Home / North Carolina / Havelock
110 McCotter Boulevard, Havelock, NC 28532 · Craven County · (252) 444-4631
70 certified beds, about 66 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1998
CMS Care Compare ratings, data as of September 1, 2026 · CCN 345487 · See it on Medicare.gov · Compare with other homes
At its most recent standard inspection, on July 2, 2025, inspectors cited 0 health deficiencies (the North Carolina average is 4.7, the national average 9.2).
Of 9 health citations since April 2023, 4 were rated as actual harm or immediate jeopardy to residents (4 immediate jeopardy).
CMS lists 1 fine totaling $167,122 in the last three years; the largest was $167,122, and the latest is dated March 5, 2024.
Nurses and nurse aides worked 3.64 hours per resident per day, against 3.85 across North Carolina and 3.86 nationally. Registered nurses accounted for 0.60 of those hours.
78.4% of nursing staff left within the year CMS measured (North Carolina average 49.0%).
CMS links it to Principle Long Term Care, an affiliated group of 40 nursing homes.
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 9 health citations on file.
Inspectors wroteBased on observation and staff interviews the facility failed to label and date foods stored in 1 of 1 nourishment refrigerator located at the central nurse's station. This practice had the potential to affect food served to residents.
Inspectors wroteBased on records review, and staff interviews, the facility failed to ensure advance directives were accurate throughout the medical record (Resident #5) and that a copy of the resident's advanced directive was in the medical record (Resident #31) for 2 of 2 residents reviewed for advance directives. 1. Resident #5 was admitted to the facility on [DATE] and readmitted on [DATE]. Resident #5's physical chart was observed to contain a completed Medical Orders for Scope of Treatment (MOST) (advance directive) document dated [DATE] signed by the resident's representative and the attending physician that indicated the resident desired for cardiopulmonary resuscitation (CPR) to be performed if she stopped breathing and her heart stopped beating. [...]
Inspectors wroteBased on record review and staff, Nurse Practitioner (NP) and Physician interviews the facility failed to notify the physician immediately when Resident #1 had a fall from the shower bed (a bed utilized for the provision of personal care for residents who are immobile or who have reduced mobility) headfirst to the floor of the shower room on 2/01/24 at approximately 2:50 AM. Resident #1 sustained a small bruise to the back of her head and an abrasion to her lower back area and was at risk for further injury from head trauma due to a history left hemicraniectomy (surgical procedure where a large flap of the skull is removed) and seizures. On 2/01/24 at approximately 10:00 AM the resident had a change in neurological status with nystagmus (repetitive, uncontrolled eye movement) observed. [...]
Inspectors wroteBased on record review, observation, and staff, Nurse Practitioner (NP), and Physician interviews, the facility failed to follow the manufacturer's instructions for the use of a mobile shower bed (a bed utilized for the provision of personal care for residents who are immobile or who have reduced mobility) and to provide care safely for 1 of 1 resident reviewed for supervision to prevent accidents. On 2/01/24 Nursing Assistant (NA) #1 transported Resident #1 to the shower room via the shower bed without utilizing the locking pins that secured the head and the foot of the bed in place. While transporting the resident to the shower room the foot of the shower bed released and dropped toward to the floor. NA #1 did not cease the transport. She continued to push the resident in the shower bed to the shower room. [...]
Inspectors wroteBased on observations, record review, staff, Nurse Practitioner (NP), and Physician interviews the facility failed to train Nursing Assistants (NAs) and verify competency for the safe operation of a foldable shower bed (a bed utilized for the provision of personal care for residents who are immobile or who have reduced mobility) for 1 of 1 NA (NA #1) reviewed. NA #1 was unaware that the shower bed required locking pins to be inserted to secure the head of the bed and the foot of bed to prevent the shower bed from folding. On 2/01/24 NA #1 transported Resident #1 to the shower room via the shower bed without utilizing the locking pins. While transporting the resident to the shower room the foot of the shower bed released and dropped toward to the floor. She continued to push the resident in the shower bed to the shower room. [...]
Inspectors wroteBased on observations, record review, and staff interviews the facility failed to 1) follow procedure for gastrostomy tube (g-tube) care by Nurse #2 pushing water with the plunger through the syringe into the g-tube and 2) failed to store a tube feeding syringe with the plunger separated from the barrel. This was for 1 of 1 resident reviewed for enteral feeding management (Resident #1).
Inspectors wroteBased on record review, observation, nurse practitioner, physician, and staff interviews, the facility's Quality Assessment and Assurance (QAA) committee failed to maintain implemented procedures and monitor interventions that the committee put into place following the recertification and complaint investigation survey of 4/20/23. This was for the deficiency in the area of Free of Accident hazards/Supervision/Devices (F689) that was subsequently recited on the current complaint investigation survey of 3/05/24. The continued failure of the facility during 2 federal surveys of record showed a pattern of the facility's inability to sustain an effective Quality Assurance Program.
Inspectors wroteBased on observations, record review, staff and Physician interviews the facility failed to provide a safe transfer by mechanical lift for a dependent resident (Resident #33) on 04/07/23 when Nurse Aide (NA) #11 used an extra-large sling instead of the medium sized sling the resident was assessed to require. The resident fell out of the sling during the transfer hitting her head on the lift and on the floor. She sustained a laceration to the back of her head with bleeding, she required hospital treatment and 3 staples for the laceration, and she suffered pain from the injury. The facility also failed to prevent a cognitively impaired resident (Resident #39) with known exit seeking behaviors from exiting the facility unsupervised. On 04/14/23 Maintenance Staff #1 thought Resident #39 was a family member of another resident and he let her out of the front door of the facility. [...]
Inspectors wroteBased on record review and staff interviews the facility failed to notify the Ombudsman within 30 days and in writing when 2 of 2 sampled residents were discharged to the hospital (Resident #30 and Resident #44).
13 fire safety citations on file: 11 on July 11, 2024, 2 on April 20, 2023.
| Date | Penalty | Amount or length |
|---|---|---|
| March 5, 2024 | Fine | $167,122 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | North Carolina | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.64 | 3.85 | 3.86 |
| Registered nurses | 0.60 | 0.62 | 0.69 |
| All nursing staff on weekends | 3.20 | 3.42 | 3.42 |
| Nurse aides | 2.45 | ||
| Licensed practical nurses | 0.58 | ||
| Nursing staff turnover (share who left in a year) | 78.4% | 49.0% | 45.8% |
| Registered nurse turnover | 60.0% | 45.6% | 42.9% |
| Administrators who left | 2 |
CMS expects 3.70 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.81 on weekdays and 3.20 on weekends, 16% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.2% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.34 in April to June 2025 to 3.64 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.64 | 0.60 | 3.81 | 3.20 | 0.2% | 0 of 90 | 66 |
| Oct to Dec 2025 | 3.58 | 0.66 | 3.72 | 3.24 | 22.2% | 0 of 92 | 62 |
| Jul to Sep 2025 | 3.59 | 0.64 | 3.73 | 3.22 | 38.4% | 0 of 92 | 63 |
| Apr to Jun 2025 | 3.34 | 0.65 | 3.53 | 2.87 | 30.7% | 0 of 91 | 63 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| North Carolina, Jan to Mar 2026 | 3.65 | 0.53 | 3.82 | 3.25 | 8.0% | 0.7% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.
| Job | Median | Middle half | Employed |
|---|---|---|---|
| North Carolina, all employers | |||
| CNAs (nursing assistants) | $18.49 | $17.28 to $21.08 | 64,010 |
| LPNs and LVNs | $30.42 | $28.50 to $33.51 | 18,010 |
| Registered nurses | $40.56 | $37.87 to $49.06 | 111,120 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | North Carolina | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 14.3 | 15.6 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.4 | 0.7 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.5 | 2.3 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 1.9 | 3.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 1.4 | 1.6 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 9.8 | 5.5 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 5.4 | 14.0 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 26.7 | 22.9 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 18.2 | 12.9 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 3.3 | 1.8 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.8 | 1.8 | 1.8 |
For a stay to recover after a hospital visit, these are the results CMS publishes for Cherry Point Bay Nursing and Rehabilitation Center's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (54.9% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.
54.9% this home
No different from the national rate
US median of homes 51.5% · North Carolina: 93 better, 25 worse
Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 174 eligible stays.
13.4% this home
No different from the national rate
US median of homes 10.7% · North Carolina: 1 better, 4 worse
Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 174 eligible stays.
7.4% this home
No different from the national rate
US median of homes 7.1% · North Carolina: 1 better, 3 worse
Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 96 eligible stays.
41.8% this home
Median of homes: North Carolina54.0% · US 56.6%
Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 55 residents counted.
0.0% this home
Median of homes: North Carolina0.6% · US 0.0%
Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 87 residents counted.
2.8% this home
Median of homes: North Carolina2.5% · US 1.7%
Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 86 residents counted.
Not reported
CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Median of homes: North Carolina97.5% · US 98.7%
Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 4 residents counted.
Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.
Legal business name: RIVER NEUSE GROUP, LLC. CMS links this home to Principle Long Term Care, a group of 40 nursing homes averaging 3 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Boice, Gale | Corporate officer | Individual | 03/05/2018 | |
| Johnson, Dianne | Corporate officer | Individual | 01/01/2011 | |
| Principle Long Term Care, Inc. | Operational/managerial control | Organization | 01/01/2011 | |
| Hill, Raymond | Operational/managerial control | Individual | 01/01/2011 | |
| Hill, Robert | Operational/managerial control | Individual | 01/01/2011 | |
| Hill, Stephen | Operational/managerial control | Individual | 01/01/2011 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Chosen from this home's own inspection record.
These are the official offices in North Carolina. NursingHomeClear cannot take or act on complaints.