The Oaks Care Center
50 Pinecrest Drive, Pineville, LA 71360 · Rapides County · (318) 640-9656
136 certified beds, about 106 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 2001
Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
4 of 5
Staffing
1 of 5
Quality measures
2 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 195529 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on January 7, 2026, inspectors cited 3 health deficiencies (the Louisiana average is 6.4, the national average 9.2).
None of its 13 health citations since August 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.25 hours per resident per day, against 3.76 across Louisiana and 3.86 nationally. Registered nurses accounted for 0.17 of those hours.
49.5% of nursing staff left within the year CMS measured (Louisiana average 47.6%).
CMS links it to Plantation Management Company, an affiliated group of 16 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
708/23
309/24
301/26
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 13 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
8D
5E
0F
Potential for minimal harm
0A
0B
0C
January 7, 2026Standard inspection · 3 citations
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, record review, and interview, the facility failed to maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development of communicable diseases and infection by failing to ensure staff sanitized reusable medical equipment between each resident use, and performed hand hygiene after direct resident contact.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observation, record review and interview the facility failed to develop and implement a comprehensive person-centered care plan for each resident consistent with the resident's rights for 2 (Resident #10 and Resident#12) of 20 Sampled Residents. The facility failed to: 1. Develop a focus of weight loss for Resident #10; and2. Develop a focus of depression for Resident # 12.
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on observation, record review, and interview the facility failed to provide care and services that met professional standards of quality by failing to ensure Physician's Orders were implemented. Total sample size was 20.
September 18, 2024Standard inspection · 3 citations
- E Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on interview and record review, the facility failed to ensure services were provided to residents according to accepted standards of clinical practice for 2 (Resident #97 and Resident #102) out of a total sample of 30 residents. The facility failed to notify the physician when: 1. Resident #102 had blood glucose levels greater than 451 mg/dL as ordered. 2. Resident #97 had an unwitnessed fall.
- E Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Inspectors wroteFACILITY Based on observation and interview, the facility failed to ensure menus were followed in order to meet the nutritional needs of residents who required a puree diet. The facility failed to follow the recipe in regard to ingredients and portion size to ensure the nutritional adequacy of the meal for all 9 residents who received a puree diet.
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, record review, and interview the facility failed to maintain an effective infection prevention and control program and ensure staff practices were consistent with current infection control principles and practices to prevent possible cross contamination for 1 (#109) of 30 sampled residents. The facility failed to implement appropriate infection control precautions for Resident #109.
August 24, 2023Standard inspection · 7 citations
- E Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Inspectors wroteBased on record review and interview, the facility failed to transmit a MDS (Minimum Data Set) Assessment within 14 days of completion for 4 (Resident #4, Resident #15, Resident #63, and Resident #70 ) of 4 sampled residents with MDS record over 120 days old.
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation, interview, and record review the facility failed to maintain dignity for 1 (Resident #19) of 36 sampled residents by failing to ensure she was free of facial hair.
- D Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Inspectors wroteBased on observation, interview and record review the Facility failed to promote and facilitate residents' self- determination through support of the residents' choice about aspects of his or her life in the facility that were significant to the resident for 1 (Resident #47) of 31 sampled Residents. The facility failed to provide a diet according to Resident #47''s food preferences.
- D Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observation and interview the facility failed to maintain a clean, comfortable and homelike environment, by failing to ensure the bathroom wall and door in Room A were in good repair.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, interview, and record review the facility failed to provide respiratory care consistent with professional standards for 2 (Resident #46 and Resident #211) of 2 residents reviewed for respiratory care. The facility failed to: 1. Provide humidification in accordance to the resident person centered plan of care 2. Ensure respiratory equipment was properly stored
- D Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Inspectors wroteBased on observation, interview, and record review the facility failed to meet the nutritional needs of residents in accordance with established national guidelines. The facility failed to follow the menu in regard to portion size to ensure nutritional adequacy of the meal for all 113 Residents who receive meals prepared by the facility kitchen.
- D Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, and record review the facility failed to store, prepare, distribute and serve food in accordance with professional standards for food service safety. This deficient practice had the potential to affect the 113 residents that received meals prepared by the kitchen.
Fire safety inspections
4 fire safety citations on file: 4 on January 7, 2026.
Every fire safety citation4 citations
- E Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
- E Install an approved automatic sprinkler system.
- E Install corridor and hallway doors that block smoke.
- D Install emergency lighting that can last at least 1 1/2 hours.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Louisiana | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.25 | 3.76 | 3.86 |
| Registered nurses | 0.17 | 0.31 | 0.69 |
| All nursing staff on weekends | 3.03 | 3.21 | 3.42 |
| Nurse aides | 1.89 | ||
| Licensed practical nurses | 1.19 | ||
| Nursing staff turnover (share who left in a year) | 49.5% | 47.6% | 45.8% |
| Registered nurse turnover | not reported | 41.6% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.84 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.33 on weekdays and 3.03 on weekends, 9% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 2.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.05 in April to June 2025 to 3.25 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.25 | 0.17 | 3.33 | 3.03 | 2.0% | 0 of 90 | 106 |
| Oct to Dec 2025 | 3.27 | 0.13 | 3.39 | 2.96 | 0.0% | 0 of 92 | 107 |
| Jul to Sep 2025 | 3.16 | 0.12 | 3.28 | 2.84 | 0.9% | 0 of 92 | 106 |
| Apr to Jun 2025 | 3.05 | 0.13 | 3.15 | 2.80 | 0.5% | 0 of 91 | 108 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Louisiana, Jan to Mar 2026 | 3.64 | 0.26 | 3.86 | 3.10 | 3.6% | 0.9% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Louisiana | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 13.4 | 17.8 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 1.2 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.6 | 2.1 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 3.6 | 3.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 3.1 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 12.5 | 17.9 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 6.2 | 5.6 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 16.3 | 22.7 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 26.3 | 28.0 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 18.6 | 14.8 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 3.4 | 2.6 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.2 | 2.7 | 1.8 |
Owners and operators
Legal business name: PLANTATION MANAGEMENT COMPANY, LLC. CMS links this home to Plantation Management Company, a group of 16 nursing homes averaging 1.7 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Qsst Trust for Gene Oliver Quirk III | 5% or greater direct ownership interest | Organization | 16% | 01/01/2021 |
| Qsst Trust for Marshall Todd Quirk | 5% or greater direct ownership interest | Organization | 16% | 01/01/2021 |
| Qsst Trust for Scott Holden Quirk | 5% or greater direct ownership interest | Organization | 16% | 01/01/2021 |
| Quirk, Cynthia | 5% or greater direct ownership interest | Individual | 36% | 01/01/2021 |
| Quirk, Gene | 5% or greater direct ownership interest | Individual | 16% | 01/01/2021 |
| David, Lora | W-2 managing employee | Individual | 01/01/2019 | |
| Maxwell, Phillip | W-2 managing employee | Individual | 09/07/2016 | |
| Delatte, Kimberly | Corporate director | Individual | 08/31/2001 | |
| Quirk, Cynthia | Corporate director | Individual | 08/31/2001 | |
| Quirk, Gene | Corporate director | Individual | 08/31/2001 | |
| Quirk, Scott | Corporate director | Individual | 08/31/2001 | |
| Delatte, Kimberly | Operational/managerial control | Individual | 11/01/2020 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- When is the care plan meeting, and can family attend it?Inspectors cited 4 problems in this area, most recently on January 7, 2026: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 3 problems in this area, most recently on September 18, 2024: "Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 3 problems in this area, most recently on August 24, 2023: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on January 7, 2026: "Provide and implement an infection prevention and control program."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.03 hours per resident per day, below the Louisiana average of 3.21.
Other nursing homes nearby
- Hilltop Nursing & Rehabilitation Center Pineville, 1.8 mi · 2 of 5 stars · 27 citations
- Tioga Community Care Center Pineville, 2.6 mi · 3 of 5 stars · 17 citations
- Legacy Nursing at St. Christina Pineville, 3.7 mi · 1 of 5 stars · 59 citations
- Matthews Memorial Health Care Center Alexandria, 4 mi · 2 of 5 stars · 35 citations
- Lexington House Alexandria, 6.3 mi · 2 of 5 stars · 25 citations
- The Summit Alexandria, 6.4 mi · 1 of 5 stars · 27 citations
- Regency House of Alexandria Alexandria, 7.5 mi · 1 of 5 stars · 43 citations
- Belle Grande Nursing and Rehabilitation Center Alexandria, 7.8 mi · 3 of 5 stars · 15 citations
Louisiana contacts for a concern about a nursing home
These are the official offices in Louisiana. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Louisiana Department of Health, Health Standards Section, Nursing Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Louisiana Long-Term Care Ombudsman Program, Governor's Office of Elderly Affairs, (866) 632-0922. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
Common questions
- What is The Oaks Care Center's Medicare star rating?
- CMS rates The Oaks Care Center 3 out of 5 stars overall, with 4 for health inspections, 1 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did The Oaks Care Center get at its last inspection?
- 3 health deficiencies at the standard inspection on January 7, 2026. The Louisiana average is 6.4.
- Has The Oaks Care Center been fined?
- CMS lists no fines in the last three years.
- Does The Oaks Care Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns The Oaks Care Center?
- CMS lists 12 owners and managers, and links the home to Plantation Management Company. Legal business name: PLANTATION MANAGEMENT COMPANY, LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.