What is Windsor Health Care Center's Medicare star rating?

CMS rates Windsor Health Care Center 4 out of 5 stars overall, with 3 for health inspections, 4 for staffing and 5 for quality measures (CMS data as of September 1, 2026).

How many deficiencies did Windsor Health Care Center get at its last inspection?

6 health deficiencies at the standard inspection on June 18, 2025. The Ohio average is 10.5.

Has Windsor Health Care Center been fined?

CMS lists no fines in the last three years.

Does Windsor Health Care Center accept Medicaid?

It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.

Who owns Windsor Health Care Center?

CMS lists 10 owners and managers, and links the home to Windsor House, Inc.. Legal business name: OMNI MANOR, INC..

Windsor Health Care Center: Inspections, Staffing & Ratings

The record in brief

At its most recent standard inspection, on June 18, 2025, inspectors cited 6 health deficiencies (the Ohio average is 10.5, the national average 9.2).

None of its 22 health citations since February 2020 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.45 hours per resident per day, against 3.69 across Ohio and 3.86 nationally. Registered nurses accounted for 0.59 of those hours.

30.0% of nursing staff left within the year CMS measured (Ohio average 48.7%).

CMS links it to Windsor House, Inc., an affiliated group of 11 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

602/20

802/23

112/24

606/25

102/26

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 22 health citations on file.

Severity

Isolated

Pattern

Widespread

Immediate jeopardy

Actual harm

Potential for more than minimal harm

15D

Potential for minimal harm

February 14, 2026Complaint inspection · 1 citation

E

Protect each resident from the wrongful use of the resident's belongings or money.

F602 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Past noncompliance: already fixed when inspectors found it

Inspectors wroteTHIS DEFICIENCY IS AN INCIDENCE OF PAST NON-COMPLIANCE THAT WAS SUBSEQUENTLY CORRECTED PRIOR TO THIS SURVEY.Based on record review, Self-Reported Incident (SRI) review and interview, the facility failed to ensure residents were free from misappropriation. This finding affected four (Residents #49, #55, #56 and #57) of four residents identified during the investigation of diversion of narcotics.

June 18, 2025Standard inspection · 6 citations

E

Implement a program that monitors antibiotic use.

F881 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) July 11, 2025

Inspectors wroteBased on record review, interview, and review of the facility policy, the facility failed to utilize an effective antibiotic stewardship program that monitored antibiotic use including reducing the risk of adverse effects of the development of antibiotic resistant organisms from unnecessary or inappropriate antibiotic use. This affected 15 residents (#4, #7, #11, #19, #30, #31, #32, #33, #34, #37, #42, #49, #56, #57 and #61) out of 16 residents who were ordered antibiotics during the months of April 2025 and May 2025. The facility census was 57.
D

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 11, 2025

Inspectors wroteBased on observation, interview, record review, and facility policy review the facility failed to ensure a low air loss mattress (a specialized therapeutic surface to help redistribute pressure across the body to prevent pressure ulcers) was initiated for Resident #32 as recommended per Wound Nurse Practitioner (NP) #479. This affected one (Resident #32) out of two residents reviewed for wounds. The facility identified 13 residents (#6, #7, #9, #11, #29, #30, #31, #32, #35, #36, #40, #48, #57) with wounds. The facility census was 57.
D

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

F688 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 11, 2025

Inspectors wroteBased on observation, interview, review of medical record and review of facility policy the facility failed to ensure passive range of motion (PROM) and splinting restorative programs were completed per therapy recommendations. This affected two residents (#22 and #53) out of two residents reviewed for ROM. The facility identified 21 residents (#4, #6, #8, #10, #11, #12, #14, #15, #18, #19, #22, #23, #25, #26, #30, #32, #34, #35, #43, #51 and #53) with impaired ROM. The facility census was 57.
D

Provide enough food/fluids to maintain a resident's health.

F692 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 11, 2025

Inspectors wroteBased on interview, record review and review of facility policy the facility failed to ensure Resident #4's weights were obtained and the physician notified as ordered. This affected one resident (#4) out of four residents reviewed for nutrition. The facility census was 57.
D

Provide care or services that was trauma informed and/or culturally competent.

F699 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 11, 2025

Inspectors wroteBased on interviews, record review and facility policy review, the facility failed to provide trauma-informed care to Resident #28. This affected one resident (#28) out of three residents reviewed for trauma-informed care. The facility reported three residents (#28, #31 and #42) who had trauma related diagnoses. The facility census was 57.
D

Provide and implement an infection prevention and control program.

F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 11, 2025

Inspectors wroteBased on observation, interview, record review, facility policy review, and review of the memorandum from the Department of Health and Human Services, the facility failed to initiate and use enhanced barrier precautions (EBP) when appropriate for Resident #32. This affected one resident (#32) out of two residents observed for use of enhanced barrier precautions. The facility identified 17 residents (#7, #14, #16, #18, #22, #29, #30, #32, #33, #35, #38, #40, #43, #52, #53, #56, and #57) on enhanced barriers. Facility census was 57.

December 31, 2024Complaint inspection, Infection control · 1 citation

F

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

F727 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · infection control inspection · Corrected (the home has a date of correction) January 10, 2025

Inspectors wroteBased on record review and staff interview, the facility failed to ensure there was a registered nurse ( RN) on duty for at least eight consecutive hours a day and seven days a week as required. This had the potential to affect all 56 residents. The facility census was 56.

February 27, 2023Standard inspection · 8 citations

F

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

F727 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) April 1, 2023

Inspectors wroteBased on record review and interview, the facility failed to have a Registered Nurse (RN) working in the facility for eight consecutive hours each day of the week. This had to potential to affect all 47 residents in the facility.
D

Honor the resident's right to manage his or her financial affairs.

F567 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 1, 2023

Inspectors wroteBased on record review, interview, and facility policy review the facility failed to obtain authorization and a third-party witness to manage their finances for Residents #30 and #41. This affected two residents (#30 and #41) of five reviewed for funds. The facility census was 47.
D

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

F607 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 1, 2023

Inspectors wroteBased on record review, interview, review of the facility self-reported incident (SRI), and facility policy review the facility failed to follow their policy for abuse when they did not thoroughly investigate an incident of staff to resident verbal abuse for Resident #26. This affected one resident (#26) of three residents reviewed for abuse and had the potential to affect all 47 residents in the facility.
D

Respond appropriately to all alleged violations.

F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 1, 2023

Inspectors wroteBased on record review, interview, review of the facility self-reported incident (SRI), and facility policy review the facility failed to thoroughly investigate on incident of staff to resident verbal abuse for Resident #26. This affected one resident (#26) of three residents reviewed for abuse and had the potential to affect all 47 residents in the facility.
D

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

F693 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 1, 2023

Inspectors wroteBased on observation, interview, record review, and facility policy review the facility failed to ensure residual of a residents continuous tube feeding was checked prior to administering medications. This affected one resident (#34) of two residents observed for tube feeding medication administration. The facility identified six residents (#13, #21, #32, #34, #35, and #356) with a feeding tube. The facility census was 47.
D

Provide safe, appropriate pain management for a resident who requires such services.

F697 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 1, 2023

Inspectors wroteBased on observation, interview, record review, and facility policy review the facility failed to ensure pain assessments were documented prior to and after narcotic pain medications were administered. This affected three residents (#16, #47 and #353) of three residents reviewed for narcotics. The facility census was 47.
D

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 1, 2023

Inspectors wroteBased on observation, interview, record review, and facility policy review the facility failed to ensure narcotic pain medications were properly documented and accounted for. This affected three residents (#16, #47 and #353) of three residents reviewed for narcotics. The facility census was 47.
D

Provide and implement an infection prevention and control program.

F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 1, 2023

Inspectors wroteBased on observation, record review, and interview the facility failed to follow infection control policies and procedures for wound care and medication administration. This affected one resident (#5) of one resident reviewed for wound care and one resident (#34) of one resident reviewed for medication administration. The facility census was 47.

February 20, 2020Standard inspection · 6 citations

E

Honor the resident's right to organize and participate in resident/family groups in the facility.

F565 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 27, 2020

Inspectors wroteBased on observation, record review and interview, the facility failed to ensure ongoing concerns from resident council meetings concerning fresh ice water daily were addressed/resolved timely. This affected Residents #3, #7, #17, #45 and #150 and had the potential to affect all other residents except 13 residents: six residents who do not take fluids orally (Residents #12, #19, #27, #29, #41 and #44); five residents on thickened liquids (Residents #6, #14, #28, #30 and #100); and eight residents with percutaneous endoscopic gastrostomy feeding tubes (Residents #12, #14, #19, #21, #27, #29, #37 and #44). The facility census was 48.
E

Ensure services provided by the nursing facility meet professional standards of quality.

F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 27, 2020

Inspectors wroteBased on observation, interview, and record review the facility failed to ensure medications were documented at the time of administration per best nursing practice guidelines. This finding affected eight (Residents #5, #16, #25, #30, #37, #44, #48 and #100) of sixteen residents residing on the memory care unit.
E

Develop and implement policies and procedures for flu and pneumonia vaccinations.

F883 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 27, 2020

Inspectors wroteBased on record review and interview, the facility did not ensure residents received the influenza vaccine timely. This affected seven (Residents #13, #17, #19, #26, #29, #30 and #46) of thirty-two residents reviewed for influenza vaccine.
D

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 27, 2020

Inspectors wroteBased on record review, observations and interviews the facility did provide dignified dining for Resident #6 and Resident #28. This affected two of 48 residents reviewed for dignity. The facility census was 48.
D

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

F688 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 27, 2020

Inspectors wroteBased on record review, observations and interviews the facility did not ensure Resident #28 was provided a restorative nursing program as recommended by physical and occupational therapies. This affected one of 16 residents screened and one of one resident reviewed for positioning. The facility census was 48.
D

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 27, 2020

Inspectors wroteBased on record review and interview, the facility failed to ensure Resident #21's pressure ulcer wound care was documented accurately. This finding affected one (Resident #21) of one resident reviewed for pressure ulcer wounds.

Fire safety inspections

18 fire safety citations on file: 5 on February 27, 2023, 13 on February 20, 2020.

Every fire safety citation18 citations

F
To conduct inspection, testing and maintenance of fire doors by qualified individuals.

K 761 · February 27, 2023 · Corrected (the home has a date of correction)
F
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

K 914 · February 27, 2023 · Corrected (the home has a date of correction)
E
Inspect, test, and maintain automatic sprinkler systems.

K 353 · February 27, 2023 · Corrected (the home has a date of correction)
E
Meet other general requirements that are deficient.

K 500 · February 27, 2023 · Corrected (the home has a date of correction)
E
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

K 741 · February 27, 2023 · Corrected (the home has a date of correction)
F
Use approved construction type or materials.

K 161 · February 20, 2020 · Corrected (the home has a date of correction)
F
Have approved installation, maintenance and testing program for fire alarm systems.

K 345 · February 20, 2020 · Corrected (the home has a date of correction)
F
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

K 521 · February 20, 2020 · Corrected (the home has a date of correction)
F
Have generator or other power source capable of supplying service within 10 seconds.

K 918 · February 20, 2020 · Corrected (the home has a date of correction)
E
Install emergency lighting that can last at least 1 1/2 hours.

K 291 · February 20, 2020 · Corrected (the home has a date of correction)
E
Provide properly protected cooking facilities.

K 324 · February 20, 2020 · Corrected (the home has a date of correction)
E
Install a fire alarm system that can be heard throughout the facility.

K 341 · February 20, 2020 · Corrected (the home has a date of correction)
E
Install an approved automatic sprinkler system.

K 351 · February 20, 2020 · Corrected (the home has a date of correction)
E
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

K 372 · February 20, 2020 · Corrected (the home has a date of correction)
E
Have properly installed electrical wiring and gas equipment.

K 511 · February 20, 2020 · Corrected (the home has a date of correction)
E
Ensure proper usage of power strips and extension cords.

K 920 · February 20, 2020 · Corrected (the home has a date of correction)
D
Properly provide smoke detection systems in areas open to corridors.

K 347 · February 20, 2020 · Corrected (the home has a date of correction)
C
Conduct testing and exercise requirements.

E 39 · February 20, 2020 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

Measure	This home	Ohio	United States
All nursing staff (RN, LPN and aides)	3.45	3.69	3.86
Registered nurses	0.59	0.64	0.69
All nursing staff on weekends	2.90	3.28	3.42
Nurse aides	2.00
Licensed practical nurses	0.86
Nursing staff turnover (share who left in a year)	30.0%	48.7%	45.8%
Registered nurse turnover	0.0%	43.9%	42.9%
Administrators who left	0

CMS expects 3.56 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.68 on weekdays and 2.90 on weekends, 21% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.29 in April to June 2025 to 3.45 in January to March 2026.

Quarter	All nursing staff	Registered nurses	Weekdays	Weekends	Contract staff share	Days with no RN hours	Residents a day
Jan to Mar 2026	3.45	0.59	3.68	2.90	0.0%	0 of 90	54
Oct to Dec 2025	3.56	0.58	3.77	3.03	0.0%	0 of 92	53
Jul to Sep 2025	3.56	0.54	3.75	3.08	2.3%	0 of 92	54
Apr to Jun 2025	3.29	0.40	3.53	2.71	3.3%	0 of 91	58
United States, Jan to Mar 2026	3.75	0.62	3.92	3.33	5.3%	0.5% of days
Ohio, Jan to Mar 2026	3.64	0.60	3.80	3.24	4.6%	0.4% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for Ohio

Job	Median	Middle half	Employed
Ohio, all employers
CNAs (nursing assistants)	$18.76	$17.93 to $21.44	63,280
LPNs and LVNs	$29.78	$27.34 to $31.68	39,900
Registered nurses	$39.67	$38.08 to $47.61	143,730
United States, nursing care facilities
CNAs (nursing assistants)	$20.67	$17.91 to $22.55	534,270
LPNs and LVNs	$33.86	$30.05 to $37.40	188,210
Registered nurses	$41.11	$37.85 to $47.68	142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

Measure	This home	Ohio	US
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1	1.2	5.3	13.9
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1	0.0	0.2	0.8
Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1	0.0	0.5	1.6
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1	4.0	3.2	3.2
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1	0.0	1.2	1.6
Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1	1.3	6.1	14.1
Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1	5.0	3.4	4.6
Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1	4.2	8.8	15.4

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Windsor Health Care Center's Medicare short-stay residents. How to read these, and what Medicare pays for.

CMS reports none of these results for this home: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: OMNI MANOR, INC.. CMS links this home to Windsor House, Inc., a group of 11 nursing homes averaging 3.6 stars overall.

Name	Role	Type	Share	Since
Masternick, John	5% or greater direct ownership interest	Individual	100%	04/01/2014
Masternick, John	Corporate director	Individual		06/01/2009
Masternick, John	Corporate officer	Individual		01/01/1991
Windsor House Inc.	Operational/managerial control	Organization		04/01/2014
Masternick, John	Operational/managerial control	Individual		04/01/2014
Montella, Dawn	Operational/managerial control	Individual		02/14/2022
Windsor House Inc.	Adp of the SNF	Organization		03/24/2025
Demidovich, James	Adp of the SNF	Individual		05/31/2018
Masternick, John	Adp of the SNF	Individual		04/01/2014
Montella, Dawn	Adp of the SNF	Individual		02/14/2022

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 7 problems in this area, most recently on June 18, 2025: "Provide appropriate pressure ulcer care and prevent new ulcers from developing."
What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 4 problems in this area, most recently on June 18, 2025: "Implement a program that monitors antibiotic use."
How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 3 problems in this area, most recently on February 14, 2026: "Protect each resident from the wrongful use of the resident's belongings or money."
How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 3 problems in this area, most recently on February 27, 2023: "Honor the resident's right to manage his or her financial affairs."
Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.90 hours per resident per day, below the Ohio average of 3.28.

Other nursing homes nearby

Park Vista Nursing and Rehab
Youngstown, 0.7 mi · 1 of 5 stars · 55 citations
Heritage Manor Jewish Hm for
Youngstown, 0.8 mi · 5 of 5 stars · 7 citations
Omni Manor Nursing Home
Youngstown, 2.4 mi · 4 of 5 stars · 25 citations
Liberty Health Care Center Inc
Youngstown, 3 mi · 2 of 5 stars · 39 citations
Austintown Healthcare Center
Youngstown, 3.2 mi · 5 of 5 stars · 20 citations
Oasis Center for Rehabilitation and Healing
Youngstown, 4.3 mi · 3 of 5 stars · 43 citations
Shepherd of the Valley Liberty
Girard, 4.3 mi · 3 of 5 stars · 18 citations
Lincoln Knolls Health & Rehab LLC
Youngstown, 4.3 mi · 1 of 5 stars · 38 citations

Ohio contacts for a concern about a nursing home

These are the official offices in Ohio. NursingHomeClear cannot take or act on complaints.

Inspections and complaints: Ohio Department of Health, Nursing Homes and Facilities, the state agency that inspects nursing homes for CMS and takes complaints about care.
Resident advocate: Ohio Office of the State Long-Term Care Ombudsman, 1-800-282-1206. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
State inspection reports: Ohio Long-Term Care Quality Navigator (Ohio Department of Aging), where Ohio publishes its own records on licensed homes.

Common questions

What is Windsor Health Care Center's Medicare star rating?: CMS rates Windsor Health Care Center 4 out of 5 stars overall, with 3 for health inspections, 4 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Windsor Health Care Center get at its last inspection?: 6 health deficiencies at the standard inspection on June 18, 2025. The Ohio average is 10.5.
Has Windsor Health Care Center been fined?: CMS lists no fines in the last three years.
Does Windsor Health Care Center accept Medicaid?: It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Windsor Health Care Center?: CMS lists 10 owners and managers, and links the home to Windsor House, Inc.. Legal business name: OMNI MANOR, INC..

Sources

Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
Owners: CMS Ownership. Penalties: CMS Penalties.
Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.