staff failed to treat residents in a dignified manner (#52, #54, #48, #87, #115). This was evident for 5 out of 56 residents in the survey sample.
- D Reasonably accommodate the needs and preferences of each resident.
Inspectors wroteBased on observation and interview, the facility staff failed to ensure that call bells were within reach for Resident (#94). This was evident for 1 out of 56 residents selected for review during the annual survey process.
- D Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on medical record review and interview, it was determined the facility staff failed to ensure residents were competent for health care decision making capacity prior to the residents signing medical forms (Residents #94 and #87). This was evident for 2 of 9 residents selected for review of advance directives and 2 of 56 residents selected for review during the annual survey.
- D Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on surveyor observation and resident interview it was determined that the facility failed to provide a safe, clean, comfortable and homelike environment. This was evident for 2 resident rooms in the facility.
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on resident interview and staff interview it was determined that the facility staff failed to notify the state agency upon being notified of an accusation of theft of resident property. This was evident for 1 out of 56 residents in the survey sample.
- D Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Inspectors wroteBased on medical record review and interview, it was determined that the facility failed to notify the responsible party and/or resident in writing of Resident's (#120, #74, #15) transfer to the hospital. This was evident for 3 of 5 residents investigated for hospitalization during the annual survey.
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on medical record review and interview, it was determined the facility staff failed to administer pain medication to Resident (#61) in accordance with the standard of nursing practice. This was evident for 1 of 7 residents selected for review of pain management and 1 of 56 residents selected for review during the survey process.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, medical record review and interview it was determined the facility staff failed to aid with meals for Resident (#55). This is evident for 1 of 4 residents selected for review for ADL care and 1 out of 56 residents reviewed during the annual survey process.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on review of the medical record and staff interview it was determined that the facility staff failed to revise a resident's plan of care related to a significant weight loss. This was evident for 1 (Resident #19) of 6 residents reviewed for accidents during an annual recertification survey.
- D Provide safe, appropriate dialysis care/services for a resident who requires such services.
Inspectors wroteBased on medical record review and resident and staff interview, it was determined the facility staff failed to ensure that a medication was given as ordered (Residents #120). This is evident for 1 of 3 residents reviewed for dialysis during the annual survey.
- D Observe each nurse aide's job performance and give regular training.
Inspectors wroteBased on review of employee files and staff interview, it was determined that the facility failed to provide at least 12 hours of nursing aides' in-services within a year. This was evident for 1 of 6 randomly selected staff members reviewed during an annual recertification survey.
- D Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Inspectors wroteBased on medical record review and staff interview, it was determined the facility staff failed to act upon the consultant pharmacist recommendation in a timely manner for Residents (#14). This was evident for 1 out of 56 residents selected for review during the annual survey.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation it was determined that the facility staff failed to ensure medications were secured in a locked environment. This was evident for 1 out of 2 medication administrations.
- D Provide timely, quality laboratory services/tests to meet the needs of residents.
Inspectors wroteBased on medical record review and interview, it was determined the facility staff failed to obtain laboratory blood specimens as ordered by the physician or NP for Resident (#94). This was evident for 1 of 56 residents selected for review during the annual survey process.
- D Provide routine and 24-hour emergency dental care for each resident.
Inspectors wroteBased on clinical record review, observation, resident interview, and staff interview it was determined that facility staff failed to arrange a dental consult to repair or replace broken dentures. This was evident for 1 out of 5 reviewed for dental issues.
- D Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Inspectors wroteBased on resident interview and surveyor observation it was determined the facility failed to provide food at a safe and appetizing temperature. This deficient practice has the potential to affect all residents.
- D Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation and interviews of facility staff, it was determined that food service employees failed to ensure that sanitary practices were followed, equipment was maintained and safe food handling practices were followed to reduce the risk of foodborne illness. This deficient practice has the potential to affect all residents.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wrote2. Resident #92 who is a diabetic was admitted to the facility after surgery for rehabilitation. On admission the physician ordered blood sugars to be taken once a day by the facility nursing staff to monitor Resident #92's diabetes. The nursing staff completed the task of taking the blood sugars but from 8-5-19 to 8-9-19 failed to record the results in the medical record. On 9-26-19 at 9:44 AM the Director of Nursing confirmed that the nursing staff took the blood sugars from 8-5-19 to 8-9-19 but failed to record the results in the medical record. The results were recorded on the nurses scratch papers and 8-5-19 was obtained from the requested labatory blood draw but not transcribed onto the blood sugar results section of the medical record. [...]
- D Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Inspectors wroteBased on surveyor observation it was determined that the facility failed to maintain an effective pest control program as evidenced by the presence of flies. This was evident in the facility's main kitchen.
Fire safety inspections
40 fire safety citations on file: 15 on December 22, 2025, 25 on August 14, 2024.
Every fire safety citation40 citations
- F Provide properly protected cooking facilities.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- F Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Inspect, test, and maintain automatic sprinkler systems.
- E Have properly installed electrical wiring and gas equipment.
- E Have proper medical gas storage and administration areas.
- D Meet other general requirements.
- D Keep aisles, corridors, and exits free of obstruction in case of emergency.
- D Properly select, install, inspect, or maintain portable fire extinguishes.
- D Install properly constructed and protected linen or trash chutes.
- D Have restrictions on the use of portable space heaters.
- F Develop and maintain an Emergency Preparedness Program (EP).
- F Provide properly protected cooking facilities.
- F Have approved installation, maintenance and testing program for fire alarm systems.
- F Properly install and monitor supervisory attachments on automatic sprinkler systems.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Have simulated fire drills held at unexpected times.
- F Ensure that smoke control systems are tested and documented in accordance with established engineering principles.
- F Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- F Have a battery powered remote alarm panel in a location accessible by operating personnel.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- E Install emergency lighting that can last at least 1 1/2 hours.
- E Have properly located and lighted "Exit" signs.
- E Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E Properly provide smoke detection systems in areas open to corridors.
- E Properly select, install, inspect, or maintain portable fire extinguishes.
- E Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
- E Install corridor and hallway doors that block smoke.
- E Install smoke barrier doors that can resist smoke for at least 20 minutes.
- E Have properly installed electrical wiring and gas equipment.
- E Ensure that testing and maintenance of electrical equipment is performed.
- D Keep aisles, corridors, and exits free of obstruction in case of emergency.
- D Meet other general requirements that are deficient.
- D Install properly constructed and protected linen or trash chutes.
- D Provide a written emergency evacuation plan.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| August 14, 2024 | Fine | $10,036 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Maryland | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.84 | 3.87 | 3.86 |
| Registered nurses | 0.72 | 0.84 | 0.69 |
| All nursing staff on weekends | 3.49 | 3.47 | 3.42 |
| Nurse aides | 2.11 | ||
| Licensed practical nurses | 1.00 | ||
| Nursing staff turnover (share who left in a year) | 34.8% | 40.2% | 45.8% |
| Registered nurse turnover | 47.8% | 38.7% | 42.9% |
| Administrators who left | 0 |
CMS expects 4.31 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.97 on weekdays and 3.49 on weekends, 12% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 1.8% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.91 in April to June 2025 to 3.84 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.84 | 0.72 | 3.97 | 3.49 | 1.8% | 0 of 90 | 132 |
| Oct to Dec 2025 | 3.95 | 0.64 | 4.08 | 3.61 | 0.0% | 0 of 92 | 130 |
| Jul to Sep 2025 | 3.84 | 0.53 | 4.00 | 3.42 | 0.0% | 0 of 92 | 128 |
| Apr to Jun 2025 | 3.91 | 0.57 | 4.08 | 3.49 | 3.6% | 0 of 91 | 128 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Maryland, Jan to Mar 2026 | 3.73 | 0.74 | 3.88 | 3.34 | 8.0% | 0.1% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Maryland | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 10.6 | 20.4 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.5 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.6 | 1.5 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 0.9 | 2.4 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.7 | 1.1 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 11.8 | 22.2 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 4.0 | 5.9 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 6.1 | 13.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 19.4 | 21.0 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 4.6 | 9.8 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.0 | 1.3 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.9 | 1.2 | 1.8 |
Owners and operators
Legal business name: FOREST HILL SNF OPERATOR LLC. CMS links this home to Sterling Care, a group of 6 nursing homes averaging 4.3 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Bbf Holdings LLC | 5% or greater direct ownership interest | Organization | 100% | 06/01/2022 |
| Jek Irrv Tr | 5% or greater indirect ownership interest | Organization | 06/01/2022 | |
| Nmj Irrv Tr | 5% or greater indirect ownership interest | Organization | 06/01/2022 | |
| Sava Acquisition LLC | 5% or greater indirect ownership interest | Organization | 06/01/2022 | |
| Frankel, Chaim | 5% or greater indirect ownership interest | Individual | 06/01/2022 | |
| Kagan, Jeffrey | W-2 managing employee | Individual | 06/01/2022 | |
| Kagan, Jeffrey | Corporate officer | Individual | 06/01/2022 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 10 problems in this area, most recently on December 22, 2025: "Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 9 problems in this area, most recently on December 22, 2025: "Provide care and assistance to perform activities of daily living for any resident who is unable."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 4 problems in this area, most recently on December 22, 2025: "Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures."
- When is the care plan meeting, and can family attend it?Inspectors cited 3 problems in this area, most recently on December 22, 2025: "Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards."
Other nursing homes nearby
- Sterling Care Bel Air Bel Air, 1.8 mi · 4 of 5 stars · 45 citations
- Lorien Nsg & Rehab Ctr Belair Bel Air, 4.8 mi · 4 of 5 stars · 53 citations
- Sterling Care Riverside Belcamp, 9.4 mi · 5 of 5 stars · 41 citations
- Glen Meadows Retirement Com. Glen Arm, 10.8 mi · 4 of 5 stars · 36 citations
- Lorien Bulle Rock Havre De Grace, 12 mi · 5 of 5 stars · 33 citations
- Oak Crest Village Parkville, 13.5 mi · 4 of 5 stars · 26 citations
- Stella Maris, Inc. Timonium, 13.8 mi · 4 of 5 stars · 47 citations
- Autumn Lake Healthcare at Loch Raven Baltimore, 14.7 mi · 2 of 5 stars · 89 citations
Maryland contacts for a concern about a nursing home
These are the official offices in Maryland. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Maryland Department of Health, Office of Health Care Quality, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Maryland Long-Term Care Ombudsman Program, Maryland Department of Aging, 800-243-3425. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: Maryland Health Care Commission, Maryland Quality Reporting, Nursing Homes, where Maryland publishes its own records on licensed homes.
Common questions
- What is Sterling Care Forest Hill's Medicare star rating?
- CMS rates Sterling Care Forest Hill 5 out of 5 stars overall, with 4 for health inspections, 3 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Sterling Care Forest Hill get at its last inspection?
- 12 health deficiencies at the standard inspection on December 22, 2025. The Maryland average is 17.
- Has Sterling Care Forest Hill been fined?
- Yes. CMS lists 1 fine totaling $10,036 in the last three years.
- Does Sterling Care Forest Hill accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Sterling Care Forest Hill?
- CMS lists 7 owners and managers, and links the home to Sterling Care. Legal business name: FOREST HILL SNF OPERATOR LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.