Chelsea Rehabilitation and Healthcare Center
2715 Dogtown Road, Goochland, VA 23063 · Goochland County · (804) 556-4418
84 certified beds, about 81 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1991
CMS abuse icon: cited for abuse in a recent inspection Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
2 of 5
Staffing
2 of 5
Quality measures
5 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 495236 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on September 12, 2024, inspectors cited 10 health deficiencies (the Virginia average is 14.3, the national average 9.2).
Of 34 health citations since August 2021, 1 was rated as actual harm or immediate jeopardy to residents.
CMS lists 1 fine totaling $10,033 in the last three years; the largest was $10,033, and the latest is dated September 12, 2024.
Nurses and nurse aides worked 3.12 hours per resident per day, against 3.76 across Virginia and 3.86 nationally. Registered nurses accounted for 0.56 of those hours.
45.5% of nursing staff left within the year CMS measured (Virginia average 48.1%).
CMS links it to Marquis Health Services, an affiliated group of 90 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
1008/21
1012/22
109/23
1009/24
312/24
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 34 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
27D
3E
0F
Potential for minimal harm
0A
0B
3C
December 10, 2024Complaint inspection · 3 citations
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on staff interview, facility document review, and clinical record review, the facility staff failed to notify the provider of a resident's change in condition in a timely manner for one of seven residents in the survey sample, Resident #1.
- D Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Inspectors wroteBased on staff interview, facility document review, and clinical record review, the facility staff failed to develop an accurate baseline care plan for one of seven residents in the survey sample, Resident #1.
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on staff interview, facility document review, and clinical record review, the facility staff failed to respond to a resident's change in condition in a timely manner for one of seven residents in the survey sample, Resident #1.
September 12, 2024Standard inspection, Complaint inspection · 10 citations
- G Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on staff interview, facility document review and clinical record review, it was determined the facility staff failed to protect a resident from abuse by another resident, resulting in harm, a fractured wrist, for one of 32 residents in the survey sample, Residents #32 and #16.
- E Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on staff interview, facility document review, and clinical record review, the facility staff failed to follow professional standards of care for one of 32 residents in the survey sample, Resident #19.
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wrote2. For Resident #74, the facility staff failed to maintain dignity of the resident while doing a dressing change. Observation was made on 9/10/24 at 12:15 p.m. of LPN (licensed practical nurse) #2, the wound care nurse administering a treatment for Resident #74 on his buttock. The physician order dated, 8/22/24, documented, Right Buttock: Cleanse with wound cleanser, pat dry, apply silver alginate, border gauze, every day shift for wound care. LPN #2 performed the dressing change as ordered. At the end of the dressing change, LPN #2 took her black marker out of her pocket and wrote on the dressing after the dressing, border gauze, had been applied to the resident's buttock. An interview was conducted with LPN #2 on 9/10/24 at 3:53 p.m. The dressing change was discussed with LPN #2. [...]
- D Reasonably accommodate the needs and preferences of each resident.
Inspectors wroteBased on observation, resident interview, staff interview, and facility document review, the facility staff failed to accommodate a resident's needs for one of 32 residents in the survey sample, Resident #72.
- D Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Inspectors wroteBased on staff interview, clinical record review and facility document review, it was determined that the facility staff failed to evidence that written notification of a hospital transfer was provided to the resident representative for one of 32 residents in the survey sample; Resident #28.
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observation, staff interview, and clinical record review, the facility staff failed to implement a resident's comprehensive care plan for one of 32 residents in the survey sample, Resident #72.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on observation, resident interview, clinical record review, staff interview and facility document review it was determined that the facility staff failed to provide ADL (activities of daily living) care to a dependent resident for one of 32 residents in the survey sample, Resident #2.
- D Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Inspectors wroteBased on observation, staff interview, facility document review, and clinical record review, the facility staff failed to provide care and services for an indwelling urinary catheter for one of 32 residents in the survey sample, Resident #72.
- D Provide safe, appropriate pain management for a resident who requires such services.
Inspectors wroteBased on staff interview, facility document review and clinical record review, it was determined the facility staff failed to maintain a complete pain management program for one of 32 residents in the survey sample, Resident #32.
- D Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Inspectors wroteBased on staff interview, facility document review and clinical record review, it was determined the facility staff failed to receive the pharmacy recommendations, after the pharmacist completed the medication regimen review, for two of 32 residents in the survey sample, Residents #37 and #76.
September 28, 2023Complaint inspection · 1 citation
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on resident interview, staff interview, facility document review and clinical record review, it was determined the facility staff failed to maintain a complete and accurate clinical record for two of four residents in the survey sample, Residents #2 and #3.
December 13, 2022Standard inspection · 10 citations
- E Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on staff interview, facility document review and clinical record review, it was determined the facility staff failed to review and revise the comprehensive care plans for three of 33 residents in the survey sample, Residents #11 (R11), #29 (R29), #30 (R30).
- E Employ staff that are licensed, certified, or registered in accordance with state laws.
Inspectors wroteBased on staff interview, facility document review and employee record review, it was determined that the facility staff failed to evidence maintenance of required certification for four of five CNA (certified nursing assistants), CNA #1, CNA #2, CNA #3 and CNA #4
- D Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Inspectors wroteBased on staff interview and clinical record review, it was determined that the facility staff failed to provide notice of Medicare non-coverage for two of three residents identified during the beneficiary protection notification resident reviews, Resident #6 and Resident #320.
- D Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Inspectors wroteBased on staff interview, facility document review and clinical record review, it was determined the facility staff failed to prevent verbal abuse for two of 33 residents in the survey sample, Residents # 30 (R30) and Resident #119 (R119).
- D Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Inspectors wroteBased on staff interview, facility document review, clinical record review and in the course of a complaint investigation, the facility staff failed to implement a facility-initiated discharge requirement for one of 33 residents in the survey sample, Resident #218.
- D Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Inspectors wroteBased on staff interview, facility document review, clinical record review and in the course of a complaint investigation, the facility staff failed to provide a discharge notice containing all required contents for one of 33 residents in the survey sample, Resident #218.
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on staff interview, facility document review and clinical record review, it was determined the facility staff failed to maintain a complete and accurate MDS (minimum data set) assessment, for two of 33 residents in the survey sample, Resident #29 (R29) and #30 (R30).
- D Provide safe, appropriate dialysis care/services for a resident who requires such services.
Inspectors wroteBased on staff interview, facility document review and clinical record review, the facility staff failed to provide dialysis care and services for one of 33 residents in the survey sample, Resident #1.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on staff interview, facility document review and clinical record review, it was determined the facility staff failed to maintain and complete and accurate clinical record for one of 33 residents in the survey sample, Resident #15 (R15).
- C Post nurse staffing information every day.
Inspectors wroteBased on staff interview, clinical record review and facility document review, it was determined the facility staff failed to post daily staffing for one of three days reviewed.
August 17, 2021Standard inspection · 10 citations
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation, staff interview, and clinical record review, it was determined that the facility staff failed to provide care in a manner to promote dignity for one of 28 residents in the survey sample, Resident #26. During breakfast on 8/17/21, CNA [certified nursing assistant] #2 was observed standing over Resident #26 while she fed the resident breakfast.
- D Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observation, resident interview, staff interview, and clinical record review, it was determined the facility staff failed to provide a clean, comfortable, homelike environment for one of 28 residents in the survey sample, Resident #45. Observations on 8/15/21 and 8/16/21, revealed Resident #45 lying in bed covered with a blanket that had multiple black smudges along the top and side edges.
- D Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Inspectors wroteBased on staff interview, facility document review, and clinical record review, it was determined that the facility staff failed to provide all required documentation to the receiving facility upon a hospital transfer for one of 28 residents in the survey sample, Resident #33. The facility staff failed to evidence that the comprehensive care plan goals were provided to the receiving facility upon Resident #33's transfer to the hospital on 6/15/21.
- D Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Inspectors wroteBased on staff interview, clinical record review, and facility document review, it was determined that the facility staff failed to provide written notification of a hospital transfer to the resident and/or resident representative for one of 28 residents in the survey sample, Resident #33. The facility staff failed to evidence that a written notification was provided to the resident or the resident representative upon a hospital transfer on 6/15/21 for Resident #33
- D Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observation, staff interviews, clinical record reviews and facility document review it was determined that the facility staff failed to implement the comprehensive care plan for fall prevention interventions for two of 28 residents in the survey sample, Resident's #12 and #43. The facility staff failed to implement the comprehensive care plan interventions for Resident #12 and Resident #43 to have fall mats.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on observation, resident interview, staff interview, clinical record review, and facility document review, it was determined that the facility staff failed to review and revise the comprehensive care plan for three of 28 residents in the survey sample; Residents #25, #45, and #12.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observation, staff interviews, clinical record reviews and facility document review it was determined that the facility staff failed to implement assistive devices to ensure an environment free of accident and hazards for two of 28 residents in the survey sample, Resident's #12 and #43. The facility staff failed to implement the fall safety intervention of falls mats per the comprehensive care plan and physician orders to prevent accidents for Resident #12 and Resident #43.
- D Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Inspectors wroteBased on observation, resident interview, facility document review, and clinical record review, it was determined the facility failed to evidence safety inspection for side rails for one of 28 residents in the survey sample, Resident #45. The facility staff failed to evidence an inspection of Resident #45's bed for safety for the use of side rails.
- C Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Inspectors wroteBased on observation, staff interview, and facility document review, it was determined that the facility staff failed to ensure 8 consecutive hours of RN (Registered Nurse) coverage on 7/31/21 and 8/1/21.
- C Post nurse staffing information every day.
Inspectors wroteBased on observation, staff interview, and facility document review, it was determined that the facility staff failed to post the nurse staffing posting prior to each shift on 8/14/21 and 8/15/21; and failed to post daily staffing that was complete and accurate on 7/31/21 and 8/1/21.
Fire safety inspections
11 fire safety citations on file: 1 on September 12, 2024, 8 on December 13, 2022, 2 on August 17, 2021.
Every fire safety citation11 citations
- D Install emergency lighting that can last at least 1 1/2 hours.
- F Inspect, test, and maintain automatic sprinkler systems.
- F To conduct inspection, testing and maintenance of fire doors by qualified individuals.
- E Have approved installation, maintenance and testing program for fire alarm systems.
- E Have properly installed electrical wiring and gas equipment.
- D Have properly located and lighted "Exit" signs.
- D Properly select, install, inspect, or maintain portable fire extinguishes.
- D Install corridor and hallway doors that block smoke.
- D Provide a written emergency evacuation plan.
- D Have properly sized and located compartments to protect residents from smoke.
- D Have proper power supply for life support equipment.
Fines and payment denials
| Date | Penalty | Amount or length |
|---|---|---|
| September 12, 2024 | Fine | $10,033 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Virginia | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.12 | 3.76 | 3.86 |
| Registered nurses | 0.56 | 0.69 | 0.69 |
| All nursing staff on weekends | 2.80 | 3.29 | 3.42 |
| Nurse aides | 1.77 | ||
| Licensed practical nurses | 0.79 | ||
| Nursing staff turnover (share who left in a year) | 45.5% | 48.1% | 45.8% |
| Registered nurse turnover | 16.7% | 48.2% | 42.9% |
| Administrators who left | 0 |
CMS expects 5.17 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.25 on weekdays and 2.80 on weekends, 14% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.6% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 2.94 in April to June 2025 to 3.12 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.12 | 0.56 | 3.25 | 2.80 | 0.6% | 0 of 90 | 81 |
| Oct to Dec 2025 | 3.18 | 0.63 | 3.33 | 2.79 | 2.7% | 0 of 92 | 78 |
| Jul to Sep 2025 | 3.23 | 0.56 | 3.39 | 2.82 | 0.1% | 0 of 92 | 76 |
| Apr to Jun 2025 | 2.94 | 0.52 | 3.06 | 2.65 | 0.4% | 0 of 91 | 78 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Virginia, Jan to Mar 2026 | 3.58 | 0.56 | 3.76 | 3.12 | 5.7% | 0.2% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Virginia | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 2.7 | 14.8 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.4 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 2.3 | 1.6 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 1.9 | 3.6 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 2.4 | 1.3 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 0.8 | 15.6 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 2.3 | 4.7 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 10.4 | 14.2 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 19.5 | 22.3 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 14.8 | 11.5 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.9 | 1.5 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.4 | 1.5 | 1.8 |
Owners and operators
Legal business name: CHELSEA OPERATOR LLC. CMS links this home to Marquis Health Services, a group of 90 nursing homes averaging 3.1 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| M&t Bank Corporation | 5% or greater mortgage interest | Organization | 12/01/2022 | |
| M&t Bank Corporation | 5% or greater security interest | Organization | 12/01/2022 | |
| Benson, Jalicia | Managing control - governing body | Individual | 12/01/2022 | |
| Harman, Dina | Managing control - governing body | Individual | 12/01/2022 | |
| Law, Joseph | Managing control - governing body | Individual | 12/01/2022 | |
| Viroja, Yogesh | Managing control - governing body | Individual | 12/01/2022 | |
| Benson, Jalicia | Corporate director | Individual | 12/01/2022 | |
| Posen, Mindee | Corporate officer | Individual | 12/01/2022 | |
| Healthcare Services Group Inc | Operational/managerial control | Organization | 12/01/2022 | |
| Marquis Limited LLC | Operational/managerial control | Organization | 12/01/2022 | |
| Reliant Pro Rehab LLC | Operational/managerial control | Organization | 12/01/2022 | |
| Benson, Jalicia | Operational/managerial control | Individual | 12/01/2022 | |
| Hellams, Ralph | Operational/managerial control | Individual | 12/01/2022 | |
| Flagler, Osher | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 03/07/2025 | |
| Kahanow, Aviva | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 03/11/2025 | |
| Levovitz, Tzvi | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 03/11/2025 | |
| Rokeach, Fraide | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 03/10/2025 | |
| Rokowsky, Yitzchok | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 03/11/2025 | |
| Chelsea Property LLC | Adp of the SNF | Organization | 12/01/2022 | |
| Healthcare Services Group Inc | Adp of the SNF | Organization | 03/11/2025 | |
| Marquis Limited LLC | Adp of the SNF | Organization | 03/04/2025 | |
| Nfr 2020 Irrv Tr | Adp of the SNF | Organization | 12/01/2022 | |
| Quinto Nexgen LLC | Adp of the SNF | Organization | 12/01/2022 | |
| Reliant Pro Rehab LLC | Adp of the SNF | Organization | 03/06/2025 | |
| Rsbrmk Holdings LLC | Adp of the SNF | Organization | 12/01/2022 | |
| Sk Nexgen Tr | Adp of the SNF | Organization | 12/01/2022 | |
| Tryko Nexgen Holdings LLC | Adp of the SNF | Organization | 12/01/2022 | |
| Uak 2020 Irrv Tr | Adp of the SNF | Organization | 12/01/2022 | |
| Ukr Nexgen LLC | Adp of the SNF | Organization | 12/01/2022 | |
| Yk Nexgen Tr | Adp of the SNF | Organization | 12/01/2022 | |
| Yr Nexgen Tr | Adp of the SNF | Organization | 12/01/2022 | |
| Benson, Jalicia | Adp of the SNF | Individual | 12/01/2022 | |
| Harman, Dina | Adp of the SNF | Individual | 12/01/2022 | |
| Hellams, Ralph | Adp of the SNF | Individual | 11/01/2022 | |
| Law, Joseph | Adp of the SNF | Individual | 12/01/2022 | |
| Posen, Mindee | Adp of the SNF | Individual | 12/01/2022 | |
| Viroja, Yogesh | Adp of the SNF | Individual | 12/01/2022 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 11 problems in this area, most recently on December 10, 2024: "Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident."
- When is the care plan meeting, and can family attend it?Inspectors cited 9 problems in this area, most recently on December 10, 2024: "Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted"
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 6 problems in this area, most recently on December 10, 2024: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
- How many nurses and aides work each shift, nights and weekends included?Inspectors cited 3 problems in this area, most recently on December 13, 2022: "Post nurse staffing information every day."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.80 hours per resident per day, below the Virginia average of 3.29.
Other nursing homes nearby
- Oakhurst Health & Rehabilitation Fork Union, 15.7 mi · 1 of 5 stars · 65 citations
- Our Lady of Hope Health Center Richmond, 17.2 mi · 3 of 5 stars · 26 citations
- Canterbury Rehabilitation and Healthcare Center Richmond, 18.3 mi · 1 of 5 stars · 135 citations
- Shalom Gardens Health & Rehabilitation Richmond, 18.8 mi · 1 of 5 stars · 49 citations
- Lakewood Manor Richmond, 18.8 mi · 3 of 5 stars · 22 citations
- Louisa Health & Rehabilitation Center Louisa, 19.6 mi · 3 of 5 stars · 22 citations
- Cedarfield Pinnacle Living Richmond, 20.4 mi · not rated · 0 citations
- The Laurels of University Park Richmond, 21.1 mi · 2 of 5 stars · 65 citations
Virginia contacts for a concern about a nursing home
These are the official offices in Virginia. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Virginia Department of Health, Office of Licensure and Certification, Division of Long-Term Care Services, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Virginia Office of the State Long-Term Care Ombudsman, 800-552-5019. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: VDH Nursing Home and ICF/IID Inspections and Surveys, where Virginia publishes its own records on licensed homes.
Common questions
- What is Chelsea Rehabilitation and Healthcare Center's Medicare star rating?
- CMS rates Chelsea Rehabilitation and Healthcare Center 3 out of 5 stars overall, with 2 for health inspections, 2 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Chelsea Rehabilitation and Healthcare Center get at its last inspection?
- 10 health deficiencies at the standard inspection on September 12, 2024. The Virginia average is 14.3.
- Has Chelsea Rehabilitation and Healthcare Center been fined?
- Yes. CMS lists 1 fine totaling $10,033 in the last three years.
- Does Chelsea Rehabilitation and Healthcare Center accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Chelsea Rehabilitation and Healthcare Center?
- CMS lists 37 owners and managers, and links the home to Marquis Health Services. Legal business name: CHELSEA OPERATOR LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.