Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 20 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
12D
5E
2F
Potential for minimal harm
0A
0B
1C
September 30, 2025Complaint inspection · 2 citations
- D
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Inspectors wroteBased on record review, and interviews with resident, staff, and Physician, the facility failed to communicate with the physician and obtain further instructions 1) regarding steps to take when a rehabilitation resident was refusing to cooperate with safety recommendations while experiencing difficulty and pain while transferring in the manner she was attempting and which was not recommended by therapy and 2) when the resident screamed during the transfer, reported pain following the transfer, and requested to go to the hospital. This was for 1 of 3 residents reviewed for accidents (Resident # 1).
- D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observations, record review, and interviews with resident, staff, and Physician the facility failed to 1) assist a resident, who had been experiencing problems following surgery, in a transfer manner recommended by physical therapy and 2) failed to stop and communicate with the physician and the Director of Nursing for further directions when a resident was refusing a safe transfer technique before proceeding to attempt the transfer. This was for 1 of 3 residents reviewed for accidents (Resident #1).
July 24, 2025Standard inspection · 5 citations
- F
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Inspectors wroteBased on observations, records reviews, and staff interviews, the facility failed to follow the approved menu related to portion size. Seven (7) of 7 residents with physician-ordered large or double portions were served a single portion (Residents #21, #26, #36, #37, #6, #47, and #52). Seven (7) of 7 residents ordered a pureed diet received 4 ounces (oz.) of chili instead of 6 oz as specified on the menu (Residents #22, #2, #11, #1, #74, #80, and #90). Twelve (12) residents with an order for a regular or mechanical soft, low concentrated sweets diet received a full slice of cake rather than a half slice of cake as indicated on the menu (Residents #29, #30, #41, #49, #65, #69, #70, #72, #75, #79, #84, and #93). This deficient practice affected 26 of 91 residents.
- F
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observations, record review, and interviews with staff, the facility failed to ensure dishware and cookware were washed and sanitized according to the manufacturer's recommendations for 1 of 1 dishwashing machine and 1 of 1 three compartment sink. This practice had the potential to affect food served to residents.
- D
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on staff and Resident Representative interviews and record review, the facility failed to maintain accurate code status information throughout the medical record for 1 of 15 residents reviewed for advance directives (Resident #11).
- D
Ensure each resident receives an accurate assessment.
Inspectors wroteBased on record review and staff interviews, the facility failed to accurately code the Minimum Data Set (MDS) assessment in the area of Swallowing/Nutritional Status for 1 of 24 residents reviewed for accuracy of the MDS (Resident #80).
- D
Provide enough food/fluids to maintain a resident's health.
Inspectors wroteBased on observations, record review, and interviews with staff and Medical Director, the facility failed to provide fortified foods as ordered by the physician for weight loss and wound healing for 2 of 2 residents reviewed for nutrition (Residents #80 and #25).
May 28, 2024Standard inspection, Complaint inspection · 11 citations
- E
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Inspectors wroteBased on record reviews and staff interviews, the facility failed to schedule a Registered Nurse (RN) for at least 8 consecutive hours per day, 7 days a week for 1 of 36 days reviewed for sufficient staffing (4/13/24).
- E
Ensure medication error rates are not 5 percent or greater.
Inspectors wroteBased on observation, record review, staff interview, pharmacy interview and Physician interview, the facility failed to have a medication error rate less than 5% as evidenced by 6 medication errors out of 29 opportunities, resulting in a medication error rate of 20.69% for 1 of 2 residents observed during the medication administration observations.
- E
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observations and staff interviews, the facility failed to maintain kitchen equipment in a clean and sanitary condition to prevent cross contamination by failing to clean under the shelf of 1 of 1 steam table observed. This practice had the potential to affect food served to the residents in the facility.
- E
Employ staff that are licensed, certified, or registered in accordance with state laws.
Inspectors wroteBased on record review, North Carolina Board of Nursing (NCBON) verification registry and staff interviews, the facility failed to verify a staff member working as a nurse (Nurse Aide #7) had an active professional nursing license with the NCBON for 1 of 4 nursing staff reviewed. NA #7 was in nursing school, did not have a professional nursing license and performed the job responsibilities of a nurse.
- E
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on record review, resident interview, staff interviews and Physician #1 interview the facility failed to complete an accurate medical record in documenting blood glucose (sugar) levels and sliding scale insulin coverage of blood glucose levels (Resident #66), the administration of enteral feedings (Resident #76), and the administration of medications (Resident #66, Resident #76 and Resident #245) for 3 of 10 residents whose medication regimen was reviewed.
- D
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on record reviews, residents and staff interviews, the facility failed to allow a resident to participate in the development of their care plan for 1 of 6 residents reviewed for care plan participation (Resident # 66).
- D
Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on record review, resident interview and staff interviews, the facility failed to provide incontinence care to a resident that was incontinent for 1 of 4 residents dependent on staff for activities of daily living (ADL) care (Resident #244).
- D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on record review, observation, and family, staff and physician interviews, the facility failed to implement interventions to reduce the risk for further falls for a resident at high risk for falls for 1 of 4 residents reviewed for accidents (Resident #82).
- D
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Inspectors wroteBased on record review, and staff and Medical Director (MD) interviews, the facility failed to ensure a resident did not receive anticoagulant medication (blood thinner) that had been discontinued for a resident with a subdural hematoma (brain bleed) and at risk for falls for 1 of 3 residents reviewed for unnecessary medications (Resident #82).
- D
Dispose of garbage and refuse properly.
Inspectors wroteBased on observations and staff interviews, the facility failed to ensure the area surrounding the one dumpster on the campus was free of debris and the dumpster door was closed for 2 or 2 observations.
- C
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Inspectors wroteBased on observations, resident interviews and staff interviews, the facility failed to display survey results in a location accessible to residents during observations of the facility. This failure affected all residents in the facility.
January 6, 2023Standard inspection · 2 citations
- D
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on record review, resident interview and staff interviews, the facility failed to ensure staff spoke to a resident in a respectful and dignified manner for 1 of 1 resident (Resident #44) reviewed for dignity.
- D
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observations and staff interviews, the facility failed to discard an expired medication and store Gabapentin liquid, a seizure medication, in the refrigerator as indicated on the pharmacy label and bottle of medication for 1 of 2 medications carts observed (Front 300-Hall Medication Cart).
Fire safety inspections
10 fire safety citations on file: 5 on May 28, 2024, 5 on January 6, 2023.
Every fire safety citation10 citations
- F
Install emergency lighting that can last at least 1 1/2 hours.
K 291 · May 28, 2024 · Corrected (the home has a date of correction)
- F
Properly install and monitor supervisory attachments on automatic sprinkler systems.
K 352 · May 28, 2024 · Corrected (the home has a date of correction)
- F
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
K 521 · May 28, 2024 · Corrected (the home has a date of correction)
- D
Provide properly protected cooking facilities.
K 324 · May 28, 2024 · Corrected (the home has a date of correction)
- D
Have proper medical gas storage and administration areas.
K 923 · May 28, 2024 · Corrected (the home has a date of correction)
- D
Keep aisles, corridors, and exits free of obstruction in case of emergency.
K 211 · January 6, 2023 · Corrected (the home has a date of correction)
- D
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
K 321 · January 6, 2023 · Corrected (the home has a date of correction)
- D
Have properly installed electrical wiring and gas equipment.
K 511 · January 6, 2023 · Corrected (the home has a date of correction)
- D
Enure that solid fuel-burning fireplaces are not in patient sleeping areas.
K 525 · January 6, 2023 · Corrected (the home has a date of correction)
- D
Have proper medical gas storage and administration areas.
K 923 · January 6, 2023 · Corrected (the home has a date of correction)