What is Franklin Grove Living and Rehab's Medicare star rating?

CMS rates Franklin Grove Living and Rehab 5 out of 5 stars overall, with 4 for health inspections, 2 for staffing and 5 for quality measures (CMS data as of September 1, 2026).

How many deficiencies did Franklin Grove Living and Rehab get at its last inspection?

8 health deficiencies at the standard inspection on April 15, 2026. The Illinois average is 12.6.

Has Franklin Grove Living and Rehab been fined?

CMS lists no fines in the last three years.

Does Franklin Grove Living and Rehab accept Medicaid?

It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.

Who owns Franklin Grove Living and Rehab?

CMS lists 16 owners and managers. Legal business name: FRANKLIN GROVE LIVING & REHABILITATION CENTER, LLC.

Franklin Grove Living and Rehab: Inspections & Ratings

The record in brief

At its most recent standard inspection, on April 15, 2026, inspectors cited 8 health deficiencies (the Illinois average is 12.6, the national average 9.2).

None of its 20 health citations since October 2023 was rated as actual harm or immediate jeopardy.

CMS lists no fines against this home in the last three years.

Nurses and nurse aides worked 3.56 hours per resident per day, against 3.45 across Illinois and 3.86 nationally. Registered nurses accounted for 0.57 of those hours.

45.5% of nursing staff left within the year CMS measured (Illinois average 44.5%).

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

110/23

201/24

111/24

302/25

102/25

105/25

102/26

804/26

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 20 health citations on file.

Severity

Isolated

Pattern

Widespread

Immediate jeopardy

Actual harm

Potential for more than minimal harm

16D

Potential for minimal harm

April 15, 2026Standard inspection · 8 citations

E

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

F803 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) April 30, 2026

Inspectors wroteBased on observation, interview and record review the facility failed to ensure the menu was followed for the noon meal for the residents on pureed diets to 4 of 8 residents (R10, R59, R62 and R69) reviewed for dietary services in the sample of 18.
D

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 30, 2026

Inspectors wroteBased on interview and record review the facility failed to notify a resident's power of attorney (POA) of a change in condition for 1 of 4 residents (R3) reviewed for change of condition in a sample of 18.
D

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

F605 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 30, 2026

Inspectors wroteBased on interview and record review, the facility failed to ensure an as needed anxiety medication had a stop date for one of 18 residents (R69) reviewed for psychotropics in the sample of 18.
D

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 30, 2026

Inspectors wroteBased on observation, interview, and record review the facility failed to monitor a non pressure wound for one of 18 residents (R4) reviewed for quality of care in the sample of 18.
D

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 30, 2026

Inspectors wroteBased on observation, interview, and record review the facility failed to clean a pressure injury in a manner to prevent cross contamination and failed to have pressure injury preventions in place for three of four residents (R4, R30, R69) reviewed for pressure injury in the sample of 18.
D

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 30, 2026

Inspectors wroteBased on observation, interview, and record review the facility failed to ensure a resident's indwelling urinary catheter tubing was kept off the floor for 1 of 4 residents (R37) reviewed for indwelling urinary catheters in the sample of 18.
D

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

F810 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 30, 2026

Inspectors wroteBased on observation, interview, and record review the facility failed to provide a resident with a plate guard for 1 of 2 residents (R8) reviewed for assistive devices in the sample of 18.
D

Provide and implement an infection prevention and control program.

F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) April 30, 2026

Inspectors wroteBased on observation, interview, and record review the facility failed to ensure staff wore the required personal protective equipment (PPE) when providing care to a resident on enhanced barrier precautions. This applies to 2 of 18 residents (R37 and R50) reviewed for infection control in the sample of 18.

February 4, 2026Complaint inspection · 1 citation

E

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) February 6, 2026

Inspectors wroteBased on observation, interview, and record review, the facility failed to ensure fall prevention interventions were in place for four of four residents (R1-R4) reviewed for safety/supervision in the sample of four.

May 30, 2025Complaint inspection · 1 citation

D

Provide medically-related social services to help each resident achieve the highest possible quality of life.

F745 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 23, 2025

Inspectors wroteBased on observation, interview, and record review the facility failed to ensure a physician ordered referral to a specialist was initiated and facilitated for one resident (R1) of three residents reviewed for community medical appointments.

February 26, 2025Complaint inspection · 1 citation

D

Provide and implement an infection prevention and control program.

F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 28, 2025

Inspectors wroteBased on observation, interview, and record review the facility failed to ensure staff wore the correct personal protective equipment (PPE) and failed to complete handwashing prior to leaving residents' rooms on contact isolation for norovirus while the facility is in outbreak status. This applies to 2 of 26 (R1, R2) residents reviewed for infection control.

February 6, 2025Standard inspection · 3 citations

E

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

F921 · Environmental · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 20, 2025

Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to provide residents with a safe and comfortable home-like environment that enhanced each resident's overall quality of life by not maintaining an effective preventative maintenance plan due to observing wall in resident's room with areas of visibly scraped paint throughout room; chair railing not secured to the wall that exposed nails and caused drywall dust to accumulate on the floor; multiple bathroom doors with visible deep scrapes and holes to the middle and lower portions; and the heating baseboard cover plates were not firmly attached or were missing. This failure directly affected 14 residents (R1, R5, R6, R9, R14, R16, R25, R33, R49, R50, R59, R65, R69, and R75) within 13 total rooms in a sample size of 36.
D

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 20, 2025

Inspectors wroteBased on observation, interview, and record review the facility failed to have interventions in place to prevent a pressure ulcer, failed to identify an area of pressure before becoming a stage 3 and failed to have a new pressure ulcer assessed by the wound care provider while in the facility. These failures resulted in R39's pressure ulcer worsening. This applies to two of four residents (R39, R27) reviewed for pressure in the sample of 36.
D

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

F690 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 20, 2025

Inspectors wroteBased on observation, interview, and record review the facility failed to ensure a dependent resident received timely incontinence care and failed to ensure a resident with an indwelling catheter maintained the drainage bag below the level of the bladder for 2 of 4 residents (R21, R12) reviewed for bowel and bladder in the sample of 36.

November 6, 2024Complaint inspection · 1 citation

D

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 18, 2024

Inspectors wroteBased on interview and record review the facility failed to follow their policies and procedures on reporting an allegation of abuse for 1 of 7 residents (R1) reviewed for abuse in the sample of 7.

January 30, 2024Complaint inspection · 2 citations

D

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

F582 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 7, 2024

Inspectors wroteBased on interview and record review the facility failed to ensure a resident's personal funds were refunded upon discharge. This applies to 1 of 4 residents (R1) reviewed for personal funds in the sample of 4.
D

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) February 7, 2024

Inspectors wroteBased on interview and record review the facility failed to provide a resident's medications upon discharge. This applies to 1 of 3 residents (R1) reviewed for discharge in the sample of 4.

January 4, 2024Standard inspection · 2 citations

D

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 30, 2024

Inspectors wroteBased on observation, interview and record review the facility failed to have interventions in place to prevent a pressure injury for 1 of 4 residents (R57) reviewed for pressure injuries in the sample of 17.
D

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 30, 2024

Inspectors wroteBased on observation, interview and record review, the facility failed to ensure quarterly smoking assessments were completed for 1 of 2 residents (R32) reviewed for smoking safety in the sample of 17.

October 31, 2023Complaint inspection · 1 citation

F

Provide and implement an infection prevention and control program.

F880 · Infection Control · No actual harm, potential for more than minimal harm, widespread · found on a complaint visit · Corrected (the home has a date of correction) November 8, 2023

Inspectors wroteBased on interview and record review the facility failed to perform testing for two weeks after a resident tested positive for Covid 19. This applies to all 73 residents residing at the facility.

Fire safety inspections

16 fire safety citations on file: 6 on April 15, 2026, 5 on February 6, 2025, 5 on January 4, 2024.

Every fire safety citation16 citations

F
Inspect, test, and maintain automatic sprinkler systems.

K 353 · April 15, 2026 · Corrected (the home has a date of correction)
F
Have simulated fire drills held at unexpected times.

K 712 · April 15, 2026 · Corrected (the home has a date of correction)
E
Provide properly protected cooking facilities.

K 324 · April 15, 2026 · Corrected (the home has a date of correction)
E
Install an approved automatic sprinkler system.

K 351 · April 15, 2026 · Corrected (the home has a date of correction)
E
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

K 372 · April 15, 2026 · Corrected (the home has a date of correction)
E
Have proper medical gas storage and administration areas.

K 923 · April 15, 2026 · Corrected (the home has a date of correction)
F
Have simulated fire drills held at unexpected times.

K 712 · February 6, 2025 · Corrected (the home has a date of correction)
F
Have generator or other power source capable of supplying service within 10 seconds.

K 918 · February 6, 2025 · Corrected (the home has a date of correction)
E
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

K 372 · February 6, 2025 · Corrected (the home has a date of correction)
E
Install smoke barrier doors that can resist smoke for at least 20 minutes.

K 374 · February 6, 2025 · Corrected (the home has a date of correction)
E
Ensure operating rooms are properly protected and written records are maintained and available for inspection.

K 913 · February 6, 2025 · Corrected (the home has a date of correction)
F
Have simulated fire drills held at unexpected times.

K 712 · January 4, 2024 · Corrected (the home has a date of correction)
E
Provide properly protected cooking facilities.

K 324 · January 4, 2024 · Corrected (the home has a date of correction)
E
Install an approved automatic sprinkler system.

K 351 · January 4, 2024 · Corrected (the home has a date of correction)
E
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

K 372 · January 4, 2024 · Corrected (the home has a date of correction)
E
Install smoke barrier doors that can resist smoke for at least 20 minutes.

K 374 · January 4, 2024 · Corrected (the home has a date of correction)

Fines and payment denials

CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

Measure	This home	Illinois	United States
All nursing staff (RN, LPN and aides)	3.56	3.45	3.86
Registered nurses	0.57	0.72	0.69
All nursing staff on weekends	3.04	3.07	3.42
Nurse aides	2.50
Licensed practical nurses	0.49
Nursing staff turnover (share who left in a year)	45.5%	44.5%	45.8%
Registered nurse turnover	12.5%	41.8%	42.9%
Administrators who left	1

CMS expects 4.36 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.77 on weekdays and 3.04 on weekends, 19% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 3.80 in April to June 2025 to 3.56 in January to March 2026.

Quarter	All nursing staff	Registered nurses	Weekdays	Weekends	Contract staff share	Days with no RN hours	Residents a day
Jan to Mar 2026	3.56	0.57	3.77	3.04	0.0%	0 of 90	69
Oct to Dec 2025	3.58	0.50	3.77	3.09	0.0%	0 of 92	68
Jul to Sep 2025	3.83	0.51	4.03	3.31	0.0%	0 of 92	70
Apr to Jun 2025	3.80	0.56	4.01	3.27	0.0%	0 of 91	74
United States, Jan to Mar 2026	3.75	0.62	3.92	3.33	5.3%	0.5% of days
Illinois, Jan to Mar 2026	3.26	0.65	3.40	2.92	5.4%	0.6% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for Illinois

Job	Median	Middle half	Employed
Illinois, all employers
CNAs (nursing assistants)	$22.10	$18.95 to $23.26	68,640
LPNs and LVNs	$36.06	$30.57 to $38.25	17,440
Registered nurses	$46.15	$38.47 to $50.94	138,910
United States, nursing care facilities
CNAs (nursing assistants)	$20.67	$17.91 to $22.55	534,270
LPNs and LVNs	$33.86	$30.05 to $37.40	188,210
Registered nurses	$41.11	$37.85 to $47.68	142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

Measure	This home	Illinois	US
Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1	9.8	13.4	13.9
Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1	0.3	0.9	0.8
Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1	1.3	1.5	1.6
Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1	1.6	3.1	3.2
Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1	2.6	2.2	1.6
Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1	9.4	14.3	14.1
Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1	4.0	4.8	4.6
Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1	19.6	21.7	15.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231	16.0	26.1	23.8
Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231	10.1	13.8	12.0
Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231	2.9	2.0	1.9
Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231	0.7	2.2	1.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Franklin Grove Living and Rehab's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (46.9% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

46.9% this home

No different from the national rate

US median of homes 51.5% · Illinois: 106 better, 85 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 95 eligible stays.

Potentially preventable readmissions

9.3% this home

No different from the national rate

US median of homes 10.7% · Illinois: 2 better, 14 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 100 eligible stays.

Infections that led to a hospital stay

6.1% this home

No different from the national rate

US median of homes 7.1% · Illinois: 3 better, 10 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 70 eligible stays.

Self-care and mobility at discharge

83.8% this home

Median of homes: Illinois50.0% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 74 residents counted.

Falls with major injury

0.0% this home

Median of homes: Illinois0.3% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 87 residents counted.

New or worsened pressure ulcers

1.5% this home

Median of homes: Illinois1.5% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 87 residents counted.

Medication list given at discharge

95.3% this home

Median of homes: Illinois100.0% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 43 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: FRANKLIN GROVE LIVING & REHABILITATION CENTER, LLC.

Name	Role	Type	Share	Since
Herman, Moshe	5% or greater direct ownership interest	Individual	50%	09/01/2011
Milstein, Ari	5% or greater direct ownership interest	Individual	7%	09/01/2011
Milstein, Stuart	5% or greater direct ownership interest	Individual	7%	09/01/2011
Minkove, Elana	5% or greater direct ownership interest	Individual	7%	09/01/2011
Bachrach, Amanda	Direct ownership interest	Individual		09/01/2011
Parayao, Jaclyn	Corporate officer	Individual		07/25/2022
Payton, Dana	Corporate officer	Individual		01/15/2018
Rigden, Jenifer	Corporate officer	Individual		03/08/2021
Momentum Healthcare LLC	Operational/managerial control	Organization		09/01/2011
Parayao, Jaclyn	Operational/managerial control	Individual		07/25/2022
Payton, Dana	Operational/managerial control	Individual		01/15/2018
Rigden, Jenifer	Operational/managerial control	Individual		03/08/2021
Momentum Healthcare LLC	Adp of the SNF	Organization		12/30/2025
Parayao, Jaclyn	Adp of the SNF	Individual		01/28/2026
Payton, Dana	Adp of the SNF	Individual		01/15/2018
Rigden, Jenifer	Adp of the SNF	Individual		03/08/2021

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 9 problems in this area, most recently on April 15, 2026: "Provide appropriate treatment and care according to orders, resident’s preferences and goals."
What changed in infection control since the last inspection, and who on staff is the infection preventionist?Inspectors cited 3 problems in this area, most recently on April 15, 2026: "Provide and implement an infection prevention and control program."
Can we see a week of menus and the kitchen, and how are special diets handled?Inspectors cited 2 problems in this area, most recently on April 15, 2026: "Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident."
How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 2 problems in this area, most recently on April 15, 2026: "Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident."
Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 3.04 hours per resident per day, below the Illinois average of 3.07.
How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.

Other nursing homes nearby

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Heritage Square
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Oregon Living and Rehabilitation Center
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La Bella of Rochelle
Rochelle, 14 mi · 1 of 5 stars · 93 citations
Allure of Pinecrest
Mount Morris, 15.2 mi · 2 of 5 stars · 38 citations
Polo Rehabilitation & HCC
Polo, 16.7 mi · 3 of 5 stars · 29 citations
Neighbors Health Center
Byron, 19.4 mi · 5 of 5 stars · 25 citations

Illinois contacts for a concern about a nursing home

These are the official offices in Illinois. NursingHomeClear cannot take or act on complaints.

Inspections and complaints: Illinois Department of Public Health, Nursing Homes, the state agency that inspects nursing homes for CMS and takes complaints about care.
Resident advocate: Illinois Long-Term Care Ombudsman Program, Illinois Department on Aging, 1-800-252-8966. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
State inspection reports: IDPH Quarterly Reports of Nursing Home Violators, where Illinois publishes its own records on licensed homes.

Common questions

What is Franklin Grove Living and Rehab's Medicare star rating?: CMS rates Franklin Grove Living and Rehab 5 out of 5 stars overall, with 4 for health inspections, 2 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Franklin Grove Living and Rehab get at its last inspection?: 8 health deficiencies at the standard inspection on April 15, 2026. The Illinois average is 12.6.
Has Franklin Grove Living and Rehab been fined?: CMS lists no fines in the last three years.
Does Franklin Grove Living and Rehab accept Medicaid?: It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Franklin Grove Living and Rehab?: CMS lists 16 owners and managers. Legal business name: FRANKLIN GROVE LIVING & REHABILITATION CENTER, LLC.

Sources

Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
Owners: CMS Ownership. Penalties: CMS Penalties.
Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.