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Lakeshore Manor Nursing & Rehab

1400 Lindberg Drive, Slidell, LA 70458 · St. Tammany County · (985) 641-4985

110 certified beds, about 82 residents a day · For profit - Limited Liability company · Medicare and Medicaid since 1985

Special Focus Facility candidate Certified for Medicaid Certified for Medicare
Overall
1 of 5
Health inspections
1 of 5
Staffing
1 of 5
Quality measures
2 of 5

CMS Care Compare ratings, data as of September 1, 2026 · CCN 195177 · See it on Medicare.gov · Compare with other homes

The record in brief

At its most recent standard inspection, on December 10, 2025, inspectors cited 6 health deficiencies (the Louisiana average is 6.4, the national average 9.2).

Of 44 health citations since September 2023, 6 were rated as actual harm or immediate jeopardy to residents (5 immediate jeopardy).

CMS lists 3 fines totaling $251,642 in the last three years; the largest was $226,811, and the latest is dated March 14, 2026.

Nurses and nurse aides worked 2.90 hours per resident per day, against 3.76 across Louisiana and 3.86 nationally. Registered nurses accounted for 0.30 of those hours.

56.6% of nursing staff left within the year CMS measured (Louisiana average 47.6%).

CMS links it to Volare Health, an affiliated group of 16 nursing homes.

Health inspections

Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.

Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.

Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit

Where its citations fall on CMS's grid

CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 44 health citations on file.

Severity
Isolated
Pattern
Widespread
Immediate jeopardy
2J
1K
2L
Actual harm
1G
0H
0I
Potential for more than minimal harm
24D
14E
0F
Potential for minimal harm
0A
0B
0C
July 1, 2026Complaint inspection · 5 citations
  1. E
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) July 31, 2026
    Inspectors wroteBased on observations, record review and interviews, the facility failed to ensure staff:Provided residents with a clean, comfortable and homelike environment for 6 of 6 (Hall 1, Hall 2, Hall 3, Hall 4, Hall 5, and Hall 6) hallway floors; Provided a clean, comfortable and homelike environment for resident's room floor for 1 (#3) of 4 sampled residents reviewed for environmental concerns; andMaintained a resident's mattress in a sanitary manner and good condition for 1 (#3) of 4 sampled residents reviewed for environmental concerns.
  2. E
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) July 31, 2026
    Inspectors wroteBased on interviews and record review the facility failed to provide the necessary treatment and services, consistent with professional standards, to promote healing and prevent the development of new pressure ulcers by failing to ensure resident's wound care was implemented as ordered for 3 (#R1, #R2, and #R3) of 8 residents reviewed for wound care management.
  3. E
    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
    F726 · Nursing and Physician Services · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) July 31, 2026
    Inspectors wroteBased on interviews the facility failed to ensure 4 (S7LPN, S8LPN, S9LPN and S10LPN) of 4 LPNs reviewed for wound care had the competencies and skill sets to provide wound care to residents.
  4. E
    Ensure that residents are free from significant medication errors.
    F760 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) July 31, 2026
    Inspectors wroteBased on record review and interviews, the facility failed to ensure a resident was free of significant medication errors by not providing medication administration in accordance with accepted professional nursing standards for 1 (#1) of 4 residents' MARs reviewed.
  5. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 31, 2026
    Inspectors wroteBased on record review and interviews, the facility failed to ensure a resident received ADL care in accordance with professional standards of practice and the comprehensive person-centered care plan for Resident 1 (#4) of 4 residents reviewed for ADL care.
May 13, 2026Complaint inspection · 1 citation
  1. D
    Provide appropriate pressure ulcer care and prevent new ulcers from developing.
    F686 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) June 22, 2026
    Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to ensure residents received care, consistent with professional standards of practice, to prevent pressure ulcers. The facility failed to ensure heel protectors were placed on a resident per Physician's Orders for 1 (#3) of 3 sampled residents.
March 14, 2026Complaint inspection · 2 citations
  1. L
    Develop and implement policies and procedures to prevent abuse, neglect, and theft.
    F607 · Freedom from Abuse, Neglect, and Exploitation · Immediate jeopardy to resident health or safety, widespread · found on a complaint visit · Corrected (the home has a date of correction) April 3, 2026
    Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to implement its written abuse policy to prevent resident abuse, neglect, exploitation and misappropriation of property by failing to ensure employment screening was completed for 1 (S12) of 1 unknown alleged agency staff. On [DATE], S12, who was not employed by the facility or staffing agency, was assigned to provide direct care to residents R1, R2, R3, R4, R5, R6, R7, R8, R9 and R10 without being screened for a history of abuse, neglect, exploitation or misappropriation of property. An Immediate Jeopardy situation began on [DATE] at 8:00 a.m. when S12, who was not employed by the facility or staffing agency, presented herself to S10LPN, S11LPN, and S13LPN stating she was a staffing agency CNA arriving to cover an open shift. [...]
  2. L
    Administer the facility in a manner that enables it to use its resources effectively and efficiently.
    F835 · Administration · Immediate jeopardy to resident health or safety, widespread · found on a complaint visit · Corrected (the home has a date of correction) April 3, 2026
    Inspectors wroteBased on observations, interviews, and record reviews, the facility failed to be administered in a manner that enabled it to use its resources effectively and efficiently to attain or maintain the highest practicable physical, mental, and psychosocial well-being for each resident residing in the facility. The facility failed to ensure an effective screening and onboarding system was developed and implemented to prevent 1(S12) of 1 unknown alleged agency staff from being assigned to provide direct resident to residents R1, R2, R3, R4, R5, R6, R7, R8, R9 and R10. This deficient practice had the potential to affect any of the 83 residents residing in the facility that received direct care from nursing personnel. An Immediate Jeopardy situation began on 03/12/2026 at 8:00 a.m. [...]
December 10, 2025Standard inspection · 6 citations
  1. E
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) January 19, 2026
    Inspectors wroteBased on observations, interviews and record review the facility failed to ensure an effective system was in place for staff to identify residents assessed as unsafe smokers and to provide supervision and interventions during smoking for 1 (#50) of 3 residents reviewed for smoking. Review of the facility's policy, Physical Environment- Facility with Independent and Supervised Smokers, revised 03/2025, revealed the following in part:Purpose: To provide a safe environment for residents. Guidelines:Smoking blankets or aprons will be furnished for residents who are assessed to require a smoking blanket or apron. Residents who are independent smokers are instructed not to share smoking paraphernalia with other residents or staff. Residents who are deemed unsafe to smoke independently will be supervised by staff members while smoking. [...]
  2. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) January 19, 2026
    Inspectors wroteBased on observations, interviews, and policy review, the facility failed to store food under sanitary conditions by failing to ensure food was properly dated, labeled, and sealed in the walk-in refrigerator and freezer. This deficient practice had the potential to affect 72 residents who ate from the facility's kitchen.
  3. D
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 19, 2026
    Inspectors wroteBased on observations and interviews, the facility failed to ensure the residents had a safe, clean, comfortable homelike environment by failing to maintain a clean environment 1 (#74) of 24 sampled residents.
  4. D
    Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
    F644 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 19, 2026
    Inspectors wroteBased on record review and interview, the facility failed to ensure residents with an identified mental health diagnosis were referred for a Pre-admission Screening and Resident Review (PASARR) Level II evaluation as required for 1 of 1 (#12) resident reviewed for PASARR.Review of Resident #12's Clinical Record revealed he was admitted to the facility on [DATE] with diagnoses, which included Hemiplegia and Hemiparesis. Further review revealed an additional medical diagnosis of Unspecified Psychosis with an onset date of 09/30/2019. Review of Resident #12's PASARR Level I dated 09/27/2019 revealed no mental health diagnoses were selected. Further review revealed no review for a Level II evaluation and determination had been submitted for Resident #12 to include his diagnosis of Unspecified Psychosis. An interview was conducted on 12/09/2025 at 2:30 p.m. with S9SS. [...]
  5. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 19, 2026
    Inspectors wroteBased on observations, interviews, and record review, the facility failed to ensure interventions for smoking were implemented as identified on the care plan for 1 (#50) of 3 residents reviewed for smoking. Review of the facility's policy, Physical Environment- Facility with Independent and Supervised Smokers, revised 03/2025, revealed the following in part:Purpose: To provide a safe environment for residents. Guidelines:Smoking blankets or aprons will be furnished for residents who are assessed to require a smoking blanket or apron. Residents who are deemed unsafe to smoke independently will be supervised by staff members while smoking. Review of Resident #50's Clinical Record revealed he was admitted to the facility on [DATE] with diagnoses, which included the following: [...]
  6. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) January 19, 2026
    Inspectors wroteBased on record review, observation and interviews, the facility failed to maintain an infection prevention and control program designed to provide a safe and sanitary environment to help prevent the development and transmission of infection for 1 (#2) of 3 resident's observed for perineal care. The facility failed to ensure staff performed hand hygiene and proper glove use for Resident #2 during perineal care. Review of the facility's policy titled, Perineal Care with a revision date of 03/2025, revealed the following, in part:Policy: It is the practice of this facility to provide perineal care to all incontinent residents during routine bath and as needed in order to promote: cleanliness and comfort, prevent infection to the extent possible, and to prevent and assess for skin breakdown. Policy explanation and compliance guideline: 6.) Perform hand hygiene and put on gloves.10.). [...]
July 2, 2025Standard inspection, Complaint inspection · 2 citations
  1. D
    Provide care and assistance to perform activities of daily living for any resident who is unable.
    F677 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) July 17, 2025
    Inspectors wroteBased on observations, interviews, and record review, the facility failed to ensure a resident who was unable to carry out Activities of Daily Living (ADLs) received the necessary services to maintain good grooming and personal hygiene. The facility failed to provide nail care for 1 (#46) of 18 residents observed for ADL's in the final sample.
  2. D
    Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
    F806 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) July 17, 2025
    Inspectors wroteBased on observation, interviews, and record review, the facility failed to honor and accommodate resident food allergies, intolerances, and preferences by failing to ensure a resident received meals that did not include food allergies for 1 (#63) of 2 (#31 and #63) residents reviewed for dietary services. This deficient practice had the potential to affect all residents who consumed meals from the kitchen.
February 24, 2025Complaint inspection · 4 citations
  1. K
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · Immediate jeopardy to resident health or safety, pattern · found on a complaint visit · Corrected (the home has a date of correction) April 9, 2025
    Inspectors wroteBased on observations, interviews and record reviews, the facility failed to provide appropriate treatment and services for 1 (#1) of 3 (#1, #2, and #3) newly admitted or readmitted residents who needed physician orders for immediate care and/or follow up for surgery and for implanted devices. For 26 days, the facility failed to ensure the admission Nurse, Charge Nurses, Wound Care Nurses, Licensed Practical Nurses and Registered Nurses: 1. Had accurately transcribed and clarified Resident #1's 01/24/2025 hospital discharge recommendations, wound care and dressing orders, cardiology follow up for surgical incision care, and monitoring equipment instructions; 2. Understood and acted as needed on their responsibilities for Resident #1's cardiac loop recorder and; 3. [...]
  2. E
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) April 9, 2025
    Inspectors wroteBased on interviews and record review the facility failed to ensure resident records were maintained and accurate in accordance with accepted professional standards and practices for 1 (#1) of 5 (#1, #2, #3, #4, and #5) sampled residents' records reviewed. The facility failed to ensure staff: 1. Accurately completed readmission assessment for Resident #1; 2. Maintained documented blood pressure readings with blood pressure medication administration for Resident #1; and 3. Accurately documented weekly skin assessments for Resident #1.
  3. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 9, 2025
    Inspectors wroteBased on interviews and record review, the facility failed to ensure the Minimum Data Set (MDS) assessment accurately reflected the resident's status for 1 (#1) of 3 (#1, #2, and #3 ) sampled residents, by failing to ensure Resident #1 was coded for a surgical wound.
  4. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 9, 2025
    Inspectors wroteBased on interviews and record review, the facility failed to include a resident's medical and nursing needs for a surgical incision and loop recorder monitoring equipment with measurable objectives and timeframes for 1 (#1) of 3 (#1, #2, and #3) residents reviewed for Care Plans.
January 12, 2025Standard inspection · 7 citations
  1. J
    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
    F600 · Freedom from Abuse, Neglect, and Exploitation · Immediate jeopardy to resident health or safety, isolated · Corrected (the home has a date of correction) February 12, 2025
    Inspectors wroteBased on interviews and record reviews, the facility failed to protect a resident's right to be free from sexual and psychosocial abuse for 1(#33) of 12 (#13, #14, #24, #31, #33, #61, #74, #77, #190, #191, #192, and #193) residents reviewed for sexual and psychosocial abuse. The facility failed to ensure Resident #33 was not sexually abused by S5MAIN. This deficient practice resulted in an Immediate Jeopardy (IJ) situation for Resident #33, a cognitively impaired blind resident, on 01/08/2025, when it was discovered that during the Christmas/New Year Holiday Season, S8CNA witnessed S5MAIN sitting on Resident #33's bed, rubbing the resident's shoulder, and kissed her on the cheek. S8CNA failed to report the sexual abuse and S5MAIN continued to work in the facility until 01/02/2025 at 5:00 p.m. [...]
  2. J
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · Immediate jeopardy to resident health or safety, isolated · Corrected (the home has a date of correction) February 12, 2025
    Inspectors wroteBased on interviews and record reviews, the facility failed to ensure allegations of sexual abuse were reported immediately to the facility's administrator and to law enforcement authorities in an appropriate timeframe for 1 (#33) of 12 (#13, #14, #24, #31, #33, #61, #74, #77, #190, #191, #192, and #193) residents reviewed for sexual abuse. The facility failed to ensure: 1. Staff immediately reported allegations of sexual abuse to the administrator; and 2. The Administrator reported allegations of sexual abuse to local law enforcement This deficient practice resulted in an Immediate Jeopardy (IJ) situation for Resident #33, a cognitively impaired blind resident, on 01/08/2025, when it was discovered that during the Christmas/New Year Holiday Season, S8CNA witnessed S5MAIN sitting on Resident #33's bed, rubbing the resident's shoulder, and kissed her on the cheek. [...]
  3. E
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
    F812 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, pattern · Corrected (the home has a date of correction) February 12, 2025
    Inspectors wroteBased on record review, observations, and interviews, the facility failed to store food in accordance with professional standards for food service safety. The facility failed to ensure: 1. Staff properly sealed, labeled, and dated food after opening; and 2. Staff removed expired items available for consumption.
  4. D
    Reasonably accommodate the needs and preferences of each resident.
    F558 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 12, 2025
    Inspectors wroteBased on observations, interviews, and record review the facility failed to ensure a resident received services with reasonable accommodation of needs as evidenced by the facility failing to have a call pad within reach for 1 (#53) of 23 sampled residents reviewed in the final sample.
  5. D
    Ensure each resident receives an accurate assessment.
    F641 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 12, 2025
    Inspectors wroteBased on interviews and record review, the facility failed to ensure resident assessments accurately reflected the resident's status for 1(#52) of 23 residents reviewed for MDS.
  6. D
    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
    F657 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 12, 2025
    Inspectors wroteBased on record review and interviews the facility failed to ensure resident's plan of care was revised for the use of a geri chair for 1 (#52) of 23 sampled residents reviewed for care plans.
  7. D
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, isolated · Corrected (the home has a date of correction) February 12, 2025
    Inspectors wroteBased on observations, interviews, and record review, the facility failed to implement and maintain an infection prevention and control program designed to provide a safe, sanitary, and comfortable environment and to help prevent the development and transmission of communicable diseases and infections. The facility failed to ensure: 1. Staff properly utilized Enhanced Barrier Precaution (EBP) Personal Protective Equipment (PPE) during care for 2 of 2 (#53 and #57) residents observed for EBP; 2. The facility's infection control and prevention policy was reviewed annually. This had the potential to effect all 92 residents in the facility.
August 27, 2024Complaint inspection · 4 citations
  1. E
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) September 6, 2024
    Inspectors wroteBased on record review, observations and interviews, the facility failed to ensure residents had a sanitary and comfortable environment for 1 (Hall A) of 2 hallways observed. The facility failed to ensure floors were free from stains in Hall A. There were 75 licensed beds in the facility.
  2. E
    Provide safe, appropriate dialysis care/services for a resident who requires such services.
    F698 · Quality of Life and Care · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) September 6, 2024
    Inspectors wroteBased on record review and interviews, the facility failed to ensure there was ongoing communication and collaboration with the dialysis facility. The facility failed to ensure dialysis communication forms were filled out completely for 2 of 2 (#1 and #2) residents sampled for dialysis.
  3. E
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) September 6, 2024
    Inspectors wroteBased on record review and interview, the facility failed to maintain accurate records in accordance with accepted professional standards and practices for 1 (#1) of 3 (#1, #2 and #3) sampled residents reviewed for baths.
  4. D
    Provide timely, quality laboratory services/tests to meet the needs of residents.
    F770 · Administration · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 6, 2024
    Inspectors wroteBased on record review and interviews, the facility failed to ensure a resident's laboratory tests were completed as ordered by the physician for 1 (#3) of 3 (#1, #2, and #3) sampled residents investigated.
July 17, 2024Complaint inspection · 2 citations
  1. D
    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
    F580 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 16, 2024
    Inspectors wroteBased on interviews and record review, the facility failed to notify the resident's representative of changes in condition for 1 (#2) of 3 (#1, #2, and #3) residents reviewed for notification of change. The facility failed to notify Resident #2's Representative after identifying new right upper thigh, lower abdomen and right inner thigh wounds.
  2. D
    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
    F842 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 16, 2024
    Inspectors wroteBased on interviews and record reviews, the facility failed to maintain accurate records in accordance with accepted professional standards and practices for 1 (#2) of 3 (#1, #2 and #3) sampled residents reviewed for wounds. The facility failed to ensure S2WCN, S3LPN and S4LPN documented wound care treatment administration for right upper thigh on Resident #2's Treatment Administration Record (TAR).
July 9, 2024Complaint inspection · 6 citations
  1. E
    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
    F755 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) August 16, 2024
    Inspectors wroteBased on record review, observations, and interviews, the facility failed to provide pharmaceutical services, including procedures that assure the dispensing and administering of all drugs and biologicals, to meet the needs of each resident. The facility failed to ensure insulin pen needles were primed prior to administration of insulin per manufactures guidelines for 2 (#17 and #42) of 3 (#17, #42, and #48) residents observed for insulin administration.
  2. E
    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
    F761 · Pharmacy Service · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) September 11, 2024
    Inspectors wroteBased on record review, observations, and interviews, the facility failed to ensure drugs were stored and labeled properly in accordance with current accepted professional principles. The facility failed to ensure: 1. Insulin pens containing multiple doses of insulin were clearly labeled with resident's name and other identifiers to verify the correct pen was used on the correct resident and an open date in 1(Med Cart C) of 3 medication carts (Med Cart A, B, and C) reviewed; 2. Multi-dose vial medications were discarded within 28 days of opening on 2 (Med Carts B and Med Cart C) of 3 medication carts (Med Cart A, B, and C) reviewed; 3. Insulin pens containing multiple doses of insulin were clearly labeled with resident's name, other identifiers, and an open date in 1(Med room [ROOM NUMBER]) of 1 medication room's refrigerator reviewed; and 4. [...]
  3. D
    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
    F656 · Resident Assessment and Care Planning · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 16, 2024
    Inspectors wroteBased on record reviews and interviews, the facility failed implement a comprehensive person centered care plan to meet a resident's needs for 1 (#73) of 18 sampled residents reviewed in final sample. The facility failed to ensure Resident #73's laboratory results were faxed to his physician.
  4. D
    Provide appropriate treatment and care according to orders, resident’s preferences and goals.
    F684 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 16, 2024
    Inspectors wroteBased on record review and interviews, the facility failed to ensure a resident received treatment and care in accordance with professional standards of practice by failing to ensure a resident attended their scheduled follow up appointment for 1 (#74) of 2 (#73 and #74) residents reviewed for medical appointments.
  5. D
    Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
    F808 · Nutrition and Dietary · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) August 16, 2024
    Inspectors wroteBased on observation, record review, and interviews, the facility failed to ensure a resident received the correct food portions and snacks as ordered by a physician for 1 (#73) of 18 sampled residents reviewed in final sample.
  6. D
    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
    F867 · Administration · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) September 11, 2024
    Inspectors wroteBased on observations, interviews, and record review, the facility failed to develop and implement appropriate plans of action to correct identified quality deficiencies for 1 of 1 (Med Room F2) medication storage room and 2 (Med Cart FB and Med Cart FD) of 4 (Med Cart FA, Med Cart FB, Med Cart FC and Med Cart FD) medication carts reviewed for medication storage. This had the potential to affect the 78 residents who received medications in the facility.
March 13, 2024Complaint inspection · 1 citation
  1. D
    Provide safe and appropriate respiratory care for a resident when needed.
    F695 · Quality of Life and Care · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) April 4, 2024
    Inspectors wroteBased on observation, interviews, and record review, the facility failed to provide necessary care and services for the provision of respiratory care in accordance with professional standards of practice. The facility failed to ensure accurate documentation for 1 (#3) of 3 (#1, #2, and #3) residents reviewed for respiratory care.
December 4, 2023Complaint inspection · 1 citation
  1. E
    Provide and implement an infection prevention and control program.
    F880 · Infection Control · No actual harm, potential for more than minimal harm, pattern · found on a complaint visit · Corrected (the home has a date of correction) December 22, 2023
    Inspectors wroteBased on observations, interviews, and record review, the facility failed to maintain an infection prevention and control program designed to provide a safe and sanitary environment and to help prevent the development and transmission of communicable diseases and infection. The facility failed to ensure: 1. Hand hygiene was performed by staff before distribution of meal trays for 3 (R1, R2, and R3) of 4 (#2, R1, R2, and R3) residents observed during meal pass; 2. Previously used dirty eating utensils and napkins were not reused for 3 (R1, R2, and R3) of 4 (#2, R1, R2, and R3) residents observed during meal pass; and 3. Food items were not reused for resident consumption for 1 (Hall 1) of 4 Halls (Hall 1, Hall 2, Hall 3, and Hall 4) observed during meal disposal. This had the potential to effect 64 residents who were served meals from the kitchen.
October 26, 2023Complaint inspection · 1 citation
  1. D
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
    F584 · Resident Rights · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) November 1, 2023
    Inspectors wroteBased on record review, interviews and observations, the facility failed to ensure the residents had a clean and safe, home-like environment for 1 (#1) of 5 residents (#1, #2, #3, #R1, and #R2) sampled for environment. The facility failed to ensure Resident #1's air conditioner unit was cleaned and free of debris.
October 16, 2023Complaint inspection · 1 citation
  1. G
    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
    F689 · Quality of Life and Care · Actual harm, isolated · found on a complaint visit · Past noncompliance: already fixed when inspectors found it
    Inspectors wroteBased on observations, record reviews and interviews, the facility failed to ensure the residents remained as free of accident hazards as possible for each resident who was transported in the facility's van via wheelchair for 1 (#1) of 8 (#1, #2, #3, #R1, #R2, #R3, #R4, and #R5) residents reviewed for accidents. The facility failed to secure Resident #1's safety (belt) during transport as recommended by manufacturer guidelines. This failed practice resulted in an actual harm for Resident #1 on 09/20/2023 when S2VD failed to properly restrain Resident #1 into the facility van. During transport, Resident #1 slid out of her wheelchair onto the van floor. Resident #1 was transferred to a local hospital on [DATE] where x-ray revealed a Left Tibia Plateau Fracture extending to the Proximal Tibial Metaphysis. [...]
September 14, 2023Complaint inspection · 1 citation
  1. D
    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
    F609 · Freedom from Abuse, Neglect, and Exploitation · No actual harm, potential for more than minimal harm, isolated · found on a complaint visit · Corrected (the home has a date of correction) October 4, 2023
    Inspectors wroteBased on record reviews and interviews, the facility failed to ensure that all alleged violations involving abuse, were reported immediately, but not later than 2 hours after the allegation was made, if the events that cause the allegation involve abuse, to the administrator of the facility and to other officials in accordance with State law through established procedures for 1 (Random Resident #2) of 8 (#1, #2, #3, #4, #5, Random Resident #1, Random Resident #2, Random Resident #3) residents reviewed for abuse.

Fire safety inspections

6 fire safety citations on file: 1 on December 10, 2025, 1 on July 2, 2025, 4 on January 12, 2025.

Every fire safety citation6 citations
  1. D
    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
    K 521 · December 10, 2025 · Corrected (the home has a date of correction)
  2. D
    Have generator or other power source capable of supplying service within 10 seconds.
    K 918 · July 2, 2025 · Corrected (the home has a date of correction)
  3. E
    Install emergency lighting that can last at least 1 1/2 hours.
    K 291 · January 12, 2025 · Corrected (the home has a date of correction)
  4. E
    To conduct inspection, testing and maintenance of fire doors by qualified individuals.
    K 761 · January 12, 2025 · Corrected (the home has a date of correction)
  5. E
    Have restrictions on the use of portable space heaters.
    K 781 · January 12, 2025 · Corrected (the home has a date of correction)
  6. D
    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
    K 222 · January 12, 2025 · Corrected (the home has a date of correction)

Fines and payment denials

DatePenaltyAmount or length
March 14, 2026Fine $19,868
January 12, 2025Fine $226,811
January 12, 2025Payment Denial 55 days from February 13, 2025
December 4, 2023Fine $4,963

A payment denial means Medicare and Medicaid stopped paying for new admissions for that period.

Staffing

Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.

MeasureThis homeLouisianaUnited States
All nursing staff (RN, LPN and aides)2.903.763.86
Registered nurses0.300.310.69
All nursing staff on weekends2.193.213.42
Nurse aides1.43
Licensed practical nurses1.17
Nursing staff turnover (share who left in a year)56.6%47.6%45.8%
Registered nurse turnover80.0%41.6%42.9%
Administrators who leftnot reported

CMS expects 3.41 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.

Staffing by quarter, from daily payroll records

Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.18 on weekdays and 2.19 on weekends, 31% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.6% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.35 in April to June 2025 to 2.90 in January to March 2026.

QuarterAll nursing staffRegistered nursesWeekdaysWeekendsContract staff shareDays with no RN hoursResidents a day
Jan to Mar 20262.900.303.182.19 0.6%0 of 9082
Oct to Dec 20253.840.344.043.32 11.3%0 of 9277
Jul to Sep 20253.980.404.233.32 12.7%1 of 9274
Apr to Jun 20254.350.484.613.70 6.1%0 of 9168
United States, Jan to Mar 20263.750.623.923.335.3%0.5% of days
Louisiana, Jan to Mar 20263.640.263.863.103.6%0.9% of days

Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.

Staff pay reports

Staff pay at this home

No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review. If you work here, your report helps start one.

Official wage estimates for Louisiana

JobMedianMiddle halfEmployed
Louisiana, all employers
CNAs (nursing assistants)$14.67$13.97 to $16.8720,690
LPNs and LVNs$27.63$23.87 to $29.4317,600
Registered nurses$38.57$33.19 to $45.0048,970
United States, nursing care facilities
CNAs (nursing assistants)$20.67$17.91 to $22.55534,270
LPNs and LVNs$33.86$30.05 to $37.40188,210
Registered nurses$41.11$37.85 to $47.68142,270

Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.

Work here? Share your pay anonymously

For Lakeshore Manor Nursing & Rehab. No name, email or phone, and nothing you could type about a resident: every answer is a number or a choice.

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Mandatory overtime?
How did staffing feel on your usual shift?

Every report is reviewed before it counts; what it says about the home never decides whether it counts. How pay reports are handled.

How staff pay reports work · CNA pay by state

Quality measures

The measures CMS uses for the quality star. Lower is better for every one of them.

MeasureThis homeLouisianaUS
Percentage of long-stay residents whose need for help with daily activities has increased
Long Stay residents, 2025Q2-2026Q1
6.917.813.9
Percentage of long-stay residents with a catheter inserted and left in their bladder
Long Stay residents, 2025Q2-2026Q1
0.71.20.8
Percentage of long-stay residents with a urinary tract infection
Long Stay residents, 2025Q2-2026Q1
5.22.11.6
Percentage of long-stay residents experiencing one or more falls with major injury
Long Stay residents, 2025Q2-2026Q1
2.53.53.2
Percentage of short-stay residents who newly received an antipsychotic medication
Short Stay residents, 2025Q2-2026Q1
0.03.11.6
Percentage of long-stay residents whose ability to walk independently worsened
Long Stay residents, 2025Q2-2026Q1
9.917.914.1
Percentage of long-stay residents with pressure ulcers
Long Stay residents, 2025Q2-2026Q1
2.45.64.6
Percentage of long-stay residents who received an antipsychotic medication
Long Stay residents, 2025Q2-2026Q1
22.922.715.4
Percentage of short-stay residents who were rehospitalized after a nursing home admission
Short Stay residents, 20250101-20251231
38.028.023.8
Percentage of short-stay residents who had an outpatient emergency department visit
Short Stay residents, 20250101-20251231
8.614.812.0
Number of hospitalizations per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
3.42.61.9
Number of outpatient emergency department visits per 1000 long-stay resident days
Long Stay residents, 20250101-20251231
4.22.71.8

Short-term rehab results

For a stay to recover after a hospital visit, these are the results CMS publishes for Lakeshore Manor Nursing & Rehab's Medicare short-stay residents. On returning residents home or to the community, CMS rates it worse than the national rate (28.0% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.

Went home or back to the community

28.0% this home

Worse than the national rate

US median of homes 51.5% · Louisiana: 16 better, 33 worse

Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 37 eligible stays.

Potentially preventable readmissions

10.9% this home

No different from the national rate

US median of homes 10.7% · Louisiana: 0 better, 3 worse

Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 42 eligible stays.

Infections that led to a hospital stay

7.4% this home

No different from the national rate

US median of homes 7.1% · Louisiana: 1 better, 7 worse

Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 28 eligible stays.

Self-care and mobility at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: Louisiana50.0% · US 56.6%

Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 16 residents counted.

Falls with major injury

2.4% this home

Median of homes: Louisiana1.0% · US 0.0%

Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 42 residents counted.

New or worsened pressure ulcers

4.2% this home

Median of homes: Louisiana2.8% · US 1.7%

Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 42 residents counted.

Medication list given at discharge

Not reported

CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.

Median of homes: Louisiana100.0% · US 98.7%

Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 4 residents counted.

Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.

Owners and operators

Legal business name: LAKESHORE MANOR NURSING AND REHAB LLC. CMS links this home to Volare Health, a group of 16 nursing homes averaging 1.8 stars overall.

NameRoleTypeShareSince
La 10 Opco Holdco LLC5% or greater direct ownership interestOrganization100%07/26/2022
La 10 Pinnacle Holdco LLC5% or greater indirect ownership interestOrganization07/26/2022
La10 Holdings LLC5% or greater indirect ownership interestOrganization07/25/2023
Lakeshore Manor Nursing & Rehab Propco LLC5% or greater mortgage interestOrganization07/26/2022
Knox, DonaldCorporate officerIndividual04/05/2024
Schwartz, EliezerCorporate officerIndividual08/22/2023
Volare Health LLCOperational/managerial controlOrganization01/01/2024
Duplessis, PaulOperational/managerial controlIndividual10/30/2024
Schwartz, EliezerOperational/managerial controlIndividual07/26/2022
Sparks, BenjaminOperational/managerial controlIndividual04/05/2024
Treanor, LeonardOperational/managerial controlIndividual08/18/2023
La 10 Pinnacle Holdco LLCAdp of the SNFOrganization07/26/2022
La10 Holdings LLCAdp of the SNFOrganization07/26/2022
Lakeshore Manor Nursing & Rehab Propco LLCAdp of the SNFOrganization07/26/2022
Volare Health LLCAdp of the SNFOrganization02/26/2025
Duplessis, PaulAdp of the SNFIndividual10/30/2024
Hagar, ChaimAdp of the SNFIndividual07/26/2022
Knox, DonaldAdp of the SNFIndividual07/24/2023
Schwartz, EliezerAdp of the SNFIndividual07/26/2022
Treanor, LeonardAdp of the SNFIndividual08/18/2023

As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.

Questions to ask on a visit

Chosen from this home's own inspection record.

  1. How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 10 problems in this area, most recently on July 1, 2026: "Provide appropriate pressure ulcer care and prevent new ulcers from developing."
  2. When is the care plan meeting, and can family attend it?Inspectors cited 10 problems in this area, most recently on December 10, 2025: "Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed."
  3. How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 6 problems in this area, most recently on July 1, 2026: "Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely."
  4. How are allegations of abuse or neglect reported and investigated, and who tells the family?Inspectors cited 4 problems in this area, most recently on March 14, 2026: "Develop and implement policies and procedures to prevent abuse, neglect, and theft."
  5. Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.19 hours per resident per day, below the Louisiana average of 3.21.

Other nursing homes nearby

Louisiana contacts for a concern about a nursing home

These are the official offices in Louisiana. NursingHomeClear cannot take or act on complaints.

Common questions

What is Lakeshore Manor Nursing & Rehab's Medicare star rating?
CMS rates Lakeshore Manor Nursing & Rehab 1 out of 5 stars overall, with 1 for health inspections, 1 for staffing and 2 for quality measures (CMS data as of September 1, 2026).
How many deficiencies did Lakeshore Manor Nursing & Rehab get at its last inspection?
6 health deficiencies at the standard inspection on December 10, 2025. The Louisiana average is 6.4.
Has Lakeshore Manor Nursing & Rehab been fined?
Yes. CMS lists 3 fines totaling $251,642 in the last three years.
Does Lakeshore Manor Nursing & Rehab accept Medicaid?
It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
Who owns Lakeshore Manor Nursing & Rehab?
CMS lists 20 owners and managers, and links the home to Volare Health. Legal business name: LAKESHORE MANOR NURSING AND REHAB LLC.

Sources

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