What is Complete Care at Manitowoc LLC's Medicare star rating?

CMS rates Complete Care at Manitowoc LLC 4 out of 5 stars overall, with 4 for health inspections, 3 for staffing and 4 for quality measures (CMS data as of September 1, 2026).

How many deficiencies did Complete Care at Manitowoc LLC get at its last inspection?

2 health deficiencies at the standard inspection on October 1, 2025. The Wisconsin average is 9.5.

Does Complete Care at Manitowoc LLC accept Medicaid?

It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.

Who owns Complete Care at Manitowoc LLC?

CMS lists 23 owners and managers, and links the home to Complete Care. Legal business name: COMPLETE CARE AT MANITOWOC LLC.

Complete Care at Manitowoc LLC: Inspections & Ratings

The record in brief

At its most recent standard inspection, on October 1, 2025, inspectors cited 2 health deficiencies (the Wisconsin average is 9.5, the national average 9.2).

Of 14 health citations since June 2023, 1 was rated as actual harm or immediate jeopardy to residents (1 immediate jeopardy).

CMS lists 1 fine totaling $76,944 in the last three years; the largest was $76,944, and the latest is dated September 27, 2023.

Nurses and nurse aides worked 3.89 hours per resident per day, against 4.21 across Wisconsin and 3.86 nationally. Registered nurses accounted for 0.91 of those hours.

41.5% of nursing staff left within the year CMS measured (Wisconsin average 46.9%).

CMS links it to Complete Care, an affiliated group of 85 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

006/23

509/23

307/24

311/24

107/25

210/25

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 14 health citations on file.

Severity

Isolated

Pattern

Widespread

Immediate jeopardy

Actual harm

Potential for more than minimal harm

12D

Potential for minimal harm

October 1, 2025Standard inspection · 2 citations

D

Provide enough food/fluids to maintain a resident's health.

F692 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) December 10, 2025

Inspectors wroteBased on staff interview and record review, the facility did not ensure daily weights were consistently completed or a physician was notified of a significant weight gain for 1 resident (R) (R67) of 6 sampled residents. R67 had a diagnosis of congestive heart failure (CHF). R67 had an order for daily weights and to notify the physician of a weight gain of 3 pounds (lbs) or more in one day. R67 had a significant weight gain of 7.4 lbs (5.96%) from 9/19/25 to 9/20/25. Staff did not consistently complete daily weights or notify the physician of R67's weight gain.
D

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

F693 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) November 10, 2025

Inspectors wroteBased on observation, staff interview, and record review, the facility did not provide services to prevent complications of enteral feeding for 1 resident (R) (R42) of 1 sampled resident with a feeding tube. R42 received medication, nutritional supplements, and hydration via gastrostomy (G)-tube. During an observation of medication administration, Licensed Practical Nurse (LPN)-D did not flush R42's G-tube with 10 cubic centimeters (ccs) of water between medications as ordered.

July 7, 2025Complaint inspection · 1 citation

D

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 7, 2025

Inspectors wroteBased on staff interview and record review, the facility did not ensure a medical record contained complete and accurate information for 1 resident (R) (R5) of 10 sampled residents. On 6/28/25, Registered Nurse (RN)-C assessed R5 for stroke symptoms after receiving a concern from R5's friend. RN-C did not document the neurological assessment in R5's medical record after it was completed.

November 26, 2024Complaint inspection · 3 citations

D

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 25, 2024

Inspectors wroteBased on observation, staff interview, and record review, the facility did not provide appropriate care and services to prevent urinary tract infections (UTIs) for 2 residents (R) (R13 and R14) of 10 sampled residents. On 11/26/24, R13 and R14's catheter drainage bags were observed on the floor.
D

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

F803 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 25, 2024

Inspectors wroteBased on observation, staff interview, and record review, the facility did not follow a prescribed individualized diet to ensure nutritional needs were met for 1 resident (R) (R11) of 8 sampled residents. During the 11/26/24 lunch meal, staff did not follow R11's consistent carbohydrate (CCHO) diet order.
D

Provide and implement an infection prevention and control program.

F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) December 25, 2024

Inspectors wroteBased on observation, staff interview, and record review, the facility did not maintain an infection prevention and control program designed to prevent the transmission of communicable disease and infection for 1 resident (R) (R8) of 14 residents observed during the provision of care. In addition, dietary staff touched items in the kitchen without completing hand hygiene. R8 was on enhanced barrier precautions (EBP) which required staff to wear personal protective equipment (PPE) during high-contact care. On 11/26/24, staff transferred R8 without wearing PPE. On 11/26/24, Dietary Aide (DA)-L lifted a garbage can lid with gloved hands. DA-L then wrapped food and touched items in the kitchen without completing hand hygiene.

July 24, 2024Standard inspection · 3 citations

E

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) August 16, 2024

Inspectors wroteBased on observation and staff interview, the facility did not ensure food was stored and prepared in a safe and sanitary manner. This practice had the potential to affect 60 of 105 residents residing in the facility. On 7/23/24 and 7/24/24, beverages were not iced during meal service. The temperature of the milk at the end of meal service on 7/23/24 was 59 degrees Fahrenheit (F). Resident food was not heated in a microwave according to regulations or the facility's policy.
D

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 15, 2024

Inspectors wroteBased on observation, staff interview, and record review, the facility did not provide the necessary care and services to prevent a pressure injury from developing and/or promote healing for 1 resident (R) (R161) of 5 sampled residents. R161 had a history of a stage 2 pressure injury on the sacral/coccyx area. R161's skin integrity care plan contained an intervention for a pressure reducing cushion while up in chair. During an observation on 7/24/24, R161 did not have a cushion in R161's recliner.
D

Ensure medication error rates are not 5 percent or greater.

F759 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) August 16, 2024

Inspectors wroteBased on observation, staff interview, and record review, the facility did not ensure it was free of a medication error rate of 5% or greater. During medication administration observations, 2 errors occurred during 25 opportunities which resulted in an 8% medication error rate that affected 1 resident (R) (R18) of 12 residents observed during medication pass. On 7/22/24, R18 was administered an incorrect dose of two eye drops.

September 27, 2023Complaint inspection · 5 citations

J

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

F600 · Freedom from Abuse, Neglect, and Exploitation · Immediate jeopardy to resident health or safety, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 25, 2023

Inspectors wroteBased on staff and resident interview and record review, the facility failed to protect residents' rights to be free from sexual abuse when they determined 2 cognitively impaired Residents (R) (R1 and R5) of 5 sampled residents engaged in a sexual act despite interviews that indicated R1 and R5 did not want a sexual relationship with each other. The facility was aware R1 had a history of exposing R1's genitals when R1 was admitted to the facility on [DATE]. Staff was also aware that approximately two months prior to 9/5/23 (date unknown), staff reported R1 and R5 were observed in R1's room with R1's brief and pants down, and R1's genitals exposed. The facility provided an undated and incomplete investigation that indicated R5 was helping R1 with R1's pants. There was no assessment of either resident's ability to consent to a sexual relationship. [...]
D

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 25, 2023

Inspectors wroteBased on staff and provider interview, and record review, the facility did not promptly notify the provider and/or Power of Attorney for Healthcare (POAHC) of a change in condition for 2 Residents (R) (R1 and R5) of 2 residents. R1's provider was not notified timely of an increase in R1's sexual behaviors and a sexual encounter between R1 and R5. R5's POAHC and provider were not notified timely of a sexual encounter between R5 and R1.
D

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 25, 2023

Inspectors wroteBased on staff interview and record review, the facility failed to develop and/or implement policies and procedures for ensuring the reporting of a reasonable suspicion of a crime in accordance with section 1105B of the Act for 2 Residents (R) (R1 and R5) of 5 residents reviewed. R1 and R5 had activated [NAME] of Attorney for Healthcare (POAHC) due to impaired cognition. On 9/5/23, staff observed R1 touching R5's genitals in R5's room behind a closed door. The allegation of sexual abuse was not reported to the SA or law enforcement.
D

Respond appropriately to all alleged violations.

F610 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 25, 2023

Inspectors wroteBased on resident and staff interview, and record review, the facility did not ensure an allegation of sexual abuse was thoroughly investigated for 2 Residents (R) (R1 and R5) of 5 residents reviewed. The facility did not complete a thorough investigation regarding an allegation of sexual abuse after R1 and R5 were observed in a sexual encounter behind a closed door in R5's room.
D

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 25, 2023

Inspectors wroteBased on staff interview and record review, the facility did not ensure the medical record contained accurate and complete documentation for 2 Residents (R) (R1 and R5) of 5 sampled residents. The medical records for R1 and R5 did not contain complete and accurate documentation related to sexual interactions between R1 and R5.

June 1, 2023Standard inspection · 0 citations

Fire safety inspections

14 fire safety citations on file: 4 on October 1, 2025, 6 on July 24, 2024, 4 on June 1, 2023.

Every fire safety citation14 citations

F
Inspect, test, and maintain automatic sprinkler systems.

K 353 · October 1, 2025 · Corrected (the home has a date of correction)
F
Have simulated fire drills held at unexpected times.

K 712 · October 1, 2025 · Corrected (the home has a date of correction)
E
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

K 222 · October 1, 2025 · Corrected (the home has a date of correction)
D
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

K 321 · October 1, 2025 · Corrected (the home has a date of correction)
F
Develop Emergency Preparedness policies and procedures.

E 13 · July 24, 2024 · Corrected (the home has a date of correction)
F
Establish policies and procedures including evacuation.

E 20 · July 24, 2024 · Corrected (the home has a date of correction)
F
Ensure proper usage of power strips and extension cords.

K 920 · July 24, 2024 · Corrected (the home has a date of correction)
E
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

K 222 · July 24, 2024 · Corrected (the home has a date of correction)
E
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

K 321 · July 24, 2024 · Corrected (the home has a date of correction)
E
Inspect, test, and maintain automatic sprinkler systems.

K 353 · July 24, 2024 · Corrected (the home has a date of correction)
E
Install smoke barrier doors that can resist smoke for at least 20 minutes.

K 374 · June 1, 2023 · Corrected (the home has a date of correction)
D
Provide properly protected cooking facilities.

K 324 · June 1, 2023 · Corrected (the home has a date of correction)
C
Have simulated fire drills held at unexpected times.

K 712 · June 1, 2023 · Corrected (the home has a date of correction)
C
Have generator or other power source capable of supplying service within 10 seconds.

K 918 · June 1, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

Date	Penalty	Amount or length
September 27, 2023	Fine	$76,944

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

Measure	This home	Wisconsin	United States
All nursing staff (RN, LPN and aides)	3.89	4.21	3.86
Registered nurses	0.91	0.99	0.69
All nursing staff on weekends	3.39	3.77	3.42
Nurse aides	2.32
Licensed practical nurses	0.65
Nursing staff turnover (share who left in a year)	41.5%	46.9%	45.8%
Registered nurse turnover	47.8%	39.7%	42.9%
Administrators who left	0

CMS expects 4.41 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 4.09 on weekdays and 3.39 on weekends, 17% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.74 in April to June 2025 to 3.89 in January to March 2026.

Quarter	All nursing staff	Registered nurses	Weekdays	Weekends	Contract staff share	Days with no RN hours	Residents a day
Jan to Mar 2026	3.89	0.91	4.09	3.39	0.0%	0 of 90	105
Oct to Dec 2025	4.11	0.87	4.27	3.68	0.0%	0 of 92	106
Jul to Sep 2025	3.91	0.84	4.10	3.44	0.0%	0 of 92	106
Apr to Jun 2025	3.74	0.74	3.89	3.36	0.0%	0 of 91	115
United States, Jan to Mar 2026	3.75	0.62	3.92	3.33	5.3%	0.5% of days
Wisconsin, Jan to Mar 2026	4.19	0.95	4.36	3.74	8.8%	0.3% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for Wisconsin

Job	Median	Middle half	Employed
Wisconsin, all employers
CNAs (nursing assistants)	$21.70	$19.03 to $22.75	28,370
LPNs and LVNs	$30.65	$28.67 to $36.06	7,390
Registered nurses	$45.93	$39.39 to $49.33	68,060
United States, nursing care facilities
CNAs (nursing assistants)	$20.67	$17.91 to $22.55	534,270
LPNs and LVNs	$33.86	$30.05 to $37.40	188,210
Registered nurses	$41.11	$37.85 to $47.68	142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

Measure	This home	Wisconsin	US
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1	11.3	16.1	13.9
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1	0.2	2.1	0.8
Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1	2.6	2.6	1.6
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1	5.1	3.3	3.2
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1	2.2	1.2	1.6
Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1	15.4	18.4	14.1
Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1	4.2	5.0	4.6
Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1	18.4	15.8	15.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231	24.8	23.1	23.8
Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231	7.7	15.5	12.0
Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231	3.3	1.7	1.9
Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231	1.0	2.3	1.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Complete Care at Manitowoc LLC's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (51.2% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

51.2% this home

No different from the national rate

US median of homes 51.5% · Wisconsin: 52 better, 26 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 137 eligible stays.

Potentially preventable readmissions

12.1% this home

No different from the national rate

US median of homes 10.7% · Wisconsin: 0 better, 6 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 145 eligible stays.

Infections that led to a hospital stay

6.2% this home

No different from the national rate

US median of homes 7.1% · Wisconsin: 0 better, 0 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 77 eligible stays.

Self-care and mobility at discharge

62.5% this home

Median of homes: Wisconsin54.2% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 48 residents counted.

Falls with major injury

0.0% this home

Median of homes: Wisconsin0.0% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 71 residents counted.

New or worsened pressure ulcers

3.9% this home

Median of homes: Wisconsin2.2% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 71 residents counted.

Medication list given at discharge

100.0% this home

Median of homes: Wisconsin100.0% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 43 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: COMPLETE CARE AT MANITOWOC LLC. CMS links this home to Complete Care, a group of 85 nursing homes averaging 3.2 stars overall.

Name	Role	Type	Share	Since
Eef Capital LLC	5% or greater direct ownership interest	Organization	40%	06/01/2018
Snj Wisconsin LLC	5% or greater direct ownership interest	Organization	60%	06/01/2018
Schlaff, Benny	5% or greater indirect ownership interest	Individual	20%	06/01/2018
Schlaff, Nachum	5% or greater indirect ownership interest	Individual	20%	06/01/2018
Silverberg, Nisanel	5% or greater indirect ownership interest	Individual	11%	06/01/2018
Hellman, Yosef	Managing control - governing body	Individual		06/01/2018
Stein, Shalom	Managing control - governing body	Individual		06/01/2018
Culp, Karen	Operational/managerial control	Individual		02/03/2020
Giriyappa, Pradeep	Operational/managerial control	Individual		06/01/2018
Grindheim, Cynthia	Operational/managerial control	Individual		02/27/2019
Hellman, Yosef	Operational/managerial control	Individual		06/01/2018
Eef Capital LLC	Adp of the SNF	Organization		06/01/2018
Manitowoc Property LLC	Adp of the SNF	Organization		03/31/2025
Snj Wisconsin LLC	Adp of the SNF	Organization		06/01/2018
Christel, Brianna	Adp of the SNF	Individual		06/25/2021
Culp, Karen	Adp of the SNF	Individual		02/03/2020
Giriyappa, Pradeep	Adp of the SNF	Individual		03/31/2025
Grindheim, Cynthia	Adp of the SNF	Individual		02/27/2019
Hellman, Yosef	Adp of the SNF	Individual		06/01/2018
Schlaff, Benny	Adp of the SNF	Individual		06/01/2018
Schlaff, Nachum	Adp of the SNF	Individual		06/01/2018
Silverberg, Nisanel	Adp of the SNF	Individual		06/01/2018
Stein, Shalom	Adp of the SNF	Individual		06/01/2018

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 4 problems in this area, most recently on October 1, 2025: "Provide enough food/fluids to maintain a resident's health."
How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 3 problems in this area, most recently on September 27, 2023: "Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody."
When is the care plan meeting, and can family attend it?Inspectors cited 2 problems in this area, most recently on July 7, 2025: "Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards."
Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on November 26, 2024: "Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident."
Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.39 hours per resident per day, below the Wisconsin average of 3.77.

Other nursing homes nearby

River's Bend Health Services
Manitowoc, 1.9 mi · 3 of 5 stars · 27 citations
Shady Lane Nursing Care Center
Manitowoc, 3.2 mi · 5 of 5 stars · 5 citations
St. Marys Home for the Aged
Manitowoc, 3.3 mi · 5 of 5 stars · 12 citations
North Ridge Health and Rehabilitation Center
Manitowoc, 5 mi · 2 of 5 stars · 48 citations
Hamilton Health Services
Two Rivers, 10.8 mi · 4 of 5 stars · 22 citations
Willowdale Health Services
New Holstein, 19.2 mi · 3 of 5 stars · 19 citations
Homestead Health Services
New Holstein, 19.5 mi · 3 of 5 stars · 35 citations
Morningside Health Services
Sheboygan, 20.3 mi · 3 of 5 stars · 17 citations

Wisconsin contacts for a concern about a nursing home

These are the official offices in Wisconsin. NursingHomeClear cannot take or act on complaints.

Inspections and complaints: Wisconsin Department of Health Services, Division of Quality Assurance, Nursing Homes, the state agency that inspects nursing homes for CMS and takes complaints about care.
Resident advocate: Wisconsin Board on Aging and Long Term Care, Ombudsman Program, 1-800-815-0015. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
State inspection reports: Wisconsin DHS Provider Search (Survey History), where Wisconsin publishes its own records on licensed homes.

Common questions

What is Complete Care at Manitowoc LLC's Medicare star rating?: CMS rates Complete Care at Manitowoc LLC 4 out of 5 stars overall, with 4 for health inspections, 3 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Complete Care at Manitowoc LLC get at its last inspection?: 2 health deficiencies at the standard inspection on October 1, 2025. The Wisconsin average is 9.5.
Has Complete Care at Manitowoc LLC been fined?: Yes. CMS lists 1 fine totaling $76,944 in the last three years.
Does Complete Care at Manitowoc LLC accept Medicaid?: It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Complete Care at Manitowoc LLC?: CMS lists 23 owners and managers, and links the home to Complete Care. Legal business name: COMPLETE CARE AT MANITOWOC LLC.

Sources

Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
Owners: CMS Ownership. Penalties: CMS Penalties.
Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.