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Desert Cove Nursing Center

1750 West Frye Road, Chandler, AZ 85224 · Maricopa County · (480) 899-0641

120 certified beds, about 69 residents a day · For profit - Partnership · Medicare and Medicaid since 1984

CMS abuse icon: cited for abuse in a recent inspection Certified for Medicaid Certified for Medicare
Overall
2 of 5
Health inspections
1 of 5
Staffing
3 of 5
Quality measures
5 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 035095 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on November 19, 2025, inspectors cited 9 health deficiencies (the Arizona average is 6.4, the national average 9.2).

None of its 35 health citations since November 2022 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.81 hours per resident per day, against 3.98 across Arizona and 3.86 nationally. Registered nurses accounted for 0.69 of those hours.

50.0% of nursing staff left within the year CMS measured (Arizona average 45.1%).

CMS links it to Life Care Centers of America, an affiliated group of 194 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 35 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
26D
9E
0F
Potential for minimal harm
0A
0B
0C
June 29, 2026Complaint inspection · 1 citation
  1. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 28, 2026
    Inspectors wroteBased on clinical record review, staff and resident interviews, facility documentation and review of facility policies and procedures, the facility failed to protect the rights of one resident (Resident #46) to be free from physical abuse from another resident (Resident #27). The deficient practice could place residents at risk for resident to resident abuse and potential physical harm.
April 15, 2026Complaint inspection · 1 citation
  1. E
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) April 16, 2026
    Inspectors wroteBased on clinical record review, interviews, the State Agency's (SA) complaint portal, and review of the facility's policies and procedures, the facility failed to ensure 5 out of 5 residents' (#7, #10, #40, #90, and #100) medications administration were accurately documented in the Medication Administration Record (MAR). The sample size was 5. The deficient practice could cause an unclear indication of whether medication was administered to the right resident.
December 18, 2025Complaint inspection · 3 citations
  1. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 5, 2026
    Inspectors wroteBased on clinical record review, staff and resident interviews, and review of facility documentation and policies, the facility failed to ensure that professional standards of care were followed regarding the implementation of Physician-ordered speech services for Resident #2. The deficient practice could result in speech issues not identified and treated as appropriate.
  2. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 5, 2026
    Inspectors wroteBased on clinical record review, staff and resident interviews, and facility documentation, policies and procedures, the facility failed to ensure that adequate supervision and monitoring was provided for one resident (#76) who was left unattended in the shower room for an extended period of time. The deficient practice could result in avoidable accidents and/or decline in function.
  3. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 5, 2026
    Inspectors wroteBased on a review of clinical records, observation, and staff interviews, the facility failed to ensure that appropriate infection control practices were implemented and followed for one resident (#33). The deficient practice could result in a spread of preventable illness to residents and staff.
November 19, 2025Standard inspection, Complaint inspection · 9 citations
  1. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) November 20, 2025
    Inspectors wroteThe facility failed to wear Personal Protective Equipment (PPE) and properly sanitize hands during resident care and interaction. The deficient practice could spread infection to other residents. -Regarding not wearing Personal Protective Equipment (PPE) Resident #2 was admitted to the facility on [DATE], with diagnoses that included neuromuscular dysfunction of the bladder, cellulitis of the right lower limb, Type 2 Diabetes Mellitus, and acquired absence of the left leg above the knee. During initial pool screening on September 22, 2025, at 7:41 AM, Resident #2 was observed to have a Foley catheter bag hanging on her bed rails. Upon entering the room, a Certified Nurse Assistant (CNA/Staff #89) was observed emptying the contents of the Foley bag into a plastic container. The CNA was observed to be wearing gloves, but was not observed to be wearing a gown. [...]
  2. D
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    F578 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 20, 2025
    Inspectors wroteNumber of residents sampled: 2Number of residents cited: 2Based on clinical record review, resident and staff interviews, and policy review, the facility failed to ensure advance directives were completed and maintained for two residents (#9 and #58). The deficient practice could result in residents not receiving proper care according to their preferences or potential harm to the resident's life.-Regarding Resident #58 Resident #58 was admitted to the facility on [DATE], with diagnoses that included paraplegia, hypertension, major depressive disorder, chronic pain, anxiety disorder, and heart failure. During an initial pool record review on [DATE], evidence of Resident #58's advance directive wishes could not be located in the physician's orders or in the miscellaneous tab of his electronic record. [...]
  3. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 20, 2025
    Inspectors wroteBased on clinical record review, facility documents, staff interviews and facility policy, the facility failed to ensure that 2 residents (#6, 66) were not abused.
  4. D
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    F726 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 20, 2025
    Inspectors wroteBased on personnel file review, staff interview, and facility policy review, the facility failed to ensure that 2 of 3 sampled direct-care staff (#87 and #118) maintained valid Cardiopulmonary Resuscitation (CPR) and first aid certifications as per their job descriptions. The deficient practice could result in potential harm to residents due to staff not being knowledgeable about how to provide emergency care to residents.
  5. D
    Post nurse staffing information every day.
    F732 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 20, 2025
    Inspectors wroteBased on observation, staff interviews, and policy review, the facility failed to ensure current nurse staffing information was accurate for actual hours worked by licensed direct care nursing staff. The deficient practice could result in residents and visitors not being informed of accurate and current staffing information.
  6. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 20, 2025
    Inspectors wroteBased on observations, interviews, and record review, the facility failed to ensure that medications were accurately acquired and administered to meet the needs of one resident (#58). This deficient practice could lead to mismanagement of the residents' symptoms. Resident #58 was initially admitted to the facility on [DATE], and most recently admitted on [DATE], with diagnoses that included paraplegia, hypertension, chronic pain, heart failure, major depressive disorder, and anxiety disorder. During initial pool screening, on September 21, 2025, at 11:58 AM, Resident #58 explained that the facility oftentimes runs out of his scheduled pain medication, leaving the resident to experience extreme pain. Resident #58's initial care plan indicated he was at risk for pain related to neuropathy, chronic pain, and generalized pain. [...]
  7. D
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 20, 2025
    Inspectors wroteBased on observations, record review, and staff interviews, the facility failed to ensure that one resident (#8) was free from significant medication errors. This deficient practice could lead to adverse outcomes for residents.
  8. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 20, 2025
    Inspectors wroteNumber of residents sampled: Number of residents cited: Based on observations, staff interviews, and a review of facility policies, the facility failed to ensure that expired medications were properly discarded and not available for use. These deficient practices could result in residents receiving expired medications, and could result in resident injury, medication overdose, or contradictions. The facility census was 69. An observation was conducted of the Central medication room on September 22, 2025, at 02:46 PM with the Assistant Director of Nursing (ADON/staff #104). The following expired medications were identified: Five boxes of unopened one-daily Multivitamin dietary supplement, with an expiration date of April 2025. One unopened box of zinc 50mg, with an expiration date of March 2025. Four unopened boxes of vitamin B-12 100mcs, with an expiration date of July 2025. [...]
  9. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 20, 2025
    Inspectors wroteBased on observations, record review, and staff interviews, the facility failed to ensure that the medication administration record (MAR) was accurately documented for one resident (#8). This deficient practice could lead to adverse outcomes for residents.
September 19, 2025Complaint inspection · 2 citations
  1. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 30, 2025
    Inspectors wroteBased on interview, review of clinical record, and review of facility policy and procedure, the facility failed to ensure a resident (#5) was provided assistance with bathing or showering according to the resident's preference and to meet the resident' needs. The deficient practice could lead to a breakdown in skin integrity and/or psychosocial harm of a resident.
  2. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 30, 2025
    Inspectors wroteBased on interview, review of clinical record, and review of facility policy and procedure, the facility failed to ensure a resident (#5) was provided care and services for a urinary catheter according to physician orders. The deficient practice could lead to infection.
July 22, 2025Complaint inspection · 1 citation
  1. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 18, 2025
    Inspectors wroteBased on interviews, review of clinical record, and review of facility policy, the facility failed to ensure an allegation of abuse was reported to mandated entities within 2 hours for one resident (#2). The deficient practice could lead to an allegation of abuse not being investigated by all mandated entities timely, resulting in possible ongoing abuse to a resident.-
April 24, 2025Complaint inspection · 1 citation
  1. E
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) May 31, 2025
    Inspectors wroteBased on clinical record review, interviews, and facility documentation and policy, the facility failed to ensure that one resident (# 23) received wound care in accordance with physician orders. This deficient practice can result in diminished quality of life, and suboptimal clinical outcomes.
January 3, 2025Complaint inspection · 1 citation
  1. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 22, 2025
    Inspectors wroteBased on clinical record review, staff interviews, and facility policy review, the facility failed to ensure one resident (#26) was free from sexual abuse. The deficient practice resulted in a resident being inappropriately touched by another resident.
November 19, 2024Complaint inspection · 1 citation
  1. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) January 9, 2025
    Inspectors wroteBased on clinical record review, facility documentation, and staff interviews, the facility failed to ensure three residents (#1, #2 and #3) were provided adequate supervision to prevent resident abuse. The deficient practice could result in residents being at risk for abuse.
February 9, 2024Standard inspection · 9 citations
  1. E
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 18, 2024
    Inspectors wroteBased on clinical record review, observations, staff interviews, and review of policy, the facility failed to provide necessary services to maintain good grooming and personal hygiene for one resident (#39) and that assistance with meals was provided for one resident (#10). The sample size was 16. The deficient practice had the potential for not providing services and assistance to residents.
  2. E
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 18, 2024
    Inspectors wroteBased on review of clinical records and policy, observations, and staff interviews, the facility failed to ensure the environment remained free of accident hazards by not leaving medications unattended. The deficient practice had the potential to cause an accident and may result in undesirable medication-induced harm.
  3. E
    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
    F727 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 15, 2024
    Inspectors wroteBased on review of facility documentation, staff interviews and facility policy, the facility failed to use the services of a registered nurse (RN) for at least 8 consecutive hours a day, 7 days a week. The census was 63. The deficient practice has the potential to affect resident care.
  4. E
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    F757 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 18, 2024
    Inspectors wroteBased on clinical review, staff interviews, and facility policy and procedures, the facility failed to administer pain medication within the pain scale parameters for two resident (#39, #17). The deficient practice could result in residents being overmedicated.
  5. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 18, 2024
    Inspectors wroteBased on observations, staff interviews, and review of policies and procedures, the failed to ensure staff conducted appropriate hand hygiene during kitchen food preparation and dining services, as well as donning beard guards/ nets in the presence of facial hair. The deficient practice could result in infection and or contamination of food.
  6. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 18, 2024
    Inspectors wroteBased on observation, interviews, and review of policy, the facility failed to ensure infection control practices were observed. The deficiency in practice can lead to the spread of infections. Regarding failure to ensure transmission-based precautions: Resident # 60 was admitted on [DATE] with diagnoses of unspecified hydronephrosis, malignant neoplasm of endometrium, and Type 2 Diabetes Mellitus. Review of a Minimum Data Set (MDS) assessment revealed a Brief Interview for Mental Status (BIMS) score of 15 indicatING the resident was cognitively intact. Review of a care plan initiated on June 27, 2018 by Infection Preventionist (IP)/Registered Nurse (RN) (Staff # 26), revealed Resident # 60 had a foley catheter. Interventions included to place resident in enhanced barrier precautions in order to prevent signs or symptoms of urinary infection. [...]
  7. D
    Allow residents to self-administer drugs if determined clinically appropriate.
    F554 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 18, 2024
    Inspectors wroteBased on observation, interviews, and record and policy review, the facility failed to ensure one resident (#6) was assessed to self-administration medication. The deficient practice could result in residents self-administering medications without assessment.
  8. D
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    F698 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 15, 2024
    Inspectors wroteBased on clinical record review, interviews, and facility policy, the facility failed to ensure one resident (#123) received safe monitoring of vital signs. Vital signs were obtained using the arm with the shunt contrary to the facility policy and care plan. The deficient practice could result in the potential for complications and the resident not receiving appropriate care and treatment.
  9. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 18, 2024
    Inspectors wroteBased on review of clinical records and policy, observations, and staff interviews the facility failed to ensure unused medication were disposed of according to accepted professional standards. The deficient practice of erroneous medication disposal may result in undesirable medication-induced harm.
November 3, 2022Standard inspection · 6 citations
  1. D
    Ensure that residents are fully informed and understand their health status, care and treatments.
    F552 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 27, 2022
    Inspectors wroteBased on clinical record review, staff interviews, and review of facility policy, the facility failed to ensure that one resident (#208) and/or their representative were informed of the risks and benefits of psychotropic medications prior to the administration of the medications. The sample size was 8. The deficient practice could result in residents and/or resident representatives not being aware of the benefits and the potential adverse side effects of psychoactive medications.
  2. D
    Allow residents to self-administer drugs if determined clinically appropriate.
    F554 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 27, 2022
    Inspectors wroteBased on clinical record review, resident and staff interviews, and policy reviews, the facility failed to ensure one resident (#212) was assessed to self-administer medications. The sample size was 18. The deficient practice could result in medications not being administered as ordered.
  3. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 27, 2022
    Inspectors wroteBased on observation, clinical record review, resident and staff interviews, and policy review, the facility failed to ensure that one resident (#26) had an order for a multi-podus boot. The sample size was 3. The deficient practice could result in residents having multi-podus boots without an order.
  4. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 27, 2022
    Inspectors wroteBased on clinical record review, resident and staff interviews, and review of policy and procedure, the facility failed to ensure necessary services were consistently provided to maintain good personal hygiene for one resident (#25). The sample size was 5. The deficient practice could result in personal hygiene needs not being met for residents.
  5. D
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    F757 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 27, 2022
    Inspectors wroteBased on clinical record review, staff interviews, and policy review, the facility failed to ensure one resident (#212) was free of unnecessary drugs, by failing to ensure pain medication was administered as ordered by the physician. The sample size was 5. The deficient practice could result in residents receiving medications that may not be necessary.
  6. D
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 27, 2022
    Inspectors wroteBased on clinical record review, staff interviews, and policy review, the facility failed to ensure a PRN (as needed) psychotropic medication had a stop date within the required time frame for one resident (#212). The sample size was 5. The deficient practice could result in residents receiving medication that is not necessary.

Fire safety inspections

15 fire safety citations on file: 3 on November 19, 2025, 6 on February 9, 2024, 6 on November 3, 2022.

Every fire safety citation15 citations
  1. E
    List the names and contact information of those in the facility.
    E 30 · November 19, 2025 · Corrected (the home has a date of correction)
  2. E
    Provide properly protected cooking facilities.
    K 324 · November 19, 2025 · Corrected (the home has a date of correction)
  3. E
    Install corridor and hallway doors that block smoke.
    K 363 · November 19, 2025 · Corrected (the home has a date of correction)
  4. E
    Conduct testing and exercise requirements.
    E 39 · February 9, 2024 · Corrected (the home has a date of correction)
  5. E
    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    K 222 · February 9, 2024 · Corrected (the home has a date of correction)
  6. E
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · February 9, 2024 · Corrected (the home has a date of correction)
  7. E
    Install corridor and hallway doors that block smoke.
    K 363 · February 9, 2024 · Corrected (the home has a date of correction)
  8. E
    Ensure proper usage of power strips and extension cords.
    K 920 · February 9, 2024 · Corrected (the home has a date of correction)
  9. D
    Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
    K 342 · February 9, 2024 · Corrected (the home has a date of correction)
  10. E
    Have simulated fire drills held at unexpected times.
    K 712 · November 3, 2022 · Corrected (the home has a date of correction)
  11. D
    Conduct testing and exercise requirements.
    E 39 · November 3, 2022 · Corrected (the home has a date of correction)
  12. D
    Install corridor and hallway doors that block smoke.
    K 363 · November 3, 2022 · Corrected (the home has a date of correction)
  13. D
    Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    K 914 · November 3, 2022 · Corrected (the home has a date of correction)
  14. D
    Ensure proper usage of power strips and extension cords.
    K 920 · November 3, 2022 · Corrected (the home has a date of correction)
  15. D
    Ensure that testing and maintenance of electrical equipment is performed.
    K 921 · November 3, 2022 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeArizonaUnited States
All nursing staff (RN, LPN and aides)3.813.983.86
Registered nurses0.690.700.69
All nursing staff on weekends3.163.513.42
Nurse aides1.96
Licensed practical nurses1.15
Nursing staff turnover (share who left in a year)50.0%45.1%45.8%
Registered nurse turnover75.0%43.6%42.9%
Administrators who left1

CMS expects 3.57 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.07 on weekdays and 3.16 on weekends, 22% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.52 in April to June 2025 to 3.81 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.810.694.073.16 0.0%0 of 9069
Oct to Dec 20253.850.443.963.55 0.0%0 of 9266
Jul to Sep 20253.780.483.923.43 0.0%0 of 9266
Apr to Jun 20253.520.513.693.11 0.0%0 of 9169
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Arizona, Jan to Mar 20263.870.634.053.433.3%0.5% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeArizonaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
4.610.713.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.80.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.01.21.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
1.72.13.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.51.21.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
7.312.814.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
7.84.44.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
6.110.715.4

Owners and operators

Legal business name: CHANDLER UNITED MEDICAL INVESTORS LIMITED PARTNERSHIP. CMS links this home to Life Care Centers of America, a group of 194 nursing homes averaging 3.4 stars overall.

NameRoleTypeShareSince
Developers Investment Company IncIndirect ownership interestOrganization06/01/1993
Butner, NancyManaging control - governing bodyIndividual09/16/2018
Johnson, BrandonManaging control - governing bodyIndividual12/15/2025
Pina, JayeleenManaging control - governing bodyIndividual04/21/2026
Franco, MarkCorporate directorIndividual09/12/2025
Smith, FrankCorporate directorIndividual06/19/2025
Cross, CindyCorporate officerIndividual04/21/1994
Henry, TerryCorporate officerIndividual08/16/1999
Lay, LisaCorporate officerIndividual02/09/2018
Swanker, RichardCorporate officerIndividual04/01/2011
Thurmond, JoanCorporate officerIndividual09/22/2000
Chandler United Medical Investors Limited PartnershipOperational/managerial controlOrganization10/01/1988
Developers Investment Company IncOperational/managerial controlOrganization12/31/1992
Life Care Affiliates IIOperational/managerial controlOrganization06/01/1993
Life Care Centers of America, Inc.Operational/managerial controlOrganization10/01/1988
Butner, NancyOperational/managerial controlIndividual09/16/2018
Fletcher, ToddOperational/managerial controlIndividual12/13/2024
Johnson, BrandonOperational/managerial controlIndividual12/15/2025
Kane, RonaldOperational/managerial controlIndividual07/14/2019
Pina, JayeleenOperational/managerial controlIndividual04/21/2026
Preston, AubreyOperational/managerial controlIndividual12/13/2024
Ziegler, JamesOperational/managerial controlIndividual12/13/2024
Life Care Affiliates IIGeneral partnership interestOrganization06/01/1993
Preston, ForrestLimited partnership interestIndividual09/08/1988
Chandler United Medical Investors Limited PartnershipAdp of the SNFOrganization08/31/2000
Life Care Affiliates IIAdp of the SNFOrganization08/31/2000
Life Care Centers of America, Inc.Adp of the SNFOrganization03/18/2025
Johnson, BrandonAdp of the SNFIndividual05/04/2026
Kane, RonaldAdp of the SNFIndividual05/04/2026
Preston, ForrestAdp of the SNFIndividual08/31/2000

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 8 problems in this area, most recently on December 18, 2025: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
  2. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 7 problems in this area, most recently on November 19, 2025: "Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist."
  3. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 5 problems in this area, most recently on June 29, 2026: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
  4. When is the care plan meeting, and can family attend it?Inspectors cited 4 problems in this area, most recently on April 15, 2026: "Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.16 hours per resident per day, below the Arizona average of 3.51.
  6. How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.

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Common questions

What is Desert Cove Nursing Center's Medicare star rating?
CMS rates Desert Cove Nursing Center 2 out of 5 stars overall, with 1 for health inspections, 3 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Desert Cove Nursing Center get at its last inspection?
9 health deficiencies at the standard inspection on November 19, 2025. The Arizona average is 6.4.
Has Desert Cove Nursing Center been fined?
CMS lists no fines in the last three years.
Does Desert Cove Nursing Center accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Desert Cove Nursing Center?
CMS lists 30 owners and managers, and links the home to Life Care Centers of America. Legal business name: CHANDLER UNITED MEDICAL INVESTORS LIMITED PARTNERSHIP.

Sources

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