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Shalom Gardens Health & Rehabilitation

1600 John Rolfe Parkway, Richmond, VA 23233 · Henrico County · (804) 750-2183

101 certified beds, about 98 residents a day · For profit - Corporation · Medicare and Medicaid since 1995

Last standard inspection more than 2 years ago Certified for Medicaid Certified for Medicare
Overall
1 of 5
Health inspections
2 of 5
Staffing
1 of 5
Quality measures
3 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 495291 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on June 28, 2024, inspectors cited 5 health deficiencies (the Virginia average is 14.3, the national average 9.2).

Of 49 health citations since March 2019, 3 were rated as actual harm or immediate jeopardy to residents (2 immediate jeopardy).

CMS lists 2 fines totaling $39,555 in the last three years; the largest was $27,378, and the latest is dated May 6, 2026.

Nurses and nurse aides worked 3.72 hours per resident per day, against 3.76 across Virginia and 3.86 nationally. Registered nurses accounted for 0.56 of those hours.

65.8% of nursing staff left within the year CMS measured (Virginia average 48.1%).

CMS links it to Hill Valley Healthcare, an affiliated group of 43 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 49 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
2J
0K
0L
Actual harm
1G
0H
0I
Potential for more than minimal harm
36D
10E
0F
Potential for minimal harm
0A
0B
0C
May 6, 2026Complaint inspection · 8 citations
  1. J
    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
    F678 · Quality of Life and Care · Immediate jeopardy to resident health or safety, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 3, 2026
    Inspectors wroteBased on staff interview, facility document review and clinical record review, the facility staff failed to provide basic life support measures to include initiation of cardiopulmonary resuscitation (CPR) in accordance with the resident's wishes/advance directives for one of twenty-four residents in the survey sample (Resident #1). Resident #1, with physician orders for a full code status requiring CPR in case of cardiac/respiratory arrest, had no immediate assessment, basic life saving measures, or CPR efforts initiated, when the resident was found unresponsive and without pulse/respirations, resulting in the resident being pronounced deceased . This failure resulted in the identification of immediate jeopardy and substandard quality of care.
  2. J
    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
    F725 · Nursing and Physician Services · Immediate jeopardy to resident health or safety, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 3, 2026
    Inspectors wroteBased on staff interview, facility document review and clinical record review, the facility staff failed to provide sufficient nursing staff for assessment/monitoring of one of twenty-four residents in the survey sample (Resident #1). With no nurse assigned, Resident #1 had no assessment or administration of medications/treatments on the morning [DATE]. Resident #1 was found unresponsive on [DATE] at 12:30 p.m. without pulse or respirations and was pronounced deceased without initiation of required CPR (cardio-pulmonary resuscitation). This resulted in the identification of immediate jeopardy.
  3. E
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · deficient, provider has June 3, 2026
    Inspectors wroteBased on clinical record reviews, observations, staff interviews, and facility documentation the facility staff failed to review and revise the comprehensive person centered care plans for three residents, Resident #15 (R15), Resident # 23 (R23), and Resident #24 (R24) out of a survey sample of 24 residents.
  4. E
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · deficient, provider has June 3, 2026
    Inspectors wroteBased on staff interview, facility document review and clinical record review, the facility staff failed to follow physician orders for medications/treatments for one of twenty-four residents in the sample (Resident #1) and failed to document ongoing assessments of a wound for one of twenty-four residents in the sample (Resident #3).
  5. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 3, 2026
    Inspectors wroteBased on staff interviews, clinical record review, and facility documentations the facility staff failed to notify the responsible party about a fall for one resident, Resident #23 (R23) out of a survey sample of 24 residents.
  6. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · deficient, provider has
    Inspectors wroteBased on staff interviews, clinical record reviews, and facility documentation the facility staff failed to assess the resident following a reported fall for one resident, Resident #23 out of a survey sample of 24 residents.
  7. D
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · no revisit needed
    Inspectors wroteBased on interview, clinical record review and facility documentation the facility staff failed to ensure that residents were free from significant medication errors for one resident (Resident 104-R104) in a survey sample of seven residents.
  8. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 3, 2026
    Inspectors wroteBased on observations, staff interviews, and facility documentation the facility staff failed to ensure medications were securely stored, as evidenced by and unattended and unlocked medication cart on one unit, (Unit One) out of four units.
November 5, 2024Complaint inspection · 1 citation
  1. G
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 13, 2024
    Inspectors wroteBased on observations, medical records review, and staff interviews, the facility failed to ensure one of five residents (Resident #3) received emergency treatment and care in accordance with professional standards of practice.
June 28, 2024Standard inspection, Complaint inspection · 5 citations
  1. E
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) August 1, 2024
    Inspectors wroteBased on observation, resident interview, staff interview, clinical record review, and review of facility documents, the facility's staff failed to follow physician orders for 3 of 28 residents (#293, #2 and #30) in the survey sample
  2. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 1, 2024
    Inspectors wroteBased on observation, resident interview, facility staff interview, clinical record review, and facility documentation review, the facility staff failed to provide the necessary services to maintain personal hygiene for one resident (Residents # 43) in a survey sample of 28 residents.
  3. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 1, 2024
    Inspectors wroteBased on observation, resident interview, staff interview, clinical record review, and review of facility documents, the facility's staff failed to ensure an area on the resident's groin was assessed and reported to the physician for 1 of 28 residents (Resident #74), in the survey sample.
  4. D
    Provide safe, appropriate pain management for a resident who requires such services.
    F697 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 1, 2024
    Inspectors wroteBased on observations, clinical record review, staff interviews and facility documentation, the facility staff failed to provide pain management for one of 28 residents (R #30) in the survey sample.
  5. D
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 1, 2024
    Inspectors wroteBased on observations, clinical record review, staff interview and facility document review, the facility staff failed to acquire medications for 2 of 28 residents (R#2 and R#291) in the survey sample. The findngs include: 1. For Resident # 2, the facility staff failed to ensure medications were available for administration as ordered by the physician. Resident # 2 was admitted to the facility on [DATE]. Diagnoses included but were not limited to: Fracture of Left Fibula, Edema, Alzheimer's Disease, Gastroesophageal Reflux Disease, Anxiety and Hypertension. Resident #2's most recent MDS (Minimum Data Set Assessment) with an ARD (Assessment Reference Date) of 05/17/2024 was a quarterly assessment. The MDS coded Resident # 2 with a BIMS (Brief Interview for Mental Status) score of 2 out of 15, indicating severe cognitive impairment. [...]
September 14, 2023Complaint inspection · 1 citation
  1. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 18, 2023
    Inspectors wroteBased on observation, staff interview, clinical record review, and facility documentation review, the facility staff failed to provide care and services in accordance with professional standards for one resident, Resident #1, in a survey sample of three (3) residents.
July 22, 2021Standard inspection · 12 citations
  1. E
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) September 3, 2021
    Inspectors wroteBased on observations, resident interview, staff interview, clinical record review, facility documentation review, and in the course of a complaint investigation, the facility staff failed to prevent abuse involving 4 Residents (Resident #30, #17, #2, #71) in a sample size of 33 Residents.
  2. D
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    F565 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 3, 2021
    Inspectors wroteBased on observation, resident interview, group interview and staff interview, the facility staff failed to act promptly to resolve grievances discussed in the group interviews. For 6 of 6 residents in the Resident Council group, the facility staff failed to resolve the issues/concerns discussed in Resident Council.
  3. D
    Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
    F577 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 3, 2021
    Inspectors wroteBased on observation, staff interview and group interview, the facility staff failed to ensure the results of the most recent surveys of the facility were readily accessible to residents and family representatives. For 6 of 6 attendees of the group interview, the facility staff failed to ensure the residents knew where to find the survey results form the previous surveys.
  4. D
    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
    F582 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 3, 2021
    Inspectors wroteBased on staff interview, facility documentation review and clinical record review, the facility staff failed to complete a SNF ABN (Skilled Nursing Facility Advance Beneficiary Notice) for 1 Residents (Resident #66) in a survey sample of 33 Residents. For Resident #66, the facility staff failed to provide a SNF ABN notice prior to skilled care services, paid by Medicare, ended. Resident #66 was not afforded the opportunity to continue skilled care services and have Medicare make a determination about coverage of such services, as known as a demand bill.
  5. D
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    F607 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 3, 2021
    Inspectors wroteBased on interview, clinical record review, and facility documentation review the facility staff failed to implement the abuse policy for 2 Residents (#71and #2) in a survey sample of 33 Residents. 1. For Resident #71 the facility staff failed to obtain prevent physical abuse of by a CNA contracted employee, and also failed to obtain the Virginia State Police criminal background check prior to allowing the staff to work with the Resident. Resident #71, a [AGE] year old woman admitted to the facility on [DATE] with diagnoses including diabetes type II, dementia with behavioral disturbance, chronic kidney disease, and pancreatitis. Resident #71's most recent MDS (Minimum Data Set) assessment coded Resident #71 as having a BIMS (Brief Interview of Mental Status) score of 4 indicating severe cognitive impairment. [...]
  6. D
    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
    F655 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 3, 2021
    Inspectors wroteBased on interview, clinical record review and facility documentation and in the course of an investigation the facility staff failed to develop and implement a baseline care plan for 1 Resident (#340) in a survey sample of 33 Residents.
  7. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 3, 2021
    Inspectors wroteBased on observations, resident interview, staff interview, clinical record review, facility documentation review, and in the course of a complaint investigation, the facility staff failed to develop and implement the care plan for 2 residents (Resident #2 and Resident #71) in a sample size of 33 Residents.
  8. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 3, 2021
    Inspectors wroteBased on observation, Resident interview, staff interview, facility documentation review and clinical record review, the facility failed to provide ADL assistance to maintain personal hygiene for 2 Residents (Resident #190, #71) in a survey sample of 33 Residents. For Resident #190, the facility staff failed to provide personal hygiene assistance for shaving; he was dependent on staff for assistance.
  9. D
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 3, 2021
    Inspectors wroteBased on observation, staff interview, and clinical record review, the facility staff failed to supervise one Resident (Resident #2) in a sample size of 33 Residents. Specifically, Resident #2 was observed walking with a fork, a stapler, and entering into the unit manager's office with access to items including but not limited to thumb tacks and scissors resulting in a potential accident hazard.
  10. D
    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
    F758 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 3, 2021
    Inspectors wroteBased on interview, clinical record review and facility documentation, the facility staff failed to ensure residents are free from unnecessary psychotropic drugs for 1 Resident (#71) in a survey sample of 33 Residents.
  11. D
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 3, 2021
    Inspectors wroteBased on observation, staff interview, and facility documentation review, the facility staff failed to label and store medication according to accepted professional principles for one Resident (Resident #10) out of a sample size of 33 Residents.
  12. D
    Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
    F807 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) September 3, 2021
    Inspectors wroteBased on observation, Resident interview, staff interview, facility documentation review and clinical record review, the facility failed to provide beverages consistent with Resident needs and preferences for 1 Resident (Resident #190) in a survey sample of 33 Residents. For Resident #190, the facility staff failed to provide liquids/beverages in a consistency as ordered by the physician and requested by the Resident.
March 14, 2019Standard inspection · 22 citations
  1. E
    Allow residents to self-administer drugs if determined clinically appropriate.
    F554 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 28, 2019
    Inspectors wroteBased on observation, resident interview, staff interview, facility documentation review, and clinical record review, the facility staff failed to assess and determine that residents are safe and appropriate to self administer medications for 4 residents (Resident #87, 21, 11, and 26) in a survey sample of 45 residents. 1. For Resident #87, the facility failed to assess that the resident was safe to self administer medications that she had access to her room. 2. For Resident #21 the facility failed to assess that the resident was safe to self administer medications that he had immediate access to. 3. For Resident #11 the facility failed to assess that she was safe to self administer medications that she had immediate access to. 4. For Resident #26 the facility failed to assess that he was safe to self administer medications that he had immediate access to.
  2. E
    Honor the resident's right to organize and participate in resident/family groups in the facility.
    F565 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 28, 2019
    Inspectors wroteBased on observation, Resident interview, and staff interview, the facility staff did not allow a private Resident council meeting with state agency surveyors for 7 Resident attendees. Staff entered the Private group council meeting, while in progress, to interrupt the proceedings on 4 occasions during the hour long meeting. This staff intrusion in a confidential meeting, made Residents feel uncomfortable, and fearful of retaliation, should they share complaints with surveyors.
  3. E
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 28, 2019
    Inspectors wroteBased on observation, staff interview, clinical record review and facility documentation review, the facility staff failed for 8 residents (Resident #29, #87, #21, #345, #11, #26, #62, #27) in a sample of 45 residents to prevent accident hazards. 1. For Resident #29, the facility staff failed to recline a specialized High-Back Reclining wheelchair for fall prevention. 2. For Resident #87, the facility failed to ensure the environment is free of accident hazards by allowing resident access to medications, sharps and trip hazards. 3. For Resident #21 the facility failed to provide a safe environment by allowing resident access to medications, sharps and trip hazards. 4. For Resident #345 the facility failed to provide a safe environment by allowing resident access to medications, a disposable razor, and trip hazards. 5. [...]
  4. E
    Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
    F809 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 28, 2019
    Inspectors wroteBased on observation, resident interview, family interview, staff interviews and facility documentation review, the facility staff failed to provide meals at regular times for five residents (Residents # 46, # 62, # 40, # 48, # 34 and # 86) in the survey sample of 45 residents. 1. For Resident # 46, breakfast was not served until 10:05 AM on 3/12/2019. 2. For Resident # 62, breakfast was not served until 9:46 AM on 3/13/19 3. For Resident # 40, breakfast was not served until 9:48 AM on 3/13/19. 4. For Resident # 48, breakfast was not served until 9:58 AM on 3/13/19. 5. For Resident # 34, breakfast was not served until 10:08 AM on 3/13/19. 6. For Resident # 86, breakfast was not served until 9:42 AM on 3/13/2019.
  5. E
    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
    F868 · Administration · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 28, 2019
    Inspectors wroteBased on facility records and staff interview the facility failed to ensure the minimum staff were part of the facility quality assessment and assurance committee. The facility failed to ensure the director of nursing services and medical director attended the quality assurance meetings.
  6. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 28, 2019
    Inspectors wroteBased on observation, staff interview, facility documentation review, and in the course of a complaint investigation, the facility staff failed to provide Linens, Oxygen, and Activities of Daily Living (ADL) care supplies in a manner to prevent the spread of infection, in the general environment, laundry, in the unit 2 clean utility room, on medication carts in unit 1, and in the shower room of unit 2. In addition, the facility failed to develop and implement a water management plan for Legionella. Dust and mildew were on ventilation areas. Clean Linens were left uncovered, and handled improperly. Used and dirty oxygen tanks were commingled with clean unused oxygen tanks. Dirty ADL carts were brought into the clean utility room from the shower room, containing used and dirty resident care items. Medication carts were unsanitary, and dirty. [...]
  7. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 28, 2019
    Inspectors wroteBased on resident interview, staff interview, clinical record review, and facility documentation the facility staff failed to ensure the Resident right to dignified existence for 1 Resident (#76) in a survey sample of 45 Residents. For Resident #76, the facility staff pulled the resident backwards down the hallway in his Broda Chair.
  8. D
    Reasonably accommodate the needs and preferences of each resident.
    F558 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 28, 2019
    Inspectors wroteBased on observations, staff interviews, family interviews, resident interviews and clinical record review, the facility staff failed to ensure reasonable accommodation of resident needs and preferences for one Resident (Resident # 36 and # 86) in a survey sample of 45 residents. 1. For Resident # 86, the facility staff failed to get the resident up early for breakfast as desired.
  9. D
    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
    F561 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 28, 2019
    Inspectors wroteBased on resident interview, staff interview, clinical record review, and facility documentation, the facility staff failed to ensure a resident's right to self-determination for 1 Resident (#75) in a survey sample of 45 Residents For Resident #75 the Physical Therapy staff faxed over a letter to his surgeon without first allowing the Resident to view it or have input in the content. The Resident is his own Responsible Party.
  10. D
    Keep residents' personal and medical records private and confidential.
    F583 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 28, 2019
    Inspectors wroteBased on observation and staff interview, the facility failed to ensure resident privacy and confidentiality of his or her personal medical records for one resident in a survey sample of 45 residents. For Resident #62, the facility staff failed to ensure the confidentiality of medical records by leaving resident information visible on the computer in the hallway while other residents, staff and visitors were in the hallway.
  11. D
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    F607 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 28, 2019
    Inspectors wroteBased on observation, staff interview, clinical record review and facility documentation review, the facility staff failed to implement the abuse policy for 3 resident (Resident #3, # 27, and # 85) of 45 residents in the survey sample and they failed to ensure the abuse policy was accurate. 1. For Resident #3, the facility did not implement the abuse policy after discovery of an injury of unknown origin described as an unwitnessed fall with injury. 2. The abuse policy did not clearly state that injuries of unknown origin will be reported to the State Agency and thoroughly investigated. The policy did not state the final report of the investigation would be provided to the State Agency within 5 business days. 3. For Resident #27, the facility failed to implement their abuse protocol policy for an injury of unknown origin. 4. [...]
  12. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 28, 2019
    Inspectors wrote2. For Resident #27, the facility failed to report an injury of unknown origin and failed to report investigation results. Resident #27, an [AGE] year old male, was admitted to the facility on [DATE]. His diagnosis included but were not limited to: aphasia, nontraumatic intracerebral hemorrhage, facial weakness, dysphagia, hypothyroidism, hyperlipidemia, compression of brain and hypertension . Resident #27's most recent MDS (Minimum Data Set) (an assessment tool) with an ARD (assessment reference date) of 1/3/19 was coded as a quarterly assessment. Resident #27 was coded as having a BIMS (Brief interview for mental status) score of 3, indicating severe cognitive impairment. He was also coded as requiring extensive assistance of one staff member for transfers, locomotion on and off unit, dressing, toileting and personal hygiene. He requires supervision with setup assistance for eating. [...]
  13. D
    Respond appropriately to all alleged violations.
    F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 28, 2019
    Inspectors wroteBased on staff interview, clinical record review and facility documentation review, the facility staff failed for 3 residents (Resident #3, # 27 and # 85) of 45 residents in the survey sample to investigate an injury of unknown origin. 1. For Resident #3, the facility staff failed to investigate an incident of the resident being found on the floor with an injury of her left eye as an injury of unknown origin. The incident was documented as an unwitnessed fall. 2. For Resident #27, the facility failed to protect the resident, conduct an investigation of an injury of unknown origin and did not provide corrective action for an injury of unknown origin. 3. For Resident #85, the facility failed to protect the resident, conduct an investigation of an injury of unknown origin and did not provide corrective action for an injury of unknown origin.
  14. D
    Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
    F622 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 28, 2019
    Inspectors wroteBased on staff interview, clinical record review, and facility documentation review, the facility staff failed for 1 residents (Resident #33) of 45 sampled residents to ensure that necessary discharge documentation was completed and sent to the receiving facility. The facility staff failed to ensure that physician documentation, care plan goals, etc. were completed and sent to the receiving facility.
  15. D
    Assure that each resident’s assessment is updated at least once every 3 months.
    F638 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 28, 2019
    Inspectors wroteBased on staff interview, clinical record review, and facility documentation review, the facility staff failed to ensure a Quarterly Minimum Data Set was completed at least every 92 days for two residents (Resident # # 2 and # 3) in a survey sample of 45 residents. 1. For Resident #2, the facility staff failed to complete a (Minimum Data Set) MDS since the Significant Change MDS with and (Assessment Reference Date) ARD of 11/6/18. There are 128 days between 11/6/18 and 3/14/18 (the end of survey). 2. For Resident #3, the facility staff failed to complete a Minimum Data Set (MDS) since the admission MDS with an Assessment Reference Date (ARD) of 11/12/2018. There are 122 days between 11/12/2018 and 03/14/2019 (the end of survey).
  16. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 28, 2019
    Inspectors wroteBased on observation, staff interview, clinical record review and facility documentation review, the facility staff failed for 2 residents (Resident #29 and #76) of 45 sampled residents to develop and implement a comprehensive care plan. 1. For Resident #29, the facility staff failed to develop and implement a comprehensive care plan to include a specialized High-Back Reclining wheelchair for fall prevention. 2. For Resident # 76 the facility failed to address transporting Resident in Broda Chair.
  17. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 28, 2019
    Inspectors wroteBased on observation and resident record review the facility failed to review and revise the careplan for one resident in a sample of 45 residents. 1. For Resident #62, the facility staff failed to review and update the careplan to remove the 15 minute checks/observations after being cleared by psychiatric services to no longer be suicidal.
  18. D
    Ensure services provided by the nursing facility meet professional standards of quality.
    F658 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 28, 2019
    Inspectors wroteBased on staff interview, Resident interview, facility documentation review, and clinical record review, the facility staff failed to follow professional standards of practice for medication and treatment administration for 1 Resident (Residents #75) in a survey sample of 45 Residents. For Resident #75 facility staff failed to administer medications and change dressing to the Left Stump as ordered by the physician.
  19. D
    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
    F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 28, 2019
    Inspectors wroteBased on observation, staff interview, clinical record review, and facility documentation the facility staff failed to provide appropriate treatment to prevent urinary tract infection for 1 Resident in a survey sample of 45 Residents. For Resident #48 the facility staff failed to ensure proper catheter care by allowing the catheter tubing to drag on the floor while transporting Resident in a wheelchair and while sitting in the hall.
  20. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 28, 2019
    Inspectors wroteBased on observation, staff interview, family interview, clinical record review and facility documentation review, the facility staff failed to administer oxygen in a manner to prevent the spread of infection for two Residents (Residents #70 and # 86) in a survey sample of 45 Residents. 1. For Resident #70, the nebulizer tubing was not dated. 2. For Resident # 86, there were two different dates on the oxygen humidifier bottle.
  21. D
    Observe each nurse aide's job performance and give regular training.
    F730 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 28, 2019
    Inspectors wroteBased on facility documentation review and staff interview the facility failed to provide regular in-service education based on the outcome of performance reviews at least every 12 months for one employee in a survey sample of 6 employees. The facility failed to ensure CNA F was provided a minimum of 12 hours of in-service training annually.
  22. D
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 28, 2019
    Inspectors wroteBased on observation, staff interview and facility documentation review the facility staff failed to store and serve food in accordance with professional standards for food service safety. 1. Facility staff failed to ensure an air gap was in place between the ice machine drainage pipe and floor drain for the ice machine in the main kitchen. 2. Nursing staff CNA (Certified Nursing Assistant) D was observed entering the kitchen without a hair net on Unit 2.

Fire safety inspections

36 fire safety citations on file: 6 on June 28, 2024, 9 on July 22, 2021, 21 on March 14, 2019.

Every fire safety citation36 citations
  1. F
    Provide properly protected cooking facilities.
    K 324 · June 28, 2024 · Corrected (the home has a date of correction)
  2. E
    Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    K 914 · June 28, 2024 · Corrected (the home has a date of correction)
  3. D
    Install emergency lighting that can last at least 1 1/2 hours.
    K 291 · June 28, 2024 · Corrected (the home has a date of correction)
  4. D
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · June 28, 2024 · Corrected (the home has a date of correction)
  5. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · June 28, 2024 · Corrected (the home has a date of correction)
  6. D
    Meet requirements for the use of electrical equipment.
    K 919 · June 28, 2024 · Corrected (the home has a date of correction)
  7. F
    Have approved installation, maintenance and testing program for fire alarm systems.
    K 345 · July 22, 2021 · Corrected (the home has a date of correction)
  8. F
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · July 22, 2021 · Corrected (the home has a date of correction)
  9. F
    Have properly installed electrical wiring and gas equipment.
    K 511 · July 22, 2021 · Corrected (the home has a date of correction)
  10. F
    To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    K 761 · July 22, 2021 · Corrected (the home has a date of correction)
  11. E
    Have properly located and lighted "Exit" signs.
    K 293 · July 22, 2021 · Corrected (the home has a date of correction)
  12. E
    Install corridor and hallway doors that block smoke.
    K 363 · July 22, 2021 · Corrected (the home has a date of correction)
  13. E
    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    K 521 · July 22, 2021 · Corrected (the home has a date of correction)
  14. D
    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    K 222 · July 22, 2021 · Corrected (the home has a date of correction)
  15. D
    Ensure proper usage of power strips and extension cords.
    K 920 · July 22, 2021 · Corrected (the home has a date of correction)
  16. F
    Provide primary/alternate means for communication.
    E 32 · March 14, 2019 · Corrected (the home has a date of correction)
  17. F
    Establish emergency prep training and testing.
    E 36 · March 14, 2019 · Corrected (the home has a date of correction)
  18. F
    Install smoke barrier doors that can resist smoke for at least 20 minutes.
    K 374 · March 14, 2019 · Corrected (the home has a date of correction)
  19. E
    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
    K 321 · March 14, 2019 · Corrected (the home has a date of correction)
  20. E
    Install corridor and hallway doors that block smoke.
    K 363 · March 14, 2019 · Corrected (the home has a date of correction)
  21. E
    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
    K 372 · March 14, 2019 · Corrected (the home has a date of correction)
  22. E
    Meet requirements for the use of electrical equipment.
    K 919 · March 14, 2019 · Corrected (the home has a date of correction)
  23. D
    Use approved construction type or materials.
    K 161 · March 14, 2019 · Corrected (the home has a date of correction)
  24. D
    Keep aisles, corridors, and exits free of obstruction in case of emergency.
    K 211 · March 14, 2019 · Corrected (the home has a date of correction)
  25. D
    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    K 222 · March 14, 2019 · Corrected (the home has a date of correction)
  26. D
    Have stairways and smokeproof enclosures used as exits that meet safety requirements.
    K 225 · March 14, 2019 · Corrected (the home has a date of correction)
  27. D
    Provide properly protected cooking facilities.
    K 324 · March 14, 2019 · Corrected (the home has a date of correction)
  28. D
    Inspect, test, and maintain automatic sprinkler systems.
    K 353 · March 14, 2019 · Corrected (the home has a date of correction)
  29. D
    Have properly installed electrical wiring and gas equipment.
    K 511 · March 14, 2019 · Corrected (the home has a date of correction)
  30. D
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · March 14, 2019 · Corrected (the home has a date of correction)
  31. C
    Develop and maintain an Emergency Preparedness Program (EP).
    E 4 · March 14, 2019 · Corrected (the home has a date of correction)
  32. C
    Develop Emergency Preparedness policies and procedures.
    E 13 · March 14, 2019 · Corrected (the home has a date of correction)
  33. C
    Provide family notifications of emergency plan.
    E 35 · March 14, 2019 · Corrected (the home has a date of correction)
  34. C
    Meet other general requirements that are deficient.
    K 300 · March 14, 2019 · Corrected (the home has a date of correction)
  35. C
    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    K 521 · March 14, 2019 · Corrected (the home has a date of correction)
  36. C
    Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
    K 914 · March 14, 2019 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
May 6, 2026Fine $27,378
November 5, 2024Fine $12,177

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeVirginiaUnited States
All nursing staff (RN, LPN and aides)3.723.763.86
Registered nurses0.560.690.69
All nursing staff on weekends3.193.293.42
Nurse aides1.85
Licensed practical nurses1.31
Nursing staff turnover (share who left in a year)65.8%48.1%45.8%
Registered nurse turnover58.3%48.2%42.9%
Administrators who left2

CMS expects 4.20 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.93 on weekdays and 3.19 on weekends, 19% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 32.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.50 in April to June 2025 to 3.72 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.720.563.933.19 32.0%0 of 9098
Oct to Dec 20253.630.653.813.18 34.1%0 of 9298
Jul to Sep 20253.600.803.783.14 31.8%0 of 9298
Apr to Jun 20253.500.673.623.18 27.8%0 of 9197
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Virginia, Jan to Mar 20263.580.563.763.125.7%0.2% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for Virginia

JobMedianMiddle halfEmployed
Virginia, all employers
CNAs (nursing assistants)$20.77$17.80 to $22.5640,580
LPNs and LVNs$31.21$28.66 to $35.8415,550
Registered nurses$45.00$38.51 to $49.5377,490
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

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For Shalom Gardens Health & Rehabilitation. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

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Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeVirginiaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
15.614.813.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.60.40.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
0.41.61.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
3.43.63.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
2.61.31.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
16.715.614.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
6.94.74.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
10.614.215.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
28.922.323.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
16.111.512.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.71.51.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
0.91.51.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Shalom Gardens Health & Rehabilitation's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (52.1% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

52.1% this home

No different from the national rate

US median of homes 51.5% · Virginia: 101 better, 22 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 489 eligible stays.

Potentially preventable readmissions

9.2% this home

No different from the national rate

US median of homes 10.7% · Virginia: 1 better, 9 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 512 eligible stays.

Infections that led to a hospital stay

7.4% this home

No different from the national rate

US median of homes 7.1% · Virginia: 2 better, 8 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 384 eligible stays.

Self-care and mobility at discharge

54.3% this home

Median of homes: Virginia60.0% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 212 residents counted.

Falls with major injury

0.3% this home

Median of homes: Virginia0.7% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 371 residents counted.

New or worsened pressure ulcers

5.6% this home

Median of homes: Virginia2.1% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 371 residents counted.

Medication list given at discharge

97.3% this home

Median of homes: Virginia97.8% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 187 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: BETH SHOLOM SNF OPERATIONS LLC. CMS links this home to Hill Valley Healthcare, a group of 43 nursing homes averaging 1.7 stars overall.

NameRoleTypeShareSince
Beth Shalom SNF Operations Holdings LLC5% or greater indirect ownership interestOrganization07/01/2023
Binyomin & Ruchi Holdings LLC5% or greater indirect ownership interestOrganization07/01/2023
Crg Beth Sholom SNF Operations LLC5% or greater indirect ownership interestOrganization07/01/2023
Devorie & Shloimy Holdings LLC5% or greater indirect ownership interestOrganization07/01/2023
Hvh Beth Sholom SNF Propco Opco Holdings LLC5% or greater indirect ownership interestOrganization07/01/2023
Shloimy & Malky Holdings LLC5% or greater indirect ownership interestOrganization07/01/2023
Tulchi & Chavi Holdings LLC5% or greater indirect ownership interestOrganization07/01/2023
Mackall, TylerW-2 managing employeeIndividual07/01/2023
Sterling, PhillipCorporate officerIndividual07/01/2023

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 12 problems in this area, most recently on May 6, 2026: "Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives."
  2. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 11 problems in this area, most recently on May 6, 2026: "Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident."
  3. When is the care plan meeting, and can family attend it?Inspectors cited 9 problems in this area, most recently on May 6, 2026: "Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals."
  4. How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 5 problems in this area, most recently on May 6, 2026: "Ensure that residents are free from significant medication errors."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.19 hours per resident per day, below the Virginia average of 3.29.
  6. How long has the current administrator been here?CMS counts 2 administrators who left in the period it measured.

Other nursing homes nearby

Virginia contacts for a concern about a nursing home

These are the official offices in Virginia. NursingHomeClear cannot take or act on complaints.

Common questions

What is Shalom Gardens Health & Rehabilitation's Medicare star rating?
CMS rates Shalom Gardens Health & Rehabilitation 1 out of 5 stars overall, with 2 for health inspections, 1 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Shalom Gardens Health & Rehabilitation get at its last inspection?
5 health deficiencies at the standard inspection on June 28, 2024. The Virginia average is 14.3.
Has Shalom Gardens Health & Rehabilitation been fined?
Yes. CMS lists 2 fines totaling $39,555 in the last three years.
Does Shalom Gardens Health & Rehabilitation accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Shalom Gardens Health & Rehabilitation?
CMS lists 9 owners and managers, and links the home to Hill Valley Healthcare. Legal business name: BETH SHOLOM SNF OPERATIONS LLC.

Sources

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