Langley Post Acute
1028 Topping Lane, Hampton, VA 23666 · Hampton City County · (757) 826-4922
70 certified beds, about 67 residents a day · For profit - Corporation · Medicare and Medicaid since 2003
Ownership changed in the last 12 months Certified for Medicaid Certified for Medicare
Overall
3 of 5
Health inspections
3 of 5
Staffing
2 of 5
Quality measures
4 of 5
CMS Care Compare ratings, data as of September 1, 2026 · CCN 495367 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on October 3, 2024, inspectors cited 8 health deficiencies (the Virginia average is 14.3, the national average 9.2).
None of its 24 health citations since March 2019 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.59 hours per resident per day, against 3.76 across Virginia and 3.86 nationally. Registered nurses accounted for 0.59 of those hours.
48.5% of nursing staff left within the year CMS measured (Virginia average 48.1%).
CMS links it to Marquis Health Services, an affiliated group of 90 nursing homes.
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
503/19
1004/21
910/24
Potential for minimal harm Potential for more than minimal harm Actual harm Immediate jeopardy Found on a complaint visit
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 24 health citations on file.
Severity
Isolated
Pattern
Widespread
Immediate jeopardy
0J
0K
0L
Actual harm
0G
0H
0I
Potential for more than minimal harm
20D
4E
0F
Potential for minimal harm
0A
0B
0C
October 3, 2024Standard inspection, Complaint inspection · 9 citations
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observation and staff interview, the facility staff failed to prepare, distribute, and serve food in a manner that would prevent foodborne illnesses. The wash cycle of the dish machine was not working properly.
- D Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on staff interview, clinical record review, and facility document review the facility staff failed to ensure that a resident and/or the resident representative had the opportunity to develop an Advanced Directive for 1 of 18 current residents, Resident #16.
- D Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Inspectors wroteBased on staff interview, clinical record review, facility document review, facility staff failed to provide written notice of transfer for 2 of 18 current residents in the survey sample. (Resident #19 and Resident #36).
- D Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Inspectors wrote2. For Resident #19, the facility staff failed to provide the resident representative a written notice which specifies the duration of the bed hold policy when the resident was transferred to the hospital on [DATE] or 09/25/24. The minimum data set assessment with an assessment reference date of 08/25/24 coded the resident a brief interview for mental status (BIMS) score of 11 out of 15 indicating moderately impaired cognition (Section C - cognitive patterns). During a review of Resident #19's clinical record, progress notes read the resident was transferred to a hospital on both 08/02/24 and 09/25/24. A licensed practical nurse (LPN) note dated 08/02/24 at 2:56 a.m. read 911 in to [sic] transport resident to (hospital initials omitted) ER at 2:40 AM. Message was left on (family member name omitted) answering machine asking him to call the facility at his earliest convenience. [...]
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, staff interview, facility document review, the facility staff failed to ensure narcotics were secured in a permanently affixed compartment on 1 of 2 units, the [NAME] unit.
- D Provide or obtain dental services for each resident.
Inspectors wroteBased on staff interview, clinical record review, and facility document review, the facility staff failed to assist residents in obtaining dental care from an outside source for 1 of 18 sampled residents, Resident #1.
- D Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Inspectors wroteBased on staff interview and facility document review, the facility staff failed to provide evidence of staff education regarding activities that constitute abuse, neglect, exploitation, and misappropriation of resident property, abuse prevention, procedures for reporting incidents of abuse and dementia management for 1 of 5 staff members reviewed, Certified Nursing Assistant (CNA) #5.
- D Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Inspectors wroteBased on staff interview and facility document review, the facility staff failed to provide evidence of a minimum of 12 hours of annual training for 1 of 5 sampled Certified Nursing Assistants (CNA), CNA #5.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on staff interview, clinical record review and facility document review, the facility staff failed to maintain a complete and accurate medical record for one of 35 residents in the closed record sample, resident # 311.
April 29, 2021Standard inspection · 10 citations
- E Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on observation, staff interview, clinical record review and facility document review, it was determined that facility staff failed to revise the care plan for 3 of 28 residents in the survey sample to reflect that Resident #26 was receiving hospice services; Resident #12's Foley catheter had been discontinued; and Resident #4, acquired left heel pressure ulcer
- E Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observations, clinical record review, staff and resident interviews, the facility staff failed to ensure interventions were in place and operational for 3 out of 28 residents (Resident #41, #355 and #24) to prevent falls. The facility staff failed to ensure Resident #41's and #355's bed/chair alarms were properly positioned and functional. The facility staff failed to ensure Resident #24's call light was within reach and functional; and that her bed was in the lowest position per fall plan of care.
- E Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Inspectors wroteBased on clinical record reviews, staff interviews and facility documentation, the facility staff failed to do a Gradual Dose Reduction (GDR) for 1 of 28 residents (Resident #35) in the survey sample who were receiving a PRN (as needed) psychotropic medication.
- D The resident has the right to receive notices in a format and a language he or she understands.
Inspectors wroteBased on staff interview and resident interviews the facility staff failed to ensure residents were informed of their rights and given information on how to formally complain to the State Agency and informational agencies about the care they are receiving and ensure residents were educated on where the Ombudsman contact information was posted.
- D Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on clinical record review, staff interviews and facility documentation review, the facility staff failed to ensure 1 of 28 residents (Resident #53) in the survey sample was given the opportunity to formulate an Advance Directive.
- D Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Inspectors wroteBased on staff interview and resident interviews the facility staff failed to ensure residents were informed on how to file a grievance.
- D Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Inspectors wroteBased on record review and staff interview, the facility staff failed to send a notice of discharge to the Ombudsman for 1 resident (Resident #55) in the survey sample of 28 residents.
- D Provide care and assistance to perform activities of daily living for any resident who is unable.
Inspectors wroteBased on family and resident interview, clinical record review, and facility document review, it was determined that facility staff failed to provide ADL (Activities of Daily Living) services to maintain personal hygiene for 2 of 28 sampled residents, Resident #24 and #35.
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observations, clinical record reviews, staff and resident interview, the facility staff failed to ensure care was provided to prevent and treat pressure ulcers for 1 of 28 residents ( Resident #43) in the survey sample.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on observation, staff interview and facility document review, it was determined that the facility staff failed to store narcotics in a double lock compartment; AND failed to ensure one medication room (The Bethel Unit) was free from expired medication.
March 6, 2019Standard inspection · 5 citations
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation, resident and staff interview and clinical record review it was determined the facility staff failed to treat a resident with dignity and respect during her dining experience (Resident #6).
- D Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Inspectors wroteBased on observation, resident and staff interview and clinical record review it was determine the facility staff failed to accommodate a resident's choice of seating in the dining room (Resident #6).
- D Provide safe, appropriate dialysis care/services for a resident who requires such services.
Inspectors wroteBased on staff interview, clinical record review, and facility document review, the facility staff failed to coordinate care with the dialysis facility, for 2 of 20 Residents, Residents #29 and #262.
- D Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Inspectors wroteBased on staff interview and clinical record review the facility staff failed to ensure a complete and accurate clinical record for 2 of Residents, Resident #10 and Resident #2.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on staff interview, facility document review, and during a medication pass and pour observation, the facility staff failed to follow established infection control guidelines on 1 of 2 units the Bethel unit.
Fire safety inspections
6 fire safety citations on file: 1 on October 3, 2024, 5 on April 29, 2021.
Every fire safety citation6 citations
- D Establish staff and initial training requirements.
- F Establish emergency prep training and testing.
- F Conduct testing and exercise requirements.
- D Install a fire alarm system that can be heard throughout the facility.
- D Install an approved automatic sprinkler system.
- D Have generator or other power source capable of supplying service within 10 seconds.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Virginia | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.59 | 3.76 | 3.86 |
| Registered nurses | 0.59 | 0.69 | 0.69 |
| All nursing staff on weekends | 2.90 | 3.29 | 3.42 |
| Nurse aides | 1.98 | ||
| Licensed practical nurses | 1.02 | ||
| Nursing staff turnover (share who left in a year) | 48.5% | 48.1% | 45.8% |
| Registered nurse turnover | 37.5% | 48.2% | 42.9% |
| Administrators who left | 1 |
CMS expects 4.36 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.87 on weekdays and 2.90 on weekends, 25% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 1.6% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.15 in April to June 2025 to 3.59 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.59 | 0.59 | 3.87 | 2.90 | 1.6% | 0 of 90 | 67 |
| Oct to Dec 2025 | 3.50 | 0.56 | 3.76 | 2.83 | 0.2% | 0 of 92 | 66 |
| Jul to Sep 2025 | 3.99 | 0.54 | 4.26 | 3.30 | 0.1% | 0 of 92 | 64 |
| Apr to Jun 2025 | 4.15 | 0.61 | 4.48 | 3.33 | 0.0% | 1 of 91 | 63 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Virginia, Jan to Mar 2026 | 3.58 | 0.56 | 3.76 | 3.12 | 5.7% | 0.2% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Virginia | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 8.3 | 14.8 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 3.3 | 0.4 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.7 | 1.6 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 4.5 | 3.6 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.2 | 1.3 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 6.7 | 15.6 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 8.8 | 4.7 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 19.4 | 14.2 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 18.4 | 22.3 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 11.3 | 11.5 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.8 | 1.5 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 2.0 | 1.5 | 1.8 |
Owners and operators
Legal business name: LANGLEY OPERATOR LLC. CMS links this home to Marquis Health Services, a group of 90 nursing homes averaging 3.1 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| VA Holdings Group LLC | 5% or greater indirect ownership interest | Organization | 100% | 09/10/2025 |
| Kahanow, Aviva | Indirect ownership interest | Individual | 09/03/2025 | |
| Rokeach, Fraide | Indirect ownership interest | Individual | 09/03/2025 | |
| Truist Bank | 5% or greater security interest | Organization | 09/03/2025 | |
| Buckley, Erik | Managing control - governing body | Individual | 09/22/2025 | |
| Dick, Jennifer | Managing control - governing body | Individual | 03/02/2026 | |
| Viroja, Yogesh | Managing control - governing body | Individual | 09/03/2025 | |
| Healthcare Services Group Inc | Operational/managerial control | Organization | 09/10/2025 | |
| Marquis Limited LLC | Operational/managerial control | Organization | 09/10/2025 | |
| Virginia Health Rehabilitation Agency, LLC | Operational/managerial control | Organization | 09/10/2025 | |
| Dick, Jennifer | Operational/managerial control | Individual | 03/02/2026 | |
| Hajimomenian, Amir | Operational/managerial control | Individual | 09/10/2025 | |
| Posen, Mindee | Operational/managerial control | Individual | 09/03/2025 | |
| Flagler, Osher | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 08/22/2025 | |
| Levovitz, Tzvi | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 08/22/2025 | |
| Rokowsky, Yitzchok | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 08/26/2025 | |
| Healthcare Services Group Inc | Adp of the SNF | Organization | 09/10/2025 | |
| Marquis Limited LLC | Adp of the SNF | Organization | 09/10/2025 | |
| Nfr 2020 Irrv Tr | Adp of the SNF | Organization | 09/15/2025 | |
| Quinto Nexgen LLC | Adp of the SNF | Organization | 09/15/2025 | |
| Rsbrmk Holdings LLC | Adp of the SNF | Organization | 09/15/2025 | |
| Sk Nexgen Tr | Adp of the SNF | Organization | 09/15/2025 | |
| Tryko Nexgen Holdings LLC | Adp of the SNF | Organization | 09/03/2025 | |
| Uak 2020 Irrv Tr | Adp of the SNF | Organization | 09/15/2025 | |
| Ukr Nexgen LLC | Adp of the SNF | Organization | 09/15/2025 | |
| VA Holdings Group LLC | Adp of the SNF | Organization | 09/15/2025 | |
| Virginia Health Rehabilitation Agency, LLC | Adp of the SNF | Organization | 09/10/2025 | |
| Yk Nexgen Tr | Adp of the SNF | Organization | 09/15/2025 | |
| Yr Nexgen Tr | Adp of the SNF | Organization | 09/15/2025 | |
| Dick, Jennifer | Adp of the SNF | Individual | 03/02/2026 | |
| Hajimomenian, Amir | Adp of the SNF | Individual | 09/10/2025 | |
| Viroja, Yogesh | Adp of the SNF | Individual | 09/03/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 9 problems in this area, most recently on October 3, 2024: "Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 5 problems in this area, most recently on October 3, 2024: "Provide or obtain dental services for each resident."
- How are medications reviewed, and how often are antipsychotic or sedating drugs used?Inspectors cited 3 problems in this area, most recently on October 3, 2024: "Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs."
- When is the care plan meeting, and can family attend it?Inspectors cited 3 problems in this area, most recently on October 3, 2024: "Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards."
- Who is on the floor on Saturday and Sunday, and how many residents does each aide care for?Weekend nurse staffing here was 2.90 hours per resident per day, below the Virginia average of 3.29.
- How long has the current administrator been here?CMS counts 1 administrator who left in the period it measured.
Other nursing homes nearby
- Hampton Health & Rehab Center, LLC Hampton, 1 mi · 3 of 5 stars · 48 citations
- Atlantic View Post Acute Newport News, 1.6 mi · 2 of 5 stars · 29 citations
- Marcella Post Acute Hampton, 2 mi · 2 of 5 stars · 52 citations
- Newport Post Acute Newport News, 2.5 mi · 4 of 5 stars · 27 citations
- The Chesapeake Newport News, 3.4 mi · 3 of 5 stars · 28 citations
- Waterview Health & Rehab Center Hampton, 4.3 mi · 1 of 5 stars · 54 citations
- Newport News Nursing & Rehab Newport News, 5.8 mi · 1 of 5 stars · 71 citations
- Bayside of Poquoson Health and Rehab Poquoson, 6 mi · 2 of 5 stars · 70 citations
Virginia contacts for a concern about a nursing home
These are the official offices in Virginia. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Virginia Department of Health, Office of Licensure and Certification, Division of Long-Term Care Services, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Virginia Office of the State Long-Term Care Ombudsman, 800-552-5019. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: VDH Nursing Home and ICF/IID Inspections and Surveys, where Virginia publishes its own records on licensed homes.
Common questions
- What is Langley Post Acute's Medicare star rating?
- CMS rates Langley Post Acute 3 out of 5 stars overall, with 3 for health inspections, 2 for staffing and 4 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did Langley Post Acute get at its last inspection?
- 8 health deficiencies at the standard inspection on October 3, 2024. The Virginia average is 14.3.
- Has Langley Post Acute been fined?
- CMS lists no fines in the last three years.
- Does Langley Post Acute accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns Langley Post Acute?
- CMS lists 32 owners and managers, and links the home to Marquis Health Services. Legal business name: LANGLEY OPERATOR LLC.
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.