Home / Virginia / Newport News
The Chesapeake
955 Harpersville Rd, Newport News, VA 23601 · Newport News City County · (757) 599-4376
52 certified beds, about 46 residents a day · Non profit - Corporation · Medicare and Medicaid since 2008
CMS Care Compare ratings, data as of September 1, 2026 · CCN 495397 · See it on Medicare.gov · Compare with other homes
The record in brief
At its most recent standard inspection, on December 4, 2025, inspectors cited 12 health deficiencies (the Virginia average is 14.3, the national average 9.2).
None of its 28 health citations since January 2020 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
47.8% of nursing staff left within the year CMS measured (Virginia average 48.1%).
Health inspections
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
Where its citations fall on CMS's grid
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 28 health citations on file.
December 4, 2025Standard inspection · 12 citations
- F Post nurse staffing information every day.
Inspectors wroteBased on observations, staff interview, resident interviews and facility documentation, the facility staff failed to ensure staffing information was posted on one of one unit in a prominent place and readily accessible to all residents, staff and visitors.
- E The resident has the right to receive notices in a format and a language he or she understands.
Inspectors wroteBased on observation, resident interview, staff interview, and facility documentation, the facility's staff failed to ensure residents were aware of their right to contact the Ombudsman to advocate for them and of their right to file a complaint with the state certification agency.
- E Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Inspectors wroteBased on observations and interviews, the facility staff failed to ensure the survey results book was readily accessible to residents, family members and legal representatives of residents.
- E Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Inspectors wroteBased on observation, resident interview, staff interview, and facility documentation, the facility's staff failed to ensure residents were aware of how to file a grievance or complaint.
- E Provide safe and appropriate respiratory care for a resident when needed.
Inspectors wroteBased on observation, interview, clinical record review and facility documentation the facility staff failed to provide respiratory care consistent with professional standards of practice for 3 Residents (#19, #1 and #42) in a survey sample of 24 Residents.
- E Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Inspectors wroteBased on observation, resident interview, and staff interview, the facility's staff failed to offer and provide snacks at bedtime.
- D Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Inspectors wroteBased on observation, staff interview, clinical record review, and review of facility documents, the facility staff failed to cover the catheter bag for 1 of 24 residents (Resident #48), in the survey sample.
- D Keep residents' personal and medical records private and confidential.
Inspectors wroteBased on clinical record review, the facility failed to ensure the resident's right to personal privacy and confidentiality of her personal and medical record. Personal privacy includes accommodation, medical treatment, written and telephone communications, personal care, visits, and meetings of family and resident groups. The resident has a right to secure confidential personal and medical records.
- D Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Inspectors wroteBased on staff interviews and clinical record review, the facility staff failed to develop and implement a baseline care plan that included the instructions needed to provide effective and person-centered care of the resident that meets professional standards of quality care for one (1) of 24 residents (Resident #18) in the survey sample.
- D Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Inspectors wroteBased on staff interviews and clinical record review, the facility staff failed to ensure the timeliness of each resident's person-centered, comprehensive care plan, and to ensure that the comprehensive care plan was reviewed and revised by an interdisciplinary team for three (3) of 24 residents (Residents #14, #2, and #18) in the survey sample.
- D Ensure services provided by the nursing facility meet professional standards of quality.
Inspectors wroteBased on observation, staff interview, facility document review, and clinical record review, it was determined that facility staff failed to follow physician orders for oxygen administration for one (1) of 24 residents in the survey sample, Resident #42.
- D Provide and implement an infection prevention and control program.
Inspectors wroteBased on observations of the kitchen, interviews, and facility document review, the facility staff failed to maintain an effective infection prevention and control program designed to provide a sanitary environment to help prevent the development and transmission of communicable diseases and infections among facility residents.
January 6, 2022Standard inspection · 5 citations
- D Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Inspectors wroteBased on clinical record review, staff interview and facility documentation review, the facility staff failed to ensure 1 of 25 residents (Resident #46) in the survey sample was given the opportunity to formulate an Advance Directive.
- D Protect each resident from the wrongful use of the resident's belongings or money.
Inspectors wroteBased on staff interviews, facility documentation review and clinical record review, it was determined that the facility staff failed to notify a state agency of misappropriation of stolen property in a timely manner for one of 25 residents in the survey sample, Resident #4.
- D Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Inspectors wroteBased on staff interviews, clinical record review and facility documentation review, the facility staff failed to send a copy of one resident's care plan (Resident #23) after being transferred to the hospital for 1 of 25 residents in the survey sample.
- D Ensure each resident receives an accurate assessment.
Inspectors wroteBased on clinical record review, staff interview and facility documentation, the facility staff failed to ensure that 1 of 25 residents (Resident #30) in the survey sample received a complete and accurate assessment Minimum Data Set (MDS).
- D Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspectors wroteBased on observation, family interview, staff interviews, and clinical record review, the facility staff failed to ensure the most appropriate pressure reducing bed surface was afforded to a vulnerable immobile resident with a history of Moisture Associated Skin Damage (MASD) to avoid further progression of the area to a stage III pressure ulcer and deterioration to a stage IV for 1 of 25 residents (Resident #15), in the survey sample.
January 15, 2020Standard inspection · 11 citations
- F Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Inspectors wroteBased on review of nurse staffing and staff interviews, the facility staff failed to have a Registered Nurse (RN) coverage for at least 8 consecutive hours a day, 7 days a week.
- E Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Inspectors wroteBased on observations and staff interviews, the facility staff failed to handle, prepare and store food in a manner to prevent food borne illness potentially affecting most residents in the facility.
- E Dispose of garbage and refuse properly.
Inspectors wroteBased on observation and staff interview, the facility staff failed to ensure garbage and refuse were disposed of properly.
- D Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Inspectors wroteBased on observations, resident interview, staff interviews, and clinical record review the facility staff failed to ensure a resident wheel chair was in good repair, for 1 of 24 residents (Resident #11), in the survey sample. Resident #11's wheel chair had a torn pressure relief cushion and a broken right arm rest.
- D Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Inspectors wroteBased on a resident interview, clinical record review, staff interviews, and facility documentation review, the facility staff failed to covey the resident's comprehensive care plan goals to the receiving facility for 1 of 24 residents (Resident #36) in the survey sample.
- D Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Inspectors wroteBased on resident interview, staff interviews, clinical record review, and facility documentation review, the facility staff failed to notify the Office of the State Long-Term Care Ombudsman in writing of three hospital discharges for 1 of 24 residents (Resident #36) in the survey sample.
- D PASARR screening for Mental disorders or Intellectual Disabilities
Inspectors wroteBased on clinical record review and staff interview, the facility staff failed to complete a Preadmission Screening and Resident Review (PASARR) for one (Resident #19) of 24 residents in the survey sample.
- D Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Inspectors wroteBased on observations, resident interview, staff interviews, and clinical record review the facility staff failed to maintain a resident's wheel chair in a condition to prevent accident hazards for 1 of 24 residents (Resident #11), in the survey sample.
- D Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Inspectors wroteBased on inspection of 2 out of the facility's 4 medication carts and staff interview, four expired cards of the medication Tylenol, were in use.
- C Observe each nurse aide's job performance and give regular training.
Inspectors wroteBased on staff interview, facility documentation review, and review of Certified Nursing Assistant (CNA) training, the facility staff failed to ensure 23 CNA's (CNA #1 through CNA #23) received 12 hours of nurse aide training per year by their anniversary date .
- C Provide and implement an infection prevention and control program.
Inspectors wroteBased on review of the facility's Infection Control Program and staff interviews, the facility staff failed to ensure they conducted an annual review of its Infection Prevention Control Program (IPCP).
Fire safety inspections
5 fire safety citations on file: 2 on December 4, 2025, 3 on January 15, 2020.
Every fire safety citation5 citations
- E Have properly installed hallway dispensers for alcohol-based hand rub.
- E Meet other general requirements.
- E Address patient/client population and determine types of services needed.
- E Address subsistence needs for staff and patients.
- E Provide family notifications of emergency plan.
Fines and payment denials
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Staffing
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Virginia | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | not reported | 3.76 | 3.86 |
| Registered nurses | not reported | 0.69 | 0.69 |
| All nursing staff on weekends | not reported | 3.29 | 3.42 |
| Nurse aides | not reported | ||
| Licensed practical nurses | not reported | ||
| Nursing staff turnover (share who left in a year) | 47.8% | 48.1% | 45.8% |
| Registered nurse turnover | 40.0% | 48.2% | 42.9% |
| Administrators who left | 0 |
CMS note on this home's staffing data: The accuracy of the staffing data for this measure could not be validated by CMS.
Staffing by quarter, from daily payroll records
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 5.31 on weekdays and 4.04 on weekends, 24% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 0.0% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.98 in April to June 2025 to 4.94 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 4.94 | 1.23 | 5.31 | 4.04 | 0.0% | 0 of 90 | 46 |
| Oct to Dec 2025 | 4.90 | 0.91 | 5.24 | 4.02 | 0.2% | 0 of 92 | 47 |
| Jul to Sep 2025 | 5.13 | 1.11 | 5.52 | 4.12 | 4.5% | 0 of 92 | 48 |
| Apr to Jun 2025 | 4.98 | 1.06 | 5.35 | 4.06 | 8.0% | 0 of 91 | 47 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Virginia, Jan to Mar 2026 | 3.58 | 0.56 | 3.76 | 3.12 | 5.7% | 0.2% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
Staff pay at this home
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.
Official wage estimates for Virginia
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Virginia, all employers | |||
| CNAs (nursing assistants) | $20.77 | $17.80 to $22.56 | 40,580 |
| LPNs and LVNs | $31.21 | $28.66 to $35.84 | 15,550 |
| Registered nurses | $45.00 | $38.51 to $49.53 | 77,490 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
Quality measures
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Virginia | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 9.4 | 14.8 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.0 | 0.4 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 1.6 | 1.6 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 2.3 | 3.6 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.0 | 1.3 | 1.6 |
| Percentage of long-stay residents whose ability to walk independently worsened Long Stay residents, 2025Q2-2026Q1 | 16.5 | 15.6 | 14.1 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 5.3 | 4.7 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 6.5 | 14.2 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 19.8 | 22.3 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 6.2 | 11.5 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 1.6 | 1.5 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.5 | 1.5 | 1.8 |
Owners and operators
Legal business name: NEWPORT NEWS BAPTIST RETIREMENT COMMUNITY INC..
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Loop, David | W-2 managing employee | Individual | 02/01/2018 | |
| Bales, James | Corporate director | Individual | 01/01/2019 | |
| Brooks, Sharon | Corporate director | Individual | 01/01/2021 | |
| Browning, Herbert | Corporate director | Individual | 11/28/2006 | |
| Carlton, Daniel | Corporate director | Individual | 02/01/2018 | |
| Carter, Valerie | Corporate director | Individual | 02/01/2018 | |
| Cave, R | Corporate director | Individual | 12/31/2021 | |
| Franks, Tiffany | Corporate director | Individual | 01/01/2020 | |
| Harris, Charles | Corporate director | Individual | 02/01/2018 | |
| Jung, John | Corporate director | Individual | 01/01/2021 | |
| Keck, Michael | Corporate director | Individual | 11/28/2006 | |
| Marchello, Sallie | Corporate director | Individual | 01/01/2018 | |
| Oakey, Samuel | Corporate director | Individual | 11/18/2003 | |
| Owens, Arne | Corporate director | Individual | 01/01/2020 | |
| Poats, Jim | Corporate director | Individual | 01/01/2022 | |
| Poma, John | Corporate director | Individual | 01/01/2021 | |
| Scott, Matthew | Corporate director | Individual | 02/01/2018 | |
| Thomson, Gary | Corporate director | Individual | 01/01/2022 | |
| Albritton, Tracey | Corporate officer | Individual | 12/01/2021 | |
| Carlton, Daniel | Corporate officer | Individual | 12/31/2021 | |
| Cook, Jonathan | Corporate officer | Individual | 12/31/2014 | |
| Hawthorne, Lisa | Corporate officer | Individual | 06/14/2021 | |
| Markwith, Christopher | Corporate officer | Individual | 01/31/2018 | |
| Moran, Christine | Corporate officer | Individual | 03/31/2021 | |
| Robinson, John | Corporate officer | Individual | 02/01/2018 | |
| Virginia Baptist Homes Inc | Operational/managerial control | Organization | 09/17/1969 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Questions to ask on a visit
Chosen from this home's own inspection record.
- How do residents and families raise a complaint or grievance, and how fast is it answered?Inspectors cited 10 problems in this area, most recently on December 4, 2025: "The resident has the right to receive notices in a format and a language he or she understands."
- When is the care plan meeting, and can family attend it?Inspectors cited 5 problems in this area, most recently on December 4, 2025: "Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted"
- How many nurses and aides work each shift, nights and weekends included?Inspectors cited 3 problems in this area, most recently on December 4, 2025: "Post nurse staffing information every day."
- How do you prevent falls and pressure injuries, and how are families told when one happens?Inspectors cited 3 problems in this area, most recently on December 4, 2025: "Provide safe and appropriate respiratory care for a resident when needed."
Other nursing homes nearby
- Newport News Nursing & Rehab Newport News, 3.2 mi · 1 of 5 stars · 71 citations
- Newport Post Acute Newport News, 3.2 mi · 4 of 5 stars · 27 citations
- Langley Post Acute Hampton, 3.4 mi · 3 of 5 stars · 24 citations
- Hampton Health & Rehab Center, LLC Hampton, 3.5 mi · 3 of 5 stars · 48 citations
- Bayside of Poquoson Health and Rehab Poquoson, 3.6 mi · 2 of 5 stars · 70 citations
- Atlantic View Post Acute Newport News, 4 mi · 2 of 5 stars · 29 citations
- Marcella Post Acute Hampton, 4.1 mi · 2 of 5 stars · 52 citations
- Riverside Lifelong H & R Warwick Forest Newport News, 4.5 mi · 2 of 5 stars · 58 citations
Virginia contacts for a concern about a nursing home
These are the official offices in Virginia. NursingHomeClear cannot take or act on complaints.
- Inspections and complaints: Virginia Department of Health, Office of Licensure and Certification, Division of Long-Term Care Services, the state agency that inspects nursing homes for CMS and takes complaints about care.
- Resident advocate: Virginia Office of the State Long-Term Care Ombudsman, 800-552-5019. The long-term care ombudsman is a free, confidential advocate for residents and families, set up under the federal Older Americans Act.
- State inspection reports: VDH Nursing Home and ICF/IID Inspections and Surveys, where Virginia publishes its own records on licensed homes.
Common questions
- What is The Chesapeake's Medicare star rating?
- CMS rates The Chesapeake 3 out of 5 stars overall, with 3 for health inspections, 1 for staffing and 5 for quality measures (CMS data as of September 1, 2026).
- How many deficiencies did The Chesapeake get at its last inspection?
- 12 health deficiencies at the standard inspection on December 4, 2025. The Virginia average is 14.3.
- Has The Chesapeake been fined?
- CMS lists no fines in the last three years.
- Does The Chesapeake accept Medicaid?
- It is certified to take Medicaid (CMS lists it as "Medicare and Medicaid"). Certification does not mean a Medicaid bed is open: ask the admissions office.
- Who owns The Chesapeake?
- CMS lists 26 owners and managers. Legal business name: NEWPORT NEWS BAPTIST RETIREMENT COMMUNITY INC..
Sources
- Ratings, staffing and fines: CMS Provider Information, released September 30, 2026, data as of September 1, 2026.
- Citations: CMS Health Deficiencies and Fire Safety Deficiencies.
- Owners: CMS Ownership. Penalties: CMS Penalties.
- Staffing by quarter: CMS Payroll Based Journal Daily Nurse Staffing, April 2025 to March 2026, summed by NursingHomeClear.
- Inspector summaries: CMS Full Statement of Deficiencies (CMS-2567 text), data as of September 1, 2026. Each quote is the part of the statement before the detailed findings.
- Inspection reports with the inspectors' full notes are on this home's Medicare.gov page.
- Something wrong on this page? Ask for a correction. We fix errors in our copy of the data; findings themselves can only be changed by CMS and the state.
- NursingHomeClear is independent and not affiliated with CMS, Medicare or any state agency. This page reports federal records; it does not rate, recommend or endorse any home, and it is not medical or legal advice.