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Advanced Health Care of Reno

961 Kuenzli Street, Reno, NV 89502 · Washoe County · (775) 470-7200

42 certified beds, about 42 residents a day · For profit - Limited Liability company · Medicare since 2016

CMS high performing icon Certified for Medicare
Overall
5 of 5
Health inspections
4 of 5
Staffing
4 of 5
Quality measures
5 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 295096 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on November 20, 2025, inspectors cited 7 health deficiencies (the Nevada average is 9.7, the national average 9.2).

None of its 18 health citations since November 2023 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 5.12 hours per resident per day, against 4.34 across Nevada and 3.86 nationally. Registered nurses accounted for 1.46 of those hours.

40.8% of nursing staff left within the year CMS measured (Nevada average 45.1%).

CMS links it to Advanced Health Care, an affiliated group of 26 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 18 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
17D
1E
0F
Potential for minimal harm
0A
0B
0C
November 20, 2025Standard inspection · 7 citations
  1. D
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    F655 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 4, 2026
    Inspectors wroteBased on observation, clinical record review, interview, and document review, the facility failed to ensure the Baseline Care Plan for 1 of 12 sampled residents (Resident #30) included monitoring and care instructions for an indwelling drainage tube. This deficient practice had the potential to result in the resident not receiving the care and services necessary to manage the drainage device.
  2. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 4, 2026
    Inspectors wroteBased on observation, clinical record review, interview and document review, the facility failed to ensure the Comprehensive Care Plan included a care plan for the monitoring and care of an indwelling drainage tube for 1 of 12 sampled residents (Resident # 30), and for the administration and monitoring of insulin for 1 of 12 sampled residents (Resident #9). This deficient practice had the potential to result in the residents not receiving the care and services necessary to manage the affected care areas.
  3. D
    Ensure medication error rates are not 5 percent or greater.
    F759 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 4, 2026
    Inspectors wroteBased on observation, clinical record review, document review, and interview, the facility failed to ensure medications were administered in a timely manner resulting in a medication error rate of 12%. This deficient practice had the potential to result in residents not receiving medications as prescribed, potentially compromising the effectiveness of treatment, and placing residents at risk for adverse health outcomes.
  4. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 4, 2026
    Inspectors wroteBased on observation, record review, interview, and document review, the facility failed to ensure medications were stored according to the manufacturer's instructions in 1 of 2 inspected medication carts and failed to ensure medications were not left unattended on top of a medication cart. This deficient practice had the potential to result in medication contamination, diversion, or administration errors, placing residents at risk for receiving compromised or incorrect medications.
  5. D
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 4, 2026
    Inspectors wroteBased on observation, interview, and document review, the facility failed to ensure the thermometer used to take temperatures of food in holding trays was disinfected and sanitized between uses for each food item. The deficient practice had the potential to expose residents to foodborne illnesses due to cross-contamination.
  6. D
    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
    F838 · Administration · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 4, 2026
    Inspectors wroteBased on interview and document review, the facility failed to ensure nursing services were provided in accordance with the facility's own assessment of resident needs and resources. This deficient practice had the potential to affect the delivery of care and services by direct care staff to the entire facility census, potentially compromising residents' health, safety and well-being.
  7. D
    Keep all essential equipment working safely.
    F908 · Environmental · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 4, 2026
    Inspectors wroteBased on observation, interview, and document review, the facility failed to maintain the drainage pipe under a handwashing sink in the kitchen, allowing water to leak onto the kitchen floor. The deficient practice had the potential to pose a safety risk to staff working in the kitchen.
October 31, 2024Standard inspection · 3 citations
  1. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 1, 2024
    Inspectors wroteBased on observation, interview, and document review, the facility failed to ensure medications were not left unattended and unsecured in the dining room during a medication pass, creating a potential accident when a licensed nurse left the medications at a resident's table and walked away, resulting in the medications out of the nurse's line of sight for supervision for 12 of 12 residents in the dining room.
  2. D
    Observe each nurse aide's job performance and give regular training.
    F730 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 1, 2024
    Inspectors wroteBased on personnel record review, document review and interview, the facility failed to ensure a Certified Nursing Assistant (CNA) had an annual performance evaluation completed timely and identified and addressed areas of weakness for 3 of 3 sampled CNAs employed greater than one year, selected for personnel record review (Employee #21, #22, and #23).
  3. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 1, 2024
    Inspectors wroteBased on observation, interview, and document review, the facility failed to ensure a medication cart and medications left on top of a medication cart were secured for 1 of 3 medication carts.
November 30, 2023Standard inspection · 8 citations
  1. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) January 12, 2024
    Inspectors wroteBased on interview, observation, and document review, the facility failed to 1) ensure all residents residing in the same hall were tested for Covid-19 (Covid) during a Covid outbreak, 2) ensure all staff in contact with a confirmed Covid positive resident were tested for Covid-19, 3) ensure staff were fit-tested for the use of N95 respirators prior to donning and in accordance with the facility's Covid Emergency Plan, and 4) ensure a resident's urinary catheter bag was not laying on the ground for 1 of 12 sampled residents (Resident #350). The lack of Infection Control related to Covid had the potential to affect the 42 resident census.
  2. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 12, 2024
    Inspectors wroteBased on interview, observation, and document review, the facility failed to ensure a resident maintained a dignified existence when a resident's catheter bag was visible with urine while the resident was in the dining room and communal area of facility for 1 of 12 sampled residents (Resident #147).
  3. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 12, 2024
    Inspectors wroteBased on interview, clinical record review, and document review the facility failed to modify interventions to prevent future injuries from falls for 1 of 12 sampled residents (Resident #350).
  4. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 12, 2024
    Inspectors wroteBased on observation, interview, clinical record review, and document review the facility failed to ensure a resident's indwelling urinary catheter bag was kept off the floor while the resident was seated in a recliner for 1 of 12 sampled residents (Resident #350).
  5. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 12, 2024
    Inspectors wroteBased on interview, clinical record review and document review the facility failed to administer oxygen therapy per a physician's order and include dosage parameters on the physician's order for 1 of 12 sampled residents (Resident #347).
  6. D
    Ensure medication error rates are not 5 percent or greater.
    F759 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 12, 2024
    Inspectors wroteBased on observation, interview, clinical record review and document review, the facility failed to ensure medication was administered with an error rate of less than five percent (%). There were 26 opportunities and five medication errors. The medication error rate was 19.23%.
  7. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 12, 2024
    Inspectors wroteBased on observation, interview and document review, the facility failed to remove expired laboratory's supplies from the medication storage rooms and ensure expired medications were removed from 2 of 3 sampled medication carts.
  8. D
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 12, 2024
    Inspectors wroteBased on observation, interview, and document review, the facility failed to ensure clean dishes were handled in a sanitary manner after exiting the dishwasher.

Fire safety inspections

11 fire safety citations on file: 5 on November 20, 2025, 3 on October 31, 2024, 3 on November 30, 2023.

Every fire safety citation11 citations
  1. D
    Establish procedures for tracking staff and patients during an emergency.
    E 18 · November 20, 2025 · Corrected (the home has a date of correction)
  2. D
    Establish staff and initial training requirements.
    E 37 · November 20, 2025 · Corrected (the home has a date of correction)
  3. D
    Follow proper procedures when the fire alarm was out of service for more than 4 hours.
    K 346 · November 20, 2025 · Corrected (the home has a date of correction)
  4. D
    Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
    K 354 · November 20, 2025 · Corrected (the home has a date of correction)
  5. D
    Have simulated fire drills held at unexpected times.
    K 712 · November 20, 2025 · Corrected (the home has a date of correction)
  6. D
    Have proper medical gas storage and administration areas.
    K 923 · October 31, 2024 · Corrected (the home has a date of correction)
  7. C
    Provide family notifications of emergency plan.
    E 35 · October 31, 2024 · Corrected (the home has a date of correction)
  8. C
    Conduct testing and exercise requirements.
    E 39 · October 31, 2024 · Corrected (the home has a date of correction)
  9. D
    Have corridors or aisles that are unobstructed and are at least 8 feet in width.
    K 232 · November 30, 2023 · Corrected (the home has a date of correction)
  10. D
    Have properly installed electrical wiring and gas equipment.
    K 511 · November 30, 2023 · Corrected (the home has a date of correction)
  11. D
    Ensure proper usage of power strips and extension cords.
    K 920 · November 30, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeNevadaUnited States
All nursing staff (RN, LPN and aides)5.124.343.86
Registered nurses1.461.120.69
All nursing staff on weekends4.253.863.42
Nurse aides2.82
Licensed practical nurses0.84
Nursing staff turnover (share who left in a year)40.8%45.1%45.8%
Registered nurse turnover45.5%43.4%42.9%
Administrators who left1

CMS expects 4.92 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 5.47 on weekdays and 4.25 on weekends, 22% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.99 in April to June 2025 to 5.12 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20265.121.465.474.25 0.0%0 of 9042
Oct to Dec 20255.491.385.924.37 0.0%0 of 9239
Jul to Sep 20255.311.235.664.43 1.9%0 of 9241
Apr to Jun 20254.991.235.334.13 1.5%0 of 9142
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Nevada, Jan to Mar 20263.880.854.053.462.7%0.1% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for Nevada

JobMedianMiddle halfEmployed
Nevada, all employers
CNAs (nursing assistants)$21.87$18.80 to $23.078,100
LPNs and LVNs$36.62$31.70 to $38.263,350
Registered nurses$49.84$41.76 to $57.8227,070
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For Advanced Health Care of Reno. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

Your job
Employed by
Usual shift
Do you get a shift differential?
Optional questions
Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeNevadaUS
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.51.81.6
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
20.623.223.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
8.49.612.0

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Advanced Health Care of Reno's Medicare short-stay residents. On returning residents home or to the community, CMS rates it better than the national rate (73.7% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

73.7% this home

Better than the national rate

US median of homes 51.5% · Nevada: 9 better, 7 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 647 eligible stays.

Potentially preventable readmissions

9.6% this home

No different from the national rate

US median of homes 10.7% · Nevada: 0 better, 5 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 689 eligible stays.

Infections that led to a hospital stay

5.7% this home

No different from the national rate

US median of homes 7.1% · Nevada: 1 better, 0 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 413 eligible stays.

Self-care and mobility at discharge

70.4% this home

Median of homes: Nevada60.3% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 324 residents counted.

Falls with major injury

0.5% this home

Median of homes: Nevada0.4% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 414 residents counted.

New or worsened pressure ulcers

2.2% this home

Median of homes: Nevada1.6% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 414 residents counted.

Medication list given at discharge

94.4% this home

Median of homes: Nevada91.8% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 54 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: AHC OF RENO, LLC. CMS links this home to Advanced Health Care, a group of 26 nursing homes averaging 4.7 stars overall.

NameRoleTypeShareSince
New AHC Holdings, LLC5% or greater direct ownership interestOrganization100%01/01/2021
The Gail Miller Gst Trust5% or greater indirect ownership interestOrganization72%01/01/2024
The Bryan Miller Utah Dynasty Trust Dated April 22, 2014Indirect ownership interestOrganization01/01/2024
The G&h Miller Utah Trust Dated February 26, 2019Indirect ownership interestOrganization01/01/2024
Oxnam, NathanCorporate officerIndividual01/01/2024
Hopkins, DouglasOperational/managerial controlIndividual01/13/2025
Lhmsh LLCAdp of the SNFOrganization01/01/2024
New AHC Holdings, LLCAdp of the SNFOrganization05/01/2025
Hopkins, DouglasAdp of the SNFIndividual05/01/2025
Maul, MaryAdp of the SNFIndividual05/01/2025

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 5 problems in this area, most recently on November 20, 2025: "Ensure medication error rates are not 5 percent or greater."
  2. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 4 problems in this area, most recently on October 31, 2024: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
  3. When is the care plan meeting, and can family attend it?Inspectors cited 2 problems in this area, most recently on November 20, 2025: "Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted"
  4. Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on November 20, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
  5. How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.

Other nursing homes nearby

Common questions

What is Advanced Health Care of Reno's Medicare star rating?
CMS rates Advanced Health Care of Reno 5 out of 5 stars overall, with 4 for health inspections, 4 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Advanced Health Care of Reno get at its last inspection?
7 health deficiencies at the standard inspection on November 20, 2025. The Nevada average is 9.7.
Has Advanced Health Care of Reno been fined?
CMS lists no fines in the last three years.
Does Advanced Health Care of Reno accept Medicaid?
CMS lists it as "Medicare", so it is not certified for Medicaid.
Who owns Advanced Health Care of Reno?
CMS lists 10 owners and managers, and links the home to Advanced Health Care. Legal business name: AHC OF RENO, LLC.

Sources

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