Home / Virginia / Newport News
11141 Warwick Blvd, Newport News, VA 23601 · Newport News City County · (757) 595-3733
60 certified beds, about 55 residents a day · For profit - Corporation · Medicare and Medicaid since 2003
CMS Care Compare ratings, data as of September 1, 2026 · CCN 495368 · See it on Medicare.gov · Compare with other homes
At its most recent standard inspection, on March 19, 2025, inspectors cited 10 health deficiencies (the Virginia average is 14.3, the national average 9.2).
None of its 27 health citations since May 2019 was rated as actual harm or immediate jeopardy.
CMS lists no fines against this home in the last three years.
Nurses and nurse aides worked 3.39 hours per resident per day, against 3.76 across Virginia and 3.86 nationally. Registered nurses accounted for 0.77 of those hours.
71.4% of nursing staff left within the year CMS measured (Virginia average 48.1%).
CMS links it to Marquis Health Services, an affiliated group of 90 nursing homes.
Federal rules call for a standard inspection at least every 15 months, plus a visit whenever a complaint is filed. Each mark below is one citation, colored by how serious inspectors rated it. How to read a citation.
Under each citation, the quoted text is the inspector's own summary from the federal statement of deficiencies (CMS form 2567), word for word apart from a privacy scrub; CMS removes residents' and staff names before it publishes the text. The full notes are on Medicare.gov.
CMS rates every citation by how much harm it caused (rows) and how many residents it touched (columns). The count in each box is this home's, across all 27 health citations on file.
Inspectors wroteBased on observations, staff interviews, and clinical record review, the facility staff failed to ensure that resident care information was not posted to be viewed in their room for 2 of 23 residents (Resident #27 and 36), in the survey sample.
Inspectors wroteBased on resident interview, staff interview, and clinical record review, the facility staff failed to provide the necessary behavioral health services for 1 of 23 residents (Resident #30), in the survey sample.
Inspectors wroteBased on observation, resident interview, and staff interview the facility staff failed to maintain a clean, comfortable, homelike environment for 1 of 23 residents (Resident #244), in the survey sample.
Inspectors wroteBased on observations, staff interviews, and clinical record reviews, the facility staff failed to develop a person-centered comprehensive care plan for 2 of 23 residents (Resident #27 and #34), in the survey sample.
Inspectors wroteBased on observation, resident interview, staff interview, clinical record review, and review of facility documents, the facility's staff failed to follow physician's order to ensure an abdominal binder was applied on a resident's abdomen to prevent pulling and or tugging of resident's peg tube for 1 of 23 residents (Resident #34), in the survey sample.
Inspectors wroteBased on resident interview, staff interview, and a clinical record review, the facility staff failed to supervise each resident to prevent avoidable falls for 2 of 23 residents (Resident #36 and 294), in the survey sample.
Inspectors wroteBased on observation, resident interview, staff interview, clinical record review, and review of facility documents, the facility's staff failed to ensure an abdominal binder was applied on a resident's abdomen to prevent pulling and or tugging of resident's peg tube for 1 of 23 residents (Resident #34), in the survey sample.
Inspectors wroteBased on information obtained during the Antibiotic Stewardship task, staff interviews and clinical record review, the facility staff failed to have laboratory reports filed in the resident's clinical record for 1 of 23 residents (Resident #7), in the survey sample.
Inspectors wroteBased on information obtained during the Antibiotic Stewardship task, staff interviews and clinical record review, the facility staff failed to maintain a medical record which was complete and readily accessible for 1 of 23 residents (Resident #7), in the survey sample.
Inspectors wroteBased on observation, staff interview, clinical record review, and review of facility documents, the facility's staff failed to ensure enhanced barrier precautions were followed while providing wound care for 1 of 23 residents to prevent the spread of infection (Resident #10), in the survey sample.
Inspectors wroteBased on medical record reviews, staff interviews and facility document review the facility staff failed to ensure that 5 of 24 residents in the survey sample were allowed to participate in and/or formulate an advance directive upon admission, Residents #180, #181, #230, #231 and #26.
Inspectors wroteBased on observation, resident interview, staff interview, and clinical record review, the facility's staff failed to ensure a resident displaying mental health concerns received the care and services to address identified concerns (staying in a totally dark room most of the time, social isolation, no interest and withdrawal) for 1 of 24 residents (Resident #16), in the survey sample.
Inspectors wroteBased on record review, staff interview and facility policy. The facility staff failed to assist one resident Resident #5 in the survey sample of 24 residents with making arrangements for dental services.
Inspectors wroteBased on resident interview, staff interview, and clinical record review the facility's staff failed to inform the resident representative of an acute condition and the necessity start a new treatment for 1 of 24 residents (Resident 24), in the survey sample.
Inspectors wroteBased on observations, staff interviews and clinical record review the facility staff failed to ensure for 1 of 24 residents in the survey sample, Resident #13, that the residents status was accurately reflected in the Resident Assessment.
Inspectors wroteBased on observation, staff interview, clinical record review and facility documentation review the facility staff failed to provide physician ordered wound treatment to 1 of 24 residents in the survey sample, Resident #13.
Inspectors wroteBased on staff interview, facility document review and clinical record review it was determined that facility staff failed to to provide oxygen at the correct prescribed rate for one of 24 residents in the survey sample; Resident #230.
Inspectors wroteBased on observation, resident interview, staff interviews, and clinical record review, the facility's staff failed to investigate underlying causes of the resident's anxiety and depression, address, review and revise the resident's behavioral health care plan and create an environment conducive for a resident with known mental health disorders who voiced a suicide attempt while hospitalized for 1 of 24 residents (Resident #130), in the survey sample.
Inspectors wroteBased on observations, staff interview and facility documentation review the facility staff failed to remove expired medication from 1 of 2 medication carts (Cart A).
Inspectors wroteBased on resident interview, staff interview, and clinical record review the facility's staff failed to file in the resident's clinical record signed and dated x-ray reports dated 4/13/21 and 4/19/21 for 1 of 24 residents (Resident 24), in the survey sample.
Inspectors wroteBased on resident interview, staff interview, clinical record review and facility document review, it was determined that facility staff failed to document that one of 24 residents; Resident #231 received a bed bath on 4/16/21 and 4/17/21.
Inspectors wroteBased on observation, staff interview and facility documentation review the facility staff failed to maintain infection control practices for 2 residents in the survey sample, (Resident #8 and #231.
Inspectors wroteBased on staff interview, clinical record review and facility document review, it was determined that facility staff failed to maintain a complete pain management program consistent with professional standards of practice and the comprehensive person centered care plan for two of 23 residents in the survey sample, Resident #6 and #22. 1. For Resident #6, facility staff failed to document the location of pain prior to administering pain medications on several occasions in May 2019. 2. For Resident #22, facility staff failed to document the location of pain prior to administering pain medication on two occasions in May of 2019.
Inspectors wroteBased on staff interviews, clinical record review and facility documentation the facility staff to develop one of 23 residents (Resident #34) comprehensive personal centered care plans in the survey sample. The facility staff failed to develop a person-centered care plan to include the following: *Atrial Fibrillation with the use of anticoagulation, *Psychosis and Major depressive disorder with the use of antipsychotic medication use.
Inspectors wroteBased on observation, staff interviews and clinical record review, the facility staff failed to ensure 1 of 23 residents (Resident #27) in the survey sample who was unable to carry out activities of daily living, received the necessary services to maintain toenail care. The facility staff failed to provide podiatry services for Resident #27.
Inspectors wroteBased on observation, staff interview, facility document review, and clinical record review, it was determined that facility staff failed to provide respiratory services consistent with professional standards of care and the comprehensive person-centered care plan for one of 23 residents in the survey sample, Resident #22. For Resident #22, facility staff failed to administer oxygen at the correct liters per minute per order and comprehensive care plan.
Inspectors wroteBased on observation during the inspection of the medication room, staff interviews and the facility's policy review, the facility staff failed to ensure a Schedule II medication was secured in a permanent affixed locked cabinet. The facility staff failed to ensure a multi-dose vial of Morphine was secured in a permanently affixed locked medication cabinet.
5 fire safety citations on file: 5 on March 19, 2025.
CMS lists no fines or payment denials against this home in the last three years. The national average is 0.9 fines per home.
Hours of care per resident per day, from the payroll records every home sends CMS. Higher means more staff time with each resident.
| Measure | This home | Virginia | United States |
|---|---|---|---|
| All nursing staff (RN, LPN and aides) | 3.39 | 3.76 | 3.86 |
| Registered nurses | 0.77 | 0.69 | 0.69 |
| All nursing staff on weekends | 2.94 | 3.29 | 3.42 |
| Nurse aides | 1.81 | ||
| Licensed practical nurses | 0.81 | ||
| Nursing staff turnover (share who left in a year) | 71.4% | 48.1% | 45.8% |
| Registered nurse turnover | not reported | 48.2% | 42.9% |
| Administrators who left | 0 |
CMS expects 3.99 hours a day for residents as sick as this home's (its case-mix figure). The staffing star compares the two.
Every nursing home sends CMS its staff hours for each day (the Payroll Based Journal). Here they are added up by quarter. The latest quarter is the one behind the figures above. In January to March 2026, nursing staff hours per resident were 3.57 on weekdays and 2.94 on weekends, 18% lower on weekends (nationally, weekends ran 15% lower). Contract or agency staff worked 3.2% of nursing hours, against 5.3% nationally. Total nursing hours per resident went from 4.18 in April to June 2025 to 3.39 in January to March 2026.
| Quarter | All nursing staff | Registered nurses | Weekdays | Weekends | Contract staff share | Days with no RN hours | Residents a day |
|---|---|---|---|---|---|---|---|
| Jan to Mar 2026 | 3.39 | 0.77 | 3.57 | 2.94 | 3.2% | 0 of 90 | 55 |
| Oct to Dec 2025 | 3.03 | 0.70 | 3.23 | 2.52 | 0.6% | 0 of 92 | 55 |
| Jul to Sep 2025 | 3.98 | 0.51 | 4.20 | 3.41 | 14.8% | 0 of 92 | 49 |
| Apr to Jun 2025 | 4.18 | 0.51 | 4.37 | 3.69 | 25.4% | 0 of 91 | 44 |
| United States, Jan to Mar 2026 | 3.75 | 0.62 | 3.92 | 3.33 | 5.3% | 0.5% of days | |
| Virginia, Jan to Mar 2026 | 3.58 | 0.56 | 3.76 | 3.12 | 5.7% | 0.2% of days |
Hours per resident per day: staff hours in the quarter divided by resident days (the daily census CMS derives from resident assessments). Registered nurses include the director of nursing and RNs with administrative duties; aides include nurse aides in training and medication aides, as in CMS's own staffing measure. How these are calculated.
Staff pay reports
No staff pay figure for this home has passed review yet. A figure appears only after at least 5 reports from at least 3 different people, sent over at least 60 days, have passed review.
| Job | Median | Middle half | Employed |
|---|---|---|---|
| Virginia, all employers | |||
| CNAs (nursing assistants) | $20.77 | $17.80 to $22.56 | 40,580 |
| LPNs and LVNs | $31.21 | $28.66 to $35.84 | 15,550 |
| Registered nurses | $45.00 | $38.51 to $49.53 | 77,490 |
| United States, nursing care facilities | |||
| CNAs (nursing assistants) | $20.67 | $17.91 to $22.55 | 534,270 |
| LPNs and LVNs | $33.86 | $30.05 to $37.40 | 188,210 |
| Registered nurses | $41.11 | $37.85 to $47.68 | 142,270 |
Hourly wages; the middle half runs from the 25th to the 75th percentile. Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. BLS has no separate estimate for medication aides. These are survey estimates for whole occupations, not figures for any one home.
The measures CMS uses for the quality star. Lower is better for every one of them.
| Measure | This home | Virginia | US |
|---|---|---|---|
| Percentage of long-stay residents whose need for help with daily activities has increased Long Stay residents, 2025Q2-2026Q1 | 1.7 | 14.8 | 13.9 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder Long Stay residents, 2025Q2-2026Q1 | 0.9 | 0.4 | 0.8 |
| Percentage of long-stay residents with a urinary tract infection Long Stay residents, 2025Q2-2026Q1 | 0.0 | 1.6 | 1.6 |
| Percentage of long-stay residents experiencing one or more falls with major injury Long Stay residents, 2025Q2-2026Q1 | 9.6 | 3.6 | 3.2 |
| Percentage of short-stay residents who newly received an antipsychotic medication Short Stay residents, 2025Q2-2026Q1 | 0.9 | 1.3 | 1.6 |
| Percentage of long-stay residents with pressure ulcers Long Stay residents, 2025Q2-2026Q1 | 4.8 | 4.7 | 4.6 |
| Percentage of long-stay residents who received an antipsychotic medication Long Stay residents, 2025Q2-2026Q1 | 4.2 | 14.2 | 15.4 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission Short Stay residents, 20250101-20251231 | 22.9 | 22.3 | 23.8 |
| Percentage of short-stay residents who had an outpatient emergency department visit Short Stay residents, 20250101-20251231 | 19.4 | 11.5 | 12.0 |
| Number of hospitalizations per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.9 | 1.5 | 1.9 |
| Number of outpatient emergency department visits per 1000 long-stay resident days Long Stay residents, 20250101-20251231 | 0.8 | 1.5 | 1.8 |
For a stay to recover after a hospital visit, these are the results CMS publishes for Newport Post Acute's Medicare short-stay residents. On returning residents home or to the community, CMS rates it no different from the national rate (52.9% of residents, after adjusting for how sick they were). How to read these, and what Medicare pays for.
52.9% this home
No different from the national rate
US median of homes 51.5% · Virginia: 101 better, 22 worse
Rate of successful return to home or community from a SNF (risk-standardized discharge to community rate). Higher is better. October 2022 to September 2024. 242 eligible stays.
10.3% this home
No different from the national rate
US median of homes 10.7% · Virginia: 1 better, 9 worse
Rate of potentially preventable hospital readmissions 30 days after discharge from a SNF (risk-standardized rate). Lower is better. October 2022 to September 2024. 215 eligible stays.
6.6% this home
No different from the national rate
US median of homes 7.1% · Virginia: 2 better, 8 worse
Percentage of infections residents got during their SNF stay that resulted in hospitalization (risk-standardized rate). Lower is better. October 2023 to September 2024. 167 eligible stays.
81.1% this home
Median of homes: Virginia60.0% · US 56.6%
Percentage of residents who are at or above an expected ability to care for themselves and move around at discharge. Higher is better. October 2024 to September 2025. 74 residents counted.
1.1% this home
Median of homes: Virginia0.7% · US 0.0%
Percentage of SNF residents who experience one or more falls with major injury during their SNF stay. Lower is better. October 2024 to September 2025. 175 residents counted.
5.7% this home
Median of homes: Virginia2.1% · US 1.7%
Percentage of residents with pressure ulcers or pressure injuries that are new or worsened (adjusted rate). Lower is better. October 2024 to September 2025. 175 residents counted.
Not reported
CMS note: The number of residents or resident stays is too small to report. Call the facility to discuss this quality measure.
Median of homes: Virginia97.8% · US 98.7%
Percentage of residents where the SNF provided a current medication list to the resident, family, and/or caregiver at final discharge. Higher is better. October 2024 to September 2025. 8 residents counted.
Source: CMS Skilled Nursing Facility Quality Reporting Program - Provider Data, released 2026-09-30. Better, no different and worse are CMS's own comparisons with the national rate, after adjusting for how sick residents were. Medians of homes and the state counts are worked out by us from the same file.
Legal business name: NEWPORT OPERATOR LLC. CMS links this home to Marquis Health Services, a group of 90 nursing homes averaging 3.1 stars overall.
| Name | Role | Type | Share | Since |
|---|---|---|---|---|
| Newport Operator Holdco LLC | 5% or greater direct ownership interest | Organization | 100% | 09/10/2025 |
| Kahanow, Aviva | Indirect ownership interest | Individual | 09/10/2025 | |
| Rokeach, Fraide | Indirect ownership interest | Individual | 09/10/2025 | |
| Truist Bank | 5% or greater security interest | Organization | 09/10/2025 | |
| Law, Joseph | Managing control - governing body | Individual | 09/10/2025 | |
| Viroja, Yogesh | Managing control - governing body | Individual | 09/10/2025 | |
| Healthcare Services Group Inc | Operational/managerial control | Organization | 09/10/2025 | |
| Marquis Limited LLC | Operational/managerial control | Organization | 09/10/2025 | |
| Virginia Health Rehabilitation Agency, LLC | Operational/managerial control | Organization | 09/10/2025 | |
| Berczek, Stephen | Operational/managerial control | Individual | 09/11/2025 | |
| Mason, Mackenzie | Operational/managerial control | Individual | 12/31/2025 | |
| Posen, Mindee | Operational/managerial control | Individual | 09/10/2025 | |
| Wolf, Kevin | Operational/managerial control | Individual | 09/10/2025 | |
| Flagler, Osher | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 09/08/2025 | |
| Levovitz, Tzvi | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 09/08/2025 | |
| Rokowsky, Yitzchok | Individual is an owner, partner or trustee of any ADP of the SNF | Individual | 09/08/2025 | |
| Healthcare Services Group Inc | Adp of the SNF | Organization | 09/08/2025 | |
| Marquis Limited LLC | Adp of the SNF | Organization | 09/08/2025 | |
| Nfr 2020 Irrv Tr | Adp of the SNF | Organization | 09/15/2025 | |
| Quinto Nexgen LLC | Adp of the SNF | Organization | 09/15/2025 | |
| Rsbrmk Holdings LLC | Adp of the SNF | Organization | 09/15/2025 | |
| Sk Nexgen Tr | Adp of the SNF | Organization | 09/15/2025 | |
| Tryko Nexgen Holdings LLC | Adp of the SNF | Organization | 09/15/2025 | |
| Uak 2020 Irrv Tr | Adp of the SNF | Organization | 09/15/2025 | |
| Ukr Nexgen LLC | Adp of the SNF | Organization | 09/15/2025 | |
| Virginia Health Rehabilitation Agency, LLC | Adp of the SNF | Organization | 09/08/2025 | |
| Yk Nexgen Tr | Adp of the SNF | Organization | 09/15/2025 | |
| Yr Nexgen Tr | Adp of the SNF | Organization | 09/15/2025 | |
| Law, Joseph | Adp of the SNF | Individual | 09/10/2025 | |
| Mason, Mackenzie | Adp of the SNF | Individual | 12/31/2025 | |
| Viroja, Yogesh | Adp of the SNF | Individual | 09/10/2025 | |
| Wolf, Kevin | Adp of the SNF | Individual | 09/10/2025 |
As listed in the CMS ownership file, which names owners with a 5% or greater stake and the people and companies with operational or managerial control.
Chosen from this home's own inspection record.
These are the official offices in Virginia. NursingHomeClear cannot take or act on complaints.