Find a nursing home

Home / North Carolina / Pittsboro

The Arbor

300 Clynelish Close, Pittsboro, NC 27312 · Chatham County · (919) 545-2690

16 certified beds, about 12 residents a day · Non profit - Corporation · Medicare since 2006

Overall
5 of 5
Health inspections
5 of 5
Staffing
5 of 5
Quality measures
4 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 345539 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on April 15, 2026, inspectors cited 0 health deficiencies (the North Carolina average is 4.7, the national average 9.2).

None of its 6 health citations since January 2024 was rated as actual harm or immediate jeopardy.

CMS lists 1 fine totaling $2,117 in the last three years; the largest was $2,117, and the latest is dated October 2, 2023.

Nurses and nurse aides worked 4.46 hours per resident per day, against 3.85 across North Carolina and 3.86 nationally. Registered nurses accounted for 1.20 of those hours.

0.0% of nursing staff left within the year CMS measured (North Carolina average 49.0%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 6 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
3D
1E
1F
Potential for minimal harm
0A
1B
0C
April 15, 2026Standard inspection · 0 citations
March 12, 2025Standard inspection · 1 citation
  1. F
    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
    F851 · Administration · No actual harm, potential for more than minimal harm, widespread · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on record review and staff interview, the facility failed to electronically submit direct care staffing information based on payroll data to the Centers for Medicare and Medicaid (CMS) as required for quarter 3 of federal fiscal year (FY) 2024 (April 1 through June 30, 2024). This failure occurred for 1 of 4 quarters reviewed.
January 10, 2024Standard inspection · 5 citations
  1. E
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 7, 2024
    Inspectors wroteBased on Medical Director, Psychiatrist, Director of Nursing, and Consultant Pharmacist interviews, and record reviews, the facility failed to identify the need to clarify a physician's medication order for crushing Bupropion HCl SR (a sustained release antidepressant) for 1 of 6 residents reviewed for significant medication errors (Resident #65). This resulted in Resident #65 receiving 11 crushed doses of the medication over a 6-day period.
  2. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 7, 2024
    Inspectors wroteBased on record reviews, observations, and staff resident interviews, the facility failed to administer oxygen at the prescribed rate for 1 of 1 resident reviewed for respiratory care (Residents #64).
  3. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 7, 2024
    Inspectors wroteBased on observations, record review and staff interviews, the facility failed to discard expired medications in 1 of 1 medication storage room (Juniper Hall Med Storage Room).
  4. D
    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
    F887 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 7, 2024
    Inspectors wroteBased on record review and interviews with the resident, the resident's representative and staff, the facility failed to educate and offer the COVID-19 vaccine on admission and failed to maintain a resident's record of COVID-19 vaccine history. This was for 1 of 5 residents reviewed for immunizations (Resident #2).
  5. B
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for minimal harm, pattern · deficient, provider has February 7, 2024
    Inspectors wroteBased on staff interviews and record review, the facility failed to code the Minimum Data Set (MDS) assessment accurately in the areas of Hospice for Resident #7 and #5. This was for 2 of 8 residents reviewed for MDS accuracy.

Fire safety inspections

12 fire safety citations on file: 7 on April 15, 2026, 2 on March 12, 2025, 3 on January 10, 2024.

Every fire safety citation12 citations
  1. E
    Have properly located and lighted "Exit" signs.
    K 293 · April 15, 2026 · deficient, provider has
  2. E
    Provide properly protected cooking facilities.
    K 324 · April 15, 2026 · deficient, provider has
  3. E
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · April 15, 2026 · deficient, provider has
  4. E
    Properly select, install, inspect, or maintain portable fire extinguishes.
    K 355 · April 15, 2026 · deficient, provider has
  5. D
    Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
    K 223 · April 15, 2026 · deficient, provider has
  6. D
    Install an approved automatic sprinkler system.
    K 351 · April 15, 2026 · deficient, provider has
  7. D
    Have proper medical gas storage and administration areas.
    K 923 · April 15, 2026 · deficient, provider has
  8. D
    Have properly installed electrical wiring and gas equipment.
    K 511 · March 12, 2025 · Corrected (the home has a date of correction)
  9. D
    Have a battery powered remote alarm panel in a location accessible by operating personnel.
    K 916 · March 12, 2025 · Corrected (the home has a date of correction)
  10. F
    Establish an Emergency Preparedness Program (EP).
    E 1 · January 10, 2024 · Corrected (the home has a date of correction)
  11. D
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · January 10, 2024 · Corrected (the home has a date of correction)
  12. D
    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    K 521 · January 10, 2024 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
October 2, 2023Fine $2,117

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeNorth CarolinaUnited States
All nursing staff (RN, LPN and aides)4.463.853.86
Registered nurses1.200.620.69
All nursing staff on weekends5.003.423.42
Nurse aides1.80
Licensed practical nurses1.45
Nursing staff turnover (share who left in a year)0.0%49.0%45.8%
Registered nurse turnovernot reported45.6%42.9%
Administrators who left0

CMS expects 3.62 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.24 on weekdays and 5.00 on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.5% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.43 in April to June 2025 to 4.46 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.461.204.245.00 0.5%0 of 9012
Oct to Dec 20256.171.405.886.89 1.2%0 of 928
Jul to Sep 20254.491.004.265.10 3.4%0 of 9211
Apr to Jun 20254.430.954.284.82 0.7%0 of 9112
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
North Carolina, Jan to Mar 20263.650.533.823.258.0%0.7% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for North Carolina

JobMedianMiddle halfEmployed
North Carolina, all employers
CNAs (nursing assistants)$18.49$17.28 to $21.0864,010
LPNs and LVNs$30.42$28.50 to $33.5118,010
Registered nurses$40.56$37.87 to $49.06111,120
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For The Arbor. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

Your job
Employed by
Usual shift
Do you get a shift differential?
Optional questions
Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeNorth CarolinaUS
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
1.21.41.6
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
17.922.923.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
15.112.912.0

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for The Arbor's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (50.4% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

50.4% this home

No different from the national rate

US median of homes 51.5% · North Carolina: 93 better, 25 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 38 eligible stays.

Potentially preventable readmissions

10.1% this home

No different from the national rate

US median of homes 10.7% · North Carolina: 1 better, 4 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 41 eligible stays.

Infections that led to a hospital stay

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

US median of homes 7.1% · North Carolina: 1 better, 3 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 24 eligible stays.

Self-care and mobility at discharge

54.5% this home

Median of homes: North Carolina54.0% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 22 residents counted.

Falls with major injury

0.0% this home

Median of homes: North Carolina0.6% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 25 residents counted.

New or worsened pressure ulcers

0.0% this home

Median of homes: North Carolina2.5% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 25 residents counted.

Medication list given at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: North Carolina97.5% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 14 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: GALLOWAY RIDGE, INC.

NameRoleTypeShareSince
Cannon, RobCorporate directorIndividual01/01/2024
Chapman, LisaCorporate directorIndividual01/01/2022
De St. Aubin, DenisCorporate directorIndividual01/01/2023
Kahler, H. RichardCorporate directorIndividual09/01/2024
Marshall, RobertCorporate directorIndividual01/01/2023
McKenna, GaryCorporate directorIndividual01/01/2025
Meyer Austin, LeahCorporate directorIndividual01/01/2025
Perry, DavidCorporate directorIndividual01/01/2020
Rimer, AlanCorporate directorIndividual01/01/2024
Wilson, StanCorporate directorIndividual01/01/2025
Winter, ChristinaCorporate directorIndividual01/01/2024
Zimmer, RobertCorporate directorIndividual12/06/2011
Boylan-Walker, DanaCorporate officerIndividual05/24/2022
Boylan-Walker, DanaOperational/managerial controlIndividual05/24/2022
Cannon, RobOperational/managerial controlIndividual01/01/2024
Chapman, LisaOperational/managerial controlIndividual01/01/2022
De St. Aubin, DenisOperational/managerial controlIndividual01/01/2023
Kahler, H. RichardOperational/managerial controlIndividual09/01/2024
Kendra, VictoriaOperational/managerial controlIndividual03/01/2017
Marshall, RobertOperational/managerial controlIndividual01/01/2023
McKenna, GaryOperational/managerial controlIndividual01/01/2025
Meyer Austin, LeahOperational/managerial controlIndividual01/01/2025
Perry, DavidOperational/managerial controlIndividual01/01/2020
Rimer, AlanOperational/managerial controlIndividual01/01/2024
Wilson, StanOperational/managerial controlIndividual01/01/2025
Zimmer, RobertOperational/managerial controlIndividual12/06/2011
Armstrong, DianeAdp of the SNFIndividual12/19/2025
Wilson, LindsayAdp of the SNFIndividual12/19/2025

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 2 problems in this area, most recently on January 10, 2024: "Ensure that residents are free from significant medication errors."
  2. Who is the administrator and director of nursing, and how long have they been in the job?Inspectors cited 1 problem in this area, most recently on March 12, 2025: "Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data."
  3. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 1 problem in this area, most recently on January 10, 2024: "Provide safe and appropriate respiratory care for a resident when needed."
  4. What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 1 problem in this area, most recently on January 10, 2024: "Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status."

Other nursing homes nearby

North Carolina contacts for a concern about a nursing home

These are the official offices in North Carolina. NursingHomeClear cannot take or act on complaints.

Common questions

What is The Arbor's Medicare star rating?
CMS rates The Arbor 5 out of 5 stars overall, with 5 for health inspections, 5 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did The Arbor get at its last inspection?
0 health deficiencies at the standard inspection on April 15, 2026. The North Carolina average is 4.7.
Has The Arbor been fined?
Yes. CMS lists 1 fine totaling $2,117 in the last three years.
Does The Arbor accept Medicaid?
CMS lists it as "Medicare", so it is not certified for Medicaid.
Who owns The Arbor?
CMS lists 28 owners and managers. Legal business name: GALLOWAY RIDGE, INC.

Sources

Find a nursing home Read an inspection