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Canyon Oaks Nursing and Rehabilitation Center

22029 Saticoy Street, Canoga Park, CA 91303 · Los Angeles County · (818) 887-7050

185 certified beds, about 150 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 2005

Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
2 of 5
Staffing
4 of 5
Quality measures
5 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 555822 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on May 7, 2026, inspectors cited 14 health deficiencies (the California average is 15.6, the national average 9.2).

None of its 64 health citations since September 2023 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 4.25 hours per resident per day, against 4.52 across California and 3.86 nationally. Registered nurses accounted for 0.39 of those hours.

24.1% of nursing staff left within the year CMS measured (California average 36.7%).

CMS links it to Generations Healthcare, an affiliated group of 27 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 64 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
42D
21E
1F
Potential for minimal harm
0A
0B
0C
July 7, 2026Complaint inspection · 1 citation
  1. D
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    F628 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · deficient, provider has July 22, 2026
    Inspectors wroteBased on interview and record review the facility failed to ensure a safe and appropriate discharge for one of three sampled residents (Resident 1) by failing to ensure that only medications ordered by the physician for continued use after discharge were provided to Resident 1 upon discharge when on 6/16/2026 Resident 1 was discharged with a vial of Humulin Regular Insulin (medication used to assist with controlling blood sugars) that was not included on the physician-ordered discharge medication list. [...]
May 7, 2026Standard inspection · 14 citations
  1. F
    Dispose of garbage and refuse properly.
    F814 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, widespread · Corrected (the home has a date of correction) June 7, 2026
    Inspectors wroteBased on observations, interview, and record review, the facility failed to dispose garbage and refuse properly when the dumpster (a movable waste container designed to be brought and taken away by special collection vehicle, or to a bin that a specially designed garbage truck lifts) surroundings had sticky black spills. This failure had potential to attract birds, flies, insects, pests and possibly spread infection to 152 of 152 facility residents.
  2. E
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 7, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide an environment that was free from accident hazards for three of seven residents (173, 160, and Resident 2) investigated under the accident care area by failing to: a. Provide upper bed rail padding for a resident with a history of seizures (a sudden surge of abnormal electrical activity in the brain, leading to a range of symptoms like muscle spasms, loss of consciousness) to Resident 173. This deficient practice placed Resident 173 at an increased risk for injuries. b. Ensure that vitamin A&D ointment (a topical skin protectant and moisturizer) and unknown white paste in an unlabeled medicine cup was not left at the Resident 160's bedside. [...]
  3. E
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 7, 2026
    Inspectors wroteBased on observation, interview, and record review the facility failed to: 1. Administer a form of multiple vitamin (a medication used as a dietary supplement to provide essential vitamins, minerals, and other nutritional elements) to one (1) of six (6) observed residents (Resident 69) during medication administration task, as ordered by Resident 69's physician. 2. Replace one open used medication emergency kit ([ekit] - storage container for emergency use medications) within 72 hours of opening the kit on 4/27/2026, in one (1) of three (3) inspected medication carts (Medication Cart 1 Station 2.) 3. [...]
  4. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 7, 2026
    Inspectors wroteBased on observation, interview, and record review the facility failed to: a. Not store food items with medications in the medication refrigerator for one (1) of two (2) inspected medication rooms (Medication Room Station 4.) b. Label the Neosporin (over-the-counter triple antibiotic ointment used to prevent infections in minor cuts, scrapes, and burns) ointment and properly store the ointment for resident self-administration in accordance with the facility policy and procedure on Medication Labeling and Storage, for one (1) of one (1) sampled resident (Resident 160). [...]
  5. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 7, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure safe and sanitary food storage and food preparation practices in the kitchen when: 1. Oranges, tomatoes, broccolis and prepared juice were labeled with incorrect date. 2. Prepared juice was left stored in the refrigerator beyond the for-use date. 3. Surfaces of the cutting boards were scratched and had gouges along the edges. 4. Temperatures of food items on the tray line (a system of food serving in which a tray is moved along an assembly line to ensure a resident gets their prescribed diet) were not obtained in accordance with the facility policy and procedure on Meal Service, by failing to ensure: a. [NAME] 1 obtained the temperature of all food on the tray line. b. Dietary Aide 1 (DA 1) recorded the temperature of all food items on the breakfast/lunch Food Temperature monitoring log. [...]
  6. E
    Have a policy regarding use and storage of foods brought to residents by family and other visitors.
    F813 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) June 7, 2026
    Inspectors wroteBased on observation, interview, and record review the facility failed to provide a safe storage (refrigerator) designated for residents' food coming from outside sources. This failure had the potential to result in consumption of food that is unsafe and cause foodborne illness in residents who receive food from outside sources.
  7. D
    Allow residents to self-administer drugs if determined clinically appropriate.
    F554 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 7, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility's interdisciplinary team (IDT - a coordinated group of experts from several fields who work together) failed to ensure a resident's self-administration of medication was appropriate and safe for one of one sampled resident (Resident 160) by failing to conduct the Self-Administration Safety Screen for Resident 160, who was self-administering a medication. This deficient practice placed resident at increased risk for negative outcome from potential improper use of medication, inappropriate treatment and medication mismanagement.
  8. D
    Reasonably accommodate the needs and preferences of each resident.
    F558 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 7, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure that a call light (a device used by a patient to signal his or her need for assistance from a professional staff) was within reach for two of seven sampled residents (Resident 60, Resident 144) investigated under the environment task. This deficient practice had the potential to result in Resident 60 and Resident 144 not being able to call for facility staff assistance and delay in the provision of necessary care and services which could negatively affect the residents' comfort and well-being.
  9. D
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 7, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure one out of four sampled resident rooms (Resident 105 and 174's shared room) was within a comfortable temperature range of 71 degrees Fahrenheit ( F) to 81 F. This deficient practice placed Residents 105 and 174 at risk for being uncomfortable due to the low temperature in the facility.
  10. D
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    F678 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 7, 2026
    Inspectors wroteBased on interview and record review, the facility failed to ensure a Licensed Vocational Nurse (LVN 5) maintained a current CPR (cardio-pulmonary resuscitation - an emergency, life-saving technique performed when someone's breathing or heartbeat has stopped) certification from a CPR provider whose training includes a hands-on session in accordance with accepted national standards for one of five staff members investigated in the staffing facility task. The deficient practice had the potential for staff to perform substandard life-saving measures to residents which could result in negative outcomes including death.
  11. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 7, 2026
    Inspectors wroteBased on observation, interview, and record review the facility failed to ensure residents received care consistent with professional standards of practice to prevent pressure injuries (PI/PU injuries to the skin and underlying tissue resulting from prolonged pressure) by failing to ensure the bilateral heel protectors were on and the heels were floated (when the lower leg is elevated with a pillow, leaving the heel floating to air) according to the doctors order for one of three sampled residents (Resident 7) investigated under pressure injuries. This deficient practice had the potential for the worsening of or the development of PI/Pus in Resident 7.
  12. D
    Provide for the safe, appropriate administration of IV fluids for a resident when needed.
    F694 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 7, 2026
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure the intravenous (IV - into the vein) insertion site (site on the body where IV is inserted through the skin) and the label indicating the date of insertion were visible and not covered with white tape for one of one sampled resident (Resident 172). This deficient practice had the potential to delay the identification of complications, including pain/redness, and infection at the IV insertion site.
  13. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 7, 2026
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure a resident's hand-held nebulizer (a device that turns liquid medicine into mist you breathe in) and tubing was dated for one of one sampled resident (Resident 172) investigated under respiratory care area. This deficient practice had the potential to result in contamination of the resident's care equipment and risk of transmission of bacteria that can lead to infection.
  14. D
    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
    F700 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 7, 2026
    Inspectors wroteBased on observation, interview, and record review the facility failed to maintain an environment free from accident hazards for one of seven residents (Resident 22) investigated for accidents when there was no informed consent obtained prior to the installation of left and right upper side rails (adjustable rigid plastic or metal bars attached to the bed that may be positioned in various locations on the bed; upper or lower, either or both sides). This deficient practice had the potential to result in adverse effects from the side rails including restriction of physical movement and entrapment (becoming caught between the rails and the mattress).
February 18, 2026Complaint inspection · 2 citations
  1. E
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) March 4, 2026
    Inspectors wroteBased on interview and record review, the facility failed to develop and implement a resident's comprehensive care plan (a document designed to facilitate communication among members of the care team that summarizes a resident's health conditions, specific care needs, and current treatments) addressing incontinence (the inability to control urination [the act of passing urine] or bowel movements) for three of five sampled residents (Resident 2, 3, and 4) when licensed nursing staff did not identify the type of bowel and bladder retraining program (a planned routine to help a resident regain or improve control of urination and bowel movements) to be implemented and failed to include specific approaches or interventions detailing how the B&B retraining program would be carried out based on the resident's assessment. [...]
  2. E
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) March 4, 2026
    Inspectors wroteBased on interview and record review, the facility failed to ensure three of five sampled residents (Resident 2, 3 , and 4) who were incontinent (having no or insufficient voluntary control) of bladder (a hollow, muscular organ that stores urine before it is expelled from the body) and bowel (the long tube that carries solid waste from the stomach out of the body) function, received the appropriate services and assistance to maintain or restore continence for by failing to implement its policy and procedures (P&P) on the assessment and management of urinary and fecal incontinence. This deficient practice had the potential to result in residents not receiving the necessary services and assistance to maintain or restore continence, which could lead to ongoing incontinence and negatively affect self-esteem and dignity.
August 25, 2025Complaint inspection · 3 citations
  1. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 9, 2025
    Inspectors wroteBased on interview and record review, the facility failed to ensure one of three sampled residents (Resident 1) received care and services in accordance with professional standards of practice by failing to administer Resident 1's insulin (hormone that regulate the amount of glucose [sugar] in the blood) as prescribed by the physician. This deficient practice resulted in the omission of insulin which could have resulted in a hyperglycemic (a condition where the blood sugar levels are abnormally high) episode. [...]
  2. D
    Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
    F803 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 9, 2025
    Inspectors wroteBased on observation, interview and record review, facility failed to ensure residents that are diabetic (DM-a disorder characterized by difficulty in blood sugar control and poor wound healing) were served sugar free gelatin and sugar free pudding for one of three sampled residents (Resident 1). This deficient practice had the potential for Resident 1 to experience hyperglycemic (occurs when glucose [sugar] levels in the blood become too high) episodes. [...]
  3. D
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 9, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to follow proper food handling practices by failing to ensure clear storage cups of gelatin were dated and labeled according to the facility's policy. This deficient practice had the potential to place 142 out of 148 residents who receive food from the facility's kitchen at risk for foodborne illnesses (refers to illness caused by the ingestion of contaminated food or beverages). During an observation of the facility's kitchen refrigerator on 8/25/2025 at 1:45 p.m., observed open food items not in its original packaging and placed in clear storage cups. Observed several clear storage cups labeled SF and several clear storage cups with no labels. [...]
August 8, 2025Complaint inspection · 1 citation
  1. E
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) September 25, 2025
    Inspectors wroteBased on observation, interview, and record review the facility failed to ensure two of three sampled residents Resident 2 and Resident 3) received care and services to promote wound healing by:1. Failing to ensure Resident 2's low air loss mattress (LAL - a specialty bed that alternates pressure to help heal and prevent pressure injuries [PI - an injury that breaks down the skin and underlying tissue when an area of skin is placed under pressure]) was properly set to the correct setting.2. Failing to ensure licensed nurses obtained clarification from the physician regarding Resident 2 and Resident 3's LAL mattress order. 3. Failing to ensure licensed nurses were knowledgeable on how to check for functionality of Resident 2 and Resident 3's LAL mattress. These failures had the potential to place the residents at risk of developing or worsening pressure ulcers. 1. [...]
July 25, 2025Complaint inspection · 3 citations
  1. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 15, 2025
    Inspectors wroteBased on observation, interview, and record review the facility failed to ensure that two of three sampled residents (Resident 3 and Resident 4) received the necessary treatment and services to promote healing and/or prevent pressure ulcer or injuries (PU/Is- injury to skin and underlying tissue resulting from prolonged pressure on the skin) when on 7/24/2025 staff placed multiple layers of linen over the residents' low air loss mattresses (LALM - a mattress composed of inflatable air cushions that is used to relieve pressure on body parts), compromising the effectiveness of the pressure-relieving support surfaces. This deficient practice placed the residents at increased risk of pressure ulcers/injuries worsening or developing further and delayed wound healing. 1. [...]
  2. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 15, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure a resident who was incontinent (having no or insufficient voluntary control) of bladder and bowel (B&B) function, received appropriate care and services for one of four sampled residents (Resident 1) by failing to implement its policy and procedures (P&P) on Perineal (the area of the body between the anus and the genitals) Care when Certified Nursing Assistant (CNA 3) used a soiled towel to wipe the perineal area and did not rinse the perineal area while providing perineal care. This deficient practice had the potential to result in urinary tract infection (UTI- an infection in any part of the urinary system), skin irritation, and unpleasant odor. [...]
  3. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 15, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to implement infection control practices by failing to ensure one of four sampled staff (Certified Nursing Assistant 3 [CNA 3]) performed hand hygiene (HH -cleaning hands by either washing with soap and water, or by using a hand sanitizing [removing germs] gel) after providing Resident 1's perineal (the area of the body between the anus and the genitals) care and before touching Resident 1's body to change the resident's clothing and position while in the bed. These deficient practices had the potential to result in the spread of infection placing residents, staff, and visitors at risk of being infected with germs. [...]
June 4, 2025Complaint inspection · 2 citations
  1. E
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    F605 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) July 2, 2025
    Inspectors wroteBased on interview and record review, the facility failed to ensure one of four sampled residents (Resident 1) was free from unnecessary psychotropic drugs (medications capable of affecting the mind, emotions, and behavior) by failing to evaluate and summarize Resident 1's behavioral symptoms from 1/1/2025 to 5/31/2025 for Seroquel (a medication used to treat mental health conditions such as schizophrenia [a mental disorder characterized by disruptions in thought processes, perceptions, emotional responsiveness, and social interactions] and bipolar disorder [a mental illness characterized by extreme shifts in mood, energy, and activity levels]). This deficient practice had the potential to result in Resident 1 receiving unnecessary psychotropic drugs potentially increasing Resident 1's risk of adverse reactions (undesired harmful effect resulting from a medication or other intervention).
  2. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 2, 2025
    Inspectors wroteBased on interview and record review, the facility failed to ensure complete and accurate documentation in the Medication Administration Record (MAR - a document used to track and record the administration of medications and treatments to a resident) for one of four sampled residents (Resident 1) by failing to document observed episodes of physical aggression on 5/21/2025. This deficient practice had the potential to result in inaccurate behavior information, inappropriate medication management, hinder evaluation of treatment effectiveness, and negatively impact the resident.
February 27, 2025Standard inspection · 23 citations
  1. E
    Reasonably accommodate the needs and preferences of each resident.
    F558 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 20, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to: 1. Ensure residents are provided with a call light (a device used by a patient to signal his or her need for assistance from a professional staff) that the resident can use and within the resident's reach for two of three (Resident 34 and Resident 395) sampled residents reviewed under the environment task. 2. Ensure that a call light was answered by any staff member walking by the room for 1 of three sampled residents (Resident 134) reviewed in environment task. These deficient practices had the potential to result in the residents unable to call health care workers for assistance and delay in the provision of necessary care and services that can negatively affect resident's comfort and well-being.
  2. E
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 20, 2025
    Inspectors wrote2. During a review of Resident 27's admission Record, the admission Record indicated that the facility originally admitted the resident on 12/17/2024, and readmitted on [DATE], with diagnoses including acute respiratory failure (a condition in which your blood doesn't have enough oxygen causing shortness of breath and difficulty breathing, often caused by a disease or injury), type 2 diabetes (a long-term medical condition in which the body does not use insulin [a hormone that lowers the level of sugar in the blood] properly), and atrial fibrillation (a heart condition that causes an irregular and often abnormally fast heart rate). [...]
  3. E
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 20, 2025
    Inspectors wroteBased on interview and record review the facility failed to ensure residents receive treatment and care in accordance with professional standards of practice by failing to rotate (a method to ensure repeated injections are not administered in the same area) subcutaneous (beneath the skin) insulin (a hormone that lowers the level of glucose [a type of sugar] in the blood) injection sites to two of two sampled residents (Resident 76 and Resident 111) reviewed under the insulin care area. The deficient practice had the potential for adverse effect (unwanted, unintended result) of same site subcutaneous administration of insulin such as lipodystrophy (abnormal distribution of fat), bruising and pain.
  4. E
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 20, 2025
    Inspectors wroteBased on observation, interview, and record review the facility failed to: 1. Replace one open used medication emergency kit ([ekit]-storage container for emergency use medications) within 72 hours of opening the kit on 2/13/2025, in one (1) of two (2) inspected medication rooms (Medication Room Station 2.) 2. Account for one (1) dose of Controlled Medication (also known as Controlled Drug and Controlled Substance [CM, CD, CS]- medications which have a potential for abuse and may also lead to physical or psychological dependence) for Resident 25 in one (1) of four (4) inspected medication carts (Station 2 Medication Cart 1.) 3. [...]
  5. E
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 20, 2025
    Inspectors wroteBased on interview and record review, the facility failed to ensure that resident's drug regimen was free from unnecessary medications (any medication in excessive dose, excessive duration, without adequate monitoring) by failing to discontinue an antipsychotic [drug that affects brain activities associated with mental processes and behavior] medication for one (1) of one (1) sampled residents (Resident 76) reviewed for unnecessary medication care area. As a result, Resident 76 continued to receive aripiprazole (an antipsychotic medication used for schizophrenia [a mental disorder involving thought, emotion and behavior,]) between 1/24/2025 and 2/18/2025 without documentation indicating to do so. [...]
  6. E
    Ensure medication error rates are not 5 percent or greater.
    F759 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 20, 2025
    Inspectors wroteBased on observation, interview and record review, the facility failed to ensure that medication error rate was less than five percent (%). Six medication errors out of 25 total opportunities contributed to an overall medication error rate of 24% for one of four residents (Resident 95) observed during medication administration. Resident 95 received six medications in a form that was not ordered by Resident 95's physician. The deficient practice of medication administration without the physician's orders increased the risk for Resident 95 to experience medication adverse reactions (unwanted, uncomfortable, or dangerous effects that a medication may have) and potential complications.
  7. E
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 20, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure residents were free of any significant medication errors (means the observed or identified preparation or administration of medications or biologicals which is not in accordance with the prescriber ' s order, manufacturer ' s specifications, and accepted professional standards) by: 1. Failing to rotate (a method to ensure repeated injections are not administered in the same area) subcutaneous (beneath the skin) insulin (a medication that regulates sugar in the blood) injections sites to two of two sampled residents (Residents 76 and 111) reviewed under the insulin care area. The deficient practice had the potential for adverse effect (unwanted, unintended result) of same site subcutaneous administration of insulin such as lipodystrophy (abnormal distribution of fat), bruising and pain. 2. a. [...]
  8. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 20, 2025
    Inspectors wroteBased on observation, interview, and record review the facility failed to: 1. Label one (1) Forteo (a medication used for osteoporosis [a condition in which bones become weak, brittle, making them prone to breakage) pen (an injection device containing the medication) for Resident 295 with an open date in accordance with the manufacturers' requirements in one (1) of two (2) inspected medication rooms (Medication Room Station 2). 2. [...]
  9. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 20, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure food items on the tray line (a system of food serving in which a tray is moved along an assembly line to ensure a resident gets their prescribed diet) provide a record of food temperatures when the Assistant Dietary Supervisor (ADS) failed to document the temperature all foods on the tray line. These failures had the potential to result in harmful bacteria growth and cross contamination (a transfer of harmful bacteria from one place to another or one object to another) that could lead to foodborne illness (illness caused by food contaminated with bacteria, viruses, and other toxins) in 143 medically compromised residents who received food from the kitchen.
  10. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 20, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to: 1. Ensure a leftover blueberry muffin from the previous day was removed from the resident`s bedside for one of one (Resident 96) sampled resident. This deficient practice had the potential to result in contamination of the blueberry muffin which could lead to foodborne illness (also called food poisoning, illness caused by eating contaminated food) if the blue berry muffin is ingested (consumed). 2. Follow their Oxygen Administration, policy and procedure by failing to label an oxygen tubing with the date and time of when it was last changed for one of two sampled residents (Resident 345) reviewed under oxygen. This deficient practice had the potential to place Resident 345 at increased risk of infection and cause complications associated with oxygen therapy. 3. [...]
  11. D
    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
    F578 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 20, 2025
    Inspectors wroteBased on interview, and record review, the facility failed to implement their policy and procedure for Advanced Directive (AD-a written instruction, recognized under State law, relating to the provision of health care when the individual is unable to make decisions for themselves) for one (1) of 13 sampled residents ( Resident 11) by not obtaining a copy of the resident`s Living Will (a document that specifies a residents preferences about measures that are used to prolong life when there is a terminal prognosis) and maintain it in the resident`s medical record. This deficient practice had the potential for the facility to not honor the resident's medical decisions regarding end-of-life treatment.
  12. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 20, 2025
    Inspectors wroteBased on interview, and record review, the facility: 1. Failed to notify the resident's representative when the resident's medication Gemtesa (medication for overactive bladder [an organ that holds urine]) was no longer covered by insurance and before it ran out on 2/11/2025, for one of five sampled residents (Resident 112) reviewed under unnecessary medications. This deficient practice had the potential to negatively affect Resident 112 and their representative's right to be informed of a change in their medication. 2. Failed to notify the resident's representative of a change of condition for one of one resident (Resident 27) reviewed under Notification of Change care area when Resident 27's family member (FM 2) was not notified when Resident 27 had a diagnosis of Methicillin- Resistant Staphylococcus aureus (MRSA- type of bacteria that is resistant to the antibiotic). [...]
  13. D
    Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
    F640 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 20, 2025
    Inspectors wroteBased on interview and record review, the facility failed to ensure the Minimum Data Set (MDS - a standardized assessment and screening tool) was transmitted timely to the Centers for Medicare and Medicaid Services (CMS) system for one (1) out of one (1) sampled residents (Resident 30). This deficient practice had the potential to result in delayed services to Resident 30.
  14. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 20, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to revise a resident's care plan to reflect the use of floor or landing mats (a cushioning pad placed by a resident's bed to absorb the force of a resident falling) for a resident who was at high risk for falls for one out of three sampled residents (Resident 1) investigated for accidents and hazards. This deficient practice had the potential to increase the resident's risk for injury in the event of a fall.
  15. D
    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
    F676 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 20, 2025
    Inspectors wroteBased on observation, interview and record review, the facility failed to provide appropriate treatment and services to maintain or improve the resident's ability to carry out the activities of daily living for one (Resident 48) of two residents investigated under vision and hearing by failing to ensure Resident 48's hearing aid was functioning to allow the resident to better hear and improve her ability to communicate. This deficient practice had the potential to prevent the resident from communicating with staff and had the potential for the delay of providing the resident the necessary care, treatment or services.
  16. D
    Provide activities to meet all resident's needs.
    F679 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 20, 2025
    Inspectors wroteBased on interview and record review, the facility failed to ensure one of three residents (Resident 98) reviewed under the Activities care area was provided activities according to his/her activity preferences. This deficient practice violated the resident`s right to have access and receive activity services important to the resident which had the potential to affect the resident`s sense of self-esteem and self-worth.
  17. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 20, 2025
    Inspectors wroteBased on interview and record review the facility failed to ensure the resident received care consistent with professional standards of practice to promote healing, prevent infection and prevent new pressure ulcers (injuries to the skin and underlying tissue resulting from prolonged pressure) from developing by failing to notify the physician prior to the treatment stop date that the treatment needed to continue, as the resident's pressure ulcer had not fully healed for one of one resident (Resident 98) reviewed under the Pressure Ulcer/Injury care area. This deficient practice had the potential for worsening of the pressure ulcer.
  18. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 20, 2025
    Inspectors wroteBased on observation, interview, and record review, the facility failed to: 1. Ensure a resident, who was assessed as unsafe to self-administer medications, was not left unattended with a Diclofenac Gel 1% (also known as Voltaren, a medication applied to the skin to reduce pain by reducing inflammation [swelling]) at the bedside one of one sampled resident (Resident 1). This deficient practice had the potential for other residents to enter the room and take the medication or for Resident 1 to apply too much of the medication too often. 2. Ensure a resident who was at high risk for falls had floor mats (a cushioning pad placed by a resident's bed to absorb the force of a resident falling) as ordered by the physician for one out of three sampled residents (Resident 1) investigated for accidents and hazards.
  19. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 20, 2025
    Inspectors wroteBased on interview and record review the facility failed to ensure that residents who needed respiratory care (the health care discipline that specializes in the promotion of optimum cardiopulmonary function and health and wellness) were provided such care, consistent with professional standards of practice to one out of two sampled residents (Resident 136) by failing to administer oxygen (a colorless, odorless, and tasteless gas, that supports life) to Resident 136 as per the physician's order. These deficient practices had the potential to negatively impact Resident 136's respiratory well-being.
  20. D
    Provide safe, appropriate pain management for a resident who requires such services.
    F697 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 20, 2025
    Inspectors wroteBased on interview, and record reviews, the facility failed to follow their policy and procedure for pain assessment and management for one of one sampled resident (Resident 38) reviewed under pain by failing to: 1. Conduct pain assessments after Resident 38`s change of conditions (a deviation from a resident`s normal state of health that can be physical, mental, or behavioral) on 12/8/2024 and 2/13/2025. 2. Thoroughly complete Resident 38`s Pain Risk Evaluation form on 12/30/2024. 3. Monitor Resident 38 for presence of pain on 2/7/2025 and 2/23/2025. These deficient practices had the potential to negatively affect Resident 38`s psychosocial well-being and quality of life.
  21. D
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    F698 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 20, 2025
    Inspectors wroteBased on interview and record review the facility failed to complete the Hemodialysis (HD, the removing of waste and excess fluid to prevent build up in the body for residents who have loss of kidney [organs that remove waste products from the blood and produce urine] function) Communication Record with information including post dialysis assessment of the access site (locations on the body where a needle or catheter can be inserted to provide access to the bloodstream for hemodialysis treatment) and post dialysis vital signs for one of one resident (R108) investigated under the dialysis care area. This deficient practice placed the resident at risk for delayed detection of potential complications after dialysis treatment such as blood clot formation and bleeding which could lead to hemorrhage.
  22. D
    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
    F756 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 20, 2025
    Inspectors wroteBased on interview and record review, the facility failed to ensure the Consultant Pharmacist`s (CP) recommendation for 12/2024 Medication Regimen Review (MRR, a thorough evaluation of the medication regimen of a resident, with the goal of promoting positive outcomes and minimizing adverse consequences and potential risks associated with medication) to give Ferrous Sulfate (iron supplement) was discussed with the physician and acted upon for one of eight (Resident 48) sampled residents. This deficient practice has placed the resident at an increased risk for untreated anemia (a condition in which the blood doesn't have enough healthy red blood cells and hemoglobin, a protein found in red blood cells, to carry oxygen all through the body) which could result to complications such as fatigue, weakness, and shortness of breath.
  23. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 20, 2025
    Inspectors wroteBased on observation, interview, and record review the facility failed to maintain electronic medical administration records (EMAR) in accordance with accepted professional standards and practices by failing to ensure all licensed nurses charted accurately the administration of the medication Gemtesa (medication for overactive bladder [an organ that holds urine]) from 2/11/2025 to 2/19/2025 to one of three sampled residents (Resident 112) reviewed during the unnecessary medication task This deficient practice resulted in inaccurate documentation in Resident 112's medical record.
July 18, 2024Complaint inspection · 1 citation
  1. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 6, 2024
    Inspectors wroteBased on interview and record review, the facility failed to develop a person-centered care plan (a document designed to facilitate communication among members of the care team that the summarizes a resident ' s health conditions, specific care needs, and current treatments) for one of three sampled residents (Resident 1) to address Resident 1 ' s gastrointestinal atony (inability of the stomach to contract normally, causing a delay in the movement of food out of the stomach). This deficient practice had the potential to result in a delay or lack of delivery of care and services and placed Resident 1 at risk for hospitalization.
June 20, 2024Complaint inspection · 1 citation
  1. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 28, 2024
    Inspectors wroteBased on interview and record review, the facility failed to implement its policy and procedures (P&P) for ensuring the reporting of a reasonable suspicion of a crime in accordance with Section 1150B of the Act by failing to report the initial report of the physical abuse allegation was made within two (2) hours of the incident for one of five sampled residents (Resident 1). This deficient practice had the potential to result in delay of necessary actions to oversee the protection of the residents in the facility by the State Survey Agency (SSA).
April 18, 2024Complaint inspection · 2 citations
  1. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 26, 2024
    Inspectors wroteBased on interview and record review, the facility staff failed to notify the physician immediately of a change in condition (when there is a sudden change in a resident's health) for one of six sampled residents (Resident 1) when Resident 1 had an episode of elevated blood pressure (pressure of circulating blood against the walls of blood vessels, normal range less than 120/80 millimeters of mercury [mmHg - unit of measure]) result of 193/93 on 3/28/2024. This deficient practice had the potential to cause a delay of obtaining appropriate medical treatment and interventions for the resident which could have resulted in a negative impact to his overall physical well-being.
  2. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 26, 2024
    Inspectors wroteBased on interview and record review, the facility staff failed to re-check and monitor a change in condition (when there is a sudden change in a resident's health) for one of six sampled residents (Resident 1) when Resident 1 had an episode of elevated blood pressure (pressure of circulating blood against the walls of blood vessels, normal range less than 120/80 millimeters of mercury [mmHg - unit of measure]) result of 193/93 on 3/28/2024. This deficient practice placed Resident 1 at risk for further episodes of elevated blood pressure due to not receiving appropriate medical treatment and intervention immediately (with no delay).
March 8, 2024Standard inspection, Complaint inspection · 10 citations
  1. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 20, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure the proper storage, preparation, and distribution of food in accordance with professional standards for food service safety for 142 of 146 residents by failing to: 1. Ensure food items were labeled and dated. 2. Ensure food items were not stored and readily available to be served past the discard date. 3. Ensure temperatures were being monitored for two reach-in refrigerators. These deficient practices had the potential to place residents at increased risk of experiencing foodborne illness (an illness that comes from eating contaminated food or drinks).
  2. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 20, 2024
    Inspectors wrote1.b. A review of Resident 8's admission Record indicated the facility admitted the resident on 6/4/2011 and re-admitted on [DATE] with diagnoses that included acute (sudden) and chronic respiratory failure with hypoxia (a long-term condition in which the respiratory system is unable to adequately exchange oxygen to the body), acute and chronic respiratory failure with hypercapnia (respiratory failure with a buildup of carbon dioxide [waste product that your body gets rid of when you exhale] in the blood, and dependence on supplemental oxygen. A review of Resident 8's MDS dated [DATE], indicated Resident 8 was moderately impaired in cognition (the process of acquiring knowledge and understanding through thought, experience, and the senses) with skills required for daily decision making. [...]
  3. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 20, 2024
    Inspectors wroteBased on interview and record review, the facility failed to develop and or implement policies and procedures for ensuring the reporting of a reasonable suspicion of a crime in accordance with section 1150B of the Act by failing to report to the State Survey Agency (SSA) an allegation of verbal and financial abuse within two hours for one of three sampled residents (Resident 136). This deficient practice resulted in a delay of an onsite inspection by the SSA to ensure the safety of the other residents and had the potential to result in unidentified abuse.
  4. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 20, 2024
    Inspectors wroteBased on interview and record review, the facility failed to develop and implement a comprehensive care plan (a written document that summarizes a patient's needs, goals, and care) for one of two sampled residents (Resident 31) by failing to develop a comprehensive care plan for Resident 31's seizure (sudden, uncontrolled body movements and changes in behavior that occur because of abnormal electrical activity in the brain) precaution. This deficient practice had the potential to result in a negative impact on residents' health and safety, as well as the quality of care and services received.
  5. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 20, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure a resident who required assistance with nail trimming is provided care and services to maintain good personal hygiene for one of one sampled resident (Resident 45) investigated under activities of daily living (ADL- activities related to personal care). This deficient practice had the potential to result in a negative impact on the resident's self- esteem due to an unkempt appearance.
  6. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) March 20, 2024
    Inspectors wroteBased on observation, interview, and record review the facility failed to: 1. Ensure an inhaler (handheld device that delivers medication directly to your lungs) of albuterol budesonide (medication used to prevent and treat difficulty breathing) was not left at the bedside dresser for one of six sampled residents (Resident 81). 2. Ensure that facility staff monitored a resident's bed alarm (a device that alerts staff when a patient stands up or attempts to leave their bed) for placement and functionality for one (Resident 65) of four sampled residents. These deficient practices had the potential to place the resident at increased risk of sustaining a fall with injuries, and placed residents at risk for theft and loss of medication and increased risk for drug overdose and or medication errors.
  7. D
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    F698 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 20, 2024
    Inspectors wroteBased on interview and record review, the facility failed to complete a post-hemodialysis (HD, the removing of waste and excess fluid to prevent build up in the body for residents who have loss of kidney [organs that remove waste products from the blood and produce urine] function) assessment for one of two sampled residents (Resident 118) investigated addressing the dialysis care area. This deficient practice placed Resident 118 at risk for complications of dialysis such as redness at the catheter site (way to reach the blood for hemodialysis), edema (too much fluid trapped in the body's tissues), excessive bleeding, and a change in vital signs (clinical measurements that indicate the state of a patient's essential body functions).
  8. D
    Ensure each resident’s drug regimen must be free from unnecessary drugs.
    F757 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 20, 2024
    Inspectors wroteBased on interview, and record review, the facility failed to monitor a resident's lipid panel (a measure of cholesterol [a waxy, fat-like substance found in the blood] and other fats in the blood) who was on a hyperlipidemic medication (medication used to lower cholesterol) for one of five residents (Resident 12) investigated for unnecessary medications. This had the potential to place a resident at risk for having high cholesterol levels that are not controlled which can result in blocked arteries (blood vessels that transport blood away from the heart).
  9. D
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 20, 2024
    Inspectors wroteBased on interview and record review, the facility failed to ensure a resident was free from significant medication error by failing to administer two doses of ceftriaxone sodium (an antibiotic [treats bacterial infections]) as ordered by the physician for one of one sampled resident (Resident 31) investigated under Unnecessary Medications. This deficient practice placed the resident at risk for developing an antibiotic resistance to the bacteria and causing reinfection.
  10. D
    Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
    F800 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 20, 2024
    Inspectors wroteBased on observation, interview, and record review, the facility failed to provide residents with a nourishing, palatable, well-balanced diet to meet the daily nutritional needs by failing to ensure fortified (foods with nutrients added to them to increase the nutritional value) mashed potatoes were included on the lunch tray per the dietary order and as indicted on the lunch meal ticket for one of eight sampled residents (Resident 26) investigated under the Dining Task. This deficient practice had the potential to result in unwanted resident weight loss.
September 28, 2023Complaint inspection · 1 citation
  1. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 11, 2023
    Inspectors wroteBased on interview and record review, the facility failed to develop and or implement policies and procedures for ensuring the reporting of a reasonable suspicion of a crime in accordance with section 1150B of the Act by failing to report an alleged allegation of abuse on 8/27/2023 within two hours of being made aware of the allegation to the State Survey Agency (SSA) for one of three sampled residents (Resident 1). These deficient practices had the potential to result in unidentified abuse in the facility and failure to protect other residents from further abuse.

Fire safety inspections

17 fire safety citations on file: 2 on May 7, 2026, 3 on January 16, 2026, 4 on February 27, 2025, 8 on March 8, 2024.

Every fire safety citation17 citations
  1. E
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · May 7, 2026 · Corrected (the home has a date of correction)
  2. E
    Have properly installed electrical wiring and gas equipment.
    K 511 · May 7, 2026 · Corrected (the home has a date of correction)
  3. F
    Install emergency lighting that can last at least 1 1/2 hours.
    K 291 · January 16, 2026 · Corrected (the home has a date of correction)
  4. F
    Have properly located and lighted "Exit" signs.
    K 293 · January 16, 2026 · Corrected (the home has a date of correction)
  5. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · January 16, 2026 · Corrected (the home has a date of correction)
  6. F
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · February 27, 2025 · Corrected (the home has a date of correction)
  7. D
    Provide properly protected cooking facilities.
    K 324 · February 27, 2025 · Corrected (the home has a date of correction)
  8. D
    Install an approved automatic sprinkler system.
    K 351 · February 27, 2025 · Corrected (the home has a date of correction)
  9. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · February 27, 2025 · Corrected (the home has a date of correction)
  10. E
    Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
    K 223 · March 8, 2024 · Corrected (the home has a date of correction)
  11. E
    Install corridor and hallway doors that block smoke.
    K 363 · March 8, 2024 · Corrected (the home has a date of correction)
  12. E
    Ensure that testing and maintenance of electrical equipment is performed.
    K 921 · March 8, 2024 · Corrected (the home has a date of correction)
  13. D
    Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
    K 342 · March 8, 2024 · Corrected (the home has a date of correction)
  14. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · March 8, 2024 · Corrected (the home has a date of correction)
  15. D
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · March 8, 2024 · Corrected (the home has a date of correction)
  16. D
    Have proper medical gas storage and administration areas.
    K 923 · March 8, 2024 · Corrected (the home has a date of correction)
  17. C
    Implement emergency and standby power systems.
    E 41 · March 8, 2024 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeCaliforniaUnited States
All nursing staff (RN, LPN and aides)4.254.523.86
Registered nurses0.390.670.69
All nursing staff on weekends3.884.093.42
Nurse aides2.62
Licensed practical nurses1.25
Nursing staff turnover (share who left in a year)24.1%36.7%45.8%
Registered nurse turnover26.7%38.1%42.9%
Administrators who left0

CMS expects 3.67 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.40 on weekdays and 3.88 on weekends, 12% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.22 in April to June 2025 to 4.25 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20264.250.394.403.88 0.0%0 of 90150
Oct to Dec 20254.250.394.393.87 0.0%0 of 92147
Jul to Sep 20254.280.414.433.90 0.0%0 of 92143
Apr to Jun 20254.220.434.373.85 0.0%0 of 91147
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
California, Jan to Mar 20264.360.594.523.972.3%0.5% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeCaliforniaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
5.810.313.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.20.80.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.51.21.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
3.91.63.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
1.41.41.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
5.19.814.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
3.94.34.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
11.012.015.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
25.022.923.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
6.811.212.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
2.62.31.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
0.61.61.8

Owners and operators

Legal business name: GHC OF CANOGA PARK, LLC. CMS links this home to Generations Healthcare, a group of 27 nursing homes averaging 4 stars overall.

NameRoleTypeShareSince
Bmo Bank, N.a.5% or greater security interestOrganization09/20/2023
Mastrocola, LoisW-2 managing employeeIndividual09/20/2023
Mastrocola, LoisCorporate directorIndividual02/01/1998
Olds, ThomasCorporate directorIndividual02/01/1998
Mastrocola, LoisCorporate officerIndividual02/01/1998
Olds, ThomasCorporate officerIndividual02/01/1998

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 21 problems in this area, most recently on May 7, 2026: "Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents."
  2. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 11 problems in this area, most recently on May 7, 2026: "Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist."
  3. When is the care plan meeting, and can family attend it?Inspectors cited 9 problems in this area, most recently on February 18, 2026: "Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured."
  4. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 8 problems in this area, most recently on July 7, 2026: "Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.88 hours per resident per day, below the California average of 4.09.

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Common questions

What is Canyon Oaks Nursing and Rehabilitation Center's Medicare star rating?
CMS rates Canyon Oaks Nursing and Rehabilitation Center 3 out of 5 stars overall, with 2 for health inspections, 4 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Canyon Oaks Nursing and Rehabilitation Center get at its last inspection?
14 health deficiencies at the standard inspection on May 7, 2026. The California average is 15.6.
Has Canyon Oaks Nursing and Rehabilitation Center been fined?
CMS lists no fines in the last three years.
Does Canyon Oaks Nursing and Rehabilitation Center accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Canyon Oaks Nursing and Rehabilitation Center?
CMS lists 6 owners and managers, and links the home to Generations Healthcare. Legal business name: GHC OF CANOGA PARK, LLC.

Sources

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