The Center at Val Vista, LLC
3744 South Rome Street, Gilbert, AZ 85297 · Maricopa County · (480) 224-9500
96 certified beds, about 71 residents a day · For profit - Individual · Medicare since 2016
CMS Care Compare ratings, data as of September 1, 2026 · CCN 035291 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on June 18, 2026, inspectors cited 3 health deficiencies (the Arizona average is 6.4, the national average 9.2).
None of its 8 health citations since December 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 4.64 hours per resident per day, against 3.98 across Arizona and 3.86 nationally. Registered nurses accounted for 0.63 of those hours.
41.3% of nursing staff left within the year CMS measured (Arizona average 45.1%).
CMS links it to Veritas Management Group, an affiliated group of 13 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 8 health citations on file.
June 18, 2026Standard inspection · 3 citations
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observations, staff interviews, and facility policy and procedure, the facility failed to ensure food items were properly stored, labeled, dated and handled in accordance with professional standards and sanitary food service practices. The deficient practice had the potential to result in food contamination and place residents at risk for foodborne illness.
- E Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Inspectors wroteBased on facility observations, staff interviews, record review, and a review of facility policies, the facility failed to ensure that dumpsters were maintained in a clean and sanitary condition. This deficient practice has the potential to increase pest infestations and contribute to the spread of disease-causing microorganisms throughout the facility environment.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observations, clinical record review, staff interviews, and facility policy and procedure review, the facility failed to ensure that medications were properly stored and not left unattended at the bedside for one of one sampled resident (Resident #35). The resident census (universe) was 62. This deficient practice had the potential to result in residents who are prone to accidents, as well as visitors, having unrestricted access to medications. Findings Include: Resident #35 was admitted to the facility on [DATE], with diagnoses that included acute respiratory failure with hypoxia, acute pulmonary edema, generalized muscle weakness, dysphagia, oropharyngeal phase, and other comorbidities. A review of the Minimum Data Set (MDS) assessment dated [DATE], revealed that Resident #35 had a Brief Interview for Mental Status (BIMS) score of 11, indicating moderate cognitive impairment. [...]
May 2, 2025Standard inspection, Complaint inspection · 3 citations
- D Allow residents to self-administer drugs if determined clinically appropriate.
Inspectors wroteBased on clinical record review, observations, resident and staff interviews, and review of policy, the facility failed to ensure medications were not left in the room and resident was assessed to self-administration of medication for one resident (#148). The deficient practice could result in medications not being taken as ordered and residents unsafely administering medications.
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on observation, clinical record review, staff interviews, and facility policy review, the facility failed to ensure scheduled medications were administered accurately according to the physician's order for one resident (#156) for a sample of six residents. The deficient practice could result in medications not being administered according to physician's orders.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations, staff interviews, facility documentation, and review of facility's policy, the facility failed to ensure that infection control standards were followed during wound care for one resident (#157). The deficient practice could result in the spread of infection.
December 29, 2023Standard inspection · 2 citations
- D Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observations, clinical record review, staff and family interviews and facility policy review, the facility failed to ensure reasonable care for the protection of the resident's medical assistive property from loss or theft for one resident (#219). The deficient practice could result in resident not provided with a homelike environment.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observations, resident and staff interviews, and facility documentation, the facility failed to ensure that one resident (#42) was free from the accident hazard of self-administering medications not ordered by the physician. This deficient practice could result in resident taking medications with contraindications.
Fire safety inspections
3 fire safety citations on file: 2 on May 2, 2025, 1 on December 29, 2023.
Every fire safety citation3 citations
- E Properly select, install, inspect, or maintain portable fire extinguishes.
- E Have proper medical gas storage and administration areas.
- E Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Arizona | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.64 | 3.98 | 3.86 |
| Registered nurses | 0.63 | 0.70 | 0.69 |
| All nursing staff on weekends | 4.11 | 3.51 | 3.42 |
| Nurse aides | 2.17 | ||
| Licensed practical nurses | 1.84 | ||
| Nursing staff turnover (share who left in a year) | 41.3% | 45.1% | 45.8% |
| Registered nurse turnover | 11.1% | 43.6% | 42.9% |
| Administrators who left | 0 |
CMS expects 5.25 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.85 on weekdays and 4.11 on weekends, 15% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 20.8% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.83 in April to June 2025 to 4.64 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.64 | 0.63 | 4.85 | 4.11 | 20.8% | 0 of 90 | 71 |
| Oct to Dec 2025 | 4.75 | 0.61 | 5.00 | 4.12 | 17.5% | 0 of 92 | 66 |
| Jul to Sep 2025 | 4.91 | 0.70 | 5.19 | 4.21 | 10.5% | 0 of 92 | 58 |
| Apr to Jun 2025 | 4.83 | 0.70 | 5.12 | 4.13 | 16.0% | 0 of 91 | 59 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Arizona, Jan to Mar 2026 | 3.87 | 0.63 | 4.05 | 3.43 | 3.3% | 0.5% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Arizona | US |
|---|---|---|---|
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 1.2 | 1.6 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 19.0 | 23.7 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 4.3 | 10.4 | 12.0 |
Owners and operators
Legal business name: CENTER AT VAL VISTA LLC. CMS links this home to Veritas Management Group, a group of 13 nursing homes averaging 4.3 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Murdock, Monte | 5% or greater direct ownership interest | Individual | 50% | 07/15/2013 |
| Senkoff, Alexander | 5% or greater direct ownership interest | Individual | 50% | 07/15/2013 |
| Esmas, Bartolome | Corporate director | Individual | 01/03/2016 | |
| Dunlap, Robert | Corporate officer | Individual | 01/03/2016 | |
| Ott, David | Corporate officer | Individual | 01/03/2016 | |
| Veritas Management Group LLC | Operational/managerial control | Organization | 07/29/2015 | |
| Murdock, Monte | Operational/managerial control | Individual | 07/15/2013 | |
| Senkoff, Alexander | Operational/managerial control | Individual | 07/15/2013 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 2 problems in this area, most recently on June 18, 2026: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on May 2, 2025: "Allow residents to self-administer drugs if determined clinically appropriate."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 1 problem in this area, most recently on June 18, 2026: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- Can we see a resident room, a shower room and the dining room on this visit?Inspectors cited 1 problem in this area, most recently on June 18, 2026: "Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public."
Other nursing homes nearby
- Wellsprings of Gilbert Gilbert, 0.7 mi · 5 of 5 stars · 4 citations
- Sante of Mesa Mesa, 7 mi · 5 of 5 stars · 12 citations
- Desert Cove Nursing Center Chandler, 7 mi · 2 of 5 stars · 35 citations
- Archstone Care Center Chandler, 7.5 mi · 5 of 5 stars · 12 citations
- Sante of Chandler Chandler, 7.5 mi · 5 of 5 stars · 7 citations
- Chandler Post Acute and Rehabilitation Chandler, 7.6 mi · 2 of 5 stars · 25 citations
- Citrus Heights Respiratory and Rehabilitation Mesa, 8.8 mi · 3 of 5 stars · 23 citations
- Citadel Post Acute Mesa, 8.9 mi · 5 of 5 stars · 5 citations
Arizona contacts for a concern about a nursing home
These are the official offices in Arizona. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Arizona Department of Health Services, Long Term Care Facilities Licensing, the state agency that inspects nursing homes for CMS and takes complaints about care.
- State inspection reports: AZ Care Check, where Arizona publishes its own records on licensed homes.
Common questions
- What is The Center at Val Vista, LLC's Medicare star rating?
- CMS rates The Center at Val Vista, LLC 5 out of 5 stars overall, with 4 for health inspections, 3 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did The Center at Val Vista, LLC get at its last inspection?
- 3 health deficiencies at the standard inspection on June 18, 2026. The Arizona average is 6.4.
- Has The Center at Val Vista, LLC been fined?
- CMS lists no fines in the last three years.
- Does The Center at Val Vista, LLC accept Medicaid?
- CMS lists it as "Medicare", so it is not certified for Medicaid.
- Who owns The Center at Val Vista, LLC?
- CMS lists 8 owners and managers, and links the home to Veritas Management Group. Legal business name: CENTER AT VAL VISTA LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.