Home / South Carolina / Charleston
White Oak Manor - Charleston
9285 Medical Plaza Dr, Charleston, SC 29406 · Charleston County · (843) 797-8282
176 certified beds, about 161 residents a day · For profit - Corporation · Medicare and Medicaid since 1979
CMS Care Compare ratings, data as of September 1, 2026 · CCN 425128 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on August 20, 2025, inspectors cited 1 health deficiency (the South Carolina average is 3.7, the national average 9.2).
Of 6 health citations since October 2022, 1 was rated as actual harm or immediate jeopardy to residents.
CMS lists 1 fine totaling $8,788 in the last three years; the largest was $8,788, and the latest is dated May 22, 2025.
Nurses and nurse aides worked 3.98 hours per resident per day, against 3.84 across South Carolina and 3.86 nationally. Registered nurses accounted for 0.43 of those hours.
38.9% of nursing staff left within the year CMS measured (South Carolina average 45.9%).
CMS links it to National Healthcare Corporation, an affiliated group of 71 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 6 health citations on file.
August 20, 2025Standard inspection · 1 citation
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on review of the facility policy, observation, and interview, the facility failed to ensure an insulin pen (in use) contained the open date and the expiration date in Medication Cart 1 on [NAME] Hall. The facility further failed to ensure an expired medication on Medication Cart 2, on the [NAME] Hall, was removed from and not stored on the cart with medications currently in use for residents, in 2 of 8 medication carts reviewed.
May 22, 2025Complaint inspection · 1 citation
- G Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on facility policy review, resident record review, facility document review and staff interviews, the facility failed to ensure staff adhered to a resident ' s individualized transfer plan as recommended by Physical Therapy for 1 of 3 residents Resident (R)4 reviewed for accidents. Specifically, on 05/06/25, Licensed Practical Nurse (LPN) 1 transferred R4 without using the required sit-to-stand lift. As a result of this improper transfer, R4 fell and sustained a fractured arm, necessitating surgical intervention.
July 11, 2024Standard inspection · 0 citations
October 13, 2022Standard inspection · 4 citations
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on record review and interviews, the facility failed to ensure a resident was notified of changes to the medication regimen for 1 Resident (R)60 of 7 sampled residents reviewed for notification of changes in condition/treatment.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on facility policy review, record review, observations, and interviews, the facility failed to promptly assist residents with activities of daily living (ADLs) for 2 Residents (R)79 and R112 of 4 dependent residents reviewed for ADLs. Specifically, the facility failed to provide timely incontinent care and repositioning for R79 and R112.
- D Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Inspectors wroteBased on observations, interviews, record review, and facility policy review, the facility failed to ensure enteral feedings (tube feedings) were administered in accordance with physician's orders and accepted standards of nursing practice for 2 (R52 and R77) of 4 sampled residents reviewed for enteral feedings. Specifically, the facility: - failed to ensure a feeding was administered continuously for 20 hours as ordered by the physician to maintain adequate nutrition for R77. - failed to ensure the head of the bed was elevated during an enteral feeding to prevent potential aspiration for R52.
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observations, record review, interviews, and facility policy review, the facility failed to ensure proper infection control practices for 1 (R38) of 2 sampled residents reviewed for respiratory therapy. Specifically, the facility failed to clean and store R38's nebulizer equipment after each use to prevent potential respiratory infections.
Fire safety inspections
3 fire safety citations on file: 2 on October 13, 2022, 1 on May 6, 2021.
Every fire safety citation3 citations
- D Have approved installation, maintenance and testing program for fire alarm systems.
- D Inspect, test, and maintain automatic sprinkler systems.
- E Have proper medical gas storage and administration areas.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| May 22, 2025 | Fine | $8,788 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | South Carolina | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.98 | 3.84 | 3.86 |
| Registered nurses | 0.43 | 0.63 | 0.69 |
| All nursing staff on weekends | 3.50 | 3.33 | 3.42 |
| Nurse aides | 2.44 | ||
| Licensed practical nurses | 1.12 | ||
| Nursing staff turnover (share who left in a year) | 38.9% | 45.9% | 45.8% |
| Registered nurse turnover | 28.6% | 42.1% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.60 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.18 on weekdays and 3.50 on weekends, 16% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.93 in April to June 2025 to 3.98 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.98 | 0.43 | 4.18 | 3.50 | 0.0% | 0 of 90 | 161 |
| Oct to Dec 2025 | 3.99 | 0.38 | 4.16 | 3.56 | 0.0% | 0 of 92 | 162 |
| Jul to Sep 2025 | 3.84 | 0.36 | 3.98 | 3.49 | 0.0% | 0 of 92 | 161 |
| Apr to Jun 2025 | 3.93 | 0.36 | 4.12 | 3.45 | 0.0% | 0 of 91 | 159 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| South Carolina, Jan to Mar 2026 | 3.62 | 0.53 | 3.81 | 3.13 | 7.2% | 0.3% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | South Carolina | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 15.8 | 11.9 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 1.1 | 0.6 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 2.1 | 1.3 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 3.1 | 3.2 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 1.1 | 1.5 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 10.0 | 12.7 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 6.4 | 5.1 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 10.9 | 15.3 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 27.8 | 24.3 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 19.6 | 13.9 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.0 | 2.0 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.6 | 1.8 | 1.8 |
Owners and operators
Legal business name: NHC HEALTHCARE/CHARLESTON WO LLC. CMS links this home to National Healthcare Corporation, a group of 71 nursing homes averaging 4 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| NHC-Op LP | Direct ownership interest | Organization | 08/01/2024 | |
| Blackrock Inc | Indirect ownership interest | Organization | 08/01/2024 | |
| Dimensional Fund Advisors LP | Indirect ownership interest | Organization | 08/01/2024 | |
| Morgan Stanley | Indirect ownership interest | Organization | 08/01/2024 | |
| Morgan Stanley Institutional Advisors LLC | Indirect ownership interest | Organization | 11/08/2024 | |
| National Health Corporation | Indirect ownership interest | Organization | 08/01/2024 | |
| National Healthcare Corporation | Indirect ownership interest | Organization | 08/01/2024 | |
| Vanguard Group Inc | Indirect ownership interest | Organization | 08/01/2024 | |
| Abernathy, James | Indirect ownership interest | Individual | 08/01/2024 | |
| Adams, Robert | Indirect ownership interest | Individual | 08/01/2024 | |
| Adams, William | Indirect ownership interest | Individual | 08/01/2024 | |
| Flatt, Ben | Indirect ownership interest | Individual | 08/01/2024 | |
| Flatt, Stephen | Indirect ownership interest | Individual | 08/01/2024 | |
| Hassan, Emil | Indirect ownership interest | Individual | 08/01/2024 | |
| Laroche, Richard | Indirect ownership interest | Individual | 01/13/1998 | |
| McCreary, Josh | Indirect ownership interest | Individual | 08/01/2024 | |
| Trail, Sandra | Indirect ownership interest | Individual | 08/01/2024 | |
| Dodson, Vicki | Managing control - governing body | Individual | 06/01/2019 | |
| Kidd, Brian | Managing control - governing body | Individual | 05/31/2023 | |
| Healthpro Heritage LLC | Operational/managerial control | Organization | 04/24/2017 | |
| National Healthcare Corporation | Operational/managerial control | Organization | 08/01/2024 | |
| Davis, Yvonne | Operational/managerial control | Individual | 08/01/2024 | |
| Dodson, Vicki | Operational/managerial control | Individual | 08/01/2024 | |
| Flatt, Stephen | Operational/managerial control | Individual | 08/01/2024 | |
| Follmar, Wendie | Operational/managerial control | Individual | 08/01/2024 | |
| Forsey, Gregory | Operational/managerial control | Individual | 08/01/2024 | |
| Heitkamp, Ryan | Operational/managerial control | Individual | 08/01/2024 | |
| Kidd, Brian | Operational/managerial control | Individual | 08/01/2024 | |
| 360 Medical Staffing LLC | Adp of the SNF | Organization | 12/02/2024 | |
| Change Healthcare Technologies LLC | Adp of the SNF | Organization | 08/01/2024 | |
| Dimensional Fund Advisors LP | Adp of the SNF | Organization | 08/01/2024 | |
| Morgan Stanley | Adp of the SNF | Organization | 08/01/2024 | |
| Morgan Stanley Institutional Advisors LLC | Adp of the SNF | Organization | 03/30/2026 | |
| National Health Corporation | Adp of the SNF | Organization | 08/01/2024 | |
| National Healthcare Corporation | Adp of the SNF | Organization | 08/01/2024 | |
| Dodson, Vicki | Adp of the SNF | Individual | 08/01/2024 | |
| Follmar, Wendie | Adp of the SNF | Individual | 08/01/2024 | |
| Forsey, Gregory | Adp of the SNF | Individual | 08/01/2024 | |
| Heitkamp, Ryan | Adp of the SNF | Individual | 08/01/2024 | |
| Kidd, Brian | Adp of the SNF | Individual | 08/01/2024 | |
| Ludlow, Mary | Adp of the SNF | Individual | 08/01/2024 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 4 problems in this area, most recently on May 22, 2025: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 1 problem in this area, most recently on August 20, 2025: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 1 problem in this area, most recently on October 13, 2022: "Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident."
Other nursing homes nearby
- Life Care Center of Charleston N Charleston, 0.7 mi · 3 of 5 stars · 13 citations
- The Reserve Healthcare and Rehabilitation Charleston, 2.9 mi · 5 of 5 stars · 0 citations
- Hallmark Healthcare Center Summerville, 5.1 mi · 3 of 5 stars · 18 citations
- Oakbrook Health and Rehabilitation Center Summerville, 5.4 mi · 1 of 5 stars · 13 citations
- Presbyterian Communities of South Carolina-Summerv Summerville, 8.5 mi · 4 of 5 stars · 2 citations
- Riverside Health and Rehab Charleston, 9.4 mi · 1 of 5 stars · 22 citations
- NHC Healthcare - Charleston Charleston, 11.3 mi · 4 of 5 stars · 9 citations
- Retreat at Wellmore of Daniel Island Charleston, 12 mi · 2 of 5 stars · 17 citations
South Carolina contacts for a concern about a nursing home
These are the official offices in South Carolina. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: South Carolina Department of Public Health, Healthcare Quality, Nursing Homes, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: South Carolina Long Term Care Ombudsman Program, Department on Aging, 1-800-868-9095. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: SC Survey and Certification Public CMS-2567 Search, where South Carolina publishes its own records on licensed homes.
Common questions
- What is White Oak Manor - Charleston's Medicare star rating?
- CMS rates White Oak Manor - Charleston 4 out of 5 stars overall, with 4 for health inspections, 4 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did White Oak Manor - Charleston get at its last inspection?
- 1 health deficiency at the standard inspection on August 20, 2025. The South Carolina average is 3.7.
- Has White Oak Manor - Charleston been fined?
- Yes. CMS lists 1 fine totaling $8,788 in the last three years.
- Does White Oak Manor - Charleston accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns White Oak Manor - Charleston?
- CMS lists 41 owners and managers, and links the home to National Healthcare Corporation. Legal business name: NHC HEALTHCARE/CHARLESTON WO LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.