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Life Care Center of Reno

445 W. Holcomb Lane, Reno, NV 89511 · Washoe County · (775) 851-0123

198 certified beds, about 122 residents a day · For profit - Corporation · Medicare and Medicaid since 1991

Special Focus Facility candidate Certified for Medicaid Certified for Medicare
Overall
1 of 5
Health inspections
1 of 5
Staffing
4 of 5
Quality measures
4 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 295050 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on July 1, 2025, inspectors cited 26 health deficiencies (the Nevada average is 9.7, the national average 9.2).

None of its 53 health citations since August 2023 was rated as actual harm or immediate jeopardy.

CMS lists 2 fines totaling $22,885 in the last three years; the largest was $14,175, and the latest is dated July 20, 2026.

Nurses and nurse aides worked 3.91 hours per resident per day, against 4.34 across Nevada and 3.86 nationally. Registered nurses accounted for 1.17 of those hours.

31.3% of nursing staff left within the year CMS measured (Nevada average 45.1%).

CMS links it to Life Care Centers of America, an affiliated group of 194 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 53 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
42D
2E
8F
Potential for minimal harm
0A
0B
1C
July 1, 2025Standard inspection · 26 citations
  1. F
    Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.
    F559 · Resident Rights · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) August 20, 2025
    Inspectors wroteResident #229 Resident #229 was admitted to the facility on [DATE], with a diagnosis of encounter for surgical aftercare following surgery on the digestive system. Resident #229's clinical record documented the resident was moved to a different room in the facility on 02/19/2025 and on 02/21/2025. A Room Change Notification form dated 02/19/2025, documented Resident #229 was moved from room [ROOM NUMBER]-1 to 208-1. The reason for the room change was documented as resident request. The form was signed by the resident. A Diet Order and Communication form dated 02/21/2025, included a handwritten checkbox labeled Room Change. The form lacked documentation related to the reason for the room change, the resident being informed prior to the room change, and a signature from the resident. [...]
  2. F
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) August 15, 2025
    Inspectors wroteBased on observation, interview, and document review, the facility failed to ensure 1) handwashing stations were in working order and stocked with soap and disposable gloves, 2) dry food was sanitarily stored, 3) a griddle's grease trap was maintained in clean working condition, and 4) a refrigerator was monitored for safe storage temperatures. This deficient practice had the potential to affect all residents in the facility by increasing the risk of infection and foodborne illnesses.
  3. F
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    F835 · Administration · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) August 15, 2025
    Inspectors wroteBased on observation, document review, and interview the facility failed to demonstrate effective administration by not ensuring the facility had a process for written notification of resident room changes and the facility's influenza (flu) and pneumonia (PNA) vaccination program included 1) screening residents for eligibility to receive the vaccines, 2) the provision of education related to the risk and benefits of the vaccines to residents and/or the resident's representative preventing the resident or the resident's representative from making an informed decision regarding the vaccines, 3) a process for determining/selecting the correct PNA vaccine for each resident per the Centers for Disease Control and Prevention (CDC) guidance. This failure resulted in substandard quality of care.
  4. F
    Have a plan that describes the process for conducting QAPI and QAA activities.
    F865 · Administration · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) August 15, 2025
    Inspectors wroteBased on interview and document review, the facility's Quality Assurance and Performance Improvement (QAPI) committee failed to ensure corrective action was implemented to address identified problems related to the lack of screening and education for influenza and pneumococcal vaccinations. This deficient practice had the potential to result in the exposure of all residents, staff and visitors to harmful infectious agents.
  5. F
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    F867 · Administration · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) August 15, 2025
    Inspectors wroteBased on observation, clinical record review, document review, and interview, the facility's Quality Assurance and Performance Improvement (QAPI)/Quality Assessment and Assurance (QAA) Committee failed to identify, develop and implement plans of action for systemic issues related to resident room changes and the facility bowel and bladder program.
  6. F
    Develop and implement policies and procedures for flu and pneumonia vaccinations.
    F883 · Infection Control · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) August 20, 2025
    Inspectors wroteBased on observation, clinical record review, interview, and document review, the facility failed to ensure that 38 of 38 residents (Resident #46, #270, #72, #83, #55, #421, #75, #277, #85, #54, #68, #61, #10, #222, #69, #4, #78, #20, #171, #1, #32, #38, #223, #48, #16, #35, #27, #19, #74, #96, #93, #34, #7, #2, #15, #9, #25, and #91) reviewed for immunizations were appropriately screened for eligibility to receive influenza (flu) and pneumococcal vaccines (PNA). The facility did not consistently determine the correct vaccine for each resident, provide education regarding the specific vaccines for which residents were eligible, or ensure that informed consent forms were properly completed and signed. Additionally, residents who were eligible to receive influenza or pneumococcal vaccines did not consistently receive the vaccinations as required. [...]
  7. D
    Ensure that residents are fully informed and understand their health status, care and treatments.
    F552 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 15, 2025
    Inspectors wroteBased on interview, clinical record review, and document review, the facility failed to ensure consents for psychotropic medications were obtained for 1 of 24 sampled Residents (Resident #421). The deficient practice had the potential to deprive a resident/resident representative of the right to be informed of the medications' purpose, risks, benefits, and potential side effects.
  8. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 15, 2025
    Inspectors wroteBased on clinical record review, interview, and document review, the facility failed to ensure a Minimum Data Set 3.0 (MDS) assessment was accurate for 3 of 24 sampled residents (Resident #421, #2 and #171). This deficient practice had the potential to deprive residents of necessary care and services relative to current health management needs in the facility.
  9. D
    PASARR screening for Mental disorders or Intellectual Disabilities
    F645 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 15, 2025
    Inspectors wroteBased on observation, interview, record review and document review, the facility failed to ensure an initial Preadmission Screening and Resident Review (PASARR) was completed prior to a resident's admission for 1 of 24 sampled residents (Resident #421). The deficient practice had a potential for a newly admitted resident not to receive the necessary screening for the appropriateness to be admitted to a skilled nursing facility.
  10. D
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    F655 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 15, 2025
    Inspectors wroteBased on clinical record review, document review, and interview, the facility failed to ensure a baseline care plan was developed to address the care and interventions for mental health diagnoses for 1 of 24 sampled residents (Resident #421) and to ensure the proper care and services for a resident with a Foley catheter for 1 of 24 sampled residents (Resident #69). The deficient practice had the potential to deprive a resident of proper care and services related to mental health conditions and the potential to place the resident at risk for not receiving appropriate care related to a Foley catheter.
  11. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 15, 2025
    Inspectors wroteBased on interview, clinical record review, and document review, the facility failed to develop a person-centered Comprehensive Care Plan for the needed care and services related to 1) a Foley catheter for 1 of 24 sampled residents (Resident #69), 2) bowel and bladder retraining for 2 of 24 sampled resident (Resident #9 and #54), and 3) pain management for 1 of 24 sampled residents (Resident #223). This deficient practice had the potential to delay adequate care and interventions to properly manage concerns related to Foley catheter care, bowel and bladder retraining, and pain management.
  12. D
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    F678 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 15, 2025
    Inspectors wroteBased on personnel record review, document review and interview, the facility failed to ensure an employee had current cardiopulmonary resuscitation (CPR) training. This deficient practice placed residents at risk from an employee not having completed all employment eligibility requirements.
  13. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 15, 2025
    Inspectors wroteBased on observation, clinical record review, interview, and document review, the facility failed to ensure communication was maintained between the facility and the hospice agency providing care to 1 of 1 hospice residents residing in the facility (Resident #27) This deficient practice had the potential to result in the facility not being updated regarding the care the resident was receiving from the hospice agency, changes in the resident's condition, changes to frequency of care, new physician orders, and instructions for new physician orders.
  14. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 15, 2025
    Inspectors wroteBased on observations, interviews, clinical record reviews, and document reviews, the facility failed to ensure the environment was free from accident hazards by not assessing and addressing the risk of entrapment for 1 of 24 sampled residents (Resident #270). The resident's bed was positioned with the right side pushed up against an air conditioning unit, leaving a gap of approximately six to eight inches between the mattress and the window and wall. This deficient practice had the potential to result in serious injury, including entrapment, by placing the resident at risk for preventable harm.
  15. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 15, 2025
    Inspectors wroteResident #9 Resident #9 was admitted to the facility on [DATE], with a principal diagnosis of pneumonia due to other gram-negative bacteria. Resident #9's Minimum Data Set 3.0 (MDS) assessment dated [DATE], section H (Bladder and Bowel) documented the following: -A trial of a toileting program had not been attempted. -The resident was always incontinent of bladder. -The resident was always incontinent of bowel. -A toileting program was not being used to manage the resident's bowel incontinence. Resident #9's evaluation for bowel and bladder training dated 05/21/2025, documented the resident was a candidate for toileting and timed or scheduled voiding. On 06/26/2025 at 2:13 PM, the Director of Nursing (DON) verbalized the purpose of a bowel and bladder program was to increase the continence level of the residents. [...]
  16. D
    Provide enough food/fluids to maintain a resident's health.
    F692 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 15, 2025
    Inspectors wroteBased on interview, clinical record review, and document review, the facility failed to ensure a resident with a known history of significant weight loss was monitored for further weight loss upon readmission to the facility for 1 of 24 sampled residents (Resident #74). This deficient practice had the potential to result in serious health complications for the resident.
  17. D
    Provide safe, appropriate pain management for a resident who requires such services.
    F697 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 15, 2025
    Inspectors wroteBased on interview, clinical record review and document review the facility failed to determine and document a resident's tolerable level of pain and administer pain medication according to a physician's order for 1 of 24 sampled residents (Resident #223). This deficient practice had the potential for unrelieved pain, discomfort, and inadequate pain management.
  18. D
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    F698 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 15, 2025
    Inspectors wroteBased on clinical record review, interview and document review the facility failed to maintain completed dialysis communication forms for 3 of 24 sampled residents (Resident #2, #85 and #61). This deficient practice had the potential to result in a lack of critical information shared between the facility and the dialysis provider with the potential to have lead to delays or errors in care, adversely having affected resident health and safety.
  19. D
    Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
    F711 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 15, 2025
    Inspectors wroteBased on interview, clinical record review, and document review, the facility failed to ensure all of a resident's medications were signed and dated during provider visits for 1 of 24 sampled residents (Resident #421). This deficient practice had the potential to result in medication errors, compromising the resident's health and safety.
  20. D
    Provide medically-related social services to help each resident achieve the highest possible quality of life.
    F745 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 15, 2025
    Inspectors wroteBased on interview, clinical record review, and document review, the facility failed to ensure social services staff assessed the impact of a room relocation on the resident's psychosocial status for a resident with a room change per facility policy for 1 of 24 sampled residents (Resident #171). This deficient practice had the potential to result in avoidable psychosocial harm.
  21. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 15, 2025
    Inspectors wroteBased on observation, interview, and document review the facility failed to ensure expired medications were removed from 2 of 3 medication carts inspected and a medication bottle was labeled with an expiration date in 1 of 3 medication carts inspected. This deficient practice had the potential to result in administration of expired medications, posing a risk to resident safety.
  22. D
    Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
    F836 · Administration · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 15, 2025
    Inspectors wroteBased on clinical record review, personnel record review, document review, and interview, the facility failed to ensure compliance with the State of Nevada Revised Statute (NRS) 449.174 related to fingerprinting and Nevada Automated Background System (NABS) clearance for an employee having access to a sampled resident's record (Resident #83). This deficient practice placed residents at risk from an employee not having completed all employment eligibility requirements.
  23. D
    Follow rules about disclosure of ownership requirements and tell the state agency about changes in ownership and/or administrative personnel.
    F844 · Administration · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 1, 2025
    Inspectors wroteBased on interview and document review, the facility failed to ensure written notification was provided to the State Agency (SA) when the facility had a change in Director of Nursing (DON). This deficient practice had the potential to result in lack of oversight to ensure the facility employed a qualified DON.
  24. D
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    F868 · Administration · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 15, 2025
    Inspectors wroteBased on document review and interview the facility failed to maintain the required Quality Assurance and Performance Improvement (QAPI)/Quality Assessment and Assurance (QAA) committee members to include the Director of Nursing and the Medical Director.
  25. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 15, 2025
    Inspectors wroteBased on observation, clinical record review, document review, and interview, the facility failed to adhere to proper infection control protocols by allowing a resident's catheter tubing to drag on the floor while the resident was seated in a wheelchair for 1 of 24 sampled residents (Resident #69). This deficient practice had the potential to result in contamination of the catheter tubing, urinary tract infections and increasing the risk of other complications for the resident.
  26. C
    Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
    F838 · Administration · No actual harm, potential for minimal harm, widespread · Corrected (the home has a date of correction) August 15, 2025
    Inspectors wroteBased on document review and interview, the facility failed to ensure the Facility Assessment accurately documented the training requirements for all direct care staff. This deficient practice had the potential to have placed residents at risk due to employees not having completed identified training requirements.
April 8, 2025Complaint inspection · 1 citation
  1. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 8, 2025
    Inspectors wroteBased on observation, interview, clinical record review and document review, the facility failed to ensure resident information was not visible on an unattended computer screen and at a nursing station facing a public area. This deficient practice had the potential for unauthorized access to residents' protected health information.
August 1, 2024Standard inspection · 12 citations
  1. F
    Dispose of garbage and refuse properly.
    F814 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) September 15, 2024
    Inspectors wroteBased on observation, interview, and document review, the facility failed to ensure the outside receptacle area was kept free of trash, leaves, seepage from the receptacle container, leakage of an air conditioning hose causing a build-up of a thickened substance, and flies.
  2. F
    Have a plan that describes the process for conducting QAPI and QAA activities.
    F865 · Administration · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) September 6, 2024
    Inspectors wroteBased on interview and document review the facility's Quality Assurance and Performance Improvement (QAPI) committee failed to identify the facility lacked a process to ensure bowel and bladder assessments were completed upon admission for determination of candidacy to a bowel and/or bladder retraining program and to offer a bowel and bladder retraining program for residents assessed to be candidates for a bowel and bladder retraining program resulting in the potential to affect residents' ability to maintain their highest continent status.
  3. E
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 15, 2024
    Inspectors wroteBased on interview, clinical record review and document review, the facility failed to 1) complete bowel and bladder assessments upon admission for determination of candidacy to a bowel and/or bladder retraining program for 12 of 24 sampled residents (Resident #26, #32, #39, #40, #68, #86, #94, #105, #117, #185, #440, and #442) and 2) offer a bowel and bladder retraining program for residents assessed to be candidates for retraining for 10 of 24 sampled residents (Resident #2, #12, #13, #51, #52, #55, #60, #76, #235, and #443). This deficient practice had the potential to affect residents' ability to maintain their highest continent status.
  4. E
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 6, 2024
    Inspectors wroteBased on observation, clinical record review, interview, and document review the facility failed to ensure Controlled Drug Records (CDR) were correctly completed for 2 of 3 inspected medication carts to reflect an accurate reconciliation of controlled medications for 8 of 24 sampled residents (Resident #96, #5, #89, #93, #77, #102, #94, and #109).
  5. D
    Reasonably accommodate the needs and preferences of each resident.
    F558 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 15, 2024
    Inspectors wroteBased on observation, clinical record review, interview, and document review the facility failed to ensure the bed controls for 1 of 24 sampled residents (Resident #94) was in working order and the resident was physically able to work the control, resulting in emotional distress and increased pain for the resident.
  6. D
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    F622 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 15, 2024
    Inspectors wroteBased on interview, record review, and document review the facility failed to provide the required documentation for discharge when a resident was emergently transferred to an acute care hospital for 1 of 24 sampled residents (Resident #76).
  7. D
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    F644 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 6, 2024
    Inspectors wroteBased on record review, interview, and document review the facility failed to submit for evaluation of the Pre-admission Screening and Annual Resident Review (PASRR or PASARR) level II to the state designated authority for 1 of 24 sampled residents (Resident #76) when the resident had a new diagosis of schizophrenia. The failure had the potential to deprive the resident of the care and services necessary to meet their mental health needs.
  8. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 15, 2024
    Inspectors wroteBased on observation, interview, clinical record review and document review the facility failed to ensure Oxygen was administered as ordered for 1 of 24 sampled residents (Resident #442).
  9. D
    Observe each nurse aide's job performance and give regular training.
    F730 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 6, 2024
    Inspectors wroteBased on interview, document review, and personnel record review, the facility failed to ensure a Certified Nursing Assistant (CNA) had a performance evaluation completed annually for 1 of 3 CNAs employed greater than one year sampled for personnel record review (Employee #13).
  10. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 6, 2024
    Inspectors wroteBased on observation, clinical record review, interview, and document review the facility failed to ensure 1) loose and unlabeled medications were removed from 2 of 3 inspected medication carts, and 3) medications were not left unattended and unsecured in a resident room for 1 of 24 sampled residents Resident (#40).
  11. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 6, 2024
    Inspectors wroteBased on clinical record review, document review, and interview, the facility failed to complete Treatment Administration Records (TAR) for the administration of a skin protective ointment for 1 of 24 sampled residents (Resident #2).
  12. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 6, 2024
    Inspectors wroteBased on observation, interview, clinical record review, and document review the facility failed to ensure Enhanced Barrier Precautions (EBP) were implemented for a resident with a chronic wound for 1 of 94 unsampled residents (Resident #26).
March 13, 2024Complaint inspection · 3 citations
  1. D
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 17, 2024
    Inspectors wroteBased on clinical record review, interview and document review, the facility failed to prevent a resident's roommate (Resident #2) from urinating on the floor regularly and to ensure the resident had a right to a clean, comfortable environment for 1 of 5 sampled residents (Resident #1).
  2. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 17, 2024
    Inspectors wroteBased on clinical record review, interview and document review, the facility failed to coordinate a resident's care with the hospice provider for 1 of 5 sampled residents (Resident #1).
  3. D
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 17, 2024
    Inspectors wroteBased on observation, interview and document review, the facility failed to ensure a hand washing sink in the Kitchen was stocked with disposable hand towels.
October 3, 2023Complaint inspection · 2 citations
  1. D
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 4, 2023
    Inspectors wroteBased on clinical record review, interview and document review, the facility failed to prevent resident to resident abuse for 2 of 5 sampled residents (Resident #1 and #2).
  2. D
    Protect each resident from the wrongful use of the resident's belongings or money.
    F602 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 4, 2023
    Inspectors wroteBased on clinical record review, interview and document review, the facility failed to prevent a controlled substance medication from being diverted for 1 of 5 sampled residents (Resident #3).
August 17, 2023Standard inspection · 9 citations
  1. D
    Ensure that residents are fully informed and understand their health status, care and treatments.
    F552 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 15, 2023
    Inspectors wroteBased on interview, clinical record review and document review, the facility failed to ensure a resident gave informed consent prior to administration of a psychotropic medication for 2 of 22 sampled residents (Resident #535 and #81).
  2. D
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    F655 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 15, 2023
    Inspectors wroteBased on clinical record review, document review and interview, the facility failed to ensure a baseline care plan was created timely for the use of melatonin medication, treatment, and care needs for 1 of 22 sampled residents (Resident #81) and use of oxygen, treatment and care needs for 1 of 3 closed records (Resident #538).
  3. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 15, 2023
    Inspectors wroteBased on observation, interview, clinical record review, and document review, the facility failed to ensure a resident was care planned with interventions to ensure a resident's safety when the resident's bed was close to the wall and wall heater and a resident was care planned for the use of Intravenous (IV) antibiotics and Transmission Based Precautions (TBP) for 2 of 22 sampled residents (Resident #1 and #486).
  4. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 15, 2023
    Inspectors wroteBased on observation, interview, clinical record review, and document review, the facility failed to ensure a resident's bed was not pushed up against a wall heater and was far enough away from a wall to not create a potential entrapment risk for 1 of 22 sampled residents (Resident #1).
  5. D
    Observe each nurse aide's job performance and give regular training.
    F730 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 15, 2023
    Inspectors wroteBased on interview and Personnel Record Review, the facility failed to ensure Certified Nursing Assistants employed greater than one year had a performance review completed annually for 3 of 3 CNAs reviewed for completed performance review.
  6. D
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 15, 2023
    Inspectors wroteBased on interview, clinical record review, and document review, the facility failed to ensure residents did not receive unnecessary psychotropic medications when the facility lacked monitoring of the behaviors associated with the psychotropic medications, and monitoring for adverse side effects for 3 of 22 sampled residents receiving psychotropic medications (Resident #535, #537 and #81).
  7. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 15, 2023
    Inspectors wroteBased on observation, interview, and document review, the facility failed to ensure medications were not left unsecured on top of a medication cart.
  8. D
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 15, 2023
    Inspectors wroteBased on observation, interview, and document review, the facility failed to ensure employees wore the appropriate hair restraints in the kitchen.
  9. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 15, 2023
    Inspectors wroteBased on observation, clinical record review, interview, and document review the facility failed to ensure 1) sterile technique was correctly performed when changing a Peripherally Inserted Central Catheter (PICC) line dressing for 1 of 22 sampled residents (Resident # 228), 2) an insulin pen was disinfected prior to administering insulin to 1 of 3 residents observed for medication administration (Resident #193), and 3) appropriate Presonal Protective Equipment (PPE) was worn by staff when entering the room of a resident on contact isolation (Resident #107).

Fire safety inspections

21 fire safety citations on file: 7 on July 1, 2025, 5 on August 1, 2024, 9 on August 17, 2023.

Every fire safety citation21 citations
  1. E
    Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
    K 223 · July 1, 2025 · Corrected (the home has a date of correction)
  2. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · July 1, 2025 · Corrected (the home has a date of correction)
  3. D
    Have properly installed electrical wiring and gas equipment.
    K 511 · July 1, 2025 · Corrected (the home has a date of correction)
  4. D
    Have simulated fire drills held at unexpected times.
    K 712 · July 1, 2025 · Corrected (the home has a date of correction)
  5. D
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · July 1, 2025 · Corrected (the home has a date of correction)
  6. D
    Ensure proper usage of power strips and extension cords.
    K 920 · July 1, 2025 · Corrected (the home has a date of correction)
  7. D
    Meet requirements for the use and maintenance of medical gas equipment.
    K 922 · July 1, 2025 · Corrected (the home has a date of correction)
  8. E
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · August 1, 2024 · Corrected (the home has a date of correction)
  9. E
    Have simulated fire drills held at unexpected times.
    K 712 · August 1, 2024 · Corrected (the home has a date of correction)
  10. D
    Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
    K 223 · August 1, 2024 · Corrected (the home has a date of correction)
  11. D
    Have properly installed electrical wiring and gas equipment.
    K 511 · August 1, 2024 · Corrected (the home has a date of correction)
  12. D
    Ensure proper usage of power strips and extension cords.
    K 920 · August 1, 2024 · Corrected (the home has a date of correction)
  13. E
    Meet other general requirements that are deficient.
    K 300 · August 17, 2023 · Corrected (the home has a date of correction)
  14. E
    Ensure proper usage of power strips and extension cords.
    K 920 · August 17, 2023 · Corrected (the home has a date of correction)
  15. D
    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    K 222 · August 17, 2023 · Corrected (the home has a date of correction)
  16. D
    Provide properly protected cooking facilities.
    K 324 · August 17, 2023 · Corrected (the home has a date of correction)
  17. D
    Install a fire alarm system that can be heard throughout the facility.
    K 341 · August 17, 2023 · Corrected (the home has a date of correction)
  18. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · August 17, 2023 · Corrected (the home has a date of correction)
  19. D
    Properly select, install, inspect, or maintain portable fire extinguishes.
    K 355 · August 17, 2023 · Corrected (the home has a date of correction)
  20. D
    Install corridor and hallway doors that block smoke.
    K 363 · August 17, 2023 · Corrected (the home has a date of correction)
  21. D
    Have properly installed electrical wiring and gas equipment.
    K 511 · August 17, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
July 20, 2026Fine $8,710
July 20, 2026Fine $14,175

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeNevadaUnited States
All nursing staff (RN, LPN and aides)3.914.343.86
Registered nurses1.171.120.69
All nursing staff on weekends3.173.863.42
Nurse aides2.02
Licensed practical nurses0.72
Nursing staff turnover (share who left in a year)31.3%45.1%45.8%
Registered nurse turnover21.4%43.4%42.9%
Administrators who left0

CMS expects 4.48 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.21 on weekdays and 3.17 on weekends, 25% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.96 in April to June 2025 to 3.91 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.911.174.213.17 0.0%0 of 90122
Oct to Dec 20253.721.083.913.21 0.0%0 of 92120
Jul to Sep 20253.941.084.163.37 0.0%0 of 92115
Apr to Jun 20253.961.184.183.41 0.0%0 of 91114
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Nevada, Jan to Mar 20263.880.854.053.462.7%0.1% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.

Official wage estimates for Nevada

JobMedianMiddle halfEmployed
Nevada, all employers
CNAs (nursing assistants)$21.87$18.80 to $23.078,100
LPNs and LVNs$36.62$31.70 to $38.263,350
Registered nurses$49.84$41.76 to $57.8227,070
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeNevadaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
8.212.613.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
1.01.60.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
3.81.91.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
5.62.03.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
1.41.81.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
4.213.514.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
7.25.44.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
9.817.115.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
26.223.223.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
9.69.612.0

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Life Care Center of Reno's Medicare short-stay residents. On returning residents home or to the community, CMS rates it better than the national rate (61.7% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

61.7% this home

Better than the national rate

US median of homes 51.5% · Nevada: 9 better, 7 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 804 eligible stays.

Potentially preventable readmissions

11.4% this home

No different from the national rate

US median of homes 10.7% · Nevada: 0 better, 5 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 731 eligible stays.

Infections that led to a hospital stay

5.3% this home

Better than the national rate

US median of homes 7.1% · Nevada: 1 better, 0 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 444 eligible stays.

Self-care and mobility at discharge

90.6% this home

Median of homes: Nevada60.3% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 203 residents counted.

Falls with major injury

0.0% this home

Median of homes: Nevada0.4% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 506 residents counted.

New or worsened pressure ulcers

1.8% this home

Median of homes: Nevada1.6% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 506 residents counted.

Medication list given at discharge

90.6% this home

Median of homes: Nevada91.8% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 171 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: WEDGWOOD GROUP LLC. CMS links this home to Life Care Centers of America, a group of 194 nursing homes averaging 3.4 stars overall.

NameRoleTypeShareSince
Life Care Affiliates IIDirect ownership interestOrganization06/01/1993
Preston, ForrestDirect ownership interestIndividual03/30/1989
Developers Investment Company IncIndirect ownership interestOrganization06/01/1993
Preston, ForrestIndirect ownership interestIndividual06/01/1993
Butner, NancyManaging control - governing bodyIndividual09/16/2018
Pope, CurtisManaging control - governing bodyIndividual01/09/2026
Wagner, MichelleManaging control - governing bodyIndividual04/07/2026
Lay, LisaCorporate directorIndividual04/24/2017
Swanker, RichardCorporate directorIndividual01/01/2022
Cross, CindyCorporate officerIndividual04/21/1994
Lay, LisaCorporate officerIndividual02/09/2018
Swanker, RichardCorporate officerIndividual04/01/2011
Thurmond, JoanCorporate officerIndividual09/22/2000
Developers Investment Company IncOperational/managerial controlOrganization12/16/2025
Life Care Centers of America, Inc.Operational/managerial controlOrganization09/01/1991
Wedgwood Group LLCOperational/managerial controlOrganization09/01/1991
Butner, NancyOperational/managerial controlIndividual09/16/2018
Fletcher, ToddOperational/managerial controlIndividual12/16/2025
Julian, DavidOperational/managerial controlIndividual03/01/2017
Pope, CurtisOperational/managerial controlIndividual01/09/2026
Preston, AubreyOperational/managerial controlIndividual12/16/2025
Wagner, MichelleOperational/managerial controlIndividual04/07/2026
Ziegler, JamesOperational/managerial controlIndividual12/16/2025
Life Care Affiliates IIAdp of the SNFOrganization08/31/2000
Life Care Centers of America, Inc.Adp of the SNFOrganization03/20/2025
Wedgwood Group LLCAdp of the SNFOrganization08/31/2000
Julian, DavidAdp of the SNFIndividual04/07/2025
Pope, CurtisAdp of the SNFIndividual07/10/2026
Preston, ForrestAdp of the SNFIndividual08/31/2000

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 12 problems in this area, most recently on July 1, 2025: "Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives."
  2. When is the care plan meeting, and can family attend it?Inspectors cited 9 problems in this area, most recently on July 1, 2025: "Ensure each resident receives an accurate assessment."
  3. Who is the administrator and director of nursing, and how long have they been in the job?Inspectors cited 8 problems in this area, most recently on July 1, 2025: "Administer the facility in a manner that enables it to use its resources effectively and efficiently."
  4. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 6 problems in this area, most recently on July 1, 2025: "Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.17 hours per resident per day, below the Nevada average of 3.86.

Other nursing homes nearby

Common questions

What is Life Care Center of Reno's Medicare star rating?
CMS rates Life Care Center of Reno 1 out of 5 stars overall, with 1 for health inspections, 4 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Life Care Center of Reno get at its last inspection?
26 health deficiencies at the standard inspection on July 1, 2025. The Nevada average is 9.7.
Has Life Care Center of Reno been fined?
Yes. CMS lists 2 fines totaling $22,885 in the last three years.
Does Life Care Center of Reno accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Life Care Center of Reno?
CMS lists 29 owners and managers, and links the home to Life Care Centers of America. Legal business name: WEDGWOOD GROUP LLC.

Sources

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