Wellsprings of Gilbert
3319 South Mercy Road, Gilbert, AZ 85297 · Maricopa County · (480) 729-6500
32 certified beds, about 30 residents a day · For profit - Corporation · Medicare since 2012
CMS Care Compare ratings, data as of September 1, 2026 · CCN 035285 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on October 2, 2024, inspectors cited 0 health deficiencies (the Arizona average is 6.4, the national average 9.2).
None of its 4 health citations since June 2022 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 4.07 hours per resident per day, against 3.98 across Arizona and 3.86 nationally. Registered nurses accounted for 1.05 of those hours.
48.6% of nursing staff left within the year CMS measured (Arizona average 45.1%).
CMS links it to The Ensign Group, an affiliated group of 344 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 4 health citations on file.
October 2, 2024Standard inspection · 0 citations
August 11, 2023Standard inspection · 4 citations
- E Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- E Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on clinical record review, staff interviews, and review of policy, the facility failed to ensure a physician order for indwelling catheter use was obtained for two residents (#2 and #1) and for external female catheter use for one resident (#20). The deficient practice could increase the risk of complications including infections related to catheter use.
- E Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Inspectors wroteBased on observation, clinical record review, staff interviews, and the Centers for Medicare and Medicaid Services (CMS) regulation, the facility failed to ensure that four residents (#12, #16, #125, #227) were offered and received education on the risks and benefits associated with the COVID-19 vaccine.
- D Ensure that residents are fully informed and understand their health status, care and treatments.
Inspectors wroteBased on clinical record review, staff interviews, and the facility's policy, the facility failed to ensure one resident (#126) was informed of the risks and benefits of a psychotropic medication prior to the administration of the medication. The deficient practice could result in not being informed and not able to exercise the right to choose the preferred option.
June 22, 2022Standard inspection · 0 citations
Fire safety inspections
7 fire safety citations on file: 2 on October 2, 2024, 2 on August 11, 2023, 3 on June 22, 2022.
Every fire safety citation7 citations
- E Install an approved automatic sprinkler system.
- E Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- E Conduct testing and exercise requirements.
- E Provide properly protected cooking facilities.
- D Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
- D Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- D Have proper medical gas storage and administration areas.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Arizona | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.07 | 3.98 | 3.86 |
| Registered nurses | 1.05 | 0.70 | 0.69 |
| All nursing staff on weekends | 3.52 | 3.51 | 3.42 |
| Nurse aides | 2.16 | ||
| Licensed practical nurses | 0.86 | ||
| Nursing staff turnover (share who left in a year) | 48.6% | 45.1% | 45.8% |
| Registered nurse turnover | 28.6% | 43.6% | 42.9% |
| Administrators who left | 0 |
CMS expects 4.33 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.29 on weekdays and 3.52 on weekends, 18% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.46 in April to June 2025 to 4.07 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.07 | 1.05 | 4.29 | 3.52 | 0.0% | 1 of 90 | 30 |
| Oct to Dec 2025 | 4.22 | 1.13 | 4.45 | 3.65 | 0.0% | 1 of 92 | 27 |
| Jul to Sep 2025 | 4.21 | 1.10 | 4.46 | 3.55 | 0.0% | 2 of 92 | 27 |
| Apr to Jun 2025 | 4.46 | 1.24 | 4.81 | 3.56 | 0.0% | 1 of 91 | 27 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Arizona, Jan to Mar 2026 | 3.87 | 0.63 | 4.05 | 3.43 | 3.3% | 0.5% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Arizona | US |
|---|---|---|---|
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 1.2 | 1.6 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 15.7 | 23.7 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 3.5 | 10.4 | 12.0 |
Owners and operators
Legal business name: HARBOR MESA HEALTHCARE LLC. CMS links this home to The Ensign Group, a group of 344 nursing homes averaging 3.2 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Bermeo, Cezanne | Managing control - governing body | Individual | 06/01/2024 | |
| Burnam, Soon | Managing control - governing body | Individual | 06/01/2024 | |
| Petty, Scott | Managing control - governing body | Individual | 02/01/2026 | |
| Peterson, Forrest | Corporate director | Individual | 04/10/2024 | |
| Burnam, Soon | Corporate officer | Individual | 06/01/2024 | |
| Keetch, Chad | Corporate officer | Individual | 03/01/2011 | |
| Bermeo, Cezanne | Operational/managerial control | Individual | 06/01/2024 | |
| Petty, Scott | Operational/managerial control | Individual | 02/01/2026 | |
| Port, Barry | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 06/20/2025 | |
| Creed Health Holdings LLC | Adp of the SNF | Organization | 06/01/2024 | |
| Ensign Services Inc | Adp of the SNF | Organization | 06/01/2024 | |
| Standard Bearer Healthcare Op, LP | Adp of the SNF | Organization | 06/01/2024 | |
| The Ensign Group Inc | Adp of the SNF | Organization | 06/01/2024 | |
| Bermeo, Cezanne | Adp of the SNF | Individual | 06/01/2024 | |
| Petty, Scott | Adp of the SNF | Individual | 02/01/2026 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 2 problems in this area, most recently on August 11, 2023: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 1 problem in this area, most recently on August 11, 2023: "Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 1 problem in this area, most recently on August 11, 2023: "Ensure that residents are fully informed and understand their health status, care and treatments."
Other nursing homes nearby
- The Center at Val Vista, LLC Gilbert, 0.7 mi · 5 of 5 stars · 8 citations
- Sante of Mesa Mesa, 6.3 mi · 5 of 5 stars · 12 citations
- Desert Cove Nursing Center Chandler, 6.9 mi · 2 of 5 stars · 35 citations
- Sante of Chandler Chandler, 7.5 mi · 5 of 5 stars · 7 citations
- Archstone Care Center Chandler, 7.5 mi · 5 of 5 stars · 12 citations
- Chandler Post Acute and Rehabilitation Chandler, 7.5 mi · 2 of 5 stars · 25 citations
- Citrus Heights Respiratory and Rehabilitation Mesa, 8.1 mi · 3 of 5 stars · 23 citations
- Citadel Post Acute Mesa, 8.2 mi · 5 of 5 stars · 5 citations
Arizona contacts for a concern about a nursing home
These are the official offices in Arizona. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Arizona Department of Health Services, Long Term Care Facilities Licensing, the state agency that inspects nursing homes for CMS and takes complaints about care.
- State inspection reports: AZ Care Check, where Arizona publishes its own records on licensed homes.
Common questions
- What is Wellsprings of Gilbert's Medicare star rating?
- CMS rates Wellsprings of Gilbert 5 out of 5 stars overall, with 5 for health inspections, 4 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Wellsprings of Gilbert get at its last inspection?
- 0 health deficiencies at the standard inspection on October 2, 2024. The Arizona average is 6.4.
- Has Wellsprings of Gilbert been fined?
- CMS lists no fines in the last three years.
- Does Wellsprings of Gilbert accept Medicaid?
- CMS lists it as "Medicare", so it is not certified for Medicaid.
- Who owns Wellsprings of Gilbert?
- CMS lists 15 owners and managers, and links the home to The Ensign Group. Legal business name: HARBOR MESA HEALTHCARE LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.