Willow Creek Health Care
2300 West Noble, Guthrie, OK 73044 · Logan County · (405) 282-1686
100 certified beds, about 49 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 2003
CMS Care Compare ratings, data as of September 1, 2026 · CCN 375436 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on July 17, 2026, inspectors cited 7 health deficiencies (the Oklahoma average is 6.4, the national average 9.2).
None of its 9 health citations since September 2023 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 4.14 hours per resident per day, against 3.79 across Oklahoma and 3.86 nationally. Registered nurses accounted for 0.32 of those hours.
25.5% of nursing staff left within the year CMS measured (Oklahoma average 55.5%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 9 health citations on file.
July 17, 2026Standard inspection · 7 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, and facility policy review, the facility failed to ensure food was served at safe temperatures for 50 of 51 residents who received meals from the dietary department. Specifically, the facility did not maintain hot food holding temperatures at 135 degrees Fahrenheit ( F) or above during meal service.
- F Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and facility policy review, the facility failed to develop, implement, and maintain a process for monitoring the facility's water system for potential waterborne pathogens. Additionally, nursing assistant students (Students) and dietary staff failed to implement hand hygiene when plating food, serving plates, and assisting residents with meals for 3 of 3 meal service observations.
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation, interview, record review, and facility policy review, the facility failed to treat residents with dignity and respect for 2 (Resident #15 and Resident #26) of 2 sampled residents reviewed for dignity. Specifically, Certified Nursing Assistant (CNA) #4 asked Resident #15 if the resident was a gang member, and, while the resident tried to explain, the staff member was not responsive. Additionally, Resident #26 did not receive attentive feeding assistance from CNA #4.
- D Reasonably accommodate the needs and preferences of each resident.
Inspectors wroteBased on observation, interview, record review, and facility policy review, the facility failed to ensure the call light was maintained within reach for 1 (Resident #1) of 1 resident reviewed for tube feeding.
- D Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Inspectors wroteBased on interview, record review, and facility policy review, the facility failed to complete preadmission screening and resident reviews (PASARRs) for residents with a newly diagnosed mental illness for 3 (Residents #7, #42, and #48) of 3 sampled residents reviewed for PASARR.
- D PASARR screening for Mental disorders or Intellectual Disabilities
Inspectors wroteBased on interview, record review, and facility policy review, the facility failed to ensure preadmission screening and resident reviews (PASARRs) were accurate for 2 (Resident #42 and Resident #48) of 3 sampled residents reviewed for PASARR.
- C Post nurse staffing information every day.
Inspectors wroteBased on interview, and facility document review, the facility failed to complete daily nurse staffing data for each shift to include the facility census, total number of licensed and unlicensed staff, and the actual hours worked by licensed and unlicensed staff who were directly responsible for residents' care for 30 (06/14/2026 through 07/13/2026) of 30 days reviewed for staffing.
December 11, 2024Standard inspection · 1 citation
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, record review, and interview, the facility failed to ensure staff wore gloves and cleaned the resident's skin prior to injection for one (#28) of one sample resident observed for insulin injection. The administrator identified 51 residents resided in the facility. An undated facility matrix documented eight residents received insulin.
September 27, 2023Standard inspection · 1 citation
- D Provide safe, appropriate pain management for a resident who requires such services.
Inspectors wroteBased on record review and interview, the facility failed to ensure pain management was provided for one (#50) of one sampled resident reviewed for pain management. A Resident Census and Conditions of Residents report, dated 09/25/23, identified 54 residents resided in the facility and 35 residents on a pain management program.
Fire safety inspections
2 fire safety citations on file: 2 on July 17, 2026.
Every fire safety citation2 citations
- F Inspect, test, and maintain automatic sprinkler systems.
- F Meet requirements for the installation and maintenance of electrical systems.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Oklahoma | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 4.14 | 3.79 | 3.86 |
| Registered nurses | 0.32 | 0.34 | 0.69 |
| All nursing staff on weekends | 3.76 | 3.44 | 3.42 |
| Nurse aides | 2.99 | ||
| Licensed practical nurses | 0.82 | ||
| Nursing staff turnover (share who left in a year) | 25.5% | 55.5% | 45.8% |
| Registered nurse turnover | not reported | 53.6% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.15 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.29 on weekdays and 3.76 on weekends, 12% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.85 in April to June 2025 to 4.14 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.14 | 0.32 | 4.29 | 3.76 | 0.0% | 0 of 90 | 49 |
| Oct to Dec 2025 | 3.91 | 0.32 | 4.04 | 3.59 | 0.0% | 0 of 92 | 52 |
| Jul to Sep 2025 | 3.95 | 0.32 | 4.07 | 3.65 | 0.0% | 0 of 92 | 51 |
| Apr to Jun 2025 | 3.85 | 0.31 | 4.06 | 3.33 | 0.0% | 0 of 91 | 54 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Oklahoma, Jan to Mar 2026 | 3.79 | 0.32 | 3.94 | 3.42 | 2.2% | 1.6% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Oklahoma | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 8.8 | 13.6 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 3.8 | 1.9 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.5 | 2.8 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 3.9 | 4.7 | 3.2 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 10.2 | 13.7 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 4.3 | 4.7 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 15.3 | 17.5 | 15.4 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.2 | 2.3 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 3.2 | 3.0 | 1.8 |
Owners and operators
Legal business name: WILLOW CREEK HEALTH CARE, LLC.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Coles Nursing Home | 5% or greater direct ownership interest | Organization | 100% | 01/01/2010 |
| Chappell 2012 Succession Trust | 5% or greater indirect ownership interest | Organization | 06/05/2012 | |
| Golden Age Nursing Home of Guthrie Inc. | 5% or greater indirect ownership interest | Organization | 06/05/2012 | |
| Hmlc LLC | 5% or greater indirect ownership interest | Organization | 06/05/2012 | |
| Mary Lou Chappell Trust | 5% or greater indirect ownership interest | Organization | 01/12/2018 | |
| Dutton, Laura | W-2 managing employee | Individual | 01/01/2010 | |
| Hastings, Tandie | Operational/managerial control | Individual | 04/03/2014 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 2 problems in this area, most recently on July 17, 2026: "Provide and implement an infection prevention and control program."
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on July 17, 2026: "Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights."
- When is the care plan meeting, and can family attend it?Inspectors cited 2 problems in this area, most recently on July 17, 2026: "Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 1 problem in this area, most recently on July 17, 2026: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
Other nursing homes nearby
- Golden Age Nursing Home of Guthrie, LLC Guthrie, 1.7 mi · 5 of 5 stars · 9 citations
- Bradford Village Healthcare Center Edmond, 12.7 mi · 4 of 5 stars · 11 citations
- The Timbers Skilled Nursing and Therapy Edmond, 17.3 mi · 1 of 5 stars · 11 citations
- Edmond Health Care Center Edmond, 17.8 mi · 1 of 5 stars · 50 citations
- Ignite Medical Resort Edmond, LLC Oklahoma City, 18.8 mi · 2 of 5 stars · 36 citations
- Epworth Villa Health Services Oklahoma City, 19.6 mi · 4 of 5 stars · 9 citations
- Heritage at Brandon Place Health & Rehabilitation Oklahoma City, 21.4 mi · 2 of 5 stars · 22 citations
- Tuscany Village Nursing Center Oklahoma City, 21.9 mi · 1 of 5 stars · 55 citations
Oklahoma contacts for a concern about a nursing home
These are the official offices in Oklahoma. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Oklahoma State Department of Health, Long Term Care Service, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Oklahoma Long-Term Care Ombudsman, Office of the Attorney General, 1-800-211-2116. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: OSDH Long Term Care Surveys search, where Oklahoma publishes its own records on licensed homes.
Common questions
- What is Willow Creek Health Care's Medicare star rating?
- CMS rates Willow Creek Health Care 3 out of 5 stars overall, with 3 for health inspections, 4 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Willow Creek Health Care get at its last inspection?
- 7 health deficiencies at the standard inspection on July 17, 2026. The Oklahoma average is 6.4.
- Has Willow Creek Health Care been fined?
- CMS lists no fines in the last three years.
- Does Willow Creek Health Care accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Willow Creek Health Care?
- CMS lists 7 owners and managers. Legal business name: WILLOW CREEK HEALTH CARE, LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.