What is The Springs Jonesboro's Medicare star rating?

CMS rates The Springs Jonesboro 4 out of 5 stars overall, with 4 for health inspections, 4 for staffing and 4 for quality measures (CMS data as of September 1, 2026).

How many deficiencies did The Springs Jonesboro get at its last inspection?

2 health deficiencies at the standard inspection on June 13, 2025. The Arkansas average is 2.7.

Has The Springs Jonesboro been fined?

CMS lists no fines in the last three years.

Does The Springs Jonesboro accept Medicaid?

It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.

Who owns The Springs Jonesboro?

CMS lists 13 owners and managers, and links the home to The Springs Arkansas. Legal business name: JONESBORO WELLNESS LLC.

The Springs Jonesboro: Inspections, Staffing & Ratings

The record in brief

At its most recent standard inspection, on June 13, 2025, inspectors cited 2 health deficiencies (the Arkansas average is 2.7, the national average 9.2).

None of its 15 health citations since June 2023 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.98 hours per resident per day, against 4.02 across Arkansas and 3.86 nationally. Registered nurses accounted for 0.43 of those hours.

43.5% of nursing staff left within the year CMS measured (Arkansas average 49.5%).

CMS links it to The Springs Arkansas, an affiliated group of 26 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

706/23

107/24

311/24

206/25

111/25

101/26

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 15 health citations on file.

Severity

Isolated

Pattern

Widespread

Immediate jeopardy

Actual harm

Potential for more than minimal harm

Potential for minimal harm

January 14, 2026Complaint inspection · 1 citation

D

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 13, 2026

Inspectors wroteBased on record review, interview, and facility policy review, it was determined that the facility failed to ensure alleged or suspected sexual abuse was reported to the State Agency within two hours for one (Resident #1) of one resident reviewed.

November 17, 2025Complaint inspection · 1 citation

D

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 17, 2025

Inspectors wroteBased on record review, interview, and facility policy review, the facility failed to ensure that one (Resident #2) of one resident reviewed received supervision to prevent avoidable accidents or elopement.

June 13, 2025Standard inspection · 2 citations

E

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

F803 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 13, 2025

Inspectors wroteBased on observation, interview, and menu review, the facility failed to ensure meals were prepared and served according to the planned written menu to meet the nutritional needs of the residents for two of two meals observed.
E

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 13, 2025

Inspectors wroteBased on observation, record review, interview, and facility policy review, the facility failed to ensure food stored in the refrigerator, freezer, and dry storage area were covered; refrigerated food was kept refrigerated; expired food items were promptly removed and discarded on or before the expiration or use by date; dietary staff washed their hands between dirty and clean tasks and before handling clean equipment; food items were free of discoloration; ice machine and ice scoop were maintained in a sanitary condition, and manufactures instructions were followed for 2 of 2 meals observed.

November 27, 2024Complaint inspection · 3 citations

D

Provide care and assistance to perform activities of daily living for any resident who is unable.

F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 27, 2024

Inspectors wroteBased on observations, interviews, record review, facility document review, facility policy review, it was determined that the facility failed to ensure fingernail care was provided for 1 (Resident #7) of 1 resident reviewed for Activities of Daily Living (ADLs).
D

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

F688 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 27, 2024

Inspectors wroteBased on observations, interviews, record review, facility document review, and facility policy review, it was determined the facility failed to identify, and ensure preventative measures were put into place to prevent worsening of contractures for 1 (Resident #7) of 1 resident reviewed for contracture management/prevention.
D

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 27, 2024

Inspectors wroteBased on observation, interview, and record review the facility failed to properly transfer 1 (Resident #6) of 1 (Resident #6) sampled residents to prevent the potential for injury.

July 25, 2024Standard inspection · 1 citation

F

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) August 24, 2024

Inspectors wroteBased on observation, interview, record review and policy review, the facility failed to ensure hands were washed between clean and dirty tasks; hair covering was worn at all times; and meals were served, and food was stored in a manner as to prevent cross contamination for the 113 residents who received their meals from one of one kitchen.

June 22, 2023Standard inspection · 7 citations

F

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) July 21, 2023

Inspectors wroteBased on observation, interview and record review, the facility failed to ensure dietary employees maintained proper facial hair covering, dishes were processed in a manner that prevents cross contamination, and employees washed their hands before handling clean equipment or food items to prevent potential food borne illness for residents who received meals from 1 of 1 kitchen. The failed practices had the ability to affect 99 residents who received meals from 1 of 1 kitchen according to a list obtained from the Administrator on 06/22/23 at 9:22 AM.
E

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 21, 2023

Inspectors wroteBased on observation and interview, the facility failed to ensure the clothes dryers remained free of excess lint to decrease the potential for fire and loss of personal property. The failed practice had the ability to affect all 101 residents who resided in the facility according to the Census and Conditions of Residents provided by the Administrator on 06/19/23 at 12:40 PM.
E

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 21, 2023

Inspectors wroteBased on observation, interview and record review, the facility failed to ensure the medication carts were locked when out of the nurse's sight, medication was not left on top of the medication carts when out of the line of the nurse's sight for 1 of 1 medication cart and failed to ensure over the counter (OTC) medications were dated when opened.
E

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

F805 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 21, 2023

Inspectors wroteBased on observation, interview and record review, the facility failed to ensure pureed food items were blended to a smooth, lump free consistency to minimize the risk of choking or other complications for residents who required pureed diets for 1 of 1 meal observed. The failed practice had the potential to affect 5 residents who received a pureed diet as documented on a list provided by the Administrator on 06/22/23 at 9:22 AM.
E

Provide and implement an infection prevention and control program.

F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 21, 2023

Inspectors wroteBased on observation and interview, the facility failed to ensure linen was processed in a manner to limit the possibility of cross contamination. The failed practice had the ability to affect all residents who resided in the facility and utilize linen processed by 1 of 1 laundry according to a list provided by the Administrator on 06/22/23 at 9:22 AM.
D

Ensure services provided by the nursing facility meet professional standards of quality.

F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 21, 2023

Inspectors wroteBased on observation, interview and record review, the facility failed to ensure respiratory care was provided in accordance with Physician Orders to prevent respiratory distress or infection for 1 (Resident #102) of 5 (Residents #9, #13, #100, #102 and #310) sampled residents who received oxygen therapy according to a list provided by the Administrator on 06/22/23 at 9:22 AM.
D

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

F921 · Environmental · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 21, 2023

Inspectors wroteBased on observation and interview, the facility failed to ensure the air conditioning (AC) unit was in proper working order to prevent water from leaking and leaving a puddle of water which has a potential to cause serious injury in Resident room [ROOM NUMBER].

Fire safety inspections

1 fire safety citation on file: 1 on June 13, 2025.

Every fire safety citation1 citation

F
Ensure proper usage of power strips and extension cords.

K 920 · June 13, 2025 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

Measure	This home	Arkansas	United States
All nursing staff (RN, LPN and aides)	3.98	4.02	3.86
Registered nurses	0.43	0.41	0.69
All nursing staff on weekends	3.21	3.45	3.42
Nurse aides	2.73
Licensed practical nurses	0.81
Nursing staff turnover (share who left in a year)	43.5%	49.5%	45.8%
Registered nurse turnover	30.8%	44.8%	42.9%
Administrators who left	0

CMS expects 3.49 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.29 on weekdays and 3.21 on weekends, 25% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.97 in April to June 2025 to 3.98 in January to March 2026.

Quarter	All nursing staff	Registered nurses	Weekdays	Weekends	Contract staff share	Days with no RN hours	Residents a day
Jan to Mar 2026	3.98	0.43	4.29	3.21	0.0%	0 of 90	120
Oct to Dec 2025	3.95	0.43	4.26	3.16	0.0%	0 of 92	115
Jul to Sep 2025	3.90	0.46	4.19	3.16	0.0%	0 of 92	118
Apr to Jun 2025	3.97	0.50	4.29	3.17	0.0%	0 of 91	115
United States, Jan to Mar 2026	3.75	0.62	3.92	3.33	5.3%	0.5% of days
Arkansas, Jan to Mar 2026	4.05	0.40	4.28	3.47	2.0%	0.1% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

Measure	This home	Arkansas	US
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1	3.8	9.5	13.9
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1	0.2	0.6	0.8
Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1	0.0	1.2	1.6
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1	4.7	3.9	3.2
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1	1.3	1.3	1.6
Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1	3.9	10.1	14.1
Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1	6.6	4.2	4.6
Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1	9.1	10.9	15.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231	18.0	24.1	23.8
Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231	10.9	12.5	12.0
Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231	1.5	2.0	1.9
Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231	1.0	2.1	1.8

Owners and operators

Legal business name: JONESBORO WELLNESS LLC. CMS links this home to The Springs Arkansas, a group of 26 nursing homes averaging 3.3 stars overall.

Name	Role	Type	Since
White River Healthcare LLC	Operational/managerial control	Organization	01/01/2020
Monette, Jerod	Operational/managerial control	Individual	08/08/2021
Owens, Ben	Operational/managerial control	Individual	12/31/2019
Aj-Arp LLC	Adp of the SNF	Organization	01/01/2020
Jonesboro Realty Holdings LLC	Adp of the SNF	Organization	01/01/2020
Palm Tree Hc Arkansas LLC	Adp of the SNF	Organization	01/01/2020
White River Healthcare LLC	Adp of the SNF	Organization	07/31/2025
Gutman, Isaac	Adp of the SNF	Individual	01/01/2020
Hoffman, Helen	Adp of the SNF	Individual	01/01/2020
Kurz, Chaim	Adp of the SNF	Individual	01/01/2020
Kurz, Solomon	Adp of the SNF	Individual	01/01/2020
Monette, Jerod	Adp of the SNF	Individual	08/08/2021
Owens, Ben	Adp of the SNF	Individual	12/31/2019

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 5 problems in this area, most recently on November 17, 2025: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 5 problems in this area, most recently on June 13, 2025: "Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident."
How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 1 problem in this area, most recently on January 14, 2026: "Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities."
How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 1 problem in this area, most recently on June 22, 2023: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.21 hours per resident per day, below the Arkansas average of 3.45.

Other nursing homes nearby

St. Elizabeth's Place
Jonesboro, 1.3 mi · 2 of 5 stars · 22 citations
Ridgecrest Health and Rehabilitation
Jonesboro, 5.4 mi · 1 of 5 stars · 42 citations
Craighead Nursing Center
Jonesboro, 6.7 mi · not rated · 1 citation
Quail Run Health and Rehab
Trumann, 12.4 mi · not rated · 0 citations
Lakeside Health and Rehab
Lake City, 13.7 mi · 2 of 5 stars · 8 citations
Woodbriar Nursing Home
Harrisburg, 16 mi · 4 of 5 stars · 10 citations
The Green House Cottages of Belle Meade
Paragould, 19 mi · 3 of 5 stars · 21 citations
Monette Manor, LLC
Monette, 20.7 mi · 1 of 5 stars · 19 citations

Arkansas contacts for a concern about a nursing home

These are the official offices in Arkansas. NursingHomeClear cannot take or act on complaints.

Resident advocate: Arkansas Long-Term Care Ombudsman Program. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.

Common questions

What is The Springs Jonesboro's Medicare star rating?: CMS rates The Springs Jonesboro 4 out of 5 stars overall, with 4 for health inspections, 4 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did The Springs Jonesboro get at its last inspection?: 2 health deficiencies at the standard inspection on June 13, 2025. The Arkansas average is 2.7.
Has The Springs Jonesboro been fined?: CMS lists no fines in the last three years.
Does The Springs Jonesboro accept Medicaid?: It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns The Springs Jonesboro?: CMS lists 13 owners and managers, and links the home to The Springs Arkansas. Legal business name: JONESBORO WELLNESS LLC.

Sources

Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
Owners: CMS Ownership. Penalties: CMS Penalties.
Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.