The Highlands at Owasso
10098 N 123 E Ave, Owasso, OK 74055 · Tulsa County · (918) 928-4800
105 certified beds, about 87 residents a day · For profit - Individual · Medicare and Medicaid since 2014
Certified for Medicaid Certified for Medicare
Overall
2 of 5
Health inspections
2 of 5
Staffing
2 of 5
Quality measures
3 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 375558 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on May 6, 2025, inspectors cited 6 health deficiencies (the Oklahoma average is 6.4, the national average 9.2).
Of 20 health citations since February 2023, 2 were rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).
CMS lists 2 fines totaling $23,179 in the last three years; the largest was $14,901, and the latest is dated March 13, 2026.
Nurses and nurse aides worked 4.10 hours per resident per day, against 3.79 across Oklahoma and 3.86 nationally. Registered nurses accounted for 0.16 of those hours.
77.4% of nursing staff left within the year CMS measured (Oklahoma average 55.5%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
002/23
301/24
108/24
312/24
201/25
605/25
402/26
103/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 20 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
1J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
12D
4E
2F
Potential for minimal harm
0A
0B
0C
March 13, 2026Complaint inspection · 1 citation
- J Ensure that residents are free from significant medication errors.
Inspectors wroteA past noncompliance immediate Jeopardy situation was determined to exist effective [DATE] related to the facility's failure to ensure residents were free from significant medication errors. Based on record review and interview, the facility failed to ensure:a. the correct resident was identified before administering medications; andb. a resident was free from significant medication errors for 1 (#1) of 3 sampled residents reviewed for medication administration. The ADON identified 88 residents received medications from the facility.
February 2, 2026Complaint inspection · 4 citations
- G Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, record review, and interview, the facility failed to safely transfer a resident using a mechanical lift for 1 (#2) of 4 sampled residents reviewed for the safe use of a mechanical lift for transfers. The ADON identified 14 residents utilized a mechanical lift for transfers.
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on record review and interview, the facility failed to ensure that medications were given as ordered for 1 (#16) of 7 sampled residents reviewed for physician's orders. The administrator identified 83 residents resided in the facility.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on record review and interview, it was determined the facility failed to secure medications for 1 (#13) of 5 sampled residents reviewed for medication storage. The administrator identified 83 residents received medications in the facility.
- D Provide or obtain dental services for each resident.
Inspectors wroteBased on observation, record review, and interview, the facility failed to provide medically appropriate dental services for 1 (#1) of 3 sampled residents reviewed for dental services. The administrator identified 83 residents resided in the facility.
May 6, 2025Standard inspection, Complaint inspection · 6 citations
- F Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Inspectors wroteBased on record review and interview, the facility failed to ensure the DON had not worked as a charge nurse when the facility census was above 60 residents and failed to ensure the DON worked 40 hours each week. The Administrator stated the facility had a census greater than 90 residents for 36 days from 04/01/25 to 05/06/25.
- F Provide and implement an infection prevention and control program.
Inspectors wroteBased on record review and interview, the facility failed to ensure a water management plan to prevent waterborne pathogens had been implemented. The administrator reported 95 residents reside at the facility.
- E Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Inspectors wroteBased on record review and interview, the facility failed to ensure residents were provided with a Notice of Medicare Non-Coverage at least two days prior to the end of skilled services for 2 (#99 and #100) of 3 sampled residents reviewed for beneficiary notices. The administrator identified 46 residents who had been discharged from skilled services from 11/06/24 through 05/06/25.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteOn 04/18/25, a past non-compliance situation was determined to exist related to the facility's failure to provide supervision to protect residents. An Incident Report, dated 02/25/25, showed Resident #165 got out of the building and was found a mile away from the facility by police. Resident #165 was returned to the facility where the resident signed out of the facility against medical advice (AMA). On 04/09/25 Resident #165 eloped and was located a half mile away from the facility on a four-lane busy road. Resident #165's care plan did not address interventions of exit seeking behaviors on 02/16/25 and was not updated until 04/09/25 with interventions. Based on observation, record review, and interview, the facility failed to provide supervision and interventions to prevent elopement for 1 (#165) of 3 sampled residents reviewed for elopement. [...]
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation and interview, the facility failed to ensure medications were secured in a locked medication cart for 1 (treatment cart #1) of 1 medication cart observed on the center hallway. The administrator identified 117 residents reside in the facility.
- D Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation and interview, the facility failed to ensure kitchen staff members wore a beard guard for 1 (cook #1) of 1 staff members observed for beard guards. The administrator identified 95 residents received meals prepared by the kitchen.
January 16, 2025Complaint inspection · 2 citations
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure proper infection control practices were utilized during medication administration for one (#16) for one resident sampled for medication administration. The administrator reported the census was 97.
- D Make sure that a working call system is available in each resident's bathroom and bathing area.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure the call light system was functioning for one (#5) of one resident whose call light was tested. The administrator reported the census was 97.
December 13, 2024Complaint inspection · 3 citations
- D Ensure that residents are free from significant medication errors.
Inspectors wroteBased on record review and interview, the facility failed to accurately transcribe admission orders as written and failed to acquire medications within four hours for one (#2) of five sampled residents whose clinical records were reviewed for pharmacy services. The DON identified 99 residents who resided in the facility.
- D Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Inspectors wroteBased on observation and interview, the facility failed to serve hot foods at an appealing temperature. The DON identified 99 residents who ate meals prepared in the kitchen.
- D Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Inspectors wroteBased on observation and interview, the facility failed to maintain an effective pest control program. The DON identified 99 residents in the facility.
August 9, 2024Complaint inspection · 1 citation
- D Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Inspectors wroteBased on record review and interview, the facility failed to ensure injuries of unknown origin were reported timely for one (#1) of three residents sampled for incidents. The ADON identified 80 residents who resided at the facility.
January 23, 2024Standard inspection, Complaint inspection · 3 citations
- E Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Inspectors wroteBased on observation and interview the facility failed to ensure food was served at an appetizing temperature and was palatable. The administrator identified 85 of the 86 residents received nutrition from the kitchen.
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation and interview, the facility failed to: a) ensure opened foods were dated and resealed. b) ensure food was not stored on the floor. The administrator identified 85 out of 86 residents received nourishment from the kitchen.
- E Keep all essential equipment working safely.
Inspectors wroteBased on observation and interview, the facility failed to maintain kitchen equipment in a safe, clean operating condition. The administrator identified 85 of 86 residents who received nourishment from the kitchen.
February 8, 2023Standard inspection · 0 citations
Fire safety inspections
11 fire safety citations on file: 3 on May 6, 2025, 1 on January 23, 2024, 7 on February 8, 2023.
Every fire safety citation11 citations
- F Properly provide smoke detection systems in areas open to corridors.
- F Meet requirements for the installation and maintenance of electrical systems.
- E Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- F Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- F Install emergency lighting that can last at least 1 1/2 hours.
- F To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- F Have generator or other power source capable of supplying service within 10 seconds.
- E Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- E Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
- E Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
- C Have approved installation, maintenance and testing program for fire alarm systems.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| March 13, 2026 | Fine | $14,901 |
| February 2, 2026 | Fine | $8,278 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Oklahoma | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.10 | 3.79 | 3.86 |
| Registered nurses | 0.16 | 0.34 | 0.69 |
| All nursing staff on weekends | 3.29 | 3.44 | 3.42 |
| Nurse aides | 2.86 | ||
| Licensed practical nurses | 1.08 | ||
| Nursing staff turnover (share who left in a year) | 77.4% | 55.5% | 45.8% |
| Registered nurse turnover | 88.9% | 53.6% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.11 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.42 on weekdays and 3.29 on weekends, 26% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.74 in April to June 2025 to 4.10 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.10 | 0.16 | 4.42 | 3.29 | 0.0% | 1 of 90 | 87 |
| Oct to Dec 2025 | 4.16 | 0.17 | 4.51 | 3.24 | 0.0% | 2 of 92 | 87 |
| Jul to Sep 2025 | 4.20 | 0.28 | 4.34 | 3.84 | 0.0% | 0 of 92 | 89 |
| Apr to Jun 2025 | 3.74 | 0.18 | 3.93 | 3.28 | 0.0% | 0 of 91 | 97 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Oklahoma, Jan to Mar 2026 | 3.79 | 0.32 | 3.94 | 3.42 | 2.2% | 1.6% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Oklahoma | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 4.9 | 13.6 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.3 | 1.9 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 2.8 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 4.1 | 4.7 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.8 | 1.8 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 5.7 | 13.7 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 3.9 | 4.7 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 12.3 | 17.5 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 37.9 | 27.3 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 14.5 | 16.6 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.9 | 2.3 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 3.3 | 3.0 | 1.8 |
Owners and operators
Legal business name: GOLF COURSE PROPERTY INC.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Golf Course Property Inc | 5% or greater direct ownership interest | Organization | 100% | 08/01/2013 |
| Cox, Steven | 5% or greater indirect ownership interest | Individual | 100% | 08/01/2013 |
| Cox, Steven | W-2 managing employee | Individual | 08/01/2013 | |
| Golf Course Property Inc | Operational/managerial control | Organization | 08/01/2013 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 5 problems in this area, most recently on March 13, 2026: "Ensure that residents are free from significant medication errors."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 4 problems in this area, most recently on May 6, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 3 problems in this area, most recently on February 2, 2026: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- Can we see a resident room, a shower room and the dining room on this visit?Inspectors cited 3 problems in this area, most recently on January 16, 2025: "Make sure that a working call system is available in each resident's bathroom and bathing area."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.29 hours per resident per day, below the Oklahoma average of 3.44.
Other nursing homes nearby
- Sequoyah Pointe Living Center Owasso, 0 mi · 4 of 5 stars · 20 citations
- Baptist Village of Owasso Owasso, 1.6 mi · 3 of 5 stars · 14 citations
- North County Center for Nursing and Rehabilitation Collinsville, 5.9 mi · 2 of 5 stars · 26 citations
- Green Country Care Center Tulsa, 7.6 mi · 2 of 5 stars · 27 citations
- Rolling Hills Care Center Catoosa, 8.7 mi · 4 of 5 stars · 11 citations
- Tulsa Nursing Center Tulsa, 9.5 mi · 4 of 5 stars · 20 citations
- Saint Simeons Episcopal Home Tulsa, 10.5 mi · 4 of 5 stars · 13 citations
- Leisure Village Health Care Center Tulsa, 10.6 mi · 1 of 5 stars · 41 citations
Oklahoma contacts for a concern about a nursing home
These are the official offices in Oklahoma. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Oklahoma State Department of Health, Long Term Care Service, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Oklahoma Long-Term Care Ombudsman, Office of the Attorney General, 1-800-211-2116. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: OSDH Long Term Care Surveys search, where Oklahoma publishes its own records on licensed homes.
Common questions
- What is The Highlands at Owasso's Medicare star rating?
- CMS rates The Highlands at Owasso 2 out of 5 stars overall, with 2 for health inspections, 2 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did The Highlands at Owasso get at its last inspection?
- 6 health deficiencies at the standard inspection on May 6, 2025. The Oklahoma average is 6.4.
- Has The Highlands at Owasso been fined?
- Yes. CMS lists 2 fines totaling $23,179 in the last three years.
- Does The Highlands at Owasso accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns The Highlands at Owasso?
- CMS lists 4 owners and managers. Legal business name: GOLF COURSE PROPERTY INC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.