4200 Washington St., Hollywood, FL 33021 · Broward County · (954) 981-6300
240 certified beds, about 206 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1984
CMS Care Compare ratings, data as of September 1, 2026 · CCN 105495 · See it on Medicare.gov · Compare with other homes
At its most recent standard inspection, on June 11, 2025, inspectors cited 13 health deficiencies (the Florida average is 7.1, the national average 9.2).
None of its 32 health citations since September 2022 was rated as actual harm or immediate jeopardy.
CMS lists 9 fines totaling $65,592 in the last three years; the largest was $14,814, and the latest is dated February 20, 2024.
Nurses and nurse aides worked 3.73 hours per resident per day, against 3.82 across Florida and 3.86 nationally. Registered nurses accounted for 0.89 of those hours.
29.5% of nursing staff left within the year CMS measured (Florida average 41.4%).
CMS links it to Ventura Services, an affiliated group of 14 nursing homes.
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 32 health citations on file.
Inspectors wroteBased on observations, interviews, and record review, the facility failed to ensure sufficient qualified nursing staff were always available to provide nursing and related services to meet the residents' needs safely and in a manner that promotes each resident's rights, physical, mental, and psychosocial well-being.
Inspectors wrote). During an observation of the mechanical ware washing machine, as part of the initial kitchen tour, it was noted that the water temperature of the rinse cycle did not reach the 160 degrees necessary for hot water sanitizing, and that there was an accumulation of residue on the spray arms and nozzles inside of the ware washing machine. At the time of the observation, the Food Service Director acknowledged the concerns and stated that the machine will default automatically to chemical sanitizer when hot water sanitizing was not working appropriately. 4). During an observation of lunch being served to the residents in the Dining Room, on 06/08/25 at 1:04 PM, the following were noted a. Saff K, Restorative Aide, was observed pouring coffee into the basin of the only hand washing sink in the Dining Room. [...]
Inspectors wroteBased on review of policy and procedure, observation and interview, the facility failed to provide liners for sharps containers for 2 out of 4 wings in the facility.
Inspectors wroteBased on policy review, observation, interview and record review, the facility failed to ensure the call light was in reach for 1 of 33 sampled residents (Resident #463).
Inspectors wroteBased on policy review, interviews, observation and record review, the facility failed to follow treatment and services for heel pressure ulcers for 1 of 2 sampled residents (Resident #463) reviewed for not offloading heels as a preventative pressure ulcer measure.
Inspectors wroteBased on review of policy and procedure, observation, interview and record review, the facility failed to properly secure catheter for 1 of 1 sampled resident observed during Foley Catheter care, Resident #82.
Inspectors wroteBased on interviews, and record review, the facility failed to monitor the dialysis (Central Venous Catheter) CVC access site for 1 of 1 sampled resident reviewed for dialysis (Resident #35).
Inspectors wroteBased on observation, interviews and record review, the facility failed to ensure controlled substance medication reconciliation was accurate for 4 of 9 sampled residents (Resident #70, #115, #147 and #47) and failed to obtain a physician order for a controlled medication for 1 of 9 sampled residents (Resident #70) reviewed during the controlled drugs record review.
Inspectors wroteBased on observations, interviews, and record review, the facility failed to monitor the behaviors of residents on psychotropic medication for 2 of 5 sampled residents reviewed for unnecessary medications (Resident #134 and Resident #173).
Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to ensure it was free of significant medication errors for 1 of 5 sampled residents reviewed for medications (Resident #69).
Inspectors wroteBased on review of policy the facility's and procedures, observation and interview, the facility failed to 1) ensure that it secured the Wound Care treatment cart for 1 of 5 sampled Wound Care carts observed, East wing Wound Care cart; 2) ensure that it secured the Medication Administration Cart for 1 of 9 sampled Medication Administration carts observed, Medication cart A East wing; 3) secure medication in 1 of 8 medication carts observed, medication cart A, on the Center wing; and 4) failed to properly label medication for general population use for 1 of 9 medication carts, during a Medication Storage Observation (medication cart 2 of the East wing.
Inspectors wrote2). Resident #13 was admitted to the facility on [DATE]. According to the resident's most recent complete assessment, a Quarterly MDS, with a reference date of 05/08/25, Resident #13 had a BIMS score of 06, indicating a severe cognitive impairment. The assessment documented that the resident required partial/moderate assistance for eating. Resident #13's diagnoses at the time of the assessment included: Anemia, Hypertension, Renal insufficiency, Alzheimer's disease, Non-Alzheimer's dementia, Malnutrition, Depression, Chronic lung disease, Respiratory failure, Muscle wasting and atrophy, Immunodeficiency, Osteoarthritis, SOB, (Shortness of Breath), Dysphagia, Cognitive communication deficit. Resident #13's care plan for nutrition documented: Care plan for nutrition: [...]
Inspectors wroteBased on observations, interviews and record reviews, the facility failed to follow the Center for Disease Control and Prevention (CDC) guidelines for infection control standards on residents for Enhanced Barrier Precautions (EBP) for 1 of 37 residents for EBP (Resident #37) and failed to properly clean the nebulizing equipment after a resident's treatment (Resident #132). The facility also failed to properly dispose of glucose strip containers used on an EBP resident and failed to follow their own policy for blood glucose monitoring for 1 of 37 sampled residents (Resident #37).
Inspectors wroteBased on review of policy and procedure, observation, interview and record review, the facility failed to follow physician's orders to administer Insulin medications to a Diabetic resident; and failed to check and document a Diabetic resident's Blood Sugar Level (BSL). This affected 1 of 2 sampled residents reviewed, Resident #1.
Inspectors wroteBased on record review, observation and interview, the facility failed to provide ADL (activities of daily living) care and services for showers for 1 of 2 sampled residents reviewed for ADL's (Resident #47), and fingernail grooming for 1 of 2 sampled residents reviewed for ADL's (Resident #116) .
Inspectors wroteBased on observation, interview, and record review, the facility failed to provide an ongoing activities program for 1 of 2 sampled residents reviewed for activities (Resident #140).
Inspectors wroteBased on observation, interview and record review, the facility failed to obtain urine specimen as ordered for 1 of 12 sampled residents with indwelling urinary catheters (Resident #321).
Inspectors wroteBased on interview and record review the facility failed to ensure physician visits were performed as required for 2 of 2 sampled residents reviewed for physician visits (Resident #29 and #81).
Inspectors wroteBased on observations, interviews, and record review, the facility failed to follow their own menu planning national guidelines, which has the potential to affect 41 residents on a regular diet, and failed to provide food that accommodates resident allergies, intolerances, and preferences: for 3 of 48 residents on East Unit during in-room dining observations (Resident #115, Resident #95, and Resident #370).
Inspectors wroteBased on observations, interviews, and record review, the facility failed to maintain the appropriate food temperatures in the reach-in refrigerators and walk-in freezer and ensure kitchen equipment was in proper working order during 1 of 3 observations/visits in the main kitchen.
Inspectors wroteBased on observation, interview and record review, the facility failed to provide rehabilitative (rehab) services to prevent decline in activities of daily living for 1 of 2 sampled residents reviewed for rehab services (Residents #140).
Inspectors wroteBased on observations, interviews, and record review, the facility failed to treat residents in a dignified manner for 3 out of 34 sampled residents (Resident #34, #72, #456).
Inspectors wroteBased on observations, interviews, and record review, the facility failed to provide showers as preferred by resident for 4 out of 34 sampled residents (Resident #29, #456, #62, and #58).
Inspectors wroteBased on observations and interviews, the facility failed to maintain a safe, clean, and comfortable homelike environment throughout the facility, which also specifically included Resident #34 and #456.
Inspectors wroteBased on observations, interviews, and record reviews the facility failed to ensure proper nail care for 7 of 34 sampled residents (Resident # 131, 143, 420, 411, 29, 15, 108).
Inspectors wroteBased on observation, interview, and record review, it was determined that the facility failed to ensure that Resident #146 and Resident #115 received proper follow-up treatment and care to maintain good foot health for 2 of 2 sampled residents observed for Activities of Daily Living (ADLs), Resident #106 and #115.
Inspectors wroteBased on observation, interview, and record review, the facility failed to adjust the tube feeding regimen to meet a resident's caloric and protein needs, failed to follow the tube feeding order, and failed to prevent the development of a new pressure ulcer for 1 of 1 sampled resident (Resident #30) reviewed for tube feedings.
Inspectors wroteBased on observation, interview, record review and review of policy and procedure, it was determined that the facility failed to ensure that it visibly posted and correctly dated the Nurse Staffing Information form, for 2 of 4 days during the current Recertification survey.
Inspectors wroteBased on observation, interview, record review and review of policy and procedure, it was determined that the facility failed to 1) ensure that it kept its Wound Care Treatment Cart locked and secured during wound care for 3 of 3 sampled residents observed, Resident #102, Resident #73 and Resident #154, and for 1 of 4 Treatment Carts observed, East wing Treatment cart; and 2) facility failed to ensure that it secured medications at the bedside for 1 of 34 sampled residents during an observational tour, Resident #109.
Inspectors wroteBased on observations, interviews, and record reviews the facility failed to ensure resident's received proper meal preferences for 2 of 2 sampled residents (Resident #417, and #408). Both residents had complaints that their meal choices were not being followed; one of the two residents was routinely served meals she could not eat due to celiac disease and lactose intolerance.
Inspectors wroteBased on observation, staff interview and record review, the facility failed to provide appropriate beverages to a resident who was prescribed by the Physician to have nectar-thickened consistency liquids for 1 out of 1 sampled residents (Resident #140).
Inspectors wroteBased on observation and interviews, and record review, the facility failed to keep food safety requirements with storage, preparation, and distribution that is by professional standards for food service safety, including holding cold foods at regulatory temperature, failure to adequately cover facial hair, foods not dated and labeled, and failure wear a hairnet in the food production area.
9 fire safety citations on file: 4 on June 11, 2025, 3 on March 7, 2024, 2 on September 22, 2022.
| Date | Penalty | Amount or length |
|---|---|---|
| February 20, 2024 | Fine | $4,938 |
| February 12, 2024 | Fine | $4,938 |
| January 22, 2024 | Fine | $14,814 |
| January 8, 2024 | Fine | $4,938 |
| January 2, 2024 | Fine | $4,587 |
| December 11, 2023 | Fine | $13,762 |
| November 6, 2023 | Fine | $11,645 |
| October 10, 2023 | Fine | $3,147 |
| October 2, 2023 | Fine | $2,823 |
A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Florida | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.73 | 3.82 | 3.86 |
| Registered nurses | 0.89 | 0.73 | 0.69 |
| All nursing staff on weekends | 3.31 | 3.49 | 3.42 |
| Nurse aides | 2.26 | ||
| Licensed practical nurses | 0.58 | ||
| Nursing staff turnover (share who left in a year) | 29.5% | 41.4% | 45.8% |
| Registered nurse turnover | 47.8% | 46.0% | 42.9% |
| Administrators who left | 1 |
CMS expects 4.09 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.90 on weekdays and 3.31 on weekends, 15% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.79 in April to June 2025 to 3.73 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.73 | 0.89 | 3.90 | 3.31 | 0.0% | 0 of 90 | 206 |
| Oct to Dec 2025 | 3.70 | 0.87 | 3.89 | 3.21 | 0.0% | 0 of 92 | 201 |
| Jul to Sep 2025 | 3.67 | 0.87 | 3.83 | 3.28 | 0.0% | 0 of 92 | 210 |
| Apr to Jun 2025 | 3.79 | 0.96 | 4.00 | 3.29 | 0.0% | 0 of 91 | 207 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Florida, Jan to Mar 2026 | 3.76 | 0.70 | 3.90 | 3.44 | 1.1% | 0.2% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Florida, all employers | |||
| CNAs (nursing assistants) | $18.03 | $17.33 to $20.34 | 96,960 |
| LPNs and LVNs | $29.70 | $28.14 to $31.11 | 38,620 |
| Registered nurses | $40.48 | $37.82 to $48.64 | 229,940 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Florida | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 3.5 | 8.7 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.1 | 0.3 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.7 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 0.6 | 2.5 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.1 | 1.5 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 4.1 | 9.5 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 3.6 | 4.5 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 3.5 | 8.6 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 26.9 | 26.1 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 10.8 | 9.1 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.6 | 2.1 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.8 | 1.1 | 1.8 |
For a stay to recover after a hospital visit, these are the results CMS publishes for Emerald Nursing and Rehabilitation Center's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (41.9% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.
41.9% this home
No different from the national rate
US median of homes 51.5% · Florida: 169 better, 109 worse
Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 45 eligible stays.
10.5% this home
No different from the national rate
US median of homes 10.7% · Florida: 2 better, 35 worse
Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 77 eligible stays.
7.7% this home
No different from the national rate
US median of homes 7.1% · Florida: 6 better, 21 worse
Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 39 eligible stays.
48.8% this home
Median of homes: Florida55.1% · US 56.6%
Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 168 residents counted.
0.8% this home
Median of homes: Florida0.6% · US 0.0%
Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 239 residents counted.
2.9% this home
Median of homes: Florida1.3% · US 1.7%
Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 239 residents counted.
94.7% this home
Median of homes: Florida97.7% · US 98.7%
Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 38 residents counted.
Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.
Legal business name: HILLCREST OPCO LLC. CMS links this home to Ventura Services, a group of 14 nursing homes averaging 3.2 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Hillcrest Opco Holdings LLC | 5% or greater direct ownership interest | Organization | 100% | 09/29/2023 |
| Agrp 2011 Trust | Indirect ownership interest | Organization | 09/29/2023 | |
| Deborah Philipson 2011 Family Trust | Indirect ownership interest | Organization | 09/29/2023 | |
| Philipson Family Limited Liability Company, LLC | Indirect ownership interest | Organization | 09/29/2023 | |
| Bengio, Jacob | Operational/managerial control | Individual | 09/29/2023 | |
| Paritzky, Jeremie | Operational/managerial control | Individual | 09/29/2023 | |
| Reiz, Jason | Operational/managerial control | Individual | 11/12/2023 | |
| Philipson, Bent | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 07/15/2025 | |
| Philipson, Gabrielle | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 07/15/2025 | |
| Philipson, Raquel | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 07/15/2025 | |
| Agrp 2011 Trust | Trustee of the SNF | Organization | 09/29/2023 | |
| Deborah Philipson 2011 Family Trust | Trustee of the SNF | Organization | 09/29/2023 | |
| Agrp 2011 Trust | Adp of the SNF | Organization | 09/29/2023 | |
| Deborah Philipson 2011 Family Trust | Adp of the SNF | Organization | 09/29/2023 | |
| Philipson Family Limited Liability Company, LLC | Adp of the SNF | Organization | 09/29/2023 | |
| Richards Mitchell & Cross Pa | Adp of the SNF | Organization | 09/29/2023 | |
| Ventura Services - Florida, LLC | Adp of the SNF | Organization | 09/29/2023 | |
| Fong, Alexander | Adp of the SNF | Individual | 09/29/2023 | |
| Reiz, Jason | Adp of the SNF | Individual | 11/12/2023 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Chosen from this home's own inspection record.
Licensed assisted living homes in the same town or within 5 miles, each with its Florida inspection record.
These are the official offices in Florida. NursingHomeClear cannot take or act on complaints.