Home / New Jersey / Englewood
Complete Care at Inglemoor, LLC
333 Grand Ave, Englewood, NJ 07631 · Bergen County · (201) 568-0900
62 certified beds, about 59 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1996
CMS Care Compare ratings, data as of September 1, 2026 · CCN 315349 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on March 13, 2025, inspectors cited 16 health deficiencies (the New Jersey average is 8.6, the national average 9.2).
None of its 39 health citations since May 2021 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.59 hours per resident per day, against 3.85 across New Jersey and 3.86 nationally. Registered nurses accounted for 0.64 of those hours.
38.5% of nursing staff left within the year CMS measured (New Jersey average 39.7%).
CMS links it to Complete Care, an affiliated group of 85 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 39 health citations on file.
November 7, 2025Complaint inspection · 3 citations
- D Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteComplaint #402154 (187228) Based on interviews, review of the closed medical records, and pertinent facility documents, it was determined that the facility failed to notify the Physician and Resident's Representative (RR) of resident's change in condition and status. This deficient practice was identified for 1 of 3 sampled residents (Resident #1), and was evidenced by the following: A review of the closed medical record for Resident #1 revealed: A review of the admission Record (AR) or face sheet (an admission summary) reflected that Resident #1 was admitted to the facility with a diagnoses that included but were not limited to; [...]
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteComplaint #NJ187551 (402155)Based on observation, interview, record review, and review of pertinent facility documents, it was determined that the facility failed to ensure a resident received care and services for weight monitoring consistent with a physician's order and professional standards of practice. This deficient practice was identified for 1 of 3 residents (Resident #1) reviewed for nutrition. This deficient practice was evidenced by the following:Reference: New Jersey Statutes, Annotated Title 45, Chapter 11. Nursing Board. The Nurse Practice Act for the state of New Jersey states: [...]
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on interview and record review it was determined that the facility failed to maintain a complete record for 1 of 3 residents records reviewed (Residents #1). The deficient practice was evidenced by the following: A review of the closed medical record for Resident #1 revealed: A review of the admission record (AR) or face sheet (an admission summary) reflected that Resident #1 was admitted to the facility with a diagnoses that included but were not limited to; type 2 diabetes mellitus without complications, unspecified psychosis not due to a substance or known physiological condition, unspecified severe protein-calorie malnutrition, dementia in other diseases classified elsewhere, unspecified severity with agitation, and need for assistance with personal care. [...]
March 13, 2025Standard inspection, Complaint inspection · 16 citations
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteREPEAT DEFICIENCY Based on observation, interview, and review of pertinent facility documents it was determined that the facility failed to maintain sanitation in a safe and consistent manner to prevent food borne illness. This deficient practice was evidenced by the following: On 3/7/25 at 9:35 AM, the surveyor, in the presence of the Food Service Director (FSD), observed the following during the initial kitchen tour: 1. The surveyor observed the main stove-back splash with heavy, dry, thick brown substances. The FSD stated, It's grease .we clean it every two weeks sometimes a bit more with degreaser. The surveyor observed the FSD attempt to wipe off the thick brown substance on the back splash with his fingers, but the brown substance only smeared further. 2. [...]
- E Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on observation, interview, record review, and review of other pertinent facility provided documentation, the facility failed to; a.) clarify the physician orders for 2 of 18 residents, (Residents #6 and #159), b.) ensure as needed (PRN) medications were sequenced according to pain severity for 3 of 18 residents (Residents #6, #48, and #159), and c.) ensure that medications were available for 2 of 3 residents reviewed during medication pass observation, (Residents #15 and #21), according to the standard of clinical practice and facility policy. This deficient practice was evidenced by the following: Reference: New Jersey Statutes Annotated, Title 45. Chapter 11. Nursing Board. The Nurse Practice Act for the State of New Jersey states: [...]
- E Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Inspectors wroteBased on interviews and review of other facility documentation, the facility failed to ensure that the physician must include an evaluation of the resident's condition and total program of care, by signing orders that included medications and treatments, and a decision about the continued appropriateness of the resident's current medical regimen. The orders reflected that it was 982 days overdue for review. This deficient practice was identified for 1 of 18 residents, (Resident #159), reviewed for physician services. This deficient practice was evidenced by the following: On 3/7/25 at 10:47 AM, Surveyor #1 (S#1) observed Resident # 159 lying on bed with head of bed elevated approximately 45 degrees, eyes closed, with tube feeding (TF) formula of Glucerna 1.2 running via a pump at 50 ml/hr (milliliters/hour), with 159 ml fed, and remaining in the container was 500 ml. [...]
- E Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteComplaint NJ #179968; NJ #181921 Based on interview, record review, and review of other pertinent documents, it was determined that the facility failed to maintain a complete, available, accurate, and readily accessible medical records. This deficient practice was identified for 5 of the 18 residents reviewed (Residents #3, #6, #24, #36, and #40). This deficient practice was evidenced by the following: 1. On 3/7/25 at 10:52 AM, Surveyor#1 (S#1) observed Resident #6 was seated in a wheelchair inside their room with Certified Nursing Aide #1 (CNA#1). S#1 also observed CNA#2 with hoyer lift machine and Staffing Coordinator came out of the resident's room. S#1 reviewed Resident #6's medical records and revealed: A review of the admission Record (AR, an admission summary) reflected that Resident #6 was admitted to the facility with medical diagnoses which included but not limited to; [...]
- D Reasonably accommodate the needs and preferences of each resident.
Inspectors wroteBased on observation, interview, and record review it was determined that the facility failed to keep the call bell within reach for a resident who required assistance from staff and who was able to use a call bell. This deficient practice was identified for 1 of 17 residents reviewed, Resident #48, and evidenced by the following: On 3/10/25 at 9:22 AM, the surveyor observed Resident #48's door closed. The Certified Nursing Assistant (CNA) was inside the room providing morning hygiene (AM) care to the resident. On 3/10/25 at 9:50 AM, the surveyor entered the resident's room after the CNA was done with AM care. The surveyor observed the resident lying in their bed and the resident's call bell on the floor at the right side of the bed. The surveyor asked Resident #48 how they called for assistance. [...]
- D Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on observation, interview, record review, and review of other facility documents, it was determined the facility failed to ensure accurate documentation and review of a resident's advance directives for 1 of 3 residents, (Resident #13) reviewed. This deficient practice was evidenced by the following: 1. On [DATE] at 12:09 PM, the surveyor reviewed the Electronic Medical Record (EMR) of Resident #13. According to the admission Record (admission summary) Resident #13 had diagnoses that included but were not limited to; respiratory failure, chronic obstructive pulmonary disease (a lung condition that blocks airflow and makes it difficult to breathe), and heart failure. [...]
- D Respond appropriately to all alleged violations.
Inspectors wroteComplaint NJ#161311 Based on observation, interview, record review and review of pertinent facility documents, it was determined that the facility failed to conduct a thorough investigation to address an allegation of abuse. This deficient practice was identified for 1 of 7 residents, Resident #310, reviewed for alleged abuse and was evidenced by the following: On 3/7/25 at 10:02 AM, during the entrance conference, the surveyor requested from the Licensed Nursing Home Administrator (LNHA), the Director of Nursing (DON), the regional LNHA, and the Regional [NAME] President of Clinical Services (RVPCS) for reportable event investigations from February 2023. On 3/10/25 at 9:00 AM, the surveyor requested from the LNHA for Facility Reportable Event (FRE) investigations from February 2023 for Resident #310. [...]
- D Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Inspectors wroteBased on interview, record review, and review of other pertinent facility documents, it was determined that the facility failed to provide the Resident and the Resident's Representative a written notification of the reason for transfer to the hospital, and also send a copy to a representative of the Office of the State Long-Term Care Ombudsman (LTCO) for 1 of 1 resident (Resident #159) reviewed for hospitalization. This deficient practice was evidenced by the following: On 3/7/25 at 10:47 AM, the surveyor observed Resident #159 lying on bed with head of bed elevated approximately 45 degrees, eyes closed, with tube feeding (TF) formula of Glucerna 1.2 running via a pump at 50 ml/hr (milliliters/hour), with 159 ml fed, and remaining in the container was 500 ml. The surveyor reviewed Resident #159's medical records and revealed: [...]
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on interview and record review it was determined that the facility failed to accurately code the Minimum Data Set (MDS), an assessment tool used to facilitate the management of care, in accordance with federal guidelines for 1 of 18 residents, (Resident #6), reviewed for accuracy for MDS coding. This deficient practice was evidenced by the following: On 3/7/25 at 10:52 AM, the surveyor observed Resident #6 was seated in a wheelchair inside their room with Certified Nursing Aide #1 (CNA#1). S#1 also observed CNA#2 with hoyer lift machine and Staffing Coordinator came out of the resident's room. The surveyor reviewed Resident #6's medical records and revealed: A review of the admission Record (an admission summary) reflected that Resident #6 was admitted to the facility with medical diagnoses which included but not limited to; [...]
- D Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Inspectors wroteBased on the interview, record review, and review of pertinent documents, it was determined that the facility failed to ensure residents who were discharged to the community had a discharge summary that was completed by the physician in accordance to the regulation and facility's policy and procedure. This deficient practice was identified for 1 of 1 resident, (Resident #58), reviewed for discharge. This deficient practice was evidenced by the following: Surveyor #1 (S#1) reviewed the medical records of Resident #58, and revealed: A review of the admission Record (an admission summary) reflected that the resident was admitted to the facility with diagnoses that included but were not limited to, sepsis (serious condition in which the body responds improperly to an infection), unspecified organism and low back pain unspecified. [...]
- D Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Inspectors wroteBased on observation, interview, record review, and review of pertinent facility documents, it was determined that the facility failed to ensure that residents receive treatment and care in accordance with professional standards of practice, by failing to ensure; a.) that the physician order was clarified, b.) care plan (CP) intervention was revised, and c.) the fall investigation included the statement of the staff to complete the investigation, and in order to determine root cause analysis. This deficient practice was identified for 1 of 2 residents, (Resident #6), reviewed for accidents and was evidenced by the following: Reference: New Jersey Statutes, Annotated Title 45, Chapter 11. Nursing Board. The Nurse Practice Act for the state of New Jersey states: [...]
- D Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on observation, interview, record review, and review of pertinent facility documents, it was determined that the facility failed to: a) obtain weights for a resident according to the physician's orders and facility policy for 1 of 2 residents (Resident #13) reviewed for nutrition; and b) monitor and document the fluid intake for a resident with a physician's order for fluid restrictions for 1 of 2 residents (Resident #28) reviewed for nutrition. This deficient practice was evidenced by the following: 1. On 3/7/25 at 10:50 AM, the surveyor observed Resident #13 sitting in a wheelchair in their room, being provided care by staff. On 3/12/25 at 9:06 AM, the surveyor reviewed the paper chart and the Electronic Medical Record (EMR) of Resident #13. [...]
- D Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, interview, and record review, it was determined that the facility failed to ensure appropriate storage of a nebulizer treatment equipment in accordance with facility protocol and infection control. This deficient practice was identified in 1 of 1 resident (Resident #55), reviewed for respiratory care. The deficient practice was evidenced by the following: On 3/7/25 at 1:40 PM, the surveyor interviewed Licensed Practical Nurse (LPN) #1 about the changing of nebulizer (neb) tubing and mask equipment. LPN #1 was not sure of the facility's policy regarding changing of oxygen (O2) tubing and neb tubing equipment. LPN #1 accompanied the surveyor to the Resident #55's room to observe the resident's neb machine equipment. Resident #55 was sitting on their bed, alert and verbally responsive. [...]
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview, and review of pertinent facility documents, it was determined that the facility failed to properly store medications and medical supplies safely and per standards of practice. This deficient practice was identified in 1 of 2 medication storage areas observed on the 2nd floor of the facility. This deficient practice was evidenced by the following: Reference: New Jersey Statutes Annotated, Title 45, Chapter 11. Nursing Board. The Nurse Practice Act for the State of New Jersey states: The practice of nursing as a licensed practical nurse is defined as performing tasks and responsibilities within the framework of case finding; [...]
- D Develop and implement policies and procedures for flu and pneumonia vaccinations.
Inspectors wroteBased on interview, review of medical record, and review of other pertinent facility documents, it was determined that the facility failed to offer residents a pneumococcal and influenza vaccines or document the refusal and reason for ineligibility for the vaccines for 1 of 5 residents reviewed for unnecessary medications (Resident #55). The deficient practice was evidenced by the following: Reference: According to the Centers for Disease Control (CDC) and Prevention, recommends pneumococcal vaccination (PCV) for many adults based on age, having certain risk conditions, and pneumococcal vaccines already received . CDC recommends PCV15, PCV20, or PCV21 for adults who never received a PCV and are Ages 65 years or older Ages 19 through 64 years with certain risk conditions. [...]
- D Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Inspectors wroteBased on interview, medical record review, and review of other pertinent facility documents, it was determined that the facility failed to offer a resident a COVID-19 Immunization. This deficient practice was identified for 1 of 5 residents reviewed for unnecessary medications (Resident #55). The deficient practice was evidenced by the following: The surveyor reviewed the Resident's #55's medical record which revealed the following information: A review of the admission Record (an admission summary) revealed that Resident #55 had been admitted to the facility with diagnoses which included but not limited to type 2 diabetes mellitus with hyperglycemia (is characterized by elevated glucose levels in the blood, typically above 180 to 200 mg/dL [milligrams per deciliter]) and moderate protein-calorie malnutrition. [...]
December 3, 2024Complaint inspection · 1 citation
- D Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
Inspectors wroteComplaint # NJ00180296 Based on interviews, record review, and review of pertinent facility documents on 12/03/2024, it was determined that the facility failed to ensure that a resident (Resident #1) was free from involuntary confinement when on 09/18/2024 a nurse on duty in night shift attached a hospital gown on the Resident's doorknob and looped it to the handrail in the hallway outside of Resident's room after the Resident in her/his wheelchair was brought back to her/his room from another resident's room. The deficient practice was observed in one of three residents and was evidenced as follows: [...]
January 26, 2023Standard inspection · 11 citations
- F Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, record review, and review of the facility provided documentation, it was determined that the facility failed to: a) establish, assess, and maintain record measures to minimize the risk of Legionella and other opportunistic pathogens in building water systems, this deficient practice had the potential to affect all 54 residents; b) properly doffed (remove) and discard the PPE (personal protective equipment) for one of three staff observed; c) perform handwashing appropriately for one (Certified Nursing Aide) of six staff observed for hand hygiene; [...]
- E Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Inspectors wroteBased on observation, interview, and review of medical records, it was determined that the facility failed to develop a person-centered comprehensive care plan to address: a) the use of antipsychotic medication for one of five residents (Resident #27) from August 2022 through January 23, 2023 reviewed for unnecessary medications, for a total of five months and b) activities of daily living (ADL) of one of seventeen residents (Resident#44), reviewed for comprehensive care plan. This deficient practice was evidenced by the following: 1. On 01/22/23 at 11:20 AM, Surveyor#1 observed Resident #27 laying on the bed with their eyes closed. Surveyor#1 reviewed Resident #27's medical records. The admission Record (AR or face sheet; [...]
- E Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Inspectors wroteBased on interview, record review, and review of facility provided documents, it was determined that the facility failed to follow up on the Consultant Pharmacist's (CP) recommendations of a medication irregularity for one of five residents (Resident #27) reviewed for unnecessary medications for a total of five months from August 2022 through January 2023. This deficient practice was evidenced by the following: On 01/22/23 at 11:20 AM, the surveyor observed Resident #27 laying on the bed with their eyes closed. The surveyor reviewed Resident #27's medical records. The admission Record (or face sheet; [...]
- E Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on observation, interview, record review, and review of the facility provided documents, it was determined that the facility failed to consistently monitor, document, and evaluate the ongoing benefit use of Seroquel, an antipsychotic medication (used to treat bipolar disorder- depressive and manic episodes and schizophrenia-mental disorder interpret reality abnormally). This deficient practice was identified for one of three residents (Resident #27) reviewed for antipsychotic use for a total of five months from August 2022 through January 2023. This deficient practice was evidenced by the following: On 01/22/23 at 11:20 AM, the surveyor observed Resident #27 laying on the bed with their eyes closed. The surveyor reviewed Resident #27's medical records. The admission Record (or face sheet; [...]
- E Perform COVID19 testing on residents and staff.
Inspectors wroteBased on the observation, interview, record review, and other pertinent facility documentation it was determined that the facility failed to: a) conduct testing in a manner that is consistent with current standards of practice for conducting COVID-19 tests and b) perform COVID-19 testing for three of six residents (Resident #6, #17, and #32) reviewed for PUI (person under investigation) and one of three staff members reviewed for COVID-19 testing in accordance with the facility policy and Centers for Disease Control and Prevention guidelines (CDC) for infection control and to mitigate the spread of COVID-19 (A highly contagious respiratory disease caused by the SARS-CoV-2 virus). This deficient practice was evidenced by the following: According to the U.S. [...]
- D Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Inspectors wroteBased on observation, interview, and review of the facility provided documents, it was determined that the facility failed to ensure that a nurse aide had the skills and techniques necessary prior to providing care to residents. This deficient practice occurred for one (1) of four (4) newly hired employees and was evidenced by the following: On [DATE] at 9:59 AM, the surveyor interviewed Registered Nurse#1 (RN#1) and a Licensed Practical Nurse (LPN) who stated that they were the two nurses assigned to the second floor for that day. RN#1 and LPN stated that they had a resident census of 30 residents and that there were four Certified Nurses Aides (CNA) working on the second floor. At that time, RN#1 provided the surveyor with a CNA assignment sheet for the second floor. [...]
- D Post nurse staffing information every day.
Inspectors wroteBased on observation, interview, and review of facility provided documents, it was determined that the facility failed to routinely and accurately post the nurse staffing information on four of six days during the survey period in a place within the facility readily accessible to the residents and the visitors. This deficient practice was evidenced by the following: On 01/22/23 at 9:14 AM, upon entry into the facility, the surveyor observed that the Nursing Home Resident Care Staffing Report (NHRCSR) that was posted in the reception area of the lobby showed a staffing report dated 01/20/23 with the census (total number of residents) of 57 for Day Shift, shift hours of 7 AM - 3 PM. [...]
- D Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Inspectors wroteBased on interview, record review, and other pertinent facility documentation, it was determined that the facility failed to ensure a medication used for moderate to severe pain (Oxycodone) was available and administered as ordered for a resident with a history of chronic pain (Resident #458). This deficient practice was identified during the Medication Storage Task for one of one resident reviewed for pain management. The evidence was as follows: On 01/ 26/23 at 10:42 AM, while performing the Medication Storage Task the surveyor interviewed the Director of Nursing (DON). The surveyor asked if the facility had any unresolved narcotic discrepancies with their automated medication dispensing machine and the DON responded no, but they did have an incident last month with a nurse. [...]
- D Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on observation, interview, record review, and facility provided documentation, it was determined that the facility failed to ensure that all medications were administered without error of 5% or more. During the medication observation performed on 01/24/23, the surveyor observed two (2) nurses administered medications to five (5) residents. There were 27 opportunities, and two (2) errors were observed, which calculated to a medication administration error rate of 7.41 %. This deficient practice was identified for two (2) of five (5) residents, (Resident #31 and #42), that were administered medications by one (1) of two (2) nurses. The deficient practice was evidenced by the following: 1. On 01/24/22 at 8:34 AM, during the medication administration observation, the surveyor observed the Licensed Practical Nurse (LPN) in the room of Resident #31. [...]
- D Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, and review of facility provided documentation, it was determined that the facility failed to store foods and maintain kitchen sanitation in a manner intended to prevent the spread of food borne illness as evidenced by the following: On 01/22/23 at 12:31 PM, the surveyor toured the kitchen with the Food Service Manager (FSM), in the presence of the Region Food Service Director (RFSD) and the Account Manager (AM) and observed the following: 1. In the freezer the surveyor found; one opened box of hamburgers without an open and use by date. The interior bag holding 12 hamburgers was opened and unlabeled. The FSM stated that the exterior of the box should be labeled with the open and used by date. He also stated, the interior bag once opened should be label and dated. 2. In the freezer the surveyor found; one opened box of tilapia fish fillets. [...]
- D Dispose of garbage and refuse properly.
Inspectors wroteBased on observation, interview, and review of the facility provided documentation, it was determined that the facility failed to properly dispose and maintain waste in garbage dumpster areas. This deficient practice was identified for three of three garbage dumpsters in garbage disposal area. This deficient practice was evidenced by the following: On 01/22/2023 at 9:15 AM, the surveyor observed trash and food waste behind and surrounding three dumpsters in the parking lot. The dumpster lids and surrounding gate were not closed. On 01/23/2023 at 11:15 AM, the surveyor observed trash and food waste behind and surrounding three dumpsters in the parking lot. The dumpster lids and the surrounding gates were not closed. On 01/23/23 at 11:40 AM the Regional Maintenance Director (RMD), explained that it is every departments responsibility to maintain the dumpster area. [...]
May 5, 2021Standard inspection · 8 citations
- F Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Inspectors wroteBased on interview and review of facility documents, it was determined that the facility failed to a.) employ staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, b). employ a full-time dietitian, or c.) employ a qualified director of food and nutrition services. This deficient practice was evidence by the following: On 4/29/21 at 9:38 AM, the surveyor interviewed the Dining Services Director (DSD) in the presence of another surveyor. The DSD stated that he was Serve Safe Certified. On 5/04/21 at 10:29 AM, the surveyor interviewed the Registered Dietitian (RD) in the presence of another surveyor. She stated that she worked two -eight-hour days a week, usually Tuesdays and Thursdays. On 5/04/21 at 11:00 AM, the surveyor reviewed the DSD's Serve Safe Certification which revealed an expiration date of 11/11/20. [...]
- F Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation, interview, record review, and review of facility policies, it was determined that the facility failed to maintain proper kitchen sanitation practices and properly store potentially hazardous and dry foods in a safe and sanitary environment to prevent the development of food borne illness. This deficient practice was observed during two kitchen tours and was evidenced by the following: On 4/29/21 at 9:38 AM, the surveyor conducted an initial tour with the Dining Services Director (DSD) in the presence of another surveyor and observed the following: There was a small black plastic garbage bin without a lid, uncovered and overflowing with trash at the handwashing sink. The handwashing sink was observed flush alongside and at the height of the stainless-steel table attached to the sanitizer sink. The paper towel dispenser was mounted directly over the same table. [...]
- E Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Inspectors wroteBased on observation, interview, and record review, it was determined that the facility failed to have Consultant Pharmacist Services for the Month of April 2021. This deficient practice was identified for 12 of 12 residents (Residents #2, #3, #4, #6, #10, #16, #17, #30, # 35, # 38, # 41, and # 192) reviewed for drug regimen. This deficient practice was evidenced by the following: 1. On 5/4/21 at 11:25 AM, the surveyor reviewed the admission Record for Resident #2 which indicated that the resident was admitted to the facility on [DATE] with diagnoses which included, but were not limited to: Heart Failure, Cerebrovascular Disease and Hypertension. Review of the Consultant Pharmacist Evaluation Report revealed that the last monthly drug regimen review was dated 3/26/21. 2. [...]
- E Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Inspectors wroteBased on observation, interview, and record review, it was determined that the facility failed to provide: a.) a meal in accordance with their weekly cycle menu for 13 residents observed during the lunch meal on 5/3/21; b.) the correct portion of milk for 21 residents observed during the breakfast meal on 5/4/21 and 5/5/21 in accordance with their weekly cycle menu; and c.) individual resident preferences as indicated on a meal ticket identified for 1 of 13 residents reviewed. This deficient practice was evidenced by the following: On 5/03/21 at 10:26 AM, the surveyor conducted a resident council meeting with three residents in the presence of another surveyor. One resident was the resident council president. Two of the three residents expressed concerns regarding food and the menus. They stated that what they receive does not always match the menu and/or the meal tickets. [...]
- E Provide and implement an infection prevention and control program.
Inspectors wroteBased on observation, interview, and record review, it was determined that the facility failed to: a.) ensure that the personal protective equipment (PPE) was readily available and accessible to the staff on the persons under investigation (PUI) unit; b.) ensure proper use of PPE for 1 of 4 staff; c.) perform handwashing appropriately for 2 of 13 staff in accordance with the Centers for Disease Control and Prevention (CDC) guidelines for infection control to mitigate the spread of COVID-19; and d.) follow appropriate infection control practices for the administration of eye drops, identified for 1 of 2 nurses during the medication observation pass. This deficient practice was evidenced by the following: According to the U.S. [...]
- E Implement a program that monitors antibiotic use.
Inspectors wroteBased on observation, interview, and record review, it was determined that the facility failed to monitor and track the use of antibiotics for 2 of 2 units from January through March 2021 according to the Antibiotic Stewardship Program. This deficient practice was evidenced by the following: According to the U.S. CDC Core Elements of Antibiotic Stewardship for Nursing Home, page last reviewed June 11, 2020, included, Tracking and Reporting Antibiotic Use and Outcomes Nursing homes monitor both antibiotic use practices and outcomes related to antibiotics in order to guide practice changes and track the impact of new interventions. Data on adherence to antibiotic prescribing policies and antibiotic use are shared with clinicians and nurses to maintain awareness about the progress being made in antibiotic stewardship. Process measures: [...]
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on observation, interview, and record review, it was determined that the facility failed to: a.) clarify a physician's order for 1 of 12 residents (Resident #3) and b.) follow a physician's order with regards to a Glucerna supplement for 1 of 12 residents, (Resident #44) according to the standards of clinical practice. This deficient practice was evidenced by the following: Reference: New Jersey Statutes Annotated, Title 45. Chapter 11. Nursing Board. The Nurse Practice Act for the State of New Jersey states: [...]
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, interview, and record review, it was determined that the facility failed to properly label, store and dispose of medications in 2 of 4 medication carts and 1 of 2 medication refrigerators inspected. This deficient practice was evidenced by the following: On [DATE] at 11:00 AM, the surveyor inspected the 2nd floor low-side medication cart in the presence of a Registered Nurse (RN#1). The surveyor observed an opened bottle of Pro-Heal solution with an opened date of [DATE]. An opened bottle of Pro-heal solution has a 60-day expiration date. The surveyor interviewed RN #1 who stated that the opened bottle of Pro-Heal solution was expired and should have been removed from the medication cart. On [DATE] at 11:15 AM, the surveyor inspected the 2nd floor medication refrigerator cart in the presence of RN #1. [...]
Fire safety inspections
20 fire safety citations on file: 14 on March 13, 2025, 4 on January 26, 2023, 2 on May 5, 2021.
Every fire safety citation20 citations
- F Implement emergency and standby power systems.
- F Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
- F Have stairways and smokeproof enclosures used as exits that meet safety requirements.
- F Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- F Provide properly protected cooking facilities.
- F Inspect, test, and maintain automatic sprinkler systems.
- F Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
- F Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
- F Have elevators that firefighters can control in the event of a fire.
- F Install properly constructed and protected linen or trash chutes.
- F Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
- F Have generator or other power source capable of supplying service within 10 seconds.
- F Ensure that testing and maintenance of electrical equipment is performed.
- F Have proper medical gas storage and administration areas.
- F Keep aisles, corridors, and exits free of obstruction in case of emergency.
- F Have an enclosure around a vertical opening shaft.
- F Have properly installed electrical wiring and gas equipment.
- F Have restrictions on the use of portable space heaters.
- F Address subsistence needs for staff and patients.
- D Have an enclosure around a vertical opening shaft.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | New Jersey | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.59 | 3.85 | 3.86 |
| Registered nurses | 0.64 | 0.68 | 0.69 |
| All nursing staff on weekends | 3.42 | 3.50 | 3.42 |
| Nurse aides | 2.15 | ||
| Licensed practical nurses | 0.80 | ||
| Nursing staff turnover (share who left in a year) | 38.5% | 39.7% | 45.8% |
| Registered nurse turnover | 44.4% | 37.7% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.81 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.67 on weekdays and 3.42 on weekends, 7% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.47 in April to June 2025 to 3.59 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.59 | 0.64 | 3.67 | 3.42 | 0.0% | 1 of 90 | 59 |
| Oct to Dec 2025 | 3.37 | 0.67 | 3.39 | 3.33 | 0.0% | 0 of 92 | 60 |
| Jul to Sep 2025 | 3.36 | 0.71 | 3.38 | 3.31 | 0.0% | 0 of 92 | 58 |
| Apr to Jun 2025 | 3.47 | 0.59 | 3.51 | 3.36 | 0.0% | 0 of 91 | 56 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| New Jersey, Jan to Mar 2026 | 3.68 | 0.59 | 3.82 | 3.34 | 11.6% | 0.2% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
Staff pay at this home
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.
Official wage estimates for New Jersey
| Job | Median | Middle half | Employed |
|---|---|---|---|
| New Jersey, all employers | |||
| CNAs (nursing assistants) | $22.52 | $21.13 to $23.44 | 32,400 |
| LPNs and LVNs | $36.13 | $32.16 to $38.45 | 17,410 |
| Registered nurses | $51.20 | $47.94 to $61.41 | 92,680 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | New Jersey | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 16.5 | 8.7 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.6 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.5 | 0.8 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 4.5 | 2.3 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.6 | 1.2 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 15.4 | 8.2 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 5.9 | 5.4 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 17.8 | 12.8 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 33.6 | 24.9 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 11.4 | 8.1 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 3.5 | 2.1 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.5 | 1.1 | 1.8 |
Owners and operators
Legal business name: COMPLETE CARE AT INGLEMOOR LLC. CMS links this home to Complete Care, a group of 85 nursing homes averaging 3.2 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| PC Nj1 Opcos LLC | 5% or greater direct ownership interest | Organization | 100% | 07/01/2021 |
| PC Wta Opco Holdco LLC | 5% or greater indirect ownership interest | Organization | 07/01/2021 | |
| Sms 2021 Trust | 5% or greater indirect ownership interest | Organization | 07/01/2021 | |
| Stein, Shalom | Indirect ownership interest | Individual | 07/01/2021 | |
| Welltower Inc | 5% or greater security interest | Organization | 07/01/2021 | |
| Stein, Shalom | Managing control - governing body | Individual | 07/01/2021 | |
| Stein, Shalom | Corporate officer | Individual | 07/01/2021 | |
| Gross, Harvey | Operational/managerial control | Individual | 07/21/2021 | |
| Schwartz, Hershel | Operational/managerial control | Individual | 07/30/2021 | |
| Singer, Ian | Operational/managerial control | Individual | 03/03/2025 | |
| Zackai, Raanan | Operational/managerial control | Individual | 07/01/2021 | |
| Stein, Shalom | Trustee of the SNF | Individual | 07/01/2021 | |
| Aurora Guardian Holdco II Co-Borrower, LLC | Adp of the SNF | Organization | 07/30/2021 | |
| Aurora Guardian Holdco II Mezz Borrower, LLC | Adp of the SNF | Organization | 07/30/2021 | |
| Aurora Guardian Holdco II, LLC | Adp of the SNF | Organization | 07/30/2021 | |
| Aurora Guardian II Realty, LLC | Adp of the SNF | Organization | 07/30/2021 | |
| Aurora Guardian Partners II LLC | Adp of the SNF | Organization | 07/30/2021 | |
| Inglemoor Center Realty, LLC | Adp of the SNF | Organization | 07/30/2021 | |
| J & R Family Investments, LLC | Adp of the SNF | Organization | 07/30/2021 | |
| L Friedman 2018 Family Trust | Adp of the SNF | Organization | 07/30/2021 | |
| L Friedman Family Holdings LLC | Adp of the SNF | Organization | 07/30/2021 | |
| Landau Family Investment Trust | Adp of the SNF | Organization | 07/30/2021 | |
| M Friedman 2018 Family Trust | Adp of the SNF | Organization | 07/30/2021 | |
| PC Wta Acquisition LLC | Adp of the SNF | Organization | 07/01/2021 | |
| PC Wta Multi-State LLC | Adp of the SNF | Organization | 07/01/2021 | |
| Peace Capital Holdings LLC | Adp of the SNF | Organization | 07/01/2021 | |
| R&j Family Investments LLC | Adp of the SNF | Organization | 07/30/2021 | |
| Sms 2021 Trust | Adp of the SNF | Organization | 07/01/2021 | |
| Welltower Inc | Adp of the SNF | Organization | 07/01/2021 | |
| Fiegle, Margaret | Adp of the SNF | Individual | 04/10/2023 | |
| Gross, Harvey | Adp of the SNF | Individual | 07/21/2021 | |
| Singer, Ian | Adp of the SNF | Individual | 03/03/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- When is the care plan meeting, and can family attend it?Inspectors cited 7 problems in this area, most recently on November 7, 2025: "Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 7 problems in this area, most recently on March 13, 2025: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
- Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 6 problems in this area, most recently on March 13, 2025: "Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards."
- What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 6 problems in this area, most recently on March 13, 2025: "Develop and implement policies and procedures for flu and pneumonia vaccinations."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.42 hours per resident per day, below the New Jersey average of 3.50.
Other nursing homes nearby
- Family of Caring at Teaneck LLC Teaneck, 1.5 mi · 4 of 5 stars · 18 citations
- Careone at Teaneck Teaneck, 1.8 mi · 4 of 5 stars · 19 citations
- Actors Fund Home Englewood, 2 mi · 4 of 5 stars · 15 citations
- Fort Tryon Center for Rehabilitation and Nursing New York, 2.8 mi · 5 of 5 stars · 8 citations
- Independence Care Center for Nursing and Rehabilit Riverdale, 3.1 mi · 3 of 5 stars · 33 citations
- Schervier Nursing Care Center Bronx, 3.2 mi · 4 of 5 stars · 33 citations
- Isabella Geriatric Center Inc New York, 3.2 mi · 3 of 5 stars · 25 citations
- New Riverdale Rehab and Nursing Bronx, 3.3 mi · 3 of 5 stars · 22 citations
New Jersey contacts for a concern about a nursing home
These are the official offices in New Jersey. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: New Jersey Department of Health, Health Facilities, License Surveys and Inspections, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: New Jersey Long-Term Care Ombudsman, 1-877-582-6995. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: New Jersey Long Term Care Facilities Search, where New Jersey publishes its own records on licensed homes.
Common questions
- What is Complete Care at Inglemoor, LLC's Medicare star rating?
- CMS rates Complete Care at Inglemoor, LLC 2 out of 5 stars overall, with 2 for health inspections, 3 for staffing and 3 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Complete Care at Inglemoor, LLC get at its last inspection?
- 16 health deficiencies at the standard inspection on March 13, 2025. The New Jersey average is 8.6.
- Has Complete Care at Inglemoor, LLC been fined?
- CMS lists no fines in the last three years.
- Does Complete Care at Inglemoor, LLC accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Complete Care at Inglemoor, LLC?
- CMS lists 32 owners and managers, and links the home to Complete Care. Legal business name: COMPLETE CARE AT INGLEMOOR LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.