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Harnett Woods Nursing and Rehabilitation Center

604 Lucas Road, Dunn, NC 28334 · Harnett County · (910) 891-4600

100 certified beds, about 86 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1996

CMS high performing icon Certified for Medicaid Certified for Medicare
Overall
5 of 5
Health inspections
4 of 5
Staffing
3 of 5
Quality measures
5 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 345478 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on July 10, 2025, inspectors cited 2 health deficiencies (the North Carolina average is 4.7, the national average 9.2).

None of its 9 health citations since March 2023 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.49 hours per resident per day, against 3.85 across North Carolina and 3.86 nationally. Registered nurses accounted for 0.44 of those hours.

48.8% of nursing staff left within the year CMS measured (North Carolina average 49.0%).

CMS links it to Principle Long Term Care, an affiliated group of 40 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 9 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
7D
1E
0F
Potential for minimal harm
0A
1B
0C
July 10, 2025Standard inspection · 2 citations
  1. D
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
    F605 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on record reviews, and staff interviews, the facility failed to ensure residents were free from chemical restraints when Medication Aide (Med Aide) #1 brought melatonin to the facility and administered melatonin to Resident #16 without a physician's order, administered an additional dose of melatonin to Resident #31 with an order for 3 milligrams (mg) of melatonin and administered an additional dose of melatonin to Resident #74 with an order for 10 mg of melatonin because she wanted a quiet night. The deficient practice occurred for 3 of the 9 sampled residents for medication administration (Resident #16, Resident #31 and Resident #74).
  2. B
    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
    F628 · Resident Rights · No actual harm, potential for minimal harm, pattern · no revisit needed August 6, 2025
    Inspectors wroteBased on record review and staff interviews the facility failed to notify the Resident Representative in writing of the reason for the unplanned transfer/discharge to the hospital for 1 of 1 resident (Resident #21) reviewed for hospitalizations.
May 31, 2024Standard inspection · 3 citations
  1. D
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    F644 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 28, 2024
    Inspectors wroteBased on record review and staff interview, the facility failed to refer residents with newly evident mental health diagnoses for Preadmission Screening and Resident Review (PASRR) level II screen for 2 of 5 sampled residents reviewed for PASRR (Resident #44 and Resident #63).
  2. D
    PASARR screening for Mental disorders or Intellectual Disabilities
    F645 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 28, 2024
    Inspectors wroteBased on staff interviews and record review, the facility failed to apply for a level II Preadmission Screening and Resident Review (PASRR) screening for 2 of 5 residents reviewed for PASRR level II screenings.(Resident #63 and Resident #71)
  3. D
    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
    F688 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) June 28, 2024
    Inspectors wroteBased on observation, record review, staff, family and resident interviews the facility failed to provide a restorative maintenance program to prevent further decrease in range of motion/mobility for 1 of 3 residents reviewed for range of motion (Resident #64).
May 3, 2024Complaint inspection · 2 citations
  1. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on record review, staff interview, and physician interview the facility failed to notify the physician when a resident developed pain and bruising in the rib area following a fall. This was for one (Resident # 2) of three sampled residents who had sustained bruising.
  2. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on record review, staff interview, and physician interview the facility failed to ensure a complete assessment was done when Resident # 2 started complaining of rib pain and showing signs of bruising following a fall. This was for one (Resident # 2) out of three sampled residents who sustained bruising and/or injuries.
March 3, 2023Standard inspection · 2 citations
  1. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) March 27, 2023
    Inspectors wroteBased on observation and staff interviews, the facility failed to label, date, and/or remove expired food items stored for use in 1 of 1 walk-in coolers and 1 of 3 nourishment rooms (300 Hall Nourishment room). These practices had the potential to affect food served to residents.
  2. D
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
    F550 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) March 27, 2023
    Inspectors wroteBased on record review, observations and staff interviews, the facility failed to promote dignity for 4 of 4 residents (Resident #50 Resident #48, Resident #23 and Resident #11) reviewed for dining when Resident #48, Resident #23 and Resident #11 were not assisted with their meals immediately after nursing staff delivered the meal trays to the table and when Nurse #1 and Nurse Aide #2 stood while assisting Resident #50 and #48 with eating. The reasonable person concept was applied to this deficiency as individuals in their home environment have the expectation to engage in eating when food is served and to be assisted with eating by staff at an eye level position and not standing over the resident.

Fire safety inspections

4 fire safety citations on file: 3 on May 31, 2024, 1 on March 3, 2023.

Every fire safety citation4 citations
  1. F
    Satisfy building requirements after a repair, renovation, modification, or change of user/occupancy.
    K 111 · May 31, 2024 · Corrected (the home has a date of correction)
  2. F
    Have a battery powered remote alarm panel in a location accessible by operating personnel.
    K 916 · May 31, 2024 · Corrected (the home has a date of correction)
  3. D
    Have properly installed electrical wiring and gas equipment.
    K 511 · May 31, 2024 · Corrected (the home has a date of correction)
  4. D
    Install an approved automatic sprinkler system.
    K 351 · March 3, 2023 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeNorth CarolinaUnited States
All nursing staff (RN, LPN and aides)3.493.853.86
Registered nurses0.440.620.69
All nursing staff on weekends3.273.423.42
Nurse aides2.01
Licensed practical nurses1.04
Nursing staff turnover (share who left in a year)48.8%49.0%45.8%
Registered nurse turnover11.1%45.6%42.9%
Administrators who left1

CMS expects 3.42 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.58 on weekdays and 3.27 on weekends, 9% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 15.1% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.48 in April to June 2025 to 3.49 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20263.490.443.583.27 15.1%0 of 9086
Oct to Dec 20253.610.423.733.31 18.3%0 of 9287
Jul to Sep 20253.460.463.573.19 16.3%0 of 9288
Apr to Jun 20253.480.463.593.20 13.5%1 of 9186
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
North Carolina, Jan to Mar 20263.650.533.823.258.0%0.7% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.

Official wage estimates for North Carolina

JobMedianMiddle halfEmployed
North Carolina, all employers
CNAs (nursing assistants)$18.49$17.28 to $21.0864,010
LPNs and LVNs$30.42$28.50 to $33.5118,010
Registered nurses$40.56$37.87 to $49.06111,120
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeNorth CarolinaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
20.215.613.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.00.70.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
1.22.31.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
1.53.53.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
1.01.41.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
19.918.314.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
3.25.54.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
12.314.015.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
15.422.923.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
6.812.912.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
0.71.81.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
1.81.81.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Harnett Woods Nursing and Rehabilitation Center's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (45.4% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

45.4% this home

No different from the national rate

US median of homes 51.5% · North Carolina: 93 better, 25 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 56 eligible stays.

Potentially preventable readmissions

11.9% this home

No different from the national rate

US median of homes 10.7% · North Carolina: 1 better, 4 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 68 eligible stays.

Infections that led to a hospital stay

9.1% this home

No different from the national rate

US median of homes 7.1% · North Carolina: 1 better, 3 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 47 eligible stays.

Self-care and mobility at discharge

53.6% this home

Median of homes: North Carolina54.0% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 28 residents counted.

Falls with major injury

0.0% this home

Median of homes: North Carolina0.6% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 34 residents counted.

New or worsened pressure ulcers

0.0% this home

Median of homes: North Carolina2.5% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 34 residents counted.

Medication list given at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: North Carolina97.5% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 4 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: REDWOOD LTC GROUP, LLC. CMS links this home to Principle Long Term Care, a group of 40 nursing homes averaging 3 stars overall.

NameRoleTypeShareSince
Boice, GaleCorporate officerIndividual03/05/2018
Johnson, DianneCorporate officerIndividual01/01/2011
Principle Long Term Care, Inc.Operational/managerial controlOrganization01/01/2011
Neenan, AshleyOperational/managerial controlIndividual10/08/2014
Boice, GaleAdp of the SNFIndividual03/05/2018
Hill, RaymondAdp of the SNFIndividual01/01/2011
Hill, RobertAdp of the SNFIndividual01/01/2011
Hill, StephenAdp of the SNFIndividual01/01/2011
Neenan, AshleyAdp of the SNFIndividual10/07/2025
Rao, LakshmanAdp of the SNFIndividual01/01/1998

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 3 problems in this area, most recently on July 10, 2025: "Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies."
  2. When is the care plan meeting, and can family attend it?Inspectors cited 2 problems in this area, most recently on May 31, 2024: "Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed."
  3. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 2 problems in this area, most recently on May 31, 2024: "Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason."
  4. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 1 problem in this area, most recently on July 10, 2025: "Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.27 hours per resident per day, below the North Carolina average of 3.42.
  6. How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.

Other nursing homes nearby

North Carolina contacts for a concern about a nursing home

These are the official offices in North Carolina. NursingHomeClear cannot take or act on complaints.

Common questions

What is Harnett Woods Nursing and Rehabilitation Center's Medicare star rating?
CMS rates Harnett Woods Nursing and Rehabilitation Center 5 out of 5 stars overall, with 4 for health inspections, 3 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Harnett Woods Nursing and Rehabilitation Center get at its last inspection?
2 health deficiencies at the standard inspection on July 10, 2025. The North Carolina average is 4.7.
Has Harnett Woods Nursing and Rehabilitation Center been fined?
CMS lists no fines in the last three years.
Does Harnett Woods Nursing and Rehabilitation Center accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Harnett Woods Nursing and Rehabilitation Center?
CMS lists 10 owners and managers, and links the home to Principle Long Term Care. Legal business name: REDWOOD LTC GROUP, LLC.

Sources

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