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Baker-Katz Skilled Nursing and Rehabilitation Ctr

194 Boardman Street, Haverhill, MA 01830 · Essex County · (978) 373-5697

77 certified beds, about 52 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1998

Certified for Medicaid Certified for Medicare
Overall
4 of 5
Health inspections
4 of 5
Staffing
3 of 5
Quality measures
2 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 225743 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on May 21, 2025, inspectors cited 4 health deficiencies (the Massachusetts average is 6.8, the national average 9.2).

None of its 17 health citations since April 2023 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.58 hours per resident per day, against 3.86 across Massachusetts and 3.86 nationally. Registered nurses accounted for 0.42 of those hours.

42.6% of nursing staff left within the year CMS measured (Massachusetts average 38.2%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 17 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
17D
0E
0F
Potential for minimal harm
0A
0B
0C
May 21, 2025Standard inspection · 4 citations
  1. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 13, 2025
    Inspectors wroteBased on observation, record review and interview, the facility failed to provide treatment and care in accordance with professional standards of practice for two Residents (#24 and #199) who were assessed to be at high risk for developing pressure ulcers, out of a total sample of 14 residents. Specifically, 1. For Resident #24, the facility failed to implement a physician's order for a treatment and plan for monitoring a blister. 2. For Resident #199, the facility failed to ensure his/her plan of care was implemented related to skin integrity.
  2. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 13, 2025
    Inspectors wroteBased on observation, record review and interviews, the facility failed to ensure that respiratory care services, consistent with professional standards of practice, were implemented for two Residents (#16 and #18), out of a total sample of 14 residents. Specifically, facility staff failed to change oxygen and nebulizer tubing in accordance with the physician's orders.
  3. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 13, 2025
    Inspectors wroteBased on observations and interviews, the facility failed to ensure nursing staff stored drugs and biologicals in accordance with State and Federal requirements. Specifically, the facility failed to ensure two of two treatment carts were locked while a nurse was not present.
  4. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 13, 2025
    Inspectors wroteBased on observation, record review and interview, the facility failed to implement infection control practices to prevent the spread of infection. Specifically, two housekeeping staff failed to perform hand hygiene, and one entered a resident's room wearing potentially contaminated gloves.
November 20, 2024Complaint inspection · 2 citations
  1. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 18, 2024
    Inspectors wroteBased on records reviewed and interviews, for one of three sampled residents (Resident #1), who on 10/26/24 was found lying on the floor by Nurse #1 after an unwitnessed fall, the Facility failed to ensure nursing reported the incident to the Physician, his/her Guardian, Administrative staff and to the oncoming Nurse as required, and per Facility policy. Findings Included: Review of the Facility's policy, titled Resident Assessment, revised 08/30/24, indicated the Facility shall promptly notify the resident, his/her attending Physician and representatives of changes in the residents medical/mental condition and/or status including an accident or incident involving the resident. [...]
  2. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 18, 2024
    Inspectors wroteBased on records reviewed and interviews, for one of three sampled residents (Resident #1), who on 10/26/24, was found lying on the floor by Nurse #1 after an unwitnessed fall, the Facility failed to ensure he/she was provided with nursing care and treatment that met professional standards of quality care, when although Nurse #1 said she assessed Resident #1 prior to moving him/her off of the floor, there was no documentation to support she adequately assessed Resident #1 after his/her fall for potential injury.
June 5, 2024Standard inspection · 2 citations
  1. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 21, 2024
    Inspectors wroteBased on record reviews, observations and interviews, the facility failed to ensure resident centered care plans were implemented for one Resident (#43) out of a total sample of 14 residents. Specifically, for Resident #43, the facility failed to implement TED hose (compression stockings) as ordered by the Physician.
  2. D
    Provide care or services that was trauma informed and/or culturally competent.
    F699 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 21, 2024
    Inspectors wroteBased on record review, policy review and interview, the facility failed to ensure a plan of care was developed for Trauma Informed Care with individualized interventions, for two Residents (#3 and #41) who have a history of Post Traumatic Stress Disorder (PTSD), out of a total sample of 14 residents.
April 25, 2023Standard inspection · 9 citations
  1. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 26, 2023
    Inspectors wroteBased on record review and interview, the facility failed to maintain resident's rights after the removal of shaving razors from 1 Resident's (#29) room, out of a total sample of 19 residents.
  2. D
    Ensure that residents are fully informed and understand their health status, care and treatments.
    F552 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 26, 2023
    Inspectors wroteBased on record review and interviews, the facility failed to obtain consent to administer a psychotropic medication for one Resident (#20) out of a sample of 19 Residents.
  3. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 26, 2023
    Inspectors wroteBased on records reviewed and interviews, the facility failed to develop and implement a comprehensive person-centered care plan for a fluid restriction for 1 Resident (#10) who had a diagnosis of heart failure and end stage renal disease, out of a total sample of 19 residents. Specifically, Resident #10's physician's ordered fluid restriction did not have a break down for fluids per shift and staff were not aware of Resident #10's nursing fluid allowance.
  4. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 26, 2023
    Inspectors wroteBased on observation, record review and interviews, the facility failed to revise the plan of care for 1 Resident (#38) out of a total sample of 19 residents. Specifically, the facility failed to ensure that nursing revised a treatment order after Resident #38 who had a diagnosis of heart failure and edema was unable to wear his/her physician's ordered compression stockings (TEDs) on the left leg because Resident #38 sustained an injury.
  5. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 26, 2023
    Inspectors wroteBased on observations, record review and interviews, the facility failed to provide assistance with Activities of Daily Living (ADLs), specifically providing assistance with nail care, for one Resident (#17) out of a total sample of 19 residents.
  6. D
    Assist a resident in gaining access to vision and hearing services.
    F685 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 26, 2023
    Inspectors wroteBased on observation, record review and interviews, the facility and its staff failed to ensure that routine assessments and devices used to maintain hearing were provided for one Resident (#17), out of 19 sampled residents. Specifically, the facility staff failed to provide and implement a treatment plan for chronic ear wax and failed to implement the use of hearing aids when Resident #17 complained of difficulty hearing.
  7. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 26, 2023
    Inspectors wroteBased on observations, record reviews and interviews, the facility failed to 1.) ensure an air mattress was on the correct setting for 1 Resident (#41) who had actual skin breakdown and 2.) the facility failed to ensure that an air mattress was on the correct setting and his/her foot was elevated per the plan of care for 1 Resident (#2) with actual skin break down out of a total sample of 19 residents. Review of the facility policy titled Alternating Pressure Air Mattress dated 6/20/2022 indicated the following: Policy: To maintain adequate circulation, to relieve pain due to pressure and aide in healing and prevention of pressure ulcers. Procedures: *Verify MD (Medical Doctor) order and settings in according to manufacturer guidelines. [...]
  8. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 26, 2023
    Inspectors wroteBased on observations, record review and interview, the facility failed to 1.) ensure Residents received oxygen according to professional standards of practice and in accordance with physician's orders for 2 Residents (#22 and #20) and 2.) failed to maintain a continuous positive airway pressure (CPAP) face mask according to professional standards of practice in a way to prevent possible infections for 1 Resident (#17) out of a total of 19 sampled Residents.
  9. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) May 26, 2023
    Inspectors wroteBased on record review and interview, the facility failed to 1. accurately document a blood sugar vital sign and 2. a meal percentage for 1 Resident (#27) out of a total sample of 19 residents.

Fire safety inspections

10 fire safety citations on file: 8 on May 21, 2025, 2 on April 25, 2023.

Every fire safety citation10 citations
  1. F
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · May 21, 2025 · Corrected (the home has a date of correction)
  2. F
    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    K 222 · May 21, 2025 · Corrected (the home has a date of correction)
  3. F
    To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    K 761 · May 21, 2025 · Corrected (the home has a date of correction)
  4. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · May 21, 2025 · Corrected (the home has a date of correction)
  5. E
    Provide properly protected cooking facilities.
    K 324 · May 21, 2025 · Corrected (the home has a date of correction)
  6. E
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · May 21, 2025 · Corrected (the home has a date of correction)
  7. E
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · May 21, 2025 · Corrected (the home has a date of correction)
  8. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · May 21, 2025 · Corrected (the home has a date of correction)
  9. D
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · April 25, 2023 · Corrected (the home has a date of correction)
  10. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · April 25, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeMassachusettsUnited States
All nursing staff (RN, LPN and aides)3.583.863.86
Registered nurses0.420.650.69
All nursing staff on weekends3.403.483.42
Nurse aides2.49
Licensed practical nurses0.66
Nursing staff turnover (share who left in a year)42.6%38.2%45.8%
Registered nurse turnover57.1%42.6%42.9%
Administrators who left0

CMS expects 3.62 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.65 on weekdays and 3.40 on weekends, 7% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 25.1% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.64 in April to June 2025 to 3.58 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.580.423.653.40 25.1%0 of 9052
Oct to Dec 20253.460.323.543.24 19.3%1 of 9252
Jul to Sep 20253.580.373.713.24 19.6%0 of 9251
Apr to Jun 20253.640.493.763.34 19.5%0 of 9148
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Massachusetts, Jan to Mar 20263.790.613.943.415.0%0.4% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.

Official wage estimates for Massachusetts

JobMedianMiddle halfEmployed
Massachusetts, all employers
CNAs (nursing assistants)$22.44$21.32 to $23.9438,130
LPNs and LVNs$38.57$34.91 to $40.6613,210
Registered nurses$50.27$42.05 to $65.4488,200
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeMassachusettsUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
9.416.413.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
1.30.80.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
3.61.81.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
1.53.53.2
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
6.315.414.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
11.44.24.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
40.721.415.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
22.525.723.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
14.311.912.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.31.91.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.71.51.8

Owners and operators

Legal business name: BILLERICA HEALTHCARE SOLUTIONS LLC.

NameRoleTypeShareSince
Blake, MarkDirect ownership interestIndividual10/01/2018
Khan, AmirDirect ownership interestIndividual10/01/2018
Qureshi, TariqDirect ownership interestIndividual10/01/2018
Blake, MarkOperational/managerial controlIndividual10/01/2018
Khan, AmirOperational/managerial controlIndividual10/01/2018
Qureshi, TariqOperational/managerial controlIndividual10/01/2018
Blake, MarkAdp of the SNFIndividual10/01/2018
Khan, AmirAdp of the SNFIndividual10/01/2018
Qureshi, TariqAdp of the SNFIndividual10/01/2018

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 7 problems in this area, most recently on May 21, 2025: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
  2. When is the care plan meeting, and can family attend it?Inspectors cited 5 problems in this area, most recently on November 20, 2024: "Ensure services provided by the nursing facility meet professional standards of quality."
  3. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 3 problems in this area, most recently on November 20, 2024: "Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident."
  4. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 1 problem in this area, most recently on May 21, 2025: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.40 hours per resident per day, below the Massachusetts average of 3.48.

Other nursing homes nearby

Common questions

What is Baker-Katz Skilled Nursing and Rehabilitation Ctr's Medicare star rating?
CMS rates Baker-Katz Skilled Nursing and Rehabilitation Ctr 4 out of 5 stars overall, with 4 for health inspections, 3 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Baker-Katz Skilled Nursing and Rehabilitation Ctr get at its last inspection?
4 health deficiencies at the standard inspection on May 21, 2025. The Massachusetts average is 6.8.
Has Baker-Katz Skilled Nursing and Rehabilitation Ctr been fined?
CMS lists no fines in the last three years.
Does Baker-Katz Skilled Nursing and Rehabilitation Ctr accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Baker-Katz Skilled Nursing and Rehabilitation Ctr?
CMS lists 9 owners and managers. Legal business name: BILLERICA HEALTHCARE SOLUTIONS LLC.

Sources

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