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Advanced Health Care of Glendale

16825 North 63rd Avenue, Glendale, AZ 85306 · Maricopa County · (602) 732-3400

54 certified beds, about 51 residents a day · For profit - Corporation · Medicare since 2010

CMS abuse icon: cited for abuse in a recent inspection Certified for Medicare
Overall
3 of 5
Health inspections
2 of 5
Staffing
4 of 5
Quality measures
5 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 035275 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on February 5, 2026, inspectors cited 4 health deficiencies (the Arizona average is 6.4, the national average 9.2).

Of 9 health citations since September 2023, 1 was rated as actual harm or immediate jeopardy to residents.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 5.18 hours per resident per day, against 3.98 across Arizona and 3.86 nationally. Registered nurses accounted for 1.35 of those hours.

59.8% of nursing staff left within the year CMS measured (Arizona average 45.1%).

CMS links it to Advanced Health Care, an affiliated group of 26 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 9 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
7D
1E
0F
Potential for minimal harm
0A
0B
0C
June 18, 2026Complaint inspection · 1 citation
  1. G
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 26, 2026
    Inspectors wroteBased on observations, staff and Resident interviews, review of facility documentation, facility policies and procedures, and the State Agency complaint portal, the facility failed to ensure one resident (#1) was free from neglect by failing to provide a safe transfer using a manually operated mechanical lift device. The deficient practice resulted to a physical harm and could place other residents' safety at risk.
February 5, 2026Standard inspection · 4 citations
  1. D
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    F582 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 5, 2026
    Inspectors wroteBased on interviews, review of clinical record, and review of facility policy and procedure, the facility failed to ensure Notice of Medicare Non-Coverage (NOMNC) regarding end of insurance coverage and discharge for one resident (#69) was provided timely according to regulation and facility policy. The deficient practice could lead to inadequate notice for a resident or resident representative to appeal the decision.
  2. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 5, 2026
    Inspectors wroteBased on review of observations, staff interviews, and policy and procedures the facility failed to ensure that one resident (#78) had documentation and orders in place for dressings to the wrists and elbow. The universe was 52 and the sample size was 16. The deficient practice could impact the doctors available information on the resident, improper documentation/ communication among staff and potential for infection and worsening of the wound.
  3. D
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    F725 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 5, 2026
    Inspectors wroteBased on interviews, review of clinical record, and review of facility policy and procedure, the facility failed to ensure sufficient staffing regarding provision of a caregiver / sitter to meet a resident's (#69) needs. The deficient practice could place the resident at risk for physical or psychosocial harm, or place a resident at risk of undue financial burden of having to provide the staffing out-of-pocket for themselves.
  4. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 5, 2026
    Inspectors wroteBased on review of observations, staff interviews, and policy and procedures the facility failed to ensure that one resident's (#86) medication/treatments were not left at bedside. The universe was 52 and the sample was 16. The deficient practice could result in residents not receiving medications as ordered by the physician.
September 27, 2024Standard inspection · 3 citations
  1. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 1, 2024
    Inspectors wroteBased on observations, resident and staff interviews, clinical record review, and policy review, the facility failed to ensure that dignity and privacy was maintained for one resident (#338).
  2. D
    Keep residents' personal and medical records private and confidential.
    F583 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 1, 2024
    Inspectors wroteBased on observations, resident and staff interviews, clinical record review, and policy review, the facility failed to ensure that dignity and privacy was maintained for one resident (#338).
  3. D
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    F757 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 1, 2024
    Inspectors wroteBased on observations, staff interview, and policy review, the facility failed to ensure opioid medication regimen was administered according to physician's ordered parameters for one patient (#8). The deficient practice could result in the side effects of exacerbated respiratory failure or cause life-threatening breathing problems.
September 10, 2024Complaint inspection · 1 citation
  1. E
    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
    F557 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) October 21, 2024
    Inspectors wroteBased on clinical record review, interviews and review of facility policy, the facility failed to ensure residents are treated with dignity and respect. The deficient practice could lead to residents suffering from psychosocial harm.
September 27, 2023Standard inspection · 0 citations

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeArizonaUnited States
All nursing staff (RN, LPN and aides)5.183.983.86
Registered nurses1.350.700.69
All nursing staff on weekends4.493.513.42
Nurse aides3.08
Licensed practical nurses0.75
Nursing staff turnover (share who left in a year)59.8%45.1%45.8%
Registered nurse turnover52.9%43.6%42.9%
Administrators who left0

CMS expects 4.92 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 5.46 on weekdays and 4.49 on weekends, 18% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 5.9% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 5.26 in April to June 2025 to 5.18 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20265.181.355.464.49 5.9%0 of 9051
Oct to Dec 20255.391.445.774.44 5.6%0 of 9250
Jul to Sep 20255.481.465.814.63 2.9%0 of 9247
Apr to Jun 20255.261.405.594.44 3.1%0 of 9149
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Arizona, Jan to Mar 20263.870.634.053.433.3%0.5% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.

Official wage estimates for Arizona

JobMedianMiddle halfEmployed
Arizona, all employers
CNAs (nursing assistants)$21.53$18.43 to $22.4220,320
LPNs and LVNs$37.05$32.10 to $39.366,530
Registered nurses$47.84$39.33 to $52.2073,150
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeArizonaUS
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.31.21.6
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
24.823.723.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
10.110.412.0

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Advanced Health Care of Glendale's Medicare short-stay residents. On returning residents home or to the community, CMS rates it better than the national rate (74.4% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

74.4% this home

Better than the national rate

US median of homes 51.5% · Arizona: 74 better, 1 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 1,104 eligible stays.

Potentially preventable readmissions

11.3% this home

No different from the national rate

US median of homes 10.7% · Arizona: 4 better, 1 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 1,139 eligible stays.

Infections that led to a hospital stay

5.8% this home

Better than the national rate

US median of homes 7.1% · Arizona: 6 better, 1 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 696 eligible stays.

Self-care and mobility at discharge

71.8% this home

Median of homes: Arizona69.9% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 528 residents counted.

Falls with major injury

0.4% this home

Median of homes: Arizona0.0% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 726 residents counted.

New or worsened pressure ulcers

0.6% this home

Median of homes: Arizona0.6% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 726 residents counted.

Medication list given at discharge

98.7% this home

Median of homes: Arizona95.1% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 151 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: AHC OF GLENDALE LLC. CMS links this home to Advanced Health Care, a group of 26 nursing homes averaging 4.7 stars overall.

NameRoleTypeShareSince
New AHC Holdings, LLC5% or greater direct ownership interestOrganization100%01/01/2021
The Gail Miller Gst Trust5% or greater indirect ownership interestOrganization72%01/01/2024
The Bryan Miller Utah Dynasty Trust Dated April 22, 2014Indirect ownership interestOrganization01/01/2024
The G&h Miller Utah Trust Dated February 26, 2019Indirect ownership interestOrganization01/01/2024
Oxnam, NathanCorporate officerIndividual01/01/2024
Caldwell, WyattOperational/managerial controlIndividual01/01/2020
Lhmsh LLCAdp of the SNFOrganization01/01/2024
New AHC Holdings, LLCAdp of the SNFOrganization04/14/2025
Caldwell, WyattAdp of the SNFIndividual04/15/2025
Newcomb, MichaelAdp of the SNFIndividual04/15/2025

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 4 problems in this area, most recently on February 5, 2026: "Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered."
  2. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 2 problems in this area, most recently on February 5, 2026: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
  3. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 1 problem in this area, most recently on June 18, 2026: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
  4. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 1 problem in this area, most recently on February 5, 2026: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."

Other nursing homes nearby

Arizona contacts for a concern about a nursing home

These are the official offices in Arizona. NursingHomeClear cannot take or act on complaints.

Common questions

What is Advanced Health Care of Glendale's Medicare star rating?
CMS rates Advanced Health Care of Glendale 3 out of 5 stars overall, with 2 for health inspections, 4 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Advanced Health Care of Glendale get at its last inspection?
4 health deficiencies at the standard inspection on February 5, 2026. The Arizona average is 6.4.
Has Advanced Health Care of Glendale been fined?
CMS lists no fines in the last three years.
Does Advanced Health Care of Glendale accept Medicaid?
CMS lists it as "Medicare", so it is not certified for Medicaid.
Who owns Advanced Health Care of Glendale?
CMS lists 10 owners and managers, and links the home to Advanced Health Care. Legal business name: AHC OF GLENDALE LLC.

Sources

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